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1 COORDINATION of QUALITY CONCERNS for the AMERICAN AEROSPACE INDUSTRY Jack Fletcher Senior Quality...
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Transcript of 1 COORDINATION of QUALITY CONCERNS for the AMERICAN AEROSPACE INDUSTRY Jack Fletcher Senior Quality...
1
COORDINATION COORDINATION of QUALITY CONCERNS of QUALITY CONCERNS
for the AMERICAN AEROSPACE for the AMERICAN AEROSPACE INDUSTRYINDUSTRY
Jack Fletcher
Senior Quality Technical Fellow
Lockheed Martin Corp.
NASA QLF
Sept. 2002
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AEROSPACE SUPPLY CHAIN IS HIGHLY INTEGRATED
Tier 2
Source Control/Software Dev./
Major Assemblies
Tier 3 Source Control / Specialty
Electronics / Wiring / Compnts
Tier 4 - Make to Print / Machine Shops/ Processors
Tier 5 - Distributors (Fasteners, Raw Materials, Commodities, Adhesives, Special Materials)
Tier 6 - Raw Materials (Castings, Forgings, Sheet, etc)
Tier 1Vehicle / Propulsion / System Integration /
PAH
DCMA
NASAFAA
CONTRACTUAL/ REGULATORY
REGULATORY
GOVERNMENT DIRECT INTERFACES
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AEROSPACE SUPPLY CHAIN
Tier 2Integrators /
Source Control/Software Dev./
Major Assemblies
Tier 3 - Integrators /Source Control / Specialty
Electronics / Wiring / Compnts
Special P
rocesses
Tier 4 - Make to Print / Machine Shops/ Processors
Tier 5 - Distributors (Fasteners, Raw Materials, Commodities, Adhesives, Special Materials)
Tier 6 - Raw Materials (Castings, Forgings, Sheet, etc)
Tier 1Vehicle / Propulsion / System Integration /
PAH
Industry Associationsfor Aerospace Quality
SAE - AAQGAIA - MMRCGAMAAIA - ADQMCAIAA
National Defense Industries
Government Elec. Ind Assoc
American Helicopter Soc
Aircraft Electronics Assoc.
AIA-Supplier Mgt CouncilARSA - Repair StationsAirline Transport Assoc.Airline Supplier Assoc
FAA
DoD / DCMA NASA
NADCAP
Linkages between Government andIndustry overlap and may be in
conflict
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AEROSPACE SUPPLY CHAIN
Tier 2Integrators /
Source Control/Software Dev./
Major Assemblies
Tier 3 - Integrators /Source Control / Specialty
Electronics / Wiring / Compnts
Special P
rocesses
Tier 4 - Make to Print / Machine Shops/ Processors
Tier 5 - Distributors (Fasteners, Raw Materials, Commodities, Adhesives, Special Materials)
Tier 6 - Raw Materials (Castings, Forgings, Sheet, etc)
FAA ISSUES /INDUSTRY INTERACTIONS
Industry Issues
Production & AftermarketQuality Systems
- Advisory Material- Industry Standards
- Best Practices- Implementation of Standards
Regulatory Requirements- Advisory material
- Regulatory Implementation
Tier 1Vehicle / Propulsion / System Integration / PAH’s
INDUSTRY ASSOCIATIONS
Airline Supplier Assoc.
AIA - Supplier Management Council
Aircraft Electronics Assoc.
American Repair Station Assoc.
AIA - MMRC, ADQMC
SAE - AAQG, NADCAP
GAMA
American Helicopter Soc
Airline Transport Assoc.
AS -ISfor FAA
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AEROSPACE SUPPLY CHAIN
Tier 2Integrators /
Source Control/Software Dev./
Major Assemblies
Tier 3 - Integrators /Source Control / Specialty
Electronics / Wiring / Compnts
Special P
rocesses
Tier 4 - Make to Print / Machine Shops/ Processors
Tier 5 - Distributors (Fasteners, Raw Materials, Commodities, Adhesives, Special Materials)
Tier 6 - Raw Materials (Castings, Forgings, Sheet, etc)DoD / NASA/ DCMA ISSUES /INDUSTRY INTERACTIONS
Industry Issues- Contract terms and Conditions
- Industry Oversight and Programs
Regulatory Requirements- FARs
Production & AftermarketQuality Systems & Standards
- Industry Standards- Best Practices
- Implementation of Standards- Single Process Initatives
Tier 1Vehicle / Propulsion / System Integration / PAH’s
INDUSTRY ASSOCIATIONS
AIA - ADQMC
AIA - Supplier Management Council
Aircraft Electronics Assoc.
National Defense Industries Assoc.
Government Elec. Ind Assoc.
Aircraft Electronics Assoc.
SAE - AAQG
SAE - NADCAP
AIAA
AS-IS FOR DoD / NASA
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Aerospace Quality Committees “AS-IS”Aerospace Quality Committees “AS-IS”
AerospaceIndustries Assoc
Societry ofAutomotiveEngineers
Board ofGovernors
TechnicalOperations
Council
InternationalCouncil
Procurement &Finance Council
Space CouncilSupplier
ManagementCouncil
Civil AviationCouncil
Manufacturer'sMaint. & Repair
Committee
FAA Liaison
InternationalAerospace Quality
Group
AerospaceAECMA /
EAQG
Automotive
AerospaceCouncil
AmericasAerospace
Quality Group
DoD / NASALiaison
IndustryQuality
Managers
SJAC / JAQG
GeneralAviation
Manufacturer'sAssoc
IndustryQuality
Executive
Aerospace &DefenseQuality
ManagementCouncil
PerformanceReviewInstitute
PRIExecutinve
BoardNADCAP
Direct Relationship
Shared Resources
Relationship
QualityAssuranceCommittee
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AIA Quality Committee AIA Quality Committee RE-OrganizationRE-Organization
September 2002
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AIA Executive Quality Steering Group
Civil AviationManufacturing& Maintenance
Committee
FAA NASADoD
Quality Structure
General Aviation
ManufacturersAssociation
AIA CivilAviation Council
AIA Technical & Operations
Council
AmericasAerospace
QualityGroup
AECMA(European AIA)
GovernmentElectronics
IndustryAssociation
NationalDefense
IndustrialAssociation
Defense & SpaceQuality Committee
IAQG
FAA, DoD, NASA,Industry Executives
AIA SupplierManagement
Council
AeronauticalRepair Station
Association
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Roles & ResponsibilitiesRoles & Responsibilities
• Executive Quality Steering Group provides direction to the CAMMC, DSQC, and AAQG and executive level liaison to FAA, DoD, NASA
• Individual Quality Group roles– CAMMC - industry leadership on civil aviation manufacturing
and maintenance regulatory issues (FAA, JAA/EASA, etc.)– DSQC - industry leadership on government quality system
issues (DoD, NASA)
– AAQG - industry leadership for Quality Standards and Practices setting / publication and implementation
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New Aerospace Quality Coordination EffortNew Aerospace Quality Coordination Effort
• Creation of Separate “CIVIL, & SPACE & DEFENSE COMMITTEES” under AIA (incl. all associations) – Will meet to address unique needs of each industry segment
within the framework of a coordinated Industry process. will include participation of all affected Industry organizations including FAA, DoD and NASA.
• AAQG process will remain unchanged– AIA Committees will join with the AAQG to integrate strategy
and develop the products and tools needed for implementation
– AAQG responsible for common standards, tools and methods with supplementation for specific sector needs
• Involve NADCAP Activities with AAQG– Special Process issues will be assigned to NADCAP and
Quality Systems will be handled through the AAQG
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SINGLE VOICE FOR QUALITY IN AEROSPACE INDUSTRYSINGLE VOICE FOR QUALITY IN AEROSPACE INDUSTRY
• Will Eliminate overlap in Committees and Organizations– Reduction in resources and travel costs for participants
– Eliminate redundant activities
• Increase in Communications between Groups and Leadership– Focus customer and user information in many areas
– Increase response and decision time for implementation
– Obtain broader involvement of suppliers, customers and regulators
– Better coordination / implementation of government / industry initiatives
• Provide inputs and coordination for Global Quality Issues for the International Aerospace Quality Group
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ORGANIZATIONAL BENEFITS TO INDUSTRYORGANIZATIONAL BENEFITS TO INDUSTRY
• Executive Quality Steering Group– Clear senior level direction with supporting resources– Ability to challenge the status quo– Includes representation from Industry Associations
• AIA managed business-line unique Committees (Civil, Defense and Space)
– Involvement of all stakeholders - customers, suppliers and associations– "Authorized" linkage to political and government/regulatory organizations– Communication with a business-line and across parallel business-lines– Linkage to other AIA Councils and Industry Associations
• Americas Aerospace Quality Group– Development of industry-wide (global) processes when appropriate– Linkage with international organizations and initiatives through the IAQG– Official alignment with an ANSI recognized Standards Development
Organization (SAE)– Commitment to use products both internally and with suppliers– Formal linkage to the supplier community
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EXECUTIVE QUALITY STEERING GROUP
AM
ER
ICA
S A
ER
OS
PA
CE
QU
AL
ITY
GR
OU
PNADCAPCIVIL
AVIATION DEFENSESPACE
AAQG will perform Integration Function (incl International)AAQG will perform Integration Function (incl International)
Working
Teams
Working
Teams
Working
Teams
Working
Teams
STRATEGY&
RESOURCESVALIDATION
INDUSTRY QUALITY POSITIONS / ACTIONS
STANDARDS
COMMUNICATIONS
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New Aerospace Quality Coordination EffortNew Aerospace Quality Coordination Effort
Monday Tuesday Wednesday Thursday
Series of Structured Meetings in the Washington D.C. Area Twice a Year
CIVILAVIATION
DEFENSE
SPACE
Working
Teams
Working
Teams
Working
Teams
Working
Teams
AM
ER
ICA
S A
ER
OS
PA
CE
QU
AL
ITY
GR
OU
PNADCAP
EXECUTIVEBOARD
MEETING
EXECUTIVE QUALITYGROUP
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BACK-UP SLIDESBACK-UP SLIDES
16
IAQG Organization StructureIAQG Organization Structure
IAQG
IAQGCouncil
IAQGGeneral Assembly
Meetings
JAQG AAQGAECMA
QC
NationalTrade
Associations
AECMASAESJAC
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AM
ER
ICA
S A
ER
OS
PA
CE
QU
AL
ITY
GR
OU
P
NADCAP
CIVIL AVIATIONQUALITY
COMMITTEE
DEFENSEQUALITY
COMMITTEE
SPACEQUALITY
COMMITTEE
AAQG will perform Integration FunctionAAQG will perform Integration Function
ST
AN
DA
RD
S, B
ES
T P
RA
CT
ICE
S, A
GR
EE
ME
NT
S
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Quality Committees (QACs)Quality Committees (QACs)
• Membership:– Company Quality Managers
• Representing respective sector
– Industry Associations & Trade Groups– FAA Managers (Civil Sector)– DoD representatives (Defense sectors)
• Office of Sec Def
• DCM / DLA
• Air Force / Army / Navy
– NASA Quality Managers (Space Sector)
• Chairperson– Selected by the committee– Rotates every 2 years
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AIA Aerospace Executive Quality Steering GroupAIA Aerospace Executive Quality Steering Group
• Membership:– Government Members (3 or 4)
• FAA - AIR 200, AIR 300• DoD / DCMA• NASA
– Industry Members (Executive level minimum)• Industry Members ( 5 or 6)• Airlines (1 or 2)• Suppliers (2)(large & small)
– Sector Representatives - AIA Liaison• Chair - AAQG• Chair of AIA Civil, Defense, Space QACs & NADCAP SC
Including Aftermarket Supportand Supplier Representation
Proposed Members
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Aerospace Industry AssociationsAerospace Industry Associations
• SAE – Society of Automotive Engineers– AAQG – Americas Aerospace Quality Group (G-14)– PRI – Performance Review Institute
• NADCAP –
• IAQG – International Aerospace Quality Group
• AIA – Aerospace Industries Association– ADQMC – Aviation & Defense Quality Management Committee – MMRC – Manufacturing, Maintenance and Repair Committee– SMC – Supplier Management Council
• GAMA – General Aviation Manufacturers Association• AIAA – American Institute of Aeronautics and Astronautics• NDIA – National Defense Industries Association• AHS – American Helicopter Society• AEA – Aircraft Electronics Association• ARSA – Aircraft Repair Station Association• ATA – Airline Transport Association• ASA – Airline Suppliers Association• AECMA – European Association of Aerospace Industries
21
Aerospace Quality StandardsAerospace Quality Standards
• AS 9100 Aerospace Quality Management System– AS 9101 (AS 9100 checklist)
• AS 9010 Aerospace Inspection System• AS 9102 First Article Inspection Requirements• AS 9103 Management of Key Characteristics• AS 9106 Deliverable Software / Firmware
• AS 9110 Quality System for Aerospace Repair Stations– AS 9111 (AS 9110 checklist)
• AS 9120 Aerospace Stockist Distributor Quality Requirements– AS 9121 (AS 9120 checklist)
• EN 9130 Records Retention• AS 9131 Nonconformance Documentation (Concession form)• AS 9132 2-D Part Marking Quality Requirements• AS 9133 Product Qualification• AS ???? Non-Deliverable Software• AS ???? Control of Digital Data• AS ???? Calibration System Requirements for Aerospace• AS ???? Acceptance Sampling for Aerospace• AS ???? Operator Self-Verification Program Requirements