1

Sales & Marketing - CFA

04/05-09-2013

2

Class Wise Connection / Class wise with out BB

CLASS -A CLASS -B CLASS -C CLASS -D CLASS -E

SSA TotalW/O BB

% W/O BB Total

W/O BB

% W/O BB Total W/O BB

% W/O BB Total

W/O BB

% W/O BB Total W/O BB

% W/O BB

ALP 115 84 73.04 1428 875 61.27 8221 3384 41.16 41928 19623 46.80 146316 131136 89.63

CLT 214 537 60.75 2387 4657 52.03 14328 13352 36.98 48935 33475 50.00 198544 262920 91.58

CNN 236 128 54.24 2801 1594 56.91 18293 5888 32.19 71272 34890 48.95 281230 258816 92.03

EKM 727 100 73.87 7046 974 66.09 33418 3639 39.95 73022 19803 45.84 315369 173340 83.37

KLM 168 67 59.52 1807 973 53.90 9429 4552 38.59 41671 20883 47.52 192988 137100 89.82

KTM 113 130 59.29 1799 1242 54.09 12852 5299 35.42 49707 24467 42.01 154959 181820 88.48

MLP 134 66 49.25 1313 557 42.42 7904 2635 33.34 34218 19455 56.86 209845 198315 94.51

PGT 110 41 37.27 1387 596 42.97 9530 2798 29.36 31827 12927 40.62 108607 98384 90.59

PTA 65 40 61.54 1020 599 58.73 6183 2486 40.21 32201 14068 43.69 113832 99147 87.10

TCR 334 474 73.65 3553 3033 57.98 21284 9785 36.01 75294 35221 50.90 230949 177535 91.61

TVM 686 246 69.10 4524 2060 67.04 21513 7664 45.48 67595 38324 52.11 197631 211570 89.83

CIRCLE 2902 1913 65.92 29065 17160 59.04 162955 61482 37.73 567670 273136 48.12 2150270 1930083 89.76

3

Combo Plan Analysis

COMBO MAJOR PLANS 01.04.2013 01.07.2013 01.08.2013 26.08.2013 Inc/DecBB HOME RURAL COMBO ULD

500 101529 119964 122883 126502 24973BB HOME COMBO ULD 650 33029 43634 45632 47754 14725BB - BBG COMBO ULD 900 40553 45525 46303 47831 7278BB HOME COMBO ULD 950 22434 25312 25783 26331 3897

BBG FN COMBO 600 10888 13307 13668 14024 3136BBG RURAL USOF COMBO 250 20767 22590 22826 23143 2376

BBG COMBO ULD 1425 6206 7342 7484 7724 1518Other Combo 3730 4095 4150 4962 1232

BB HOME Combo ULD 800 26106 26855 26907 26968 862BBG Combo ULD 3500 954 947 961 955 1

BBG SPEED COMBO 2799 1243 1272 1257 1243 0BBG COMBO 850 1054 970 958 945 -109

BBG RURAL USOF COMBO 550 1899 1658 1618 1584 -315BBG - COMBO 1111 2389 2155 2111 2036 -353BBG COMBO 299 7400 6353 6207 6051 -1349

BBG COMBO ULD 1050 7444 6866 6763 5921 -1523BBG FN COMBO 599 5741 5142 4985 4187 -1554BBG FN COMBO 500 70514 59949 58406 56776 -13738

Total Combo 363880 393936 398902 404937 41057Total 603429 626971 629774 633342 29913

Percentage of Combo Customers 60.3 62.83 63.34 63.94

4

Annual Plan Churn - Analysis

LL dataTotal as on 01.04.13 (A)

Disconnected upto 31 July'13

Migrated to other plans (E)DNP (B) Voluntary (C)

Total (D=B+C)

PLAN 600 769269 8,195 6,078 14,273 121,848

PLAN 1200 283620 1,711 1,876 3,587 57,171

PLAN 2160 23618 65 119 184 840

Other Plans 1,854,926 19,838 21,718 41,556  

Total 2,931,433 29,809 29,791 59,600 179,859

5

Disconnection Analysis- LL ( Apr’12 to Aug’12 and Apr’13 to Aug ‘13)

SSA Apr 2012

Apr 2013

May 2012

May 2013

June 2012

June 2013

July 2012

July 2013

Aug 2012

Aug 2013

Total 2012 -

13

Total 2013-14

ALP 783 467 917 488 572 571 564 931 789 673 3625 3130

CLT 2585 1362 1107 1281 4434 1336 1234 1901 2140 1,470 11500 7350

CNN 1038 1594 2640 2115 1263 2129 2005 3809 1643 2,833 8589 12480

ENK 1616 4439 2637 2796 2099 1973 2539 3286 2189 2,575 11080 15069

KTM 246 1132 665 1039 923 1066 1074 1366 1034 1,241 3942 5844

MRX 572 1455 1105 1011 1410 943 1301 1212 1091 1,852 5479 6473

PGT 451 653 856 5650 812 618 705 1236 631 828 3455 8985

PTA 546 485 949 624 919 1537 1339 1391 737 627 4490 4664

QLN 1032 1411 1137 1487 1142 780 1225 1291 741 686 5277 5655

TCR 1577 926 1627 1662 1211 1046 1364 2572 1189 1,477 6968 7683

TVM 1589 1293 1890 1388 2684 1531 3941 1474 1437 1,121 11541 6807

Total 12035 15217 15530 19541 17469 13530 17291 20469 13621 15,383 75946 84140

6

Disconnection Analysis- BB

SSA Apr’13 May’13 June’13 July’13 Aug-13 Total

ALP 431 583 581 680 598 2873

CLT 794 763 951 1005 815 4328

CNN 1493 1458 1560 1769 1,558 7838

ENK 1553 1580 1533 1958 1,789 8413

KLM 560 583 573 659 501 2876

KTM 734 787 769 929 790 4009

MRX 497 500 543 523 510 2573

PGT 378 358 448 542 444 2170

PTA 507 527 652 695 444 2825

TCR 901 845 944 1105 998 4793

TVM 758 872 728 888 661 3907

Total 8606 8856 9282 10753 9,108 46605

7

Revenue Analysis- LL

SSA

MONTHLY TARGET

ACHIEVEMENT DURING 2013-14

APR MAY JUN JUL APR'13 TO JULY'13 (O.S) APR'13 TO JULY'13 (V.G)

O.S V.GOOD ACHMT ACHMT ACHMT ACHMT PROP TARGET ACHMT % PROP

TARGET ACHMT %

ENK 1000 875 745.8 713 718.63 706.35 4000 2883.78 72.09 3500 2883.78 82.39

TCR 750 666.7 529 508.82 495.76 522.39 3000 2055.97 68.53 2666.8 2055.97 77.10

KLM 458.3 416.7 352.7 296.68 332.06 296.3 1833.2 1277.74 69.70 1666.8 1277.74 76.66

ALP 416.7 375 329.2 218.63 342.42 229.67 1666.8 1119.92 67.19 1500 1119.92 74.66

KTM 458.3 416.7 321.8 309.42 312.94 295.6 1833.2 1239.76 67.63 1666.8 1239.76 74.38

PKD 333.3 291.7 222.7 188.55 218.48 228.48 1333.2 858.21 64.37 1166.8 858.21 73.55

PTA 333.3 291.7 213.4 218.24 201.68 217.27 1333.2 850.59 63.80 1166.8 850.59 72.90

TVM 708.3 666.7 527.5 466.59 506.82 438.99 2833.2 1939.9 68.47 2666.8 1939.9 72.74

CLT 541.7 500 353.9 341.91 352.21 375.66 2166.8 1423.68 65.70 2000 1423.68 71.18

CNN 708.3 666.7 478.5 425.73 459.05 481.76 2833.2 1845.04 65.12 2666.8 1845.04 69.19

MRX 458.3 416.7 338.3 264.68 277.86 272.14 1833.2 1152.98 62.89 1666.8 1152.98 69.17

TOTAL 6167 5583 4413 3952.3 4217.9 4064.6 24668 16647.8 67.49 22332 16647.8 74.55

8

Revenue Analysis- BB

SSA

MONTHLY TARGET

ACHIEVEMENT DURING 2013-14APR MAY JUN JUL APR'13 TO JULY'13 (O.S) APR'13 TO JULY'13 (V.G)

O.S V.GOOD ACHMT ACHMT ACHMT ACHMT PROP

TARGET ACHMT % PROP TARGET ACHMT %

ENK 750 666.67 715.07 676.48 684.18 699.36 3000 2775.09 92.50 2666.68 2775.09 104.07KTM 375 333.33 293.39 286.07 290.08 296.61 1500 1166.15 77.74 1333.32 1166.15 87.46TVM 500 458.33 373.32 415.72 369.54 429.22 2000 1587.8 79.39 1833.32 1587.8 86.61PKD 291.67 250 211.18 207.02 208.66 221.81 1166.68 848.67 72.74 1000 848.67 84.87TCR 583.33 500 434.54 374.88 401.51 395.7 2333.32 1606.63 68.86 2000 1606.63 80.33ALP 333.33 291.67 217.27 212.76 236.36 244.6 1333.32 910.99 68.32 1166.68 910.99 78.08PTA 291.67 250 177.2 183.11 180.79 185.76 1166.68 726.86 62.30 1000 726.86 72.69CNN 625 583.33 457.74 405.6 400.79 424.98 2500 1689.11 67.56 2333.32 1689.11 72.39CLT 458.33 416.67 281.74 292.55 287.09 283.62 1833.32 1145 62.45 1666.68 1145 68.70KLM 416.67 375 239.62 237.12 249.24 252.02 1666.68 978 58.68 1500 978 65.20MRX 458.33 416.67 174.48 177.19 178.41 188.82 1833.32 718.9 39.21 1666.68 718.9 43.13

TOTAL 5083.33 4541.67 3575.55 3468.5 3486.65 3622.5 20333.3 14153.2 69.61 18166.7 14153.2 77.91

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FTTH Provisioning & Revenue Analysis

FTTH PROVISION

SSA

As on March-

'13Target 1st QTR

Prov April-

13

Prov May-

13

Prov June-

13Ach 1st

QTR

Target 2nd

QTRProv

July-13

Prov Aug-

13As on

31.08.2013ENK 1201

412

99 88 119 306

412

87 104 1698CLT 8 9 3 1 13 0 0 21CNN 52 15 22 20 57 22 18 149TCR 148 6 6 5 17 15 16 196TVM 18 5 10 1 16 5 3 42Total 1427 134 129 146 409 129 141 2106

ABF 2013-14 (Figs in Rs Thousands)FTTH

SSA APRIL MAY JUNE JULY TOTALCLT 12 26 77 98 213

EKM 1622 1377 1679 1758 6436KNR 112 167 210 244 733TRC 635 652 724 769 2780TVM 76 130 115 141 462

TOTAL 2457 2352 2805 3010 10624

13

Lead status of Udaan- July 2013

Leads generated July 2013 Leads completed July 2013

SSA

TOTAL

LEADS

LL BBLL_B

BOTHE

R

TOTAL

COMPL

LL BBLL_B

BWLL EVDO

DATA_CAR

D

WIMAX

RESTORATI

ON

PLAN_CHANGE

OTHER

ALP 644 65 140 47 392 507 20 102 7 14 0 3 62 0 30 267

CLT 977 155 434 135 253 420 41 249 31 33 0 1 18 1 42 2

CNN 1156 148 319 83 606 879 38 242 3 25 0 9 4 6 214 336ENK 4008 304 974 408 2322 2665 129 715 60 94 5 146 178 14 224 1097

KTM 521 85 221 64 151 196 14 145 0 0 0 0 1 0 35 1

MLP 437 87 171 66 113 28 7 15 2 0 0 0 0 0 4 0

PGT 767 136 304 70 257 515 71 234 7 42 82 0 15 0 55 9

KLM 1915 80 394 1102 339 621 14 306 31 25 3 45 91 2 51 53

TVM 924 158 326 140 300 438 61 230 15 3 2 18 32 2 40 30

PTA 433 43 181 58 151 317 3 205 15 12 11 0 58 2 9 1

TCR 2461 392 1099 293 677 1299 122 721 120 19 3 6 98 48 51 50

Total 14243 1653 4563 2466 5561 7885 520 3164 291 267 106 228 557 75 755 1846

14

Lead status of Udaan- Aug 2013

  Leads generated AUG 2013 Leads completed AUG 2013

SSA TOTAL LL BB LL+BB OTHERS LL BB LL+BB OTHERS TOTAL

ALP 536 47 122 60 307 15 72 2 274 363

CLT 703 112 292 133 166 29 183 11 45 268

CNR 1044 133 327 86 498 50 261 3 439 753

ENK 3389 227 756 279 2127 94 550 59 1921 2624

KTM 514 77 226 77 134 4 100 0 20 124

MLP 506 50 220 89 147 10 22 12 12 56

PGT 626 78 251 69 228 41 175 6 138 360

KLM 864 56 319 155 334 8 250 25 248 531

TVM 701 94 231 115 261 17 117 9 61 204

PTA 325 47 128 92 58 6 91 18 14 129

TCR 2174 310 961 238 665 122 813 92 422 1449

TOTAL 11382 1231 3833 1393 4925 396 2634 237 3594 6861

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Processing Time of Udaan- July 2013

Name of SSA

Total no of leads completed

during the

month

Time taken for feasibility from the date of lead generation

Time taken for completion of lead from the date of feasibility given

1 day2-3

days4-7

days8-15 days

16-30 days

More than 30

days1 day

2-3 days

4-7 days

8-15 days

16-30 days

More than 30

days

ALP 507 279 19 65 59 36 49 429 5 4 21 7 11CLT 420 157 90 77 46 27 23 92 14 92 47 32 36CNN 879 312 226 154 78 70 39 94 63 72 158 157 28ENK 2665 1790 381 213 117 97 67 783 220 410 296 167 208KTM 196 100 22 16 13 8 37 91 6 10 4 6 35MLP 28 6 1 8 8 0 5 7 1 3 0 5 6PGT 515 266 58 94 48 16 33 81 38 47 86 52 90KLM 621 241 90 96 72 77 45 38 15 50 99 107 202TVM 438 221 53 30 37 39 58 112 29 47 58 37 62PTA 317 167 14 24 20 27 65 199 4 16 9 14 44TRC 1299 426 197 241 197 132 106 238 99 240 173 116 105

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Lead status of Udaan- Aug 2013

SSA BB_Generated , August 2013

BB Completed, August, 2013

Pending BB from 1st Aug to 15th

Aug 2013

ALP 122 72 32CLT 292 183 70CNR 326 261 34ENK 756 550 74KTM 226 100 47MLP 220 22 92PGT 319 250 44KLM 251 175 30TVM 231 117 18PTA 128 91 52TCR 961 813 77

TOTAL 3832 2634 570

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Loyal customers- Retention

SSA Total< 1 Yr%

1-2 Yr %

2-3 Yr %

3-4 Yr %

4-5 Yr %

5-10 Yr %

10-20 Yr %

20-30 Yr %

30-40 Yr %

40-50 Yr %

> 50 Yr %

ALP 196900 2.91 3.54 1.95 1.37 1.13 22.64 59.97 4.47 1.39 0.42 0.22EKM 426133 4.1 3.14 2.7 1.86 1.67 16.48 57.47 9.07 2.1 0.8 0.63CNN 369187 3.84 3.06 2.79 2.12 2.19 28.67 50.13 5.33 1.18 0.36 0.32KLM 244784 2.71 2.8 2.24 1.3 1.12 23.64 59.38 5 1.22 0.38 0.22KTM 217445 2.48 2.27 2.06 1.58 1.76 17.64 61.29 7.61 2.21 0.73 0.38CLT 262218 3.79 3.28 2.32 1.85 1.69 25.29 53.66 5.5 1.53 0.75 0.34MLP 251199 2.12 1.94 1.42 1.06 0.93 29.28 58.91 3.3 0.71 0.24 0.09PGT 149880 3.58 3.79 2.96 2.36 1.75 20.94 56.57 5.9 1.45 0.54 0.18PTA 151434 2.54 3.06 1.64 1.05 1 12.54 70.87 5.54 1.38 0.32 0.07TVM 290442 3.77 4.14 3.68 1.97 1.66 16.4 58.57 7 1.81 0.57 0.43TCR 328745 2.87 2.62 2.08 1.78 1.52 20.15 62.04 4.21 1.55 0.54 0.64

Circle288836

7 3.26 3.04 2.41 1.71 1.55 21.5 58.22 5.89 1.53 0.53 0.36

Audio Conference (IT Section)

04/09/2013 &

05/09/2013

Best Plan Selector A software tool to find out the

Best Plan was launched in the CSC Portal on 08-07-2013.

It was observed by CGMT during his inspection that most of the CSCs are not utilising the Plan Selector.

Instructions may kindly be given to CSCs to utilise the Plan Selector and to give their Feedback.

Best Plan Selector If there is any restrictions to access Plan

Selector through CSC portal to the staff of CSC, a link to access the Plan Selector may be provided in the SSA intranet site.

The URL of Best Plan Selector ishttp://10.44.0.19/csc/tariff/PlanSelector.aspx - Intranethttp://210.212.237.90/csc/Tariff/PlanSelector.aspx -Internet

Feedback regarding the Plan Selector was received only from Ernakulam and Pathanathitta SSAs

Inventory Management System

Migration of Field Balance module (from Ver. 1 to Ver. 2)

Migration of Field balance module from Ver-1 to Ver-2 was deployed in all SSAs.

Feedback on Ver 2 may kindly be provided.

Implementation Status of SNMS in OCB switches 

Name of SSA

No of OCB

Switches in SSA

No. of OCB Switches Started

deployment of SNMS

Name of the Exchange Where deployment of SNMS is started

Trivandrum 3 1 Central Kollam 4 0  Alappuzha 2 0  Pathanamthitta

2 0  

Kottayam 4 0  

Ernakulam 3 3Boat Jetty, Matanchery,

Muvattupuzha Thrissur 2 0  Palakkad 5 0  Malappuram 5 0  Kozhikode 3 0  

Kannur 9 4Kannur, Payyannoor, Tellichery, Uppala

Total 42 8  

Software for Line Testing of Commercially Important Customers (CIC).

Feedback on implementation of SNMS (Line Testing module ) in OCB and 5ESS may kindly be provided

Monitoring of Electricity Bills

Provision has been made in Billing Module(IMS) to monitor the Expenditure towards Electricity Bills

A report on SSA-wise expenditure towards electricity

A report on Consumer Number-wise expenditure towards electricity

Dash Board - Features Dash board can be accessed through

Intranet and Internet

URL of Dash board http://10.44.4.53/ssa ( through

Intranet ) http://210.212.239.100/ssa ( through

Internet )

The Dash Board works fine in the browsers Google Chrome, Fire box rather than IE.

User ID and Default Password were given for all SSA heads.

Access to Dashboard will also be extended to all DGMs.

Dash Board - Features

Provision of sorting of Data by clicking on Column Header.

Drilled down information are provided wherever required.

Development details of all services have been provided on daily, weekly, monthly basis.

Fault analysis Field Balance of critical items. CSC-wise revenue Collections – Month-

wise MNP Status. MNP status - Comparison with other

Operators.

27

THANK YOU