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Transcript of 1 October 28, 2009. 2 Presenters Nick Fishman – Chief Marketing Officer, EVP Jonah Green –...
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October 28, 2009
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Presenters
Nick Fishman – Chief Marketing Officer, EVPJonah Green – Account Executive
Headquarters:4853 Galaxy Parkway, Building KCleveland, Ohio 44128800-235-3954
Satellite Office: Chicago, Illinois
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EmployeeScreenIQ History• Founded in 1999 as Background Information Services, Inc.• Founded by Jason Morris, Nick Fishman and Les Fishman• Founding Member of the National Associate of Professional
Background Screeners (NAPBS)• Changed name to EmployeeScreenIQ in 2007• Weatherhead 100 Company 2005, 2006, 2007,2008 and 2009.
Northeast Ohio’s fasting growing companies
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EmployeeScreenIQ Vitals
• Over 2,800 Clients – Global/Nationwide coverage– Diversified industries– Single/Multiple locations throughout the US
• Scope of Work: Employment screening only• Network of over 3,500 court researchers
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• Address History Search (SSN Trace)
• County-Level Criminal History
• National Criminal Database Search
• Motor Vehicle Record• Federal Criminal History• Employment Verification• Education Verification• Reference Interviews
• Sex Offender Registry Search• Credit Reports• Substance Abuse Screening• I-9 Form Automation• Homeland Security Search• OIG/GSA• International Criminal History
and Verifications• Fingerprinting
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Why EmployeeScreenIQ?• Total Quality Experience• Unparalleled Client Service• Flexibility & Customization• Strict Accuracy & Oversight• Stringent Risk Management & Compliance• Limit Exposure to Negligent Hiring Issues• Adherence to Federal, State and Local Laws• Data Security• Indemnification
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Unparalleled User Experience• Dedicated Client Service Representatives• Continuous improvement and best practice recommendations• Typical turnaround time is 2-4 business days• Customized reporting• Regularly scheduled Account Reviews• Detailed invoices• Four day delayed search notifications
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Account Management• Dedicated Client Relations Representative - this individual will
be determined after we gain a more complete understanding of the Corporate United members’ specific needs; this will be the day-to-day contact for information and questions on applicant screens in process
• Kelly Lucha, Director of Client Relations - Kelly oversees the Client Relations Department and will handle special reporting requests, inquiries relating to screening procedures, or any perception of service delivery questions or issues
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Account Management Continued • Jonah Green, Account Executive – Jonah will be the Account
Manager for Corporate United members and will handle any inquiries relating to screening procedures, pricing, or any perception of service delivery issues
• John Sferry, Director of Business Development • Kevin Bachman, Vice President of Quality Service• Nick Fishman, EVP/Chief Marketing Officer• Jason Morris, President/Chief Operating Officer
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Oversight and Accuracy
• All reports containing adverse information are reviewed by individual department managers
• All completed reports reviewed for Quality Assurance• All felony records are re-verified by EmployeeScreenIQ
Public Records Department• Rigorous qualification process for new vendors• On-going testing of current vendors
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Privacy/SecurityEmployeeScreenIQ places top priority on protecting both your and your applicants’ confidential information from those who seek to misuse this data. Protection highlights include:• Strict focus on employment screening segment• Verify active business license of all clients• On-site inspection of all clients• Monitor screening activity of all clients and cross reference
monthly fraud watch list
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EmployeeScreenIQ Data Protection• 128 bit encryption on My EmployeeScreen 4.0™• Internal high level password & security• Site monitoring & entrance logging• Access controls to sensitive areas• Semi-annual background checks on all staff• Silent researcher monitoring• Documented disaster recovery plan
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Technology• My EmployeeScreen 4.0• Simplified dynamic ordering wizard• Place orders and retrieve results on-line• Track order and report status• Instant search capabilities• Result archives• User defined results filtering options• System integrations available through XML Data Exchange• Electronic invoicing• Electronic Chain of Custody
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System Integrations
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Legal Compliance• Strict observation and compliance with FCRA• Adherence to state and local laws that supersede FCRA• Proprietary database of state and local laws affecting uses of
information• Proactive client education of applicable laws• Legislative tracking system
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Labor Law Partners• Seyfarth Shaw LLP, (pull from partners page)
Trade Association Memberships• National Association of Professional Background
Screeners (NAPBS)• Society for Human Resource Managers (SHRM)• American Society for Industrial Security (ASIS)• Public Record Research Network (PRRN)• Drug & Alcohol Testing Industry
Association(DATIA)
Compliance Resources
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Dispute Resolution• FCRA Section 611: Procedure in case of disputed accuracy• Act as an ambassador of your company• In-House Compliance Officer• EmployeeScreenIQ will investigate disputed items and confirm,
correct, or delete any disputed item that cannot be verified within 30 days
• EmployeeScreenIQ is in full compliance as a credit reseller and is equipped to handle all credit disputes under the FACT Act
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Getting Started• EmployeeScreenIQ will help you develop a consistent,
compliant and effective screening program based on your unique needs
• Execute a User Agreement (not a time-binding contract)• EmployeeScreenIQ Implementation Manager will contact you
to:– Schedule 3rd party site inspection– Provide all Users with compliant release forms– Provide all Users with our FAQ Manual– Ensure a smooth transition for all Users
• EmployeeScreenIQ will schedule time to train all system Users whether individually or through group-based training via web-conferencing
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• Individual and group-based• Account setup• Documentation and forms• Ordering• Report retrieval• Results interpretation
Training
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Informational Resources• EmployeeScreenIQ University• http://university.employeescreen.com
• EmployeeScreenIQ Blog • www.blog.employeescreen.com
• The Verifier, Quarterly Newsletter• www.theverifier.employeescreen.com
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Questions and Answers