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Sustainable Supply Chains atSiemens Medical

KUMARI RITA DHAKAL

ABDULWASEY MOHAMMED

MONICA PELAYO

YI XIE

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Global Presence! 4 out of 9 Divisions Outside Germany

Concord OCS

Hoffmann Estates(Chicago) NM AX

Piscataway A

Knoxville NM, PET

Oxford MR Erlangen/Forchheim

AX, SP, CT, MR, A HS, CO, RV, SW

Madrid SP

Singapore A

Shanghai CT, AX, CO

Malvern HSMountain View

US

Suzhou A

Shenzhen MR

Goa CO

Kemnath CORudolstadt RV

Kyongju-si US

Indonesia A

Wuxi RV

DivisionsManufacturing sites

Bangalore HS, SW

+460,000 employees @ Siemens A.G.

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Innovative Technologies

workflow in healthcareOptimizing

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Medical SolutionsInnovations for Life

Women’s HealthSolutions

CardiologySolutions

X-ray SystemsComputed

TomographyMagnetic

ResonanceMolecular Imaging

UltrasoundOncology Care

Systems

RadiologySolutions

Digital HospitalSolutions

Picture Archiving andCommunication

Systems

CustomerService

AudiologicalEngineering

Clinical andAdministrative

Software

ManagedHealthcare Services

OncologySolutions

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syngo FusedVision3D:3D visualization of a cardiac PET/CT study with a CT Volume Rendering fused with the viability PET data

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Previous activities in sustainability management

Power consumption at major office buildings

Energy saving light bulbs

Turn off computers before leaving the office

“no box” software

No paper manuals

Remote maintenance services

Use of electronic communication to collaborate with suppliers

Initiatives at other Business Units

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Relevant players

Suppliers: 3rd Party suppliers

Software development teams

Customers (hospitals)

At Siemens: scientists

engineers

product managers

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Stakeholders

Suppliers

Customers (hospitals)

At Siemens: scientists, engineers, product managers, marketing, sales

Investors

Politicians

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Corporate identity We see a way to increase efficiency in healthcare

Siemens Medical Solutions brings together innovative imaging equipment, information technology, management consulting and services to help customers achieve tangible, sustainable clinical and financial outcomes.

EnvironmentEnvironment

Integrated approachDriven by a strong commitment to sound environmental practices, we engage in a wide range of initiatives and programs all over the world and pursue a cradle-to-grave approach to product stewardship that aims to reduce environmental impacts across the entire product lifecycle.

PeoplePeople

Employee excellence drives our successEmployees' excellence is the basis of our success. Their outstanding performance enables us to meet and even exceed our customers' and investors' expectations. This is why we invest in the advancement of our employees – their education and training, their motivation, their health and their safety in the workplace.

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SocietySocietyInnovations and solutions shaping society Our products have touched people’s lives in countless different ways, and our innovations and infrastructure solutions have shaped industry’s and society’s course of development. We see ourselves as an integral part of the communities in which we do business and we take our responsibilities as a corporate citizen seriously.

MembershipMembershipOur commitment to corporate responsibility Sustainability and responsible action are not possible in isolation and can only result from joint initiatives on the part of politicians, the business world and society. Numerous memberships and partnerships in important national and international organizations underline the importance attached by Siemens to corporate responsibility

Corporate identity

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Material and information flows

SUPPLIER TO

SIEMENS

SIEMENS INTERNAL

SIEMENS TO

CUSTOMERS

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Material and information flows

CUSTOMER

IDEA

SALES & MARKETING

REQUIREMENT UNITS

GET APPROVAL FOR PRODUCT IDEA ($)

REQUEST TEAM MEMBERS

DELIVERABLE UNITS (SW)

TRANSFORMATION OF IDEA INTO SOFTWARE

TESTING

USER MANUALS

MARKETING MATERIAL

PRODUCT APPROVALFACTORY TRANSFERFACTORY LOADS COMPUTERS

SHIP TO CUSTOMERAFTER-SALES

SERVICE

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CUSTOMER

IDEA

SALES & MARKETING

REQUIREMENT UNITS

GET APPROVAL FOR PRODUCT IDEA ($)

REQUEST TEAM MEMBERS

DELIVERABLE UNITS (SW)

TRANSFORMATION OF IDEA INTO SOFTWARE

TESTING

USER MANUALS

MARKETING MATERIAL

PRODUCT APPROVALFACTORY TRANSFERFACTORY LOADS COMPUTERS

SHIP TO CUSTOMERAFTER-SALES

SERVICE

Material and information flows

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Action Programs to sustainability

Environment, Energy Saving Program

Communication (internal, external)

People Strategy

Sustainability Advisory group

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Environment, Energy Saving Program

Printed paper

Infrastructure Purchasing and maintenance (light bulbs, computers, air conditioning …)

Solar energy, tap waste water for gardening

Turn computers, coffee machine in sleep mode as much as possible

Benchmark against current status

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Communication

Internal communication: enhance and broaden the awareness of company values, strategies etc.

Periodic meeting between management board and employees, trainings, newsletter emails…

Use modern IT infrastructures and solutions (efficiency in comm., reduce traveling costs)

Employee surveys

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Communication

External communication:

Setup a panel with all the major players in the supply chain (communication, code of conduct, policy, contract)

Press media program to establish and convey clear corporate identity and corporate responsibility

Training, knowledge transfer to suppliers and customers

Stakeholder surveys

Compliance to initiatives (i.e. IPP)

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People Strategy

Siemens Strategic Recruitment and

development of people

Working conditions, financial incentives

Suppliers Strategic CRM =

consistent communication

Training

Customers Strategic CRM

Inquiries, services, after-sale support

Training

Compare employee retention rates

Supplier audits

Customer surveys

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People Strategy

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People Strategy

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Sustainability Advisory Group

Corporate Sustainability Strategies: eco- and socio- friendly solutionsMarket analysis (demand, trend,

market opportunities)

Problem identification

Projects concerning innovating technologies and cost reduction

Advisory to management board, business units and corporate functions based on the research projects

Compare to industry and community

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