NADE Powerpoint

NADE National Training ConferenceRiding the Tide Of Change To Program Excellence

Ruby BurrellAssociate Commissioner Office of Disability Determinations

September 13, 2010#1Thank YouImproved AccuracyDedicationHard WorkIncreased Productivity

CommitmentPerformance ExcellenceCustomer Service#2Aging baby boomers

Unexpected economic downturn

Surge in initial claims

Need to create additional capacity

How Did We Get Here?#3

Mississippi ESTOklahoma ESTArkansas ESTVirginia ESTSSA National ResourcesExtended Service TeamsFederal Processing ComponentsDisability Processing BranchDisability Processing UnitOffice of Central OperationsOMVEWhere Are We Now?FY 2012 = 197,900FY 2010 = 93,900FY 2011 = 175,200#4National DDS Progress FY 2010 DDS (94.2% of Year Completed) Week 49BudgetActual YTDActual % Completed% Increase of actual/ prior yearINITIAL CLAIMSReceipts3,342,4003,034,10390.8%6.9%Processed 3,081,1672,959,71596.1%12.8%Pending 1,041,087852,95681.9%9.1%RECONSReceipts761,859689,46890.5%14.6%Processed 722,347684,90594.8%21.6%Pending 200,776163,42181.4%6.2%CDRsReceipts328,700325,80899.1%-8.0%Processed 328,700328,65699.9%6.1%Pending93,21090,35096.9%-10.8%PPWY268271.4Processing Time132111.2 Net Accuracy97%98.2%*through April 2010#National Staffing Growth

#6Where Are We Going?Budget Outlook

Disability Case Processing System (DCPS)

Electronic Case Analysis Tool (eCAT)

Health Information Technology (HIT)

Single Decision Maker for QDD/CAL

DDS Security

Continuing Disability Investigation Unit (CDI Unit)

#7State Freezes & Furloughs

Oregon CaliforniaNevadaArizonaHawaiiWisconsinMichiganOhioKentuckyConnecticutRhode IslandMaine#8Interactive Furlough Map#9Questions & AnswersVisit ODDs website:http://co.ba.ssa.gov/odd/Thank You!#10