1 SIX SIGMA "Delivering Tomorrow's Performance Today" AIR CDRE ABDUL WAHAB.
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Transcript of 1 SIX SIGMA "Delivering Tomorrow's Performance Today" AIR CDRE ABDUL WAHAB.
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SIX SIGMA"Delivering Tomorrow's Performance
Today"
AIR CDRE ABDUL WAHAB
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PRESENTATION LAYOUT
• Six Sigma: An overview• What is Sigma and Six Sigma?• Why Six Sigma?• Six Sigma Levels• Six Sigma Methodology and
Management• Key Roles for Six Sigma• Tools for Six Sigma
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WHAT IS SIGMA ?• Six Sigma is a disciplined, data-driven approach and methodology
for eliminating defects in any process -- from manufacturing to transactional and from product to service. – To achieve Six Sigma, a process must not produce more than 3.4 defects
per million opportunities.
– A Six Sigma opportunity is then the total quantity of chances for a defect.
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WHAT IS SIX SIGMA?
• Six Sigma - A highly disciplined process that enables organizations deliver nearly perfect products and services.
• The figure of six arrived statistically from current average maturity of most business enterprises
• A philosophy and a goal: as perfect as practically possible.
• A methodology and a symbol of quality.
Contd…
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Six Sigma is not:
•A standard
•A certification
•Another metric like percentage
Rather!•It is a Quality Philosophy and the way of improving performance by knowing where you are and where you could be.
• Methodology to measure and improve company’s performance, practices and systems
WHAT IS SIX SIGMA
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WHY SIX SIGMA ?
• Six Sigma emerged as a natural evolution in business to increase profit by eliminating defects
• The Current business environment now demands and rewards innovation more than ever before due to:
Customer Expectations Technological Change Global Competition Market Fragmentation
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COMPANIES USING Six Sigma is in use in virtually
all industries around the world. Some of companies can be listed as:
• Motorola• Ericsson• General Electric• Sony• Ford Motor Co.• CITI bank
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SIX SIGMA METHODOLOGY(It takes money to save money)
• DMAICSix Sigma Improvement Methodology
• DMADVCreating new process which will perform at Six
Sigma
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WHAT IS DMAIC?(Define,Measure,Analyse,Improve.Control)
• A logical and structured approach to problem solving and process improvement.
• An iterative process (continuous improvement)
• A quality tool which focus on change management style.
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PHASESPhases of Six Sigma are:
– Define specific goals to achieve outcomes, consistent with customers demand and business strategy
– Measure reduction of defects– Analyze problems ,cause and effects
must be considered– Improve process on bases of
measurements and analysis– Control process to minimize defects
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WHAT IS DMADV?
• Acronym for: Define the project Measure the opportunity Analyze the process options Design the process Verify the performance
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WHEN SHOULD SIX SIGMA BE USED?
Its usage depends on the type of business. In general,
“If there are processes that generate a lot of negative customer feedback, whether that customer is internal or external, the components of Six Sigma should be considered as a means to study and rectify the problem.”
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BENEFITS OF SIX SIGMA
• Generates sustained success• Sets performance goal for everyone• Enhances value for customers• Accelerates rate of improvement• Promotes learning across boundaries• Executes strategic change
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SIX SIGMA MANAGEMENT
When practiced as a management system, Six Sigma is a high performance system for executing business strategy.
Six Sigma is a top down solution to help organizations:
• Align their business strategy to critical improvement efforts
• Mobilize teams to attack high impact projects • Accelerate improved business results
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KEY ROLES FOR SIX SIGMA
Six Sigma identifies several key roles for its successful implementation:
• Executive leadership• Champions • Master Black Belts (Identify projects& functions)• Black Belts (Identify non value added activities)• Green Belts ( works on small projects )
Top
Bottom
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o Operate in support or direction of Black Belts.o Trained to analyze and solve quality
problems.o Two weeks of training in methods and basic
statistical tools.
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o Team Leader on Six Sigma projects.o Capable in the explanation of six sigma
philosophies and the principles.o Training in team leadership.o Knowledge of Lean.o Four to Five weeks of training.
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o Expert in Six Sigma methods and tools.o Responsible for training others to the Green
and Black belt levels.o Highest certification(senior level persons).o Assists the Champion with deployment.
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o Translate the company's vision, mission, goals and metrics.
o Make resources available.
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o Establish strategic focus.o Ensure Six Sigma within the context of the
organization's culture and vision.
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THANKS