06 operations and feedback
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Module 06Feedback andOperations
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Topics
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Continuous Feedback
Agile techniques are effective, because they embrace continuous feedback.
Continuous feedback helps minimize the snowball effect of a fault.
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Feedback loops are part of every phase of the lifecycle.
Feedback can be internal (team) or external (stakeholders).
Feedback Loops
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Storyboarding and Prototyping
Supporting
the team
Validates
Business Needs
Prototypes
Simulations
Clarifies Intent
Done at thebeginning of a sprint
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Create custom shapes to
re-use throughout your
application.
Create realistic mock-ups of your UI for
early approval, and attach them to work
items so developers know what to build
Hundreds of pre-built shapes,
from iOS to Windows Phone
to navigation animations
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Code Reviews
Supporting
the team
Validates
Business Needs
Code Review
Code Analysis
Done ad-hocduring a sprint
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Continuous User Feedback
Validates
Business Needs
Supporting the
Product
Alpha/Beta Tests
Sprint Review
At the End of a sprintor when PBI is finished.
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Free Feedback client app
guides stakeholders through
the feedback process
Provide rich feedback, including
audio/video recordings,
screenshots and additional files
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Automatically send
feedback requests to
stakeholders via email
Elicit actionable feedback by
focusing feedback on specific
areas of your application
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Free client utility guides
stakeholders through the
feedback process
Enable detailed, rich text
feedback and a star rating system
Capture voice, video, screenshots,
attach files, or any combination
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Stakeholder feedback is
captured as a work item in TFS
Create new work items based on
stakeholder feedback
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Demo
Feedback ManagementPowerPoint Storyboarding
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DevOps
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In Production, nobody hears you scream!
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Development vs. Operations
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Integrated Incident Management
Operations
Development and
Testing
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Production incident alert
in operations system
Assign code related incidents to development
Development system incident
reference in operations tool
Incident in development system
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Request additional diagnostics from operations
Request for additional diagnostics in operations system
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Generate IntelliTrace logs from within SCOM
IntelliTrace logs
collected by operations
in development system
Actionable debugging
using IntelliTrace logs
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IntelliTrace in ProductionPreemptive Analytics
Gathering Actionable Data in Production
Monitor
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With production errors, root causes are difficult to identify, debug and resolveIntelliTrace in Production is easy to run, and collects critical IntelliTrace logs with minimal impact to server performance. Developers, who are already familiar with using this data in test environments, now have the data to speed root cause analysis of production bugs, and rapidly identify the needed code fix.
Actionable diagnosticsIntelliTrace in Production speeds up debugging and shortens code fix times.
IntelliTrace in Production
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Instrumentation in minutes with Dotfuscator injection
Extensible rules detect and prioritize production
incidents reflecting organizational priorities
Work Items are created and updated in near real-time
ensuring efficient, feedback driven response across
.NET, JavaScript, C++, Java and mobile surfaces
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Monitor applications across enterprise domains and
onto external networks and consumer devices.
Enforce opt-in policy, manage dropped networks
and secure data on the wire.
Collect custom data and monitor unhandled,
caught and thrown exceptions.
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Work Items are automatically created or updated when patterns are
detected in production.
Rules are easily mapped to instrumented applications
and can be reused, extended and developed to capture
business priorities and integrate with other systems
including CRM, ERP and other mission-critical platforms.
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Demo
IntelliTracePreEmptive Analytics
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To learn from experience gained during this test and to preserve testware for reuse in a future test. The point here is that with changes and associated maintenance tests, the testware only requires adjustment, so that it is not necessary to design a completely new test. During the test process, efforts are made to keep the test cases corresponding with the test basis and the developed system. If necessary, the selected test cases should be updated.
http://www.tmap.net/en/tmap/4-essentials/structured-test-process/acceptance-and-system/completion-phase
The Completion Phase
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