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RMC MEETING

20 JANUARY 2010

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ORGANIZATION CHANGES

2009

AUGUST

Peter Holtmann announced as CEO

October

Cathleen Ruivivar, Manager Certification Services

Kasey Herd, Finance Coordinator, left RABQSA

Rachel Robinson, Training Certification Coordinator, left RABQSA

November

Teresa Block, Manager Business Development, left RABQSA

December

Kathy Newman, Communications Coordinator, left RABQSA

2010

January

Nancy Garza - Examiner Personnel and Training Certification Services

Adam Maxwell – Director Business Development

Lindsey Riesinger – Communications Coordinator (was Examiner Personnel and Training Certification Services)

We are in the process of hiring a new Manager Business Development

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ORGANIZATION STRUCTURERABQSA International Inc

Board of Directors

Office of the CEO

Manager Industry Services

ED Operations

Manager Certification Services

ED Business Development

Manager Business Development

North America

Business Development Asia Pacific - Contract

Business Development North Asia - Contract

Coordinator Communications

Coordinator Certification Services N. Asia –

Contract

Coordinator Certification Services The Americas

Coordinator Certification Services Asia Pacific

1 X Examiner - Contract

1 X Senior ExaminerAsia Pacific

Evaluator-Contract

Senior Examiner The Americas

Evaluator – Contract

Psychometrician –Contract

IT - Contract

Business Development South America - Contract

Coordinator Customer Services

2 X Examiners Examiner

Examiner Admin Evaluator

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SUMMARY OF 2009 APPLICATIONS

NUMBER OF APPLICATIONS RECEIVED: 446

NUMBER OF APPLICATIONS APPROVED: 383

NUMBER OF APPLICATIONS CLOSED/NOT APPROVED: 60 Some reasons are:

No communication from the application (no response in 30 days) Work experience Witness audits not acceptable

# APPLICATIONS OPEN: 3 Waiting for RMC votes Application re-sent to RMC for final votes Resume clarification needed from applicant

AVERAGE PROCESSING DAYS: 31

# PROCESSED IN 30 DAYS OR LESS: 269

# PROCESSED GREATER THAN 30 DAYS: 174

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SUMMARY OF 2010 APPLICATIONS

JANUARY NUMBER OF APPLICATIONS RECEIVED: 22

NUMBER OF APPLICATIONS APPROVED: 16

NUMBER OF APPLICATIONS CLOSED/NOT APPROVED: 2 Work experience not acceptable Witness audit not accepted

# APPLICATIONS OPEN: 5 Need additional documents and needs audit verification Needs to provide RABQSA audit log form Need supporting documents Sent to RMC for concurrence Additional information needed

AVERAGE PROCESSING DAYS: 5