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• Pharmaceutical– Remicade(8.4% of total revenue), Stelara, Levaquin, etc.

• Healthcare– Sports Medicine, Hip Replacements, Sutures, Breast/Spine

Implants, General Surgery, Vision Care, etc.

• Consumer– Baby Powder, Listerine, Lubriderm, Neturogena, Band-Aid,

Splenda, Tylenol, Motrin, etc.

J&J Industry

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• Started in 1886• 117,900 Employees Worldwide• Operating Companies (Op Co)

– Mentor Worldwide, LLC

– DePuy Spine

– Ortho Clinical Diagnostics

– Advanced Sterilization Products

– Cordis

– Neutrogena

– DePuy Synthes

– Ortho-McNeil Pharmaceuticals

– JJHCS (where I worked)

J&J Background

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• Diverse customer base– Doctors, Hospitals, everyday consumers, CVS, Walmart, Target, etc.

• Differs across each sector (MD&D, Pharma, Consumer)

• $65,030 Million Sales in 2011– Consumer

• $14,883 Million

– Pharma• $24,386 Million

– MD&D• $25,779 Million

• US

– $28,908 Million

• International

– $36,122 Million

J&J Business Model

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• Supply Chain – Delivering product on time and efficiently• Deliver a Flawless Customer Experience

– Simplify, Standardize and integrate transactional processes

– Make it “easy” to do business with J&J

– Improve supply chain agility

– Drive significant improvement in the predictable, reliable manufacture and delivery quality products that exceed customer needs

• Order Processing, E-Commerce, E-IFU• Reducing Cost to Serve, increasing cost savings

IT @ MD&D Supply Chain

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• eCapability Strategy– Creation of presentation materials

– Facilitation of meeting agendas

– Support Role to IT Manager and Strategy director

– Designing roadmaps

• E-IFU– Upgrade Project Migration (Phase 1 & 2)

– Risk Assessment• Vulnerability Scanning & IAPP

– Change Controls

– Documentum Administrator Publishing Failures

– EES nLabel Integration / EMEA Requirements

– Gateway Customer Support Mailbox

– Mentor Worldwide LLC Go-Live Launch

My Role

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• MIS3535– Project Management Techniques and Terminology

• SOW, SOP, estimating requirements, RFP

• CMS, Change reports

• MIS2501– Pitching Technology, creating strong business cases

– Security Assessment• IAPP

• BA2101, 2196– Email etiquette, presenting in front of audiences, presentation skills

– 30 Second Spot

• MSOM3101– Statistical analysis

Relation to Classes

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Questions?