Recognising and Dealing withExecutive Burnout47th ICCA Congress & Exhibition

Victoria, November 2, 2009

Daniel Tschudy, Zurich / Switzerland

today

FactsQuick HistoryLevels of ExhaustionsProcess and ReactionsMy WayTherapyConclusionQ&A and Discussion

statements

• I already feel tired when I get up in the morning• I think that I serve my clients rather impersonal• My work tires me emotionally• I am frustrated with my work• I feel that the clients make me responsible

for their own problems• I think that I work too hard• I never really achieved something valuable• I really don’t know how to continue• I hate my boss• My staff are stupid

facts

2 out of 5 feel weak and without energy 25% of executives suffer vegetative complaints

(fatigue, insomnia, depression) Every 3rd banker needs anti-depressants,

sleeping tablets and sedatives 40% of executives work 60 hours or more p/w

facts

57% of executives are afraid of loosing job 77% of executives consume alcohol to relax 66% show stress symptoms ..... yet .....

... 77% are satisfied with their situation (what???)

quick history

1. Pioneer Phase: Discovery and first theories(mid-70 until mid-80)

2. Empirical Phase: first measurement tools &targeted research (until mid-90)

3. Integration Methods Phase: not only executives,also teachers, workers, and private life-sector

a) physical exhaustion

Lack of energy FatigueWeakness Psychosomatic Disorders Sleep disturbances

b) emotional exhaustion

Dejection Hopelessness No joyous feelings Inner emptiness Troubles Irritability Social withdrawal

c) mental exhaustion

Loss of cognitive performance Concentration disorders Memory disorders Loss of creativity Negative attitudes Indifference

TypicalBurnout

Syndrome

burnout process

1. Warning symptoms in beginning

2. Reduced engagements

3. Emotional reactions

4. Dismantling

5. Reduce emotional and social life

6. Psychosomatic reactions

7. Despair

6. Psychosomatic reactions

Weight changeLack of sleep

Headache

Accelerated pulse

Dizziness

Respiratory complaints

Palpitations

Muscle tension

Nervousness

Drugs, Alcohol, Tobacco

changing eating habits

Gastro-intestinal ulcers

Nausea

Increased blood pressure

sexual problems

Back Pain

my story

my way

Motivation Fascination Engagement Commitment Fighting Become cramped Loosing sight Focusing insight Isolation Loosing control Dead-end

along the way

Insecurity Loose of trust Day dreaming Loneliness Slower, Wise, Peaceful & Free Few „islands“Workaholic Alcoholic? Health Joy Love

actions

Still an inner voice (Dare to say) Stop Priority Objectives (Dare to say) Go Doctors etc. Tell about it Pause Just for me „Up the Mountain“ Time Love

result

Slower, Wiser, Peaceful & Free

Still the inner voice (We) I have all the time of the world Priority Objectives (Dare to say) Go

Time Reflection Peace Independence

and Love

therapy

therapy

Life saving measurements

Distance Explanations Medicaments Daily structure Physical activities Relaxation Psychotherapy

therapy

Life saving measures

Path of discovery

Analyze of present situation Personality analysis Perception of the body Strengthening of self-esteem Stress Management Joy of Life Rediscovery of relationships

therapy

Life saving measures

Path of discovery

Appropriate measurements

Development of personal identity The management of relationship Adjustments in partnership and friendship Expansion of Life Concept Construction of leisure time Uniquability versus Employability

Prevention of burnout

Prevention of burnout

Prevention of burnout

YOU

1.Relation and Love to yourself2.Management of Stress3. Management of Family4.Friends and Colleagues

5.Relation to Nature, Art, etc.6.Relation to Faith

7.LOVE

Thank you

47th ICCA Congress & Exhibition

Victoria, November 3, 2009

questions & answers

www.tschudy.com