05 Danamon AR 09 ENG - Corporate Social Responsibility
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Transcript of 05 Danamon AR 09 ENG - Corporate Social Responsibility
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2009 Annual Report PT Bank Danamon Indonesia Tbk232
Corporate Social Responsibility
My Clean, Healthy and Prosperous Market 235.
Danamon Go Green 243.
Relief, Recovery and Reconstruction
Program 251.
05.
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2009 Annual Report PT Bank Danamon Indonesia Tbk 233
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2009 Annual Report PT Bank Danamon Indonesia Tbk234
Corporate Social Responsibility
CORPORATE SOCIAL
RESPONSIBILITY
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2009 Annual Report PT Bank Danamon Indonesia Tbk 235
Because a large part of Danamons revenues is derived
from the mass-market segment, we place special
emphasis to form partnerships with members and leaders
of our local communities, to help improve the overall
quality of life, health and economies of these communities.
A Helping Hand
Through our Yayasan Danamon Peduli (Danamon Care Foundation), a non-
WYV[VYNHUPaH[PVU[OH[^ HZMVYTLKPUMVY[OLZVSLW\YWVZLVMJHYY`PUNV\[+HUHTVUZ*VYWVYH[L:VJPHS9LZWVUZPIPSP[`*:9WYVNYHTZ+HUHTVULUNHNLZ SVJHS JVTT\UP[PLZ PU ZWLJPJ PUP[PH[P]LZ ;OLZL WYVNYHTZ HYLZPTWSL[V\UKLY[HRLWYV]PKLPTTLKPH[LHUK[HUNPISLILUL[ZKYH^T\S[PZ[HRLOVSKLYZHUKHYLZLSMZ\Z[HPUPUNPUUH[\YL
;^ V Z\JO WYVNYHTZ [OH[ OH]L YLJLU[S` KYH^U UH[PVUHS HUK PU[LYUH[PVUHSH[[LU[PVUHYL4`*SLHU4HYRL[HUK+HUHTVU.V.YLLUVYNHUPJ^HZ[LMLY[PSPaLY ;OL YZ[ PZ HU PUP[PH[P]L I` +HUHTVU [V PTWYV]L [OL V]LYHSSJSLHUSPULZZ VM [YHKP[PVUHS THYRL[Z ;OL ZLJVUK JVSSLJ[Z HUK JVU]LY[ZVYNHUPJ^HZ[LPU[VJVTWVZ[[VIL\ZLKHZVYNHUPJMLY[PSPaLYZ
My Clean, Healthy and Prosperous Market
number of activities in My Clean, Healthy and Prosperous Market program that were under taken throughout 2009.
1,219
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2009 Annual Report PT Bank Danamon Indonesia Tbk
CORPORATE SOCIAL
RESPONSIBILITY
In My Clean Market program, Danamon
LUNHNLZ ZLSSLYZ HUK Z[HSS V^ULYZ PU[YHKP[PVUHS THYRL[Z [V PTWYV]L [OLNLULYHS JSLHUSPULZZ VM [OL [YHKP[PVUHSTHYRL[Z;OLZLPU]VS]LHTVUNV[OLYZYLUV]H[PUNJSLHU SH[YPULZWSHJPUNJVUISVJRZ VU WH]LTLU[ HUK THUHNPUN^HZ[LWYVWLYS `
In the Danamon Go Green program,
+HUHTVUWYV]PKLZHZPTWSLLHZ`[VVWLYH[L JVTWVZ[PUN \UP[ [OH[ YLHKPS`[\YUZ VYNHUPJ ^HZ[L PU[V OPNO X\HSP[`JVTWVZ[ MLY[PSPaLYZ ;OL JVTWVZ[PUNMHJPSP[` WYV]PKLZ H YLHK` V\[SL[ MVYVYNHUPJ ^HZ[L NLULYH[LK I` THYRL[Z[HSS V^ULYZ HUK HYL JVSSLJ[LK VU HKHPS`IHZPZ
0U [OYLL `LHYZ IV[O WYVNYHTZ OH]LNHPULK ^PKL H[[LU[PVU )` LUK the My Clean Market program had 803
THYRL[ WHY[PJPWHU[Z PU WYV]PUJLZHJYVZZ 0UKVULZPH HUK THKL P[ PU[V[OLVMJPHSYLJVYKZIVVRVM0UKVULZPH4
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2009 Annual Report PT Bank Danamon Indonesia Tbk
YLNLUJPLZI`LUK ,HJOVM[OLZLJVTWVZ[PUN\UP[ZJVU]LY[ZHUH]LYHNLVM [VUZ PU[V RN [V H [VU VMJVTWVZ[ MLY[PSPaLYZ KHPS ` ;OYV\NOV\[ HSS VM [OLZL JVTWVZ[PUN \UP[ZJVU]LY[LK[VUZVMVYNHUPJ^HZ[LPU[V[VUZVMOPNOX\HSP[`JVTWVZ[MLY[PSPaLYZ(SSVM[OLZLJVTWVZ[PUN\UP[ZOH]LHSZVPTWYV]LK[OLYH[PUNVMLHJOYLNPVUHS NV]LYUTLU[ PU [OLPY (KPW\YHZJVYLMVYT\UPJPWHSJSLHUSPULZZ
0U +LJLTILY [OL +HUHTVU .V.YLLU WYVNYHT ^VU PU[LYUH[PVUHSYLJVNUP[PVU^OLUP[NHYULYLK[OL))*>VYSK *OHSSLUNL (^HYK HZ YZ[Y\UULY\W PU [OL ^VYSK^PKL JVU[LZ[During the same year, this program
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VM [OL
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2009 Annual Report PT Bank Danamon Indonesia Tbk238
CORPORATE SOCIAL
RESPONSIBILITY
;OLZLHJ[P]P[PLZWYV]PKLKKPYLJ[ILUL[Z[V TVYL [OHU ILULJPHYPLZHUK PU]VS]LK V]LY +HUHTVU]VS\U[LLYZ ;OL` HSZV KYL^ HJ[P]LWHY[PJPWH[PVU MYVT ^PKL YHUNPUNZ[HRLOVSKLYZV[OLY[OHU[OLWHY[PJPWH[PUNJVTT\UP[PLZ ;OL 4PUPZ[Y` VM ;YHKL4PUPZ[Y` VM /LHS[O (ZZVJPH[PVU VM;YHKP[PVUHS 4HYRL[ =LUKVYZ WYV]PUJPHSNV]LYUTLU[Z MYVT.V]LYUVYZKV^U [V=PSSHNL/LHKZOH]LHSSILLUZ\WWVY[P]LVM +HUHTVUZ 4` *SLHU 4HYRL[WYVNYHT 6U V\Y +HUHTVU .V .YLLUPUP[PH[P]L UV SLZZ [OHU9LNLU[Z HUK4H`VYZVMHYLHZ[OH[OH]LUV[YLJLP]LK+HUHTVUZ JVTWVZ[PUN \UP[Z OH]LWSLKNLK [V YLWSPJH[L [OL +HUHTVU.V .YLLU WYVNYHT PU [OLPY YLZWLJ[P]LHYLHZ
;OLYLHYLV[OLYRL`Z[HRLOVSKLYZ^OVZLYVSLZ HYL LX\HSS` PUKPZWLUZHISL [V [OLZ\JJLZZVM+HUHTVU*:9WYVNYHTZMVYPUZ[HUJL[OL0UKVULZPHU)PV[LJOUVSVN`9LZLHYJO0UZ[P[\[LMVY,Z[H[L*YVWZ[OL:PSP^HUNP
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2009 Annual Report PT Bank Danamon Indonesia Tbk 239
No. PROVINCE ProvidingSanitary
Equipments
HostingFree Health
Check
Renovate/Build Public
Toilets
Painting of Facilities
and Planting Trees
Improvingother Infra-structures
Total
ACTIVITIES
5(+ 5VY[O:\TH[YH >LZ[:\TH[YH 1HTIP 9PH\ :V\[O:\TH[YH 9PH\ )LUNR\S\ )HUNRH)LSP[\UN 3HTW\UN +201HRHY[H )HU[LU >LZ[1H]H *LU[YHS1H]H +0@VN`HRHY[H ,HZ[1H]H )HSP >LZ[2HSPTHU[HU :V\[O2HSPTHU[HU *LU[YHS2HSPTHU[HU ,HZ[2HSPTHU[HU >LZ[5\ZH;LUNNHYH :V\[O:\SH^LZP >LZ[:\SH^LZP *LU[YHS:\SH^LZP :\SH^LZP;LUNNHYH 5VY[O:\SH^LZP .VYVU[HSV 4HS\R\ 5VY[O4HS\R\ >LZ[7HW\H 7HW\H
;V[HS
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2009 Annual Report PT Bank Danamon Indonesia Tbk240
CORPORATE SOCIAL
RESPONSIBILITY
Survey Result on Benefit for Local Governement
)LPUNHZZPZ[LKPUPTWYV]PUNTHYRL[MHJPSP[PLZ )L[[LYYLSH[PVUZOPW^P[O+HUHTVU )LPUNOLSWLKPULK\JH[PVUJVTT\UP[`ILH^HYLHIV\[JSLHUSPULZZ )LPUNHZZPZ[LKPUHJOPL]PUNNV]LYUTLU[WYVNYHT )LPUNHZZPZ[LKPULUOHUJPUNNV]LYUTLU[ZWVZP[P]LYVSLPU[OLJVTT\UP[` 6[OLY
26%429
25%424
17%277
14%242
12%204
6%98
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(Z\Y]L`VM+:7\UP[ZOHZILLUundertaken to measure stakeholders
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-VYJVTT\UP[PLZ4`*SLHU4HYRL[WYVNYHT PZ WLYJLP]LK [V OH]LPTWYV]LK THYRL[ JVU]LUPLUJL
LUHISPUN TLTILYZ VM [OLJVTT\UP[` [V THPU[HPU H JSLHULYTHYRL[ WYV]PKPUN HJJLZZ [V IL[[LYW\ISPJ MHJPSP[PLZ HUK PUJYLHZPUNJVTT\UP[`H^HYLULZZVM+HUHTVU
-VYYLSH[LKNV]LYUTLU[VMJLZZ\JOHZ +PUHZ 7HZHY 6MJL VM 7\ISPJ4HYRL[HUK+PUHZ2LILYZPOHU6MJLVM 7\ISPJ /`NPLUL [OL 4` *SLHU4HYRL[WYVNYHTOHZOLSWLKPTWYV]LTHYRL[ PUMYHZ[Y\J[\YL IYV\NO[
Corporate Social Responsibility
Danamon Go GreenMy Clean, Healthy and Prosperous Market
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2009 Annual Report PT Bank Danamon Indonesia Tbk 241
Survey Result on Benefit for Danamon Branches
As a promotional event )L[[LYYLSH[PVUZOPW^P[OJVTT\UP[` )\PSKH^HYLULZZHUKJHYPUNYLSH[PVUZOPWHTVUNLTWSV`LL :\WWVY[+HUHTVUZI\ZPULZZ 0UJYLHZLJ\Z[VTLYSV`HS[` 6[OLY
29%548
24%480
17%338
17%328
10%203
3%65
TLTILYZVM[OLTHYRL[JVTT\UP[PLZJSVZLY [V [OL ZVJPHS^LSMHYL [HYNL[ZZL[I`[OLZLNV]LYUTLU[VMJLZHUKTHKL [OL [HZR VM JVTT\UPJH[PUN[OLPTWVY[HUJLVMW\ISPJJSLHUSPULZZeasier.
-VY [OL +:7 \UP[Z [OL 4` *SLHU4HYRL[ WYVNYHT OHZ WYV]LU [V ILHU LMMLJ[P]L THYRL[PUN [VVS HUKOLSWLK MVZ[LY NVVK YLSH[PVUZ ^P[OL]LY`VUL PU [OLTHYRL[JVTT\UP[ `0UHKKP[PVU[OLWYVNYHTPZWLYJLP]LK[VOH]LZ\WWVY[LK[OL+:7I\ZPULZZPUJYLHZLK KLI[VYZ SV`HS[ ` HUKPUZ[PSSLK H NYLH[LY JHYPUN H[[P[\KLHTVUN+:7WLYZVUULS
My Clean, Healthy & Prosperous Market
Volunteers
2007 2008 2009
Markets
Donations
(Rp billion)
10,219
803
4.6
9,521
737
5.311,194
1,111
6.6
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2009 Annual Report PT Bank Danamon Indonesia Tbk242
Corporate Social Responsibility
*69769(;,:6*0(39,:765:0)030;@
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2009 Annual Report PT Bank Danamon Indonesia Tbk 243
The first national evaluation meeting on the Danamon
Go Green program was held on 16-17 December 2008
in Bantul, Yogyakarta, attended by 31 regional governments
and officially openned by the Governor of Yogyakarta, Sri
Sultan Hamengkubuwono X. All parties agreed on the use
of the balanced scorecard to measure the key performance
indicators of the program.
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Danamon Go Green
Key Performance Indicators are used in Danamon Go Greens Balanced Scorecard to measure the programs impact and sustainability
14
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2009 Annual Report PT Bank Danamon Indonesia Tbk244
Balanced Scorecard to Measure Impact and Sustainability of Danamon Go
Green
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*69769(;,:6*0(39,:765:0)030;@
Corporate Social Responsibility
+HUHTVU.V.YLLU4`*SLHU/LHS[O`HUK7YVZWLYV\Z4HYRL[
Total Waste Processed
600
500
400
300
200
100
0
Total (Tons)
Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Dec-09
98 102
143
99101115120110119
8667
156216
256
449 449 453
420 415
351
315
309
446
414
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2009 Annual Report PT Bank Danamon Indonesia Tbk
No. Standard Measurements Indicators
1. Success and sustainability of program 1. Reduction of waste dumped in Final Disposal Site
2. Compost production reaches Break Even Point
3. Distribution reaches communities and local government
4. Local government or community independently replicates programs in
other markets or communities using their own budget
2. Added values of high quality compost 5. Laboratory test results of the compost meet National Industry
for the consumers Standard
6. Local government develops demonstration plots using the compost
3. Efficient and professional production 7. Waste separation done at the market traders level
process and management 8. Machine breakdown/other obstacles can be handled without
interrupting the production process
9. Production and distribution recorded daily in logbook
10. Monthly report sent monthly to Danamon Peduli Foundation and
local government heads
11. Communication with Danamon Peduli Foundation done through e-mails
4. Commitment from local government, capable 12. The program is incorporated into Local Governments strategic plan;
human resources, and sustainable compost purchasing and program replications are budgeted in the local
learning process governments state budget
13. Program manager and operators on the field have necessary capabilities
14. Lessons learned and best practices are disseminated to various
multi stakeholders
INDICATORS OF SUCCESS AND SUSTAINABILITY FOR DANAMON GO GREEN PROGRAM
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2009 Annual Report PT Bank Danamon Indonesia Tbk
*69769(;,:6*0(39,:765:0)030;@
Breakdown of Achievements of Each Indicator as of October 2009
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)LZ[ WYHJ[PJLZ HUK SLZZVUZ SLHYULK[V IL ZOHYLK ^P[O V[OLYZ! \UP[Z
Local Government Financial Commitments to Support Danamon Go Green
2009
SVJHSNV]LYUTLU[ZOH]LWSLKNLK[VLUZ\YL[OLZ\Z[HPUHIPSP[`VM[OL+HUHTVU.V.YLLUWYVNYHTHZZOV^UVU[HISLVUWHNL!
Challenges Faced by Local Government/Management of Danamon Go Green
*OHSSLUNLZVUJVTWVZ[WYVJLZZPUN 4HYRL[^HZ[LOHZ]LY`OPNO^H[LYJVU[LU[ 5LLKSHYNLZWHJLMVYHJVTWVZ[PUN\UP[
Corporate Social Responsibility
+HUHTVU.V.YLLU4`*SLHU/LHS[O`HUK7YVZWLYV\Z4HYRL[
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2009 Annual Report PT Bank Danamon Indonesia Tbk
*\S[\YHSJOHSSLUNLZ *OHUNL PUTPUKZL[ HUK^H` VM MHYTPUN MYVT \ZPUN JOLTPJHS PU[V VYNHUPJ
MLY[PSPaLY *OHUNLPUILOH]PVYPUZLWHYH[PUNVYNHUPJHUKPUVYNHUPJ^HZ[LH[[YHKP[PVUHS
markets
*VTWL[P[PVU^P[ONV]LYUTLU[Z\IZPKPaLKVYNHUPJMLY[PSPaLYZ! ;OL.V]LYUTLU[Z\IZPKPaLZ9WWLYRNVMMLY[PSPaLYZMYVTSHYNLMHJ[VYPLZ
I`I\`PUN[OLPYMLY[PSPaLYZH[9WWLYRNHUKZLSS[OLZLMLY[PSPaLYZ[VMHYTLYZH[9WWLYRN
Key Success Factors of Danamon Go Green
=LY`OPNOSL]LSVMJVTTP[TLU[ZMYVT SVJHSNV]LYUTLU[ZHZ[OL`ZLL[OH[ZLSMZ\MJPLUJ`PUMLY[PSPaLYZOV\SKILI\PS[H[JVTT\UP[`SL]LS[VV]LYJVTLZJHYJP[`VMMLY[PSPaLY
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Regency/Municipality Commitments
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2009 Annual Report PT Bank Danamon Indonesia Tbk
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Innovations in Compost Production:
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2009 Annual Report PT Bank Danamon Indonesia Tbk 249
Innovation on Compost Marketing:
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2009 Annual Report PT Bank Danamon Indonesia Tbk
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Corporate Social Responsibility
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2009 Annual Report PT Bank Danamon Indonesia Tbk
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2009 plan as approved by the Board of Trustees:
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Highlights of 2009 Results:
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Relief, Recovery & Reconstruction Programs
the number of beneficiaries of Danamon Pedulis 3R Program up to December 20098,600
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2009 Annual Report PT Bank Danamon Indonesia Tbk
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2009 Annual Report PT Bank Danamon Indonesia Tbk
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