05 March, 2001EMGT 364 REVOLUTION IN MILITARY LOGISTICS A STUDY OF SUPPLY-CHAIN MANAGEMENT Jonathan...
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Transcript of 05 March, 2001EMGT 364 REVOLUTION IN MILITARY LOGISTICS A STUDY OF SUPPLY-CHAIN MANAGEMENT Jonathan...
05 March, 2001 EMGT 364
REVOLUTION IN MILITARY LOGISTICS
A STUDY OF SUPPLY-CHAIN MANAGEMENT
Jonathan DarrSteven Sattinger
05 March, 2001 EMGT 364
Outline
• Supply Chain Management– Evolution– Principles– Imperatives
• Revolution in Military Logistics– Strategy – System – Analysis
• Lessons Learned• Advantages• Disadvantages
05 March, 2001 EMGT 364
Just-In-Time
• Developed by Taiichi Ohno (Toyota)– Reduce inventory and other non-value
added operations– Improve QC through small lot size
• Kanban System/Flexible Manufacturing
05 March, 2001 EMGT 364
The Kanban System
Inbound Stockpoint
Outbound Stockpoint
Inbound Stockpoint
Outbound Stockpoint
Work Center 1
Work Center 2
Hold Box
Hold Box
Hold Box
Hold Box
Move Card
Production CardSuppliers
05 March, 2001 EMGT 364
From JIT to Supply-Chain Management
• Kanban system = manufacturing
• What if:– Outsource parts production?– Retail/Service Industry?
05 March, 2001 EMGT 364
Supply Chain Management
The coordinated flow of materials and products across the enterprise
and with one’s trading partners
05 March, 2001 EMGT 364
Principles(1 of 2)
• Formulate a differentiated supply chain strategy by channel
• Organize business units around major processes or channels, not functions
• Work collaboratively with customers, suppliers, trading partners, and 3rd parties
• Invest or re-invest in information technologies
05 March, 2001 EMGT 364
Principles(2 of 2)
• Invest in supply chain knowledge, people, skills, and learning
• Operate or manage by product or channel
• Outsource elements of the chain for flexibility, higher performance
• Think globally…build regionally…act locally
05 March, 2001 EMGT 364
Imperatives(1 of 2)
• Build in flexibility
• Plan and measure accurately
• Develop logistically separate operations
• Get lean (simplicity and speed)
• Optimize information
• Treat customers unequally – segment and stratify
05 March, 2001 EMGT 364
Imperatives(2 of 2)
• Operate globally• Practice virtuality and collaborative
management• Exploit e-commerce• Leverage people• Operationalize new product
introductions• Mass-customize and postpone
05 March, 2001 EMGT 364
Revolution in Military LogisticsJIT v. JIC
• Purpose: “produce savings so resources can be redirected into weapons systems and improving the readiness of the forces”
• “Efficient business practices and reduced overhead not only free up resources, they also contribute directly to the transformation of the department’s support structure . . . The old philosophy was the big eat the small. Now, it’s the fast eat the slow. My goal is for the Defense Department to be fast and lean. We must be competitive.”
- William S. Cohen, Secretary of Defense
05 March, 2001 EMGT 364
President’s Quality Award (PQA)
• Strategy and Action Plans– Customer and market focus– Organizational level
• System– Leadership Triad– Results Triad
• Information and Analysis– Historical Information– Predictive Models
05 March, 2001 EMGT 364
Strategy and Action Plans (1 of 5)
• Infrastructure Reductions– Consolidation of distribution regions ($11
million)– Defense Reutilization and Marketing
Services and Offices (DRMS and DRMO) reductions ($35 - $40 million)
– Human Resources Operations Center (HROC) opened at Defense Supply Center Columbus
05 March, 2001 EMGT 364
Strategy and Action Plans (2 of 5)
• Inventory Reductions– Wholesale & retail inventory reduced 59%– Logistics response times reduced 90%– Distribution workload reduced 20-30%– Saved storage space: 70 million cf
• Excess Property– Eliminate excess where value does not
surpass cost of ownership
05 March, 2001 EMGT 364
Strategy and Action Plans(3 of 5)
• Public/Private Competition-A-76– Office of Management and Budget (OMB)
Circular A-76 “Performance of Commercial Activities”
– Began public-private competition for operation of distribution depots
• Commercial Practices– Prime Vendor Programs ($21 million)
05 March, 2001 EMGT 364
Strategy and Action Plans(4 of 5)
• Commercial Practices (cont’d)– Corporate Contracts– Outsourcing– Energy Management– Unit Cost Management– Management Reform Memorandum #10– Paperfree Contracting– Single Process Initiative (SPI) ($.5 billion)– Product Verification and Testing Programs ($85 million)– “Smart Cards” ($10 million)– IMPAC
05 March, 2001 EMGT 364
Strategy and Action Plans(5 of 5)
• Wartime Readiness– Medical Readiness– Virtual Wartime Visibility
• Purchases information rather than supplies• Convertible to supply mechanism if needed, as
contractor supplements supply as needed
• Protecting Interests– Dispute resolution shift from formal litigation to
Alternative Dispute Resolution (ADR) and mediation.
05 March, 2001 EMGT 364
System(1 of 3)
• Areas of Focus (3 Rings)– Information
• Total Product Visibility• Reporting and tracking
– Logistics and Acquisition• Dominant Battlespace Logistics• Focus on systems, not people
– Transportation
05 March, 2001 EMGT 364
System(2 of 3)
• Leaders and managers must:– Commit to lead systems and people– Commit to PQA for assessment– Commit to process and system
improvement– Commit to objectives in the Strategic Plan
05 March, 2001 EMGT 364
System(3 of 3)
• Results– Systems and subsystems are mutually
supportive– Customer supplier and stakeholder
feedback to improve systems and products– Assessment through competition for PQA
05 March, 2001 EMGT 364
Information and Analysis
• Links Strategy and System• Sources of Information
– Historical data• Previous Conflicts• Training and Testing
– Training Centers and Product Development
– Predictive models• Simulation• Mathematics
– Consumption formulas
05 March, 2001 EMGT 364
Lessons Learned
• Desert Storm– JIC logistics success– Thoughts of the time
• Pre-positioning of resources critical• Time-distance relationships require push of supplies• Transportation assets are largely insufficient
– Revisionist Position• Cumbersome and slow logistics (transportation) can be
replaced with outsourcing• Wasted resources by planning excessive contingencies
05 March, 2001 EMGT 364
Advantages
• Annual cost savings in operations– Consolidation and size reduction– Reduced inventory
• Finite budget– Saving allows spending elsewhere
• Reduced waste– Excess reutilization– Short shelf-life items
05 March, 2001 EMGT 364
Foreseeable Disadvantages(1 of 2)
• Reliance on accurate data– Advances in technology brings unknowns into
equations and models– Historical data becomes obsolete– Simulation is not perfect
• Reliance on outsourcing– Little control over employees– Higher risk in wartime– Host nation support is unreliable
05 March, 2001 EMGT 364
Foreseeable Disadvantages(2 of 2)
• Consequences of failures– Lives v. money
• JIC no longer seems wasteful• JIT appears risky
– Redundancy lacking
• Fog of War– Anticipation imperfect– Relies on highly accurate reports
05 March, 2001 EMGT 364
Summary
• Disadvantages have catastrophic consequences
• Future is uncertain and changing
• Lessons learned call for more infrastructure and pre-positioning
• Constraints of finite budget are real