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    Process Capability

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    Process Capability

    Process Capabilityis an important conceptin SPC. Process capability examines

    -- the variability in process characteristics

    -- whether the process is capable ofproducing products which conforms to

    specifications

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    Process Capability

    Process capability studies distinguish betweenconformance to control limits and conformanceto specification limits (also calledtolerancelimits)

    -- if the process is in control, then virtually all

    points will remain within control limits

    -- staying within control limits does not necessarily

    mean that specification limits are satisfied-- specification limits are usually dictated by

    customers

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    Process Capability: Concepts

    The following distributions show differentprocess scenarios. Note the relative positions

    of the control limits and specification limits.

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    Process Capability: Concepts

    In control and productmeets specifications.

    Control limits are within

    specification limits

    UCL: Upper Control Limits

    LCL: Lower Control Limits

    USL: Upper Specification Limits

    LSL: Lower Specification Limits

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    Process Capability: Concepts

    In control but someproducts do not meet

    specifications.

    Specification limits arewithin control limits

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    Data from process with low capability

    Data from process with

    mediumcapability

    Data from process with highcapability

    relative capability

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    Process capability: capability index

    The capability index is defined as: Cp = (allowablerange)/6 =T (Tolerance)/ 6= (USL - LSL)/6s

    The distribution of process quality

    is often assumed to be

    approximated

    with a normal distribution.

    Px3=99.73%,

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    Normal Distribution

    x

    f(x)

    0

    =0.5

    =1

    =2

    0

    f(x)

    x1 2

    The normal distribution N(,2) has several

    distinct properties:

    --The normal distribution is bell-shaped and is

    symmetric

    --The mean, , is located at the centre

    -- is the standard deviation of the data

    The smallerthe steeper the curve

    For same changing the value of

    is to move the curve without anychange in its shape

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    3 Principle

    XN(,2) P{-

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    Process capability: capability index

    The capability index (T/6) show how well a processis able to meet specifications. The higher the value

    of the index, the more capable is the process:

    -- Cp < 1 (process is unsatisfactory)

    -- 1 < Cp < 1.6 ( process is of medium relativecapability)

    -- Cp > 1.6 (process shows high relative capability):

    better to analyze the actual specifications

    (Tolerance) and process technics to save resources

    in enhancing the process capability, such as the

    increased accuracy of equipment.

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    Process capability:process performance index

    The capability index-- considers only the spread of the

    characteristic in relation to specification limits

    -- assumes two-sided specification limits

    The product can be bad if the mean is not setappropriately. The process performanceindex takes account of the mean () and is

    defined as:Cpk = min[ (USL - )/3, ( - LSL)/3]

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    Process capability:process performance index

    The process performance index can alsoaccommodate one sided specification limits

    -- for upper specification limit:

    Cpk = (USL - )/3

    -- for lower specification limit:

    Cpk = ( - LSL)/ 3

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    Process capability: the message

    The message from process capability studiesis:

    -- first reduce the variation in the process

    -- then shift the mean of the process towardsthe target

    This procedure is illustrated in the diagram

    below:

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    Basic Forms of Statistical Sampling for

    Quality Control

    Sampling to determine if the process is within

    acceptable limits (Statistical Process

    Control).

    Sampling to accept or reject the immediate

    lot ofproductat hand (Acceptance

    Sampling).

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    Process Control

    Process Control is concerned withmonitoring quality while the production orservice is being conducted.

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    UCL

    LCL

    Samples

    over time

    1 2 3 4 5 6

    UCL

    LCL

    Samples

    over time

    1 2 3 4 5 6

    UCL

    LCL

    Samples

    over time

    1 2 3 4 5 6

    Normal Behavior

    Possible problem, investigate

    Possible problem, investigate

    Statistical Process Control

    -- Control Charts

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    Control charts

    Processes that are notin a state ofstatistical control-- show excessive variations

    -- exhibit variations that change with time

    A process in a state of statistical control is said to be

    statistically stable. Control charts are used to detectwhether a process is statistically stable. Controlcharts differentiates between variations

    -- that is normally expected of the process due chance

    orcommon causes-- that change over time due to assignable orspecial

    causes

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    Control charts: common cause variations

    Variations due to common causes-- have small effect on the process

    -- are inherent in the process because of:

    the nature of the system

    the way the system is managed

    the way the process is organized and operated

    -- can only be removed by

    making modifications to the process changing the process

    -- are the responsibility of higher management

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    Control charts: special cause variations

    Variations due to special causes are-- localized in nature

    -- exceptions to the system

    -- considered abnormalities

    -- often specific to a certain operator

    certain machine

    certain batch of material, etc.

    Investigation and removal of variations due to specialcauses are key to process improvement

    Note: Sometimes the delineation between common andspecial causes may not be very clear.

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    Control charts: how they work

    The principles behind the application of control charts

    are very simple and are based on the combined use of-- run charts

    -- hypothesis testing

    The control limits most commonly used in

    organizations are plus and minus three standarddeviations. We know from statistics that the chancethat a sample mean will exceed three standaddeviations, in either direction, due simply to chance

    variation, is less than 0.3 percent (i.e., 3 times per1000 samples). Thus, the chance that a sample willfall above the UCL, or below the LCL because ofnatural random causes is so small that this occurrenceis strong evidence of assignable variation.

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    Control charts: how they work

    The procedure is to-- sample the process at regular intervals

    -- plot the statistic(or some measure ofperformance), e.g.

    mean range

    variable

    number of defects, etc.

    -- check (graphically) if the process is understatistical control

    -- if the process is not under statistical control, dosomething about it

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    Control charts: types of charts

    Different charts are used depending on the nature of the charteddata. Commonly used charts are:

    -- forcontinuous (variables) data

    Shewhart sample mean ( -chart)

    Shewhart sample range (R-chart)

    Shewhart sample (X-chart) Cumulative sum (CUSUM)

    Exponentially Weighted Moving Average (EWMA) chart

    Moving-average and range charts

    -- fordiscrete (attributes and countable) data

    sample proportion defective (p-chart) sample number of defectives (np-chart)

    sample number of defects (c-chart)

    sample number of defects per unit (u-chart)

    x

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    Control charts: assumptions

    Control charts make assumptions about theplotted statistic, namely

    -- it is independent, i.e. a value is not influenced

    by its past value and will not affect futurevalues

    -- it is normallydistributed, i.e. the data has a

    normal probability density function

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    Normal Probability Density Function

    The assumptions of normality and independence enable

    predictions to be made about the data.

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    Control charts: interpretation

    Control charts are normal distributions with anadded time dimension.

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    Control charts: interpretation

    Control charts are run charts with superimposednormal distributions.

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    Control charts: run rules

    Run rules are rules that are used to indicate out-of-statistical control situations. Typical run rules forShewhart X-charts with control and warning limits are:

    -- a point lying beyond the control limits

    -- 2 consecutive points lying beyond the warning limits,namely within the area of 2 ~3 or even beyond thecontrol limits

    -- 7 or more consecutive points lying on one side of themean

    -- 5 or 6 or more consecutive points going in the samedirection (indicates a trend)

    -- Other run rules can be formulated using similar principles

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    UCL

    CL

    LCL

    X

    LCL

    CL

    UCL

    X

    attention investigate Prompt action

    Trend

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    Control charts: run rules

    If only chance variation is present in theprocess, the points plotted on a control

    chart will not typically exhibit any pattern.

    If the points exhibit some systematicpattern, this is an indication that

    assignable variation may be present and

    corrective action should be taken.

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    Attribute Measurements (p-Chart)

    p =T o ta l N u m b e r o f D e fe c tiv e s

    T o ta l N u m b e r o f O b s e rv a tio n s

    n

    s

    )p-(1p

    =p

    p

    p

    3-p=LCL3+p=UCLs

    s

    Given:

    Compute control limits:

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    Example of Constructing a p-chart:

    Sample n Defectives p1 100 4 0.042 100 2 0.023 100 5 0.054 100 3 0.035 100 6 0.066 100 4 0.047 100 3 0.038 100 7 0.079 100 1 0.01

    10 100 2 0.02

    11 100 3 0.0312 100 2 0.0213 100 2 0.0214 100 8 0.0815 100 3 0.03

    1. Calculate thesample proportions, p

    (these are what can

    be plotted on thep-

    chart) for eachsample.

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    Example of Constructing a p-chart:

    2. Calculate the average of the sample proportions.

    0.036=1500

    55=p

    3. Calculate the standard deviation of the sample

    proportion

    .0188=100

    .036)-.036(1=)p-(1p=pn

    s

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    Example of Constructing a p-chart:

    4. Calculate the control limits.

    3(.0188).036

    UCL = 0.0924LCL = -0.0204(or 0)

    p

    p

    3-p=LCL

    3+p=UCL

    s

    s

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    Example of Constructing a p-chart:5. Plot the individual sample proportions and the controllimits

    UCL

    0

    0.02

    0.04

    0.06

    0.08

    0.1

    0.12

    0.14

    0.16

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Sample number

    p

    UCL

    CL