10 Essential Tips for Getting the Most Out of your Site Inspection
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Transcript of 10 Essential Tips for Getting the Most Out of your Site Inspection
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10 Essential Tips pfor Getting the Most Out of
Your Site Inspection! an empowerMINT.com webinar p
Production
Kathy HedlundDir of Global Accounts
Ted FileTerri Roberts
Training and Communication for empowerMINT.com
Destination Marketing Association International
Dir. of Global AccountsHelmsBriscoe
Dir. of Site InspectionsSan Diego CVB
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1. Put all your cards on the table early.1. Put all your cards on the table early.
• Beyond rates, dates, space
• Purpose of your meeting• Purpose of your meeting
• Attendee demographicse dee de og ap cs
• Typical meeting behavior
• Any hot buttons
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2. If it happens to me, ll h h ?will it happen to them?
• Just how VIP is this treatment?
• Determine what is likelyDetermine what is likely to happen to your attendeesattendees
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3. Take time to sit…before you walk.3. Take time to sit…before you walk.
• Break the standard pattern
• Get a “lay of the land” before you beginbefore you begin
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4. To see or not to see.4. To see or not to see.
• Predetermine the most important things to see and insist on seeing them first
• Bring a camera or a gvideo device
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5. Have a short list, b l f fbut leave room for a few surprises.
• Take control of the agenda, but…
• Encourage creativity
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6. Address the hard stuff up front.6. Address the hard stuff up front.• It’s not sexy, but it’s gotta be donegotta be done
• AttritionF d/b• Food/beverage minimums
• Extra costs of parking• Extra costs of parking internet, resort fees, ect.ect.
• Meeting room rental or extra time need for set up or tear down
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7. Look beyond the h l f lhotel or meeting facility.
• Walk
• Cab• Cab
• Rent a car
• Can’t afford to miss
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8. Make sure it fits‐d d b ddiagrams and beyond.
Seeing is believingg gActual set upStandard sleepingStandard sleeping rooms
ffMeet the staff or understand the staff
dstructure and ratios
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9. Decisions, decisions, decisions.9. Decisions, decisions, decisions.
• Clearly articulate the ydecision process
• Define your follow upDefine your follow up needs and expectationsexpectations
• You CVB partner can help communicatehelp communicate and consolidate
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10. It’s not easy being green,h !oh yes it is!
• Dispense with the ppaper
• Carry no bagCarry no bag• Wear comfortable shoesshoes
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11. I thought there were only 10?11. I thought there were only 10?
–Kindly refer back toKindly refer back to tip number 5…there’s nothing like a littlenothing like a little surprise!
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With over 113,000 hotels and facilities in the US… hi h ?which one?
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Over 880 destination experts to help you FIND j h i h FITFIND just the right FIT…
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Direct to the CVB ….one‐stop‐shop for planners:p p p
•Planners easily search and compare meeting needs across multiple destinations.p
•Planners save time and money submitting one FastTrackRFP to multiple destinations.
•Planners manage a single profile, check their histories and power shop at over 200 top cities.
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[email protected] or troberts@destinationmarketing [email protected]
CMP Clock HoursCMP Clock HoursThis session is eligible for .50 Clock Hours (30 minutes) in continuing education towards your CMP application or re‐certification.