1 Messages Communication Conseil About Flight Firming and Revenue Management.
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Transcript of 1 Messages Communication Conseil About Flight Firming and Revenue Management.
1
Messages Communication Messages Communication ConseilConseil
About Flight FirmingAbout Flight Firmingand Revenue and Revenue ManagementManagement
2 Messages Communication Messages Communication
ConseilConseil
MCC general overview
Airline products
Flight firming automats
Integration to Revenue Management
ContentsContents
3 Messages Communication Messages Communication
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Company OverviewCompany Overview
Since 1989, MCC provides products, solutions & technical architecture consultancy in the areas:
Airline
Finance
Document processing
4 Messages Communication Messages Communication
ConseilConseil
Flight firming automats (LEON, DUPE, VIKTOR)
Airline Products & ServicesAirline Products & Services
Airline companies and travel agencies sales-platform assistants, CRM (Q+@)
Alert messages emission (WIP)
Service: specific software development
Consulting
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Flight Firming ConceptFlight Firming Concept
Markets (office ids):
Areas (city pairs):
Agencies: « cultural/legal » forms of salesPax: cultural approach of travel/price
Agencies: domestic / long haul Pax: importance vs distance
Several sales policies and pax behaviors according to:
Agencies: level of service, loyaltyPax: Business/Economic… Tourist
Classes (booking/transport):
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LEONLEON: Detects the reservations with wrong ticketing or without any ticket issued according to the diad or the TTL. (pre-flight checking)
Flight Firming Automats Suite Flight Firming Automats Suite
DUPEDUPE: Detects the passengers PNR booked several times for the same travel at the same dates. (pre-flight checking)
VIKTORVIKTOR: Processes the PNR of the NO-SHOW passengers coming from PFS. (post-flight checking)
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Automats Management Automats Management
Ergonomic java user interface for configuration. Effective processing on a dedicated server:
Scheduling (24/24 – 7/7).Perform access to GDS resources (transactions)
Production of statistical results files
Statistical analysis performed on workstation (Spreadsheet, DBMS …)
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Flight Firming ActionsFlight Firming Actions
Measures for the unreliable reservations:
Notify the agencies (RM, SSR,…)
Flight segment cancellation (when PNR remains untouched)
“Coupling” notifications and cancellations
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Flight Firming AdvantagesFlight Firming Advantages Financial
Educational
Productivity
Reduce «Booking Fees» from the GDS.
Dissuade from “irregular behaviour“ observed in the seat-selling process.
Suppress repetitive tasks.
Allow seat reselling.
Lead to the idea that the Airline Company has acquired a powerful and flexible tool to control and spot out these behaviours.
Ideal tools to enforce the use of rules procedures in a focused commercial campaign (special offer with ticketing…) without delay and deficiency.
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Benefits Simulation Table Benefits Simulation Table
# Seats% PNR 2 Clean
# Cleaned PNR
Bkg Fees
Bkg Fees Bck
%Full Flights
% Resold Seats
# Sold sets/day
Avg Price
Profits/Day
Profits/Mth
# Sold seats/year Profits/Year
Profile1 2 000 2% 40 2 80 10% 20% 0,8 200 240 7 200 288 86 400Profile2 5 000 3% 150 2 300 12% 20% 3,6 200 1 020 30 600 1 296 367 200Profile3 15 000 5% 750 2 1 500 15% 20% 22,5 200 6 000 180 000 8 100 2 160 000Profile4 50 000 5% 2 500 2 5 000 15% 20% 75 200 20 000 600 000 27 000 7 200 000Profile5 100 000 5% 5 000 2 10 000 15% 20% 150 200 40 000 1 200 000 54 000 14 400 000
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Flight Firming Flight Firming Revenue ManagementRevenue Management
LEON, VIKTOR & DUPELEON, VIKTOR & DUPE are well fitted as a Revenue Management system complement.
These automats smoothes the no-show/go-show behaviour for the different reservation classes :
The “Revenue Management” system is able to provide an accurate forecast on proposed “overbooking” for each flight.
They help to control risk and to load planes correctly.
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Flight Firming StatisticsFlight Firming Statistics
CITY PAIR CO NB FLT DATE ACTION
TYPECLASS PNR
NB PAX
NB PNR IN NAME LIST
CREATOR OFFICE ID
TTL DIAD
PARNYC YY 6240 20MAY 1 V ZYDXNA 2 16 PARYY2151 30MRSNYC YY 6241 20MAY 1 H ZTKWB8 2 19 NYCYY0005 30
PARLOS YY 6242 21MAY 2 I X9Z7EZ 1 40 PARYY210C 30PARLOS YY 6242 21MAY 2 M ZNL9DW 1 40 PARYY0190 30
PARLOS YY 6242 21MAY 2 Y YDI3YZ 1 40 PARYY011R 30
PARMIA YY 6245 20MAY 1 K YEALGI 1 12 PARYY014P 30
NYCPAR YY 6246 21MAY 2 L Y484QF 2 34 MIAYY210W 30NYCPAR YY 6246 21MAY 1 M ZYY8YK 5 63 NYCYY0100 30NYCPAR YY 6248 21MAY 2 I ZA8LGP 4 46 NYCYY2103 30PARATL YY 6249 20MAY 1 H X72N7C 1 23 ATLYY2102 30ATLPAR YY 6250 21MAY 1 I Y8GDYW 1 56 PARYY0119 30
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Flight Firming Analysis by Flight Firming Analysis by AreaAreaD_FLIGHT (Tous)
ACTION 2
Somme PAX DIAD
ORI 3 5 10 15 22 Total
ORY 121 79 108 92 239 639
CMN 59 81 70 18 32 260
MRS 30 18 30 25 22 125
NCE 7 12 19 5 31 74
RBA 9 19 20 12 60
TLS 2 1 4 17 15 39
RAK 19 4 5 2 6 36
BOD 8 2 6 9 8 33
CDG 1 2 5 22 30
LYS 3 4 7 7 4 25
SXB 9 3 1 7 1 21
AGA 5 1 2 7 15
OUD 2 3 5 10
FEZ 1 4 5
TNG 3 3
Total 274 232 280 182 407 1375
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Flight Firming Graphs Flight Firming Graphs byby AreaArea
0
100
200
300
400
500
600
700
ORY CMN MRS NCE RBA TLS RAK BOD CDG LYS SXB AGA OUD FEZ TNG
22
15
10
5
3
D_FLIGHT (Tous) ACTION 2
Somme PAX
ORI
DIAD
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Flight Firming Analysis by Flight Firming Analysis by MarketMarket
D_FLIGHT (Tous)
ACTION 2
Somme PAX DIAD
OFFICE_city 3 5 10 15 22 Total
PAR 97 71 84 88 192 532
CAS 46 42 27 5 22 142
HDQ 17 15 27 26 36 121
RBA 10 17 26 2 17 72
NCE 10 10 18 4 27 69
SWI 13 5 16 16 14 64
MRS 14 7 12 9 12 54
RAK 10 1 18 2 13 44
TLS 7 3 3 14 2 29
LYS 4 7 6 1 18
Total 228 178 237 166 336 1145
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Flight Firming Graphs by Flight Firming Graphs by MarketMarket
0
100
200
300
400
500
600
PAR CAS HDQ RBA NCE SWI MRS RAK TLS LYS
22
15
10
5
3
D_FLIGHT (Tous) ACTION 2
Somme PAX
OFFICE_city
DIAD
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Check the http://www.mcc-soft.com E-mail us : [email protected] Call us: +33 1 44 93 24 24 Fax us: + 33 1 44 93 24 25 Mail us :
Messages Communication Conseil
35, rue Chanzy
F-75011 PARIS
FRANCE
More about MCCMore about MCC
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Thank you for your attentionThank you for your attention
ANY QUESTIONS ?
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ABOUT FLIGHT FIRMING AND ABOUT FLIGHT FIRMING AND REVENUE MANAGEMENTREVENUE MANAGEMENT
By FREDERIC ODEN
9 MAY 200117:00 – 17:20