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Transcript of 1 QUARTERLY REPORT SECOND QUARTER 2012. 2 Table of Contents Topic Section Pages Plan Overview 1 3-16...
1
QUARTERLY REPORTQUARTERLY REPORTSECOND QUARTER 2012SECOND QUARTER 2012
2
Table of Contents
Topic Section Pages
Plan Overview 1 3-16
Administrative Overview 2 17-28
Local Office Activity 3 29-36 Appendix 4 37-41
3
Plan Overview
4
Assets
$2,987,642,934
$3,174,274,111
$3,422,999,275$3,391,616,360
3Q11 4Q11 1Q12 2Q12
Net Asset Change 3Q 2011 4Q 2011 1Q 2012 2Q 2012Beginning Balance $3,289,226,523 $2,987,642,934 $3,174,274,111 $3,422,999,275Deposits $69,494,955 $67,139,785 $54,596,622 $87,126,978Net Transfers ($178,354) $192,055 ($298,000) $306,500Fees ($466,440) ($487,094) ($541,050) ($549,163)Distributions ($51,451,182) ($46,014,197) ($56,756,751) ($57,341,889)Change in Value ($323,642,426) $150,936,791 $232,531,902 ($61,414,071)Interest/Dividends $4,659,858 $14,863,837 $4,882,882 $488,730Ending Balance $2,987,642,934 $3,174,274,111 $3,422,999,275 $3,391,616,360Outstanding Loans $133,716,083 $138,622,226 $140,528,119 $142,992,486Total Assets Including Loans Outstanding $3,121,359,017 $3,312,896,337 $3,563,527,394 $3,534,608,846
Total Assets in Ending Balance As Roth Balances $316,842 $1,012,995 $2,024,773 $3,147,055
5
Quarter End Assets
Total Assets =$ 3,391,616,360Details on page 38
$0.00
$200,000,000.00
$400,000,000.00
$600,000,000.00
$800,000,000.00
$1,000,000,000.00
$1,200,000,000.00
Ultra A
ggressive Profile P
ortfolio
Aggressive P
rofile Portfolio
Moderate P
rofile Portfolio
Conservative P
rofile Portfolio
Ultra C
onservative Profile P
ortfolio
Fidelity D
iversified International
DW
S E
AF
E E
quity Index -
Institutional
SS
GA
Russell S
mall C
ap Index NL
Series S
DC
P M
id Cap F
und
DC
P Large C
ap Fund
DC
P B
ond Fund
Deferred C
ompensation S
table V
alue
JPM
organChase C
ertificates of D
eposit
FD
IC -
Insured Savings A
ccount
Schw
ab Self
-Directed
6
Historical Assets
$1,382,120,173
$3,391,616,360
$0.00
$500,000,000.00
$1,000,000,000.00
$1,500,000,000.00
$2,000,000,000.00
$2,500,000,000.00
$3,000,000,000.00
$3,500,000,000.00
$4,000,000,000.00
7
Quarter End Participants
28,855 28,647 28,674 28,717
11,510 11,701 11,675 11,611
3Q11 4Q11 1Q12 2Q12
Contributing Participants Non-Contributing Participants
3Q11 4Q11 1Q12 2Q12Contributing Participants 28,855 28,647 28,674 28,717Non-Contributing Participants 11,510 11,701 11,675 11,611Total Participants 40,365 40,348 40,349 40,328
New Participants Added 262 175 211 227
Average Bi-Weekly Deferral for the quarter $314 $338 $317 $375
Median Account Balance $32,978 $35,564 $38,401 $37,898Participants contributing to Roth source 451 678 892 1,012Average Roth Deferral for the quarter $282 $240 $164 $196
8
Historical Participants
25,855
40,328
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
22,000
24,000
26,000
28,000
30,000
32,000
34,000
36,000
38,000
40,000
42,000
44,000
9
Net Cash Flow
Net Cash Flow Detail can be found on page 40
$4
,44
2,6
20
$5
,48
9,5
26
$6
,25
7,4
78
$4
,54
9,2
74
$2
,32
0,1
33
($1
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($1
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17
3)
($3
44,
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$8
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34
($3
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17,
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($5
6,0
32,
540)
($2
30,
53
6,0
73)
($1
42,
54
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$1
,09
9,4
17,6
08
($2
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65
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($4
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60
4,6
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$2
11,9
18,7
78
($11
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54)
($9
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19,
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$1
,81
8,8
68
$1
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43,
292
($9
56,
06
1)
$1
5,4
31,
200
Ultr
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Fid
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DW
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sse
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Insu
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De
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JPM
org
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elf-D
irect
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10
Participant Transfer Activity
$10,559,723
$11,115,962
$10,435,035
$7,744,861
$6,557,718
$2,151,179
$650,844
$16,131,020
$93,028,820
$1,083,373
$1,908,695
$1,044,149
$220,237
$1,144,874,201
$13,671,585
$2,693,810
$224,797,906
$1,988,391
$1,374,336
$55,674,578
$38,969,169
$0
$16,932,808
($7,591,003)
($9,391,756)
($6,719,130)
($3,973,974)
($5,183,584)
($5,631,736)
($1,418,807)
($17,967,104)
($6,851,309)
($31,657,654)
($58,233,511)
($230,967,245)
($142,585,736)
($48,511,183)
($286,068,467)
($489,016,376)
($13,658,486)
($117,506,469)
($93,269,863)
($51,568,650)
($30,935,632)
($906,035)
($3,688,193)
Ultra Aggressive Prof ile Portfolio
Aggressive Prof ile Portfolio
Moderate Prof ile Portfolio
Conservative Prof ile Portfolio
Ultra Conservative Prof ile Portfolio
Fidelity Diversif ied International
DWS EAFE Equity Index
SSGA Russell Small Cap Index NL Series S
DCP Mid Cap Fund
Lazard Mid Cap Fund
Vanguard Mid Cap Index - Inst'l
American Funds Growth Fund R6
American Funds Invstmnt Company of America R6
DCP Large Cap Fund
Hartford Capital Appreciation HLS IA
Vanguard Institutional Index Plus
DCP Bond
PIMCO Total Return Fund - Inst
Vanguard Total Bond Market Index Inst'l Plus
FDIC - Insured Savings Account
Deferred Compensation Stable Value
JPMorganChase Certif icates of Deposit
Schwab Self -Directed
Transfers Out Transfers In
11
Net Transfer Activity
$2,968,721
$1,724,206
$3,715,905
$3,770,887
$1,374,134
($3,480,557)
($767,963)
($1,836,084)
$86,177,511
($30,574,281)
($56,324,815)
($229,923,096)
($142,365,498)
$1,096,363,018 ($272,396,883)
($486,322,566)
$211,139,420
($115,518,078)($91,895,527)
$4,105,928
$8,033,537
($906,035)
$13,244,615
Ultra Aggressive Prof ile Portfolio
Aggressive Prof ile Portfolio
Moderate Prof ile Portfolio
Conservative Prof ile Portfolio
Ultra Conservative Prof ile Portfolio
Fidelity Diversif ied International
DWS EAFE Equity Index
SSGA Russell Small Cap Index NL Series S
DCP Mid Cap Fund
Lazard Mid Cap Fund
Vanguard Mid Cap Index - Inst'l
American Funds Growth Fund R6
American Funds Invstmnt Company of America R6
DCP Large Cap Fund
Hartford Capital Appreciation HLS IA
Vanguard Institutional Index Plus
DCP Bond
PIMCO Total Return Fund - Inst
Vanguard Total Bond Market Index Inst'l Plus
FDIC - Insured Savings Account
Deferred Compensation Stable Value
JPMorganChase Certif icates of Deposit
Schwab Self -Directed
Net Transfer Out Net Transfer In
12
Asset Allocation by Asset Class
Prof ile Portfolios
International Small/Mid Cap Blend
Large-Cap Bond Stable Value
Fund Fixed Bank
Fund Self -Directed
Total Assets $420,122,142 $153,742,068 $212,851,872 $1,090,828,9 $214,817,210 $797,933,196 $306,598,602 $194,722,307
Participants 22,230 12,180 13,631 21,265 10,005 12,935 10,196 1,956
$0
$200,000,000
$400,000,000
$600,000,000
$800,000,000
$1,000,000,000
$1,200,000,000
13
Asset Allocation by Asset Class as Percent of Total
Profile Portfolios, 12%
International, 5%
Small/Mid Cap Blend, 6%
Large-Cap, 32%Bond, 6%
Stable Value, 24%
Fixed Bank, 9%
Self-Directed, 6%
Profile Portfolios International
Small/ M id Cap Blend Large-Cap Bond Stable Value Fixed Bank Self-Directed
at 9/ 30/ 11 11.1% 4.8% 5.9% 31.4% 6.5% 24.7% 10.4% 5.2%at 12/ 31/ 11 11.5% 4.7% 6.2% 32.4% 6.3% 23.8% 9.9% 5.2%at 03/ 31/ 12 11.8% 4.8% 6.5% 33.9% 6.0% 22.6% 8.9% 5.5%at 06/ 30/ 12 12.4% 4.5% 6.3% 32.3% 6.3% 23.5% 9.0% 5.7%
14
Contribution Allocation by Asset Class
Profile Portfolios International Small/Mid Cap Blend Large Cap Bond Stable Value Fixed Bank Fund Self-Directed
Total Contribution Dollars $14,035,889 $4,002,528 $5,369,974 $19,143,332 $4,176,907 $9,454,861 $5,237,974 $2,103,498
Total Participant Count 22,230 12,180 13,631 21,265 10,005 1,295 10,196 3,850
Roth Contribution Dollars $323,475.01 $79,500.07 $154,485.56 $268,199.62 $87,464.96 $125,289.38 $70,440.51 $83,085.98
Roth Participant Count 792 331 460 442 237 212 104 58
$0
$5,000,000
$10,000,000
$15,000,000
$20,000,000
$25,000,000
15
Contribution Allocation by Asset Class by Pct of Total
Prof ile Portfolios, 22%
International, 6%
Small/Mid Cap Blend, 9%
Large-Cap, 30%
Bond, 7%
Stable Value, 15%
Fixed Bank, 8%
Self -Directed, 3%
Profile Portfolios International
Small/ M id Cap Blend Large-Cap Bond Stable Value Fixed Bank Self-Directed
at 9/ 30/ 11 20.4% 7.0% 9.0% 31.7% 6.3% 14.1% 8.5% 3.0%at 12/ 31/ 11 21.4% 6.7% 8.5% 31.4% 6.2% 14.1% 8.6% 3.1%at 03/ 31/ 12 21.3% 6.5% 8.5% 30.6% 6.4% 14.9% 8.6% 3.2%at 06/ 30/ 12 22.2% 6.3% 8.5% 30.0% 6.6% 14.8% 8.2% 3.4%
16
Average Account Balance
$74,101
$78,639
$84,836$84,057
3Q11 4Q11 1Q12 2Q12
CATEGORY # Of Ppts Percent BALANCE Percent
Less Than $25,000 16,238 40.3% 161,278,254 4.8%$25,001-$50,000 6,550 16.2% 236,224,940 7.0%$50,001-$75,000 3,655 9.1% 225,602,024 6.7%
$75,001-$100,000 2,672 6.6% 232,372,835 6.9%$100,001-$125,000 2,008 5.0% 224,702,534 6.6%$125,001-$150,000 1,632 4.0% 223,916,783 6.6%$150,001-175,000 1,403 3.5% 227,471,403 6.7%
$175,001-$200,000 1,138 2.8% 212,848,026 6.3%$200,001-$300,000 2,965 7.4% 716,910,692 21.1%$300,001-$400,000 1,088 2.7% 372,760,818 11.0%$400,001-$500,000 434 1.1% 192,047,790 5.7%$500,001-$600,000 241 0.6% 130,672,789 3.9%$600,001-$700,000 119 0.3% 77,060,188 2.3%$700,001-$800,000 85 0.2% 63,253,754 1.9%$800,001-$900,000 45 0.1% 38,368,323 1.1%
$900,001-$1,000,000 32 0.1% 30,302,170 0.9%over $1,000,001 22 0.1% 25,823,035 0.8%
Total 40,327 100% $3,391,616,360 100%
17
Administrative Overview
Distributions by Dollar and Ppt
18Full details regarding distributions (including loan information) are found on the next page.
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
SEP SERVICE/ RETIREMENT
HARDSHIP PLAN TO PLAN TRANSFER
SERVICE CREDITS
MINIMUM DISTRIBUTIONS
DEATH OTHER
Participant Counts
Periodic Installments
Partial Withdrawals
Full Withdrawals
$0
$5,000,000
$10,000,000
$15,000,000
$20,000,000
$25,000,000
$30,000,000
$35,000,000
$40,000,000
SEP SERVICE/ RETIREMENT
HARDSHIP PLAN TO PLAN TRANSFER
SERVICE CREDITS
MINIMUM DISTRIBUTIONS
DEATH OTHER
Dollar Amounts
Periodic Installments
Partial Withdrawals
Full Withdrawals
Distribution Detail
19
FULL DISTRIBUTIONS Distribution Amounts Percent Participant Count Percent Average Withdrawal
TOTALS $17,321,326.10 100.0% 243 100.0% $71,281.18CEDO/QDRO 282,557.95 1.6% 10 4.1% 28,255.80 DEATH 1,307,814.49 7.6% 20 8.2% 65,390.72 DEMINIMUS 5,204.26 0.0% 3 1.2% 1,734.75 HARDSHIP 0.00 0.0% 0 0.0% n/aPLAN TO PLAN TRANSFER 0.00 0.0% 0 0.0% n/aRETIREMENT 12,539,183.19 72.4% 139 57.2% 90,209.95 SEP SERVICE 3,186,566.21 18.4% 71 29.2% 44,881.21
PARTIAL DISTRIBUTIONSTOTALS $34,203,837.49 100.0% 2,133 100.0% $16,035.55
CEDO/QDRO 148,837.96 0.4% 12 0.6% 12,403.16 DEMINIMUS 0.00 0.0% 0 0.0% n/aDEATH 357,125.98 1.0% 13 0.6% 27,471.23 HARDSHIP 959,067.85 2.8% 103 4.8% 9,311.34 LOAN 17,376,721.24 50.8% 1,485 69.6% 11,701.50 MINIMUM DISTRIBUTIONS 81,969.21 0.2% 17 0.8% 4,821.72 PLAN TO PLAN TRANSFER 14,357.60 0.0% 2 0.1% 7,178.80 RETIREMENT 12,924,463.40 37.8% 342 16.0% 37,790.83 SEP SERVICE 1,758,681.18 5.1% 60 2.8% 29,311.35 EXTERNAL TRANSFERS 3,843.35 0.0% 1 0.0% 3,843.35 SERVICE CREDITS 578,769.72 1.7% 98 4.6% 5,905.81
PERIODIC INSTALLMENTSTOTALS $5,816,725.58 100.0% 1,586 100.0% $3,667.54
CEDO/QDRO 14,325.00 0.2% 4 0.3% 3,581.25 DEATH 233,344.30 4.0% 65 4.1% 3,589.91 MINIMUM DISTRIBUTIONS 737,080.35 12.7% 292 18.4% 2,524.25 RETIREMENT 4,831,975.93 83.1% 1,225 77.2% 3,944.47 70 1/2 INSER 0.00 0.0% 0 0.0% n/a
20
Rollovers Out & Into the Plan
40,311,396
50,108,853
36,722,632
(65,211,132)
(59,992,829)
(35,487,081)
(80,000,000) (60,000,000) (40,000,000) (20,000,000) 0 20,000,000 40,000,000 60,000,000
Calendar Year 2010
Calendar Year 2011
Calendar Year 2012
Rollovers Out Rollovers In
Rollovers to IRA Summary by Top Ten Providers by Dollars
21The top 10 providers represent 64% of total assets withdrawn and rolled to an IRA in 2Q 2012.
$-
$500,000.00
$1,000,000.00
$1,500,000.00
$2,000,000.00
$2,500,000.00
$0.00
$5,000,000.00
$10,000,000.00
$15,000,000.00
$20,000,000.00
$25,000,000.00
TOP TEN ALL PROVIDERS
Loan Overview
22
10,832
11,839 11,70911,169 11,171 11,283
5,116 4,980 5,264 5,276 5,394 5,372
690 751 732 719 709 752
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
One Outstanding Loan Two Outstanding Loans Defaulted Loans
Loan Balance Details for Active LoansTotal Balance of Outstanding Loans as of June 30, 2012: $137,411,587.79
Average Balance of Outstanding Loans as of June 30, 2012: $8,250.47Total Balance of Defaulted Loans as of June 30, 2012: $3,910,548.21
Historical data found on page 24.
Loan Highlights by Year
23
Average New Loan Initiations 2010: 4622011: 4752012: 460
Average Outstanding Loans 2010: 12,9312011: 14,7672012: 16,568
Historical data found on page 24.
0
100
200
300
400
500
600
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
38
0
37
6
49
6
45
0 49
0
51
4
45
9
54
8
48
8
42
8
46
8
45
1
38
7
41
5
50
1 43
8 51
0
50
8
48
4
55
7
45
9
46
5
48
4
48
7
39
5 38
6
49
5 501
49
6
48
8
Loan Initiations 2010 2011 2012
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
11
,72
4
11
,90
1
12
,12
0
12
,29
8
12
,54
0
12
,78
6
12
,99
6
13
,30
1
13
,52
2
13
,74
2
14
,00
4
14
,23
7
13
,80
3
14
,00
1
14
,15
0
14
,19
7
14
,07
5
14
,53
3
14
,90
3
15
,21
2
15
,34
5
15
,54
0
15
,59
6
15
,84
5
15
,94
8
16
,81
9
16
,97
3
16
,44
5
16
,56
5
16
,65
5
Outstanding Loans
Loan Details
24
Year JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL YTD2008 184 176 213 319 593 404 405 406 439 440 290 315 4,1842009 312 294 311 336 369 449 427 487 474 476 460 412 4,8072010 380 376 496 450 490 514 459 548 488 428 468 451 5,5482011 387 415 501 438 510 508 484 557 459 465 484 487 5,6952012 395 386 495 501 496 488 2,761
Year JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC2008 5,851 5,913 6,015 6,117 6,264 6,382 6,521 6,673 6,838 7,043 7,170 7,2842009 7,388 7,480 7,622 7,719 7,810 7,945 8,035 8,157 8,317 8,495 8,640 8,7662010 8,801 8,901 9,011 9,097 9,253 9,383 9,480 9,626 9,730 9,852 10,007 10,1312011 9,783 9,885 9,957 9,871 9,697 10,027 10,197 10,298 10,372 10,291 10,236 10,4072012 10,832 11,839 11,709 11,169 11,171 11,283
Year JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC2008 34 41 66 164 507 698 862 1,018 1,204 1,362 1,456 1,5712009 1,674 1,776 1,867 2,018 2,086 2,211 2,335 2,458 2,562 2,693 2,839 2,9532010 2,923 3,000 3,109 3,201 3,287 3,403 3,516 3,675 3,792 3,890 3,997 4,1062011 4,020 4,116 4,193 4,326 4,378 4,506 4,706 4,914 4,973 5,249 5,360 5,4382012 5,116 4,980 5,264 5,276 5,394 5,372
Year JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC2008 5,885 5,954 6,081 6,281 6,771 7,080 7,383 7,691 8,042 8,405 8,626 8,8552009 9,062 9,256 9,489 9,737 9,896 10,156 10,370 10,615 10,879 11,188 11,479 11,7192010 11,724 11,901 12,120 12,298 12,540 12,786 12,996 13,301 13,522 13,742 14,004 14,2372011 13,803 14,001 14,150 14,197 14,075 14,533 14,903 15,212 15,345 15,540 15,596 15,8452012 15,948 16,819 16,973 16,445 16,565 16,655
Year JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC2008 219 212 231 225 220 251 245 241 264 262 262 3062009 303 292 321 318 311 367 362 354 381 377 371 4502010 428 419 497 476 468 527 544 537 637 619 608 5972011 596 586 639 620 615 639 630 618 664 664 744 7312012 690 751 732 719 709 752
LOANS INITIATED
PARTICIPANTS WITH ONE OUTSTANDING LOAN
PARTICIPANTS WITH MORE THAN ONE OUTSTANDING LOAN
TOTAL OUTSTANDING LOANS
LOANS IN DEFAULTED STATUS
25
Hardships
Approved, 82
Denied , 4
Pending Documentation, 5
Hardships Processed During Quarter
No Qualifying Event, 3
Denial Reasons
Prevention of Eviction, 31
Prevention of Foreclosure, 31
Loss of Income/ Illness, 12
Loss of Income/ Injury, 1
Uninsured Medical Expenses, 6
Distribution Reasons
26
Keytalk® Statistics
Total Logins Keytalk: 10,495
259
54
172
4
130
7
1,64
8
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
Internet Statistics
27
Total Logins Internet: 175,216Average Logins Internet Monthly: 58,405Average Distinct Users Monthly: 10,184
49,8
52
1,40
9
14,1
25
1,51
7
2,31
7
3,61
3
30,5
52
0
10,000
20,000
30,000
40,000
50,000
60,000
Online Statement Delivery Statistics
28
Quarter Ending Online Statements Total Statements Percentage Utilization12/31/2011 2,369 40,348 5.87%3/31/2012 2,348 40,566 5.79%6/30/2012 2,918 40,582 7.19%
29
Local Office Activity
• 2nd Quarter
• Talked or met with over 4,900 participants
• Popular topics: Accrued Leave, DROP Roll-in’s, Loans, Distribution Requests and concerns regarding the Investment Menu Changes.
Participant contact is total number of employees and participants that we have talked with either in person or over the phone through group meetings and individual counseling sessions.
Total Participant Contact
30
1,4241,773
2,140 2,038
1,399 1,467
Monthly
-
1,000
2,000
3,000
4,000
5,000
Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
Total ParticipantContact
Number of Meetings/Facility Visits
• Topics
• Investment Menu Change Meetings Citywide, continued Table Service at DWP, Harbor Department, and Personnel Building, NEO’s at Police.
• Retirement Seminars at both LACERS and DWP with expanded visits to LACERS Retirement Presentations.
This number includes table service, group
meetings and educational seminars.
31
7
20 20 22
9 12
Monthly
-
5
10
15
20
25
30
35
40
Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
Group Meetings/Facility Visits
Type of Meetings-Year-To-Date
32
6
10
6
9
16
20
23
DROP Educational Seminar Mid Career New Employee Orientation
Plan Update Retirement Table Service
Group Meetings by Department-YTD
33
Department Meetings Attendees Individual Sessions EnrollmentsConvention Center 1 48 14DWP 33 1,010 392 52Fire 1 9 6General Services 2 19 12 1Harbor 3 89 70 12LACERS 14 625 94LAPPL 1 220 54LAWA 4 94 28 5Personnel 15 290 179 14Police 9 293 118 85PW-Sanitation 6 84 54 9PW-Street Maintenance 1 12 4Grand Total 90 2,793 1,025 178
Number of Attendees at Group Meetings
• Investment Menu Change
• 325 participant’s attended at various City locations along with DWP.
• PW-Sanitation
• Table Service at HQ and Hyperion Treatment Center.
• DWP JFB
• Continued New Employee Orientations.
34
217
483
702 779
282 330
Monthly
-
200
400
600
800
1,000
1,200
1,400
Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
Group Attendees
Individual Counseling Sessions
Counseling Session Topics
• Investment Menu Changes
• Purchase Service Credit
• How to Enroll in Self Directed Brokerage Account
• Loans
• Accrued Leave
Individual counseling sessions include counseling conducted at City Hall, and any other location, such as at table service.
35
310
434
514468
328321
Monthly
-
100
200
300
400
500
600
700
Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
Total Individual Sessions
Local Office Phone Calls
Local Office Calls
• Continued reduced volumes to Glendale Office due to enhanced voice response system
• Local office averaging just under 500 calls a month
City Hall Service Center
• Steady volume just over 325 calls a month
• Concerns with Investment Menu Changes
• Distribution paperwork
• Market concerns
36
897 856
924
791 789 816
Monthly
-
500
1,000
1,500
2,000
2,500
3,000
3,500
Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
Local Phone Calls
37
Appendix
38
Asset Distribution
Asset Class/Fund Nameat 9/30/11 at 12/31/11 at 03/31/12 at 06/30/12
Amount PCT Accounts Amount PCT Accounts Amount PCT Accounts Amount PCT Accounts
Profile Portfolios
Ultra Aggressive Profile Portfolio $25,316,598 0.8% 2,088 $27,523,059 0.9% 2,397 $33,463,750 1.0% 2,474 $36,536,769 1.08% 2,828
Aggresive Profile Portfolio $111,164,320 3.7% 7,747 $122,026,142 3.8% 8,020 $135,727,854 4.0% 8,044 $137,245,367 4.05% 8,332
Moderate Profile Portfolio $130,440,389 4.4% 7,003 $140,191,229 4.4% 7,143 $154,834,610 4.5% 7,139 $158,237,233 4.67% 7,345
Conservative Profile Portfolio $45,893,693 1.5% 2,214 $51,087,721 1.6% 2,351 $53,430,323 1.6% 2,406 $57,774,245 1.70% 2,645
Ultra Conservative Profile Portfolio $18,873,965 0.6% 722 $24,217,648 0.8% 782 $27,803,212 0.8% 865 $30,328,527 0.89% 1,080
Profile Portfolios $331,688,965 11.1% 19,774 $365,045,798 11.5% 20,693 $405,259,750 11.8% 20,928 $420,122,142 12.4% 22,230
International
DWS EAFE Equity Index Fund $27,774,537 0.9% 3,230 $28,787,248 0.9% 3,216 $31,576,992 0.9% 3,199 $29,176,357 0.9% 3,114
Fidelity Diversified International Fund $116,199,921 3.9% 9,749 $120,755,663 3.8% 9,617 $134,345,472 3.9% 9,434 $124,565,711 3.7% 9,066
International $143,974,458 4.8% 12,979 $149,542,911 4.7% 12,833 $165,922,465 4.8% 12,633 $153,742,068 4.5% 12,180
Small/Mid Cap Blend
SSGA Russell Small Cap Index NL Series S $104,927,833 3.5% 9,038 $120,342,862 3.8% 9,278 $133,855,775 3.9% 9,182 $128,733,048 3.8% 8,982
Lazard Mid Cap Fund $26,648,468 0.9% 2,397 $29,143,847 0.9% 2,595 $31,018,684 0.9% 2,539 $0 0.0% 0
Vanguard Mid Cap Index - Inst'l $43,618,682 1.5% 1,864 $49,719,359 1.6% 2,600 $57,240,940 1.7% 2,686 $0 0.0% 0
DCP Mid Cap Fund $84,118,824 2.5% 4,649
Small/Mid Cap Blend $175,194,983 5.9% 13,299 $199,206,068 6.3% 14,473 $222,115,400 6.5% 14,407 $212,851,872 6.3% 13,631
Large-Cap
American Funds Growth Fund of America R6 $195,883,991 6.6% 9,469 $210,675,938 6.6% 9,314 $235,300,502 6.9% 9,148 $0 0.0% 0
American Funds Investment Company of America R6 $122,603,138 4.1% 6,052 $134,861,236 4.2% 6,001 $145,201,383 4.2% 5,913 $0 0.0% 0
Hartford Capital Appreciation HLS IA $226,765,757 7.6% 11,407 $243,871,011 7.7% 11,320 $279,246,005 8.2% 11,060 $0 0.0% 0
Vanguard Institutional Index Fund Plus $393,603,981 13.2% 14,698 $438,711,880 13.8% 14,579 $495,662,318 14.5% 14,444 $0 0.0% 0
DCP Large Cap Fund $1,090,828,964 32.2% 21,265
Large-Cap $938,856,868 31.4% 57,748 $1,028,120,065 32.4% 41,214 $1,155,410,207 33.8% 40,565 $1,090,828,964 32.2% 21,265
Bond
Vanguard Total Bond Index Inst'l Plus $83,070,325 2.2% 6,340 $89,197,239 2.3% 6,376 $90,616,090 2.8% 6,508 $0 0.0% 0
PIMCO Total Return - Inst $110,725,843 3.7% 5,705 $109,362,267 3.4% 5,813 $114,007,777 3.3% 5,785 $0 0.0% 0
DCP Bond Fund $214,817,210 6.3% 10,005
Bond $193,796,169 6.5% 18,234 $198,559,506 6.3% 12,189 $204,623,867 6.0% 12,293 $214,817,210 6.3% 10,005
Stable Value Fund
Deferred Compensation Stable Value Fund $737,402,286 24.7% 12,381 $754,153,708 23.8% 12,477 $774,298,067 22.6% 12,650 $797,933,196 23.5% 12,935
Stable Value Fund $737,402,286 24.7% 12,381 $754,153,708 23.8% 12,477 $774,298,067 22.6% 12,650 $797,933,196 23.5% 12,935
Fixed Bank Fund
Washington Mutual CD's $12,044,393 0.4% 532 $12,059,236 0.4% 443 $10,434,281 0.3% 379 $9,571,143 0.3% 306
FDIC Insured Savings Option $299,399,418 10.0% 10,181 $302,388,361 9.5% 9,985 $294,977,858 8.6% 10,112 $297,027,459 8.8% 9,890
Fixed Bank Fund $311,443,811 10.4% 10,713 $314,447,598 9.9% 10,428 $305,412,138 8.9% 10,491 $306,598,602 9.0% 10,196
Self-Directed
Schwab Self-Directed $155,285,396 5.2% 1,624 $165,198,458 5.2% 1,721 $189,957,381 5.5% 1,769 $194,722,307 5.7% 1,956
Self-Directed $155,285,396 5.2% 1,624 165198457.8 5.2% 1,721 $189,957,381 5.5% 1,769 $194,722,307 5.7% 1,956
Grand Total $2,987,642,934 100.0% 146,752 $3,174,274,110 100.0% 126,028 $3,422,999,275 100.0% 125,736 $3,391,616,359 100.0% 104,398
39
Net Transfer Detail
Fund Name ContributionsAdditional
Deposit Transfers
In DistributionsTransfers
OutEnding
Balance Net Transfers
Ultra Aggressive Profile Portfolio $2,031,235 $9,396 $10,559,723 ($566,732) ($7,591,003) $4,442,620 $2,968,721Aggressive Profile Portfolio $6,064,889 $51,406 $11,115,962 ($2,350,976) ($9,391,756) $5,489,526 $1,724,206Moderate Profile Portfolio $4,231,180 $269,884 $10,435,035 ($1,959,492) ($6,719,130) $6,257,478 $3,715,905Conservative Profile Portfolio $1,443,025 $207,947 $7,744,861 ($872,585) ($3,973,974) $4,549,274 $3,770,887Ultra Conservative Profile Portfolio $589,036 $981,956 $6,557,718 ($624,993) ($5,183,584) $2,320,133 $1,374,134Fidelity Diversified International $3,196,072 $3,240 $2,151,179 ($1,593,021) ($5,631,736) ($1,874,267) ($3,480,557)DWS EAFE Equity Index $885,956 $398 $650,844 ($276,564) ($1,418,807) ($158,173) ($767,963)SSGA Russell Small Cap Index NL Series S $3,083,645 $1,507 $16,131,020 ($1,593,069) ($17,967,104) ($344,001) ($1,836,084)DCP Mid Cap Fund $1,763,066 $4,532 $93,028,820 ($733,774) ($6,851,309) $87,211,334 $86,177,511Lazard Mid Cap Fund $236,505 $0 $1,083,373 ($80,029) ($31,657,654) ($30,417,804) ($30,574,281)Vanguard Mid Cap Index - Inst'l $441,244 $712 $1,908,695 ($149,681) ($58,233,511) ($56,032,540) ($56,324,815)American Funds Growth Fund R6 $1,043,669 $712 $1,044,149 ($1,657,358) ($230,967,245) ($230,536,073) ($229,923,096)American Funds Invstmnt Company of America R6 $562,688 $0 $220,237 ($737,344) ($142,585,736) ($142,540,155) ($142,365,498)DCP Large Cap Fund $13,957,515 $127,752 $1,144,874,201 ($11,030,676) ($48,511,183) $1,099,417,608 $1,096,363,018Hartford Capital Appreciation HLS IA $1,454,502 $0 $13,671,585 ($715,868) ($286,068,467) ($271,658,248) ($272,396,883)Vanguard Institutional Index Plus $2,393,159 $75 $2,693,810 ($1,675,352) ($489,016,376) ($485,604,684) ($486,322,566)DCP Bond $3,032,187 $16,559 $224,797,906 ($2,269,388) ($13,658,486) $211,918,778 $211,139,420PIMCO Total Return Fund - Inst $616,378 $4,015 $1,988,391 ($369,368) ($117,506,469) ($115,267,054) ($115,518,078)Vanguard Total Bond Market Index Inst'l Plus $615,807 $122,562 $1,374,336 ($362,304) ($93,269,863) ($91,519,463) ($91,895,527)FDIC - Insured Savings Account $5,308,415 $756,915 $55,674,578 ($8,352,390) ($51,568,650) $1,818,868 $4,105,928Deferred Compensation Stable Value $9,580,150 $19,850,504 $38,969,169 ($19,320,899) ($30,935,632) $18,143,292 $8,033,537JPMorganChase Certificates of Deposit $0 $0 $0 ($50,026) ($906,035) ($956,061) ($906,035)
40
Net Cash Flow Detail
Fund ContributionsAdditional
Deposit Transfers
In DistributionsTransfers
Out Net Cash Flow
Ultra Aggressive Profile Portfolio $2,031,235 $9,396 $10,559,723 ($566,732) ($7,591,003) $4,442,620Aggressive Profile Portfolio $6,064,889 $51,406 $11,115,962 ($2,350,976) ($9,391,756) $5,489,526Moderate Profile Portfolio $4,231,180 $269,884 $10,435,035 ($1,959,492) ($6,719,130) $6,257,478Conservative Profile Portfolio $1,443,025 $207,947 $7,744,861 ($872,585) ($3,973,974) $4,549,274Ultra Conservative Profile Portfolio $589,036 $981,956 $6,557,718 ($624,993) ($5,183,584) $2,320,133Fidelity Diversified International $3,196,072 $3,240 $2,151,179 ($1,593,021) ($5,631,736) ($1,874,267)DWS EAFE Equity Index $885,956 $398 $650,844 ($276,564) ($1,418,807) ($158,173)SSGA Russell Small Cap Index NL Series S $3,083,645 $1,507 $16,131,020 ($1,593,069) ($17,967,104) ($344,001)DCP Mid Cap Fund $1,763,066 $4,532 $93,028,820 ($733,774) ($6,851,309) $87,211,334Lazard Mid Cap Fund $236,505 $0 $1,083,373 ($80,029) ($31,657,654) ($30,417,804)Vanguard Mid Cap Index - Inst'l $441,244 $712 $1,908,695 ($149,681) ($58,233,511) ($56,032,540)American Funds Growth Fund R6 $1,043,669 $712 $1,044,149 ($1,657,358) ($230,967,245) ($230,536,073)American Funds Invstmnt Company of America R6 $562,688 $0 $220,237 ($737,344) ($142,585,736) ($142,540,155)DCP Large Cap Fund $13,957,515 $127,752 $1,144,874,201 ($11,030,676) ($48,511,183) $1,099,417,608Hartford Capital Appreciation HLS IA $1,454,502 $0 $13,671,585 ($715,868) ($286,068,467) ($271,658,248)Vanguard Institutional Index Plus $2,393,159 $75 $2,693,810 ($1,675,352) ($489,016,376) ($485,604,684)DCP Bond Fund $3,032,187 $16,559 $224,797,906 ($2,269,388) ($13,658,486) $211,918,778PIMCO Total Return Fund - Inst $616,378 $4,015 $1,988,391 ($369,368) ($117,506,469) ($115,267,054)Vanguard Total Bond Market Index Inst'l Plus $615,807 $122,562 $1,374,336 ($362,304) ($93,269,863) ($91,519,463)FDIC - Insured Savings Account $5,308,415 $756,915 $55,674,578 ($8,352,390) ($51,568,650) $1,818,868Deferred Compensation Stable Value $9,580,150 $19,850,504 $38,969,169 ($19,320,899) ($30,935,632) $18,143,292JPMorganChase Certificates of Deposit $0 $0 $0 ($50,026) ($906,035) ($956,061)
The End
DirectorLisa Tilley
CastGary RobisonUsha Archer
ProducerMonise Lane
The End
DirectorLisa Tilley
CastGary RobisonUsha Archer
ProducerMonise Lane