1 WCADV Core Advocacy Training April 19, 2011 Green Bay.
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1 WCADV WCADV Core Advocacy Core Advocacy Training Training April 19, 2011 April 19, 2011 Green Bay Green Bay
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Transcript of 1 WCADV Core Advocacy Training April 19, 2011 Green Bay.
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WCADVWCADVCore Advocacy TrainingCore Advocacy Training
April 19, 2011April 19, 2011
Green BayGreen Bay
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FRAMEWORK FOR FRAMEWORK FOR ADVOCACYADVOCACY
1.1.ConnectConnect
2.2.UnderstandUnderstand
3.3.StrategizeStrategize
4.4.CloseClose
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1. CONNECT1. CONNECT
Listen to understand.Listen to understand.
Accept her reality.Accept her reality.
Question to discover. Question to discover.
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2. UNDERSTAND2. UNDERSTAND
Reach a shared Reach a shared understanding of what understanding of what change she seeks, her change she seeks, her
needs and her priorities. needs and her priorities.
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3. STRATEGIZE3. STRATEGIZE Explore possible strategies.Explore possible strategies.
Discuss costs and benefits. Discuss costs and benefits.
Share knowledge and Share knowledge and resources.resources.
Decide together on a course Decide together on a course of action.of action.
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4. CLOSE4. CLOSE Summarize the Summarize the
conversation.conversation. Review commitments or Review commitments or
future plans.future plans. End on a positive note.End on a positive note.
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CAN INVOLVE:CAN INVOLVE: Several conversationsSeveral conversations
Multiple systemsMultiple systems
Many different people Many different people and strategiesand strategies
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ALWAYS ALWAYS FOLLOW FOLLOW
THE THE HELP SEEKERHELP SEEKER
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““What I learned What I learned in traveling in traveling
was so much more was so much more than arriving.”than arriving.”
Sue Bender, Sue Bender, Stretching LessonsStretching Lessons
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BEING AN ACTIVE BEING AN ACTIVE LISTENERLISTENER
Open ended questionsOpen ended questions
Encourage the help seeker to Encourage the help seeker to do most of the talking.do most of the talking.
See things from her point of See things from her point of view.view.
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BEINGBEING AN ACTIVE LISTENER AN ACTIVE LISTENER
Explore the situation.Explore the situation.
Identify feelings and values.Identify feelings and values.
Draw out undercurrentsDraw out undercurrents..
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BEING AN ACTIVE LISTENERBEING AN ACTIVE LISTENER
Check back to make sure you Check back to make sure you have understood.have understood.
Normalize and validate.Normalize and validate.
Be aware of your own feelings, but Be aware of your own feelings, but keep the focus on the help seeker.keep the focus on the help seeker.
