THE PRACTICE CULTURE OF DENTAL CONCEPTS, A FAMILYDENTAL PRACTICE IN WHITCHURCH, HAMPSHIRE

www.dental-concepts.com | CALL US ON 01256 893 517

10 to a

s' Great Team

are

Here at Dental Concepts we understand that not everyone looks forward to

dental treatment. We believe in making our patients feel at ease from the

moment they step into the practice, because we don’t only care for your

teeth, we care for you as a person.

You will find that the way we run our practice, from our procedures and

policies through to the continuous education of our team members, is all

based on delivering outstanding care and we always strive to improve in

all these areas.

ommunication

At Dental Concepts we like to keep our patients informed and involved

before, during and after treatment. We love to communicate with you and

encourage your feedback at all times.

We have created multiple commumnication channels via our website,

email, telephone, text reminders, info packs, comprehensive treatment

plans with all options available including prices.

If you are unhappy about any aspects of your treatment at Dental

Concepts, we would always invite you to tell us about it so that we can

remedy the situation and keep improving our services across the board.

osmetics

There is nothing more beautiful than a healthy smile that has been well

looked after.

Our experienced clinical team is trained to deliver numerous cosmetic

dentistry treatments, giving you a wide range of choices for getting the

smile you always wanted like smile makeovers, invisible braces, teeth

whitening and dental implants.

omfortThe word ‘comfort’ might not be what you immediately associate with a visit

to the dental practice but we strive to make you as comfortable as possible

during your stay.

Some of the ways to make your experience comfortable include... warm and

friendly front desk team, comfortable and pleasant reception and treatment

rooms, the magic wand for painless dentistry, dental lasers for bloodless

dentistry, a treatment co-ordinator to guide you through the entire

treatment experience and much more..

We do this so you feel in control and less anxious about dentistry.

onvenienceOur patients benefit from a number of convenient features at our practice...

-- A large car park

-- Flexible evening appointments and weekend appointments

-- Reminder and Courtesy calls for your treatment and upcoming

appointment

-- Text messages for reminding your appointments.

-- Easy contact with the practice via website, email, social media platforms

-- All xray and scanning facilities available in house

-- Dental specialists visiting the practice for treatments like Modern Braces,

Sedation, Dental Implants, Oral Surgery

-- Easy Accessibility for patients with disabilities thanks to our custom built

ramp and downstairs treatment room, making a trip to the dentist as

convenient as possible.

ohesive

We call ourselves Team DC...

A dental practice is only as good as it's team... We are constantly motivating

each other to work hard and focus on the care, cure and comfort of our

patients. We have regular training sessions every month to keep everyone

updated and effective.

We enjoy making our patients feel welcome and giving their confidence back

by restoring their smile to good health.

leanWe not only help you keep your teeth squeaky clean, we keep our practice

clean as well!

We have ensured that we always remain compliant with the guidelines of

the Department of Health and are CQC compliant.

In fact, we are at the ‘best practice’ level of the required standards for

hygiene, which means our cleaning processes, equipment and cleaning

room is excellent

What does this mean for the patient? Well, you can rest assured that you

will always be treated in a clean environment and that all the equipment

and instruments used during your treatment have been sterilized, cleaned

and packaged to the highest standards, so you are not at risk of any

contamination from other sources.

osts

Our fees are extremely competitive and affordable with lots of options

available for the patient to get a premium level of dental treatment at

reasonable costs.

Some of the options available for our patients include...

-- NHS fee bands

-- Membership plans for monthly payments

-- Interest free payments over 2 -3 years

-- Credit / Debit card payment facility

alm

We aim to provide a pain free and comforting treatment experience to our

patients with the use of some gadgets like...

-- The Magic Wand

-- Nucalm Technology

-- Conscious Sedation

-- Dental Lasers

-- Warm and Friendly Team to help you relax

Please feel free to check the internet or our website to know more about

some of the technologies mentioned...

o-ordinated

Every Team member in our practice is assigned specific tasks and

responsibilities with an organisation structure as well...

Some of the Team member titles include... Practice Co-ordinator, Treatment

Co-ordinator, Front Desk Professional, Principal Dentist, Associate Dentist,

Dental Hygienist...

Thank You for yourtime...

67, Winchester Road, Whitchurch,

Hants, RG287HW

01256 893 517 / enquiries@dental-concepts.com

www.dental-concepts.com