Dora G (Spracklen) Bond 825 Mount Alban Road, Vicksburg, MS 39180

Email: doragene65@gmail.comCell: (601)716-4545

OBJECTIVE: To provide support with an emphasis on employee interaction in a team oriented environment that provides opportunities for advancement. Will bring the following strengths to the organization:

• Excellent communication skills, both verbal and written, including over twenty years experience in customer relations and communications with both consumer and business accounts

• Refined organizational skills, detail-oriented, with the ability to effectively multi-task and perform well under pressure

• Exceptional problem-solving skills, focusing on solutions that promote process efficiency and provide long term benefit

• Integrity and honesty, building solid relationships with co-workers that emphasize teamwork to create a working environment that is both effective and supportive

EMPLOYMENT HISTORY:Self Employed Care Giver – 10/2014 to presentGlenn Bond, PhD., Vicksburg, MS, 601-723-0105Salary: $17/hour, 80 hours/monthmay contact Glenn Bond

Providing assistance for disabled individual as required to prepare him for his work day.

Office Assistant - 6/2014 – 9/2014Distant Focus Corporation, Champaign IL, 217-351-2655, www.distantfocus.comSalary: $16/hour, 40 hours/week Supervisor: LeeAnn Stack, may be contacted

Provided a variety of administrative and support duties under the supervision of the Business Manager, LeeAnn Stack. Responsible for mail management; correspondence and forms control; receptionist; office supply and shipping materials replenishment. Completed daily tasks such general file management, data entry, purchasing of supplies and cleaning common areas in a timely manner. Adhering to company policy and procedures, I assisted with the daily entries into PeachTree software to create and issue purchase orders and invoices. I purchased raw materials, received and distributed goods; maintained company intranet data; maintained specific time allocation spread sheets and gathered time sheets. I assisted with arranging travel and preparing related expense reports.

Engineering and Order Entry Administrator - 11/2013 – 6/2014Administrative Assistant - 2/2010 – 11/2013Sony Biotechnology, Inc, San Jose CA, 800-275-5963, www.sonybiotechnology.com(Formerly, iCyt Mission Technology in Champaign, IL. Now headquartered in San Jose, CA)Salary: $16.10/hour, 40 hours/weekSupervisors: Larry Arnold, may be contacted

Provided a variety of administrative and support duties for Engineering, Sales, QA, Finance and HR departments.

Entered sales order data and placed orders for reagents and instruments. Assisted with shipping documentation for national and international shipments. Corresponded with customers, vendors, sales force and shipping team in order to get reagents and instruments ordered and shipped in a timely manner.

Assisted with implementing the Quality Management System and Document Control system, authored document control Standard Operating Procedure; forms control, maintain and track compliance records,

sent training notices and tracked completion of training; gathered required compliance records such as CDRH and required records for product testing in order to meet annual submittal deadlines. Participated with several cross-functional teams and was a member of the Quality Steering Committee.

Monitored the ECO Tracker and related functions to ensure policies and procedures were being followed and that data entry was current. Also entered part record data into the ERP system (Epicor) to bring all engineering and manufacturing data up to current builds. Edited and created cable drawings, created block diagrams and flow charts as needed.

I was also trained new engineering employees company policies and procedures; ensured engineers time was submitted by deadlines; recorded and tracked engineers vacation requests; reception and trained new receptionists; maintained teleconference and web conference account information;

Coordinated and prepared for internal, national and international meetings. Processed and produced a wide range of documents using word processing and other types of software (spreadsheets, graphics, etc.).

Cashier-Receptionist - 11/2008 – 9/2009Kelly Services, Gulfport, MS, 228-831-0295Salary: $9/hour, 40 hours/weekSupervisor: Dina Smith, may be contacted Assignment with Pat Peck Nissan and Kia answered multi-line phone to directing callers to appropriate department and individuals. Greeted visitors, managed opening and closing of reception desk. Accepted payments for services and parts, posted payments, closed out cash drawer. Other duties as assigned.

Quality Inspector - 9/2008 – 10/2008Spherion Staffing Services, Gulfport, MS, 228-868-9191Salary: $9/hour, 40 hours/weekSupervisor: Nicole Greer, may be contacted Assignment with Triton visually inspected ATM machines for physical defects, completed diagnostic tests on operating systems to verify correct and complete set-up.

Administrative Assistant - 11/2006 – 7/2008 Urbana Golf & Country Club, Urbana, IL, 217-344-8670, www.urbanacountryclub.comSalary: $10/hour, 40 hours/weekSupervisor: Debbie Isham, may be contacted

Provided a variety of administrative and support duties; reception, file management, form creation, maintained news letter, coordinated maintenance schedule, maintained office supplies, maintained membership data, maintained employee data, assisted Board members and members with specific and general membership inquiries. Assisted book keeper with daily accounting data entry and deposits Draftsman/Receptionist/Assembler - 8/2001 – 8/2006Praxsym, INC, Fisher, IL, 217-897-1744, www.praxsym.comSalary: $10/hour, 40 hours/weekSupervisor: Roger Heiser, may be contacted

Began as an assembler soldering components for end products. Provided a variety of administrative and support duties to assist office manager: reception, document creation, prepare shipments and order raw materials.

A need arose to move from AutoCad to SolidWorks CAD program to design 3D parts and assemblies. I was responsible for creating SolidWork drawings from older AutoCAD drawings. I then created mechanical drafts of parts and assemblies of new designs and maintained the documentation library.

EDUCATION: Parkland College May 1997

Associate of Applied Science, Office Careers – Legal Secretary, GPA: 3.5, Member of the Honor Society

Relevant Skills/Competencies Type 50+ words per minute, 10-key calculator, Multi-line phone systems, Standard computer work stations, Macintosh workstations, Laptop work stations; multiple brands of copiers, printers, scanners and fax machines; Microsoft Word, Excel, Access, Outlook, Publisher; Solid Works 3D and AutoCAD, Epicor, Club Tec, ADP, WordPerfect, Visio, Eudora, Power Point, Peach Tree, Internet Explorer, Google Chrome, Firefox, Netscape

References:

LeeAnn Stack, Business Manager – Distant Focus Corporation – 217-351-2655

Dr. Larry Arnold – Sony Biotechnology Inc. – 800-275-5963

David McFarland – 217-377-2234, previous QA manager at Sony Biotechnology Inc.

Anbu Arasu – 720-339-9003, previous Director of QA/RA at Sony Biotechnology

Dr. Glenn Bond, Computer Scientist – ERDC – 601-723-0105