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Transcript of 1 A Presentation From : Sri S. SATYANARAYANA Chairperson Ramagundam Municipality Workshop on...
1
A Presentation From :
Sri S. SATYANARAYANAChairperson Ramagundam
Municipality
Workshop on “Strengthening Urban Management in India” at ASCI – Hyderabad, 19-23 January’04.
Original presentation has been modified for Internet use.
2
CHANGE MANAGEMENT IN RAMAGUNDAM MUNICIPALITY
KARIMNAGAR DISTRICT
ANDHRA PRADESH
3
General Condition of Normal Municipalities
Poor Administration Low Income Low Collection Insufficient Infrastructure Poor & Insufficient Water Supply Poor & Ineffective Sanitation Public Dissatisfaction
ASCI 19-23 Jan’04.Hyd
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ACTIVITIES OF MUNICIPALITY
CLEAN ENVIRONMENT GOOD WATER SUPPLY EFFECTIVE ILLUMINATION GOOD INFRASTRUCTURE PERFECT SERVICE DELIVERY POVERTY ALLEVATION EFFECTIVE ADMINISTRATION STRONG FINANCE
ASCI 19-23 Jan’04.Hyd
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Involve Councillors ,Public Representatives and Voluntary Organisation.
Motivate Staff. Simplify the systems. Set good Principle and Practices. Set Goals and Plans to reach Goals. Aim to get Public Satisfaction at every step Improve Financial Recourses & Reduce Wasteful
Expenditure Provide Transparent Administration. Try for Cost Effective Innovative Technologies. Improve Efficiency and Cost effective in every department
We need Change Management .
ASCI 19-23 Jan’04.Hyd
6
Steps for
Create Confidence in the Citizen That the Council
is for Development
ASCI 19-23 Jan’04.Hyd
7
CLEAN ENVIRONMENT
Clean Ramagundam Organised the programme of
‘Clean Ramagundam’, mobilised sufficient men and machinery and entire town was cleaned to show to the people how good is the town when it is clean.
With street plays and pamphlets reached near
to the people particularly housewives how they should cooperate for cleanliness.
ASCI 19-23 Jan’04.Hyd
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EFFECTIVE ILLUMINATION
1800 Streetlights, 400 Sodium Vapor Lamps 3 high mass lights, 300 electrical poles, 120 km. conductor and repair of old streetlights are taken up on mass scale.
Timers are provided.
Better Maintenance system introduced.
House owners are made responsible for safety of the Streetlights.
ASCI 19-23 Jan’04.Hyd
9
PERFECT SERVICE DELIVERY
List out services extended by Municipality.
Simplified the procedures.
Developed systems and controls.
Motivated the concerned to follow the new concept.
Give awareness to the beneficiaries.
Few Steps taken towards Perfect Service Delivery are explained under Effective Administration.
ASCI 19-23 Jan’04.Hyd
10
Steps for
Strong Financial Management Initiatives
At Ramagundam Municipality
ASCI 19-23 Jan’04.Hyd
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STRONG FINANCE
Good Revenue Collection System Eradication of Revenue Leakages Reduction of avoidable expenses Tap Govt. schemes Better Accounting system Optimum Utilisation of Assets &
Resources Computerisation
ASCI 19-23 Jan’04.Hyd
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STRONG FINANCE
Collection of Taxes from - Property Tax
- Advertisement Tax
- D&O Trade License Fee
- Service Charges from Hospitals,
Hotels, Lodges & Hostels, etc.
ASCI 19-23 Jan’04.Hyd
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- 1% on License Fees from Bars & IMFL shops- Vacant Land Tax- Permission charges & Regularisation of
Constructions - Entertainment Tax- Stamp Duty- Mutation Fee & Fee for Certificates
STRONG FINANCE
ASCI 19-23 Jan’04.Hyd
14
FEW STEPS TOWARDS REFORMS Engaged 60 Graduates unemployed youth, surveyed entire town and covered all the
houses into tax net.
- This has increased tax revenue by Rs.60.00 lakhs
Measured all the doubtful houses and re-assessed properties.
- This has increased revenue by another Rs.20.00 lakhs.
Computerised and issued challans for payment of Property Tax.
Accounts are opened in all the Banks. The house owners can pay tax at their convenient time at their convenient Bank.
STRONG FINANCE
ASCI 19-23 Jan’04.Hyd
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FEW STEPS TOWARDS REFORMS Engaged unemployed boys and girls for a period of one
month who have gone to every house and handed over the Challan, briefed them what Municipality is doing, what has been done in the ward and what is the Income and Expenditure from the ward, why they should pay the tax and how the tax has to be paid .
Surveyed, Identified and listed ward-wise all the D&O Trades in the town by engaging unemployed youth.
Serving Demand notices to all the Traders and collecting tax.
- This shall increase Revenue by Rs.10.00 lakhs.
STRONG FINANCE
ASCI 19-23 Jan’04.Hyd
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FEW STEPS TOWARDS REFORMS
Advertisements Tax is Privatised
Making public responsible for payment of taxes as collection by Municipality is dispensed.
Meter Reading and Issuing of Water Supply Bills is Privatised
STRONG FINANCE
ASCI 19-23 Jan’04.Hyd
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FEW STEPS TOWARDS REFORMS Identifying and levying Vacant Land Tax is in process. We expect Vacant Land Tax of about Rs.3.00 crores per
annum. Keeping a watch on Entertainment tax and Stamp Duty and
Professional Tax. Total Revenue Demand has increased from Rs.1.80 crores to
Rs.7.50 crores and expect to increase to Rs.10.00 crores by next year.
Our Municipality is Upgraded from Grade II to Grade I and now to Special Grade We shall achieve Selection Grade by 2003-2004
STRONG FINANCE
ASCI 19-23 Jan’04.Hyd
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Kept watch on Power bills and reduce power consumption
Provided Timers for Power Saving Effective use of Municipal Resources Privatization of Security and Operation &
Maintenance of Water supply Privatization of Sanitation by engaging Dwcua
Groups.
REDUCTION OF EXPENDITURE
ASCI 19-23 Jan’04.Hyd
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Improved Cost effective Sanitation system
Computerisation for Simplifying and Streamlining the System.
Always watch for cost analysis for cost reduction
REDUCTION OF EXPENDITURE
ASCI 19-23 Jan’04.Hyd
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Steps for
Effective Administration and Management
Initiatives
At Ramagundam Municipality
ASCI 19-23 Jan’04.Hyd
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Effective Management systems and controls for every Department.
Involvement of Councilors and staff and motivate them.
Good principles and practices.
Privatisation to meet the gap.
Transparency
Optimum utilisation of the available resources.
EFFECTIVE ADMINISTRATION
ASCI 19-23 Jan’04.Hyd
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Few Steps Towards Effective Administration Developed systems of functioning and controls for every
Department.
Area is divided into zones. Reorganized the functions of the staff by converting all the Bill Collectors and office assistants as Zonal Officers and made them responsible for all the functions of the Municipality in the zone.
Issue of Birth and Death Certificates is simplified, streamlined to issue on first come first served basis - for the transparency it is shown on the Board updating everyday what serial number applications are received and upto what serial number certificates are issued.
EFFECTIVE ADMINISTRATION
ASCI 19-23 Jan’04.Hyd
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Few Steps Towards Effective Administration
Procedure for Construction permissions is simplified and streamlined. Permissions are issued within 5 days –12 days on first come first served basis. The applications are received at service centre and approvals are dispatched through courier. - for transparency, it is shown on the Notice Board, updated every Wednesday upto what serial number applications are received and what serial number applications are approved/rejected.
Complaints for Water Supply, Sanitation, Streetlights, Town Planning and General are received in person or by phone are given subject-wise serial number and attended on first come first served basis.
EFFECTIVE ADMINISTRATION
ASCI 19-23 Jan’04.Hyd
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Few Steps Towards Effective Administration The signature of the complainant is obtained on complaint form
certifying that the complaint is attended satisfactorily duly certifying the materials consumed. - for transparency, it is shown on the Board, updated everyday morning upto what serial number complaints are received and upto what serial number complaints are attended.
Developed internal reporting system so that the delay in attending service is reported to the Chairperson/Commissioner.
Commenced Service Centre (now Citizen Charter). Any citizen coming for the help is received well and attended through Service Centre which is managed by young graduate girls under supervision of a senior most hardworking Bill Collector.
EFFECTIVE ADMINISTRATION
ASCI 19-23 Jan’04.Hyd
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Few Steps Towards Effective Administration A Video programme covering around 10 minutes regarding the procedure
for Construction Permissions, issue of Birth and Death Certificates, Financial condition of the Municipality, Payment of Taxes, how to get Water Supply Connections, how to avoid Stray Cattle etc. are prepared and telecasted on every Saturday at 9.00p.m. for the awareness of the citizens.
Provide Boards in every ward showing Tax Arrears and Demand, Tax received and balance Tax, cost of services and the details of works executed for the information of the people living in that ward.
Dial your Chairperson programme is organised on every second Saturday from 1.00pm - 2.00pm - attend over 30 enquiries, explain procedure – bring awareness – which is well received by public- Attended by MRO, CI of Traffic, ADE of Electrical in addition to Commissioner & all Heads of the Department of Municipality.
EFFECTIVE ADMINISTRATION
ASCI 19-23 Jan’04.Hyd
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Few Steps Towards Effective Administration Involved the staff, Councilors and other important persons of the town
in the following committees.1. Town Development Committee
2. Town Planning Committee
3. Sanitation Committee
4. Electrical Committee
5. Sports and Cultural Committee
6. Family Planning Committee
7. Library Development Committee
8. Committee for Poverty Reduction
9. Committee for 100% Literacy
10. Committee for Horticulture Development
EFFECTIVE ADMINISTRATION
ASCI 19-23 Jan’04.Hyd
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Few Steps Towards Effective Administration Conducting regular morning meetings on every Tuesday and
Friday and reviewing the position & follow up.
TUESDAY FRIDAY
Water supply Resource MobilizationElectrical Maintenance Identification of Finance Res’rceReview of Town Planning Monitor of Collection of all TaxesRoad widening Reduction of ExpenditureIDSMT Financial AccountingDFID Project Review of Weekly Income/ Exp’nConstruction of Under Ground Drg. Review of Sanitation
AdministrationPoverty
AlleviationDevelopment
Greenery
EFFECTIVE ADMINISTRATION
ASCI 19-23 Jan’04.Hyd
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Few Steps Towards Effective Administration
Regular involvement of the concerned is helpful in effective decision making and implementation.
Engaging unemployed active graduate for providing Better Services.
Started improved Personal Register System with Heads of the Department for Effective Disposal of Correspondence.
EFFECTIVE ADMINISTRATION
ASCI 19-23 Jan’04.Hyd
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Steps for
Cost Effective Sanitation For Clean Environment
At Ramagundam Municipality
ASCI 19-23 Jan’04.Hyd
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Effective Solid Waste Management
Cost Effective Technology With Community Involvement
Handling And Treating Sewage & Liquid Waste
Recycling Of Liquid Waste – Zero Discharge To River Godavari
Control Of Air Pollution
Development Of Greenery
CLEAN ENVIRONMENT
ASCI 19-23 Jan’04.Hyd
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FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT
We clean drains once before rainy season and once after rainy season avoid regular cleaning to discourage people putting garbage in the drains.
All the resources like Vehicle, Staff, Supervisory staff is distributed among the wards and responsibilities are fixed.
The root-maps are prepared duly numbered, the drawing showing which vehicle shall clean particular dustbin with date and time. Signature of the nearest house owner is obtained certifying proper cleaning and disinfection of dustbins with date & time.
A booklet is developed and circulated among the Councilors and Zonal Officers for effective implementation.
EFFECTIVE SOLID WASTE MANAGEMENT
ASCI 19-23 Jan’04.Hyd
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Councilor : Mekala THirupathi (Phone: 244892)Zonal Officer : N.Venkateshwarlu
Sanitary Inspector (Contact Basis) : M.Chalapathi
Sanity Jawan : M.Lingaiah
Working Trolley : AP 15U 7952
Trolley Workers : 1) A.Sammaiah
: 2) A.Ravi
Sweeper (PH.W) : 1) Bontha Ellamma
Drainage Cleaner : 1) Lingaiah (Contract)
Trolley Working Days : Monday, Tuesday, Wednesday
Monday : 01 to 08 Dust Bins
Tuesday : 09 to 16 Dust Bins
Wednesday : 17 to 23 Dust Bins
Tractor WorkDay : Tuesday
Tractor No. : 1) AP15U 9011, 12 (Every Day)
: 2) AP15U 7258 (Afternoon)
Tuesday : Shalapally
CHART FOR WARD NO.16
EFFECTIVE SOLID WASTE MANAGEMENTASCI 19-23 Jan’04.Hyd
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Dustbins Lifting Time Table (Trolley)
MONDAY
1 2 3 4 5 6 7 8
5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45
AM AM AM AM AM PM PM PM
TUESDAY
9 10 11 12 13 14 15 16
5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45
AM AM AM AM AM PM PM PM
WEDNESDAY
17 18 19 20 21 22 23 24
5.30 6.45 7.45 8.45 9.45 2.14 3.30 4.45
AM AM AM AM AM PM PM PM
EFFECTIVE SOLID WASTE MANAGEMENTASCI 19-23 Jan’04.Hyd
34
Dust Bins Place & Address
1) Goli Venkatamallu, - 19-6-309 13) Eleshwara Gopal, 18-2-79
2) Dawn Public School 14) Khaja Ameeruddin, 18-2-124
3) P. Narsimha School 15) Muneeruddin, 18-2-124
4) Md. Ahmed Hussain, 18-5-220 16) Gundrathi Mallaiah, 18-2-46
5) V. Ramesh Babu, 18-5-315 17) Providence School before
6) M. Janardhan Rao, 16-9-214 18) Chelpuri Mallaiah, 18-1-59
7) Ganjula Veeraiah, 18-6-137 19) Chelpuri Pochamallu, 18-1-5
8) Burla Barathamma, 18-6-9 20) G. Brahmaiah, 18-1-50
9) V. Rangaiah, 18-6-167 21) Chelpuri Lingaiah, 18-1-75
10) Jakkula Shankaraiah, 22) Pendyala Odelu, 18-1-821
11) Vidya Bharathi (TM) High School 23) Neelam Chandraiah, 18-1-125
12) Vidya Bharathi (E) High School 24) Srirama Gurukulam
EFFECTIVE SOLID WASTE MANAGEMENTASCI 19-23 Jan’04.Hyd
35
FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT
The house wives are recognised and praised for keeping their streets clean in slums and motivated to continue the same habit. Municipality taken 100% responsibility for clearing garbage from selected points.
To encourage housewives, gifts and rewards are given once in a year to keep their streets clean.
EFFECTIVE SOLID WASTE MANAGEMENT
ASCI 19-23 Jan’04.Hyd
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EFFECTIVE SOLID WASTE MANAGEMENT
FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT
Inefficient bullock carts are dispensed with by encouraging Auto Trolleys by providing loan under SJSRY which has increased efficiency of disposal system.
Encouraged ill-fated women i.e. young widows and divorcees to form into a DWCUA group to take up sanitation as privatisation.
ASCI 19-23 Jan’04.Hyd
37
FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT
LITTER FREE ZONE: Litter Free Zone is identified covering about 1200 houses, a pilot
project is developed.
Rag Pickers are identified, trained for good living and good habits and provided tricycles with two compartments for collection of garbage from door to door.
House owners are provided with buckets in two colours one in Green for biodegradable and Blue for non-biodegradable with a chart and the garbage is separated by housewives at the collection point.
EFFECTIVE SOLID WASTE MANAGEMENT
ASCI 19-23 Jan’04.Hyd
38
LITTER FREE ZONE: The biodegradable waste is taken to compost yard. Rag pickers
separate useful scrap and balance is dumped at change points which is lifted by Municipal Tractors for land filling.
Harmful garbage from Hospitals is separately collected and buried.
Since the pilot project is successful we proposed to implement the same throughout the town which shall cost about Rs.1.50 crores.
EFFECTIVE SOLID WASTE MANAGEMENT
ASCI 19-23 Jan’04.Hyd
39
EFFECTIVE SOLID WASTE MANAGEMENT
FEW STEPS TOWARDS EFFECTIVE SOLID WASTE MANAGEMENT
With the success in implementation of Litter Free Zone in part of the town, a proposal for 100 tricycles has been put for approval of DFID to cover the entire town under ‘Litter Free Zone’ and the same is approved.
ASCI 19-23 Jan’04.Hyd
40
We have provided about 3353 Nos. ILCS latrines, mostly outside thickly populated area where sewerage system is not economical.
Encouraged Community Sewer System with 40% public participation covered over 4000 families under 18 schemes.
Surveyed entire town to identify present system of latrines in the town by engaging unemployed graduates.
Notices have been served to all those who are directly leaving the sewage to open drain to immediately construct their own septic tank.
Processing application for loan to provide latrines to the entire population in the town at a cost of Rs.7.8 crores. And the same is approved by HUDCO
SEWAGE & LIQUID WASTE MANAGEMENT
ASCI 19-23 Jan’04.Hyd
41
SURVEY OF LATRINES WITH OR WITHOUT SEPTIC TANK IN
RAMAGUNDAM MUNICIPALITY
Ward No.
No. of Houses
Dry Latrines
Flush out Latrines connected to
Septic tank functioning
YES/NO
Open Defecations
I.L. S.S.Directly to
drainSewer w.o. septic tank
Sewer with septic tank
own septic tank
1 871 -- 3 -- -- 454 -- 414 281 133
2 683 -- 62 -- -- 279 -- 342 36 306
3 1018 -- 9 -- 6 470 -- 533 249 284
4 1259 -- -- -- -- 611 -- 648 70 578
5 1455 -- 66 -- -- 799 -- 590 590 --
6 1243 -- 134 58 439 230 -- 382 242 140
7 811 -- 40 236 344 8 -- 183 183
8 1847 -- 5 2 801 401 -- 638 49 589
9 986 -- 225 365 295 -- No.6 101 -- 101
10 1055 1 192 605 35 18 -- 203 -- 203
ASCI 19-23 Jan’04.Hyd
42
11 1321 -- 83 708 234 1 No.1 293 -- 293
12 1271 -- -- 711 189 4 -- 367 -- 367
13 1551 -- 46 130 73 4 -- 1298 -- 1298
14 1244 14 108 272 346 109 -- 395 -- 395
15 1342 -- 56 89 89 650 -- 458 -- 458
16 1469 -- 112 31 104 866 -- 356 -- 356
17 1046 -- 52 403 52 361 -- 178 -- 178
18 1429 -- 94 939 225 146 -- 25 -- 25
19 1289 -- 409 370 441 22 -- 47 -- 47
20 1094 -- 37 238 656 -- -- 163 -- 163
21 1116 -- 7 52 930 9 -- 118 -- 118
22 988 -- 13 471 359 1 -- 144 -- 144
23 1075 -- 107 273 265 -- -- 430 -- 430
24 1103 -- 134 294 408 -- -- 267 -- 267
25 631 -- -- 101 382 -- -- 148 -- 148
26 1886 10 272 205 144 24 -- 1231 -- 1231
27 328 -- 1 5 23 72 -- 227 9 218
28 297 -- -- 16 -- 182 -- 99 13 86
29 221 -- -- 121 -- -- -- 100 100
30 1844 -- 8 190 1012 78 -- 556 27 529
31 516 -- -- -- -- 94 -- 422 396 26
32 667 -- -- 11 294 177 -- 185 151 34
33 887 -- 142 92 212 236 -- 205 92 113
34 18 -- -- -- 5 -- 13 -- 13
35861 2417 6988 8363 6306 11759 2205 9554
… Contd.ASCI 19-23 Jan’04.Hyd
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UNDERGROUND DRAINAGE SYSTEM
• With the participation of Public Sectors developing underground drainage system for thickly populated area at a cost of Rs.14.00 crores.
• Government have developed a project under NRCP for treatment of Liquid effluent at a cost of Rs.12.00 crores.
• We are insisting to convert the above scheme into gravity system.
• Prepared proposals for re-use of treated effluents for irrigation and afforestation with an investment of Rs.1.50 crores.
- with this there shall be zero discharge to River Godavari.
SEWAGE & LIQUID WASTE MANAGEMENT
ASCI 19-23 Jan’04.Hyd
44
DESCRIPTION OF WORKS Total costTo be spent
Grantsby Govt.
Contribution by Public Sectors
To be spent ByMunicipality
PublicContri-bution
Loans toPublicByHUDCO
Approved To be Approved NTPC SCCL GENCO
Solid Waste Management 150.00 45.00 28.00 2.00 75.00
Providing latrines to every house
780.00 260.00 78.00 442.00
Underground Drainage System
1400.00 500.00 500.00 100.00 200.00 100.00
Effluent Treatment & DisposalNRCP Project
1200.00 1200.00
Recycling of treated effluent 150.00 45.00 30.00 75.00
Development of DWCUA Groups for Nursery &Parks
6.00 2.40 1.20 2.40
Total Rs.3686.00 1200.00 352.40 500.00 500.00 100.00 259.2 180.00 594.4
THE TOTAL EXPENDITURE INVOLVED AND FUNDSTO BE MET FOR 100% SANITATION
ASCI 19-23 Jan’04.Hyd
45
Cost Effectively Technology used at Ramagundam
Ferro Cement Drain Ferro Cement Drain is developed as an innovative cost effective
alternate for effective drainage of effluent Advantages are
- Work can be carried out during the flow of effluent
- Cost effective, more than 40% saving- Durable, long life- Occupies less space- Replaceable- Due to high velocity, it is free from pig menace- Helps in quick construction
ASCI 19-23 Jan’04.Hyd
46
OPTIMUM RETENTION OF RAIN WATER
A Committee is constituted with involvement of local public sectors, Retired Chief Engineers Irrigation Department, All Government departments connected with Irrigation works
– To Study & Develop schemes to augment optimum rainwater
– The committee shall recommend to share the works among Municipality, Public Sector and Govt. Agencies
– Targeting to complete all works before next rainy season
ASCI 19-23 Jan’04.Hyd
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DEVELOPMENT OF GREENERY
To Cover greenery over entire area, targets are fixed to plant more than 3.00 Lakhs plants every year.
Parks are to be developed and handed over to Local Associations for maintenance.
Senior Citizens Park is developed and to be handed over to Senior Citizens Association.
ASCI 19-23 Jan’04.Hyd
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Developed 2 DWCUA Schemes for developing Nurseries in Municipal Area which will give livelihood to 30 less
fortunate women. Develop 2 DWCUA Scheme for
Developing Parks in Municipal Area which will give livelihood to 30 less fortunate
women
DEVELOPMENT OF GREENERY
ASCI 19-23 Jan’04.Hyd
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Steps for
Water Supply Initiatives
At Ramagundam Municipality
ASCI 19-23 Jan’04.Hyd
50
Ramagundam Municipality has got the following facilities to serve 2.5 lakh population.
Infiltration Gallery with a capacity of 21 MLD.
Two stage pumping with 1000 KL Supply
4 Reservoirs with a supplying capacity of 6000 KL
Distribution Main Network with a coverage of 31 km.
WATER SUPPLY
ASCI 19-23 Jan’04.Hyd
51
Ramagundam Municipality got the following Problems to serve.
Poor consumer relations.
Inexperienced Staff
Losses in the distribution network.
Losses in the Service Connection
Free Water through Illegal Connection from SCCL
WATER SUPPLY
ASCI 19-23 Jan’04.Hyd
52
WATER SUPPLY
A TARGET OF 20,000 TAP CONNECTIONS FOR THE YEAR 2004-2005
Following actions are taken to full fill the Target by the end of the year 2004-2005
Donation is being collected on Easy Installments
Installation rates & procedures are simplified to reduce the burden over the consumer.
Subsidized Donation from poor on easy installments.
A Flat Tariff for Water supply was being colleted at Rs. 60.00 p/m and now reduce to Rs. 40.00 p/m
ASCI 19-23 Jan’04.Hyd
53
WATER SUPPLY
Donations Installments are divided in Three packages
Package I “ABOVE BPL “Donation = Rs. 5000.00, Advance= Rs. 1000, 8 EMI= Rs. 500
Water Charges Rs. 40.00for 1st 12,000 Lpm and than @Rs. 5.00 per KL
Package II “BPL CONNECTION “ Donation = Rs. 2500.00, Advance= Rs. 500, 8 EMI= Rs. 250
Water Charges Rs. 40.00for 1st 12,000 Lpm and than @Rs. 5.00 per KL
Package III “GROUP TAP CONNECTION “ Donation = Rs. 2500.00, Advance= Rs. 1000, 8 EMI= Rs. 500
Water Charges Rs. 40.00for 1st 18,000 Lpm and than @Rs. 5.00 per KL
Rs. 2500.00 is subsidised from NSDP funds
ASCI 19-23 Jan’04.Hyd
54
Appointed licensed plumbers who are also undertaking the responsibility for operation of valves at a nominal cost
The licensed plumbers shall prepare the drawings for new connection after approval provide water connection at the rates fixed by the Municipality
Watch & Ward Operation of Pump houses are privatized through contract.
Licensed plumbers shall monitor and organize the repairs to leakages as per rates approved.
Plumbers are made responsible to see that there are no illegal water connections.
WATER SUPPLY
Privatised the Operation and Maintenance
ASCI 19-23 Jan’04.Hyd
55
Better Service Delivery to Consumer
Complaints are Registered either personally or over Telephone in the Service Center.
Complaints are attended with in 24 Hours.
To attract more consumers, the new connections are issued with in Three days
Water supply Bills are Computerized Billing System is Privatized In near future the bills can be paid at any nearest Bank or E-Seva.
Spot Billing is being Organized
WATER SUPPLY
ASCI 19-23 Jan’04.Hyd
56
WATER SUPPLY
Better Maintenance of the System:
Isolation valves are introduced for better maintenance facility
Wireless Systems is introduced for Quick Maintenance and better service delivery
ASCI 19-23 Jan’04.Hyd
57
There is No Public Stand post at Ramagundam There is No Illegal tap connections Group Taps are encouraged for poor A BPL Connection is provided on installment basis in
a home requested by a group of minimum 4 and maximum 10 families
24/7 Helped in reduction of wastage of water by consumers
Reduces shocks, water hammers on the Pipe lines
WATER SUPPLY
Good Practices and Their Advantages
ASCI 19-23 Jan’04.Hyd
58
Reduces Operation & Maintenance problems Retain pressure in the line and help in consumer
satisfaction Avoid pollution through leakage due to positive head
in the lines Reduction in loss of water through leakages by
continuous remedial measures, So far Ramagundam has successfully covered three
overhead tank areas out of four with 24/7 Water Supply
WATER SUPPLY
Good Practices and Their Advantages
ASCI 19-23 Jan’04.Hyd
59
Introduction of Auto control Values Procure leak detective equipments Develop Quick/Online leakage system Introduce more values to isolidate area wise,
block wise and street wise system Provide Water level indicators at Pump House
and Municipal Office through Wireless Network Improved O & M system to meet the demand
To spread the Network to cover 30,000 House connection to make the system profitable
To arrange generators to cover power failures
Problems to be faced
WATER SUPPLY
ASCI 19-23 Jan’04.Hyd
60
With the co-operation of Consumers, Elected Representatives & Municipal Staff.
Our Aim Is to Achieve
To Provide 24/7 Water Supply with highest Quality to complete population
WATER SUPPLY
ASCI 19-23 Jan’04.Hyd
61
Steps for
Perfect Illumination
At Ramagundam Municipality
ASCI 19-23 Jan’04.Hyd
62
EFFECTIVE ILLUMINATION
Proper streetlights at every place. Providing Streetlights for every pole where Houses
are both side of the road, and for alternate pole where houses are on one side of the road
Providing SV Lamp at every junction Central Lighting at all Main Roads and Roads
widened Control over Operation & Maintenance. Aiming for Complete Illumination of Town with cost
reduction equipments and achieve in a targeted period
Protection to the streetlights.
ASCI 19-23 Jan’04.Hyd
63
FEW STEPS TOWARDS REFORMS Made house owner responsible for
protection of the streetlight near to the house by taking an undertaking.
Identified the excess billing of over Rs.30.00 lakhs and brought pressure on APNPDCL for fixing of meters and got refund of 22.00 Lakhs
EFFECTIVE ILLUMINATION
ASCI 19-23 Jan’04.Hyd
64
FEW STEPS TOWARDS REFORMS
Fixing timers wherever meters are fixed and now fixing 200 Timers as first phase in thickly populated area.
Stretching second phase conductor to reduce power consumption.
Privatisation of maintenance.
EFFECTIVE ILLUMINATION
ASCI 19-23 Jan’04.Hyd
65
Steps for
Poverty Alleviation
At Ramagundam Municipality
ASCI 19-23 Jan’04.Hyd
66
POVERTY ALLEVIATION
Identify poor.
Bring awareness.
Training for skill development.
Provide Bank loans.
Provide employment through DWCUA groups.
Tie up for job work.
ASCI 19-23 Jan’04.Hyd
67
Encouraging poor women for formation of Swashakti Groups – formed 650 groups, aiming at 1000 Groups
Taken up programmes for skill development in stitching, embroidery, beautician and computer training – more than 600 women trained.
Negotiated with banks and arranged loans under SJSRY to poor women. – more than 250 people got benefited under SJSRY. – more than 50 people got benefited under CMEY.
300 women are being trained for manufacturing Caps for export
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Dispensed with bullock carts and encouraged auto trolleys by providing loans and subsidies.
Women under DWCUA groups encouraged for sanitation programme.
Community contract works are entrusted to women for confidence building.
ILCS latrines, Gas connections, Community sewer systems provided for better living.
Conducted Entrepreneurs mela – brought govt. departments, bankers, training institutions and identified poor people under one roof given the exposure by all the institutions in the end conducted counseling with banks.
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100 Families for operation of Tricycles to collect segregated garbage from door to door
2 Dwcua groups are encouraged for Compost yard 2 Dwcua groups are encouraged for Development of Nursery 2 Dwcua groups are encouraged for Development of Parks 12 Swashakthi (Dwcua) groups are engaged for 6 Dumper
placers 3 Dwcua groups are engaged for Sanitation and Sweeping MALUPU Training Programm for 1000 SC(B) beneficiaries
Women Under Dwcua Groups Are Encouraged For Sanitation Programme Provided Livelihood To
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More than 150 Dwcua groups with APUSP/DFID Fund A Mahila Co-operative Bank is under process to help poor women A Super market with about 30 Mini super market with snack bar
with marketing network is under process A Mahila Networking programme has been developed for close
study and implementation of programme to uplift all women to above poverty line
A Community Recourse Center is operating to study and attend to the needs of poor women
6 No’s Community Organizers have started working to understand and help municipality to attend the needs of the poor people
Establishment of Mini Leather Unit under MALUPU Programm
Women Under Dwcua Groups Are Encouraged For Sanitation Programme Provided Livelihood To
It is Process to engage
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Steps for
Good Infrastructure
At Ramagundam Municipality
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We should know the need and develop a plan for infrastructure development.
Developed Master Plan and get approval from Government
Road Widening Programme is under progress in view of future requirements
Plan to develop 100% Roads, Complete Drainage system and provide good illumination
IDSMT works are taken up on priority
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Avoid construction of roads before laying of water supply lines and sewer lines.
Use appropriate technology. Encourage public participation. Give priority to Govt. schemes like Janmabhoomi
& schemes with subsidy and participation. Working out for public & private partnership for
infrastructure development.
GOOD INFRASTRUCTURE
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OUR GOAL
To develop Ramagundam as a Model Town with 100% Reforms, Better Service Delivery, optimum Revenue recovery, 24 hours Water supply, 100% Sanitation with Greenery, eradicate illiteracy, illuminate entire town, encourage self employment for establishing cottage industries, develop infrastructure with better market facilities with better understanding and harmony so that people live with peace
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OUR HOPE
Through the active involvement with our Councilors and Staff our target is to achieve:
100% Municipal reforms with Strong Finance, Effective Administration & Transparency
To provide 24 hours water supply for 7 days. (24/7)
To achieve 100% Sanitation for better environment. To provide optimum self employment facilities for
Poverty Reduction
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THANK YOUTHANK YOURamagundaRamagundam Municipal m Municipal CouncilCouncil
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