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An introduction to Choice Based Mobility

Stephen EllisCLG Mobility Services Delivery Manager

South East London Housing Partnership 2009

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Introduction to housingmoves

• Seaside & Country Homes scheme

• Choice Based Mobility

• www.housingmoves.org

• National housing mobility advice hotline

• Identifies other housing mobility options

• Shares good practice with participating landlords

• Quarterly newsletters for landlords and registrants

• ‘Highly commended’ by CLG Permanent Secretary following short-listing for Delivery of Services and Analysis Award

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• Scheme dates back to GLC

• Properties subject to Nomination Agreement between Secretary of State and participating landlords

• Open to applicants aged 60 and above who occupy social housing in London and who are referred by their landlord

• Priority given to households who free up the largest properties

• 3,500 properties on scheme and approx 8% become void each year

• Portfolio of one and two-bed flats and bungalows

• Demand outstrips supply

Seaside & Country Homes

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• London Boroughs and London based RSLs promote the scheme and nominate applicants

• Applications vetted by the housingmoves team

• Properties are managed by participating landlords

• Void property details are passed on to housingmoves team

• housingmoves staff contact registered applicants to offer viewings

• Applicant views property and hopefully accepts tenancy offer

• London landlord fills new void from transfer or waiting list

Choice Based Mobility

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Choice Based Mobility pilot case study

National RSL

• Properties currently let through direct nom, and local and regional CBLs• Some attracting no bids at all• Mixture of properties: General needs, studios, sheltered

• Properties identified as hard-to-let passed to housingmoves team• Property type/size and local area and amenities info provided• housingmoves team contact relevant registrants • Interested registrants nominated • Viewing arranged and tenancy offered

housingmoves now able to offer opportunities to areas not covered by SCH Nomination Agreement and filling at least one void each month

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Choice Based Mobility pilot case study two

Local Authority

• 40% of stock is classified as older persons accommodation• Regional CBL launched early 2008• Some ‘hard-to-let’ stock attracting small numbers of bids• housingmoves already offers SCH customers the chance to move to nearby area

• housingmoves registers interested customers on sub-regional CBL• Properties still available after two bidding cycles made available to housingmoves• Property type/size and local area and amenities info provided • housingmoves team contact potential movers and bid on their behalf• landlord notifies registrant and housingmoves of the outcome of the bid• Viewing arranged and tenancy offered

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• Properties can remain empty for long periods of time

• Additional rental income and tenants who have chosen to live in their home and local area

• Increased political profile of housing mobilityHCA ‘Mobility Matters report’conservative mutual exchange proposals

• Large numbers of under-occupied properties in London

• More appropriate use of stock

• Properties promoted through website, newsletter and virtual tours

• Free service – and all of the hard work is done by housingmoves staff!

Why should landlords participate?

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Opportunities

South East Ashford, Isle of Wight, Christchurch, Tonbridge, Reading, Eastbourne, Portsmouth

South West Devon, Torquay, Wiltshire, Bath, Newton Abbot, Leamington Spa

East of England Great Yarmouth, Norwich, North Walsham, South Cambs, Peterborough, Rochford

Beyond Salford, St Helens, Bolton, Staffordshire

• National RSLs• More than 50 landlords participating• Projected moves for year one: 150

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Regional Officers

Greater London and the South East• Sima Gohil• 07920 753 185

South West• Josie Wainwright• 07786 910 936

East of England• Colin Gipp• 07786 910 300

Stand number 11

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•08450 21 20 20

• email: enquiries:@housingmoves.org

• Experienced customer service team

• Providing information on housing opportunities to all

• Info on assistance payments and how to access CBL schemes

• www.housingmoves.org

Mobility advice for customers

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• Info on each scheme and how to apply

• Downloadable application form and guidance notes

• Property and area information

• News and Events

• PDFs of all marketing material including case studies and landlord and applicant notes

www.housingmoves.org

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Thanks for listening

Any questions?

Stephen EllisMobility Services Delivery Managerhousingmoves242 Vauxhall Bridge RoadLondonSW1V 1AU

T: 020 7944 2553E: stephen.ellis@housingmoves.org