1 2EFFECTIVE · Deloitte Global Human Capital Trends 2017 Deloitte Global Human Capital Trends 2017...

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Transcript of 1 2EFFECTIVE · Deloitte Global Human Capital Trends 2017 Deloitte Global Human Capital Trends 2017...

  • A New Era Of Professional Services Resource Planning And Management

    Rede�ning Success

    Resource planning and management has become a required discipline to optimally run a professional services organisation:

    • consultants• lawyers• engineers+ more...

    Resource assignment dropped from

    7 � 5.5 days on average. Additionally, helped identify the best project candidates using an intuitive tool to find skill sets, experience and time available to meet the project’s needs.

    Today’s workforce includes employees, contractors, freelancers, “gig economy” workers, and outside teams.

    Service Performance InsightSeptember 2017

    Deloitte Global Human Capital Trends2017

    Deloitte Global Human Capital Trends2017

    14% of executives believe traditional hierarchical organisational models are effective shifting to a team-centric model.

    QUICKER RESOURCE ASSIGNMENT

    MOREEFFECTIVE1 2

    LEVERAGERESOURCE POOLEXPANSION

    INCREASED BILLABLE UTILISATION

    3

    Resource planning and management solutions can increase project margins by almost 12% while reducing revenue leakage by 2.6%.

    Increase profitability by managing budget. Clients expect to be notified if their project is going over budget, why it’s happening, and what can be done to mitigate it. Accurately estimating, scoping, and managing a project budget is critical to delivering projects on time and satisfying clients while making a profit.

    Firms generated invoices

    3 days fasterreducing DSOs by

    7 days

    Utilisation rates are the best barometer for measuring productivity and revenue.

    Improving utilisation rates has an immediate impact on the corporate bottom line.

    Employee survey tools give managers immediate performance input for regular feedback empowering employees to reset goals, change projects and feel rewarded

    Data about people at work has become more important than ever. Resource analytics is now a business discipline supporting everything from operations and management to talent acquisition and financial performance. However, only 9% of employers believe they have a good understanding of the resource factors that drive performance while only 8% of organisations report they have usable resource data.

    BETTERKPIs5

    Only 14% of companies believe their internal processes for collaboration and decision-making are effective.

    77% believe email is no longer a viable tool for effective communication.

    IMPROVERESOURCECOLLABORATION4

    As the talent gap widens, new data from Upwork reveals that HR managers are �lling the gap with more �exible employees and retraining current employees. In fact, 57% of HR organisations expect to use more freelancers over the next 10 years.

    K E Y A D VA N T A G E S

    Deloitte Global Human Capital Trends2017

    Service Performance InsightSeptember 2017

    6% (64% � 70%)Increase in billable utilisation

    8% improvement on the number of on-budget projects

    By successfully improving utilisation rates in a low impact manner, companies have reported a 5%-10% increase in productivity per worker

    6

    INCREASE INVOICING;DECREASE DSO8

    CONTINUOUS PERFORMANCE-BASED MANAGEMENT10

    Top reasons service organisations implement a resource planning and management solution

    CREATING BETTER PEOPLEANALYTICS

    54% 54% 56% 58%Improved

    Planning and Forecasting

    Improved Resource Utilisation

    See how more than 1.5 million resources across over 70 countries are scheduled and monitored with RETAIN

    solutions in leading companies worldwide.

    AchieveBetter

    Visibility

    Increase Project

    E�ectiveness

    9

    BUDGETS7

    Service Performance InsightSeptember 2017

    Service Performance InsightSeptember 2017

    Service Performance InsightSeptember 2017

    Deloitte Global Human Capital Trends2017

    Deloitte Global Human Capital Trends2017

    A study by the Nation Computing Centre

    x 100� BILLABLE HOURS� AVAILABLE HOURS

    1 2 3 4 5 6 7 8 9 10+10% +10% +10% +10% +10% +10% +10% +10% +10% +10% BONUS 100%

    11

    =

    An Imaginary 11th employee is ‘created’ due to increased productivity.

    OVERRUN

    CURRENTPROFITS

    MAXIMIZEDMARGINS

    29% (+12%)17%

    Firms using Professional Services Automation see an average of 29% profit margin on projects and a 12% increase in profitability.

    To learn more, visit:retaininternational.com

    To schedule a demo, call as us at(+44) 20 7538 4774