1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team...

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1 HCM Advisory Board September 16, 2010

Transcript of 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team...

Page 1: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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HCM Advisory Board

September 16, 2010

Page 2: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Office of State Finance

Agenda

HAB Purpose Recap

HCM Team Responsibilities

Project Updates

Members

Issues

Prioritization

60 Day target Review

Feedback and Questions

Page 3: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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HCM Advisory Board Contact Information

Michael Grisser – 522-1714 - [email protected]

Nancy Tarrant – 522-4363 - [email protected]

Alan Binegar – 522-1712 – [email protected]

Tom Patt – 522-0422 - [email protected]

Everett Slavik – 522-0123 - [email protected]

Other Members Tom Spencer – 858-6737 - [email protected] Dan Melton – 232-1190 - [email protected]

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HCM Advisory Board Members

Cynthia Zinn Healthcare Authority Margot Barnes OKDHS Gary Sloup ODOT Cindy Leonard Corrections Leanne Beale Health Department Lucinda Meltabarger OSF Lee Ann Gregory Career tech Linda Phillips DPS Diane Haser-Bennett OKDHS Christina Hamilton Commerce Ayana Wilkins DEQ

Page 5: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Office of State Finance

Agenda

HAB Purpose Recap

Members

Page 6: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Recap - Purpose of HCM Advisory Board Meeting

Bi Monthly review of Human Capital Management (HCM) and Enterprise Learning Management (ELM) Systems improvement initiatives

Communicate Plans, Status, and Issues

Review and provide input on ranking of priorities

Communicate resource requirements

Receive/Provide feedback and guidance

Focus on continuous improvement

Assist with building a best in class system

Communication/Feedback/Prioritization

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What is this all about

CONTINUOUS IMPROVEMENT

Page 8: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Office of State Finance

Agenda

HAB Purpose Recap

HCM Team Responsibilities

Members

Page 9: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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HCM Team Responsibilities

**Maintain the business services that are in production

**Provide continuous improvement

Implement new business services

Rollout business services to new agencies

** Represents items on which the HCM Advisory Board provides input

Page 10: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Office of State Finance

Agenda

HAB Purpose Recap

HCM Team Responsibilities

Project Updates

Members

Page 11: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

Completed Projects

AP Workflow

Inventory - DMH

EFT Remit Advices

Schedule Budget

Page 12: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

Multi Agency Business Services Opportunity Map

Enterprise Service Automation Human Capital Management Other Supplier Relationship

Fin

anci

al M

an

age

men

tS

upp

ly C

ha

in M

gm

tA

sse

ts

2010 2011 2012

Time and Labor Pilot

Higher Education Interface

Asset Mgmt Pilot

Scanning and bar coding

Grant/Project/

Contracts Rollout

Grant/Project/

Contracts Rollout

Expense ModuleTreasury GL

AP Workflow

eBill Pay

Voucher Build

Leave Request Approval

Grants Provisioning

Business Intelligence Financial Analytics

Licensing

Archiving Phase 2

Budget

Govt Risk & Compliance

Address Scrubbing Software

e- procurement

Inventory Mental Health

Inventory Rollout

Training Web

Delivery

Time and Labor Rollout

Commitment Accounting

Rollout

Enterprise Learning -

Rollout

Strategic Sourcing- e-

Supplier Rollout

Financials Upgrade

Apply Bundles

2011

Apply Bundles

Pcard BOA trans

Integrated Item Maintenance

Deposits

T&L Manager

Self Service Pilot

GPC ODOT

Apply Bundles

2011

Employee Self Service

Rollout

Org Publisher

Asset mgmt Rollout

Concept Initiation ExecutionPlanning Close

Backfill Developers

T&L Mgr Self Service Rollout

GPC Pilot – ODOC/DEQ

ARRA Transparency

HCM functionality

Enhance

T& L for Non b-weekly

Openbooks Phase 3

E-Perfromance

OSF/ODOT AR Billing

Data Staging Area

Inventory ODOT

Vendor Registration

EFT Remittance

ODOT T&L MSS

FFATA Transparency

3% Backup Withholdings

Backfill Developers

Peopletools 8.49

Asset mgmt ODOT

GPC Pilot – OESC

Treasury Module

P-Card Module

INV Implementati

on

Portal – PS Sign on Cons

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Projects in Execution Delivery Schedule

J U N

J U L

A U G

S E P

O C T

N O V

D E C

J A N

F E B

M A R

A P R

M A Y

J U N

J U L

A U G

S E P

O C T

N O V

D E C

J A N

F E B

M A R

A P R

M A Y

J U N

J U L

A U G

S E P

O C T

N O V

D E C

Time and Labor Pilot/ODOT

Grants/Projects/Contract A/R Billing ODOT

Inventory ODOT

T&L Manager Self Service ODOT

DCS Vendor Registration

PeopleSoft Extract Staging Environment

PeopleTools 8.49

Assets ODOT

Grants/Projects/Contract A/R Billing/T&L Extended Commerce/DEQ

Treasury GL Implementation

OpenBooks - Phase III

P-Card - BOA Transition

FY11 Technical Backfill

ELM rollout

Asset Management Rollout

Higher Education Interface

2009 2010 2011

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Office of State Finance

Agenda

HAB Purpose Recap

HCM Team Responsibilities

Project Updates

Members

Issues

Page 15: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Issues

Issues Solutions

1) Time CORE team can commit to continuous improvement. We did not make our goal for this period.

Complete – Combine with PO Advisory group to make rankings easier. Will better enable us to look at the Big Picture – August meeting

2) Employee Self Service has increasednumber of help desk calls. The hold timeand abandonment rate for the help desk has increased.

Complete - We have increased staffing at the help desk with temporary resource.

3) Training for new state staff and those needing remedial training.

Complete – Additional comprehensive HCM training Will be performed in September. This will assist with reducing the demands on the support staff.

4) Continuous Communication for user issues, Training and questions

October – The team was doing a Brown Bag Lunch in months where comprehensive HCM training was notperformed. In place of the Brown Bag Lunch we are now doing a HCM Forum during normal business hours (not lunch hour) so more can attend.

Page 16: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Office of State Finance

Agenda

HAB Purpose

HCM Team Responsibilities

Project Updates

Members

Issues

Prioritization

Page 17: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Prioritization and Organization

What do we focus on and how do we rank items to be worked 1. Production Impact (break fix)

Something that once worked but now does not Something that has been found to be inaccurate

2. Recurring Problem/Issue (problem log) An issue that exhibits a pattern that can be corrected

(root cause)

3. Service Requests Requests from users to correct issues (not break fix),

provide more data, enhanced data or additional functionality

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Office of State Finance

Agenda

HAB Purpose Recap

HCM Team Responsibilities

Project Updates

Members

Issues

Prioritization

60 Day target Review

Page 19: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

Application Enhancement Service Requests

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New Reporting Timelines

Changed how we will measure - reporting will be from the first of a month to the end of a month (still a 60 day period)

Old 07/15/2010 to 09/15/2010 This Period 07/15/2010 to 08/31/2010 Next Period 09/01/2010 to 10/31/2010

26 items on last list - 07/15/2010 to 09/15/2010 Only 23 items to be included in this reporting

period due to change The other 3 items will roll into the next reporting

period

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Updates – Completed Items

Completed Items – Review List 23 Items to be completed in the new reporting

period Status

19 items from list completed 4 items from list not completed 5 additional items completed that were not on the

last target list

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Update – 60 Day Target Items

60 Day Target Items – Review List

Discussion – questions/proposed changes/clarification

Page 23: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Update – Watch Items List

Watch Items – Review List

Discussion – questions/proposed changes/clarification

Page 24: 1 HCM Advisory Board September 16, 2010. 2 Office of State Finance Agenda HAB Purpose Recap HCM Team ResponsibilitiesProject Updates Members Issues Prioritization.

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Office of State Finance

Agenda

Communications and Governance

HCM Team Responsibilities

Current Project Status

Introductions

HCM Commitments

Future Meetings

Prioritization, Organization and Issues

Feedback and Questions