1 - City of Fairfield · THEME 1: COMMUNITY WELLBEING ... Youth Week Shuttle Bus, Community...

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PROGRESS REPORT JANUARY‐JUNE 2012Delivery Program 2011‐2013

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AT A GLANCE The Local Government Integrated Planning and Reporting (IPR) Framework aims to ensure a more sustainable Local Government sector. All NSW Councils are now required to develop a Community Strategic Plan (10 years) along with a Delivery Program (4 years) and Operational Plan (1 year). These documents are informed by a Resourcing Strategy (10 years) that is made up of a Long Term Financial Plan, Asset Management Strategy and Workforce Management Plan.

In order to achieve the integration envisaged by the IPR framework, there is an alignment between the Fairfield City Plan, Resourcing Strategy, Delivery Program and the Operational Plan. This alignment is formed through the five themes identified by the community in the Fairfield City Plan:

Theme 1: Community Wellbeing Theme 2: Places and Infrastructure Theme 3: Environmental Sustainability Theme 4: Local Economy and Employment Theme 5: Good Governance and Leadership

As identified in the 2011‐2013 Delivery Program (page 33), Council was required to develop this Delivery Program midway through its term of office. The 2011‐2013 Delivery Program highlights achievements made by Council up to June 2011 (pages 33‐45). As Council implements its 2011‐2013 Delivery Program activities, it will need to keep track of progress. Accordingly, this six‐monthly progress report focuses on the Delivery Program implementation period of January to June 2012. This report will be publicly available and will be included in Council’s Business Paper. Developed by: Integrated Planning and Reporting Unit Fairfield City Council 2012


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CONTENTS

Pages

1. EXECUTIVE SUMMARY 1‐6 Theme 1: Community Wellbeing 1‐3 Theme 2: Places and Infrastructure 3 Theme 3: Environmental Sustainability 4 Theme 4: Local Economy and Employment 4‐6 Theme 5: Good Governance and Leadership 6

2. PROGRESS PER THEME 7‐23 Theme 1: Community Wellbeing 7 A. Projects 7 B. Services 8‐11

Theme 2: Places and Infrastructure 11 A. Projects 11‐13 B. Services 13‐15

Theme 3: Environmental Sustainability 16 A. Projects 16 B. Services 16‐17

Theme 4: Local Economy and Employment 17 A. Projects 17 B. Services 18

Theme 5: Good Governance and Leadership 18 A. Projects 18‐19 B. Services 19‐23

1. EXECUTIVE SUMMARY With the introduction of the new Integrated Planning and Reporting Legislation in 2010 all NSW Councils are required to implement an Integrated Planning and Reporting Framework. This framework was developed not only to plan in partnership with our community for a more sustainable future but also to ensure that progress is reported to the community on all its elements. One element of the Integrated Planning and Reporting Framework is the Delivery Program and progress on achievements is required to be reported every six months. The 2011‐2013 Delivery Program sets out the activities (services and projects) Council will be undertaking to help achieve the Community’s long term aspirations. The Delivery Program six monthly report is designed to report on the progress of these activities that Council has committed to deliver. This six monthly report has been developed around each of the five Theme areas, as identified in the 2011‐2013 Delivery Program. It also reports on the performance measures, status of projects/initiatives, highlights, service achievements and advocacy undertaken within each of the Theme areas during the six month period. The Executive Summary outlines the highlights, advocacies and/or achievements by Council during the period of January to June 2012 and is arranged under each of the 5 Themes.

THEME 1: COMMUNITY WELLBEING

Sponsored children from Fairfield LGA to attend the Children’s Circus Extravaganza through a grant provided to Rotary Club of Liverpool West Inc.

Accepted/endorsed NSW Government Family and Community Services Service Agreement 2012/2013. Received a grant for $50,000 from the Department of Attorney General and Justice for the Safe Home and

Communities Project. Received a grant for $35,095 from the Law and Justice Foundation for the Domestic Violence Reporting in the

Culturally and Linguistically Diverse Communities Project. Held a free dog micro chipping and education day resulting in approximately 70 dogs micro chipped with

owner’s details. Organised the Year of the Dragon event which attracted over 25,000 people with lion dancing, the God of

Fortune and to mark this auspicious occasion on welcoming the Lunar New Year. Celebrated Australia Day with a free pool party for residents. Fairfield and Prairiewood Leisure Centres

opened their pools for free. Hundreds of families took up the opportunity to take the children to the pools as well as enjoy the festivities.

Officially opened McBurney Park, Council’s latest outdoor area, to the public. The Park is named after the McBurney family and is one of a number of Parks that Council is providing to the community as part of its long term goal to create more open spaces.

Received from the Premier of NSW, Community Building Partnership Grants for: − Disability access improvement to Villawood Senior Citizens − Construction of a safe walking bridge over Green Valley Creek − Construction of playground, cycle path, shared concourse and seating wall at Emerson Street Skate Park

Announced a plan to make Fisher Street Car Park in Cabramatta free during weekdays. This was part of Council initiative to help ease traffic congestion around the City and also reduce cost of living pressures. Nelson St car park in Fairfield City Centre was also made free within a specific working period.

Held a number of events including Older Refugees launch, Seniors Concert, International Day of people with a disability, Bring it On! Festival, Western Sydney Cycling Network Anniversary and World No Tobacco day.

Held 51 Network and Advisory Committee Meetings including Youth Advisory Committee, Seniors Network, Mayors Crime Prevention Group and Multicultural Advisory Committee.

Handed out donations, Mayoral Donations Scheme, to: − The Returned Services League of Australia to provide financial assistance to Mr. Richard Pritchard for his

attendance at a service at Kanji War Cemetery in Singapore February 15, 2012. − Hosanna World Outreach Centre, Sydney to help sponsor their Sportsfest 2012 event to be held in

Smithfield on 6 and 7 April 2012. − Mr. Xuan Kien (Andy) Lam to provide financial assistance for him to participate in the YMCA Youth

Parliament Program 2012.

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− Cancer Council’s Fairfield Relay for Life 2012 fundraising event is supported by Council, by both assisting in Ground Hire Fees and providing a safe operation of the event.

− Obilic Basketball Club for basketballs and training gear. − Marconi Fencing Academy to assist the “Mini Raiders” Team to compete in the Baby Cham under 13’s

Fencing Competition in New Zealand on November 11, 2012. − “Young UN Women Australia Sydney” to support “You, You in the Community, You in the World” Forum

for 10 students to participate. Adopted three new policies:

− The Mayoral Scholarship Fund Policy, − The Mayoral Volunteers Fund Policy and − The Community Volunteer Fund Policy.

Handed out Councillors’ Community Fund donations to: − Giovanni Gulli and Tina Agnus to assist the Autism Association of NSW Western Sydney School with their

fundraising efforts in providing playground equipment for the Aspect Western Sydney School. − Rotary Club of Cabramatta to assist in the upgrade of equipment that will contribute towards a fully

enclosed trailer for mobile catering in the Fairfield area. − Fairfield PCYC (Police and Community Youth Club) towards their ‘Time for Kids’ Program.

Presented a Certificate of Service to Cathy Watt and her son Marty Watt who are retiring from service to the Fairfield Heights Scout Group ‐ collectively for more than 60 years.

Proposed new “Community Events for Australia Day”, by the Mayor, creating an array of family‐friendly events across the City. Council will provide funding to community groups to arrange these events. In addition to the current Awards of Fairfield City Citizen of the Year, Fairfield City Young Citizen of the Year and Fairfield City Sports Achiever of the Year, a new category was proposed: Fairfield City Volunteer of the Year, in order to recognise efforts by volunteers in the Community.

Held the Mayoral Community Forums which provided residents with an opportunity to meet the Mayor and also other community representatives. The event was well attended with some positive feedback from the community.

Launched the Safe Homes and Communities initiative in partnership with Fairfield and Cabramatta Police and Smithfield Mitre 10. This initiative provided free window locks and door locks for residents who have experienced a break and enter. The initiative also provided tips for residents on how to keep their homes secure on a tight budget.

Initiated 17 correspondences with Government on behalf of the community, including Health Reform, Community Harmony Day and a submission for additional General Practitioners.

Endorsed the concept layout of the Canley Heights Community Centre as a basis of the preparation of the development application.

Endorsed and approved the development of a new community centre at Canley Heights. 713 children attended Council’s Immunisation Clinic over the six‐monthly period. Tendered, supplied and maintained commercial grade gymnasium equipment for both Fairfield and

Cabravale Leisure Centres. Held an 'old time' fair in March for the community, who were encouraged to dress up in the costumes of

yesteryear and invited to come along and take part in the family activities. These included an Easter egg hunt, displays of vintage cars, musical performances and craft workshops.

Adopted various policies and strategies such as: Community Consultation Strategy, Consultation and Engagement Policy with the Leasing of Sports Field Policy being adopted for public exhibition, Multicultural Policy and the Biodiversity Strategy.

Successfully applied for eleven grants and Special Purpose Funding including: International Women’s Day, Youth Week Shuttle Bus, Community Building Partnership with two being from the Office of Communities.

Made a number of submissions including: NSW Club Grants, NSW 2021, Parramatta Light Rail, SWS Regional Plan, Aged and Disability Reform and Liquor licences.

Collected 65,943 tonnes (about 7500 garbage truck loads) of domestic garbage from Fairfield City Council during the year.

Removed 14,748 tonnes of bulk rubbish via the clean up and dumped rubbish removal services. Purchased three brand new hi‐tech one person operated garbage trucks to replace vehicles to improve

service delivery. Repaired 4,179 domestic wheelie bins.


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Coordinated national Clean‐up Australia Day for Fairfield City ‐ volunteers numbered over 1500 and cleaned 39 sites.

Undertook an annual Chemical collection for residents in September at Council’s Cardwell Street Depot with 25.9 tonnes of chemical waste was collected from residents on the day.

Collected 105 tonnes of E‐waste during the year and over 12,500 tonnes of recyclable materials. Developed an Organisational Climate Change Risk Assessment.

THEME 2: PLACES AND INFRASTRUCTURE

Adopted the Asset Management Policy and Asset Management Strategy in May 2011. The Asset Management Strategy included projects which are now completed as per the work plans. Council will formally adopt the Asset Management Plans in 2012/2013.

Constructed a car park in Bonnyrigg Town Centre Park. Completed 100% of all Traffic and Road Safety projects and programs. Completed Green Valley Creek Cycleway from Avoca Road to Orphan School Creek. Designed a new car park for 44 Derby Street, Canley Heights. Accepted $250,000 Road and Maritime Services (formerly RTA) Grant under the 2011/2012 Enhancement

Program. Accepted the funding offer from the Roads and Maritime Services (RMS) to contribute up to $200,000 for the

installation of traffic control signals on Davis Road and Windemere Road intersection, Wetherill Park. Accepted the Roads and Maritime Services’ offer to bring forward the funding for the development and

implementation of the upgrade to the intersection of Smithfield Road and Polding Street, Smithfield. Council wrote to RMS advising of its agreement to the revised funding arrangement under which it is proposed to provide $500,000 in the 2012/13 financial year and $2.5 million in the 2013/14 financial year to Council for the proposed works.

Successfully lobbied State Government to approve and provide funds for traffic control signals at the Davis Road and Widemere Road intersection which would enhance road safety once the recently constructed Reconciliation Drive linking Pemulway and Wetherill Park is opened to traffic.

Undertook nine major engineering projects during the period of January 2012 to June 2012. Issued 95% of Zoning Certificates within five working days. Held six meetings held for Fairfield Local Emergency Management Committee for the period of January 2012

to June 2012. Completed 100% of all infrastructure construction and maintenance projects in the second half of the quarter

due to the extreme wet weather conditions in the first half of the quarter. Completed the lodgement of development application for Rumbriah Hall redevelopment and Fairfield Youth

and Community Centre. Lodged a grant application under the Suburban Jobs Program. Conducted a number of forums for the Recreation Strategy from stakeholders and a solid response through

electronic survey submission. Presented, from the Councillors’ Community Fund, a $1,000 donation to Lions Club of Fairfield. The donation

will assist in the upgrade of equipment, including an upgrade of barbeque equipment, gardening equipment, freezer, eskies and a lawnmower for mobile services. The Councillors’ Community Fund is Council’s way of showing support to worthy causes in the community.

Approved the Draft Policy on Leasing and Licensing of Sportsgrounds and Associated Buildings on Community Land for public exhibition.

Completed the consultation phase of the Recreational Needs Study and a report will be submitted to Council in the next quarter. Work has continued to implement the Open Space Strategy.

The draft Fairfield wide Local Environmental Plan was exhibited, adopted and referred to the Minister for Planning.

Completed the draft Plan for new Section 94 car parking for Canley Heights which will be reported to Council in July 2012. It is expected that the project will be completed in early 2012/2013.

Completed 55 surveying projects during the period of January 2012 to June 2012. Launched Council’s City Connect Bus to the public in July 2012. Council approved $73 million of proposals for residential, commercial and industrial development across the

city.


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THEME 3: ENVIRONMENTAL SUSTAINABILITY

Represented Fairfield City at the NSW Floodplain Management Association (FMA) meetings and conferences.

Continued partnership and sharing of information with the State Emergency Service (SES), the Office of Environment and Heritage (OEH) and the local community on flood risk management. Also provides input to various Flood Committees at other Councils including Liverpool and Holroyd City Council.

Contributed to various industry events including organising one day forums where information on stormwater issues was discussed Council’s Committee member of the NSW Stormwater Industry Association.

Partnered with Monash University in the Water Sensitive Cities Cooperative Research Centre (CRC) Program.

Attended the Sydney Metropolitan Catchment Management Authority (CMA) forum on the Sydney Metro Catchment Action Plan.

Presented a paper on Green Infrastructure at the Institute of Public Works Engineering Australia Conference.

Carried out regular environmental education, working with local primary and secondary schools on native plants, weeds, animals and stormwater pollution. Undertook outdoor activities such as tree planting, weeding and litter removal from Council’s waterways. Provided native plants and advice to several local schools and other community groups and events.

Worked with the wider community through Planet Arc ‐ National Tree Day planting approximately 2,000 plants.

Conducted community working bees with the Indigenous Flora Park Group in the Flora Park the third Sunday of every month.

Held a Vietnamese community planting day at the Cabramatta Flying Fox Reserve. Conducted regular working bees / planting days for the Cabramatta Creek Flying Fox Committee, Fairfield

Creeks and Wetlands Group. Community planting days conducted included: De Freitas Wetland Planting Day; Don Dawson Reserve Clean Up Day; Clean Up Australia Day conducted at Fairfield Park; Cook Avenue planting Day and National tree Day.

Conducted an annual introductory bush care training session for the community. Coordinated volunteers at the community nursery every Wednesday and Friday morning. Supported the “Clear the Air” Campaign by writing to the Premier, the Health Minister and local Members of

Parliament. Implemented a tree branch mulching and recycling program.

THEME 4: LOCAL ECONOMY AND EMPLOYMENT

Completed Stage 1 of the upgrade of Bibbys Place Bonnyrigg ‐ a sustainable street. Adopted the Bonnyrigg Vision Action Plan in March 2012. Coordinated the Bonnyrigg Town Centre Committee with 15 active members/organisations. Developed two world Exchange markets at Bonnyrigg Plaza. Delivered four food safety training courses for 51 participants, including one in first language (Lao). Held the Spirit of Bonnyrigg annual seminar/dinner which included 100 faith leaders from the local area. Co‐ordinated the Smithfield‐Wetherill Park Discussion Group (i.e. Town Centre Committee) meetings: this

provided a forum for local business, community and Police representatives to meet and discuss issues with Councillors, Members of Parliament and Council staff.

Provided financial support for the Cumberland Business Chamber (largest Chamber in the Fairfield LGA). This partnership between Council and the Cumberland Business Chamber assisted in providing assistance, advice and educational programs for local businesses.

Organised three Business Breakfast Seminars (held in July 2012) on the use of social media in marketing. These were provided free of charge for local businesses across the Fairfield LGA.

Developed a new website portal and "Smithfield‐Wetherill Park Business Hub" logo to help promote and assist local businesses within the Smithfield‐Wetherill Park Industrial area.

Developed and distributed "Welcome Packs" for new businesses and their employees. Undertook "Entry/Exit" surveys of businesses entering or leaving the Smithfield‐Wetherill Park area to

determine what are the advantages of the industrial area that can be promoted and what issues need to be


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addressed by Council to help retain existing businesses. This information is then used in the preparation of Works and Marketing Programs for the Smithfield‐Wetherill Park area.

Commenced Smithfield Town Centre Enhancement Program Stage 4 works: Upgrade of existing public domain infrastructure e.g. new roadwork, full width decorative path paving, pram ramps, and landscaping to make the Centre more attractive, safer and accessible for businesses and their customers.

Completed the 2011‐12 Smithfield‐Wetherill Park Industrial Critical Links Path Paving Program (>1.6 km of new path paving) to improve connectivity and pedestrian access for employees and customers to T‐Way stations, bus stops, and local dining and recreational areas.

Undertook surveys of businesses in Smithfield Town Centre and adjacent Smithfield industrial estate to determine the viability and impact of new 5 tonne load limit on The Horsley Drive. The purpose is to divert heavy vehicles away from the town centre to the Heavy Vehicle Bypass Route along Victoria St, to reduce noise and congestion and improve safety in the town centre and adjoining areas. Based on the positive support and benefits identified by the local businesses and residents, the decision was made to retain the new load limit.

Directed support and advice provided by Smithfield‐Wetherill Park Place team to local and incoming businesses on development opportunities, grant funding, educational programs etc.

Attended a number of forums e.g. Fairfield Police local Area Command Community Precinct Meetings, to make representations on behalf of local business stakeholders regarding their issues.

Provided advice and logistic support for community events, e.g. Cancer Council's Relay for Life in Horsley Park that will benefit both the local residential and business community.

Completed Fairfield City Centre Place Marketing Implementation Plan.

Completed and distributed the Fairfield Feast ‐ Signature Dish Magazine to promote the quality cultural food opportunities in the Centre.

Advocated for and received the commitment from State Government to upgrade the Fairfield Station Interchange. This upgrade ensures quality public spaces are created at this key public transport gateway connecting into the main business district of the Centre.

Implemented street activation projects in Fairfield City Centre at Easter and on Mothers Day to bring activity, colour and music to the streets and to promote Fairfield businesses.

Worked in partnership with Woolworths to ensure their new store at Fairfield Heights provides a high quality of streetscape amenity.

Completed an upgrade to the Honour Ave Walk as part of the Fairfield Park War Memorial Gates.

Attended the NBN Summit for Local Government to provide advance readiness information for Councils participation in rollout.

Facilitated Memorandum of Understanding with Technical and Further Education South Western Sydney Institute.

Advocated to the Joint Standing Committee on the Inquiry into Multiculturalism in Australia for provision of business assistance and information in first language and for a review of the skills recognition process to address disconnect between skills for migration and skills for employment.

Membership and attendance at the following: − Villawood One Plan One Place Local Engagement Reference Group. − Villawood One Plan One Place Learning and Employment sub‐committee. − Canterbury Bankstown and South West Sydney Local Employment Priority Area Advisory Committee. − Canterbury Bankstown and South West Sydney Apprenticeship Taskforce.

Included the Local Learning Pathways document as part of the Welcome to Fairfield kit for new residents. Continued contact with Liverpool Hospital and Department of Premier and Cabinet to secure a workforce

development strategy for Fairfield residents. Showcased Try‐A‐Trade event to Trade and Trainee careers for local High School students. Council requested to be a guest speaker for Fairvale High School careers day. Provided input to Destination 2036 NSW consultation about Western Sydney as a tourist destination. Provided input for the Stockland Creative Enterprise initiative. Facilitated business assistance to artists through the TUNE IN TUNE UP initiative. Developed and implemented a Business Confidence Survey. Advocated to Business Enterprise Centres for the delivery of energy efficiency information to businesses in

first language.


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Advocated to WorkCover to provide workshops regarding the new Work Health and Safety Law in first language to Non‐English speaking background business owners.

Provided input to the Liverpool‐Fairfield Professional Business Services Workshop. Hosted English speaking Workplace Health and Safety workshop. Identified and posted information to the Food and Beverage businesses in Fairfield LGA to advise them of

Federal Government grants specific to their industry.

THEME 5: GOOD GOVERNANCE AND LEADERSHIP

Achieved $175,000 savings in business processes for the six monthly period including fleet vehicle rebates, debtor recover processes, diesel fuel rebates and headcount savings from business analysis.

Received the announcement of Nick Lalich retirement as Mayor after over 25 years of service to Fairfield City Council. Nick will now focus on his role as a State Member for Cabramatta in the NSW Parliament.

Celebrated Australia Day by honouring special achievers in our community with the 2012 Fairfield City Community Awards. Congratulations to Jan Collie for Citizen of the Year, Adrian Wong for Young Citizen of the Year and Hayden Mathews for Sports Achiever of the Year.

Received 440 residents’ citizenships over the last six months. Produced a new Rates booklet which will be delivered to Council’s residents in July 2012. 450,035 visits were made to Council’s website. Produced the 2010‐2011 Annual Report. Produced the second and third quarterly reports on the 2011‐2012 Operational Plan. Developed and implemented the service levels and indicators survey to inform Council’s future planning. Developed the 2012 Community Engagement Strategy. Conducted community engagement through focus groups and an on‐line survey to establish community

needs and priorities. Participated in the Western Sydney Regional Organisation of Councils.


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2. PROGRESS PER THEME

THEME 1: COMMUNITY WELLBEING

What is Community Wellbeing? Community Wellbeing relates to the quality of life we enjoy when we live, work, play, shop or visit the Fairfield City area. It’s about a good relationship with our neighbours, the opportunities we have to meet our daily needs and achieve our ambitions, our sense of belonging, respect for the things we value, the support that’s available when we need it, and the pride we feel in our diverse community and neighbourhoods. The goals that have been identified by the community to achieve this Theme are:

Goal 1 Sharing values and respect for our diversity, culture and heritage Goal 2 Being healthy and active Goal 3 Enjoying a good standard of living and enhanced quality of life Goal 4 Being safe and law‐abiding Goal 5 Having access to opportunities

A. PROJECTS Identified below are number of projects in Council’s 2011‐2013 Delivery Program that assist in delivering the community wellbeing outcomes.

Project Description (as per Delivery Program 2011‐2013)

New/ Carry‐over

11/12 12/13 Progress (Jan‐Jun 2012)

Comments

1.1 Bossley Park Preschool project New Behind Schedule

Waiting for the final reports prior to Development Application lodgement.

1.2 Cabramatta Preschool project New Behind Schedule

Awaiting final reports prior to a Development Application submission.

1.3 Community Bike Project (3 years) Carry‐over

Achieved

There has been a significant increase in the number of people participating in the Community bike rides and in the doubling of bikes being loaned out.

1.4 Museum & Gallery New Achieved All proposed works have been completed on the village buildings.

1.5 Whitlam Library refurbishment Carry‐over

Achieved

External refurbishment work has been completed, including the entrance garden which has been upgraded and replanted.


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B. SERVICES Fairfield City Council is a multi‐functional organisation which provides a wide range of services to the community. These all directly contribute in assisting the Council to achieve the community’s Vision for the future of Fairfield City. Some of the services that Council delivered under Theme 1 for the period of January to June 2012 are: Children and Family Services This service provides quality children and family services including early intervention programs to ensure a good future for our children and families within and outside of the Fairfield Local Government Area.

Performance Indicator (as per Delivery Program 2011‐2013)

Result(Jan‐Jun 2012)

Comments

Satisfaction with service ‐ survey 90% Trend in customer satisfaction has decreased due to high staff turnover and higher expectation from parents.

Quality of service ‐ Accreditation 100% 100% of service under the past accreditation system resulted in a successful outcome.

Outcome of the program ‐ measure Australian Early Development Index (AEDI) ‐ preparation for the years before school

32.4% These results include new children starting with the services and children with additional needs preparing for school.

Compliance Investigation and Enforcement This service ensures a safe and clean city that maintains harmony with the environment through the investigation of breaches and the enforcement of regulatory and compliance laws.



Comments

Trend in illegal dumping within the Local Government Area

76% More than 76% of reported matters connected with illegal waste dumping are resolved within agreed time limits.

Trend in animals impounded across the Local Government Area

27% There was an increase of approximately 27% in the number of animals impounded.

Community Development This service ensures quality local services that make a real difference to the life of the local community.



Comments

Satisfaction survey with partners (Annual survey)

93% A survey of thirty Community Organisations indicated 93% agree or strongly agreed that partnerships have met community needs.

Property Services and Community Facilities This service ensures the acquisition of properties for community open space development and the management of Council owned properties and facilities including community facilities, community buses, sporting fields, Council’s offices and buildings and car parks.



Comments

Trend in occupancy rate 90% Council’s leased properties are almost fully occupied.


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Environmental and Public Health This service protects community members from potential food borne illnesses, infection and health via the enforcement of regulatory and compliance laws.



Comments

Trend in % of food premises where compliance was encountered at inspection

52.31% There were 515 premises of 984 inspected found to be compliant with legislation and standards.

Trend in % of premises where compliance was encountered with environmental legislation and standards

12% Limited number of audits undertaken during previous period may have affected the results.

Leisure Centres This service provides access to leisure activities by ensuring a safe, clean and quality service to the community within and outside of Fairfield Local Government Area.



Comments

Approval rating of users (Annual Survey) (Target > 75% rank higher than satisfactory)

76% Customer surveys have been undertaken with school groups and learn to swim participants identifying good results.

Trend in facility usage (leisure centres) 6% Trend for pool usage is down by 6%. The cool weather conditions had an impact on pool usage.

Libraries This service provides free access to a wide range of resources and information including Internet access at five libraries across the Local Government Area (LGA) in attractive, vibrant and user‐friendly spaces that reflect the cultural diversity of the City.



Comments

Trend in customer visits to Council libraries 40,3172 403,172 people visited Fairfield City Library Service. This is a decrease of approximately 2% for the same period in the previous year.

Customer satisfaction survey (Random sample users undertaken annually)

91% A library survey was held in 2011 which showed a 91% satisfaction rating with library services.

Museum and Gallery This service provides programs and a venue to support the unique culture, heritage and history of the City and showcase it to a wide variety of audiences.



Comments

Trend in customer visits to Council Museum 30.4% A total of 226 people and a 30.45% increase compared to last year’s result.


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Policy and Strategic Planning This service ensures working with the community to identify the community’s vision and establish local Policy and Strategy to meet current and future needs of the City.



Comments

Integrated Planning and Reporting reports completed and released within agreed timeframes

80%

With the implementation of the new Integrated Planning and Reporting Framework there was a delay in the development of the first six monthly report, with all other reports completed and released within the agreed timeframes.

Number of Council policies adopted 2 There were two new policies adopted during the period which were the Multicultural Policy and the Community Consultation and Engagement Policy.

Number Strategies /Action Plans 1 There was one new strategy adopted during the period which was the Biodiversity Strategy.

Strategic documents adopted/reviewed 1 The Biodiversity Strategy was adopted by Council.

Fairfield Showground and Golf Course This service provides recreational facilities for social functions and events. It also ensures that Fairfield Markets along with a commercially viable golf course facility are always running for the community.



Comments

Markets Customer Satisfaction (Bi‐annual survey rating quality/value of markets)

76% Identified an increased satisfaction by the community on the conducting of markets at Fairfield showground.

Street and Public Amenities Cleaning This service provides cleaning of gutters and street sweeping, the removal of litter and rubbish from the public domain areas and public amenities cleaning (toilets) across the Local Government area.



Comments

Trend in service requests regarding street and public amenity cleanliness

268 An increase of 3% was recorded for street cleaning service requests.

Townsafe Program This service improves the community’s safety in the Cabramatta and Canley Vale Town Centres through the CCTV network by providing contract management of monitoring, equipment, reporting and auditing of the program.



Comments

Annual report on trend and observations n/a Annual report due to be submitted to Council in Nov 2012.


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Waste Management This service provides a domestic and commercial garbage service across the Local Government Area (LGA). This includes the collection of domestic garbage, recycling and bulky waste from residential properties and processing of domestic garbage in line with ecologically sustainable development principles.



Comments

Trend in Customer Request Management complaints regarding domestic waste collection

4,854 Service requests increased due to higher weights in bins and people reporting greater levels of missed services.

THEME 2: PLACES AND INFRASTRUCTURE

What are Places and Infrastructure? Places and infrastructure are the buildings, facilities, open space, town centres, roads, footpaths, public transport and all other built structures that we use to meet our day to day and future needs. The availability of places and infrastructure in the community enables services to be provided and therefore contributes to our wellbeing. The quality of our places and infrastructure creates a first impression for visitors to our city and help shape the care and pride we take in our area. The goals that have been identified by the community to achieve this Theme are:

Goal 1 Our City is a clean and attractive place where we take pride in our diverse character Goal 2 Buildings and infrastructure meet the changing standards, needs and growth of our community Goal 3 Our City is accessible Goal 4 Our City has quality public spaces as well as entertainment, leisure and recreation opportunities Goal 5 We minimise the impacts from natural events and disasters

A. PROJECTS Identified below are number of projects in Council’s 2011‐2013 Delivery Program that assist in delivering the places and infrastructure outcomes.


New/ Carry‐over


Comments

2.1 Access Vote Project Carry‐over

Achieved Project achieved in Quarter 3 by improving access to Villawood Senior Citizens Centre.

2.2 Asset Management Project (2 years) New Achieved The Asset Management Policy and Strategy were both formally adopted.

2.3 Bonnyrigg Town Centre Park ‐ Car Park New Behind Schedule

The line marking for the car park was delayed due to wet weather. Both the car park and the traffic signals have been completed.

2.4 Cabramatta Coach Parking New Behind Schedule

This project is delayed due to wet weather and the unavailability of pavement materials.


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New/ Carry‐over


Comments

2.5 Cabramatta Footpath Upgrade (4 years) Carry‐over

Behind Schedule

This project is delayed due to wet weather and the unavailability of pavement materials.

2.6 Canley Heights Improvement Works (Public Domain Works Stage 2 and 3)

Carry‐over

Behind Schedule

Completed installation of screen, roller shutters, design and quotation for the kiosk. Still to complete the kiosk, LED lighting, flagpole and CCTV.

2.7 Canley Vale Banner Pole / Street Lighting New Behind Schedule

Banner Pole is delayed due to wet weather and the Link Road Project delay, awaiting the completion of pavement.

2.8 Canley Vale Link Road New Behind Schedule

Awaiting the completion of the 7 metre wide asphalt road by the end of July 2012.

2.9 Depot ‐ 216 Sackville Street Refurbishment New Achieved Project achieved in Nov 2011.

2.10 Developer Contribution Plans ‐ Car Parking Assessments

New Behind Schedule

Council is in process of placing the plan on public exhibition. It is expected that the project will be completed early in 12/13.

2.11 Fairfield Comprehensive Local Environmental Plan (LEP)

Carry‐over

Achieved

The Local Environmental Plan was exhibited, endorsed by Council and forwarded to the Minister for endorsement in early May 2012.

2.12 Fairfield Library Carry‐over

Behind Schedule

SGS Economics and Planning was engaged to complete the feasibility study.

2.13 Fairfield Town Centre Park New Behind Schedule

Construction work of the Barbara Street Playground is expected to be completed by end of August 2012.

2.14 Fairfield Town Centre Streetscape Lighting Improvement

New Achieved

The replacement of all remaining 'yellow' street lighting with more sustainable 'white’ luminaries are expected to be complete in September 2012.

2.15 Fairfield Youth and Community Centre Carry‐over

Behind Schedule

Construction funding has been withdrawn by Mounties with alternate funding yet to be determined.

2.16 Fisher Street Car Park New Achieved Fisher Street car park project completed.

2.17 Interwoven Arts Program New Achieved

The Interwoven Arts Program completed and will be added into the Operational Plan 2012/13 of the streetscape works in The Crescent.

2.18 Mechanical Workshop Working at Heights New Achieved Project achieved in June 2012.

2.19 Open Space Strategy New Behind Schedule

Completed the open space inventory with recreational need strategy, plans of management and bike plan reviews included in the 2012‐2013 Operational Plan.

2.20 Restwell Road Voluntary Planning Agreement works (2 years)

Carry‐over

Behind Schedule

Subdivision application approved with Certificate of Title instrument nearly finalised.


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New/ Carry‐over


Comments

2.21 Smithfield Town Centre Enhancement Program ‐ Stage 4

New Behind Schedule

The detailed design plans were completed and contractors commenced work in June 2012.

2.22 Smithfield Town Centre Street Banner Poles

New Achieved Banners updated throughout Smithfield/Wetherill Park.

2.23 Smithfield Wetherill Park Industrial Estate Heavy Vehicle Access Improvement Program

New n/a

2.24 Sustainable Resource Centre Operational Maintenance Project ‐ Site Improvements

Carry‐over

Achieved All planned maintenance and renewal activities have been completed.

2.25 Transport Management and Accessibility Plan Cabramatta

New Behind Schedule

Delayed due to additional requests from Roads and Maritime Services.

B. SERVICES Fairfield City Council is a multi‐functional organisation which provides a wide range of services to the community. These all directly contribute in assisting the Council to achieve the community’s Vision for the future of Fairfield City. Some of the services that Council delivered under Theme 2 for the period of January to June 2012 are: Asset Management This service provides the management and maintenance of Council owned assets.



Comments

Trend in Asset Values covered by Asset Management Plans

$1.2b With four Asset Management Plans in draft format, Council has identified more asset values. These are to be presented and adopted later in 2012.

Built Services This service provides detailed engineering and urban landscape designs and specifications for civil (e.g. roads) and urban landscape infrastructure and develops programs to reduce speed related crashes across the City.



Comments

Trend in number of design and traffic/road safety projects delivered each year

63

There was a total of 63 requests received relating to traffic and road safety design that were implemented. This is a decrease from previous requests due to additional consultation required for different types of projects’ scales and sizes.

Building Control This service provides the assessment, investigation, certification and enforcement of compliance law and regulation on developments within Fairfield City.



Comments

Trend in Development Applications determined within the Statutory time limit

60% Determination of applications in this period are less than the aspired target percentage due to engineering issues on the subject sites, quality of applications.


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Construction Contracts Management This service provides expert advice on engineering projects in terms of feasibility, cost of construction and construction supervision.



Comments

Trend in % variation on contract management (Target <10%)

10% Variation in contracts was less than 10%.

Development Planning This service provides professional and efficient processing of Development Applications and Engineering Construction Certificates to provide high quality development across residential, commercial and industrial areas within the Local Government Area (LGA).



Comments

Trend in Development Applications determined within the Statutory time limit ‐ measured against Target (Target ‐ Overall DAs 70% within 40 working days)

65% This decrease was due to the determination of complex applications, site constraints and drainage submissions with inadequate information.

Emergency Risk Management This service provides the assistance, leadership, resources and support to the emergency and disaster planning and response within Fairfield Local Government Area.



Comments

Conduct annual review of Fairfield Emergency Risk Management Plan

100% Review of Fairfield Emergency Risk Management Plan completed.

Infrastructure Construction and Maintenance This service provides the construction, maintenance, repair, inspection and testing of Council assets, including fleet, plants, roads, signs, footpaths, drainages, kerbs, gutters, car parks, ovals and Council buildings.



Comments

Achieving adopted level of service for each class of Asset

100% All Interim Service Levels have been met.

Trend in complaints/compliments received from the public regarding the appearance of parks/ gardens/sports fields

70% Mowing schedules experienced serious backlogs due to weather conditions and capacity. As a result the level of community complaints escalated.

Major Projects Management This service provides project management of the funding, planning, construction and commissioning of major new community infrastructure.



Comments

Actual cost of completion/baseline cost n/a No projects completed in this reported period for trend/comparison.

Actual design cost/Final total cost 3.3% to 6.0% Still in progress. Design costs within expected range of project size.


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Open Space This service provides the management and maintenance of Council owned open space assets including parks, reserves, sporting fields, trees, native bush and public amenities.



Comments

Establishment of a Sport and Recreation Council (Target June 2012)

50% This project is behind schedule, however, all preliminary work has been undertaken to identify and set in place, by end of December 2012, the Sport and Recreation Council.

Strategic Land Use Planning This service provides the development and maintenance of the Strategic Land Use Planning Policy Framework for Council including Council’s Local Environmental Plan (LEP), Development Control Plan (DCP) framework, Development Contributions and other relevant studies and policies.



Comments

Comprehensive Local Environmental Plan (LEP) gazetted

100% Public exhibition held from January to March 2012. Endorsed by Council in April 2012 and forwarded to the Minister seeking endorsement in early May 2012.

Comprehensive Development Control Plan (DCP) adopted by Council

100%

A review of the City Wide and Place based DCPs to ensure they are consistent with the new comprehensive Local Environmental Plan was completed in 2011/12 ready for the matter to be referred to Council early in 2012/13.

Surveying This service provides surveying and spatial data services to Council and the community including surveys for traffic projects, catchment management projects, engineering, topographic, conveyancing, structural monitoring and property development.



Comments

Level of customer satisfaction based on customer assessment (Target 90% approval)

95% The result exceeds the 90% target.

City Connect Bus This new service provides a free City Connect Bus service trial for six months (August 2012 to January 2013).



Comments

Trial evaluation report on patronage, timetable, routes and cost

n/a City Connect bus service was launched in July 2012. The result of this service will be published in the next Delivery Program Report (Jul 12 to Dec 12).


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THEME 3: ENVIRONMENTAL SUSTAINABILITY

What is Environmental Sustainability? Our local environment and natural resources define our City and contribute to our wellbeing. In turn, our activities impact the quality and viability of many species and finite resources. Increasing awareness of environmental challenges such as climate change and water shortages has increased the pressure for protection and management of our bushland, local wildlife and waterways. Environmental sustainability is important at the local and global level and for the health and wellbeing of future generations. The goals that have been identified by the community to achieve this Theme are:

Goal 1 Protecting and enhancing our natural environment Goal 2 Contributing to actions that address climate change Goal 3 Supporting sustainable activities and development

A. PROJECTS Identified below are number of projects in Council’s 2011‐2013 Delivery Program that assist in delivering the environmental sustainability outcomes.


New/ Carry‐over


Comments

3.1 Home Unit Liaison Officer (3 years) Carry‐over

Achieved

Project achieved by developing the translated unit block signage and the ‘Welcome pack for new Residents’.

3.2 Waste Enforcement Group (2 years) Carry‐over

Achieved

Waste Enforcement Group achieved great results with issued fines valued at $149,150 and approximately 550 official warnings issued resulting in a great increase of waste education dumping within the community.

B. SERVICES Fairfield City Council is a multi‐functional organisation which provides a wide range of services to the community. These all directly contribute in assisting the Council to achieve the community’s Vision for the future of Fairfield City. Some of the services that Council delivered under Theme 3 for the period of January to June 2012 are: Catchment Management This service provides the management of the risk to life and property from flooding of our creeks and catchments, the quantity and quality of stormwater runoff and our natural resources such as creeks, wetlands, bushland reserves and foreshores.



Comments

Reduction of flood impact on the numbers of properties each year (catchments to be studied)

4 Four catchments studies were conducted during this reporting period.


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Sustainable Resource Centre This service provides a commercial construction and demolition materials recycling service which produces marketable materials allowing Council the capacity to divert costly landfill for reuses as civil materials.



Comments

Savings to Council in material costs ($ per year)

$124,500 Council's Material Cost Savings breakdown is $27,500 savings on materials purchased and $97,000 savings on disposal costs.

Trend in quantity of material received for recycling purposes

12,000 Incoming material trend is stable while sales volume has increased.

Waste Education and Environmental Sustainability This service provides education and promotes environmental sustainability within the community and the Council in order to further reduce waste generation, waste to landfill, littering and illegal dumping.



Comments

State of the Environment Report submitted within statutory requirements and timeframe

n/a State of the Environment Report not due till November 2012.

THEME 4: LOCAL ECONOMY AND EMPLOYMENT

What is Local Economy and Employment? The businesses and industries in Fairfield City and the surrounding areas provide goods and services as well as local employment opportunities. The shopping centres not only provide a range of products and services, they are also important meeting places and often represent the identity of their suburb. The Smithfield‐Wetherill Park industrial area is one of the largest industrial estates in Australia and therefore a major employer, traffic generator and economic powerhouse. Higher than average levels of unemployment, especially youth unemployment, place increased importance on access to education and training. The goals that have been identified by the community to achieve this Theme are:

Goal 1 A range of employment opportunities and a workforce with a variety of skills Goal 2 Having Vibrant, safe and attractive places for shopping and access to services Goal 3 Prosperous businesses, industries and services

A. PROJECTS Identified below are number of projects in Council’s 2011‐2013 Delivery Program that assist in delivering the local economy and employment outcomes.


New/ Carry‐over


Comments

4.1 Lions Club Initiative to Remove Pole Posters Carry‐over

Achieved This project was achieved by updating the training materials.

4.2 Marketing Fairfield Town Centre Carry‐over

Achieved

In June 12, the alteration of Fairfield City Centre Gateway signage and the submission of the Marketing Implementation Plan to Council’s Management Committee.


Page 18

B. SERVICES Fairfield City Council is a multi‐functional organisation which provides a wide range of services to the community. These all directly contribute in assisting the Council to achieve the community’s Vision for the future of Fairfield City. Some of the services that Council delivered under Theme 4 for the period of January to June 2012 are: Place Management This service provides an integrated and strategic service to coordinate activities and issues in centres and key locations across the city: four main town centres and employment lands within the Local Government Area (LGA).



Comments

Trend in formal consultations with stakeholders (both internal and external) per year

176%

This dramatic trend increase of 176% is due to an improvement in record keeping, consolidation of two previous consultation measures into one, and a change in business needs in both Fairfield Place and Smithfield/Wetherill Park.

% delivery of outcomes identified in Annual Action Plan per year

75% 75% of all projects during the reported period were completed with those outstanding included in the 2012‐2013 Operational Plan.

THEME 5: GOOD GOVERNANCE AND LEADERSHIP

What is Good Governance and Leadership? As a democracy, we want our leaders to listen to us, represent our views with integrity and strive to achieve for the good of the community. Decision making, especially in the public sector, must be transparent, objective and accountable. Good governance and leadership ensures the community has access to information and participates in the development of policies and decisions that affect them. Across all sectors of our community we look for a high standard of ethics, justice and honesty to be reflected in the actions and behaviour of individuals, organisations, businesses and governments. The goals that have been identified by the community to achieve this Theme are:

Goal 1 We are well represented and governed where all act ethically and in the interest of the community Goal 2 All have a voice and the opportunity to participate Goal 3 Our City has a good reputation for equity and fairness

A. PROJECTS Identified below are number of projects in Council’s 2011‐2013 Delivery Program that assist in delivering the good governance and leadership outcomes.


New/ Carry‐over


Comments

5.1 Asset Management Service Level Consultation

New Achieved

The Asset Management Policy and Strategy were both formally adopted by Council. The Service Level Consultation is one of these important projects.

5.2 Digitisation of Council’s Minutes Carry‐over

On Schedule Council Minutes for the period covering 1948 to 1985 are now completely digitised.


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New/ Carry‐over


Comments

5.3 Enhance Council’s On‐line presence Carry‐over

Behind Schedule

This project has been deferred to 2012‐2013 due to a vacancy in the position managing the project.

5.4 Increased Computer Access ‐ Children and Family Services

New Achieved This project was completed in December 2012.

5.5 Increasing Information Technology System Capacity and Resilience (Phase 2 and 3)

Carry‐over

Behind Schedule

The capacity and resilience project is dependent upon the Whitlam library having the power upgraded ‐ anticipated within the second half of 2012.

5.6 Mobile Infringement Devices New Not yet due to commence.

5.7 Sustainable Resource Centre Development Application Planning

New Rescheduled

The Development Application has been withheld pending the outcome of Councils July 2012 round of meetings.

5.8 Update and Develop Council’s Strategic Planning Documents as Required

Carry‐over

Achieved

A number of strategic documents have been completed e.g. Cultural Plan Action Plan, Health Framework and the Operational Plan for 2012‐13.

B. SERVICES Fairfield City Council is a multi‐functional organisation which provides a wide range of services to the community. These all directly contribute in assisting the Council to achieve the community’s Vision for the future of Fairfield City. Some of the services that Council delivered under Theme 5 for the period of January to June 2012 are: Business Improvement Unit This service provides business analysis to improve the efficiency and/or outputs for the City Services Department (CSD) of Council. This service also maintains and develops an accredited Quality Assurance system for departments within CSD and manages Council’s passenger fleet.



Comments

Trend in total savings achieved in business processes

$180,000 These savings include fleet vehicle rebates, debtor recovery processes including Lease Register improvements, diesel fuel rebates and headcount savings from business analysis.

Customer Service ‐ Administration Building This service provides a centralised Customer Service Centre from Council’s Administration Centre including a Customer Contact Counter and Telephone Call Centre service to facilitate customer access to Council services.



Comments

% customers satisfied with service received at front counter and call centre (Quarterly Survey) (Target 90%)

95% 95% of customers surveyed indicated they were happy with service provided.


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Civil and Councillor Services This service provides Council’s formal decision making processes and supports its elected representatives in their deliberative and civic duties.



Comments

Number of resolutions arising from Council meetings per year (Council resolutions plus Section B resolutions from Committees)

57 There has been an increase in the number of resolutions due to an increase in the number of reports submitted to Council.

Percentage of resolutions in open versus closed sessions

70% Reports are classified in accordance with the Local Government Act with 70% resolved in open sessions.

Communications This service provides corporate publications, print and social media, promotes Council activities and services and encourages participation in Council activities to better inform and engage with the local community.



Comments

Number of news items published by media as a result of media releases provided

28 There were 28 news stories generated in media as a result of media releases provided.

Number of news items published by media in community newspapers as a result of media releases provided

12 There were 12 news items published in ethnic media as a result of media releases provided.

Annual customer satisfaction survey (awareness and value of communications)

n/a Survey postponed.

Enterprise Performance This service provides improvement of the performance and accountability of Council through the development and implementation of a strategic management, performance framework and reporting processes across Council.



Comments

Production and adoption of six monthly Delivery Program Report

95% Delivery program six monthly report was slightly delayed and presented to Council meeting April 2012.

Production and adoption of End of Term report for the Delivery Program and Community Strategic Plan

n/a Due to be completed in August 2012.

Financial Operations This service provides the revenue collection and supplier payments for Council by ensuring the effective and efficient processing in line with statutory requirements.



Comments

Trend in % rates outstanding 3.79% There is a slight decrease in the result due to reminder notices being regularly sent


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Financial Management This service provides financial services, analysis and advice to ensure Council’s immediate liquidity and long term financial viability.



Comments

Trend in Council’s overall financial sustainability

n/a Council's Interim and un‐audited Financial Sustainability Indicators are within industry benchmarks and targets set awaiting final sign off by auditors for final results.

Production and adoption of the Annual Financial Statements Report (Target ‐ Unqualified Annual Audit Option)

100% Unqualified audit opinion achieved for 2010/11 financial year.

Governance This service provides the development and maintenance of the framework, policies, processes and systems whereby Council identifies its responsibilities to the community and other stakeholders to ensure that Council has effective leadership, authority, accountability and controls.



Comments

Trend in formal requests for information 6 There was an increase in number of formal requests for information.

Trend in the number of code of conduct breaches per year

1 There was one Code of Conduct complaint during the period.

Graphic Design and Printing This service provides an internal and external printing, graphic design and production service to enhance the quality of Council’s publications through a cost effective service delivery model.



Comments

Satisfaction of customers with service received (Target 90% report high level of satisfaction) ‐ Random quarterly survey based on customer sample

99% Survey conducted in April 2011.

Human Resources This service provides strategic and operational human resources services including industrial and employee relations, occupational health, safety and wellbeing and organisational and workforce development.



Comments

Trend in Occupational Health and Safety incidents

12.6% The lost time injury frequency rate has decreased from 14.08% to 12.60% ‐ quite a satisfactory level.

Staff assessments of training courses (target 85% satisfied or higher)

92% Staff evaluation of training averaged 92% ‐ well above the minimum requirement.


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Information Technology This service provides the management of the Information technology (IT) systems and its infrastructure in order to meet the operational requirements of Council.



Comments

Stakeholder satisfaction with IT service provision (Annual Survey‐ Target >85% of respondents rating service satisfactory or better)

n/a Stakeholder satisfaction with IT service provision survey will be implemented in December 2012.

Land Information Services This service provides the management of Council’s Geographic Information System (GIS) and provide access and specialist advice across Council. This system provides information relating to land in both text and mapping geographic formats across the Local Government Area (LGA).



Comments

Trend in Geographic Information System record creation

62 There has been a decrease of 2% in the number of Geographic Information System records created during this reporting period.

Procurement, Stores and Supply This service provides the management of the procurement policy and processes of Council for the acquisition of goods and services needed to deliver Council services. It also provides internal stores and supply service including the purchasing, receipt, supply, storage and distribution of stores, office supplies and equipment.



Comments

Number of major contracts (>$150K including GST) issued per year

8 Council awarded eight contracts over $150,000 (including GST) to a total amount of approximately $4.7 million.

Adoption of the new Policy and Accountability Framework (Target June 2013)

50% The draft of the new Procurement Policy and accountability framework has been finalised. Further work continues to refine and develop the implementation plan.

Property Development Fund Unit This service provides Council with a self funded Property Development Fund (PDF) for the purpose of generating additional revenue through entrepreneurial real estate activities with the commercial returns being reinvested and available for identified projects for the City.



Comments

Review of Property Development Fund (PDF) Plan

100%

Development of properties in the Property Development Fund Plan is to commence post Council approval in October 2012. Initial planning and staging of developments have been carried out.


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Records Management This service provides the management of Council records and information management systems across the Council and it ensures compliance with legislative requirements and relevant standards for records and information management.



Comments

Trend in Electronic Document and Record Management System usage

33% There are now 34,836 documents stored in the electronic document management system.

1 - City of Fairfield · THEME 1: COMMUNITY WELLBEING ... Youth Week Shuttle Bus, Community...

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