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Tourism Industry: Tourism Industry: Emplyoment and Labour Emplyoment and Labour market challenges market challenges

Prague 10-11 June, 2009Prague 10-11 June, 2009

by Dr. Wolfgang Weinz, ILOby Dr. Wolfgang Weinz, ILO

Trends in the Tourism Trends in the Tourism Labour MarketLabour Market

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ILO a ILO a tripartitetripartiteUN agency UN agency

The ILO is the only 'tripartite' United Nations agency The ILO is the only 'tripartite' United Nations agency that jointly shape policies and programmes. that jointly shape policies and programmes.

GovernmentsGovernments

WorkersWorkers EmployersEmployers

ILOILO

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Tourism global dimension Tourism global dimension on development and on development and

employmentemployment

o Travel and Tourism account for Travel and Tourism account for 10.3 % of global GDP and the 10.3 % of global GDP and the tendency is growing.tendency is growing.

o One job in the core tourism One job in the core tourism industry creates roughly one industry creates roughly one and a half additional and a half additional (indirect) jobs in the tourism (indirect) jobs in the tourism related economy.related economy.

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Tourism a major driver of Tourism a major driver of development and employmentdevelopment and employment

• The travel and tourism economy creates (directly and indirectly) more than 230 million jobs, which represent some 8% of the global workforce.

• Women make up between 60 and 70% of the labour force and half of the workers are age 25 or under.

• Tourism is one of the major export sectors of poor countries And the leading source of foreign exchange in 46 of 49 least developed countries.

Labour and TourismLabour and Tourism

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BUTBUT

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Labour Reality in Labour Reality in TourismTourism

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Labour Reality&Labour Reality&ConsequencesConsequences

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What makes Service What makes Service productive?productive?

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Labour needs in tourismLabour needs in tourism

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1.Freedom

2.Employmentpromotion

andEnterprise

development

3.Social

protection

4.Human dignity

Decent and productive work

Decent WorkA four pillar

approach

1Standards

and Rights at

work

4.Social

Dialogue

ILO toolsILO tools(recently)(recently)

Guide for Social Dialogue in the Guide for Social Dialogue in the tourism industrytourism industry

Reducing poverty through tourismReducing poverty through tourism Study review of socially responsible Study review of socially responsible

HR and labour relations practice in HR and labour relations practice in international hotel chainsinternational hotel chains

Training program on OSH in Training program on OSH in tourismtourism

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Social Dialogue Social Dialogue Investment in Sustainable Investment in Sustainable

TourismTourism

All these initiatives and All these initiatives and instruments may be seen as tools to instruments may be seen as tools to improve the social dialogue policy improve the social dialogue policy and practice in a sector where and practice in a sector where institutionalised management-labour institutionalised management-labour relations are still not a common relations are still not a common feature.feature.

Meet the NeedsMeet the Needs

““From cooperate philanthropy and From cooperate philanthropy and social investment to proper social investment to proper corporate governance and corporate governance and transparency, these have become transparency, these have become de de rigueur rigueur for companies that desire for companies that desire to carry their brands into the to carry their brands into the future. There is no turning back future. There is no turning back on these issues.”on these issues.”

World Economic Forum: The Travel and Tourism World Economic Forum: The Travel and Tourism Competitiveness Report, 2008Competitiveness Report, 2008

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For more information:For more information:

www.ilo.org/public/english/dialogue/sector/sectors/tourism.htmwww.ilo.org/public/english/dialogue/sector/sectors/tourism.htm

oror

www.ilo.orgwww.ilo.org/sector/sector

weinzweinz@ilo.org@ilo.org

Thank you !!Thank you !!