Sandip R. HatkarSr. Design EngineerRoss Process Equipment Pvt. Ltd.design1@rossmixers.in

Communicate (English) = ◦ Latin: communicate = make common + share

◦ Communication is the art of transmitting information, ideas and attitudes from one person to

another. Communication is the process of meaningful interaction among human beings.

Powerful skill for students, engineers, businessman,etc.

OralPresentation

Audience AwarenessCritical ListeningBody Language

WrittenAcademic Writing

Revision and EditingCritical Reading

Presentation of Data

Non-VerbalAudience AwarenessPersonal Presentation

Body Language

Visual Images

Written Word

Spoken Word

Body

Body Language

If no communication skills◦ Damaging professional growth◦ Limiting movement to top management positions

o Mistake with spelling, tone and grammar make you look careless.

o Don’t rely on spelling checkers.

o Mistakes finding by checking own work bit

Difficult so let checked By colleagues

Would you announce layoff to your team by email ? If you did you can upset everyone.

Written communication don’t allow you to soften difficult massage.

Bad news to be given in person by sensitively communicate in minimising long term upset.

Help people deal with the difficult news

o Negative feedback should be avoided as small problems getting bigger .

o Preparation is key to handle difficult conversation

Assertive is about stating what you need , while considering the wants and needs of other people.

“Yes to the person No to the task” Maintaining good relations.

Reacting shouted to colleague instead calmly.

This kind of emotional reaction can damage your reputation.

Acquire skill of managing emotions.

Poorly prepared presentation,reports or email can frustrate your audience bad .

We may overlooks peoples different personalities.

Appreciate people with different learning styles.

Today's workplace melting pot of ethenicity,religion,ages,sexual orientations and viewpoints. These differences creates a rich opinions that greatly enhance our life.

Set time aside to listen When you meet some newo Manage cultural Differences consider Each persons expectations

Always take time to check that people have understood your message.

e.g. when you email someone,you could encourage to ask questions or to reply.

If they understood. Build time for people to discuss main points.

Sending sensitive email to wrong person or an incorrect attachment? These kind of errors can cause serious commercial problems.

Type massage first then recipient . Cross check email id .

Everyone make mistakes in communications. Avoid most common errors. Such as editing your work, accidently

violating privacy of people forwarding emails, and not being assertive.

Key :Think about audience. Communication is two way process. Good communication can greatly enhance

your working relationships and your job satisfaction.

…in the new global and diverse workplace requires excellent communication skills

Sandip R. Hatkar