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Millennium ChallengeManagement studies

The road aheadA great leap forward through distance education

Presentation to Alliance Distance EducationInstitution

September 1, 2005

Aneeta Madhok, Dean Faculty of Management StudiesEmail:aneetam@nmims.edu

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The Millennium ChallengeGlobal IntegrationNo protected environment

Multiple geographies/currencies/businesses

Diverse operationsRegulatory frameworks

Investor expectations

Listing requirementsStringent disclosure requirements

Management styles and culture changes

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India

World markets are growing

Indias share needs to grow proportionately

Strategies Indian companies adopt Merge-acquire

Foreign direct investment

Adding exports /international trade Branding abroad

Globally placed supply chains

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Challenges Facing Indian

Companies Going GlobalTechnology Adoption of technology developed in other countries

Investment in bringing technology to India

Manpower

Development of global managers

Creating global mindsets

Global compensation

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Challenges Facing Indian

Companies Going GlobalMarkets creation of brand equity abroad

channel management for marketing Indian goods in other

countries competition from global brands in India

competition from local brands in other countries

Risk Management

credit/currency/financial risk

market risk

operational risk

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Challenges Facing Indian

Companies Going GlobalGovernance and Ethics conformance with legal requirements on foreign soil

holding up to international scrutiny

due diligence of operations abroad constitution of boards with independent directors

Management of change and organization culture mindsets of existing managers

bringing in flexibility changing old leadership styles

aligning with world-class

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CEO Challenges

GLOBAL RATINGS OF 539 CEOS

1. Sustained & steady top line growth

2. Speed, flexibility and adaptability to change3. Customer loyalty

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Responses to Millennium

ChallengeIf we play it right, growth is possible for Indiancompanies

Need to manage scale of operations withoutcompromising on excellence and customersatisfaction

Dealing with a workforce that is multiracialand diverse

Sustenance of excellence on the value chain

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Responses to MillenniumChallenge

Creating speed and flexibility of response inharnessing intellectual capital

Dealing with increased scrutiny for

compliances and governanceMeeting standards on employee issues tocompete globally

Matching strategy and executionGlobal thinking in terms of size of operations,quality, scale, process, talent, best practices

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Responses to Millennium

ChallengePerformance Management needs to benchmarkglobally on competency standards

Management of cycles of change

Indian leaders need to make decisions that areknowledge driven

Need to embrace technology developedthroughout the world

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Responses to Millennium

ChallengePeople management challenges includecreating and communicating a vision that isknowledge led and not person led, nurturing

talent, building competencies, out of the boxthinking, implementation of processes andmethods.

Managing differences through proactiveproblem solving strategies, not by playing theblaming game

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Responses to Millennium

ChallengeMeeting regulatory compliances on aninternational scale

Leapfrogging technology

Image of manufacturing industry needs tochange

Placing different parts of the supply chainacross the globe

Changing pricing strategies

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Fundamentals of Management

Fundamentals of management have notchanged

Need to establish a visionary direction

Build organisational architecture to translatepositive visions to reality through system,process and structure

Capability for action and reflection

Commitment to modestyFierce resolve to adapt to cross-border cultures

Openness to collaborate

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Peek into the Futureof B-school Curriculum

LOOKING INWARDSEthical strategy and governance

Enterprise Risk Management practices

Diversity managementTalent management

Benchmarking of operations

Innovation and enterpriseAway from feudal mindsets

Measures and metrics

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Peek into the Future

of B-School CurriculumLOOKING OUTWARDSCompetitive intelligence

Supply chain managementImage management

Investor behaviour management

Innovations in forms of business strategypartnerships

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Leapfrogging Through

Distance LearningLevels of learning Thinking

Doing

Feeling

The new learning styles of the youth

Creation of knowledge workers fromBPO to KPO

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Some Advice for Todays

StudentsThink and relateGo beyond the curriculum

Dont be SNIOPUnderstand the value of the classroom

Find your path yourself

Be the change you want to see in the world

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Thank You

Contact at:

Dr. Aneeta Madhok, MBA, PhD, CMC

Dean Faculty of Management Studies

NMIMS (Deemed University)

V.L. Mehta Road

Vile Parle (West)

Mumbai 400 056Phones: 91-22-26183688, 26183665

Email: aneetam@nmims.edu, aneetamadhok@vsnl.net

mailto:aneetam@nmims.edumailto:aneetamadhok@vsnl.netmailto:aneetamadhok@vsnl.netmailto:aneetam@nmims.edu