1. What is E business?2. Difference between E Commerce and

E business3. Advantages and Disadvantages of E

Business4. Top most popular companies5. Models of E business6. Business to Business (B2B)7. Business to Customer(B2C)8. Customer to Customer (C2C)9. Customer to Business (C2B)10. Business to Government (B2G)

E business, is the application of information and communication technologies (ICT) in support of all the activities of business.

E Business is the practice of selling goods and services and carrying on other business activity by computer especially over the internet OrA company that uses the internet to carry out its business activities or to sell its products on services

E Business

Business Information Management

E Commerce

Customer Relationship Management

Enterprise Resource Management

Supply Chain Management

E Business E Commerce

1. It is a superset of E commerce.

2. It is a broader term.3. There are many things

besides selling including marketing, procurement of raw material and goods etc.

4. E business is to bring and retain customers and educate them online about the product or service.

5. Its strategies are more complex.

6. It bears a higher risk of failure.

1. It is a subset of E business.

2. It is a narrower term.3. It essentially involves

monetary transactions that lead to transfer of ownership or rights to use goods & services.

4. E commerce is to sell online.

5. Its strategies are a part of e business strategies.

6. It bears a low risk.

ADVANTAGES1. Worldwide Presence2. Cost-effective Marketing and Promotions3. Developing a Competitive Strategy4.Better Customer Service5. Curtailing of Transaction Cost6. Overhead Costs Are Reduced

DISADVANTAGES

1. Sectoral Limitation2. Costly E-business Solutions for Optimization3. Question of Safety4. Data Security5. Site Integrity6. System Up gradation7.Momentary Intangibility

Business To Business (B2B)

B2B refers to the transcation between businesses conducted electronically over the internet , extranet or private network . These transcation may take place between a business and its supply chain partners as well as between two bussinesses .

FEW EXAMPLES OF B2BFlipkart SnapdealNaptol.comIndia Mart.comMyntraEximdeals.com

First of all , the wholesaler orders the product over the website which have a direct link with the business organisation. Finally , the business organisation supplies the product to the wholesaler . In this b2b model , the customer is not invovled whereas the transcations take place between two businesses conducted electronically .

TYPES OF B2B E-BUSINESS MODELS

1. BUYER ORIENTED B2BIn this b2b e-business model the buyer provides information about the product or service to the seller . Mostly the buyer want to buy the product in bulk and this is most popular in govt. sector

2. Supplier oriented b2bIn this b2b e-business model the seller provides information about the product to the buyer . Generally the seller display the product through advertisement .

3. INTERMEDIARY ORIENTED B2B In this b2b e-business model the agent who act as a intermediary that deals between the seller and the buyer . Neither the buyer nor the seller have the direct contact .

ADVANTAGES OF B2BLower administration costReduces inventory costLower transcation costLower search costDecrease product cycle timeImprove the quality of productCreate greater transpirancy in priceIncrease the opportunities for collaborationIncrease production of employeesEnables customised online cataloguesCreate new sale opportunityEffective customer services

DISADVANTAGES OF B2B

Sale processes might get complicated

Lacking from the side of govt. department

Inverted power structure

Business To Customer (B2C)

A business that sells online merchandise to individual customers is categorised as B2C. It refers to the business communicating with or selling to an indvidiual customer rather than a company.

HOW DOES B2C WORKS ???

PROCESS OF BUYING IN B2C MODEL

The first step in the process the customer need / obligation.

The customer will search for required product or service on the website.

Comparison of the similar product on different websites.

Placement of the order.Bill paymentReceiving the order on the prescribed

delievery date.Seeking after sale service.

ADVANTAGES OF B2C

Easier business administration.Frees your staff.More efficient business relationship.Workflow Automation.Economical .Unlimited market place.24 hours store reduced sale cycle.Lower cost of doing business.Eliminate middlemen.Secure payment systems.Customer will love it.

DISADVANTAGES OF B2C

Catalog inflexibilityHigh marketing expensesLimit market placeRequire higher cost of doing business Require a middlemanInefficient business administration Need to employ no. Of staff High sales cycle.

Customer To Customer (C2C)

In c2c model a consumer directly sells goods or services to another consumer absence of intermediary makes this model unique as consumer can directly interact and transact business by the use of technology. Generally, in this model website provide space to consumer to sell their products to other consumers through auctions etc.

FEW EXAMPLES OF C2CE-BayOLXBazee.comQuikr

HOW DOES C2C WORKS ???

ADVANTAGES OF C2CLowest cost is involvedElimination of intermediaryDirect interactionProfit is highestLarge no of buyers Elimination of wastage of time

DISADVANTAGES OF C2CFake communities can be created in this

systemProduct quality is sufferedQuestion of securityFake products which leads to scams

Customer To Business (C2B)DefinitionThe C2B model involves a transaction that is conducted between a consumer and a business organization.The C2B model has ivolved as a result of decreased cost of technology where individual has access to various technologies.C2B model is based on a business transaction originated by the customer,who establishes the transaction,conditions from the start.Instead of responding to a specific product or service offer by the company,it’s the customer who makes a proposal and collaborates. In this system individual offers are made and here the customer personalization is taken to the extreme. It works very well in the leisure and tourism industries.

C2B,is the most recent E-Commerce business model. In this model, individual customers offer to sell products and services to companies who are prepared to purchase them. This business model is the opposite of the traditional B2C model.

C2B has become about as a result of two major changes. One is that the traditional media used to be unidirectional, but the internet is bidirectional, making this type of relationship[C2B] possible. Second is the decline in the cost of technology which means that individuals now have to access to technologies such as powerful computer systems, audio and video capture systems and other digital technologies that were once the exclusive province of large companies.

This model also includes the category where the individuals offer their services to the organisations.For example Monster.com & Naukri.com are such websites on which consumer can post their bio-data for the services they can offer. Any business organization that is interested in deploying their services, can contact and employee them if suitable.

GENERAL FEATURES OF C2B MODELDirect actionCollaborative consumptionInteractionReciprocityBi-directionality

These days consumption habits are changing, and so are consumers. Companies must adapt the new behavior otherwise they may not survive. So business models are appearing which are implemented by the companies. Consumers/Customers can choose the product or service and then decide how to sell it online. These are several options, but only one of them is right for anybody.

CONSUMER TO BUSINESS[C2B] REVOLUTIONOver the past few years there has been a lot of press

aroundB2C[Business to consumer] and B2B[Business to business] business models. EBay introduced C2C[consumer to consumer] which has proven to be another successful business model. Today B2E[business to employees]and C2G[Consumer to Government]models have become the new trend. The latter model includes applications like internet based or electronic voting.

C2B is a business model in which consumers [individuals] offer products and services to companies and the companies pay them. This business model is a complete reversal of traditional business model where companies offer goods and services to consumers.

This kind of economic relationship is qualified as an inverted business model. The advent of the C2B scheme is due to major changes

Connecting a large group of people to a bidirectional network has made this sort of commercial relationship possible. The large traditional media outlets are one direction relationship whereas the internet is bidirectional one.

Decreased cost of technologyIndividuals now have to access to technologies that

were once only available to large companies[digital printing and acquisition technology, high performance computer, powerful software.

Customer to Business

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