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PROJECT PLANNING AND PROJECT PLANNING AND FINANCINGAND ICT EQUIPMENT FINANCINGAND ICT EQUIPMENT AND INFRASTRUCTURE AND INFRASTRUCTURE UPGRADEUPGRADE

ZAMBIA REVENUE AUTHORITY

Content

1.1. BACKGROUND & The Modernization AgendaBACKGROUND & The Modernization Agenda

2.2. Why ASYCUDAWORLD?Why ASYCUDAWORLD?

3.3. PlanningPlanning

4.4. FinancingFinancing

5.5. ICT Equipment and Infrastructure UpgradeICT Equipment and Infrastructure Upgrade

6.6. OpportunitiesOpportunities

7.7. ChallengesChallenges

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REVENUE ADMINISTRATION MODERNISATION STRUCTURE

PROJECT MANAGER

PROJECT MANAGER

PROJECT MANAGER

DIRECTOR RESEARCH & PLANNING

PROJECT MANAGER

STEERING COMMITTEEPROJECT

MANAGEMENT OFFICE

COMMISSIONER CUSTOMS SERVICES

COMMISSIONER DOMESTIC TAXES

BOARD SECRETARY/

COMMISSIONER CORPORATE

AFFAIIRS

Asycuda World Project

Modernisation of Trade Logistics

Port Automation

Scanner Installation

Centralised Processing

Centre

Real Time Acquittal System

GIZ SME Taxation Enhancement

TaxOline Project

Mining NTA

Infrastructure Development

Electronic Records Mngt

System

Title Deeds

Business Continuity

Plan

•Chairperson - Commissioner General•Commissioner Customs•Commissioner DOMT•Commissioner Finance & IT•Commissioner Corporate & BS•Director RPD•Director IA•Secretariat - Director Projects •Ex officio Member (Donor Representative˟˟

Commissioner GeneralPROGRAMME SPONSOR

PROJECT OWNERS

Support Corporate Vision and Corporate Strategy

PROJECT AND CHANGE MANAGEMENT SUPPORT

MEMBERSHIP

PROJECT MANAGERVACANT

DIRECTOR IT

SharePoint Project

VSAT Project

PROJECT MANAGER

Mineral Export Monitoring

Project

MODERNIZATION AGENDA

• DEPARTMENT OF CUSTOMS MERGES WITH DEPARTMENT OF CUSTOMS MERGES WITH DEPARTMENT OF DIRECT TAXES TOBECOME THE DEPARTMENT OF DIRECT TAXES TOBECOME THE ZAMBIA REVENUE AUTHORITY IN 1994ZAMBIA REVENUE AUTHORITY IN 1994

• GREAT POLITICAL WILL TO REFORM CONTINUED ALL GREAT POLITICAL WILL TO REFORM CONTINUED ALL THE WAY TO THE MID 2000sTHE WAY TO THE MID 2000s

• IN 1998 CUSTOMS (ZAMBIA) AUTOMATES AND ADOPTS IN 1998 CUSTOMS (ZAMBIA) AUTOMATES AND ADOPTS ASYCUDA 2.7ASYCUDA 2.7

• IN 2002 UPGRADED FROM 2..7 TO ASYCUDA++ VERSION IN 2002 UPGRADED FROM 2..7 TO ASYCUDA++ VERSION B = 17 SITESB = 17 SITES

• IN 2007 UPGRADED FURTHER TO VERSION E (++) – 21 IN 2007 UPGRADED FURTHER TO VERSION E (++) – 21 SITESSITES

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MODERNIZATION AGENDA CONT…D

• TRADE LOGISTICS – COST OF DOING TRADE LOGISTICS – COST OF DOING BIZ. COLLABORATION WITH PSDRP & BIZ. COLLABORATION WITH PSDRP & TABCTABC

• CUSTOMS AS A BARRIER TO TF DUE TO CUSTOMS AS A BARRIER TO TF DUE TO INEFFICIENT PROCESSES AND INEFFICIENT PROCESSES AND INEFFECTIVE PROCEDURESINEFFECTIVE PROCEDURES

• GLOBALIZATION EFFECTS – DEMAND GLOBALIZATION EFFECTS – DEMAND FOR FASTER SERVICEFOR FASTER SERVICE

• BPR FOR OGAs DONE BY PSDRP/IFC FOR BPR FOR OGAs DONE BY PSDRP/IFC FOR ZRA BY UNCTAD CONSULTANTZRA BY UNCTAD CONSULTANT

Tax SymposiumTax Symposium 5

WHY ASYCUDAWORLD

ROBUSTNESS WEB ENABLED TECHNOLOGICALLY ADVANCED CUSTOMS SYSTEM STABILITY AND FLEXIBILITY AND COST

EFFECTIVENESS SOURCE CODE AVAILABILITY FOR CONTINUED

DEVELOPMENT TO MEET LOCAL REQUIREMENTS• INTEROPERABILITY WITH OTHER SYSTEMSINTEROPERABILITY WITH OTHER SYSTEMS• OPPORTUNITIES FOR SW AND GLOBALLY OPPORTUNITIES FOR SW AND GLOBALLY

NETWORKED CUSTOMSNETWORKED CUSTOMS

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PLANNING

• FIRST DRAFT OF USER REQUIREMENTS FIRST DRAFT OF USER REQUIREMENTS DONE IN 2010DONE IN 2010

• 2011 SEARCH FOR A WEB BASED SYSTEM 2011 SEARCH FOR A WEB BASED SYSTEM COMMENCEDCOMMENCED

• AW PROJECT STEERING COMMITTEE AW PROJECT STEERING COMMITTEE INAUGURATEDINAUGURATED

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PLANNING CONT…D• PRINCE II PROJECT METHODOLOGY PRINCE II PROJECT METHODOLOGY

ADOPTEDADOPTED• PROJECT DOCUMENTATION PREPARED PROJECT DOCUMENTATION PREPARED

AS PER METHODOLOGY AS PER METHODOLOGY • AFTER PROTRACTED ANALYSIS OF AFTER PROTRACTED ANALYSIS OF

CUSTOMS SYSTEMS, ASYCUDAWORLD IS CUSTOMS SYSTEMS, ASYCUDAWORLD IS SELECTED IN MID 2012SELECTED IN MID 2012

• MEMORANDUM/CONTRACT SIGNED MEMORANDUM/CONTRACT SIGNED WITH UNCTAD IN DECEMBER 2012WITH UNCTAD IN DECEMBER 2012

Tax SymposiumTax Symposium 8

PLANNING CONT…D

• STAKEHOLDER IDENTIFICATION AND STAKEHOLDER IDENTIFICATION AND ENGAGEMENTENGAGEMENT

• STAKEHOLDER User Requirements STAKEHOLDER User Requirements Enquiry/ValidationsEnquiry/Validations

• AW PROJECT IMPLEMENTATION TO BE AW PROJECT IMPLEMENTATION TO BE DONE IN FIVE PHASES i.e. DONE IN FIVE PHASES i.e. Pilot + CPC Pilot + CPC pilotpilot, National Roll-out, Integration with , National Roll-out, Integration with other ZRA systems, OGAs interface and other ZRA systems, OGAs interface and connection + SW and Global Network connection + SW and Global Network (Customs2Customs)(Customs2Customs)

Tax SymposiumTax Symposium 9

FINANCING

• MODERNIZATION FUNDS FROM GRZMODERNIZATION FUNDS FROM GRZ• DONOR SUPPORT THROUGH Public DONOR SUPPORT THROUGH Public

Expenditure Management Financial Expenditure Management Financial Administration (PEMFA)Administration (PEMFA)

• TECHNICAL SUPPORT FROM IFC TLMTECHNICAL SUPPORT FROM IFC TLM• TECHNICAL SUPPORT FROM UNCTADTECHNICAL SUPPORT FROM UNCTAD• TECHNICAL SUPPORT FROM US TECHNICAL SUPPORT FROM US

TREASURY AND GIZTREASURY AND GIZ• ASYCUDA Processing feesASYCUDA Processing fees

Tax SymposiumTax Symposium 10

ICT Equipment & Infrastructure Upgrade

• VSAT upgradeVSAT upgrade• Fiber Optic connection Fiber Optic connection

(ZAMTEL&ZESCO)(ZAMTEL&ZESCO)• ServersServers• ComputersComputers• Licences (application,security Licences (application,security

network and middleware)network and middleware)

Tax SymposiumTax Symposium 11

Opportunities

Political Will to Modernize More collaborative opportunities available Goodwill will from Cooperating Partners Upgraded ICT network infrastructure through VSAT & Optic

Fiber. Willingness by most stakeholders to modernize

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Challenges

Competing needs for the Resources; Too many changes taking place due to many projects going

on, sometimes cancelling some benefits of other modernization activities (in terms of resources, procedure & process complicity)

Resistance to Change and too many risks, Ineffective Change Management strategy ICT infrastructure country-wide still inadequate Inadequate capacity to implement certain project activities

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Thank YouThank YouAny ???????Any ???????

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