1 Geneva, Switzerland, 25 October 2013 Users, Content & Accessibility Peter Olaf LOOMS Chairman,...

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1 Geneva, Switzerland, 25 October 2013 Users, Content & Accessibility Peter Olaf LOOMS Chairman, ITU-T FG AVA [email protected] ITU Workshop on “Making Media Accessible to all: The options and the economics” (Geneva, Switzerland, 24 (p.m.) – 25 October 2013) 1

Transcript of 1 Geneva, Switzerland, 25 October 2013 Users, Content & Accessibility Peter Olaf LOOMS Chairman,...

Page 1: 1 Geneva, Switzerland, 25 October 2013 Users, Content & Accessibility Peter Olaf LOOMS Chairman, ITU-T FG AVA polooms@gmail.com ITU Workshop on “Making.

1Geneva, Switzerland, 25 October 2013

Users, Content & Accessibility

Peter Olaf LOOMS

Chairman, ITU-T FG AVA

[email protected]

ITU Workshop on “Making Media Accessible to all:The options and the economics”

(Geneva, Switzerland, 24 (p.m.) – 25 October 2013)

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What this talk is about

Content, including user-generated content (UGC)Crowd-sourcingNon-traditional models for making AV content accessible

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1. What do we mean by content?

TV-programs Access Services‘Meta-content’

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Who produces the content?

TV-programs UserAccess Services‘Meta-content’

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Who produces the content?Non-traditional (=UGC)

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Who produces the content?Traditional Supply Chain

CEManu-

facturers

ConsumerBodies/

Disabilityassoc.

Software &EquipmentSuppliers

Broadcasterassociations

Tradeassociations

Software &EquipmentSuppliers

Tradeassociations

Regulators and legislators

& promos

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Page 7: 1 Geneva, Switzerland, 25 October 2013 Users, Content & Accessibility Peter Olaf LOOMS Chairman, ITU-T FG AVA polooms@gmail.com ITU Workshop on “Making.

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Who produces the content?Traditional Supply Chain

CEManu-

facturers

ConsumerBodies/

Disabilityassoc.

Software &EquipmentSuppliers

Broadcasterassociations

Tradeassociations

Software &EquipmentSuppliers

Tradeassociations

Regulators and legislators

& promos

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2

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Who produces the content?Non-traditional access services

Productionof accessservices

Productionof accessservices

Who makes the subtitles? Who distributes the subtitles?Who pays for production & distribution?Who assesses accessibility?

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Who produces the content?Non-traditional access services

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Case 1: Users make subtitles

Source: http://www.bbc.co.uk/news/technology-23252523Source: http://www.bbc.co.uk/news/technology-23252523

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Case 1: Issues and Take-aways

Intellectual property rights and accessibility

WIPO Conference made progress for fair-use provisions for e-books for screen readers (visual impairments)No general ‘fair-use’ provisions for accessibility and other audiences (both individuals with functional impairments and inter-lingual communication)

Get stakeholder buy-in!11

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Case 2: Subtitles on Ted Talks

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Case 2: Subtitles on Ted Talks

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Case 2: Subtitles on Ted Talks

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Case 2: Subtitles on Ted Talks

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Case 2: Issues and Take-aways

Operating costs - subtitlesTED TALKS shows that it can be done for multiple languagesA mix of traditional models for production and non-traditional (TED TALK users contribute and evaluate the subtitles and transcripts)

Virtuous Circle - ‘success breeds success’!

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Case 3: Crowd-sourcing& Media Accessibility - EIII

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Case 3: Crowd-sourcingCost-effective accessibility tests?

Source: http://justincaseyouwerewondering.com/wp-content/uploads/2012/01/UsabilityTest.png

Developer watching video of usability test

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Case 3: Crowd-sourcing& Media Accessibility - EIII

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Case 3: Crowd-sourcing& Media Accessibility - EIII

Objectives - the main objectives of the crowd-sourcing workpackage: a methodology for the user testing of

e-accessibility for web and for audio-visual media.a framework to enable user testing of

accessibility and usability of the web and audiovisual media using crowd-sourcing.At national level, analyse additional needs

for evaluations to find ways to do this with user testing using crowd-sourcing.

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Case 3: Crowd-sourcing& Media Accessibility - EIII

IssuesHow do we ensure that crowd-sourcing for

user testing is inclusive?

Pieter Bruegel (1568) The Parable of the Blind

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Case 3: Crowd-sourcing& Media Accessibility - EIII

IssuesHow do we ensure that the results of Web

checks and AV media evaluations make a difference?

Metrics of accessibilityBuilding awareness end-to-end from those commissioning content to those who use it

Change management!

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Case 3: Issues and Take-aways

Access service optimizationCrowd-sourcing - a good case using both ideological and economic arguments

Check that the voices of those excluded are also heard (triangulation with other assessment methods like simulators, user tests) Change management: make sure that we learn from our mistakes!

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InternationalTelecommunicationUnion

Barrier-Free Digital Television 25 May 2011 European Commission

Contact details:FG AVA website:http://www.itu.int/en/ITU-T/focusgroups/ava/Pages/default.aspx

FG AVA secretariat:

Alexandra Gaspari

[email protected]

Chairman:

Peter Olaf LoomsEllesvinget 25DK-2950 VedbækDENMARKE: [email protected]: +45 51 56 75 46Skype: pol-denmarkWeChat: peterolaflooms

Thank you for listening