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Transcript of 1 Q4. 2 DEMOGRAPHIC SNAPSHOT – Q1 LEARNING & DEVELOPMENT ACTUAL RESULTS Learning Center – %...
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Q4
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DEMOGRAPHIC SNAPSHOT – Q1LEARNING & DEVELOPMENT ACTUAL RESULTS
Learning Center – % Eligible Employees Completing Program Year to Date All Company
August September October November January February March April May June July
All Programs 59.58% 72.93% 69.81% 38.56% 42.37% 48.57% 55.67% 66.43% 70.83% 73.45% 76.13%Sales Development 62.73% 75.18% 71.82% 69.80% 72.89% 70.14% 72.12% 76.97% 79.13% 79.73% 81.86%LP & Safety 56.42% 70.68% 67.80% 64.72% 67.55% 64.40% 65.70% 70.15% 72.20% 73.85% 75.55%POS 7.86% 12.33% 29.03% 42.22% 59.86% 66.82% 71.16% 75.11%Visual Standards 5.21% 10.08% 25.79% 39.06% 56.61% 63.57% 67.86% 70.86%
Learning Center Online Assessment Completion - 7/10/07
72.93%69.81%
38.56%
48.57%55.67%
66.43%70.83% 73.45%
70.14% 72.12%76.97%
64.40% 65.70%70.15%
59.86%
5.21%
25.79%
76.13%
42.37%
79.13%75.18%
81.86%79.73%
69.80% 72.89%71.82%
70.68%
75.55%73.85%
64.72% 67.55%67.80%
72.20%
12.33%
7.86%
75.11%71.16%
29.03%
42.22%
66.82%
10.08%
70.86%67.86%
39.06%
56.61%63.57%
0.00%
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All Programs
Sales Development
LP & Safety
POS
Visual Standards
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DEMOGRAPHIC SNAPSHOT – Q1LEARNING & DEVELOPMENT ROI Q4
Learning Center – Impact of Sales Development Program on Actual Sales Apr- Jun ‘07
Average Sales Q4 Trained: $21,266
Average Sales Q4 Not Trained: $11,167
Q 4 All New Employees Total Sales = $30,100,354
Total SalesNon-Trained $5,516,529
Total SalesTrained
$24,583,825
Trained
Non-Trained
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DEMOGRAPHIC SNAPSHOT – Q1L & D CONTROLLED SAMPLE ROI Q4
Value Represents
$21.9K Q4 Average Sales/bebe retail Trained Employee
$11.3K Q4 Average Sales/bebe retail Non-Trained Employee
48.5% Difference Expressed as Percentage
$19.6M Total Sales Q4 bebe Trained Employees
$9.5M Q4 Sales Lift with Training
Notes: Sample included bebe retail store employees only who were new to the company in Q4 FY’07. Sample size was 1,436 employees (951 completing training, 485 not completing training).
Successful completion of the Sales Development module of the Learning Center training positively impacts sales. Expressed as an equation:
(21,949 – 11,303) ÷ 21,949 = 48.5% 19,644,434 × 48.5% = $9,527,526
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DEMOGRAPHIC SNAPSHOT – Q1LEARNING & DEVELOPMENT LEADERS - STORELINE
Learning Center Training – Leading Regions & Districts To Date
RegionYTD
CompletionAvg. Score
Midwest - Allaman 83.62% 88.64%NoCal - Veit 79.57% 87.09%Southeast - Yannotti 79.38% 88.12%
Top 3 Regions - Compliance
83.62%
79.57% 79.38%
88.64
84.0988.12
74.00%
76.00%
78.00%
80.00%
82.00%
84.00%
86.00%
88.00%
90.00%
Midwest - Allaman NoCal - Veit Southeast - Yannotti
Region / Regional Director
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YTD Completion Avg. Score
DistrictYTD
CompletionAvg. Score
Minnesota/Chicago - Lopez 95.00% 88.04%Houston -Mora 92.94% 87.78%Philly/South NJ - Malle 89.72% 89.36%Las Vegas - Query 88.95% 86.45%SoCal SPORT - Castillo 88.07% 87.40%
Top 5 Districts - Compliance
95.00%
92.94%
89.72%88.95%
88.07%87.40
86.45
89.36
87.7888.04
82.00%
84.00%
86.00%
88.00%
90.00%
92.00%
94.00%
96.00%
Minnesota/Chicago -Lopez
Houston -Mora Philly/South NJ - Malle Las Vegas - Query SoCal SPORT - Castillo
District / District Manager
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sYTD Completion Avg. Score
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DEMOGRAPHIC SNAPSHOT – Q1LEARNING & DEVELOPMENT QUANTITATIVE RESULTS
Learning Center Training – Employees Successfully Completing Program, by Region
Region All Programs Sales Dev LP & Safety POS Visual Standards
West 79.06% 84.29% 79.45% 77.23% 73.31%NoCal 79.57% 82.90% 77.52% 80.09% 77.36%Midwest 83.62% 87.53% 82.47% 83.97% 79.69%Northeast 72.32% 77.21% 71.55% 69.89% 70.23%Southeast 79.38% 87.71% 79.11% 78.00% 71.39%MidAtlantic 62.81% 70.84% 62.11% 62.11% 55.67%
0.00%
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West NoCal Midwest Northeast Southeast MidAtlantic
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LP & Safety
POS
Visual Standards
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DEMOGRAPHIC SNAPSHOT – Q1
Learning Center Training – Online Assessment Average Scores, by Region
LEARNING & DEVELOPMENT QUALITATIVE RESULTS
RegionAvg. All
ProgramsSales Dev LP & Safety POS Visual
Standards
West 88.16 89.83 90.61 86.07 86.14NoCal 87.09 88.83 90.00 84.82 84.70Midwest 88.64 90.56 90.92 86.67 86.39Northeast 87.46 88.94 89.91 85.63 85.37Southeast 88.12 89.02 90.40 86.00 87.06MidAtlantic 87.31 87.78 90.45 84.93 86.08
81.00
82.00
83.00
84.00
85.00
86.00
87.00
88.00
89.00
90.00
91.00
92.00
West NoCal Midwest Northeast Southeast MidAtlantic
On
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Avg. All Programs
Sales Dev
LP & Safety
POS
Visual Standards
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All Programs – Number of Employees Trained Q1 Q2 Q3 Q4 Actual YTD
LC Sales Development 2,641 455 921 1,223 5,240
LC Loss Prevention & Safety 2,483 449 914 1,198 5,044
Workplace Harassment & EEO 20 3 23
Retail Multiunit Management 48 48
Recruiting World Class Talent (at SMC & Relaunch) 112 275 387
Store Manager Training – SMC Pilot 112 112
LC Point of Service (Launched 10/23) 434 1,957 1,117 3,508
LC Visual Standards (Launched 10/23 bebe Retail Only) 282 1,490 794 2,566
Exec Leadership Development (“Leading at the Speed of Trust”) 1 1
Managing at the Distribution Center 11 11
LC Programs / International Licensees (Country Managers) 5 5
DM Onboarding & Training Coordinated Plan 1 3 4
Total Training Delivered 5,416 1,899 5,299 4,335 16,949
DEMOGRAPHIC SNAPSHOT – Q1LEARNING & DEVELOPMENT RECAP
L&D Programs Coming up in Q1 FY ‘08:
Annual Store Manager’s Conference 8/27 – 8/30 (KRONOS Scheduler; KMS Onboarding)
Store Manager Training Launch @ Top Stores (SMs, COs, SLs)