04 - Contract Management - Areva.pdf

Günther DÖRFLERLeitung Contract ManagementAREVA NP GmbH

Hill- und VDMA-Veranstaltung1.Runder Tisch Claim- und Contract-Management

Frankfurt, 8.Oktober 2010

Contract-/ Claim Management – 1.Runder Tisch October 8, 2010 v3 page 3 All rights are reserved, see liability notice.

AREVA NP

Contract Management at AREVA NP GmbH

Agenda

Aktuelle Entwicklung desprozessorientierten Projektmanagementsmit dem Fokus auf Claim- und Contract-Management

►AREVA – Firmenprofil und Tätigkeitsfelder

►Spektrum der Contract-Managementaufgaben im Anlagenbau

►Wissensaufbau und Wissenstransfer für das Projektmanagement

►Strukturierter Erfahrungsrückfluss aus erlebten Herausforderungen


AREVA NP

The 5 Business Groups reflect AREVA’s Integrated Structure

> Mining

> Recycling> Site Value

Development> Logistics> Cleanup

> Renewable Energies

Nuclear operations

> Chemistry> Enrichment> Fuel

> New Builds > Installed Base> Equipment> Nuclear Measurement> Products & Technology> Propulsion & Research

Reactors

Major Projects Sales Organization

Engineering & Project Organization

The 5Business Groups

Reactors& ServicesFront EndMining Back End Renewables

Functional Departments

Executive Board

Executive Committee


AREVA NP

AREVA Group across the globe


AREVA NP

Key data AREVA Group

€43.302bn

EMPLOYEES

+ 9.6%€816mCONSOLIDATEDNET INCOME

€97mOPERATING INCOME

€8.529bnSALES REVENUE+

5.4%

BACKLOG

47,817

+ 1.8%

+ €240m

∆ 09/08

2009 figures – Nuclear and Renewable Energies

+ 5%


AREVA NP

AREVA in GermanyNuclear and Renewable Energies

AREVA NC*Frankfurt/MainBerlin

AREVA NPErlangenDuisburgKarlsteinLingenKarlsteinOffenbach

CANBERRA EURISYSRüsselsheim

*In 2008 AREVA NC in Germany was merged with URANGESELLSCHAFT mbH

Hamburg

** planned

AREVA WindHamburg**BremerhavenStadeAREVA Bioenergy GmbHBremen

Enrichment TechnologyJülich

Bremen

Duisburg

BerlinLingen

Bremerhaven

Erlangen

FrankfurtOffenbach

KarlsteinRüsselsheim

Stade

Jülich

5700 employees workingfor AREVA in Germany

Front EndReactors and ServicesBack EndRenewable Energies

HeadquarterProductionBranch Offices


AREVA NP

AREVA NP GmbH > Sales: €945 million* (HGB) (2008: €878 million)

Reactors43%

Fuel38 %

Service19%

*Status 12/2009

Sales byBusiness Groups foreign markets: about 43 %


AREVA NP

Contract Management / Claim ManagementDefinitions Page 1/2

Claim Management

CHANGESDeviations,

changes,start after the Contract

has been signed

Change Management

Abweichungs Management

Änderungs ManagementDeviationVariation

Contract Change Control SystemProcess by which the contract may be modified, including the documentation, tracking systems,

dispute resolution procedures, and approval levels necessary for authorizing the change.

source: ESI Intl., Dictionary of Project Management Terms


AREVA NP

Contract Management

starts right away in the proposalphase, from contract negotiations

through contract execution until final hand over to the Client

Contract Management / Claim ManagementDefinitions Page 2/2


AREVA NP

Engi-nee-ring

Compo-nents Pro-

cure-ment

Con-struc-tion

LegalLegal Policy

Project Business Stakeholders and Influencing Factors

Legal

Customer

Project

Licensing

Legal Policy

ContractMgt

Project Mgt

PM Qualific

ProcessesMethodsToolsHR

QualityRiskMgt

Schedule

CostProfit

Company Balance Sheet

Engi-nee-ring

Compo-nents Pro-

cure-ment

Con-struc-tion

ContractMgt

Project Mgt

PM Qualific

ProcessesMethodsTools


AREVA NP

The Transmission of Deviations / Changes / Claims

CustomerSupplier

Change ReasonsChange Reasons

Change Reasons

Change Reasons

+ Costs

Change Reasons + Costs Change Reasons + Costs

Procure-ment Project

►Changes have Reasons

►To know the reasons means to create / defend profits


AREVA NP

Contract Management

75% of all additional costs result fromdeviations from schedule


AREVA NP

Contract ManagementCM support during the whole project process

Offernegotiation

Offerpreparation

Project ExecutionWarranty

Period

Negotiationsupport

(1) Claim Management

CM work-shop

Contract Change Mgt

CM work-shop

CM work-shop

Preparationsupport

(..) priorities for activitiesto be covered

(2) Contract Change Mgt

(5) Negotiationsupport

(3) CM work-shop

(4) CM work-shop

(4) CM work-shop

(6) Preparationsupport


AREVA NP

Who is “The Contract Manager” ?

Is the Contract Manager conforming to standards?(Ist der Contract Manager „NORMGERECHT“?)

►No „Master of Contract Management“

►Recruitment launched only 2 years ago


AREVA NP

Background of “The Contract Manager” 1/2

Professions•Engineers•Lawyers•Commercial Managers

Requirements and Skills•Interdisciplinary thinking and acting •Legal, commercial and technical competences•Distinct ability to analyse complex situations•Sensitivity concerning complex interrelations


AREVA NP

Background of “The Contract Manager” 2/2

Requirements to qualify as Contract Manager•High interest in designing complex contracts•Willingness to acquire a deep contract knowledge base•Team-oriented mindset: exchange information openly and actively with project-related parties

individual development towards Contract Manager starting from various backgrounds

•Professional experience, preferably in the field of plant engineering and construction and various activities within the job•Purpose-orientated, advanced vocational training•Intensive exchange of knowledge and experience with external know-how carriers•High training curve due to discussions of one’s own and other projects within the team•Training on the job through „part-time“ involvement in various projects


AREVA NP

Contract Management within AREVA NP GmbHOne centralized contact point for use of external C M experts

Center of Competence for knowledge about Consulting CompaniesContact with Consulting Companies which understand the needs of AREVA

Structured process to fullfill the requirements of the pr ojects1. Project requests CM support with a job profile2. Check for fitting and available internal capacity, if not3. Start Request For Proposal with competent Consulting Companies4. Evaluate offers and participate in decision process5. Discuss with the project management individual CM strategies6. Monitor performance of external CM experts


AREVA NP

Contract ManagementTrainings offered for project managers and project teams

Advanced Contract Mgt 2d

Contract-WS ½ dstart site activity

Return on

Experience½ d

Basic Claim Mgt. 1d Purchaser-WS

½ d

general for project business specific per project

Contract Law

WS 1d

Contract-WS ½ dstart + 12m

Contract-WS ½ dat start of project

Legal

1d +

1d=1day

basi

ckn

owle

dge

expe

rt


AREVA NP

Contract Workshops

Samples regarding a contract workshop at project take-o ffwith focus on:► 1 Project organisation, responsibilities► 2 Contractual Parties involved

� 2.1 Contract documents (Contract, Annexes, Appendices )� 2.2 Document ranking� 2.3 Contradictions in Contract documents

► 3 Supply and services due, scope of supply (roughly), i nterfaces► 4 Milestones and penalized deadlines► 5 ...► 6 ...► 7 ...► 8 ...► 9 ...► 10 ...► 11 ...► 12 Various, specifics, etc.


AREVA NP

Approvalrequest

by AREVA

Acceptance

by Customer

No responsefrom Customer

30 days OKDeemedacceptance

OK

Contract Workshops Example for Approval Process page 1/2

Refusal

by Customer

30 days

???


AREVA NP

Response Areva

AcceptanceCustomer

ApprovalCustomer

RefusalCustomer

Mutual settlement

Reviewedproposal

No Response

Deemedacceptance

OK

7 days

Example for Approval Process page 2/2

Contract Workshops

Refusal

by Customer

7 days 14 days 14 days

Reviewedproposal

OK

OK

7 days 14 days 7 days

ApprovalCustomer

7 days

7 days


AREVA NP

Contract ManagementTrainings offered for project managers and project teams

Advanced Contract Mgt 2d

Contract-WS ½ dstart site activity

Return on

Experience ½ d

Basic Claim Mgt. 1d Purchaser-WS

½ d

general for project business specific per project

Contract Law

WS 1d

Contract-WS ½ dstart + 12m

Contract-WS ½ dat start of project

Legal

1d +

1d=1day

basi

ckn

owle

dge

expe

rt


AREVA NP

Clearly defined technical standards

R................

S................

D................

K................

E................

Scheduling / Deadline monitoring

D................

T................

Consortium agreements

R...............

L................

REX@CMContract Management – Return on Experience

Return on Experience

Project Initiation Phase

On-Site

Warranty Period

Execution Phase

Proposal Phase

1

2

3

4

5

6

7

2

5

8

8

1

9

10

11

4 6

3

79

103

11

C.................

On-site activities

13

1312

35

97

11

12

1012

12

11

14

12

14

14


AREVA NP

REX@CM Agenda for each topic

►General Introduction►...........

►real Example / Examples►...........

►Recommendations►...........

►workshop duration half day

►5 topics in one workshop

►topics preselected with

unit manager

►30 minutes per topic

►10 to 15 participants

► mixture of sales and

project execution staff

Vielen Dank für Ihre Aufmerksamkeit

Günther DÖRFLERLeitung Contract ManagementAREVA NP GmbH


AREVA NP

Any reproduction, alteration, transmission to any th ird party or publication in whole or in part of this document and/or its con tent is prohibited unless AREVA has provided its prior and written consent. T his prohibition concerns notably any editorial elements, v erbal and figurative marks and images included herein.This document and any information it contains shall not be used for any other purpose than the one for which they were prov ided. In particular, no patent application and/or registered design may be ap plied for on the basis of the information contained herein.

The terms EPR TM, ATMEA1TM, KERENATM, and AREVA are trademarks owned by AREVA or its affiliates. Any use or any partial or total reproduction of these trademarks without prior writ ten authorization of AREVA or its affiliates is prohibited.

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04 - Contract Management - Areva.pdf

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