1 0 1i TkT rucking 101 - National Conference of State ... · 1 0 1i TkT rucking 101 KENTUCKY...
Transcript of 1 0 1i TkT rucking 101 - National Conference of State ... · 1 0 1i TkT rucking 101 KENTUCKY...
T ki 101Trucking 101
K E N T U C K Y T R A N S P O R T A T I O N C A B I N E TK E N T U C K Y T R A N S P O R T A T I O N C A B I N E TD I V I S I O N O F M O T O R C A R R I E R S
A S S I S T I N G W I T H C O M P L I A N C E
Motor Carriers can be the first stop in obtaining
ti d ti l operating credentials -
US DOT numbers for Kentucky based carriers
F l Li (IFTA d KIT)Fuel License (IFTA and KIT)
IRP (International Registration Plan)/Apportion
i lLicense Plate
Kentucky Weight Distance License (KYU number)
( ifi d i i i )Process UCR (Unified Carrier Registration) Fees
Credentials are issued based on a carriers intent to operate
We have provided an informational tool on our
website to assist carriers and provide them exactp
instruction as to what they need to obtain based
on their intended operations:p
http://dmc.kytc.ky.gov/cmvcs/p // y y g / /
Educate our CarriersEducate our Carriers
. Kentucky has provided an on-going training program for y p g g g p gthe Motor Carrier industry. Over the past 4 years we’ve had 500 attendees at locations throughout Kentucky-
Kentucky Transportation Cabinet 2010 Motor Carrier Kick
offoff
Bardstown Civic Center
Lake Cumberland State ParkLake Cumberland State Park
Kentucky Dam Village
Pine Mountain State ParkPine Mountain State Park
Carter Cave State Park
The program is designed ,based on the needs of
the customer, to provide insight into all the
credentials required for compliance as well asq p
update the carriers in regards to any changes or
projects that may affect their operationsp j y p
Expanded by involving:p y gAll Sections within Motor Carriers
The Division of Road Fund Audits
Kentucky State Police, Division of Commercial
Vehicle Enforcement
Partner with Enforcement
Systematic and credential changes in 2008 changed the
format in which Commercial Vehicle Enforcement
staff viewed data and issued citations-
Partnered with University of Kentucky Transportation Team to format a training for Kentucky State Police CVE Divisionto format a training for Kentucky State Police, CVE Division
Provided training for each Region g g
One –on- one roadside training
Training is now a mandatory part of a cadets education
UCR vs. SSRS
UCR – Federal mandated credential enforced at state level. Effective Fall 2007 replaced SSRS (Single State Registration). The fee is based on the number of vehicles operating interstate (average revenue of vehicles operating interstate (average revenue collection 1.5 million annually)
SSRS (Single State Registration System) – dissolved in late 2006. It was an initial application fee, an annual renewal fee and a vehicle fee for each vehicle annual renewal fee and a vehicle fee for each vehicle operated in Kentucky (generated an average of 5.3 million annually)
Continuation of automation for Kentucky
Provide more web options for customers-
Paymenty
Submission
Registrationg
Moving towards scanning vs. manual input
Recognize our customer and their needs
The 3 rules for a successful transaction3
Rule #1
Take care of the customer
Rule # 2
Take care of the customer
Rule #33
Take care of the customer
Coming Fall 2010
Going the Extra Mile Programg g
Provide a One Stop Resolution p
Call Center for all departmental calls
Expedite response timep p
Provide a means of tracking
Make our customers experience “less painful”p p