05 PROJECT LEADERSHIP

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    Transformation(al) LeadershipTransformation(al) Leadership

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    Lesson 1Lesson 1

    Influence and PowerInfluence and Power

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    Leadership is about people

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    Influencing people

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    Influence related to power?

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    legitimate power reward power

    expert power

    information power

    I am your manager

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    legitimate power reward power

    expert power

    information power

    I have authority to give you a bonus

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    legitimate power reward power

    expert power information power

    I have knowledge and skill and can train and

    develop or solve problems

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    legitimate power reward power

    expert power

    information power

    I have important information/access to important

    information

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    What about visionary power?

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    And relationship power?

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    Lesson 2Lesson 2

    Performance ClimatePerformance Climate

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    Climate what is climate?

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    Admired

    N rm

    30%OF DIFFERENTIATION30%OF DIFFERENTIATION

    ATTRIBUTABLE TO HIGHATTRIBUTABLE TO HIGH

    PERFORMANCE CLIMATEPERFORMANCE CLIMATE

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    Jobrequirements

    Individual

    makeup

    Leaders ipcompetence

    Leaders ipstyle

    Climate

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    CustomerDevotion

    ProfitOrganization

    Vitality

    The classic success causal relationship

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    Modern success causal relationship

    EmployeePassion

    CustomerDevotion

    OrganizationVitality

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    So Leadership Matters!

    Goalachievement

    InfluencePsychological

    climate

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    Lesson 3Lesson 3

    Culture AlignmentCulture Alignment

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    ?

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    Organization

    culture

    You

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    Lesson 4Lesson 4

    Knowledge of Their RoleKnowledge of Their Role

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    Kouzes and Posner

    - Model the way

    - Inspire a shared vision- Challenge the process

    - Enable others to act

    - Encourage the heart

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    Lesson 5Lesson 5

    A Healthy Core CharacterA Healthy Core Character

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    What Leaders Do Also

    Has A Bearing OnWhat They Must Have

    (The Leadership Core)

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    21% Ambitious

    40% Broad-minded

    20% Caring

    66% Competent

    28% Cooperative

    20% Courageous

    33% Dependable

    24% Determined

    42% Fair-minded

    71% Forward-looking

    88% Honest

    23% Imaginative

    6% Independent

    65% Inspiring

    47% Intelligent

    14% Loyal

    17% Mature

    8% Self-controlled

    34% Straightforward

    35% Supportive

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    The Leadership Core

    HonestForward-looking

    Inspiring-Influencing

    Competent

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    The Ritz

    Honestor ar -looking

    Ins iring-Infl encing

    Competent

    Honesty

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    The Ritz

    HonestyMoral

    Leadership

    ValuesDriven

    Behaviour

    Honesty

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    The Ritz

    Honesty and climate

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    The Ritz

    Honesty and climate

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    Martin Luther King Jr

    I have a dream

    Forward Looking

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    Collin. P.Huntington

    We shall build good ships here-Ata profitif we can

    -Ata loss if we must

    -Butalways good shipsNewportNews Ship Building Company 1891

    Forward Looking

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    WinstonChurchill

    Before you can inspire with

    emotion, you mustbe swamped

    with ityourself. Before you can

    move theirtears, your own must

    flow. To convince them, you must

    yourself believe.

    Inspiring

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    Dee Hock

    The problem is never howto getnew, innovative thoughts into your

    mind, buthowto getthe old ones

    out.

    Competent

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    Lesson 6Lesson 6

    Core CompetenciesCore Competencies

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    JohnW. Gardner

    Communication between leaderand constituent is atthe heartof

    everything

    Communication

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    Kouzes and Posner

    Ninety percentof executives ratethemselves as effective

    communicators. Onlythirty

    percent

    oftheir subordina

    tes

    agree.

    Communication

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    Kouzes and Posner

    The biggestproblem with

    leadership communication

    is the illusion that ithas occurred.

    Communication

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    Every year since 1950, the

    number ofA

    mericanchildren gunned down

    has doubled.

    Communication

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    LetUs Remember Those.

    Communication

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    Antonio R.Damasio

    Neurologists agree thatfacts, emotions andsymbols mustbe created as images in order

    forthe brain to orderthem, process them and

    produce thought . Creating images is

    essential. And images include sights,sounds, smells and feelings.

    Communication

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    Communication

    How big is an acre of land

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    Communication

    The Size ofA Football Field

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    Communication

    The Power of a Story

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    Communication

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    Harley executive, quoted in Results-based

    Leadership

    Whatwe sell is the opportunity for a 43 year-old accountantto dress up in black leather,

    ride through smalltowns and have people be

    afraid of him.

    Communication

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    Communication

    They Did NotSayA

    Word, YetThey

    Were

    Communicating

    Perfectly

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    Communication

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    Communication

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    Remember!!

    The facts may notbeboring butyou mightbe

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    Remember!!

    When leaders failto

    communicate in facts,

    emotions, and symbols,

    constituents will fill in

    the blanks

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    Emotions are the messengers of

    the soul Anon

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    Emotional Intelligence (EQ)

    Reason without

    emotion is

    neurologicallyimpossible.

    Dr. Antonio Damasio, DescartesError:

    Emotions, Reason, and The Human

    Brain

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    Emotional Intelligence (EQ)

    Understanding

    Understanding your

    own emotions andthe emotions of

    others.

    Being able to manage

    such emotions

    effectively in a waythat improves your

    personal power and

    productivity

    Application

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    Emotional Intelligence (EQ)

    Intelligence Contribution toSuccess

    EQ Contribution to Success

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    Emotional Intelligence (EQ)

    Underthe pressure of

    change EQ is extremely

    important

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    Emotional Intelligence (EQ)

    PoorDecisions

    Low Morale

    Reducedproductivity

    Staffturnover

    Absenteeism

    Increasedcrime

    Eatingdisorders

    Depression Alcoholism

    Drugaddiction

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    Social Skills

    SelfImage

    ManagingEmotions

    SelfAwareness

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    Introspection

    Self-observation Self-disclosure

    Social comparison

    Interaction with diverse people

    Increasing Self Awareness

    The Value ofSelfAwareness

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    Increased social sensitivity

    Effective communication

    Improved personal problem-solving

    Personal growth

    The Value ofSelfAwareness

    Benefits

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    The art ofselfdisclosure

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    Social Skills

    SelfImage

    ManagingEmotions

    SelfAwareness

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    Anger is one of the greatest teachers thatwe can have in the pursuit of emotional

    intelligence.

    Frances Wilks 1998

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    Why do we choose it?

    To gain control

    To get what we want To get others to help us

    To hide real feelings

    To avoid responsibility

    But Anger Is A Choice

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    It can disrupt and even destroy

    relationships

    It affects thinking and behaviour patterns

    It leads to poor decisions

    Poor morale, high staff turnover

    The Effects of Anger

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    Anger is the one emotion that does the

    most harm to the heart

    Dr Redford Williams

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    Social Skills

    SelfImage

    ManagingEmotions

    SelfAwareness

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    Forgive (self and others)

    Build and apply skills

    Contribute Use the power of now

    Develop healthy habits (diet, exercise

    etc)

    Building Self Image

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    Social Skills

    SelfImage

    ManagingEmotions

    SelfAwareness

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    At the time, psychiatrists predicted:

    95% of people would not surpass 150volts;

    4% would surpass 300 volts;

    1% would go all the way to 450 volts.

    Balance Between Slavish Conformism and Conflict

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    The Skills of OrchestratingIndividual Performance

    Individual Performance

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    Individual Performance

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    The Skills of Orchestrating TeamPerformance

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    Clarity of purpose;

    Strong individuals;

    Focus;

    Roles and role flexibility;

    Training and competence;Trust;

    Commitment;

    Communication;

    Line of sight between

    performance

    and reward.

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    Capacity 2000 CC

    O i ti l L d hi

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    Organizational Leadership

    Individual and team

    Leadership leading people

    Capacity 2000 CC

    O i i l L d hi

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    Organizational Leadership

    Organization leadership-

    building an enduring enterprise

    Capacity 2000 CC

    O i ti l L d hi

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    Organizational Leadership

    Capacity 2000 CC

    Organizational Leadership

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    Organizational Leadership

    Capacity 2000 CC

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    Sources

    Descartes' Error: Emotion, Reason and the Human Brain

    By Antonio R.Damasio

    Published by PenguinBooks, 2005

    ISBN 014303622X, 9780143036227

    The Leadership Challenge: how to get extraordinary things done in

    organizations

    By James M.Kouzes, Barry Z. Posner, Thomas J. Peters

    Published by Jossey-Bass Publication, 1990

    Original from the University ofMichigan

    Digitized 23 Aug 2007

    ISBN 155542211X, 9781555422110

    www.tompeters.com

    www.12manage.com

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    Sources

    Emotional Intelligence

    By Daniel Goleman

    Published by Bantam Books, 1995

    ISBN 055309503X, 9780553095036

    http://www.minnaar-cc.com

    www.tompeters.com

    www.12manage.com

    http://www.haygroup.com

    https://www.clc.executiveboard.com