1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a...

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Page 1: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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Technology Technology ImplementationImplementation

Dr. Khaled BubshaitDr. Khaled Bubshait

Page 2: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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Dr. Khaled Ahmed Bubshait

Khaled Bubshait is a Professor of project/operations Management at King Fahd University of Petroleum and Minerals. He was the former Director of the Economic and Management Center at the Research Institute at KFUPM, Dhahran, Saudi Arabia. He received his undergraduate degree B.S in applied Civil Engineering (1976) , his MBA from KFUPM(1978), and his PhD from Georgia State University, USA (1984). He published several articles in the area of project Management, operations Management, Total Quality Management, Business Incubator and SME Strategies . Also he led the project team for establishing a National Training Plan for the Kingdom of Saudi Arabia. He is also in the Editorial Board of the Business Process Reengineering & Management Journal and the Benchmarking Journal. And Dr. Bubshait was the former president pf the American Cost Engineer Arabian Gulf Section Tel . 0505842500

Page 3: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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Page 4: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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Technology Technology AcquisitionAcquisition

Technology acquisition is the process of Technology acquisition is the process of taking ownership of technology. Once a taking ownership of technology. Once a company has ownership of a technology company has ownership of a technology must implement it or insert it into an must implement it or insert it into an application within the company in order application within the company in order for the company to benefit from the for the company to benefit from the technology.technology.

ss

Page 5: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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It explores …….It explores …….

• The design of technology implementation project.

• Implementation problems• Designing the project teams• Parallel implementation• Changes management• Project Launch

Page 6: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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Technology Technology ImplementationImplementation

Technology Technology TransferTransfer

Page 7: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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• Transfer of Technology to R&D project

From outside source.

• Transfer of Technology to & from the R&D project during the process.

• Transfer of Technology from the R&D project to commercializing unit for application during the process R&D project.

Phases of Phases of Technology TransferTechnology Transfer

Page 8: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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• Technology Development•Manage Internal Activities (R&D)• Managing External Technology Acquisition

• Installing Developed Technology•Implementing a New Project•Implementing a New process•

Technology Technology Implementation Implementation

ProjectsProjects

Page 9: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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Implementation Implementation Technology Technology

Development ProjectsDevelopment Projects

launch

trial

testing

Development

concept

Assessment

Idea

Use the seven stage process1. Drive out uncertainty2. Have informed decision making

Technology Development

Page 10: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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Implementation Implementation Technology Technology

Development ProjectsDevelopment Projects

Design project1. Describe goals objective2. Identify participant ,roles, impacts3. Design methods to deal with impacts 4. Completion dates Desired5. Constraints6. Break project into steps ( activities)7. Identify milestones/ decision points8. Design project path9. Design Tracking methods10.Identify persons responsible11.Design project communication method.

Implementing developed process technology

Page 11: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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Implementation TechnologyImplementation Technology Development ProjectsDevelopment Projects

1. Flow Chart2. Milestones3. Bar Chart 4. Network5. S curves6. Work Breakdown structure 7. Control methods8. Project teams9. Integration system10.Project organization

Tools for developing technology Implementing

Page 12: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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PROJECT LEADER SKILLS

• LEADERSHIP

• HUMAN SKILL

• TECHNICAL EXPERTISE

Page 13: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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LEADERSHIP SKILLS

• HONESTY• INTEGRITY• ENERGY• ENTHUSIASM• COURAGE• OPTIMISM• CHARISMA

Page 14: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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LEADER STYLES

• TRANSFORMATIONAL

• DIRECTIVE

• CONSIDERATION

Page 15: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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LEADERSHIP STYLE & PROJECT TYPES

S T Y L E A L L

P R O JE C T

R & D D E V E L O P -

M E N T

T R A N S F O R -

M A T IO N

.3 3 .3 7 .2 5

D IR E C T IV E .2 5 .0 3 .3 5

C O N S ID E R -

A T IO N

.2 6 .2 0 .1 6

Page 16: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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DIFFERENCES BETWEEN THE BOSS & THE

LEADER

LEADERBOSS

Page 17: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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BOSS COMPARED TO LEADER

DRIVES HISPEOPLE

INSPIRES PEOPLE

BOSSBOSS ††††††††††† †††††††††††LEADERLEADER

Page 18: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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BOSSBOSS ††††††††††† †††††††††††LEADERLEADER

BOSS COMPARED TO LEADER

DEPENDS ON AUTHORITY(FORMAL)

DEPEND ON GOOD WILL(INFORMAL

RELATIONSHIP)

Page 19: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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BOSSBOSS ††††††††††† ††††††††††† LEADERLEADER

BOSS COMPARED TO LEADER

EVOKESFEAR

RADIATESLOVE

Page 20: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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BOSSBOSS ††††††††††† ††††††††††† LEADERLEADER

BOSS COMPARED TO LEADER

SAY

ISAY

WE

Page 21: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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BOSSBOSS ††††††††††† ††††††††††† LEADERLEADER

BOSS COMPARED TO LEADER

KNOWSKNOWS

HOW IT ISHOW IT IS

DONEDONE

((NO DEEP UNDERSTANDINGNO DEEP UNDERSTANDING))

KNOWS HOW TO

DO IT

Page 22: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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BOSSBOSS ††††††††††† ††††††††††† LEADERLEADER

BOSS COMPARED TO LEADER

SHOW WHO IS WRONG(BLAME)

SHOW WHAT ISWRONG

(IDENTIFY PROBLEM)

Page 23: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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BOSSBOSS ††††††††††† ††††††††††† LEADERLEADER

BOSS COMPARED TO LEADER

DEMANDS DEMANDS

RESPECTRESPECT

(ASKING)(ASKING)

COMMANDS RESPECT(EARNS)

Page 24: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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PROJECTPROJECTTEAM TEAM

DEVELOPMENTDEVELOPMENT

Page 25: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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CHARACTERISTICCHARACTERISTICOF EFFECTIVE TEAMSOF EFFECTIVE TEAMS

HIGH PERFORMANCE OBJECTIVE S ARE CLEARLY DEFINED OBJECTIVES COINCIDE WITH

REQUIREMENTS MEMBERS ARE HIGHLY INTERDEPENDENT

Page 26: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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DIFFERENCE OF OPINION ENCOURAGED HIGH TRUST LEVEL HIGH INTEREST IN TEAM PROCESSES HIGH ENERGY LEVELS AND ENTHUSIASM RESPECT FOR EVERYONE

CHARACTERISTICCHARACTERISTICOF EFFECTIVE TEAMSOF EFFECTIVE TEAMS

Page 27: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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TO BUILD EFFECTIVE TO BUILD EFFECTIVE PROJECT TEAMPROJECT TEAM

DEVELOP A REALISTIC PRIORITY LEVEL. (CHOICES)

SHARE EXPECTATIONS

ESTABLISH OPERATING GUIDELINE

Page 28: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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BARRIERS TO BARRIERS TO TEAM DEVELOPMENTTEAM DEVELOPMENT

DIFFERING OUTLOOKS, PRIORITIES, INTEREST, JUDGMENT OF TEAM MEMBERS

ROLE CONFLICTS

OBJECTIVES / OUTCOME NOT CLEAR

DYNAMIC PROJECT ENVIRONMENT LACK OF TEAM DEFINITION & STRUCTURE

Page 29: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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HIDDEN SIDE OF

PROJECT MANAGEMENT

FRUSTRATION

Page 30: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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HIDDEN SIDE OF

PROJECT MANAGEMENT

FEAR & APPREHENSIONS

Page 31: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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HIDDEN SIDE OFHIDDEN SIDE OF

PROJECT MANAGEMENTPROJECT MANAGEMENT

MISREADING THE EVENTS WITHIN TEAMS

Page 32: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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HIDDEN SIDE OFHIDDEN SIDE OF PROJECT MANAGEMENT PROJECT MANAGEMENT

PERCEPTION OF ISSUES

Page 33: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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COMMUNICATION

HIDDEN SIDE OF HIDDEN SIDE OF PROJECT MANAGEMENT PROJECT MANAGEMENT

Page 34: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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HIDDEN SIDE OFHIDDEN SIDE OF PROJECTPROJECT MANAGEMENT MANAGEMENT

LOW COMMITMENT/MOTIVATION

Page 35: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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HIDDEN SIDE OF HIDDEN SIDE OF PROJECT PROJECT

MANAGEMENT MANAGEMENT

SUBTLE SABOTAGE

Page 36: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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THE HUMAN IMPACT THE HUMAN IMPACT ON PROJECTSON PROJECTS

PROJECT PRODUCTIVITY

Page 37: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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THE HUMAN IMPACT THE HUMAN IMPACT ON PROJECTSON PROJECTS

PROJECT QUALITY

Page 38: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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THE HUMAN THE HUMAN IMPACT IMPACT

ON PROJECTSON PROJECTS

PROJECT SCHEDULE

ESTABLISH PREPAREPLAN OFACTION

SCREENINGREQUEST

PRE CONTRACTING ACTIVITIESFINALIZE

BID SLATEMGMT.

APPROVAL

CONTRACTORSDEVELOP

RESPONSE

BID SLATEMGMT.

APPROVAL1/2 1/2 3 2 1

PREPAREMGMT.

SUBMITTAL

MGMT.REVIEW

SUBMIT

1 1

1

25 2 4 2

PREPARECONTRACTDRAFT

REVISECONTRACTDRAFT

REVIEW CONTRACTDRAFT

PREPAREJOB EX.MEETING

RELEASEBID

PACKAGE

JOBEX.

MEETING

Page 39: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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THE HUMAN IMPACT THE HUMAN IMPACT ON PROJECTSON PROJECTS

PROJECT COST

Page 40: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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RECOMMENDATIONSRECOMMENDATIONS

FOCUS ON HUMAN-SIDE OF PROJECT MANAGEMENT

Page 41: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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RECOMMENDATIONRECOMMENDATIONSS

ADOPT THE RIGHT LEADERSHIPSTYLE

FOR THE RIGHT PROJECT

Page 42: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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RECOMMENDATIONSRECOMMENDATIONS

ENCOURAGE TEAM PROCESS & DIFFERENCE OF OPINIONS

Page 43: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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RECOMMENDATIONRECOMMENDATIONSS

MAINTAIN INTEGRITY&

COMMAND RESPECT

Page 44: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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RECOMMENDATIONRECOMMENDATIONSS

STOP CONTROLLING PEOPLE, START LEADING THEM

Page 45: 1 Technology Implementation Dr. Khaled Bubshait. 2 Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd.

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RECOMMENDATIONSRECOMMENDATIONS

FOCUS ON BUILDING TRUST