Purchasing & Warehouse Services Cheryl Olson, C.P.M., CPPO, FCCN Director March 7, 2012.
1 The History of Procurement and Supply Management: Where are we headed? Portland State University,...
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Transcript of 1 The History of Procurement and Supply Management: Where are we headed? Portland State University,...
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The History of Procurement and Supply Management:Where are we headed?
Portland State University, ISQA 440
Darin Matthews, CPPO, C.P.M.
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This Presentation looks at...
• Government Procurement defined and examined
• Past Voices of Procurement
• Present Voices of Procurement
• Future Role of Procurement
• Asks: “Where are we headed as a profession?”
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What is Government Procurement?
What is Government Procurement?
“The acquisition and utilization of goods and
services required by government institutions
from conception of the need for the product or
service to its utilization and ultimate disposal” (Callender and Matthews, 2002)
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Principal Goals of Public Procurement
Implementation of a system that demonstrates transparency
Efficiency in procurement operations and achievement of cost minimization (through competition)
Achievement of the strategic goals of the organization while ensuring a fair, equitable process
(Paul Schapper and Guy Callender, 2003)
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Questions for Procurement Questions for Procurement
Science or Art?
Profession?
Do theories of procurement exist or is it just a practice based function?
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Procurement in Government
• Has experienced limited recognition
• Limited opportunities exist for formal education
• Common adoption of least-cost models (i.e. low bid)
• Constant struggle to be “collaborators”
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Procurement in Government
•Significant impact on GDP (20%)
•Translates revenues into expenditures for goods and services
•Annual spend: $1670 billion (US)
Voices of Procurement PastVoices of Procurement Past
Practice of procurement can be traced back 2800 years
Trade between China and parts of Europe
Centralizing supply function, established internal control
Voices of Procurement PastVoices of Procurement Past
Livy (215 BC)Roman armies in Spain Involved negotiating and bargainingContract for furnishing clothes, grainThree bidders came forwardConditions: exempt from military
service and state, government accepted risk of attack
Voices of Procurement PastVoices of Procurement Past
Gustavus Vasa, King of Sweden (16th Century) “By virtue of the grace invested in my royal
office I have decreed you to forge one thousand suits of armor and ten thousand arrowheads.
You have failed to obey this command! At the peril of having your heads fall to the
axe, to the amusement of the inhabitants of Stockholm in the city square one holiday eve at my discretion, I once again command you to comply with my wishes.”
Purchaser CharacteristicsPurchaser Characteristics
Twyford (1915)ReactiveClericalUnimaginative Unglamorous
Voices of Procurement PastVoices of Procurement Past
New voices emerged in 20th centuryThe Engineer as a Purchasing
Agent (1908)Formation of professional
organizations – ISM (1915), NIGP (1944), NCMA, (1959), PMAC (1919), CAPPO (1915)
Procurement has “emerged from being tactical and operational in nature … to being considered …as being of major strategic importance.”(Humphries, 2001, p.604)
Voices From The Present
“from the back room to the board room” (Jerry Baker, ISM)
“from controller to collaborator”(Rick Grimm, NIGP)
Contemporary Voices
Traditional ideology changing (1980’s)Concept of supply chain gaining
importanceProcurement seen as “initiator”Purchasing Multiplier (Jensen)Strategic partnerships with key
business units
Contemporary Thought
“The pressure to perform like the public sector can make the life of the public manager quite difficult.”
Professor Guy Callender
University of Technology
Perth, Western Australia
Voice from Down Under
Top management has viewed purchasing as ancillary support function
HoweverWhen purchasing is proactive and
operating at a strategic level, major opportunities and advantages existSource: Ellram & Carr, 1994
Strategic Procurement
In a recent survey 84% of senior management stated they were committed to maximizing strategic procurement and minimizing transactional buying
Source: Global Supply Chain
Strategic Procurement
Procurement, technology and the future ...
Procurement, technology and the future ...
“..all of us must pay close attention to the technological advancements…it is either that or be left behind in 5 or 10 years because of something that we can’t readily embrace today as being an important factor in our business tomorrow.”
Russell Broeckelmann
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Procurement needs to bridge the gap between demands for efficiency and effectiveness in government and …
• Focus on the clients
• Enhance service quality
• Reduce costs
• Increase speed (cycle time)
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Future Roles for Procurement
Offer a strategic approach Observe developments in the
political landscape Respond to demands of economic,
social, environmental influencesFactor in Total Cost of Ownership
principlesAssume leadership role in supplier
management
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Vision for Public Procurement
2011 study by NIGP and Sci-QuestTop issues for the profession
Lower revenue sourcesDifficult climate for political decision
makingMass retiring of the workforceIncreased focus on buy local and
sustainability
K12 – Do new revenue sources include selling advertising on school buses?
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Role of Procurement
Type 1: Small Decentralized (2‐5 FTE)Majority of purchases done by
departments via p-card. Central contracts are mostly ‘piggybacked’ Construction & professional services bids
done by responsible departmentFocus on efficiency, but lacking control
and central spend data
Source. www.nigp.org
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Role of Procurement
Type 2: Large Centralized (10-15 FTE)All purchases done by PurchasingLarge team buying for entire organizationSourcing is core focus (60% of time) Internal paper process or e-requisitioning Focus on risk avoidance, but lacking
efficiency for internal customers
Source. www.nigp.org
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Opportunities for Procurement
Build a Sustainable Procurement Organization
Good People Drive Good Processes Service Center vs. Process Center Automate, Automate, Automate
Source. www.nigp.org
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Future Roles for Procurement
Makes intelligent use of electronic systems
Seek e-literacy among players in a market
Establish orderly and efficient procedures/guidelines
Begin to take account of “green” issues
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Some continuing trends….
• Outsourcing of many services (procurement becomes even more valuable)
• New management structures (placement of procurement
still being defined)
• Wider use of IT based systems (e-literacy, e-auctions, sometimes e-chaos, e-insecurity)
• Constant talk of re-skilling (people with new skills or new people?)
• Focus on supplier/risk management (how do we make best sourcing decision?)
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Some continuing trends….
•
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Tactical (Historic)
• PO issuance
• Vendor file maintenance
• Excess inventory
• Order tracking
• Unit cost focus
• Local sourcing
Strategic (Leading)
• Supplier alliances
• Cost management
• Global sourcing
• Life cycle costing
• Procurement planning
• Spend management
Continuing Evolution of Purchasing
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A leadership role – seeking new opportunities and driving them
A managerial role – managing systems and relationships
A creator role – identifying new opportunities and making them available to the organization (strategies, supply options, revenue streams)
A needs enabler role – enabling others in the organization to satisfy their own needs
(Joseph Cavinato, 2000)
Procurement professionals must assume
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Future Skills for Profession
CommunicationTeam Building Interpersonal SkillsE-Commerce ProficiencyNegotiationRelationship Management
Source: CAPS Research, www.capsresearch.org
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Future Characteristicsof Procurement
Aligned with higher education institutions (partnerships, degree programs)
Elevated stature (and salary) within organization
Increased importance placed on service contracting and associated risks
Recognized as a respected profession (maybe for our own children)
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Summary Public procurement: an emerging body of
knowledge Increasing responsibility for large
expenditures Demands for increased production in
procurement with less resources Certain aspects (outsourcing) have seen
growing academic attention – more to follow
Desire to be recognized as a profession Development of the strategic nature of
government procurement
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Public Procurement
We’ve came a long way, but there is still work to be done