Jason Andersen, MGIS Sami Eria , PhD Geography Department of Geography University of Minnesota
05-27-2011 Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem
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Transcript of 05-27-2011 Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem
05-27-2011Mgis-301
Cansu BilgeZeynep KocadonGülden Erdem
INTERACTIVE TABLE ORDERING SYSTEM
Agenda Why we Choose? General information Technical Details Advantage & Disadvantage A Successful Example Future of the System
Why we choose People are more
time sensitive, They are not
happy with delays Service level
becoming more important and important
According to a January 2006 study from Venture Development Corporation, “Kiosks for Self-Service and Interactive Applications: Technical and Vertical Market Analysis,”
self-service ordering ranked highest in
fast return on investment (ROI); high market growth rates; and high consumer adoption rates.
President of Fijutsu Transaction Solutions Austen Mulinary Claimed that;
consumers have demonstrated that the demand for an acceptance of self service options expand their choices when ordering and paying!!!!
Opportunity!
Technical Details
MAIN PARTS OF THE INTERACTIVE TABLE
Projector Projector house Table Touch panel User Interface Epos Applications
Projector & Projector House projector mounted above the surface
Computer controlled
Projects user interface
Table Each table is fixed and sits two people 75×75 cm table the tables need not be specially
designed any table with a white table cloth No power needed
Touch panel & controller Rechargeable Bluetooth track pad
a user can select using the track pad
Any other suitable form of control device
User Interface WES software shared by both customers at a two person
table. 2 white areas for plates would arrive bill presentation payment processing additional modules can be added
EPOS (Electronic Point of Sales)
Back end to the WES system
Kitchen will be informed about the orders
waiter will be informed that a table wishes to pay
Central Server links to the EPOS system and defines
aspects of the restaurant operation.
A Content Management System allowing the restaurant management elements of control.
drives printers in the kitchen and at the bar.
Applications-1 alter the color, backgrounds, shade
brightness of lighting
Chef Cam
What next? local bars and clubs
Play with me,
Applications-2 Inside Inamo
Take me home
Restaurant tour
Future of the system
Advantages of E-Table
Advantages Higher customer satisfaction
More Revenue
More Profit
Not costly
Customer Satisfaction Customers being in
control Faster service No more waiting to
catch the waiter Watching kitchen Eliminates
misunderstandings Visualized food
More Revenue Higher numbers of
table turns Customer returns 10% increase in the
numbers of covers Minimum 5%
increase in customer spend
More Profit 30% reduction in
waiting staff costs Can sell advertising Promoting high
value, high margin, and high stock items
Point of Sales System
Low cost of Tables Any table with a
white table cloth can be used
No power need be supplied to the table
Advantages Financials
Disadvantages More IT service and support
THANK YOU FOR YOUR ATTENTION !