09MY GS41 Warranty EVO(MMNA).book Page 1 Monday, …...ranty applies only to Mitsubishi passenger...

09MY_GS41_Warranty_EVO(MMNA).book Page 1 Monday, June 9, 2008 2:23 PM

IMPORTANTThis manual contains warranties for two markets: (a) The United States (territory covered by MMNA)and (b) U.S. territories and possessions except Puerto Rico and the U.S. Virgin lslands. Please readthe warranty that applies to your location.

(a) For the United States (territory covered by MMNA):Limited warranty → Refer to pages 2 to 27.

(b) For U.S. territories and possessions except Puerto Rico and the U.S. Virgin lslands:Limited warranty → Refer to pages 28 to 36.

The maintenance schedule applies to both markets. Good maintenance is necessary to protect yourinvestment and ensure proper performance. For information on correct maintenance, refer to pages37 to 69.


TABLE OF CONTENTS

For the United States (MMNA)Limited Warranty

Introduction .............................................. 2Customer Satisfaction............................. 2Warranty at a Glance .............................. 4New Vehicle Limited Warranty ............... 6Roadside Assistance and Towing ....... 11Anti-Corrosion Perforation Limited Warranty.................................... 11Federal Emission Warranty................... 14

Defect WarrantyPerformance Warranty

“California” Emission Warranty* .......... 18Defect WarrantyPerformance Warranty

Notice to Consumers andCustomer Satisfaction........................... 25

For U.S. territories and posses-sions Limited Warranty (ExceptPuerto Rico and U.S.Virgin Islands)

Mitsubishi New Vehicle Warranty .........28Anti-Corrosion PerforationLimited Warranty ...................................33Emission Control System ......................34

Defect WarrantyPerformance Warranty

MaintenanceService precautions ...............................37Selecting the propermaintenance schedule ...........................37Emission control systemmaintenance............................................38Service station checks ...........................38Regular maintenance schedule.............39Severe maintenance schedule ..............52

* Vehicles equipped with a California Certified Emission Control System and registered in the states of California, Massa-chusetts, Vermont, Maine, Connecticut, Rhode Island, Pennsylvania, New Jersey**, Oregon and Washington are alsoentitled to the California Emission Warranty.**. 2009 Mitsubishi vehicles registered in New Jersey on and after January 1st, 2009.


INTRODUCTION

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INTRODUCTIONMitsubishi Motors North America, Inc. (MMNA) wants tothank you for purchasing one of our quality products. Weare committed to assuring your satisfaction with your new2009 Mitsubishi passenger car or sport utility vehicle.MMNA also wants you to be completely satisfied andinvites you to visit a Mitsubishi Dealership for all your ser-vice needs, both during and after the warranty period.

CUSTOMER SATISFACTIONMMNA and its Authorized Mitsubishi Motors Dealers are vitallyinterested in your satisfaction with our products and service.In the event a warranty or any other matter is not handledto your satisfaction, please discuss the matter with yourMitsubishi Motors Dealership Management.

MMNA is also available to assist you with all your automotiveneeds. If you have questions or concerns your dealership can-not answer, please call MMNA’s Customer Relations Depart-ment toll-free number 1-888-648-7820.

Dispute Resolution ProcessIf a problem persists, we encourage you to use Mitsubishi’s infor-mal third party Dispute Resolution Process described in thebrochure that can be found in your glove box of your new vehicle.An application describing your concern should be submitted to:

National Center for Dispute SettlementDispute Resolution Process

P. O. Box 485Mt. Clemens, MI 480461-866-WE-RESOLVE

(1-866-937-3765)

IMPORTANT:You must use the National Center for Dispute Settlement(NCDS) prior to seeking remedies through a court action pursu-ant to the Magnuson-Moss Warranty Act (“the Act”). However, ifyou choose to seek remedies that are not created by the Act,you are not required to use NCDS, although that option is stillavailable to you. You must also use NCDS if you are seekingremedies under the “Lemon Laws” of your state if your statestatute requires you to do so. Please consult the Customer Sat-isfaction section of this manual and the Dispute Resolution Pro-cess brochure for more information about the NCDS program.

WARRANTY START DATEThis warranty starts on the date of original retail delivery ororiginal use, whichever occurs first. All references to mile-age limitations are for actual odometer miles.

OBTAINING WARRANTY SERVICETo obtain warranty service, you must return your Vehicle toany Authorized Mitsubishi Motors Dealer or AuthorizedService Center where such service will be performed with-out charge for parts and/or labor.

OBTAINING WARRANTY SERVICE IN U.S. TERRITO-RIES AND POSSESSIONSWhen a Vehicle purchased in the United States is registeredin U.S. territories and possessions, the Mitsubishi warrantyin that territory and possession will apply. In the event youare temporarily traveling in U.S. territories and possessions(e.g. vacation), the warranty issued with this Vehicle willapply and warranty service will be provided by an AuthorizedMitsubishi Motors Dealer in U.S. territories and possessions.


INTRODUCTION

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Should an Authorized Mitsubishi Motors Dealer charge forwarranty repairs, you should obtain a detailed receipt cov-ering the work performed and, upon returning to the U.S.,contact an Authorized Mitsubishi Motors Dealer for reim-bursement consideration.

IMPORTANT:Vehicles registered and operating outside of the U.S., itsterritories and possessions are not covered under theterms of this limited warranty.

NOTEVehicles registered in the United States, but temporarilytraveling in Canada or Puerto Rico are covered by theterms of this warranty and may be brought to Mitsubishidealers in Canada or Puerto Rico for warranty coveredrepairs.


WARRANTY AT A GLANCE

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NEW VEHICLE LIMITED WARRANTY

� � � � � This time and mileage period are covered under the Basic Coverage of the New Vehicle Limited Warranty.Note: For vehicles sold and registered in the state of Kansas, the seat

belt and related components are covered for 10 years, regard-less of mileage.

Coverage 12 months/ 3 years/ 5 years/ 7 years/12,000 miles 36,000 miles 60,000 miles 100,000 miles

Basic Coverage

Powertrain Coverage

Restraint System Coverage

Adjustments

Anti-corrosion


WARRANTY AT A GLANCE

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EMISSION CONTROL SYSTEM WARRANTY0

*: Applies to the vehicles, equipped with a California Certified Emission Control System and registered in the state of Cali-fornia, Massachusetts, Vermont, Maine, Connecticut, Rhode Island, Pennsylvania, New Jersey, Oregon and Washington.The applicable California Emission Warranty Coverage varies according to some states. See the “CALIFORNIA EMIS-SION WARRANTY” section of this booklet for details.

Coverage 2 years/ 3 years/ 3 years/ 7 years/ 8 years/24,000 miles 36,000 miles 50,000 miles 70,000 miles 80,000 miles

Federal(For 50 states and District of Colum-bia)

Defect warranty• Emission-related parts

• Engine Control Module, Transmission Control Module, Catalytic Converter(s) and Onboard Emission Diagnostic Device (OBD)

Performance warranty• Emission-related parts• Engine Control Module, Transmission Control

Module, Catalytic Converter(s) and Onboard Emission Diagnostic Device

California*

Defect warranty• Emission-related parts• Long-term (1) • Long-term (2)Performance warranty• Emission-related parts• Long-term (1)• Long-term (2)



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WHAT IS COVERED

NEW VEHICLE LIMITED WARRANTY COV-ERAGE AND TERM

BASIC COVERAGE:MMNA warrants that all parts of this Vehicle supplied by MMNA(except batteries, adjustments required as a result of a manu-facturing deficiency, air conditioner refrigerant charge, tires anditems listed under the headings “WHAT IS NOT COVERED”)are free from defects in materials or workmanship at the time ofdelivery. If such a defect in materials or workmanship appearsduring the first 3 years or 36,000 odometer miles, the part willbe repaired or replaced by any Authorized Mitsubishi MotorsDealer or Authorized Service Center, using new or remanufac-tured Authorized Mitsubishi parts. The remedy describedabove shall be the sole and exclusive remedy for breach ofwarranty, either express or implied.

NOTE“New or Remanufactured Authorized Mitsubishi MotorsParts” when used in connection with Mitsubishi vehicles,means parts manufactured by or approved by Mitsubishi,designed for use on Mitsubishi vehicles and distributed byMMNA or any division or subsidiary of MMNA.

POWERTRAIN COMPONENTS:Upon expiration of the Basic Coverage of the New VehicleLimited Warranty, MMNA will continue this Limited War-ranty to the Powertrain Components and the Restraint Sys-tem listed, up to a maximum of the 60,000 miles within 5years, from the warranty start date.

ENGINE:• Balancer Belt and Related Parts• Balancer Shafts• Cylinder Block and Internal Parts• Cylinder Head Assemblies and Gaskets• Engine Mounts

NOTE:Aftermarket parts or accessories not supplied orapproved by MMNA are NOT covered by this warranty.

NOTE:• Coverage applies only to the repair or replacement

of powertrain components originally manufacturedand installed by Mitsubishi Motors that are defec-tive in material or factory workmanship under nor-mal use and maintenance or Authorized MitsubishiPowertrain Component parts sourced from andinstalled by an Authorized Mitsubishi MotorsRetailer.

• Non-authorized, aftermarket parts and/or Mitsub-ishi parts not obtained from and installed by anAuthorized Mitsubishi Motors Retailer are not cov-ered by this warranty.



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• Flywheel or Drive Plate (Including Ring Gear) • Fuel Pump• Intake Manifold• Oil Pan and Oil Pump• Timing Chain and Related Parts• Turbocharger Assemblies• Valve Covers and Valve Cover Gaskets• Water Pump

TRANSAXLE/TRANSMISSION & TRANSFER CASE:• Torque Converter (Including Ring Gear)• Transaxle Case and All Internal Parts, Gaskets & Seals• Transaxle, Transmission and Transfer Case Mounts• Transfer Case and All Internal Parts, Gaskets and Seals• Transmission Case and All Internal Parts, Gaskets &

Seals

OTHER POWERTRAIN COMPONENTS:• Axle Housing and All Internal Parts, Gaskets and Seals• Axle Shaft Bearings• Differential Carrier Assemblies and All Internal Parts,

Gaskets and Seals• Drive Shaft and Axle Shaft Assemblies (Including Con-

stant Velocity Joints)• Propeller Shaft Assemblies and Yokes (Including Con-

stant Velocity Joints and/or Universal Joints)• Propeller Shaft Center Bearings

RESTRAINT SYSTEM:• Air Bag Systems• Seat Belt Systems

COVERAGE APPLICATIONThis coverage applies to all owners of this Vehicle duringthe stated time and mileage limitations. This Limited War-ranty applies only to Mitsubishi passenger cars and sportutility vehicles that are registered in the United States andnormally operated in the United States or temporarily trav-eling in Canada or Puerto Rico.

BATTERYDuring the first 24 months from the vehicle’s in–servicedate, with unlimited mileage, a defective original equipmentbattery will be replaced free of charge.Should the battery fail after 24 months but before the 37thmonth of service, it will be replaced under warranty at a50% charge to customer. Labor to test, remove and installthe warranty replacement battery will be covered at 100%.A battery that is merely discharged is not considered to bedefective.

ADJUSTMENT PERIODAdjustments required as a result of a manufacturing defi-ciency are covered for 12 months or 12,000 odometermiles, whichever occurs first.

NOTE:For Mitsubishi vehicles sold and registered in thestate of Kansas, the seat belt and related compo-nents are covered for 10 years, regardless of mile-age.



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AIR CONDITIONER REFRIGERANT CHARGEThe air conditioner refrigerant charge is covered for 1 yearor 12,000 odometer miles, whichever occurs first. Afterthat, refrigerant charge is only covered as part of a war-ranty covered repair to the air conditioning system.

TIRESThe tires on your new Mitsubishi vehicle are warrantedindependently from this limited warranty by the individualtire manufacturer. The individual tire manufacturer’s war-ranty statement has been provided with your Vehicle. Toobtain tire warranty service, you must follow the proceduresoutlined in the tire warranty statement.

WHAT IS NOT COVERED

ALTERATION, MISUSE, OR ACCIDENT DAMAGEExamples are:• Any vehicle previously declared a total loss and/or trans-

ferred or title branded as salvage, due to an accident orother catastrophic event

• Collision, fire, theft, freezing, vandalism, riot, explosion,or objects striking your Vehicle

• Misusing your Vehicle, such as, but not limited to, drivingover curbs, overloading, racing, or using your Vehicle asa stationary power source

• Alteration or modification of your Vehicle, including, butnot limited to, the body, chassis, braking system or othercomponents

• Tampering with, or modification to emission control sys-tems or with other parts that affect these systems

• Disconnecting or altering the odometer, where the actualmileage cannot be determined

• Contaminated or improper fuel/fluids• Damage due to customer-applied chemicals (For exam-

ple: abrasive waxes, polishes, sealants, etc.)• Software updates for Navigation systems are considered

an owner responsible expense.

DAMAGE CAUSED BY USE AND/OR THE ENVIRON-MENTExamples are:• Airborne fallout• Industrial fallout• Chemicals• Acid rain• Tree sap• Bird droppings• Sand• Salt• Stones• Road hazards• Hail• Insects• Lightning• Floods



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DAMAGE CAUSED BY IMPROPER MAINTENANCEOR FAILURE TO FOLLOW THE RECOMMENDEDMAINTENANCE SCHEDULEThe repair of damages, which are caused because parts orservices used were not those prescribed in this booklet’srecommended maintenance schedule, are not coveredunder warranty. It is the owner’s responsibility to maintainthe Vehicle as more fully set forth in, and in accordancewith, the maintenance schedules outlined in this booklet.Be advised that Warranty coverage may be denied if propermaintenance is not followed.

IMPORTANT- For Lancer Evolution Owners only:THE USE OF FULLY SYNTHETIC SAE 5W-30MOTOR OIL WITH THE ILSAC CERTIFICATIONSYMBOL IS REQUIRED.

The Mitsubishi Lancer Evolution requires the use of fullysynthetic SAE 5W-30 motor oil with the ILSAC certifi-cation symbol. Fully synthetic SAE 5W-30 motor oil withthe ILSAC certification symbol is required for all oilchanges and for any oil added between oil changes.It is important that you:• DO NOT USE CONVENTIONAL PETROLEUM BASED

MOTOR OIL.• DO NOT USE “BLENDS” OF CONVENTIONAL OIL

AND SYNTHETIC OIL.• USE ONLY FULLY SYNTHETIC SAE 5W-30 MOTOR

OIL WITH THE ILSAC CERTIFICATION SYMBOL.

NOTICE:If you cannot find oils with the ILSAC certification sym-bol, use fully synthetic oil with an API classification SMor higher.

The use of conventional motor oils may cause engineor turbocharger damage that is not covered by yourwarranty.

If the approved SAE 5W-30 fully synthetic motor oil isnot used, any oil related engine or turbocharger fail-ure, along with any peripheral engine or powertraindamage, will not be considered a warrantable condi-tion.

MAINTENANCE / WEARParts and labor needed to maintain the vehicle and thereplacement of parts due to normal wear and tear are notcovered by warranty and are the owner’s responsibility(unless those costs result from a warranty covered repair).Examples are:• Brake pads/shoes• Cleaning and polishing• Clutch disc facings• Engine tune-ups• Lubrication• Replacing filters, coolant or fuses• Replacing spark plugs• Wiper blades



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PAINT AND OTHER APPEARANCE ITEMSDefects in paint, trim or other appearance items are nor-mally noted and corrected during the new vehicle inspec-tion. For your protection, should you find any paint orappearance item which you suspect is defective, adviseyour Authorized Mitsubishi Motors Dealer without delay, asnormal deterioration due to use and exposure is not cov-ered by this warranty.

OTHERIncidental or consequential damages such as loss of use ofVehicle, loss of time, inconvenience, expense for gasoline,telephone, travel or lodging, loss or damage to personalproperty, commercial loss of revenue or other matters notspecifically included are not covered.

WARRANTY REPAIR ORDERIf you should have warranty service performed on this Vehi-cle, you are entitled to receive a copy of the repair orderlisting the warranty service performed. RETAIN THESECOPIES FOR YOUR RECORDS.Receipts covering the performance of maintenance ser-vices should be retained in the event questions arise con-cerning maintenance. These receipts should be transferredto each subsequent owner of this vehicle. MMNA reservesthe right to deny warranty coverage if the vehicle has notbeen properly maintained. However, denial will not bebased solely on the absence of maintenance records.

PRODUCTION CHANGESMMNA and its Authorized Mitsubishi Motors Dealersreserve the right to make changes in Vehicles sold by themat any time without incurring any obligation to make thesame or similar changes on Vehicles previously sold bythem.



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ROADSIDE ASSISTANCE FOR 5 YEARS/UNLIMITED MILEAGEShould you ever need it, you have access to 24-hour emer-gency roadside assistance for 5 full years, regardless ofmileage. Covered services includes towing, jump starts,flat-tire service, emergency fuel and fluid delivery andmuch more.

Call-> 1-888-648-7820

Please have your 17-character Vehicle Identification Num-ber (VIN) available when you call.

You are covered for:• Towing to the nearest Mitsubishi Motors Retailer or other

approved service point if your vehicle is not driveable• Jump-starts in the event of a dead battery• Exchange of a flat tire with your inflated spare• Emergency fuel and fluid delivery• Lockout assistance to gain entry into your vehicle• Mechanical “first aid” for minor roadside repairs or adjust-

ments

Roadside Assistance excludes winching of vehicles offroad, vehicles disabled in rally, racing or other competitiveevents and vehicles used for commercial purposes such aspolice, taxi, route delivery, livery or daily rental services.

TOWING-AFTER EXPIRATION OF 5 YEARS/UNLIMITED MILEAGE ROAD ASSISTANCECALL-> 1-888-648-7820Should your Mitsubishi Vehicle become inoperable due to awarrantable failure after the expiration of 5 years/Unlimitedmileage roadside service, MMNA will arrange for the vehi-cle to be towed to the nearest Mitsubishi Motors Retailer.Please retain all towing receipts; you will be reimbursed fortowing expenses if it is determined that the vehicle becameinoperable due to a warrantable failure.

ANTI-CORROSION PERFORATION LIMITEDWARRANTYMMNA warrants to the owner of each 2009 Mitsubishi vehi-cle that any Authorized Mitsubishi Motors Dealer or Autho-rized Service Center will repair or replace at no charge anybody sheet metal panel found to have developed perfora-tion (metal rust-through) due to corrosion in normal use.This warranty begins on the date of original retail deliveryor original use, whichever occurs first, and extends for 5years regardless of mileage.In addition, outer panel rust-through protection coverage isextended as follows:

• New 2009 Vehicles are covered for 7 years or 100,000odometer miles, whichever occurs first.

It is the owner’s responsibility under the terms of this war-ranty to maintain the Vehicle as specified in this bookletand in the Owner’s Manual.



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THIS WARRANTY DOES NOT COVER:• Corrosion due to accident, damage, abuse, abnormal

use, Vehicle alteration or failure to properly maintain thisVehicle

• Payments for loss of use of the Vehicle during warrantyrepairs

• Surface corrosion, such as that caused by industrial fall-out, sand, salt, hail and stones

• Corrosion due to extensive and/or abnormal transporta-tion of corrosive material such as, but not limited to,chemicals, acid, fertilizer

• Corrosion other than perforation (metal rust-through) dueto defects in material or workmanship that is otherwisecovered by the Basic Coverage of the MMNA New Vehi-cle Limited Warranty

• The section titled “OTHER TERMS” stated in the MMNANew Vehicle Limited Warranty also applies to this limitedwarranty

THINGS YOU SHOULD KNOW ABOUT YOUR MMNAANTI-CORROSION PERFORATION LIMITED WAR-RANTY:

REPAIRING YOUR MITSUBISHI VEHICLEIf your Vehicle is damaged and requires sheet metal repairor replacement, be sure anti-corrosion materials areapplied to the parts repaired or replaced.

MAINTAINING YOUR MITSUBISHI VEHICLE

Washing:The best way to preserve your Vehicle’s finish and aid inavoiding rust is to keep the Vehicle clean by washing it fre-quently. Wash the Vehicle only with lukewarm or cold water.Do not wash the Vehicle in the direct rays of the sun, or usestrong soap or chemical detergents. Any cleaning agentsused should be washed off promptly and not allowed to dryon the finish.

Foreign Material Deposits:Calcium chloride and other salts, ice melting agents, roadoil and tar, tree sap, bird droppings, chemicals from indus-trial chimneys, acid rain, and other foreign matter maydamage the Vehicle finish if left on the painted surfaces.Prompt washing may not completely remove all thesedeposits.Additional cleaners may be needed. When using chemicalcleaners developed for this purpose, be sure they are safefor use on painted surfaces.

NOTE:This anti-corrosion perforation warranty covers perfora-tion due to corrosion only. Perforation means a rust-through condition, such as an actual hole in a sheetmetal panel.This Limited Warranty applies only to Mitsubishi passen-ger cars and sport utility vehicles that are registered inthe United States and normally operated in the UnitedStates or temporarily traveling in Canada or Puerto Rico.



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Underbody Maintenance:Corrosive materials used for ice removal and dust controlcan collect on underbody surfaces. If these materials arenot removed, accelerated corrosion can occur on the under-body parts, such as fuel lines, frame, floor pan and exhaustsystem. At least twice a year, thoroughly flush these materi-als from the underbody with plain water. Take care to cleanany areas where mud and other debris can collect.

Finish Damage:Any stone chips, fractures or deep scratches in the finishshould be repaired promptly. Bare metal will corrodequickly and can develop into a major repair expense. Minorchips and scratches can be repaired with touch-up materi-als available from your Authorized Mitsubishi Motors Dealeror Authorized Service Center.

OTHER TERMSANY IMPLIED WARRANTY APPLICABLE TO THIS VEHI-CLE IS LIMITED IN DURATION TO THE LENGTH OFTHIS WRITTEN WARRANTY. MMNA SHALL NOT BE LIA-BLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPE-CIAL OR EXEMPLARY DAMAGES FOR BREACH OFTHIS WARRANTY OR ANY IMPLIED WARRANTY.

Some states do not allow the exclusion or limitation of inci-dental or consequential damages or limitation on how longan implied warranty lasts, or limitation on available reme-dies, so the above limitations or exclusions may not apply toyou. This warranty gives the owner specific legal rights andthe owner may also have other rights which vary by state.


FEDERAL EMISSION WARRANTY

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FEDERAL EMISSION CONTROL SYSTEM DEFECTWARRANTYMMNA warrants to the owner of each new 2009 Mitsubishivehicle, (1) that the Vehicle, was designed, built andequipped so as to conform at the time of sale to applicableregulations of the National Emission Standards Act, asamended, and (2) the Vehicle is free from defects in mate-rial and workmanship at the time of sale which would causethe Vehicle to fail to conform with such regulations for aperiod of 3 years or 36,000 odometer miles, whicheveroccurs first. MMNA additionally warrants the Engine Con-trol Module, Transmission Control Module, Catalytic Con-verter(s) and Onboard Emission Diagnostic Device for 8years or 80,000 odometer miles, whichever occurs first.Any part of this Vehicle covered under this limited emissiondefect warranty and which proves to be defective will berepaired or replaced at no charge by any Authorized Mit-subishi Motors Dealer or Authorized Service Center, usingnew or remanufactured Authorized Mitsubishi Motors Parts.The limited warranty period begins on the date of originalretail delivery or original use, whichever occurs first.This limited emission defect warranty shall not apply toparts other than Authorized Mitsubishi Motors Parts.

FEDERAL EMISSION CONTROL SYSTEM PERFOR-MANCE WARRANTYSome states and local jurisdictions have established peri-odic vehicle inspection and maintenance (I/M) programs toencourage proper maintenance of your Vehicle.If an I/M Program in your area has EPA approval, you maybe eligible for MMNA’s performance warranty coverageunder the following conditions:

1. The Vehicle has been maintained and operated inaccordance with the scheduled maintenanceinstructions described in this booklet and Owner’sManual provided with your Vehicle.

2. The Vehicle fails to conform for a period of 2 yearsor 24,000 odometer miles, whichever occurs first,to the applicable emission standards of the U.S.Environmental Protection Agency, as judged by anEPA approved I/M Test.MMNA additionally warrants the Engine ControlModule, Transmission Control Module, CatalyticConverter(s) and Onboard Emission DiagnosticDevice for 8 years or 80,000 odometer miles, which-ever occurs first.

3. The failure to conform to I/M test standards mayresult in the owner of the Vehicle having to bear apenalty or other sanctions, including the denial orthe right to use the Vehicle under local, state orfederal law.



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If all the foregoing conditions are met, MMNA warrants thatany Authorized Mitsubishi Motors Dealer or AuthorizedService Center will replace, repair or adjust to Mitsubishi’sspecifications at no charge, any of the components listedbelow or parts thereof, which may be necessary to causeyour Vehicle to conform to the applicable emission stan-dards. Parts “Certified to EPA Standards” shall be coveredby this performance warranty. This performance warrantyperiod begins on the date of original retail delivery or origi-nal use, whichever occurs first.

EMISSION WARRANTY PARTS• Catalytic Converter(s)• Electronic Spark Control• Evaporative Emission Canister, Evaporative Emission

Liquid Separator and Controls• Fuel Tank Filler Tube and Cap• Induction Control Valve Assembly• Multiport Fuel Injection System• Positive Crankcase Ventilation Valve• Timing Advance/Retard System• Turbocharger Assemblies• Hoses, Clamps, Brackets, Pipes, Gaskets, Belts, Seals

and Connectors used in the above systems• Vacuum, Temperature, Altitude, Speed and Time Sensi-

tive Valves and Switches for the above systems• Any other components necessary to assure conformity.If failure of one of these components results in failure ofanother part, both will be covered by the performance war-ranty.

WHAT IS NOT COVERED• Noncompliance caused by defective replacement parts

not certified in accordance with aftermarket parts certifi-cation regulations.

• Noncompliance caused by the use of replacement partsnot equivalent to original equipment parts.

Other provisions specified under the “WHAT IS NOT COV-ERED” section in the New Vehicle Limited Warranty arealso applicable to this warranty.

NOTE:Vehicles equipped with a California Certified EmissionControl System and registered in the states of California,Massachusetts, Vermont, Maine, Connecticut, RhodeIsland, Pennsylvania, New Jersey*, Oregon and Wash-ington are also entitled to the California Emission War-ranty. (See page 18 of this booklet)*: 2009 all Mitsubishi vehicles registered in New Jersey

on and after January 1st, 2009.



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THE EMISSION CONTROL SYSTEM DEFECT WAR-RANTY AND THE EMISSION CONTROL SYSTEM PER-FORMANCE WARRANTY SHALL NOT APPLY TO:

• Conditions resulting from contaminated fuel, misuse,improper adjustments, modifications, accidents, alter-ations, tampering, acts of God, improper or inadequatemaintenance, or failure to use recommended fuel

• The replacement of maintenance parts used in regularmaintenance services

• Loss of time, inconvenience, loss of use of the Vehicle, orother consequential damages

• Any Vehicle on which the odometer reading has beenchanged so that mileage cannot be readily determined.

MMNA does not authorize any person to create for it anyother obligations or liability in connection with these sys-tems. These warranties are in addition to MMNA’s NewVehicle Limited Warranty for 2009 Vehicles.

THINGS YOU SHOULD KNOW ABOUT BOTH THE EMIS-SION CONTROL SYSTEM DEFECT WARRANTY ANDTHE EMISSION CONTROL SYSTEM PERFORMANCEWARRANTY

The emission control system of your new 2009 Mitsubishivehicle was designed, built and tested using AuthorizedMitsubishi Motors Parts and the Vehicle is certified asbeing in conformity with applicable emission regulations.Accordingly, it is recommended that any replacement partsused for maintenance or for the repair of emission controlsystems be new or remanufactured Authorized MitsubishiMotors Parts.

THE WARRANTY OBLIGATIONS ARE NOT DEPENDENTUPON THE USE OF ANY PARTICULAR BRAND OFREPLACEMENT PART. THE OWNER MAY ELECT TOUSE NON-AUTHORIZED MITSUBISHI MOTORS PARTSFOR REPLACEMENT PURPOSES. THE USE OFREPLACEMENT PARTS WHICH ARE NOT EQUIVALENTMAY IMPAIR THE EFFECTIVENESS OF EMISSION CON-TROL SYSTEMS.

If other than Authorized Mitsubishi Motors Parts are usedfor maintenance replacements or for the repair of compo-nents affecting emission control, the owner should deter-mine that such parts are warranted by the manufacturer tobe equivalent to Authorized Mitsubishi Motors Parts in per-formance and durability.



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MAINTENANCE REPLACEMENT OR REPAIR OF THEEMISSION CONTROL DEVICES AND SYSTEMS MAYBE PERFORMED BY ANY QUALIFIED AUTOMOTIVEREPAIR ESTABLISHMENT OR INDIVIDUAL USING ANYPART CERTIFIED PURSUANT TO APPLICABLE EMIS-SION REGULATIONS; HOWEVER, WARRANTY SER-VICE MUST BE PERFORMED BY AN AUTHORIZEDMITSUBISHI MOTORS DEALER OR AUTHORIZED SER-VICE CENTER.

Claims under the Emission Control Systems PerformanceWarranty may not be denied due to the failure of a properlyinstalled certified non-Authorized Mitsubishi Motors Part.

Receipts covering the performance of maintenance ser-vices should be retained in the event questions arise con-cerning maintenance. These receipts should be transferredto each subsequent owner of this Vehicle. MMNA reservesthe right to deny warranty coverage if the Vehicle has notbeen properly maintained. However, denial will not bebased solely on the absence of maintenance records.These warranties apply only to Vehicles manufactured toUnited States specifications and registered and normallyoperated in the 50 United States and Washington, D.C.Vehicles manufactured to other specifications or registeredand normally operated elsewhere, shall be entitled to ser-vice of emission control systems on the basis of the war-ranty applicable to such other country or territory.To obtain warranty service under these warranties, theowner should return the Vehicle to an Authorized MitsubishiMotors Dealer or Authorized Service Center where suchservice will be performed at no charge for parts and labor.

If an owner’s warranty claim under the 2009 Emission Con-trol Systems Performance Warranty is denied, MMNA willprovide the owner with a written explanation of why theclaim was denied within 30 days unless a shorter timeperiod is required by law. Failure to provide an explanationwithin the required period may obligate MMNA to remedythe nonconformity under the Emission Control SystemsPerformance Warranty except:

• When delay is requested by the vehicle owner.• When delay is caused by factors beyond the control of

MMNA or Authorized Mitsubishi Motors Dealers orAuthorized Service Centers.

Further information can be obtained from and complaintsregistered with:

Manager, Vehicle Compliance Programs GroupVehicle Programs and Compliance DivisionEnvironmental Protection Agency401 “M” Street, S.W.NMS-6405JWashington, D.C. 20460

NOTE:“New or Remanufactured Authorized Mitsubishi MotorsParts” when used in connection with Mitsubishi vehicles,means parts manufactured by or approved by MITSUB-ISHI, designed for use on Mitsubishi vehicles and distrib-uted by MMNA or any division or subsidiary of MMNA.


“CALIFORNIA” EMISSION WARRANTY

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FOR ALL JURISDICTIONS THAT HAVE ADOPTEDCALIFORNIA EMISSION CONTROL SYSTEMS ANDWARRANTY REQUIREMENT.


YOUR WARRANTY RIGHTS AND OBLIGATIONSThe California Air Resources Board and Mitsubishi MotorsNorth America, Inc. (MMNA) are pleased to explain theemission control system warranty on your 2009 Mitsubishivehicle. In California, Massachusetts, Vermont, Maine, Connecti-cut, Rhode Island, Pennsylvania, New Jersey*, Oregon andWashington, new motor vehicles must be designed, builtand equipped to meet California’s stringent anti-smog stan-dards.*: 2009 all Mitsubishi vehicles registered in New Jersey on

and after January 1st, 2009.

MMNA warrants the emission control system on your Vehi-cle for the periods of time listed below, provided there hasbeen no abuse, neglect or improper maintenance of yourVehicle.Your emission control system may include parts such asthe fuel-injection system, the ignition system, catalytic con-verter, and engine control module. Also included may behoses, belts, connectors and other emission-relatedassemblies.

Where a warrantable condition exists, MMNA will repairyour Vehicle at no charge to you including diagnosis, partsand labor.

MANUFACTURER’S WARRANTY COVERAGE:

1. For 3 years or 50,000 odometer miles, whicheveroccurs first:

(1) If your Vehicle fails a Smog Check inspection, all nec-essary repairs and adjustments will be made by MMNAto ensure that your Vehicle passes the inspection. Thisis your emission control system PERFORMANCEWARRANTY.

(2) If any emission-related part on your Vehicle is defec-tive, the part will be repaired or replaced by MMNA.This is your short-term emission control systemDEFECTS WARRANTY.

2. For 7 years or 70,000 odometer miles, whicheveroccurs first:

If an emission-related part specially noted in this war-ranty booklet with coverage for 7 years or 70,000odometer miles is defective, the part will be repaired orreplaced by MMNA.This is your Long-term (1) emission control systemPERFORMANCE and DEFECTS WARRANTY.



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3. For 8 years or 80,000 odometer miles, whicheveroccurs first, under the Federal Emission Warranty:

If an emission-related part listed in this warranty book-let specially noted with coverage for 8 years or 80,000odometer miles is defective, the part will be repaired orreplaced by MMNA. This is your Long Term (2) emis-sion control system PERFORMANCE and DEFECTSWARRANTY under the Federal Emission Warranty.

OWNER’S WARRANTY RESPONSIBILITIES:As the Vehicle owner, you are responsible for the perfor-mance of the required maintenance listed in this booklet.MMNA recommends that you retain all receipts coveringmaintenance on your Vehicle. Coverage will not be deniedsolely because there is no record of maintenance. How-ever, failures caused by lack of required maintenance arenot covered by the warranty.

You are responsible for presenting your Vehicle to anAuthorized Mitsubishi Motors Dealer or Authorized ServiceCenter as soon as a problem exists.

The warranty repairs should be completed in a reasonableamount of time, not to exceed 30 days.As the Vehicle owner, you should also be aware thatMMNA may deny you warranty coverage if your Vehicle ora part has failed due to abuse, neglect, improper mainte-nance or unapproved modifications.

If you have any questions regarding your warranty rightsand responsibilities, you should contact MMNA’s CustomerRelations Department at 1-888-648-7820 or if in California,the California Air Resources Board, P.O. Box 8001 at 9528Telstar Avenue, El Monte CA 91734-8001.

WARRANTY START DATE:The 3-year/50,000 odometer miles, 7-year/70,000 odome-ter miles and 8-year/80,000 odometer miles warranty peri-ods shall begin on the date of original retail delivery ororiginal use, whichever occurs first.



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CALIFORNIA VEHICLE INSPECTION PROGRAM:If the Vehicle fails an emission test conducted under theSmog Check Program, it should be brought to an Autho-rized Mitsubishi Motors Dealer or Authorized Service Cen-ter for appropriate service. The owner will not be chargedfor the adjustments, repair or replacement of parts, includ-ing diagnosis, necessary to make the Vehicle pass theSmog Check test for 3 years or 50,000 odometer miles,whichever occurs first.After the 3 years or 50,000 odometer miles performancewarranty period has passed, a Smog Check test failure dueto a defect in a part which is warranted for 7 years or70,000 odometer miles is covered.MMNA additionally warrants the Engine Control Module,Transmission Control Module, Catalytic Converter(s) andOnboard Emission Diagnostic Device for 8 years or 80,000odometer miles, whichever occurs first. If as the result of avehicle inspection failure the owner elects to have the vehi-cle repaired at an independent service outlet, MMNA willnot reimburse the owner for service performed by the inde-pendent service outlet unless such work is deemed an“EMERGENCY SERVICE” and the repair is a covered itemunder the terms of the Emission Control Warranty. (Seetopic “EMERGENCY SERVICE”).

WARRANTY SERVICE:To obtain warranty service, the owner must return the Vehi-cle to any Authorized Mitsubishi Motors Dealer or Autho-rized Service Center where such service will be performedat no charge to the owner. In case of emergency, seeEMERGENCY SERVICE instructions. If you are not noti-fied by the dealer within 30 days that the repair is not cov-

ered under warranty, then MMNA must repair the Vehiclefree of charge. In addition, the owner should take a copy ofthe Smog Check test printout to the dealer when obtainingwarranty service.

EXCLUSIONS:This Warranty shall not apply to failures caused by abuse,neglect or improper maintenance. Nor shall this Warrantyapply to any vehicle on which the odometer mileage hasbeen altered so that the Vehicle’s actual mileage cannot bedetermined. Vehicles registered in states other thanCalifornia, Massachusetts, Vermont, Maine, Connecti-cut, Rhode Island, Pennsylvania, New Jersey*, Oregonand Washington shall be entitled to the emission con-trol system warranty issued pursuant to the FederalClean Air Act. *: 2009 all Mitsubishi vehicles registered in New Jersey on

and after January 1st, 2009.This Warranty and any other warranties otherwiseexpressed under applicable California emissions laws andregulations are the only warranties in addition to the stan-dard MMNA Warranty in the warranty statement applicableto the Vehicle, and are EXPRESSLY IN LIEU OF ANYWARRANTY OR CONDITIONS IMPLIED IN LAW PER-TAINING TO EMISSION OR EMISSION CONTROLS SYS-TEMS. No dealer, or any agent or employee thereof, isauthorized to extend or enlarge this warranty.



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DEFECT WARRANTY:For the 3 years/50,000 odometer miles Defects Warranty, ifany part which can affect emissions fails, MMNA will repairor replace it at an Authorized Mitsubishi Motors Dealer orAuthorized Service Center. Any other parts damaged bythe failure of a defective part will also be repaired orreplaced. Listed below are some of the parts covered bythe warranty. The parts shown with the asterisk (*) are cov-ered for specific models under the 7 years/70,000 odome-ter miles Emission-Related Parts Warranty Long Term (1)and additionally, the 8 years/80,000 odometer miles Emis-sion-Related Parts Warranty Long Term (2), as describedon the following page. The repair and/or replacementdescribed above will be made at no charge to the ownerincluding diagnosis and labor. The defects warranty cover-age shall apply until the first scheduled replacement pointspecified by MMNA for any part listed below, and shallapply for the remaining warranty period of any such partrepaired or replaced under warranty. Where no replace-ment point is specified, the coverage shall apply for thewarranty period identified under the section entitled “NewVehicle Limited Warranty” of this warranty statement.

• Accelerator Position Sensor• Air Flow Sensor• Camshaft Position Sensor• *Catalytic Converter(s)• Crankshaft Position Sensor• Evaporative Emission Canister and Control System• *Exhaust Manifold• Exhaust Pipe between Exhaust Manifold and Catalytic

Converter• Fuel Filter/Evaporative Emission Separator

• Fuel Injectors• Fuel Level and Fuel Pressure Sensors• *Fuel Pump• Fuel Pressure Regulator• *Fuel Tank• Fuel Tank Filler Tube and Cap• Ignition Coil(s), High Voltage Wires and Boots• Induction Control Valve Assembly• *Intake Manifold• Knock Sensor• Oil Control Valve• Oil Filler Cap• *Onboard Emission Diagnostic Device• Positive Crankcase Ventilation Valve• Spark Plugs• *Throttle Body• *Transmission Control Module• *Turbocharger Assemblies• Control Relay, Registers and Solenoids used with the

above systems• *Engine Control Module used with the above systems• Oxygen Sensor(s) used with the above systems• Temperature Sensors used with the above systems• Vacuum Hoses, Clamps, Fittings and Tubing used with

the above components and systems• Vacuum Sensor(s) used with the above systems



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Listed below is an additional part warranted against defectsin materials and workmanship for 7 years or 70,000 odom-eter miles, whichever occurs first.

• Exhaust Manifold• Fuel Pump• Fuel Tank• Intake Manifold• Throttle Body• Turbocharger Assemblies

Listed below are additional parts warranted against defectsin materials and workmanship for 8 years or 80,000 odom-eter miles, whichever occurs first.

• Catalytic Converter(s)• Engine Control Module (including OBD II)• Exhaust Manifold(s) with Catalytic Converter(s)• Onboard Emission Diagnostic Device• Transmission Control Module (including OBD II)

WHAT THE OWNER MUST DO:It is the owner’s responsibility to have the required mainte-nance performed and use the Vehicle in accordance withMMNA’s written instructions. Coverage WILL NOT bedenied solely because there is no record of maintenance.However, failures or non-compliance caused by lack ofrequired maintenance are not covered by the warranty. Toavoid questions as to whether the vehicle maintenance hasbeen performed, MMNA urges that the owner retain allreceipts and/or maintenance records’ indicating that ser-vice has been performed on the vehicle and these receiptsand maintenance records should be transferred to any sub-sequent owner of the vehicle.

SERVICE:MAINTENANCE SERVICE CAN BE PERFORMED BYANY QUALIFIED SERVICE OUTLET OR BY THEOWNER OR BY SOMEONE OF THE OWNER’S CHOOS-ING.HOWEVER, WARRANTY SERVICE MUST BE PER-FORMED BY AN AUTHORIZED MITSUBISHI MOTORSDEALER OR SERVICE CENTER, IN ORDER TO BEPERFORMED AT NO CHARGE TO YOU.



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PARTS:IT IS RECOMMENDED THAT ANY REPLACEMENTPARTS USED FOR MAINTENANCE OR FOR THEREPAIR OF THE EMISSION CONTROL SYSTEMS BENEW OR REMANUFACTURED, AUTHORIZED MITSUB-ISHI MOTORS PARTS.

However, the warranty obligations ARE NOT dependentupon the use of any particular brand of replacement parts.The owner may elect to use non-Authorized MitsubishiMotors Parts for replacement purposes. Use of replace-ment parts which are not of equivalent quality to AuthorizedMitsubishi Motors Parts may impair the effectiveness ofemission control systems.

WHAT IS NOT COVERED:The Warranty does not cover:

• Malfunction in any part caused by abuse, misuse, alter-ation, tampering, disconnection or improper or inade-quate maintenance.

• Damage to catalytic converters or oxygen sensors due touse of leaded gasoline or any additives.

• Damage resulting from fire, accident, negligence, acts ofGod or other events beyond the control of MMNA.

• Maintenance replacement parts (such as spark plugs)beyond the first scheduled replacement point.

• Incidental or consequential damages such as loss of useof the vehicle, loss of time, inconvenience, expenses forgasoline, telephone, travel or lodging.

• Any vehicle on which the odometer mileage has beenaltered so that actual vehicle mileage cannot readily bedetermined.

• Loss or damage to personal property, loss of revenue,commercial loss.

• Damages resulting from a defect in a part not designatedby MMNA; see owner responsibilities stated above.

NOTE:“New or Remanufactured Authorized Mitsubishi MotorsParts” when used in connection with Mitsubishi vehicles,means parts manufactured by or approved by MITSUB-ISHI, designed for use on Mitsubishi vehicles and distrib-uted by MMNA or any division or subsidiary of MMNA.



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EMERGENCY SERVICE:If emergency emission control system warranty service isrequired and the owner is unable to readily locate anAuthorized Mitsubishi Motors Dealer or Authorized ServiceCenter or if a warranted part is not available within 30 days,then, repairs may be performed at any available serviceestablishment, or by the owner, using any replacementpart.MMNA will reimburse the owner for the owner’s expensesincluding diagnostic charges for such emergency repair orreplacement at MMNA’s suggested retail price for all war-ranted parts replaced and labor charges based on theMMNA’s recommended time allowance for the warrantyrepair and the geographically appropriate hourly labor rate.Replaced parts and copies of paid original receipts must beavailable for presentation to MMNA as a condition of reim-bursement for these emergency repairs. In addition, theowner must provide MMNA a detailed description indicat-ing why the situation was considered an emergency andwhy an Authorized Mitsubishi Motors Dealer or AuthorizedService Center was not available. Additional informationmay be obtained by calling 1-888-648-7820. A repair notbeing completed within 30 days due to the inability toobtain a warranted part or the unavailability of an autho-rized Mitsubishi Motors Dealer or Authorized Service Cen-ter constitutes an emergency.


NOTICE TO CONSUMERS

25

NOTICE TO CONSUMERSMitsubishi Motors North America, Inc. (MMNA) is com-mitted to assuring your satisfaction with your vehicle.

If you have a concern that is not resolved to your satisfaction,we encourage you to use Mitsubishi’s informal third partyDispute Resolution Process, administered by the NationalCenter for Dispute Settlement (NCDS). While you may usethe Process at any time, we suggest that you first follow Mit-subishi Motors’ normal complaint handling process:

Dispute Resolution ProcessFirst, contact your dealership to discuss your concern; ifthe dealer can not resolve your concern, contact MitsubishiCustomer Relations at 1-888-648-7820. A Mitsubishiregional representative will work with you to address yourconcern.

If you are not satisfied after contacting your dealership andMitsubishi Customer Relations, and wish to pursue thematter further, submit an application (which can be found inthe Dispute Resolution Process brochure), describing yourconcern.

National Center for Dispute SettlementDispute Resolution Process

P. O. Box 485Mt. Clemens, MI 480461-866-WE-RESOLVE

(1-866-937-3765)

There is no cost to you for submitting your application.

To file a claim, complete the Dispute Resolution Processapplication, which includes the following information:• Your name and address, • Your vehicle model and Vehicle Identification Num-

ber (VIN), and• The nature of your concern.

Once your claim is submitted, NCDS will review yourrequest for arbitration and inform you if your concern meetsthe program criteria for the Dispute Resolution Process. Ifyour concern meets the program criteria, it will be referredto an NCDS decision-maker (arbitrator) for hearing. If yourequested an oral hearing, you will be contacted by anNCDS representative to arrange a mutually agreeable dateand location to conduct the hearing. If you selected a three-person panel and a “documents only” hearing, NCDS willnotify you of the date all your documents must be receivedby NCDS (Arkansas customers may choose a single arbi-trator or panel regardless of format). The arbitrator or panelwill render a decision on your case. You may accept orreject the decision. The arbitrator or panel will render adecision on your case. If you accept the decision it will bebinding on MMNA. The entire process will normally take nolonger than forty (40) days from the date your application isreceived to the date the decision is rendered.

In the event your vehicle does not conform to MMNA’sexpress warranty after a reasonable number of repairattempts, the federal Magnuson-Moss Warranty Act and statelemon laws permit owners to obtain a replacement vehicle ora refund of the purchase price under certain circumstances.The provisions of state laws vary from state to state.


NOTICE TO CONSUMERS

26

Some states require that written notification be given to themanufacturer before the consumer may be eligible for a refundor replacement vehicle. Therefore, MMNA requests that youfirst provide us with written notification of any such non-confor-mities so that we may have an opportunity to make finalrepairs to the vehicle before you pursue lemon law remedies.

Please send your correspondence to:

Mitsubishi Motors North America, Inc.P.O. Box 6400Cypress, CA 90630-0064

Please include the following information in your correspon-dence:• Your name and address• Your vehicle year, model and 17-character Vehicle Identi-

fication Number (VIN)• The nature of your concern

OTHER TERMSANY IMPLIED WARRANTY APPLICABLE TO THIS VEHI-CLE IS LIMITED IN DURATION TO THE LENGTH OFTHIS WRITTEN WARRANTY. MMNA SHALL NOT BE LIA-BLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPE-CIAL OR EXEMPLARY DAMAGES FOR BREACH OFTHIS WARRANTY OR ANY IMPLIED WARRANTY.

Some states do not allow the exclusion or limitation of inci-dental or consequential damages or limitation on how longan implied warranty lasts, or limitations on available reme-dies, so the above limitations or exclusions may not apply toyou. This warranty gives the owner specific legal rights andthe owner may also have other rights which vary by state.


CUSTOMER SATISFACTION

27

CUSTOMER SATISFACTIONAt MMNA, we are proud of the quality and of the workman-ship that is built into every MMNA Vehicle. We are equallyproud of our corporate commitment to promote the highestpossible degree of customer satisfaction with our productsand services.Today’s automobiles are extremely complex and are com-prised of an enormous number of individual parts. Occa-sionally, a problem with one of these parts can occur.Should you experience such a problem, we are confidentthat you will find your Authorized Mitsubishi Motors Dealeror Authorized Service Center prepared to provide you withhigh quality service repairs. Every Authorized MitsubishiMotors Dealer or Authorized Service Center has Mitsub-ishi-trained personnel, plus the tools and equipment neces-sary to provide for your various service needs.In the event a problem arises, we ask that you follow theprocedure outlined on the following pages.

Step 1: Contact the Nearest Authorized MitsubishiMotors Dealer or Authorized Service Center:

This is the most direct and expedient way to obtain service.Authorized Mitsubishi Motors Dealers or Authorized Ser-vice Centers have the ultimate responsibility for providingthe service and repairs you may need. We recommend thatyou contact the Dealership Service Advisor or ServiceManager for assistance. In the event that you feel addi-tional assistance is required, ask to speak to the Dealer-ship owner. Since it is his or her business, he or she will bevery interested in your continued satisfaction and patron-age.

Step 2: Contact MMNA’s Customer Relations Depart-ment CALL -> 1-888-648-7820

After the completion of Step 1 and in the event your Autho-rized Mitsubishi Motors Dealer or Authorized Service Cen-ter has been unable to provide an adequate resolution,contact MMNA’s Customer Relations Department.Be sure to have your 17-character Vehicle IdentificationNumber (VIN) available when you call.

If you choose to write us, please send your correspon-dence to the following address:

Mitsubishi Motors North America, Inc.Customer Relations DepartmentP.O. Box 6400Cypress, CA 90630

Please be sure to include your name, address and tele-phone number along with your 17-character vehicle identifi-cation number. The VIN (vehicle identification number) canbe found in the upper corner of the dashboard on thedriver’s side of the vehicle and on your vehicle’s registra-tion.

MMNA’s Customer Relations Department will be preparedto investigate your concern and provide you with assis-tance.

Step 3: Dispute Resolution (See “Notice to Consum-ers” on Page 25.)


Maintenance

37

Service precautionsVehicle maintenance is an important yet frequentlyneglected item. Proper maintenance will aid in retaining thelevel of performance that has been engineered into yourMitsubishi vehicle and it will guard against major repairexpenses resulting from neglect. Good maintenance is anecessary way to protect your investment and ensureproper performance.Your Mitsubishi Motors Dealership is in the best position toprovide proper maintenance service through Mitsubishi’sexclusive “Diamond Care Service”.

• Factory Trained Technicians• Advanced Diagnostic Equipment• Quality Workmanship• Mitsubishi Genuine parts• Mitsubishi Authorized Accessories• Competitive Prices• Fast Service• Commitment to Customer Satisfaction

Selecting the proper maintenancescheduleThere are two maintenance schedules that show properservice for your vehicle.

First is “Regular maintenance schedule”.Follow the Regular maintenance schedule only if none ofthe driving conditions in the Severe maintenance sectionapply.

Second is “Severe maintenance schedule”.Follow the severe maintenance schedule only if your vehi-cle is frequently driven under one or more of the followingroad conditions.

• Driving on dusty, rough, muddy or salt-spread roads• Towing or police, taxi or commercial operation• Extensive idling and /or low speed operation• Repeated short-trip operation at freezing temperatures

(engine not thoroughly warmed up)• Extended use of brakes while driving• Driving in sandy areas• More than 50% operation in heavy city traffic during hot

weather above 90°F (32°C)


Maintenance

38

Emission control system mainte-nanceThe “scheduled” maintenance services, listed in bold typemust be done at the times or mileages specified to assurethe continued proper functioning of the emission controlsystem. These, and all other maintenance servicesincluded in this manual, should be done to provide the bestvehicle performance and reliability. More frequent mainte-nance may be needed for vehicles in severe operating con-ditions such as dusty areas and very short trip driving.Inspection and service also should be done any time a mal-function is suspected.

Service station checksThe following items should be inspected by either you or aservice station attendant each time fuel is added:

• Engine oil level. Add if needed. Check Owner’s Manual-See index and look under “Engine Oil” for detailed infor-mation.

• Engine coolant level. Add coolant to reservoir tank alongwith the proper mix if needed. Replace coolant if dirty orrusty in color. Check Owner’s Manual-See index and lookunder “Coolant” for detailed information.

• Windshield washer fluid level. Add fluid to washer tank ifnecessary.

• Tire inspection. Inspect for unusual tire wear and properinflation. Check Owner’s Manual-See index and lookunder “Tire” for detailed information.


Regular maintenance schedule

39


Mileage or Time-Whichever occurs first

Enter Your Original In-Service Date Here:

Month Day Year

Original In-Service Date

� 5,000 Miles (8,000km) or at 5 monthsChange engine oil.Inspect disc brake pads and rotors for wear.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Rotate tires.

MILEAGE/MONTHS

DEALERSHIP NAME/CODE DATE REPAIR

ORDER #

� 10,000 Miles (16,000km) or at 10 monthsChange engine oil.Replace engine oil filter.Inspect disc brake pads and rotors for wear.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Rotate tires.

MILEAGE/MONTHS


ORDER #



40


� 15,000 Miles (24,000km) or at 15 months

Replace air cleaner filter. *1

*1 This maintenance is recommended but is notrequired to maintain the emissions warranty.

Change engine oil.Check manual transaxle oil level.Check twin clutch sportronic shift transmission oil forevidence of leaks (if necessary, check the oil level).Check transfer oil level.Check reserve tank fluid level(for active center differential).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



41


� 30,000 Miles (48,000km) or at 30 months

Check fuel system for leaks *1

(tank, pipe line and connection, and fuel tank fillertube cap).

*1 This maintenance is recommended but is notrequired to maintain the emissions warranty.

Check fuel hoses condition. *1

Replace air cleaner filter.Replace drive belts (for the generator, water pump,power steering pump).

Check and service exhaust system *1

(connection portion of muffler, muffler pipes andconverter heat shields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Check twin clutch sportronic shift transmission oil forevidence of leaks (if necessary, check the oil level).Change transfer oil.Check reserve tank fluid level(for active center differential).Change engine coolant.Inspect coolant hoses condition(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.

Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Change rear axle oil (differential part and torque trans-fer part).Change rear axle oil, with Limited Slip Diff.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



42



MILEAGE/MONTHS


ORDER #

� 45,000 Miles (72,000km) or at 45 monthsReplace air cleaner filter.Change engine oil.Check manual transaxle oil level.Check twin clutch sportronic shift transmission oil forevidence of leaks (if necessary, check the oil level).Check transfer oil level.Check reserve tank fluid level(for active center differential).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #



43



MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #

� 60,000 Miles (96,000km) or at 60 monthsCheck fuel system for leaks(tank, pipe line and connection, and fuel tank fillertube cap).Check fuel hoses condition.Replace air cleaner filter.Check evaporative emission control system forleaks and clogging (except evaporative emissioncanister).Replace spark plugs, iridium-tipped type.Inspect and adjust intake and exhaust valve clear-ance. If valve noise increases, adjust valve clear-ance.** This maintenance is not “scheduled” service,

should be done any time.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system(connection portion of muffler, muffler pipes andconverter heat shields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Change twin clutch sportronic shift transmission oil.Change transfer oil.Check reserve tank fluid level(for active center differential).



44

Mileage or Time-Whichever occurs firstChange engine coolant.Replace coolant hoses(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Change rear axle oil (differential part and torque trans-fer part).Change rear axle oil, with Limited Slip Diff.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



45



MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



46


� 90,000 Miles (144,000km) or at 90 monthsCheck fuel system for leaks(tank, pipe line and connection, and fuel tank fillertube cap).Check fuel hoses condition.Replace air cleaner filter.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system (connectionportion of muffler, muffler pipes and converter heatshields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Check twin clutch sportronic shift transmission oil forevidence of leaks (if necessary, check the oil level).Change transfer oil.Check reserve tank fluid level(for active center differential).Change engine coolant.Inspect coolant hoses condition(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.

Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Change rear axle oil (differential part and torque trans-fer part).Change rear axle oil, with Limited Slip Diff.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



47



MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



48



MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


should be done any time.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system(connection portion of muffler, muffler pipes andconverter heat shields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Change twin clutch sportronic shift transmission oil.Change transfer oil.Check reserve tank fluid level(for active center differential).



49

Mileage or Time-Whichever occurs firstChange engine coolant.Replace coolant hoses(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Change rear axle oil (differential part and torque trans-fer part).Change rear axle oil, with Limited Slip Diff.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



50



MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



51


� 150,000 Miles (240,000km) or at 150 monthsCheck fuel system for leaks(tank, pipe line and connection, and fuel tank fillertube cap).Check fuel hoses condition.Replace air cleaner filter.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system (connectionportion of muffler, muffler pipes and converter heatshields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Check twin clutch sportronic shift transmission oil forevidence of leaks (if necessary, check the oil level).Change transfer oil.Check reserve tank fluid level(for active center differential).Change engine coolant.Inspect coolant hoses condition(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.

Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Change rear axle oil (differential part and torque trans-fer part).Change rear axle oil, with Limited Slip Diff.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #


Severe maintenance schedule

52

Severe maintenance scheduleMileage or Time-Whichever occurs first

� 3,000 Miles (4,800km) or at 3 monthsChange engine oil.Inspect disc brake pads and rotors for wear.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Rotate tires.Inspect air purifier filter for clogging.

MILEAGE/MONTHS


ORDER #

� 6,000 Miles (9,600km) or at 6 monthsChange engine oil.Replace engine oil filter.Inspect disc brake pads and rotors for wear.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



53


� 15,000 Miles (24,000km) or at 15 monthsReplace air cleaner filter.Change engine oil.Change manual transaxle oil.Check twin clutch sportronic shift transmission oil forevidence of leaks (if necessary, check the oil level).Change transfer oil.Check reserve tank fluid level(for active center differential).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Rotate tires.Inspect air purifier filter for clogging.

MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



54



MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #

� 30,000 Miles (48,000km) or at 30 monthsCheck fuel system for leaks(tank, pipe line and connection, and fuel tank fillertube cap).Check fuel hoses condition.Replace air cleaner filter.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system(connection portion of muffler, muffler pipes andconverter heat shields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Change twin clutch sportronic shift transmission oil.Change transfer oil.Check reserve tank fluid level(for active center differential).Change engine coolant.Inspect coolant hoses condition(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for grease leaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.



55


Change rear axle oil (differential part and torque trans-fer part).Change rear axle oil, with Limited Slip Diff.Rotate tires.Replace air purifier filter.

MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


ORDER #



56



MILEAGE/MONTHS


ORDER #


MILEAGE/MONTHS


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should be done any time.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system (connectionportion of muffler, muffler pipes and converter heatshields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Change twin clutch sportronic shift transmission oil.Change transfer oil.

Check reserve tank fluid level(for active center differential).Change engine coolant.Replace coolant hoses(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Change rear axle oil (differential part and torque trans-fer part).Change rear axle oil, with Limited Slip Diff.Rotate tires.Replace air purifier filter.

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� 90,000 Miles (144,000km) or at 90 monthsCheck fuel system for leaks (tank, pipe line and connection, and fuel tank fillertube cap).Check fuel hoses condition.Replace air cleaner filter.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system(connection portion of muffler, muffler pipes andconverter heat shields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Change twin clutch sportronic shift transmission oil.Change transfer oil.Check reserve tank fluid level(for active center differential).Change engine coolant.Inspect coolant hoses condition(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.



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� 120,000 Miles (192,000km) or at 120 monthsCheck fuel system for leaks(tank, pipe line and connection, and fuel tank fillertube cap).Check fuel hoses condition.Replace air cleaner filter.Check evaporative emission control system for leaksand clogging (except evaporative emission canister).Replace spark plugs, iridium-tipped type.Inspect and adjust intake and exhaust valve clear-ance. If valve noise increases, adjust valve clear-ance.** This maintenance is not “scheduled” service,

should be done any time.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system (connectionportion of muffler, muffler pipes and converter heatshields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Change twin clutch sportronic shift transmission oil.Change transfer oil.Check reserve tank fluid level(for active center differential).

Change engine coolant.Replace coolant hoses(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.Change rear axle oil (differential part and torque trans-fer part).Change rear axle oil, with Limited Slip Diff.Rotate tires.Replace air purifier filter.

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� 150,000 Miles (240,000km) or at 150 monthsCheck fuel system for leaks (tank, pipe line and connection, and fuel tank fillertube cap).Check fuel hoses condition.Replace air cleaner filter.Replace drive belts (for the generator, water pump,power steering pump).Check and service exhaust system(connection portion of muffler, muffler pipes andconverter heat shields).Change engine oil.Replace engine oil filter.Change manual transaxle oil.Change twin clutch sportronic shift transmission oil.Change transfer oil.Check reserve tank fluid level(for active center differential).Change engine coolant.Inspect coolant hoses condition(radiator hose, heater hose).Inspect disc brake pads and rotors for wear.Check brake hoses for deterioration or leaks.Inspect ball joint and steering linkage seals for greaseleaks and damage.Inspect suspension system for looseness and damage.Inspect drive shaft boots for grease leaks and damage.



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WARRANTY ADMINISTRATION DEPARTMENTMITSUBISHI MOTORS NORTH AMERICA, INC.6400 KATELLA AVENUECYPRESS, CALIFORNIA 90630-0064


09MY GS41 Warranty EVO(MMNA).book Page 1 Monday, …...ranty applies only to Mitsubishi passenger...

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Transcript of 09MY GS41 Warranty EVO(MMNA).book Page 1 Monday, …...ranty applies only to Mitsubishi passenger...