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PEOPLESOFT FOR HEALTHCARETHE REAL-TIME ENTERPRISE FOR

HEALTHCARE

FEATURES

PeopleSoft for Healthcare

delivers powerful, integratedanalytics to help you

maximize organizational

performance

Worflow routes documents

and information electronically

PeopleSoft analytic

applications display

workforce, patient, supply

chain, and financial

performance indicators

Access to reliable financial

information and performance

indicators to manage

resources, costs, and margins

Real-time picture of patient

supply expenses with online

access to past history of item

purchases for supplies and

services

BENEFITS

Reduce Operating Costs

Front Sidebar, bulleted

Work Faster and Smarter in a

Collaborative Environment

Automate Supply Processing

and Reduce Costs

Develop and Maintain in aSingle Environment

Identify Situations Before

They Become Problems

Empower your people to

make cost-effective decisions

quickly

Delivering high-quality patient services and becoming the provider of choice require investments in

people, processes, and technology. But every dollar spent maintaining a patchwork of old

systemsand every hour your people spend re-entering data and shuffling paperworktakes you

one step further from your goals.

PeopleSoft delivers a complete industry solution for healthcare, enabling you to dramatically

improve performance and reduce costs. Built on PeopleSoft Pure Internet Architecture, its called

the real-time healthcare enterprise.

Integrate your systems so they share information. Connect employees, physicians, suppliers, and

administrators to automated business processesanytime, anywhereusing only a browser.

Conveniently access information and use analytics to display current performance metrics. Make

faster, more informed decisions. Create collaborative communication channels that make people

more productive.

PeopleSoft has helped hundreds of healthcare organizations streamline non-clinical business

operations. Now you can build tomorrows real-time healthcare organization today with lower

costs, an empowered workforce, and more satisfied patients. PeopleSoft is committed to getting you

there.

The Real-Time Healthcare Enterprise

Your Foundation for Quality Patient Care

Browser access and PeopleSoft Pure Internet Architecture bring new ways to

deliver information and transactions in real time. When your supporting business

processes are online, you can use your time and resources to concentrate on

delivering quality patient care.

Put Business Processes Online and Reduce Operating Costs

With PeopleSoft, you can improve financial visibility, streamline supply

procurement, and connect human resource processeswhile providing a real-time

view of overall financial health. Department managers can have immediate access

to timely financial and operational information. Management can address changing

business needs as they happennot weeks or months after the fact.

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Delivering Quality Care

The real-time healthcare enterprise is more than software and hardware. Its a way

of doing business that makes your culture more dynamic and focused on your goal

of delivering the highest quality patient care. The journey to becoming the provider

of choice begins with deploying the right technology solution.

Leveraging a well-designed automated solution, we have systematicallyremoved obstacles to efficiency throughout our supply chainmanagement processes. Requesters now enter requisitions online, andthey automatically flow through our workflows for approvals online.Purchasing staff members now only manually process exceptions orspecial requests, which has eliminated redundant overhead costsrelated to ordering everyday supplies. When nurses use supplies fromour Pyxis carts, the automated inventory system now automaticallygenerates a re-order request and delivers the supply the same day. Italso automatically enters the supply charge directly to the patients bill,thus significantly reducing lost charges.

Chris Williams Director, Enterprise Resource Planning Systems,Harris County Hospital District

Work Faster and Smarter in a Collaborative Environment

Simplify the business side of healthcare by choosing an intuitive interface that leads

people to information and transactions. No more opening and closing multiple

applications, entering and remembering different passwords, or learning a variety

of systems. Access your legacy, mainframe, desktop, and mobile systems from a

single intuitive interface.

With pure Internet software, you replace unproductive manual routing of budgets,

reports, and requisitions with real-time automation. Workflow routes documentsand information electronically. PeopleSoft also gives you the flexibility and robust

integration capabilities you need to manage changewhether youre adding new

inventory and capital assets, launching new clinics, or implementing business

processes.

Identify Situations Before They Become Problems

PeopleSoft for Healthcare delivers powerful, integrated analytics to help you

maximize organizational performancewhether you are a single hospital or a

diverse multisite health-care enterprise. Managing costs in real time is critical to

improving performance. With PeopleSoft, you can get access to reliable financial

information and performance indicators to manage resources, costs, and margins.

To help you identify trends, analyze care provided, and measure organizational

performance, PeopleSoft analytic applications display workforce, patient, supply

chain, and financial performance indicators. Leveraging PeopleSoft analytic and

application data, your organization can gain valuable insight into patient volumes,

care site trends, activity-based procedure costs, and margins.

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Work with a Trusted Partner

Working with our customers, user groups, and industry experts, we continually

enhance PeopleSoft for Healthcare. Were proud to work with our healthcare

customers who represent over 4,000 healthcare organizations, including integrated

delivery systems, university medical centers, surgery centers, assisted-living centers,

and managed-care organizations.

Our customers include over 30 percent of the top 100 integrated healthcare

network providers. Strategic partnerships with industry leaders expand our

offerings with functionality built specifically for healthcare. We fine-tune our

solutions to meet the healthcare industrys unique requirements

Automate Supply Processing and Reduce Costs

Still in the early stages of our corporate migration to a single common

HR Information System and implementation of self-serve technology and

related shared HR and IT services, we have already seen some

important benefits, including:

Payroll labor savings of over $200,000 annually in participatingregions

A decrease in transactional cost in excess of $200,000

Reduced Benefits Administration support staff

Improved regional collaboration on HR Best Practices

Molly Seals Senior Vice President for Human Resources

Catholic Healthcare Partners Eastern Division

Your supply chain is only as strong as each linked system. With PeopleSoft for

Healthcare, you can fully automate the procure-to-pay process of supplies, capitalassets, and patient care items. Youll spend less time on administration and moretime on securing reliable suppliers, negotiating competitive pricing, and forgingstrategic alliances.Information technology executives named PeopleSoft 8 Supplier RelationshipManagement (SRM) the top enterprise application for 2001 in DatamationsProduct of the Year survey. From source to settlement, PeopleSoft solutions helpyou connect to suppliers, manage spend, make better procurement decisions, andanalyze performance.With PeopleSoft, you can identify, order, and deliver materials and servicesall ona browser. Empower your people to make cost-effective decisions quickly. Youcan improve your consolidation of purchases, simplify the ordering process, and

reduce item handling, while managing relationships and transactions with grouppurchasing organizations (GPOs).With our best practices, you can standardize and control purchasing withconsistent business processes.

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UVA Medical Center purchased PeopleSoft as a solution to replace allthe disparate systems being used for hr, financials, and supply chain.We look for PeopleSoft to help us to streamline our business processesand gain efficiencies. Were also using the eBI process and were ableto get our requisitions filled much faster. In working with our eBIvendors, were able to access information and to know our pricing muchfaster with eBI.

Linda Helgerman, EHP DirectorUniversity of Virginia Health System

Connect to Suppliers

PeopleSoft for Healthcare allows you to connect to your suppliers in real time soyou can manage all categories of spending for goods and servicesanddramatically improve supplier performance. Control your supplier relationships toreduce costs, improve efficiency, and improve performance.

Manage MaterialsPeopleSoft offers advanced technology and best practices to help you reduce costs,eliminate mountains of paper, and gain new operating efficiencies. By takingadvantage of integrated electronic data interchange (EDI), extensible markuplanguage (XML), intelligent bar coding, electronic catalogs, workflow, and self-service capabilities, you can more effectively manage your materials.

Control Procurement

Maximize your buying power with PeopleSoft electronic procurement solutionsusing a single interface for thousands of users to manage goods and services. Youcan request products and services within preset limits and get real-time access toitem availability and pricingwithout calling the purchasing department.Workflow mirrors your business rules with order tracking and audit controls.

Monitor Inventory Levels

Managing inventory is critical to the delivery of care. PeopleSoft manages andmaintains inventory levels across the organization, locations and business units andcan support a shared service or distributed business model. With real timeanalytics embedded within the application, vital time sensitive data is available tothe users. Our inventory application includes par cart inventory replenishmentproviding instant access to item levels in supply rooms, carts, or nurse stations.

Create a GPO Control Center

PeopleSoft applications enable you to automatically or selectively load full GPOcontracts or individual items into the system and track purchases, rebates, andcontract tiers. You can monitor compliance against manufacturer and distributor

contracts with a single view of pricing for better control and negotiating leverage,and use detailed reports to understand purchase patterns and justify pricing.

Integrate Universal Product Number (UPN) SupportSimplify receiving and inventory transactions with a single item reference numberacross all vendor and user systems. Identify UPN trading partners and formats andintegrate with UPN databases to download appropriate data fields in the itemmaster with UPN information.

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Track Materials UsageWith PeopleSoft for Healthcare, you can get a real-time picture of patient supplyexpenses with online access to past history of item purchases for supplies andservices. Break down purchase history by organization, department, inventory

location, or product category for detailed spending analysis.

Establish Commitment Control

Automatically generate notification to managers when budgets come withinpredetermined limits. You can control spending by department, product category,account category, or whichever combination you choose.

Make Information Accessible

On a role-based, customized homepage, our enterprise portal solutions connectyou and your business partners with supply processes, reports, and a consolidated

view of materials management transactions. People access those business processeson a browseranywhere, anytime.

Become the Healthcare Enterprise of ChoiceClinical and operational employees want to focus on their jobs instead ofperforming administrative tasks. PeopleSoft builds the next-generation systemsthat automate health-care business processes, so your professionals use their timefor providing high quality care instead of routing paper.

Become the Employer of Choice

The journey to becoming the provider of choice continues by becoming the

employer of choice. Surveys of healthcare professionals indicate there are manyfactorssuch as clinical sophistication, top medical technology, competitivesalaries, and benefit plansthat influence perceptions of their healthcareemployer.

Deploy a Unified Workforce Solution

PeopleSoft solutions help you manage your most valuable assetyour people. In acompetitive labor market, PeopleSofts unique Internet technology also helps youattract and retain employees. When you deploy self-service benefits on a browser,you realize reduced administration costs and your employees receive the addedconvenience of online access.

You can use integrated workforce analytics to spot trends, perform compensationand benefits comparisons, plan retention initiatives, and align workforcecompetencies with organizational goals. Analyze staffing needs to optimallymanage contingent employees and meet your nurse-to-patient ratios.With PeopleSoft for Healthcare you can attract, source, and staff temporaryworkers, link budgeting and planning decisions to human resources and servicesprocurement data, and view your total personnel costs in real time.

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We had 13-14 disparate systems across human resources and supplychain. PeopleSoft allowed us to accomplish true integration across allsystems with premier human resources and payroll systems in additionto self-service transaction capabilities. PeopleSoft gives us flexibility tonot only leverage applications but also to make enhancements to ourbusiness needs.

John Henderson Director of Business SystemsTexas Childrens Hospital

Maximize Your Most Important Resource

PeopleSoft helps you understand your people and make the best use of theirtalents. You can manage positions and compensation, comply with regulatoryrequirements, and process payrolls. As the market leader in human resources,PeopleSoft enables you to recruit, hire, train, manage, compensate, promote,allocate, and retire your staff. At the same time, you gain immediate access tomeaningful and accurate information about your employees.

Recruit and Retain with Internet Technology

For potential employees, the greatest impression of your organization will comefrom the recruitment process. Does your organization appear technologicallyadvanced? Or are you using a manual, paper application process? Will thisemployer automate administration and let me focus on my job? Is this myemployer of choice? Applicants and employees quickly identify the technologylevel of an organization and how it streamlines administrative processes.

Deliver a Personalized Experience

PeopleSoft delivers innovative applications that take users beyond traditional self-service. Collaborative applications bring together rich, pre-integrated content,knowledge, workflow, and decision-support tools. They deliver transactions in apersonalized environment, with role-based access and context-sensitive navigation.Offer the intuitive interface of an employee portal or deliver self-service

convenience through kiosks or telephones with interactive voice response (IVR).

Power Your Agile Organization

PeopleSoft enables you to transform and update your organization to humancapital management best practices. Share information across business processes toreduce redundant data entry. Watch your organization accelerate personaldevelopment and react quickly to change. Features include credentialing foridentifying and analyzing job skills, managing training, and running variablecompensation for individuals or employee groups.

Manage Patient Relationships

PeopleSoft for Healthcare enhances patient interactions across your organization

and contact channelsvoice, Web, email, fax, and wireless. Patients access aconsistent interface across multiple channels. Call center personnel get interactionhistories. You can automate call routing and tracking, speed response time, andensure accuracy.

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Stay on Track with Budgeting and PlanningPeopleSoft for Healthcare delivers comprehensive, integrated best practices formanaging core accounting processes, budgets, assets, projects, contributors, andgrants. It puts you in control of your financial operations to help you contain costsand manage revenues. You can track financial and project performance in real timefrom your desktop.

Analyze Your Operations

PeopleSoft provides a full suite of enterprise performance management solutionsto help you monitor your overall success. Get an in-depth look at your patients,employees, and business processes. You can analyze payer profitability by revenuemix, care components, patient or case, direct costs, and activity costs. Evaluateyour patient base to gain an understanding of patient behavior, patient profitability,

and revenue patterns.PeopleSoft gave us the ability to standardize across all facilities,business units, and operations. Each day, we load all of our statis-ticsfrom our patient accounting and billing systems and send exec-utive

management a snapshot of the receivables, cash, and statis-tics fromthe day before.Ginger Bonham, Financial and Supply Chain Systems AdministratorHealth First

Align Project Funding with Goals

With PeopleSoft, you can create and maintain accurate budgets, forecasts, andfinancial plans. Control expenditures against predefined authorized budgets withcommitment accounting. Track projects and grant information as it actuallyhappens. Store organization-wide information and use it to purchase, maintain,depreciate, insure, replace, and dispose assets. Extensive analytic and reportingcapabilities give you unprecedented access to information that helps you manage

resources such as budgets, labor, materials, and time.

Evaluate Activities by Cost

PeopleSoft for Healthcare enables you to evaluate operations by patient volumes,procedures, care sites, and other factors that drive cost and spending. You canmaintain, monitor, and analyze your strategic and financial objectives to determinewhere you are generating the most revenue. Use the tool as a staffing and resourceplanning mechanism. Align your employees with overall organizational objectivesand increase retention by analyzing strategic data from multiple sources, bothinternal and external.

Get Instant Access to Financial PerformancePeopleSoft portal solutions allow you to predict, measure, and manage yourbusiness more effectively by tracking the key performance areas of your healthcareorganization such as patient satisfaction and time-to-admit. Communicate yourprogress towards achieving your organizations goals. Designed to providepowerful business intelligence, the portal creates a single point of access to criticalinformation, enabling your business and finance managers to act as CFOs for their

areas of responsibility.

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Manage Grants and Contributors

When managing research endowments and investments, you can coordinate thegrant process more intelligently using real-time data from your supply chain andhuman capital systems.With coordinated reporting, PeopleSoft provides a browser-based, integrated

solution for the full life cycle of sponsored research. This includes proposalgeneration, transitioning proposals into awards, award tracking, robust facilitiesand administration processing, comprehensive bill generation, and flexible financialreporting.

PeopleSofts fundraising application is the only pure Internet software availabletoday that gives you the anytime, anywhere ability to manage events and

relationships with your contributors, donors, and volunteers.

Oracles PeopleSoft Enterprise solutions have allowed Erlanger HealthSystem to automate back office processes, so that our clinicicians canspend more time in patient care.

Britt Tabor, Chief Financial Officer

Erlanger Health System

Real-Time Healthcare InfrastructureRun your business processes on a foundation of PeopleSoft Pure InternetArchitecture and proven application integration solutions. Use the only healthcareenterprise applications with no client software other than a standard Internetbrowser. The most open, flexible, and scalable platform is also intuitive and cost-effective. Now your people can work anytime, anywhere as you implement toolsand technologies that give you a competitive edge.

Connect People, Processes, and Data

The demands of the real-time healthcare enterprise require a new breed oftechnology solutions that simplify the integration of multi-vendor businessapplications. With PeopleSoft application integration, you can connect yourpeople, processes, and data in real time across all your applications on a common,pre-integrated platform.Integrate legacy, mainframe, client/server, and Web systems using PeopleSoftintegration technology. You can set up, maintain, and monitor integration. Letautomated features distribute, sort, and transform system messages. As a result,you get faster integration at a lower cost. Integrate information from patientaccounting, patient care, clinical, surgical services, scheduling, pharmacy, plantoperations, and maintenance scheduling systems.

Connect with Enterprise Integration Points

Pre-mapped integration points connect your materials management systems withexternal software packages. Connect to surgical information systems, point-of-usedispensing equipment, handheld computer packages, and admission, discharge, andtransfer applications.

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At the Lahey Clinic, we sought to acquire ERP applications toconsolidate all of our business applications to provide some continuityand a lower cost of ownership. Weve gone from a marginal financialorganization, breaking even to generating modest profits, to generating4-5% operating margins over the past-5 years. Weve seen significantchange and improvement in financial performance. Oracle now offers usthree (3) families of products, PeopleSoft, eBusiness Suite and JD

Edwards and were able to leverage the best of these technologies.

Timothy OConner, EVP, CFO & TreasurerLahey Clinic Medical Center

Develop and Maintain in a Single Environment

Maintain, customize, upgrade, and monitor your applications using PeopleSoftTools. With flexible development tools, your developers can tailor PeopleSoftapplications to the unique needs of your organizationwith minimal effort andexpense. Spend less on maintenance and consulting when your people can work ina single environment.

Build a Collaborative Network

PeopleSoft applications enable you to extend your enterprise and increasecollaboration. Patients, suppliers, partners, and employees can access informationand perform transactions in real time through an intuitive portal interface.Whether youre managing internal operations, providing self-service transactions,or procuring supplies, collaboration turns your people, processes, and data into acompetitive advantage.

PeopleSoft: Comprehensive Global Services Committed to Your

Success

Oracle ConsultingOracle Consulting focuses exclusively on the success of companies deployingOracle Applications and technology. Our experts deliver on Oracles commitment:to ensure that you benefit from a trusted lifetime partnership with Oracle and tohelp you achieve your business goals. Oracle Consulting offers a unique focus onOracle-based application and technology initiatives by combining leading expertise,broad coverage, global scale, and flexible delivery. Oracle Consulting can serve asthe focal point of your relationships with Oracle product development, OracleSupport, Oracle University, and other related business and technology partners.Oracle consultants are the experts others turn to for leadership in Oracletechnology solutions. There are 13,000 Oracle Consulting experts impacting over20 million end users every day. At any one time, there are about 2500 activeOracle projects supported by 24x7 follow-the-sun operations and 20 Global

Services Delivery Centers. These projects range from small, limited-scope, shorttimeframe partner- and customer-led engagements, to multimillion-dollar, fixed-price, multiple year projects. Our customers benefit from the lowest total cost ofownership, highest accountability, and fastest time to business benefit because ofthe worldwide Oracle solution expertise they receive from Oracle Consulting.Oracle Customer ServicesPeopleSoft Customer Services delivers an extensive suite of industry-leading,integrated global support services offering innovative self-service toolsavailable24 hours a day, seven days a week to ensure your PeopleSoft applications are

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running smoothly. Whatever your support needs, we deliver programs that aretailored to your business requirements so you can focus on care delivery. As the healthcare industry struggles with the demands on controlling infrastructurecosts, Oracle On Demand offers the industry-leading solution for deploying,hosting, and managing PeopleSoft pure Internet enterprise applications. OnDemand provides customers of all sizesemerging, mid-market, and largewith

a choice for their enterprise application management needs, offering an end-to-end, scalable, secure, and affordable hosting solution. Leveraging the foundation ofa stable, reliable and secure technical foundation for our applications, On Demanddelivers a single point of accountability, rapid deployment, ongoing service andsupport, and flexibility of the hosting infrastructure. By entrusting their complexapplication infrastructure and management needs to usthrough our flexiblehosted solutions, and leveraged infrastructure and servicesour customers are freeto focus on their core businesses.

PeopleSoft Education

When you choose Oracle University to deliver knowledge and skills for yourPeopleSoft solution, you get more than just training. Youll realize increased

productivity, lower help-desk costs, and faster results due to expertise andexperience that are not available from any other training provider. From projectteam to end-user training, we deliver the right knowledge to the right people at theright timeover the Internet or in the classroom, at your location or ours.Whether youre implementing a PeopleSoft solution for the first time oroptimizing or upgrading your existing PeopleSoft system, expert and timelytraining from the source is your key to rapid business results and ultimate self-sufficiency.

Contact Us

For more information about [insert product name], please visit

oracle.com/goto/healthcare, oracle.com or call +1.800.ORACLE1 to speak to an

Oracle representative.

Copyright 2010, Oracle and/or its affiliates. All rights reserved.This document is provided for information purposes only and the contents hereof are subject to change without notice. Thisdocument is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally orimplied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Wespecifically disclaim any liability with respect to this document and no contractual obligations are formed either directly orindirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic ormechanical, for any purpose, without our prior written permission.Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respectiveowners.AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced MicroDevices. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are usedunder license and are trademarks or registered trademarks of SPARC International, Inc. UNIX is a registered trademarklicensed through X/Open Company, Ltd. 0110

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