01.QEHS- IMS-Manual - Copy - Adarsh...
Transcript of 01.QEHS- IMS-Manual - Copy - Adarsh...
INTEGRATED MANAGEMENT SYSTEM MANUAL
[ ISO 9001: 2008. ISO 14001:2004 . OHSAS 18001:2007 ]
ADARSH DEVELOPERS
NO-10. Vittal Mallya Road, Bangalore - 560 001.
Approved By CMD
AD/IMS/01 ISSUE No: 06
Date: 24th Nov.2010 Bangalore
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 1
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
CONTENTS
Section No. ISO 9001:2008 ISO 14001:2004 OHSAS 18001:2007
Page No
I Contents - - 1-5
II Preface - - 6
III Company Profile - - 7-8
IV Amendment Records - - 9
V Distribution List - - 10
VI Abbreviation - - 11-12
VII
ISO 9001:2008, ISO
14001:2004 & OHSAS
18001:2007 Comparison
clauses for Reference
-
- 13-17
1. Scope Scope Scope 18
1.1 General General General 18
1.2 Application Application Application 18
2 Normative Reference Normative Reference Normative Reference 18
3 Terms and Condition Terms and Condition Terms and Condition 18
4 Integrated Management Sys-
tem - - 19
4.1 General Requirements General
Requirements (4.1)
General
Requirements (4.1) 19
4.2 Documentation Requirements Documentation (4.4.4) Documentation (4.4.4) 20
4.2.1 General - - 20
4.2.2 Quality Manual - - 20
4.2.3 Control of documents Control of
documents (4.4.5)
Control of
documents (4.4.5) 20
4.2.4 Control of records Control of records (4.5.4) Control of records (4.5.4) 21
5 Management Responsibility - - 21
5.1 Management Commitment - - 21
5.2 Customer focus - - 21
5.3 Quality Policy Environment Policy (4.2) OH&S Policy (4.2) 22-23
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 2
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
CONTENTS
Section No. ISO 9001:2008 ISO 14001:2004 OHSAS 18001:2007 Page No
5.4 Planning Planning (4.3) Planning (4.3) 24
5.4.1 Quality objectives EOHS Objectives (4.3.3) EOHS Objectives (4.3.3) 24-25
5.4.2 Quality system management
Planning Environmental
Aspects (4.3.1)
Hazard Identification and
Risk assessment and de-
termining
controls (4.3.1)
25
- - Legal and Other re-
quirements (4.3.2)
Legal and Other require-
ments (4.3.2) 25-26
5.5 Responsibility, authority and
communication
Resources, roles respon-
sibility and authority
(4.4.1)
Resources, roles responsi-
bility, accountability and
authority (4.4.1)
26
5.5.1 Authority, Responsibility &
Accountability -
-
26
5.5.2 Management Representative - - 26
5.5.3 Internal Communication Communication (4.4.3) Communication, participa-
tion & consultation (4.3.1) 27
5.6 Management Review Management Review
(4.6)
Management Review (4.6) 27
5.6.1 General - - 27
5.6.2 Review Input - - 27
5.6.3 Review Output - - 28
6 Resource Management - - 28
6.1 Provision of resource - - 29
6.2 Human Resources - - 29
6.2.1 General - - 29
6.2.2 Competence, Training and
Awareness
Competence, Training
and Awareness
Competence, Training and
Awareness 29
6.3 Infrastructure - - 29-30
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 3
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
CONTENTS
Section No. ISO 9001:2008 ISO 14001:2004 OHSAS 18001:2007 Page No
6.4 Work Environment - - 30
7 Product Realization - - 30
7.1 Planning of product realization Operational Control
(4.4.6)
Operational Control (4.4.6) 30
7.2 Customer related process - - 31
7.2.1 Determination of requirement
related to product -
- 31
7.2.2 Review of requirements related
to product -
- 31
7.2.3 Customer communication - - 32
7.3 Design and development - - 32
7.3.1 Design and development plan-
ning -
- 32
7.3.2 Design and development input - - 32
7.3.3 Design and development out-
put -
- 33
7.3.4 Design and development re-
view -
- 33
7.3.5 Design and development veri-
fication -
- 33
7.3.6 Design and development vali-
dation -
- 34
7.3.7 Control of design and devel-
opment changes -
- 34
7.4 Purchasing - - 34
7.4.1 Purchasing process - - 34
7.4.2 Purchasing information - - 34
7.4.3 Verification of purchased
product -
- 35
7.5 Product and service provision - - 35
7.5.1 Control of production and ser-
vice provision -
- 35
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 4
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
CONTENTS
Section No. ISO 9001:2008 ISO 14001:2004 OHSAS 18001:2007 Page No
7.5.2 Validation of processes for
production and service provi-
sion
- -
35
7.5.3 Identification and traceability - - 35
7.5.4 Customer property - - 35
7.5.5
Preservation of product - - 36
7.6 Control of monitoring and
measurement
Monitoring & Measure-
ment (4.5.1)
Performance monitoring &
measurement (4.5.1) 36
8 Measurement analysis and im-
provements -
- 37
8.1 General - - 37
8.2 Monitoring and measurement - - 37
8.2.1 Customer satisfaction - - 37
8.2.2 Internal audit Internal audit (4.5.5) Internal audit (4.5.5) 37
8.2.3 Monitoring and measurement
of processes
Monitoring & Measure-
ment (4.5.1), Evaluation
of compliance (4.5.2)
Performance monitoring &
measurement (4.5.1), Eval-
uation of compliance
(4.5.2)
38
8.2.4 Monitoring and measurement
of product
Monitoring & Measure-
ment (4.5.1), Evaluation
of compliance (4.5.2)
Performance monitoring &
measurement (4.5.1), Eval-
uation of compliance
(4.5.2)
38
8.3 Control of non conforming
product
Emergency Preparedness
and Response (4.4.7),
Corrective and preven-
tive action (4.5.3)
Emergency Preparedness
and Response (4.4.7), Cor-
rective and preventive ac-
tion, Incident Investigation
(4.5.3)
39-40
8.4 Analysis of data - - 40
8.5 Improvements - - 40
8.5.1 Continual improvements - - 40
8.5.2 Corrective action - -
41
8.5.3 Preventive action - - 41
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 5
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
CONTENTS
VIII Business Process Flow Diagram Annexure - 1 42
IX List Of Outsourcing Services Annexure - 2 43-55
X Organisation Chart, And Authority,
Responsibility And Accountability
Annexure -3 56-68
XI Layout Of Corporate Office Annexure - 4 69-72
XII List Of Process Equipment And Ma-
chinery Annexure - 5a 73-74
XIII List Of Softwares Annexure - 5b 75
XIV Supporting Services Annexure - 6 76-79
XV List Of Documented Procedures
And Process Flow Module Docu-
ments
Annexure - 7 80
XVI List Of Departmental Procedures Annexure - 8 81
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 6
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
PREFACE
This Integrated Management Manual has been complied keeping in view of all the require-
ments prescribed to meet the International Standard ISO 9001:2008, ISO 14001:2004 and
OHSAS 18001:2007.
The Company has brought out documented procedures, process module documents, depart-
mental procedures work instructions covering QMS and EHS explaining the function of each
department / activity in the company.
Documented procedures, process module documents, department procedures, work instruc-
tions and formats along with the Integrated System Manual completely describe IMS imple-
mented in the company.
Management Representative is authorised to control the master copies and distribute the con-
trolled copies as required. All changes in the documents are carried out with his concurrence.
It is mandatory on the part of all the concerned Executives and Staff of M/s. Adarsh Devel-
opers to follow & implement the instructions given in the Integrated Management Manual. It
is also desired that all staff work towards Quality improvement, Waste elimination and also
practice safety norms.
B.M. JAYESHANKAR [ Chairman and Managing Director ]
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 7
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
COMPANY PROFILE
The organisation Adarsh Developers was established in the year 1988. The main objective of
the organisation is to establish itself in the top hierarchy of builders and to develop high qual-
ity & customer oriented villas, apartments & commercial buildings. The organisation has its
corporate office at:
Anand Bhavan,
# 10, Vittal Mallya Road,
Bangalore – 560 001.
Adarsh Group is the conception of dynamic and enigmatic person Mr. B M Jayeshankar a
civil engineer, a man of vision and zeal. His professionalism and innovative approach has
dotted the Bangalore map with acclaimed projects from the Adarsh Group.
Adarsh Group has developed most of the prestigious landmarks like Garadi Apartments,
Adarsh Manor, Adarsh Selinvia, Adarsh Palace, Adarsh Hills, Adarsh Nivas, Adarsh Court,
Adarsh Nest, Adarsh Garden, Adarsh Vihar, Adarsh Residency, Adarsh Regent, and Adarsh
Opus. But the project, that unmistakably put Adarsh Group on top of the city’s real estate
map, was Adarsh Palace 125 luxury apartment at Jayanagar. This project has won the best
maintained building and garden award from Bangalore Urban Arts Commission.
Continuous adoption to the changes of customer’s needs and commitment to excellent quality
of workmanship has resulted in wide acceptance and high reputation of Adarsh Group.
Adarsh Group has completed many other prestigious projects like Adarsh Palm Meadows and
the next for handover is Adarsh Vista Project.
Other projects in the offing include high rise residential complex on K.R. Road and a multi-
storied residential block at Byrasandra, Jayanagar, Adarsh Rhythm at Bannerghatta Road,
Adarsh Esplanade at HSR layout & Adarsh Palm Retreat at Sarjapur Road, that includes Vil-
las, Apartments towers, Tech Park & Hotel etc.,
Now Adarsh projects has several projects on hand i.e Adarsh Retreat, Sereinity, Capital, Tech
park 2 & 3 etc.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 8
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
COMPANY PROFILE
RMC Plant & Block manufacturing unit are the two manufacturing units at Adarsh Palm Re-
treat Project, to cater to the requirement of all Adarsh Group Projects.
In addition Adarsh Group has a well established QA/QC Lab with qualified technical staff to
ensure Quality of all Incoming materials and to maintain Quality of work for all works ex-
ecuted at all Adarsh Project Sites.
Adarsh Group has skilled and experienced technical manpower and creative architects and is
ably supported by a number of consultants.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 9
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
AMENDMENT RECORDS
Sl.
No
Section No Amendment Details Revision No Approved
By MR
1 All
IMS manual amended to include the
requirements of OHAS 18001:2007
Rev. 00 to 01 Issue
No: 05 to 06
2 I
[ Page No 1 to 5 ]
Contents modified to include ref .no ISO
14001 & OHSAS requirements Rev.No 01 to 02
Dtd 18.04.2011
3 5.4.1
[Page.No 24 ]
Company Objectives modified to in-
clude EMS & OHSAS requirements as
per EHS policy. Rev.No -02
Dtd-18.4.2011
4 4.3.2
Page.No 26 Other Requirements added
Rev.No 01-02 Dtd
:18.4.2011
5 Annexure 3
Accountability separately defined along
with Responsibility & authority Rev.o1 & 02
Dtd:18.4.2011
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 10
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
DISTRIBUTION LISTS
1. Integrated Management System Manual is now maintained as one master copy.
2. Control copy is kept for certification agency.
3. Soft copies of the apex manual are issued or installed in hard drive of all HOD’s and
project heads for their reference with read only attribute.
4. In future revisions and necessary amendments shall accordingly be the respective mail
addresses of HOD’s and projects heads to keep them updated on the revisions.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 11
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
ABBREVIATION
Sl.no ABBREVIATIONS EXPANSION
1. AD Adarsh developers
2. BMY Block making yard
3. BD Business Development
4. CAL Calibration
5. CMD Chairman and Managing director
6. CL Checklists
7. COD Control of documents
8. COR Control of records
9. CA Corrective Action
10. CSP Customer supply products
11. DP Departmental Procedure
12. DGM Deputy General Manager
13. DSN Design control
14. DOC Documented Procedure
15. EMS Environmental Management System
16. EMSP
Environmental Management System
procedure
17. FI Final Inspection
18. F and A Finance and Accounts
19. GM General Manager
20. HOD Head of the Department
21. IMS Integrated Management System
22. IA Internal Audits
23. IGI Inward goods inspection
24. MAI Maintenance
25. MR Management Representative
26. MKT Marketing
27. NCP Nonconforming Products
28. P & ADM Personnel and administration
29. P & M Plant and Machinery
30. PA Preventive Action
31. PFM Process Flow module
32. PRE Project Executions
33. PUR Purchase
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 12
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
ABBREVIATION
34 QC Quality Control
35 QMS Quality Management System
36 STO Stores
37 T&C Tendering and Contract
38 WW Woodworks
39 WI Work Instructions
40 OH&S Occupational Health & Safety
41 HIRA Hazard Identification Risk Assessment
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 13
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
COMPARISON OF ISO 9001:2008 with ISO 14001:2004 & 18001:2007
QMS (ISO 9001:2008) EMS (ISO 14001:2004) OHSAS 18001:2007
Clause No
Clause Clause No
Clause Clause
No Clause
0.1 General - Introduction - Introduction
0.2 Process Approach - - - -
0.3 Relationship with
ISO 9004 - - - -
0.4
Compatibility with
other management
system
- - - -
1 Scope 1 Scope 1 Scope
1.1 General - - - -
1.2 Application - - - -
2 Normative Refer-
ences 2 Normative references 2 Normative references
3 Terms and Defini-
tions 3 Terms and definitions 3
Terms and definitions
4 Quality Management
System (Title only) 4
Environmental Man-
agement System (Title
only)
4 OH&S Management Sys-
tem (Title only)
4.1 General requirements 4.1 General requirements 4.1 General requirements
4.2
Documentation re-
quirements (Title on-
ly)
- - - -
4.2.1 General 4.4.4 Documentation 4.4.4 Documentation
4.2.2 Quality Manual
4.2.3 Control of Docu-
ments 4.4.5 Control of Documents 4.4.5
Control of Documents
4.2.4 Control of records 4.5.4 Control of records 4.5.4 Control of records
5 Management Re-
sponsibility - - - -
5.1 Management Com-
mitment
4.2 Environmental Policy
4.2
OH&S Policy
4.4.1
Resources, roles re-
sponsibility and author-
ity
4.4.1
Resources, roles respon-
sibility,accountability and
authority
5.2 Customer Focus
4.3.1 Environmental aspects 4.3.1
Hazard identification risk
assessment and determin-
ing controls
4.3.2
Legal and other re-
quirements 4.3.2
Legal and other require-
ments
4.6 Management Review 4.6 Management Review
5.3 Quality Policy 4.2 Environmental Policy 4.2 OH&S Policy
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 14
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
COMPARISON OF ISO 9001:2008 with ISO 14001:2004 & 18001:2007
QMS (ISO 9001:2008) EMS (ISO 14001:2004) OHSAS 18001:2007 Clause No
Clause Clause
No Clause
Clause No
Clause
5.4 Planning (Title only) 4.3 Planning (Title only) 4.3 Planning (Title only)
5.4.1 Quality Objectives
4.3.3 Objectives, targets and
programmes 4.3.3
Objectives and pro-
grammes
5.4.2
Quality Management
System Planning
4.3.3 Objectives, targets and
programmes 4.3.3
Objectives and pro-
grammes
4.3.2 Legal and other re-
quirements 4.3.2
Legal and other require-
ments
5.5
Responsibility, au-
thority and communi-
cation (Title only)
- - - -
5.5.1 Responsibility and
authority
4.1
General requirements
4.1
General requirements
4.4.1
Resources, roles re-
sponsibility and author-
ity
4.4.1
Resources, roles responsi-
bility, accountability and
authority
5.5.2 Management Repre-
sentative 4.4.1
Resources, roles re-
sponsibility and author-
ity
4.4.1
Resources, roles responsi-
bility, accountability and
authority
5.5.3 Internal Communica-
tion 4.4.3 Communication 4.4.3
Communication, Participa-
tion & Consultation
5.6 Management Review 4.6 Management Review 4.6 Management Review
5.6.1 General 4.6 Management Review 4.6 Management Review
5.6.2 Review inputs 4.6 Management Review 4.6 Management Review
5.6.3 Review outputs 4.6 Management Review 4.6 Management Review
6
Resource Manage-
ment
(Title only)
- - - -
6.1 Provision of re-
sources
4.4.1
Resources, roles re-
sponsibility and author-
ity
4.4.1
Resources, roles responsi-
bility, accountability and
authority
6.2 Human resources
(Title only) - - - -
6.2.1 General 4.4.2 Competence, training
and awareness 4.4.2
Competence, training and
awareness
6.2.2
Competence, aware-
ness and training
4.4.2 Competence, training
and awareness
4.4.2 Competence, training and
awareness
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 15
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
COMPARISON OF ISO 9001:2008 with ISO 14001:2004 & 18001:2007
QMS (ISO 9001:2008) EMS (ISO 14001:2004) OHSAS 18001:2007 Clause No
Clause Clause No
Clause Clause No
Clause
6.3 Infrastructure 4.4.1 Resources, roles re-
sponsibility and
authority
4.4.1 Resources, roles re-
sponsibility, accounta-
bility and authority
6.4 Work environment - - - -
7 Product realization
(Title only) 4.4
Implementation and
operation 4.4
Implementation and
operation
7.1 Planning of product
realization 4.4.6 Operational Control 4.4.6 Operational Control
7.2
Customer related
process
(Title only)
- - - -
7.2.1
Determination of re-
quirements related to
the products
4.3.1 Environmental aspects
4.3.1
Hazard identification
risk assessment and
determining controls
4.3.2 Legal and other re-
quirements
4.3.2 Legal and other re-
quirements
4.4.6 Operational Control 4.4.6 Operational Control
7.2.2
Review of the re-
quirements related to
the products
4.3.1 Environmental aspects
4.3.1
Hazard identification
risk assessment and
determining controls
7.2.3 Customer Communi-
cation 4.4.3
Customer Communica-
tion 4.4.3
Customer Communica-
tion
7.3 Design and develop-
ment (Title only) - - - -
7.3.1 Design and develop-
ment Planning 4.4.6 Operational Control 4.4.6 Operational Control
7.3.2 Design and develop-
ment inputs 4.4.6
Operational Control 4.4.6 Operational Control
7.3.3 Design and develop-
ment outputs 4.4.6
Operational Control 4.4.6
Operational Control
7.3.4 Design and develop-
ment review 4.4.6
Operational Control 4.4.6
Operational Control
7.3.5 Design and develop-
ment verification 4.4.6 Operational Control 4.4.6 Operational Control
7.3.6 Design and develop-
ment validation 4.4.6 Operational Control 4.4.6 Operational Control
7.3.7 Control of design and
development changes 4.4.6 Operational Control 4.4.6 Operational Control
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 16
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
COMPARISON OF ISO 9001:2008 with ISO 14001:2004 & 18001:2007
QMS (ISO 9001:2008) EMS (ISO 14001:2004) OHSAS 18001:2007 Clause
No Clause
Clause No
Clause Clause
No Clause
7.4 Purchasing - - - -
7.4.1 Purchasing process 4.4.6 Operational Control 4.4.6 Operational Control
7.4.2 Purchasing
information 4.4.6
Operational Control 4.4.6
Operational Control
7.4.3 Verification of pur-
chased product 4.4.6 Operational Control 4.4.6 Operational Control
7.5
Production and ser-
vice provision (Title
only)
- - - -
7.5.1 Control of product
and service provision 4.4.6 Operational Control 4.4.6
Operational Control
7.5.2
Validation of
processes for produc-
tion and service pro-
vision
4.4.6 Operational Control 4.4.6 Operational Control
7.5.3 Identification and
traceability - - - -
7.5.4 Customer property - - - -
7.5.5 Preservation of prod-
uct 4.4.6 Operational Control 4.4.6 Operational Control
7.6
Control of monitoring
and measuring
equipments
4.5.1 Monitoring and mea-
surement 4.5.1
Performance mea-
surement and moni-
toring
8
Measurement analy-
sis and improvements
(Title only)
4.5 Checking (Title only) 4.5 Checking (Title only)
8.1
General
4.5.1 Monitoring and mea-
surement
4.5.1
Performance mea-
surement and moni-
toring
8.2 Monitoring and mea-
surement (Title only) - - - -
8.2.1 Customer Satisfac-
tion - - - -
8.2.2 Internal audit 4.5.5 Internal audit 4.5.5 Internal audit
8.2.3 Monitoring and mea-
surement of processes
4.5.1 Monitoring and mea-
surement
4.5.1
Performance mea-
surement and moni-
toring
4.5.2 Evaluation of Com-
pliance
4.5.2 Evaluation of Com-
pliance
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 17
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
COMPARISON OF ISO 9001:2008 with ISO 14001:2004 & 18001:2007
QMS (ISO 9001:2008) EMS (ISO 14001:2004) OHSAS 18001:2007 Clause
No Clause
Clause No
Clause Clause
No Clause
8.2.4 Monitoring and mea-
surement of product 4.5.1 Monitoring and mea-
surement
4.5.1
Performance mea-
surement and moni-
toring
- -
4.5.2
Evaluation of Com-
pliance
4.5.2
Evaluation of Com-
pliance
8.3
Control of Non-
Conforming Product
4.4.7 Emergency prepared-
ness and response 4.4.7
Emergency prepared-
ness and response
4.5.3
Non-conformity, Cor-
rective action and pre-
ventive action
4.5.3
Non-conformity, Cor-
rective action and
preventive action
8.4 Analysis of data 4.5.1 Monitoring and mea-
surement
4.5.1
Performance mea-
surement and moni-
toring
8.5.1 Continual Improve-
ment
4.2 Environmental Policy 4.2 OH&S policy
4.3.3 Objectives, targets and
programme (S) 4.3.3
Objectives and pro-
gramme (S)
4.6 Management review 4.6 Management review
-
-
-
- 4.5.3.1 Incident investigation
8.5.2 Corrective action 4.5.3
Non-conformity, Cor-
rective action and pre-
ventive action
4.5.3.2
Non-conformity, Cor-
rective action and
preventive action
8.5.3 Preventive action 4.5.3
Non-conformity, Cor-
rective action and pre-
ventive action
4.5.3.2
Non-conformity, Cor-
rective action and
preventive action
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1. Scope: “Design, Marketing, Procurement of Materials, Making of Wooden joineries for Construc-
tion and Maintenance of Residential Buildings & Commercial complexes”.
1.1 General: The present manual describes the Integrated Management System (Quality Management Sys-
tem ISO 9001:2008, Environmental Management System ISO 14001:2004 and Occupational
Health and Safety Management System 18001:2007) as applied by M/s. Adarsh Developers
with locations at Bangalore to demonstrate.
Its capability to apply, maintain, activate and improve Quality management system in a con-
sistent manner, product and services that comply with the request of the clients connected
with design, marketing, construction of residential and commercial complexes and mainten-
ance of the same.
Its capability to apply, maintains, activate and improves Integrated Management System,
keeping into account statutory and regulatory requirements and the data regarding significant
environmental aspects and unacceptable Risks.
1.2 Application: The nature of business activities at M/s.Adarsh developers at all the locations in Bangalore
require to meet all the clauses of ISO 9001:2008 and hence no exclusion is sought.
2. Normative references: The references followed are
a) ISO 9000:2005 Quality management systems - fundamentals and vocabulary.
b) ISO 9001:2008 Quality management system requirements.
c) ISO 14001:2004 Environmental management systems – requirements with
guidance for use.
d) OHSAS 18001:2007 Occupational Health and Safety System.
e) ISO 19011:2002 Guidance for Auditing Quality, Environmental and Occupational
Health & Safety Management system.
3. Terms and Definitions: For the purposes of this document the terms and definitions given in normative refer-
ences apply.
Through out of the text of this manual wherever the term “Product” occurs it can also
mean “Service”.
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4. Integrated Management System:
4.1 General requirements:
M/s.Adarsh developers has established, documented, implemented and will maintain an
Integrated Management System comprising of Quality Management System, Environ-
mental Management System and Occupational Health & Safety Management System and
continually improve its effectiveness in accordance with the requirements of the current
standard. The organization has,
a) Determined the processes needed for the integrated management system and
their application throughout the organization (refer 1.2 Application).
b) Determined the sequence and interaction of these processes.
c) Determined criteria and methods needed to ensure that both the operation and
control of these processes are effective.
d) Ensured the availability of resources and information necessary to support the
operation and monitoring of these processes.
e) Established methodologies to monitor measure where applicable and analyze
these processes.
f) Implemented actions necessary to achieve planned results and continual im-
provement of these processes.
These processes are managed by the organization in accordance with the requirements of
the current relevant standard. Where the organization chooses to outsource process that
affect product conformity to requirements, the organization ensures control over such
processes; the type and extent of control to be applied to these outsourced processes are
defined with the corresponding procedures.
Ensuring control over outsourced processes does not absolve the organization of the re-
sponsibility of conformity to all customers, statutory and regulatory requirements.
Interactions of the various business processes are enclosed as annexure 1.
List of outsourced processes with type and extent of control is enclosed as annexure 2.
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4.2 Documents requirements : (4.4.4 Documentation of ISO 14001:2004/OHSAS 18001:2007)
4.2.1 General
The documentation includes:
a) Documented statements of a quality and EHS policy and quality objectives.
b) Integrated management system (IMS) manual.
c) Documented procedures and records required by ISO 9001:2008, ISO 14001:2004
and OHSAS 18001:2007.
d) Documents including records determined by the organization to be necessary to ensure
the effective planning, the operation and control of its processes. These are established by
the organization in the form of departmental procedures, standard operating procedures,
work instructions, checklists and formats.
The documents available as hard copy and soft copy. Wherever they are available in soft
copy form, access control is established.
4.2.2 Integrated Management System manual:
M/s.Adarsh developers has established and will maintain an IMS manual that includes,
a) The scope of the Quality Management System, Environmental Management System and
Occupational Health and Safety Management System including details and justification of
any exclusions (Refer1.2 applications)
b) The documented procedures established for the Integrated Management System or refer-
ence to them and
c) A description of the interaction between the processes of the Quality management system.
4.2.3 Control of documents: (4.4.5 of ISO14001:2004 and 4.4.5 of OHSAS 18001:2007)
Documents required by the IMS are controlled. Records are special type of documents and
are also controlled according to the requirements given in 4.2.4 of QMS, 4.5.4 of EMS and
4.5.4 of OHSAS.
A documented procedure AD/IMS/COD/01 has been established to define the controls
needed:
a) To approve documents for adequacy prior issue.
b) To review and update as necessary and re approve documents.
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c) To ensure the changes and current revision status of documents are identified.
d) To ensure that relevant versions of applicable documents available at points of use.
e) To ensure that documents remain legible and readily identified.
f) To ensure the documents of external origin determined by the organization to be neces-
sary for the planning and operation of the IMS are identified and their distribution con-
trolled.
g) To prevent the unintended use of obsolete documents and apply suitable identification to
them if they are retained for any purpose.
All official documents carry a controlled copy seal in red color. Master list of document is
updated and maintained by the Management Representative.
4.2.4 Control of records: (4.5.4 of ISO 14001:2004/4.5.4 of OHSAS 18001:2007)
M/s.Adarsh developers has established records to provide evidence of conformity to require-
ments and of the effective operation of the IMS and these records are controlled.
The organization has established a documented procedure AD/IMS/COR/01 to define the
controls needed for the identification, storage, protection, retrieval, retention and disposition
of records.
Records remain legible, readily identifiable and retrievable.
5. Management responsibility:
5.1 Management commitment:
Top management of M/s.Adarsh developers provide evidence of its commitment to the de-
velopment and implementation of the IMS and continually improving its effectiveness by,
a) Communicating to the organization the importance of the meeting customer as well as
statutory and regulatory requirements.
b) Establishing the quality and EHS policy.
c) Ensuring the quality objectives are established including objectives, targets and Environ-
mental Management Program (EMP) and Occupational Health and Safety Management
System.
d) Conducting management reviews.
e) Ensuring the availability of resources.
5.2 Customer focus:
M/s.Adarsh developers ensures that customer requirements are determined including Inte-
grated Management System requirements also and these are met with the aim enhancing cus-
tomer satisfaction (7.2.1 & 8.2.1 of QMS may be referred).
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5.3 Quality and EHS Policy: (4.2 of ISO 14001: 2004, OHSAS 18001:2007)
Top management of M/s.Adarsh developers has ensured that a Quality and EHS policy is de-
veloped which,
a) Is appropriate to the purpose of the organization.
b) Includes the commitment to comply with requirements and continually improve the effec-
tiveness of the IMS.
c) Provide a framework for establishing and reviewing quality and environmental objective
and targets.
d) Is communicated to all persons working for or on behalf of the organization.
e) Is reviewed for continuing suitability.
f) Is available to the public.
Quality Policy
“Adarsh Developers : Design, Market, Construct and Maintain buildings with a commitment to,
Deliver quality buildings and services with the state-of-the-art technology.
Follow efficient and effective processes and systems at all loca-tions.
Monitor and measure customer satisfaction. Total participation of all concerned. Continually improve the Effectiveness of Quality Management
System.
Date: 28.10.2010 B. M. JAYESHANKAR
Place: Bangalore [ CHAIRMAN & MANAGING DIRECTOR ]
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Environmental, Occupational Health & Safety Policy
Adarsh Developers : Design, Market, Construct and Maintain buildings with a commitment to ,
• Deliver Environmental friendly and safe buildings. • Prevention of pollution. • Prevention of injury and ill health. • Comply with applicable legal requirements to which the
organization subscribes that relate to, � Environmental Aspects & Impacts. � Occupational Health & Safety Hazards.
• Set and meet the Environmental, Occupational, Health and Safety objectives.
• Continually improve the effectiveness of the EOHS Man-agement Systems with the participation of all concerned.
Date: 28.10.2010 B.M. JAYESHANKAR Place: Bangalore [ CHAIRMAN & MANAGING DIRECTOR ]
• The policy is communicated to all persons working under the control of the organi-zation with the intent that they are made aware of their individual EOH&S obliga-tions.
• Available to public and interested parties.
• Reviewed once in three years or as required to ensure that the policy remains rele-vant and appropriate to the organization.
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The Quality and EHS policy is documented, implemented and maintained and this is ap-
proved by Chairman and Managing Director.The policy is displayed at strategic location and
is available to the staff, contractors, consultants who are working on or behalf of the organi-
zation and is available to the public.
5.4 Planning: (4.3 Planning of ISO 14001:2004/OHSAS 18001:2007)
5.4.1 Quality objectives: (4.3.3 of ISO 14001:2004/OHSAS 18001:2007) Objectives, tar-gets and programmes.
M/s.Adarsh developers has established, implemented and maintains documented quality and
EHS objectives and targets at relevant functions and levels within the organization.
The objectives and targets are measurable, where practicable and consistent with the policy
including commitment to prevention of pollution, to compliance with applicable legal re-
quirements and with other requirements, to which the organization subscribes, and its signifi-
cant environmental aspects and unacceptable risks. It also considers its technological options,
its financial, operational and business requirements and the views of interested parties.
a) The organization has established, implemented and maintains a programme to achieving
its objectives and targets. Programmes include delegation of responsibility for achieving
objectives and targets at relevant functions and levels of the organization.
b) The means and time frame by which they are to be achieved.
The objectives targets and programmes for the Environmental Management System has
detailed in the procedure AD/EHS/4.3.3/01.
The objectives drawn from the QMS and EoHS policy for M/s Adarsh developers is giv-en below,
1. Technical expertise of international Standards. 2. Team work. 3. Use high quality material, strict supervision and good workmanship. 4. Adhere to QA/QC norms. 5. Maintain delivery schedule. 6. Landscape with natural flora. 7. Provide personalized touch to customer’s requirements. 8. Prevention of pollution. 9. Prevention of injury and ill health.
10. Meet and excel applicable legal and other requirements. 11. Effectiveness of internal and external communication.
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12. Significant Aspects – Identification, control and upgradation. 13. Unacceptable risks - Identification, control and upgradation.
5.4.2 Quality Management System planning: (4.3.1 Environmental aspects and 4.3.1 Hazard Identification, risk assessment and determining controls)
M/s.Adarsh developers has ensured that,
a) The planning of IMS is carried out in order to meet the requirements as illustrated in 4.1
as well as the quality objectives.
b) The integrity of the IMS system is maintained when changes to the system are planned
and implemented.
4.3.1 Environmental aspects, Hazard Identification, risk assessment and determining controls:
Adarsh developers has established, implemented and maintains a procedure
AD/EHS/4.3.1/01, this highlights the following,
a) To identify the environmental aspects and hazards of its activities, products and services
within the defined scope of the IMS that it can control and those it can influence taking in
to account planned or new developments or new or modified activities, products and ser-
vices.
b) To determine those aspects that has or can have significant impact on the EHS require-
ments i.e. significant environmental aspects and unacceptable risks.
c) To take into account the requirements from ‘a to j’ of OHSAS 18001:2007.
d) To follow the methodology as per ‘a & b’ of OHSAS 18001:2007.
e) To follow controls as per ‘a to e’ of OHSAS 18001:2007.
The organization documents the information and keeps it up to date, the organization ensures
that the significant environmental aspects and OH&S risks are taken into account in estab-
lishing, implementing and maintaining its IMS.
The identified major occupational hazards with respect to the nature of business are Dust al-
lergy, working/supervising at heights, movement of heavy vehicles in the construction site.
4.3.2 Legal and other requirements:
M/s.Adarsh developers has established, implemented and maintains a procedure
AD/EHS/4.3.2/01. This procedure describes the following,
a) To identify and have a access to the applicable legal requirements and other requirements
to which the organization subscribes related to its environmental aspects.
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b) To determine how these requirements apply to its environmental aspects.
The organization ensures that these applicable legal requirements and other requirements to
which the organization subscribes or taken into account in establishing, implementing its
EHS.
List of other requirements are:
1) Agreements with public authority.
2) Agreements with customer.
3) Non regulatory guidelines.
4) Voluntary principles or codes of practice.
5) Requirements of trade association.
6) Corporate /company requirements.
5.5 Responsibility, authority and communication: (4.4.1 Resources, roles responsibility and authority and accountability)
5.5.1 Responsibility authority and accountability:
M/s.Adarsh developers had ensured that the responsibilities, authorities and accountability
with respect to IMS are defined and communicated within the organization.
Organization chart with responsibility, authority and accountability are given in the annexure-
3. For corporate office, however detailed chart involving Middle management, Executives
and Supervisors is maintained by HR.
5.5.2 Management Representative/Management Appointee: (4.4.1 of ISO 14001:2004 and OHSAS 18001:2007).
Top management has appointed a member of the organization’s management (Director-
Project has been appointed as Management Representative) who, irrespective of other re-
sponsibilities has responsibility and authority that includes,
a) Ensuring that processes needed for the IMS are established, implemented and maintained.
b) Reporting to top management on the performance of the IMS and any need for improve-
ment.
c) Ensuring the promotion of awareness of customer requirement throughout the organiza-
tion.
The responsibility of Management Representative includes liaison with external parties mat-
ters relating to the IMS.
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5.5.3 Internal communication: (4.4.3 communication of ISO 14001:2004 and 4.3.1 com-munication, participation and consultation of OHSAS 18001:2007)
M/s.Adarsh developers has defined the methodologies for appropriate communication
processes and this takes place regarding the effectiveness of the IMS.
A procedure has been prepared which addresses the requirements of communication concern-
ing the environment, health, safety and quality issues. The procedure also gives reference to,
a) Internal communication among the various levels and functions of the organization.
b) Receiving, documenting and responding to relevant communication from external inter-
ested parties.
The organizations do not communicate externally about its significant aspects and this deci-
sion is documented in the IMS manual.
Following committees are formed in Head office and site. The committee meets minimum
once in three months and maintain minutes of the meeting . The records are available with the
committee chairperson.
a) First aid committee.
b) Fire fighting committee.
c) Safety committee.
d) Canteen committee.
e) Welfare/Grievance committee.
The following procedure covers the internal and external communication methodologies fol-
lowed by the organization.
1. AD/DP/MR/01
2. AD/EHS/4.4.3.3/01
3. AD/EHS/4.4.3.2/01
5.6 Management review: (4.6 Management review)
5.6.1 General
Top management of Adarsh developers reviews the organization’s IMS once in three months
to ensure its continuing suitability, adequacy and effectiveness. This review includes assess-
ing opportunities for improvement and the need for changes to the IMS, including the poli-
cies and objectives.
Records from management reviews are prepared and maintained by the Management Repre-
sentative (4.2.4).
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5.6.2 Review input:
Input to the management review includes,
QMS EMS/OHSAS
a) Results of audits Results of internal audits and evaluations of com-
pliance with legal requirements and with other re-
quirements to which the organization subscribes.
The results of participation and consultation.
b) Customer feed back
Communication from external parties including
complaints.
c) Process performance and
product conformity.
The Environmental/OHSAS performance of the
organization.
d) Status of preventive and
corrective actions
The extent to which objectives and targets have
been met.
e) Follow-up actions from
previous management re-
views
Status of corrective and preventive actions
and incident investigation.
f) Changes that could affect
the quality management
system
Follow-up actions from the previous management
reviews.
g) Recommendations for im-
provement
Changing circumstances including developments in
legal and other requirements related to its envi-
ronmental aspects/OH&S.
h) Any other Recommendations for improvement.
5.6.3 Review output:
The output from the management review includes any decisions and actions related to,
Improvement of the effectiveness of the IMS and its processes.
Improvement of product related to customer requirements.
Resource needs.
Incase of EHS the output includes any decisions and actions related to possible changes to
EHS policy, objectives, targets and performance and other elements of the EHS resources,
consistent with the commitment to continual improvement.
These are addressed in the following procedure,
AD/DP/MR/01.
AD/EHS/4.6/01.
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6. Resource management:
6.1 Provision of resources: (4.4.1 Resources, roles, responsibility and authority and ac-countability)
M/s.Adarsh developers have determined and provide the resources needed to implement and
maintain the IMS and continually improve its effectiveness, enhanced customer satisfaction
by meeting customer requirement. The top management makes available the necessary re-
sources and the means for achieving the objectives defined by the organization.
6.2 Human resources:
6.2.1 General (4.4.2 Competence, Training and Awareness)
M/s.Adarsh developers ensures that personnel performing work affecting Product Quality,
Environment and OH & Safety are competent on the basis of appropriate education, training,
skills and experience it also ensures that persons performing task for it or on its behalf have
the potential to cause a significant environmental impacts and EHS risks identified by the or-
ganization are competent on the basis of appropriate education, training or experience and
these are retained as records.
6.2.2 Competence training and awareness: (4.4.2 Competence, Training and Awareness)
M/s.Adarsh developers has established a methodology and documented the process to,
a) Determine the necessary competence for personnel performing work affecting Product
quality, Environment, Health and safety at all work places.
b) Provide training or take other actions to satisfy these needs.
c) Evaluate the effectiveness of the action taken.
d) Ensure that its personnel are aware of the relevance and importance for their activities and
how they contribute to the achievement of the objectives
e) Maintain appropriate records of education, training, skills and experience.
These are defined in the following procedures,
1. AD/DP/TNG/01.
2. AD/EHS/4.4.2/01.
6.3 Infrastructure: (4.4.1 Resources, roles, responsibility and Authority)
M/s.Adarsh developers has determined, provides and maintains the infrastructure needed to
achieve conformity to product requirements. Infrastructure includes as applicable,
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a) Buildings, work place and associated utilities – copy of the layout of head office and site
office is enclosed as reference Annexure 4.
b) Process equipment (both hardware and software) – list of equipments is enclosed in An-
nexure 5a and list of enclosure as software-5b.
c) Supporting services (such as transport, communication or information systems) – en-
closed as Annexure 6.
6.4 Work environment:
M/s.Adarsh developers has implemented the human and physical factors of the work envi-
ronment needed to achieve the conformity of the product including Environmental and safety
conditions, work methods and ambient working conditions. Work environment relates to
those conditions under which work is performed including physical, environmental and other
factors such as noise, temperature, humidity, light or weather. The monitoring and measure-
ment of these activities are described in the corresponding procedures and work instructions.
7. Product realization: (4.4 Implementation and Operation)
7.1 Planning of product realization: (4.4.6 Operational control)
M/s.Adarsh developers has planned and developed the processes needed for product realiza-
tion, planning of product realization is consistent with other requirements of the other
processes of the IMS. The organization has carried out EHS reviews identification of aspects
and hazards and other activities based on the Quality Management System processes and
these are addressed in the operational control procedures.
In planning product realization the organization has determined the following as appro-
priate,
a) Quality objectives and requirements for the product.
b) The need to establish process and documents and to provide resources specific to the
products.
c) Required verification, validation, monitoring, measurement, inspection and test activities
specific to the product and criteria for product acceptance.
d) Records needed to provide evidence that the realization processes and resulting product
meet requirements (4.2.4).
The output of the planning and the details of carrying out the activities are described in the
procedures,
1. AD/DP/PRE/01.
2. AD/EHS/4.4.6/01.
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7.2 Customer related process:
7.2.1 Determination of requirements related to the product: (4.3.1 Environmental as-pects of ISO 14001:2004 and HIRA of 18001:2007)
M/s.Adarsh developers has established a system to determine,
a) Requirements specified by the customer, including the requirements for delivery and post
delivery activities.
b) Requirements not stated by the customer but necessary for specified or intended use
where known.
c) Statutory and regulatory requirements applicable to the products.
d) Any additional requirements considered necessary by the organization.
All these activities are described in the departmental procedure AD/DP/MKT/01 and the
process modules AD/PFM/MKT/01A, 01B and 01C and AD/EHS/4.3.1/01
The IMS concerns are addressed in the work instructions for marketing department
AD/EHS/WI/MKT/01.
7.2.2 Review of the requirement related to the product: (4.3.1 Environmental aspects, HIRA and 4.4.6 Operational control of ISO 14001:2004 and OHSAS 18001:2007)
M/s.Adarsh developers carryout reviews of the requirements prior to the commitment to
supply the product to the customer (acceptance of contract or orders, acceptance of
changes to contract or orders) and ensures that,
a) Product requirements are defined.
b) Contract or order requirements differing from those previously expressed or resolved.
c) The organization has the ability to meet the defined requirements.
Records of the results of the review and actions arising from the review are maintained
(4.2.4). Where the customer provides no documented statement of requirements (verbal or-
der) the customer requirements are conformed by the organization before acceptance.
Where product requirements are changed the organization ensures that relevant documents
are amended and relevant personnel are made aware of the changed requirements. In all of
the above activities the organization also takes into consideration the EHS concerns, which
includes legal and other requirements.
These are addressed in procedures AD/EHS/4.3.1/01 and AD/EHS/4.4.6/01
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7.2.3 Customer communication: (4.4.3 Customer communication)
Marketing department of Adarsh developers handles communication with customers in rela-
tion to,
a) Product information.
b) Enquires, contracts, orders or order handling including amendments.
c) Customer feedback including customer complaints.
d) EMS concerns such as policy, Legal and other requirements.
e) External communication to interested parties.
These are explained in the departmental procedure AD/DP/MKT/01 and AD/EMSP/4.4.3/01.
7.3 Design and Development:
7.3.1 Design and development planning: (4.4.6 Operational control)
M/s.Adarsh developers plans and controlls the design and development of product taking in
to consideration of the IMS requirement. During the design and development planning, the
organization determine,
a) The design and development stages.
b) The review, verification and validation that is appropriate to each design and develop-
ment stages.
c) The responsibilities and authorities for design and development.
d) The Environmental Management System requirements.
The organization manages the interfaces between different groups involved in design and de-
velopment to ensure effective communication and clear assignment of responsibility. Plan-
ning output is updated, as appropriate as the design and development process.
These are explained in the departmental procedure AD/DP/DSN/01, AD/EHS/4.4.6/01.
7.3.2 Design and development inputs: (4.4.6 Operational control)
Inputs relating to product requirements, environmental management system requirements are
determined and records maintained (4.2.4), these inputs include,
a) Functional and performance requirements.
b) Applicable statutory and regulatory requirements.
c) Where applicable, information derived from previous similar designs.
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d) Other requirements essential for design and development.
e) EHS requirements.
The inputs are reviewed for accuracy and adequacy. It is ensured that the requirements are
complete, unambiguous and not in conflict with each other.
7.3.3 Design and development outputs: (4.4.6 Operational control)
The outputs of design and development are in a form suitable for verification against the de-
sign and developments input and are approved prior to release. It is ensured that Design and
development outputs,
a) Meet the input requirements for design and development.
b) Provide appropriate information for purchasing, production and service provision.
c) Contain or reference product acceptance criteria.
d) Specify the characteristics of the product that are essential for its safe and proper use.
e) Provide details of adherence to the requirements of Integrated Management System.
7.3.4 Design and development review: (4.4.6 Operational control)
At suitable stages systematic reviews of design and development are performed in accordance
with the planned arrangements (7.3.1), the review is carried out,
a) To evaluate the ability of the results of design and development to meet requirements.
b) To identify any problems and propose necessary actions.
Participants in such reviews include representatives of functions concerned with the design
and development stages being reviewed. Records of the results of the review and any neces-
sary action taken or maintained (4.2.4).
7.3.5 Design and development verification: (4.4.6 Operational control)
Verification is performed in accordance with planned arrangements (7.3.1) to ensure that the
design and development output have met the design and development input
requirement, records of the results of the verification and any necessary action are maintained
(4.2.4).
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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7.3.6 Design and development validation: (4.4.6 Operational control)
Design and development validation is performed in accordance with the planned arrange-
ments (7.3.1). To ensure that the resulting products are capable of meeting the requirements
for the specified application or intended use were known. Wherever
Practicable validation is completed prior to the delivery or implementation of the product.
Records of the results of the validation and any necessary actions are maintained (4.2.4).
7.3.7 Control of design and development changes: (4.4.6 Operational control)
Design and development changes are identified and records maintained the changes are re-
viewed, verified and validated as appropriate and approved before implementation. The re-
view of design and development changes includes evaluation of the effect of the changes on
constituent parts and products already delivered. Records of the results of review of changes
and any necessary actions taken are maintained (4.2.4).
The process of design and development is described in the departmental procedure
AD/DP/DSN/01 and the work instruction AD/EMS/WI/DGN/01 covers the IMS require-
ments, AD/EHS/4.4.6/01
7.4 Purchasing:
7.4.1 Purchasing process: (4.4.6 Operational control)
M/s.Adarsh developers ensures that purchased product conforms to specified purchase re-
quirements, the type and extent of control applied to the supplier and the purchased product is
dependent upon the effect of the purchase product on subsequent product realization of the
final product.
The organization evaluates and selects suppliers based on their ability to supply product in
accordance with the organization’s requirements. The organization also ensures that the sup-
plier meets the IMS requirements. Criteria for selection evaluation
and re-evaluation are established. Records of the results of the evaluation and any necessary
actions arising from the evaluation are maintained (4.2.4).
7.4.2 Purchasing information: (4.4.6 Operational control)
Purchasing information describes the product to be purchased including, where appropriate
a) Requirements of approval of product, procedures, processes and equipment.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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b) Requirements for qualification of personnel.
c) Quality Management System requirements.
d) Environmental Management System and Occupational Health and Safety requirements.
The organization ensures the adequacy of specified purchase requirements prior to their
communication to the supplier.
The activity of purchase is described in the departmental procedure AD/DP/PUR/01.
IMS requirements are covered in the work instructions AD/EHS/WI/PUR/01.
7.4.3 Verification of purchased product: (4.4.6 Operational control)
M/s.Adarsh developers has established, implemented the methods of inspection or other ac-
tivities necessary for ensuring that purchased product meets specified requirements. Where
the organization or its customers intends to perform verification at the supplier’s premises the
organization states the intended verification arrangements and method of product release in
the purchasing information.
The departmental procedure AD/DP/IGI/01 and AD/EHS/4.4.6/01 explains this activity.
7.5 Production and service provision:
7.5.1 Control of production and service provision: (4.4.6 Operational control)
M/s.Adarsh developers has planned and carryout production and service provision under con-
trolled conditions. Control conditions includes as applicable,
a) The availability of information that describes the characteristics of the product.
b) The availability of work instructions as necessary.
c) The use of suitable equipments.
d) The availability and use of monitoring and measuring equipment.
e) The implementation of monitoring and measurement.
f) The implementation of product release, delivery and post delivery activities.
This is carried out as per procedure AD/DP/PRE/01.
4.4.6 Operational control:
The organization has identified significant Environmental aspects and unacceptable risks
consistent with its policy, objectives and targets. In order to ensure that they are carried out
under specified conditions by,
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a) A documented procedure AD/EHS/4.4.6/01 has been developed to control situations
where their absence may lead to deviation from policy, objectives and targets.
b) Stipulating the operating criteria in the procedure.
c) Establishing, implementing and maintaining procedures related to the identified signifi-
cant environmental aspects of goods and services use by the organization and communi-
cating applicable procedures and requirements to suppliers including contractors.
7.5.2 Validation of processes for production and service provision : (4.4.6 Operational control)
M/s.Adarsh developers validate any processes for production and service provision where the
resulting output cannot be verified by subsequent monitoring and measurement, and as a con-
sequence deficiencies become apparent only after the product is in use or the service has been
delivered.
Concreting is identified as one of the special processes, which requires defined criteria for
review, and approval of the processes, approval of equipment and qualification of personnel
using specific methods and procedures, requirement of records and revalidation.
All these are covered in the work instruction: AD/WI/CON/01.
7.5.3 Identification and traceability
Where appropriate the organization identifies the product by suitable means throughout prod-
uct realization.
The organization identifies the product status with respect to monitoring and measurement
requirements throughout product realization. This is carried out by raising non-conforming
reports and product acceptance reports.
Where traceability is the requirement, the organizations control the unique identification of
the product and maintain records (4.2.4).
These are explained in the departmental procedure AD/DP/PI&T/01.
7.5.4 Customer property
M/s.Adarsh developers exercises care with customer property while it under the organiza-
tion’s control or being used by the organization. Customer property includes
tiles, electrical fitments, taps, sinks, bathtubs etc. It also includes intellectual property and
personnel data.
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The organization identifies, verifies, protects and safe guards customer property provided for
use or incorporation to the product. If any customer property is lost damaged or otherwise
found to be unsuitable for use the organization reports this to the customer and maintain
records (4.2.4)
This activity is explained in the departmental procedure. AD/DP/CSP/01.
7.5.5 Preservation of product: (4.4.6 Operational control)
M/s.Adarsh developers has established a system to preserve the products during internal
processing and delivery to the customer. As applicable preservation includes identification,
handling, packaging storage and protection. Preservation also applies to the constitution parts
of the product.
This activity is explained in the departmental procedure. AD/DP/STO/01 and
AD/EHS/4.4.6/01.
7.6 Control of monitoring and measuring equipments: (4.5.1 Monitoring and measure-ment, performance measurement & monitoring)
M/s.Adarsh developers has determined the monitoring and measuring to be undertaken and
monitoring and measuring equipment needed to provided the evidence of conformity of
product to determined requirements. This also includes requirements of environmental sys-
tem.
The organization has established processes to ensure that monitoring and measurements are
carried out in a manner that is consistent with the monitoring and measurement requirements.
In construction industry simple monitoring and measuring equipments such as steel scale,
weighing machines, pressure gauges, thermometers etc are used. These measuring equip-
ments are calibrated and are traceable to national standards. A sticker is pasted which gives
the details of dates of calibration. Next date of calibration and the calibration agency.
It is also ensured the calibrated equipments are not subjected to any adjustments that invali-
date the measurement results. Monitoring and measurements carried out for parameters con-
nected to IMS are also carried out using calibrated equipments (4.5.1). The records of the re-
sults of calibration and verification are maintained (4.2.4).
These are explained in the departmental procedure. AD/DP/CAN/01 and
AD/EHS/4.5.1/01
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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Date: 24 - Nov - 2010
8. Measurement analysis and improvement: (4.5 Checking)
8.1 General (4.5.1 Monitoring and measurement, performance measurement & moni-toring)
The organization has planned and implements the monitoring, measurement, analysis and
improvement process needed,
a) To demonstrate conformity to product requirement.
b) To ensure conformity of the Quality Management System and Environmental System.
c) To continually improve the effectiveness of the Quality Management and Environ-
ment, Occupational Health and Safety Management System.
This includes the determination of applicable methods including statistical technique and ex-
tent of their use.
8.2 Monitoring and measurement:
8.2.1 Customer satisfaction:
As one of the measurements of the performance of the IMS, the organization monitors infor-
mation relating to customer perception as to whether organization has met the customer re-
quirements. The methods of obtaining and using this information are determined.
This methodology is explained in the departmental procedure AD/DP/MAI/01.
8.2.2 Internal Audit: (4.5.5 Internal audit)
The organization conducts internal audits once in three months to determine whether the
IMS,
a) Conforms to the planned arrangements, to the requirements of the current QMS, EHS
standards and to the IMS requirements established by the organization.
b) Effectively implemented and maintained.
An audit programme is planned taking into consideration the status and importance of the
processes and area to be audited as well as the results of the previous audit. The audit criteria,
scope, frequency and methods are defined. The selection of auditor and conduct of audit en-
sures objectivity and impartiality of the audit processes.
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Auditors do not audit their own work. A documented procedure AD/IMS/IA/01 is established
to define the responsibility and requirements for planning and conducting audit, establishing
records and reporting results.
Records of the audits and their results are maintained (4.2.4).
The management responsible for the area being audited ensures that any necessary correction
and corrective actions are taken without undue delay to eliminate detected nonconformity and
causes.
Follow up activities included verification of the action taken and reporting of verification re-
sults.
8.2.3 Monitoring and measurement of processes: (4.5.1 Performance monitoring and measurement & 4.5.2 evaluation of compliance)
M/s.Adarsh developers apply suitable methods for monitoring and were applicable measure-
ment of the integrated management system processes. These methods demonstrate the ability
of the processes to achieve planned results. When planned results are not achieved, correction
and corrective actions are taken as appropriate.
When considering the suitable methods the organization decides the types and extent of mon-
itoring or measurement appropriate to each of its processes in relation to their impact on the
conformity to product requirements and on the effectiveness of the Quality Management Sys-
tem.
A number of procedures have been developed to support project execution such as Market-
ing, Purchase, Planning, Stores, Design, and Quality control these are listed in our Annexure
IV.
The organization has established a procedure for monitoring and measurement
AD/EHS/4.5.1/01 to monitor and measure, on a regular basis, the key characteristics of its
operations that can have a significant environmental impact. This procedure includes docu-
menting of information to monitoring performance, applicable operational controls and con-
formity with the organization’s environmental objectives and targets.
The organization has brought out a procedure on evaluation of compliance AD/EHS/4.5.2/01
that deals with periodical evaluation of compliance with applicable legal and other require-
ments.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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8.2.4 Monitoring and measurement of product: (4.5.1 Performance monitoring and measurement, 4.5.2 evaluation of compliance).
M/s.Adarsh developers monitors and measures the characteristics of the product to verify that
product requirements have been met, this is carried out at appropriate stages of the product
realization process in accordance with the planned arrangement. Evidence of conformity with
the acceptance criteria is maintained.
Records clearly indicate the persons authorizing release of product for delivery to the cus-
tomer (4.2.4).
The release of product and delivery of service to the customer will not proceed until the
planned arrangements have been satisfactorily completed, unless otherwise approved by a
relevant authority where applicable by the customer.
The activities mentioned above are described in detail in the following procedures, project
execution AD/DP/PRE/01, AD/DP/FI/01.
The organization has established, implemented and maintains a procedure AD/EHS/4.5.1/01
to monitor and measure key characteristics of its operation taking in
to consideration of the EHS concern this includes significant aspects, unacceptable risks ob-
jectives and targets and associated records are maintained.
The organization has brought out a procedure AD/EHS/4.5.2/01 that addresses the evaluation
of compliances of various processes to the requirements of EHS. The legal
and other requirements pertaining to various operations covering the product is addressed in
the legal register, the associated records of the results of the periodic evaluations are main-
tained.
8.3 Control of non-conforming product: (4.4.7 Emergency preparedness and response, 4.5.3 Non conformity corrective and preventive action & 4.5.3.1 Incident investiga-tion)
M/s.Adarsh developers ensure that product which does not conform to product requirements
are identified and controlled to prevent its unintended use or delivery. A documented proce-
dure AD/DOC/NCP/01 has been established to define the controls and related responsibilities
and authorities for dealing with non-conforming product.
Where applicable the organization deals with non conforming product by one or more of the
following ways,
a) By taking action to eliminate the detected non-conformity.
b) By authorizing its use, release or acceptance under concession by a relevant authori-
ty and where applicable by the customer.
c) By taking action to preclude its original intended use or application.
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d) By taking action appropriate to the effects or potential effects of the non-conformity
when non conforming product is detected after delivery or use as started.
When non-conforming product is corrected it is subjected to re-verification to demonstrate
conformity to the requirement.
Records of the nature of non conformities, and any subsequent action taken including conces-
sions obtained or maintained (4.2.4).
4.4.7 Emergency preparedness and response:
The organization has established a procedure AD/EHS/4.4.7/01 to identify potential emer-
gency situations and potential accidents that can have an impact on the environment and how
it will respond to them.
The organization responds to actual emergency situations and accidents, and prevents or mi-
tigates associated adverse environmental impacts and unacceptable risks.
The organization periodically reviews (once in a year) and where necessary, revises its emer-
gency preparedness and response procedures, in particular after the occurrence of accidents or
emergency situations.
The organization conducts mock drills to test the effectiveness of the procedures.
The organization has also brought out a procedure for dealing with actual and potential non-
conformities for taking corrective and preventive actions.
8.4 Analysis of data: (4.5.1 Performance Monitoring and Measurement)
M/s.Adarsh developers have determined, collects and analyses appropriate data to demon-
strate the suitability and effectiveness of the integrated management system and to evaluate
where continual improvement of the effectiveness of the integrated management system can
be made. This includes the data generated as a result of monitoring and measurement and
other relevant sources. The analysis of data provides information related to,
a) Customer satisfaction (8.2.1).
b) Conformity to product requirements (8.2.4).
c) Characteristics and trends of processes and products, including opportunities for pre-
ventive actions (8.2.3& 8.2.4).
d) Suppliers.
e) Significant aspects, unacceptable risks (4.3.1 of ISO 14001:2004, OHSAS 18001:2007)
f) Legal and other requirements (4.3.2 of ISO 14001:2004, OHSAS 18001:2007)
g) Objectives, targets and programmes (4.3.3 of ISO 14001:2004, OHSAS 18001:2007)
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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8.5 Improvement:
8.5.1 Continual Improvement:
M/s.Adarsh developers continually improve the effectiveness of the Integrated Management
System through the use of the policy (4.2), objectives, targets and
programmes (4.3.3), audit results, analysis of data, corrective and preventive actions and
management review (4.6).
8.5.2 Corrective action: (4.5.3 Nonconformity, Corrective and Preventive action, Inci-dent Investigation)
M/s.Adarsh developers has taken action to eliminate the causes of non-conformities in order
to prevent reoccurrence. Corrective actions are to be appropriate to the effects of the non con-
formities encountered. A documented procedure AD/DOC/CA/01 has been established to de-
fine requirements for,
a) Reviewing non-conformities including customer complaints.
b) Determining the causes of non-conformities.
c) Evaluating the need for action to ensure that non-conformities do not recur.
d) Determining and implementing action needed.
e) Records of the results of action taken (4.2.4).
f) Reviewing the effectiveness of the corrective action taken.
g) Investigating Non-Conformities, determining their causes and taking action in order to
avoid their recurrence.
The procedure AD/EHS/4.5.3/01 describes in detail about the corrective actions taken with
respect to the identified potential non-conformities encountered concerning EHS.
8.5.3 Preventive action: (4.5.3 Non-conformity, corrective action and preventive action & Incident Investigation)
M/s.Adarsh developers has determined actions to eliminate the causes of potential non con-
formities in order to prevent their occurrence. Preventive actions are to be appropriate to the
effects of the potential problems. A documented procedure AD/DCO/PA/01 has been estab-
lished to define requirements for,
a) Determining potential non-conformities and their causes.
b) Evaluating the need for action to prevent occurrence of non-conformities.
c) Determining and implementing action needed.
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d) Records of the results of the action taken (4.2.4).
e) Reviewing the effectiveness of the preventive action taken.
The procedure AD/EHS/4.5.3/01 describes in detail about the preventive actions taken with
respect to the identified potential non-conformities encountered in the operation of EHS.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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ANNEXURE – 1
DESIGN
CONSULTANTS MARKETING
PROJECT EX-ECUTION
MAINTEN-ANCE
CUSTOMER
CUSTOMER FEED BACK
WOOD STORES
PURCHASE
STORES
QUALITY CONTROL
ACCOUNTS & FINANCE
HR & ADMIN [Competence,Awareness Training]
MANAGEMENT REPRESENTA-
TIVE
TOP MANAGEMENT
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST ANNEXURE - 2
SL. NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DE-TAILS
TYPE OF CON-
CON-TROL
EX-TENT OF
CON-TROL
1
M/s. MAA COMMU-NICATIONS BOZELL LTD., MAA House No. 6,
Domlur Layout,
Bangalore - 560071.
Signage M. N. Raj
Mob: 9980006531
A D
Tel: 91-80-32748910
/ 11 / 12 / 13
Fax: 91-80-
41150456
E-mail:
2
M/s HICOTRONICS DEVICES PVT. LTD., 127/12, 1st Floor, Bull
Temple Road,
K.G.Nagar, Opp. BHS,
Bangalore – 560019 (In-
dia)
Signage
Mob: 080-26605635
A D
Tel: 2652 0690/4120
3768
Fax: 080-26605635
E-mail:
hicotronics.india@sri
l.net
3
M/s DIAMOND SIG-NAGES PVT. LTD., No.30, Krishna Reddy
Colony, Industrial Area,
Domlur Layout,
Bangalore - 560071.
Signage Srinivas Mane
Mob: 99805 47104
C F
Tel: 41488211/12/13
Fax: 080-41153713
E-mail:
4
M/s. HICOLITE + IMAGESIGNS, # 14, 2nd Main, 11th B
Cross, Vittalnagar,
Chamrajpet,
Bangalore-560026.
Signage K. E. Suresh
Mob: 9343208883
A D
Tel: 26753536,
41203866, 22420690
Fax:
E-mail:
Fax:
E-mail:
Fax: 080-23326425
E-mail:
kalapriya046@yahoo
.co.in
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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Page No: 46
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Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO NAME OF THE AGEN-
CY/CONTRACTOR
NATURE OF
WORK
CONTACT PERSON
CONTACT DETAILS
TYPE OF CON-
CON-TROL
EXTENT OF CON-
CON-TROL
1
M/s. ALUPRO BUILD-ING SYSTEMS PVT.LTD., # 28, Race Course Road,
Bangalore - 560001.
Glazing
works
Yogesh
Kapur
Mob:+91 99009 70624
A F
Tel:+91 80 22384057
Fax: +91 80 22262876
E-mail:
2
M/s. NIKITA FAÇADE SYSTEMS, No: 50, 1st Floor, Guru-
murthy Building,
H.Siddaiah Road,
Bangalore - 560002.
Glazing
works
Roland
Joseph
Mob: 9916920503
A F
Tel: 080 - 22233273 /
22279450
Fax:
E-mail:
3
M/s. MILESTONE ALUMINIUM CO.PVT.LTD., No:56, Nandi House,
Hospital Road,
Bangalore - 560001.
Glazing
works
Javed An-
war
Mob:
A D
Tel: 080 - 41477121
Fax: 080 - 41170408
E-mail:
4
M/s. ALUFIT (INDIA) PVT.LTD., Embassy Diamnte,
34, Vittal Mallya Road ,
Bangalore-560001.
Glazing
works
Pankaj
Keswani
Mob:
C F
Tel: 080 – 40261800
Fax: 080 - 41233664
E-mail: [email protected]
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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Issued by B.V Ravikumar Rev No: 01
Page No: 47
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Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DETAILS TYPE OF
CON-TROL
EX-TENT
OF CON-TROL
1
M/s. MULTI-AX, No: 4, A.S TOWERS,
Opp, Audugodi Post office,
BTS Main Road,
Bangalore-560032.
False Ceiling
works Ravi
Mob: 9844064003
A D Tel: 080-22123730
Fax: 080-22273162
E-mail: [email protected]
2
M/s DESIGN INTE-RIORS, No. 10/2, I floor, 4th Main,
3rd Block, Thyagarajana-
gar,
Bangalore - 560028.
False Ceiling
works Sridhar
Mob: 98440 54308
A D
Tel:
Fax:
E-mail:
3
M/s PERCEPT IM-AGINATIVE, No.3, 2nd floor,Moore
Road,
1st Cross, Fraser Town,
Bangalore - 560005.
False Ceiling
works
Mob:2548 6635
C F
Tel: 99456 01994
Fax:
E-mail:
4
M/s. SREE. N. DECORS, Shed No. 46, D.K.C Cross
Road, Billekahalli, Banga-
lore - 560076.
Grid ceiling
works Harish
Mob: 9448065803
A D Tel: 080-32975163
Fax:
E-mail:
5
M/s. COMPAK INTE-RIORS, H. No 31, 1st floor,
Qazi Street, R.V. Road,
Basavangudi,
Bangalore - 560004.
False Ceiling
works Fauzi
Mob: 9844662569/60
A D
Tel:
Fax:
E-mail:
6
M/s. B.S. SRIDHAR, #10/2, 4th Main,
3rd Block, Thyagarajana-
gar,
Bangalore-560028.
False Ceiling
works Sridhar.B.S
Mob: 98440 54308
C F Tel: 080 - 26768870
Fax:
E-mail:
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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Page No: 48
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APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DETAILS TYPE OF
CON-TROL
EXTENT OF CON-
CON-TROL
1
M/s. POWER TECH (Non-Reg), No: 379,2nd Main,
Mahadevapura,
Bangalore - 560041.
Hire charges
for DG Set
Shiva Shan-
kar
Mob: 98455 10142
C F Tel:
Fax:
E-mail:
2
M/s. OPTIMA NOISE CONTROLS, # 215, T.C.Palya,
K.R.Puram Post,
Bangalore - 560036.
Hire charges
for DG Set
Ara-
vind.S.Patil
Mob:
98860
58333/9886888555
C D Tel: 080-4120 7358
Fax: 080-4120 7358
E-mail: :
m
3
M/s. CANARA ELEC-TRICAL ENGI-NEERS, # 6/2, Bhavani Layout,
DRC Post, Hosur Road,
Bangalore - 560029.
charges for
125 kva Acoustic DG
set
P.N.Ramesh
Mob: 98440 35602
C F
Tel: 080- 2552 0623
Fax: 080-2552 0623
E-mail:
4
M/s.D.P.GENERATOR SERVICES, No:18, Kubersingh,
Lane,
7th cross, Lalbagh Port
Road, Doddamavalli,
Bangalore - 560004.
Hire charges
for 125 kva Diesel Ge-
nerator
Mob: 98455 34427
C F
Tel:
Fax:
E-mail:
5
M/s. AGATE INDUS-TRIES, 7/1, Thibba Building,
VISL Building Cross,
J.C. Road, Bangalore -
560022.
Hire charges
for 125 kva Diesel Gene-
rator
Mob: 98440 26153 /
98450 16265
A F
Tel: 080- 22128867 /
41237804
Fax: 22924605
E-mail:
om
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 49
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DETAILS
TYPE OF
CON-TROL
EX-TENT
OF CON-TROL
1
M/s. McCoy SILICONES LIMITED, 3/4B, No. 405,
K.I.A.D.B. Road,
Chokka Sandra, Dasarahalli,
Bangalore Urban,
Bangalore – 560057.
Expansion
joint cover
& weather
sealant
works
L.Chandra
shekar
Mob:
9880290801
A D Tel: 080-41250637
Fax: 080-28396022
E-mail:
2
M/s. P & G CONSULTANT ENGINEERS, # 25/2,7
th Main, 9th Cross,
Malleswaram,
Bangalore – 560003.
Chemical
Water-
proofing
Praveen.S
Mob: 9900212529
A D
Tel: 080-23347063
Fax:
E-mail:
3
M/S.USHA BUILDING SYS-TEMS, # 14/2, Queens Road,
Bangalore - 560052.
Expansion
joint
sealing
works
Joseph Joy
Mob: 98450 22463
C F Tel: 51108663
Fax: 22868397
E-mail:
4
M/s. AQUA TECHNOLO-GIES, # 16, 17
th cross,
Malleswaram,
Bangalore – 560003.
Treatment
of Shrin-
kage
joints (wa-
ter proof-
ing Works)
Vivek
Mob:
9845020691/98450206
91
A D
Tel: 2238 5327,2225
3035
Fax: 2225 3035
E-mail:
n
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 50
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF
WORK
CON-TACT PER-SON
CONTACT DE-TAILS
TYPE OF CON-TROL
EXTENT OF CON-
TROL
1
M/s. MAHENDRA INTE-RIOR DECORATORS, No. 417, 4th ‘A’ Cross,
HRBR Layout, Kalyan Na-
gar,
Bangalore - 560043.
Carpen-
try works
Ra-
mesh-
war Lal
Uttam
Mob: 9845129932
A D
Tel: 080-
25423345
Fax:
E-mail:
2
M/s. ANJANI DÉCOR, No. 8, 4TH Cross, 2nd Main,
Opp. Chowdeshwari Tem-
ple, Muninanjappa Layout,
Dinnur, RT Nagar,
Bangalore - 560032.
Carpen-
try works
Bhu-
verlal
Suthar
Mob: 9448553333
A D
Tel:
Fax:
E-mail:
3
M/S.RAMESHWAR LAL UTTAM, # 9, 2nd Cross, Dinnur Main
Road, R.T.Nagar, Bangalore
- 560032.
Carpen-
try works
Ra-
mesh-
war Lal
Uttam
Mob: 9945822111
C F Tel:
Fax:
E-mail:
4
M/s. HARI OM ART ITERIOR, # 51, 6th Cross, Chinapahal-
li, Main Road, Marathahalli,
Bangalore - 560037.
Carpen-
try works
Rama-
niwas
Bhakar
Mob: 98801
47985
A D Tel: 080
32533405
Fax:
E-mail:
5
M/s. WOODFUR INDUS-TRIES, # 2, TK Kabali Street,
M.G.Nagar,
Chennai – 600113.
Carpen-
try works
(Interior
design)
Mohan
Janga
Mob:
09840596901
A D
Tel: 91 44
32000951
Fax:
E-mail:
konceptdiziners@
gmail.com
E-mail:
leo_interiors2010
@yahoo.com
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 51
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO NAME OF THE AGEN-
CY/CONTRACTOR NATURE
OF WORK
CON-TACT
PERSON
CONTACT DE-TAILS
TYPE OF
CON-TROL
EXTENT OF CON-
CON-TROL
1
Mr. CHANCHAL SHEK-HAR, # 31, 1st Cross,
7th Main Road,
Kaveri Nagar,
BSK 2nd Stage,
Bangalore - 560070.
Marble &
Granite
Works
Chanchal
shekar
Mob: 98452
20179/98450
18274
C F Tel: 080 – 2522
0705
Fax:
E-mail:
2
Mr. CHAMAN SHEKHAR, # 12, Tanvi Residency,
6th cross, Marathalli,
Bangalore – 560037.
Marble &
Granite
Works
Chaman
Shekar
Mob:
9845220179
C F Tel:
Fax: 080
25220705
E-mail:
3
Mr.UMA SHANKAR, # 31,1st Cross, 7th Main Road,
Kaveri Nagar,
BSK 2nd Stage,
Bangalore - 560070.
Granite &
Kota
Stone
Works
Uma-
shankar
Mob:
9845018274
A D Tel: 080-
26711952
Fax:
E-mail:
4
M/s. KRISHNA ARTS, # 11, 1st Main Road,
Balaji Layout, RT Nagar,
Bangalore – 560032.
Italian
Marble
work
Mob: 99648
14760
C D Tel:
Fax:
E-mail:
5
M/s. LAKSHMI GRANITE, #23, 3rd cross, Pillamma Block,
SSA Road, CN Halli, RT Na-
gar,
Bangalore – 560032.
Polishing
staircase
Mohan
Kusba
Mob: 99648
14761 C F
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 52
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CON-TACT
PERSON CONTACT DETAILS
TYPE OF
CCONTROL
EX-TENT
OF CON-TROL
1
M/s. SUN WOODS, # 633, 7th “A” Cross, Mu-
neshwar Block,
Peenya post, Laggere, Banga-
lore – 560058.
Alumi-
nium Fa-
brication
Works
Sharan
Mob: 98452 15262
C F
Tel:
Fax:
E-mail:
n
2
M/s. JAI ROSE ENTER-PRISES, 155/10, B.Narayanapuram,
Whitefield Road,
Bangalore - 560016.
Fabrication
Works Jaison
Mob: 09986783828
C F
Tel: 080-28511477
Fax: 080-25912389
E-mail:
jockey7727@yahoo.
co.in.
3
M/s. FENESTA BUILDING SYSTEMS, Unit 401-402,
Prestige center point,
No: 7, Edward Road, Banga-
lore – 560005.
Supply and
fixing of
PVC win-
dows and
Ventilators
Saikat
Sen Gup-
ta
Mob: 9880533446
C F
Tel: 41231552/3
Fax: 41231554
E-mail:
sunil.kumar@fenesta
.com
4
M/s. SHAKTHI ENGI-NEERING WORKS, Beside Canara bank,
Main road, Varthur, Bangalore
- 560087.
Fabrication
Works
Mob: 9845306453
C F Tel:
Fax:
E-mail:
5
M/s. SURYA STEELS, R.B. Complex, 1st Floor, 4/5
P.C. Lane, S.J.P Road, Banga-
lore - 560 002.
Fabrication
Works
Sushil
Kumar
Agarwal
Mob: 98441- 08530
C D
Tel: 080 – 22238370
Fax: 080 – 22238370
E-mail:
sushilagarwal@vsnl.
com
Tel:
Fax:
E-mail:
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 53
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DE-TAILS
TYPE OF
CON-TROL
EXTENT OF CON-
CON-TROL
1
M/S. EMJAY ENGI-NEERM/s ING WORKS, No: 36, Arekempanahalli,
Hosur Road, Opp 9th Cross,
Wilson Garden Bus Stop,
Bangalore - 560027.
Polishing
and Painting
works
Mo-
hammed
Sabeel
Ahmed
Mob:
A F
Tel: 080 –
26562425 /
26568790
Fax:
E-mail:
ghouseahmed@l
ycos.com
2
M/S. PARI KHAN KU-MAR NISHAD (Non – Reg), Nelluraholli, Whitefield,
Bangalore - 560066.
Polishing
and Painting
works
Pari Khan
Humar Ni-
shad
Mob:
C F Tel:
Fax:
E-mail:
3
M/s. DAMANI DYESTUFF LIMITED, No: 486, 12th Main, 24th
Cross, 7th Main, H.S.R.
Layout, Bangalore - 560034.
RENOVO
Exterior
Synthetic
Painting
Manjunath
Mob: 98450
46602
A D Tel:
Fax: 080-2235
5999
E-mail:
4
M/s. ARJUN SAHANI (Non – Reg), # 2, 19th Main ‘B’ Street,
Chick Bazaar Road Cross,
Shivaji Nagar,
Bangalore - 560051.
Polishing
and Painting
works
Arjun sa-
hani
Mob: 93412
42856
A F Tel:
Fax:
E-mail:
5
MR.MOHAMMAD SHA-HID,
APR Labour Shed, E-96,
Behind Mekka Masid Road,
Mangammanapalya,
Bangalore-560068.
Polishing
and Painting
works
Moham-
mod Sha-
hid
Mob: 98860
81443 A F
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 54
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DE-TAILS
TYPE OF CONTROL
EXTENT OF CON-
TROL
1
M/s. DAN CONSTRUC-TIONS PRIVATE LIMITED, Engineers, Builders & Promo-
ters, IC – 48, 40 Feet Cross
Road, H.A.L. III rd Stage, Ban-
galore – 560075.
Civil
Works
James
Daniel
(MD)
Mob:
A F
Tel: 25281408,
25284437
Fax: 080 -
25284029
E-mail:
2
M/s. MFAR CONSTRUC-TION LIMITED, # 8, AVS Compound,
80 feet Road,
Koramangala, 4th Block,
Bangalore – 560034.
Civil
Works
B.K.Dhar
(CEO)
Mob:
A F
Tel: 51102170
Fax:
E-mail:
dhar@mfarconst
ructions.com
3
M/s. C & D BUILDERS AND DEVELOPERS, # 594, 1st floor, 16th Cross,
35th Main,
6th Phase, J.P.Nagar, Bangalore
– 560078.
Civil
Works
V.Vijayar
aghavan
Mob:
A D
Tel: 265509195,
26344854
Fax:
E-mail:
l.net.in
4
M/s. BELLAD KISHOO CONSTRUCTION COMPANY # 402, IV, Ground Floor, Ranka
Park, Lalbagh Road, Bangalore
– 560043.
Civil
Works
Kishoo
Uttappa
Mob:
C F
Tel: 22106386
/87
Fax:
E-mail:
info@bkccindia.
com
5
M/s. SILVEN ENGINEERS (P) LTD, # 428/C/17, Ground Floor, Mo-
han Mansion, 35th Cross, 16th
Main, Jayanagar 4th Block,
Bangalore - 560041.
Civil
Works
Kadam /
Madhu-
sudhan
Rao
Mob:
9448087335 A F
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 55
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DETAILS TYPE OF
CON-TROL
EXTENT OF
CON-TROL
1
M/s. CHERYTECH (IN-DIA) PVT LTD., Manjunatha Nilayam,
# 30, Intermediate Ring
Road, Koramangala,
Bangalore - 560003.
Firefighting
Works
V.T Ajit Ku-
mar
Mob:
A F
Tel: 25703775
Fax: 25704716
E-mail:
2
M/s. MASTER FIRE ENGINEERS, 1st Floor, 2 shrikanth
Layout, Crescent Road,
Bangalore n- 560001.
Firefighting
Works
Anand.S.
Choudri
Mob: 9342226736
C D Tel:
Fax:
E-mail:
3
M/s. BLAZE, # 435, 14 - B Cross,
Pai Layout,
Benganahalli,
Bangalore - 560016.
Firefighting
Works
Praveen Ku-
mar.k
Mob: 9845497474
C F
Tel: 080-57686605
Fax: 080-57686605
E-mail:
4
M/s. SOLAS FIRE SAFETY EQUIPMENT (P) LTD., # 6, Sri Ranga Nilaya,
3rd Cross,
Nehru Nagar,
Bangalore - 560020.
Firefighting
Works Shenoy
Mob:
A F
Tel:
Fax:
E-mail:
Fax:
E-mail:
m
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 56
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DETAILS TYPE OF CON-TROL
EXTENT OF CON-CON-TROL
1
M/s. R.R SANITATIONS, # 50, Sheshadri Road,
5th Cross, Marappa Garden,
Benson Town,
Bangalore - 560046.
Plumbing
Works T Ramesh
Mob: 98451 14955
A D Tel:
Fax:
E-mail:
2
M/s. SOUTHERN SANI-TATION, # 477, 12th Cross,
wilson Garden,
Bangalore- 560027.
Plumbing
Works Rajaram
Mob: 9243403406
A F Tel:
Fax:
E-mail:
3
M/s. AURA ENGINEER-ING & CONTRACTORS, # 549, Anugraha, 2nd 'B'
Main, 2nd Stage,
11th Block, Nagabhavi, Ban-
galore - 560072.
Plumbing
Works Suresh
Mob: 94480 80193
A D
Tel:
Fax:
E-mail:
4
M/s. HINDUSTAN ENGI-NEERS, No. 120, 1st Floor 1st Phase,
J.P Nagar,
9th Cross, 80 Feet Road,
Bangalore – 560043.
Plumbing
Works Satish
Mob:
C D
Tel: 26635458
Fax:
E-mail:
5
M/s. RADHAKRISHNA NAIR & CO, Binu Nivas, Apsa Hostel Ro-
ad, Annasandra Palaya,
HAL, Bangalore – 560037.
Plumbing
Works
Radha
krishna
Nair
Mob: 9243029957
A D
Tel:
Fax:
E-mail:
Tel:
Fax:
E-mail:
E-mail:
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 57
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
APPROVED CONTRACTORS / CONSULTANTS LIST
SL.NO
NAME OF THE AGEN-CY/CONTRACTOR
NATURE OF WORK
CONTACT PERSON
CONTACT DETAILS TYPE OF
CON-TROL
EXTENT OF CON-
CON-TROL
1
M/s. SRI RAMPRAKASH ELECTRICALS, 39/7, Remco Layout, Opp
BTS, Garage,Vijayanagar,
Bangalore – 560040.
Electrical
Works Prakash .R
Mob: A D
Tel: 080 - 23302552
Fax: 080 - 23202986
E-mail:
2
M/s. SRI RANGANATHA ELECTRICALS, # 41, 1st Main Road, Kalap-
pa, Block, Ramachandrapu-
ram, Bangalore – 560021.
Electrical
Works Rangappa
Mob: 9845896950
A F
Tel: 080
23133267,28376107
Fax:
E-mail:
sr_electricals2@yaho
o.co.in
3
M/s. SRI LAKSHMI ELECTRICALS, # 165, 5th Main Road, CHBS
Layout, Vijayanagar,
Bangalore – 560040.
Electrical
Works
B.S.Nagara
ju
Mob: 9845025631
C D Tel:
Fax:
E-mail:
4
M/s. S.R.S ELECTRICALS & ENGINEERS, # 806/1, 2nd Floor, Rajesh-
wari Business Chambers,
HAL III Stage, New Thippa-
sandra Main Road, Indirana-
gar,
Bangalore - 560075.
Electrical
Works Siddappa
Mob: 9342535887
A D
Tel: 25284454 /
25285424
Fax:
E-mail:
5
M/s. LAKSHAYAA ELECTRICALS, # 10/1 “SWARNA” 3rd
Main, Hoyasala Nagar,
Bangalore – 560016.
Electrical
Works
C.S.Kumar
esan
Mob: 9980274166
A F
Tel:
Fax:
E-mail:
ikselectricals@yahoo.
co.in
Type of control : A - Selection through profile, B - Selection through Tender, C - Existing suppliers.
Extent of control : D - Evaluation of performance, E - Audit suppliers place, F - Monitoring of works.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 58
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 59
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
5.5.1 AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY 1. CHAIRMAN & MANAGING DIRECTOR 1.1 CMD is the head of the company, who directs and controls all activities of the
company. He takes policy decisions and directs all activities of the company
through Senior Management Personnel directly reporting him to meet mission,
goals, company's Quality Policy and Quality Objectives and EHS policy, Ob-
jectives, Targets and Programs.
He is also in-charge of finance and interacts with external consultants when and
if necessary. He is authorized to take policy decisions and also authorized to
take disposal action of non-conforming products and services with respect to
QMS and EHS requirements.
Accountable for providing necessary resources ,meets and excel legal and other
requirements for quality and EHS requirements.
1.2 DIRECTOR - PROJECTS 1.2.1
Director - Projects is in-charge of execution of all the projects and he is respon-
sible for planning, documentation and final inspection and release. He is sup-
ported by DGM’s / AGM’s / respective Project-in-charge at each project site
and Senior Manager is in-charge of maintenance at project site. The purchase
functions are looked after by a Purchase Manager reporting to Director -
Projects. The Wood Works in-charge also reports to the Director – Projects.
Director - Projects is authorised to release the final building for clearance, sign
purchase orders, plan and schedule projects, interact with architects / consul-
tants, hold meetings with customers as and when necessary to resolve pending
issues and release drawings to the projects for execution and Guide and Moni-
tor IMS Implementation.
Accountable for monitoring EHS implementation and continual improvements,
organize necessary resources and review legal and other requirements and up-
dates as necessary.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 60
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
1.2.2 FUNCTION Responsibility & Accountability A Planning To prepare Project schedules for different projects. To ensure
and co-ordinate planning of materials required for execution of
the projects taking into considering of EHS requirements.
B Documentation To receive, store, multiply, distribute and maintain all docu-
ments related to the concerned project and ensure that the docu-
ments are of current revision and status.
C Final inspection To monitor the project execution at various stages, identifying
Non-conformities and control them and ensure that the final
building meets the customer’s requirements.
D Design Control To discuss with CMD understand the customer’s requirements,
co-ordinate with Marketing Department, provide conceptual
drawing for approval and working drawings for Execution.
Maintain documentation of the drawings and carry out the
changes where ever necessary.
E
Management
Representative/
Management
Appointee
To co-ordinate with functional Heads and prepare IMS docu-
ments in accordance with ISO 9001:2008, ISO 14001:2004 and
OHSAS 18001:2007 Standards. Train Personnel for IMS aware-
ness. Plan Schedules and organize Internal Audit, Compile and
Present Reports in Management Review Meeting for IMS. He is
authorized to organize Internal audit and ensure that the IMS is
established, implemented, practiced and maintained. He is also
authorized to co-ordinate with certification agency. Accountable
for organizing internal audit and MRM as per defined frequency
and maintain records.
F
Management
Review
Management Review Committee consists of CMD, Director –
Projects (MR/MA) and all Projects Heads and HODs at corpo-
rate office as listed and informed through notice (Formation of
Management Review Committee).
Representative committee members would nominate their depu-
ty or any senior member for representation whenever required.
MR/MA may invite specialists or any HOD for the meeting as
an invitee. Usually a minimum quorum of 60% is ensured during
review meetings and ensuring MR/MA and chairman are
present. Also Management Review meetings and agenda are dis-
cussed as given in the procedure AD/DP/MR/01.
M/s.Adarsh Developers Management has nominated MR/MA
viz., Mr.B.V Ravi Kumar (Director-Projects), who is responsible
and authorized for the following functions.
Co-ordinate with Departmental Heads to establish Departmental
Procedures, work instructions, implementation, review and
maintain and update the IMS and ensure that the Quality and
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EHS Policy is understood by every one in the company.
Prepare IMS plan and issue the same. Maintain a Distribution
list, conduct the Internal audit, and present the report in Man-
agement Review.
Co-ordinate with Certification Body.
G Resources The Management shall provide adequate resouces including
qualified personnel, based on the proposals given by Departmen-
tal Heads.
Management Representative ensures that resources required are
identified by Heads of all the Departments and they are dis-
cussed in the Management Review Meeting for approval by
CMD.
H
Customer feed
back
To collect and analyze customer feed back reports from Market-
ing, take corrective action in co-ordination with other Depart-
ment Heads.
1.3 GM/DGM/AGM/(PROJECTS)/PROJECT HEADS 1.3.1 The GM/DGM/AGM/Project Head as assigned depending upon
the project size is over all in-charge of Projects assigned to him
and is supported by the team of project Managers, Deputy Project
Managers, Senior Project Engineers, Deputy Project Engineers,
Project Engineers, Senior Site Engineers, Site Engineers and
Quality control Engineers accordingly. The above mentioned in-
charges will be adhering to the schedules during execution and are
responsible for the projects being implemented as per detailed
working drawings. They will ensure co-ordination with the archi-
tects and consultants. Project Engineers and Site Engineers will
carry out the work as per instructions given by the Project Heads.
Supervisors are to assist the Project Engineers and Site Engineers
in carrying out day to day activities. Store is controlled by Stores
incharge and Stores assistants. The Projects are also executed by
awarding the work to piece-rate contractors. Respective Project
head authorized to review and release product for next stage. He is
authorized to draw Materials from Stores, to interact with External
Consultants at site and to implement IMS requirements in the area
of their concern.
Accountable for monitoring, complaints and provide necessary
resources for EHS requirements.
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Date: 24 - Nov - 2010
AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
1.3.2 Function Responsibility & Accountability
A
Stores To store all raw materials and issue them after receipt of the ma-
terial request slip, maintain list of items with limited shelf life,
review the same and prepare reports, issue of items on first come
first serve basis and maintain records of the issue.
B Transport To maintain the fleet of transport and machineries, such as tippers,
tractors, excavators, hoists and construction equipments and make
them available as and when needed to ensure the work at the site
goes un-interrupted and maintain the records of the same.
C Calibration To plan, procure and control calibration and monitoring measur-
ing devices, co-ordinate with external calibrating agencies and
withdraw measuring devices which require calibration.
D Sub-
Contracting
Maintain list of Approved sub-contractors, evaluate the perfor-
mance, provide feedback for improvement and establish records
for payment.
E
Woodworks Wood works is headed by a Production Manager, who maintains
and operates the workshop, equipped with wood fabricating ma-
chinaries. His responsibility is to procure wood and fabricate and
supply to meet the deadlines given by the Respective Project
Head.
F Safety De-
partment
Safety department is headed by QA/QC HOD. He is responsible
for maintaining safe work in the entire work site. Safety officers
regularly conduct the Safety awareness and Training programme
to all the employees including Contractors.
1.4 AGM – WORKS 1.4.1 The AGM WORKS, is responsible for day to day maintenance and prepare sche-
dule of preventive maintenance and also carry out break down maintenance with
the help of in-house and external agencies, if required.
He is authorized to draw materials from stores to carry out day to day maintenance
activities. He is authorized to interact with customers and address complaint if any.
Responsible for implementation & maintenance of IMS. Accountable for safety of
the work area and ensure adherence to the use of PPE’s and provide necessary re-
sources for procurement of PPE’s.
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Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
1.4.2 Function Responsibility & Accountability
A Security To ensure the safety of inmates/occupants, security services are
also provided by Adarsh Developers and involve deployment of
security personnel round the clock in various shifts for optimum
security services.
B Maintenance To provide preventive maintenance services to machinaries and
attend breakdown maintenance using in house or out side help.
C Service Interact with service agencies and provide necessary help as per
contract to building occupiers, monitor performance of the service
providers and ensure continuous service to the occupants. Also he
is presently assigned responsibility for project execution works at
Palm Meadows, in addition to the maintenance activities at all
other projects.
1.5 GM - FINANCE
1.5.1 GM – Finance is in-charge of finance and accounts of the company and reports to
CMD. He is responsible for maintaining the accounts on project basis. Details of
cash flow are discussed on a regular basis, with CMD and maintain the records of
the receipts and payments. Co-ordinate with Marketing department for collecting
the receivables. He is supported by Accounts Manager, Accountants & Accounts
Assistant for maintaining the books of accounts. Accountable for Providing finan-
cial support for implementation & maintenance of EHS in various Dept/Sites. 1.6 GM – MARKETING – RESIDENTIAL / COMMERCIAL 1.6.1 GM – Marketing Residential / DGM – Marketing Commercial are both in-charge of
Marketing responsibilities accordingly for residential developments and commer-
cial / office complex developments.
They are well assisted by AGM – Marketing, Sr. Marketing Executives and other
supporting staff. They are also responsible for customer support. They are autho-
rized to interact with customers and prepare contract documents, monitor, and re-
view and deliver the product. Both of them together and individually are authorized
to amend the contract documents and are also authorized to issue possession certifi-
cates. Accountable for effective External Communication Concerning EHS re-
quirements with clients. 1.6.2 Functions Responsibility & Accountability
A Marketing To identify business opportunities and generate business. To ac-
cept contracts and monitor diversities of the customers. Collect
payment from the customer, co-ordinate in procurement of loans.
Issue Possession certificate.
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AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
1.7 GM – HUMAN RESOURCES DEVELOPMEMT & ADMINISTRATION
1.7.1
GM – HRD & Administration is in-charge of day to day administration of the com-
pany, in co-ordination with Director Projects and in co-ordination with respective
HOD’s and projects heads. He is also incharge of training and responsible for im-
plementation of IMS at HO.
Accountable for competence receiver, training for EHS requirements an policy re-
quirements for visitors
1.7.2 Function Responsibility & Accountability
A Administration Maintain all service records, attendance, leave records, welfare
benefits of staff etc
B Competence &
Training
To organize training of all personnel in the company and maintain
training records, prepare and maintain competence chart
1.8 VICE PRESIDENT – BUISNESS DEVELOPMENTS 1.8.1 VP – Business Development is over all incharge of Marketing residential and Mar-
keting commercial, maintenance of all projects and also controls the basic commu-
nications and LAN administration and connectivity to all projects and Head Office.
He is well assisted by DGM’s & AGM’s marketing, AGM - WORKS & LAN Ad-
ministrators.
He is authorized for convening meetings with clients after approval from CMD for
necessary addressal of complaints and feedbacks received from the customers.
Accountable for implementation, maintenance of EHS requirements and also for
effective External Communication Concerning EHS requirements with clients.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
Elements of ISO
14001:2004/OHSAS 18001:2007
Authority, responsibility & accountability Responsible Person
4.1 General requirements 1. Scope and sites CMD, Director (Pro-
jects) & MR/MA.
4.2 EHS Policy 1.Develop & Approval of EHS Policy CMD, Director (Pro-
jects), HOD’s
4.3 Planning 1. To establish, implement and to
maintain EHS policy.
MR/MA, HOD’s &
Quality System Man-
ager
4.3.1 Environmental
Aspects/HIRA
1. Identification of Environmental As-
pects & Occupational Hazard &
evaluation of associated impacts &
risks.
MR/MA, HOD’s &
Quality System Man-
ager.
2. Identification of significant aspects.
unacceptable risks.
HODs & Quality
System Manager.
4.3.2 Legal & other
requirement
1.Identify and access legal and other
requirement.
HR Heads, Site
Heads, HODs & En-
vironmental Engi-
neer.
2. Compliance with legal requirement. HR Head & Site
Heads.
4.3.3 Objectives,
targets &
programmes
1. Identification of objectives. HODs.
2. Setting up of targets. HOD’s & Quality
System Manager and
staffs.
3. Approval of objectives. MR/MA & HODs.
1. Preparation of EHS programs. HODs and staffs.
2. Approval of EHS programs. MR/MA & HODs.
3. Providing of necessary personnel, ma-
terial and financial resources necessary
for implementation of EHS programs.
MR/MA & HODs.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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Page No: 66
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Date: 24 - Nov - 2010
AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
Elements of ISO 14001:2004/OHSAS
18001:2007 Authority, responsibility & accountability Responsible person
4.3.3 Objectives,
targets &
programmes
4. Identification of measurable EHS
performance indicators.
HODs, Quality Sys-
tem Manager &
staffs.
5. Review of EHS management
programme.
MR/MA & HODs.
4.4 – Implementation & operation
4.4.1 Resources, roles,
responsibility and author-
ity
1. Appointment of Management
representative. CMD
2. Providing resources essential to the
implementation and control of EHS.
CMD & Director
(Projects).
3. Defining the responsibilities of
relevant personnel for effective
implementation of EHS.
CMD, Director (Pro-
jects), MR/MA and
HODs.
4.4.2 Competence Train-
ing and Awareness
1. Identify Training Needs HOD
2. Develop training plan to address
defined needs.
HR Head & Quality
System Manager.
3. Verification of conformance of
training programme to regulatory or
organizational requirements.
HR Head & Quality
System Manager.
4. Training of target employee groups. HR
5. Documentation of training received. HR
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
Elements of ISO
14001:2004/OHSAS 18001:2007
Accountability, responsibility & ac-countability
Responsible per-son
4.4.3 Communication,
participation & consulta-
tion
1. Receiving the concerns of employees. HR
2. Follow up and reply to the employee. HR
3. Proactive communication. MR/MA & HODs.
4.Communications with external
interested parties.
MR/MA, Marketing
HOD, HR, Purchase
HODs & Site In-
charge.
5. Reply to enquiries from customers Director (Projects) &
Marketing HOD.
6. Involve workers in EHS activities as
a Representative.
HODs & MR/MA.
4.4.4 documentation 1. Documentation & describing the
elements of the organization’s
Management system.
MR/MA, HODs &
Quality System Man-
ager.
2. Compiling and amendment to EHS
policy.
MR/MA & Quality
System Manager
3. Documentation of Departmental
Instructions.
MR/MA & HODs.
4. Compiling objectives & targets. MR/MA, HODs &
Quality System Man-
ager.
5. Documenting responsibility for EHS. Director (Projects),
MR & HODs.
6. Demonstrating that the EHS
appropriate to the organization are
Implemented.
HODs, Quality Sys-
tem Manager &
staffs.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
Elements of ISO
14001:2004/OHSAS 18001:2007
Authority, responsibility & accountability Responsible person
4.4.5 Control of Docu-
ments
1. Documentation should be organized
for easy identification, with date of
revision & retained for specific
period.
MR/MA & HODs.
2. Periodically review, revision as
necessary and approved by authorized
persons.
MR/MA & HODs.
3. Current version of relevant
are available at all locations
documents.
MR/MA & HODs.
4.Obsolete documents are removed from
all points of issue and use.
Core team &
MR/MA.
4.4.6 Operational
Control
1.Establish and maintenance of operational
procedures and controls to ensure that the
organization’s EHS Policy, objectives and
targets can be met.
MR/MA, HODs &
HR.
4.4.7 Emergency Prepar-
edness and response
1. Preparation of Emergency
preparedness plan.
HR, Quality System
Manager, Environ-
mental Engineer &
Site In-charge.
2. Testing the emergency preparedness
(Mock drills).
HR, Quality System
Manager & Site In-
charge.
3. Corrective and preventive action plan
for the observations made during the
mockdrill.
HR, Quality System
Manager & Site In-
charge.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
Elements of ISO 14001:2004/OHSAS
18001:2007
Responsibility & Accountability Person
4.4.7 Emergency Prepared-
ness and response
4.Corrective and preventive action plan af-
ter the occurrence of any emergency situa-
tions.
HR, Quality System
Manager & Site In-
charge.
4.5 Checking
1. Monitoring the EHS performance. MR/MA & HODs.
4.5.1 Monitoring and
Measurement
1. Evaluation of compliance with relevant
environmental legislations.
MR/MA, HODs &
Environmental Engi-
neer.
4.5.2 Evaluation of Compli-
ance
1. Analysis of effluents, air emissions, haz-
ardous waste etc.,
HODs and staffs.
2. Calibration of monitoring instruments. HODs and staffs.
3. Identifying appropriate EHS indicators. MR/MA, HODs &
Quality System Man-
ager.
4. Evaluation of performance of significant
aspects by reviewing the performance indi-
cators and EHS.
MR/MA, HODs &
Quality System Man-
ager.
4.5.3 Nonconformance,
Corrective & Preventive
action
1. Identifying the non conformance during
monitoring, audits and other reviews.
MR/MA, HODs &
Quality System Man-
ager.
2. Planning corrective action plan MR/MA, HODs &
Quality System Man-
ager.
3. Follow up of NCR. MR/MA.
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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AUTHORITY, RESPONSIBILITY & ACCOUNTABILITY
Elements of ISO 14001:2004/OHSAS
18001:2007
Authority, responsibility & accountability
Responsible person
4.5.3 Nonconformance,
Corrective & Preventive
action
4. Preventive action plan. MR/MA, HODs &
staffs.
5. Closing of NCR. MR/MA, HODs &
staffs.
4.5.4 Control of Re-
cords
1. Identification, collection, indexing,
filing, storage, maintenance, retrieval,
retention and disposal of pertinent EHS
records.
MR/MA, HODs &
staffs.
4.5.5 Internal Audit 1. Release of internal audit plan. MR/MA & Quality
System Manager.
2. Scheduling of audit. MR/MA & Quality
System Manager.
3. Conducting internal audit. MR/MA & Quality
System Manager.
4. Department wise report preparation. MR/MA, Internal
auditors & Quality
System Manager.
5. Consolidation of audit report &
communication to management.
MR/MA & Quality
System Manager
4.6 Management
Review
1. Review of EHS to ensure its
continuing suitability and
effectiveness.
CMD, MR/MA,
Director (Projects),
HODs & Quality
System Manager.
2. Organizing Management Review. MR/MA & Quality
System Manager.
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LIST OF EQUIPMENT & MACHINARY
1 EQUIPMENTS: a) Theodolite
b) Dumpy level
c) Spring balance
d) Laboratory Equipment (at block yard)
2
MACHINERY:
Particulars
a) Mixer machines.
b) Vibrators.
c) Earth Rammers.
d) Generators.
e) Hoist Machines.
f) Polishing Machines.
g) Curing Pumps.
h) Dewatering Pumps.
i) Block making machines.
j) Batching Plant.
k) Drilling machine.
l) Air compressor.
m) Draft pump.
n) Welding Generator.
o) Concrete Pump.
p) Mobile Power Tower.
q) Vacuum cleaner.
r) Concrete weigh batch.
s) Chain saw portable.
t) Weigh bridge.
No. of Machines
16
34
07
07
04
15
02
10 1(idle)
03
01
05
01
10
04
01
01
01
02
01
01 (40 tonne)
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LIST OF EQUIPMENT & MACHINARY
3 TRANSPORT / GOODS VEHICLES
Particulars
a) Light Motor Vehicles.
b) Medium Goods Vehicles
(including Excavator).
c) Heavy Goods Vehicles.
d) Light Goods Vehicles.
e) Medium Transport Vehicles.
f) Two wheelers.
g) Earth Moving Equipments.
Quantity
14
03
26
07
07
08
07
TRANSPORT /
GOODS VEHICLES
Particulars
h) Light Motor Vehicles.
i) Medium Goods Vehicles
(including Excavator).
j) Heavy Goods Vehicles.
k) Tractor & Trailers.
No. of Vehicles
06
07
15
06
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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List of Software’s
Sl. no Software Description No of License
available
1 Windows 2003 Server (Standard Edition)
(15 +10) = 25
CALS
2 Adobe Acrobat Professional 7.0 Single user 2
3 Escan Antivirus Profesional Edition 50 user 50
4 Auto Cad 2008 with Revit 9.0 20 CALS 20
5 E Time Track (Attendance Software) 1
6 Stadd Pro and Stadd Foundation (Bentley Systems Pvt Ltd) 1
7 Solus Software (Access Control) 1
8 M-Daemon Mail Server 9.5 (500 user) 500
9 Security Plus Antivirus for Mdaemon 500
10 Citrix Server 4.0 20
11 2003 Terminal Client 20 CALS
12 Call Billing Software 1
13 Voice mail Software 1
14 3D Max 6 User 2
15 Microsoft Windows XP Pro
(25 + 10) = 35
CALS
16 Microsoft Office 2003 Pro 10
17 Microsoft Office 2003 Standard 10
18 Delphi Software 1
19 VSM Software 1
20 Tally. ERP 9.0 Multi
21 Akruthi Software 1
22 Ibuild ERP Software ( Under implementation) Multi
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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LIST OF SUPPORTING SERVICES – SL.NO 1 to 20
Sl. No
COMPANY ADDRESS CONTACT PERSON
CONTACT NO/MAIL ID
1
Computer services RICOH India pvt Ltd,
G-5A,7A-9A,CEARS Plaza, Re-
sidency Road,
Bangalore - 560025.
Gravity India technologies Ltd,
Gravity House, # 7/2,
Pipe line west,
3rd
main road, 3rd
cross, Kasturba
nagar,
Bangalore - 560026.
Mr. Venkatesh
Mr. Girish
080-41477601
080-26743313/14
2
Travel booking Excelsior Travels private Ltd,
# 23/2, Hare Krishna road, Ban-
galore – 560001.
Mr. Venkat
080-22263617/81817
3
Software provider HCL Infosystem limited,
128/1, 3rd
& 4th
floor, Vidya-
deep, Ulsoor road,
Bangalore – 560026.
Mr. Babu
080-25586131
4
ERP service Data Grid Technologies,
#2336, 1st floor, K.R road,
Banasankari 2nd
stage,
Bangalore – 560070.
Miss. Usha
Mr. Yatish
080-65904572
om
5 E-waste disposal Ash Recyclers, # 94, Thimmaiah
road,
Bangalore – 560051.
Mr. .Kumar
080-25548037
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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SL. NO
COMPANY ADDRESS CONTACT PERSON
CONTACT NO/MAIL ID
6
Air Conditioning DAIKIN ARMREACHE,
# 459, 1st Block, 3
rd stage
Basavanagudi,
Bangalore - 560079.
KND Associate Pvt Ltd,
# 153-166/1,
East End main road,
JP nagar, Bangalore - 560078.
Mr. Srikanth
Mr. Harish
9845684588
9845595127
7
House Keeping Carewel Facilities India pvt
Ltd,
#21, 6th
cross, Muniswarappa
layout, Old Air port road,
Bangalore - 560017.
Miss. Bharathi
080-25262132
8
DG Maintenance Supreme diesel service,
# 35, 1st Floor, 2
nd cross, Jour-
nalist colony,
Bangalore - 560002.
Vertical blinds,
Growrich, # 39,
1st cross, Lalbag road,
Bangalore – 560037.
Mr. Akash
Mr. Sudhakar
9448289870
9845214738
9
Fire Extinguishers Karnataka Fire protection,
# 299, K.Kamaraj road,
Bangalore - 560042.
Mr. Venkatesh
9448070339
10 Pest Control Standard Pest control,
# 4, 1st floor,
Palace Guttahalli,
Bangalore - 560003.
Mr.Ramesh
9886497592
standardpestcon-
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
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SL. NO
COMPANY ADDRESS
CONTACT PERSON
Contact No / Mail ID
11
Air Quality Monitoring Vishwas Environmental Lab,
# 3686, 13 D main,
9th
cross, HAL 2nd
stage,
Indira Nagar,
Bangalore - 560008.
Mr. Vasudev
9243108986
vasu-
12
HVAC Consultants ARCO,
# 350/1, Chandrama,
2nd
cross,1st block,
Jayanagar,
Bangalore – 560011.
Mr..Kavy Oradeep
9845029090
13
Swimming Pool Consultants Astral India Pvt Ltd,
Edans, # 20/1, Flat no. 02,
6th
cross,
Anjaneya Temple street, Austin
town,
Bangalore - 560047.
Mr. Mathew Jacob
9980913558
14
Electrical Consultants Procon Engineers,
# 3306, 8th
cross,
12th
‘A’ main, HAL 2nd
stage,
Indiranagar,
Bangalore - 560008.
Mr. Mani samuel
9448119634
m
15
Façade Engineering ARUP,
10 Hole chaing road,
# 26-01, Keeppel Owners,
Singapore - 089315.
Mr.Rajan Govind
+6590224115
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 81
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
SL. NO
COMPANY ADDRESS CONTACT PERSON
CONTACT NO/MAIL ID
16
Acoustics, Audio & Visual Consultants Campbell Shillinglaw Lau ltd,
Flat-A,15/F, Valiant Commer-
cial building,
22-24 Prat Avenue,
Tsim sha Tsui,
Hong Kong.
Mr.Micky poon
+85260931163
17
Graphics & Signage Consul-tants Corlette Design,
# 8, Short Street Surry Hills,
NSW, Australia - 2010.
Mrs.Erin corlette
+61408944340
18
Plumbing & Fire Fighting Spectral Services consultants,
The presidency 18/1,
1st floor, St.Marks Road,
Bangalore - 560001.
Mr. Nair. C.S
9900595179
19
Civil Contractor B.L Kasyap & Sons,
F-002, Eden Hall,
245, Defence colony,
80 feet Road,
Indiranagar,
Bangalore - 560038.
Mr. Naveel Singla
9341487004
20
Water proofing Industrial Plants and Waste
Treatment Corporation,
# 72, Shalimar Apartment,
3D’souza Road,
Behind Devata plaza,
Bangalore - 560025.
Mr. Tarun khatwani
9821036220
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 82
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
MASTER LIST OF QEHS COMMON PROCEDURES &
QMS - DEPARTMENTAL PROCEDURES
SL. NO DOCUMENT NO NAME OF THE PROCEDURE
Common Procedures - QMS & EMS & OHSAS 01 AD/IMS/COD/01 Control of Documents
02 AD/IMS/COR/01 Control of Records
03 AD/IMS/NCP/01 Control of Non Conforming Product
04 AD/IMS/CA/01 Corrective Action
05 AD/IMS/PA/01 Preventive Action
06 AD/IMS/IA/01 Internal Audit
07 AD/IMS/MR/01 Management Review
Departmental Procedures - QMS 01 AD/DP/P&ADM/01 Personnel and Administration
02 AD/DP/TNG/01 Competence, Awareness and Training
03 AD/DP/DSN/01 Building Design
04 AD/DP/PRE/01 Project Execution
05 AD/DP/QC/01 Quality Control
06 AD/DP/MKT/01 Marketing
07 AD/DP/PUR/01 Purchase
08 AD/DP/STO/01 Stores
09 AD/DP/TRA/01 Transport
10 AD/DP/P&M/01 Plant and Machinery
11 AD/DP/BY/01 Block Making
12 AD/DP/WW/01 Wood Works
13 AD/DP/MAI/01 Maintenance
14 AD/DP/CAL/01 Calibration of Instruments
15 AD/DP/IGI/01 Inward Goods Inspection
16 AD/DP/FI/01 Final Inspection
17 AD/DP/PI&T/01 Product Identification and Traceability
18 AD/DP/CSP/01 Customer Supplied Products
19 AD/DP/MR/01 Management Representative
ADARSH INTEGRATED MANAGEMENT SYSTEM MANUAL DEVELOPERS
Approved by B.M Jayeshankar Doc No: AD/IMSM/01
Issued by B.V Ravikumar Rev No: 01
Page No: 83
Prepared by M.Boopathi Gupta
Date: 24 - Nov - 2010
MASTER LIST OF QMS PROCESS FLOW MODULES
& EHS - DEPARTMENTAL PROCEDURES
SL. NO
DOCUMENT NO NAME OF THE PROCEDURE
Process Flow Modules - QMS 01 AD/PFM/ADM/02 HR & Admn.1 - Recruitment
02 AD/PFM/TNG/01 HR & Admn.2 - Training
03 AD/PFM/DSN/01 Design Control
04 AD/PFM/DSN/STR/01 Structural Design
05 AD/PFM/PRE/A-01 Project Execution[Appts]
06 AD/PFM/PRE/V-01 Project Execution[Villas]
07 AD/PFM/QC/01 Quality Control
08 AD/PFM/ MKT/01-A Marketing [ Residential ]
09 AD/PFM/PUR/01 Purchase
10 AD/PFM /T & C / 01 Tendering & Contract
11 AD/ PFM / STO / 01 Stores
12 AD/PFM /TRA/P&M / 01 Transport-Plant-Machinery
13 AD / PFM / RMC / 01 RMC Plant
14 AD/PFM/BY/01 Block Making
15 AD/PFM/WW/01 Wood Works
16 AD/PFM / MAI/01 Maintenance
17 AD/PFM /LAN /01 LAN & Networking
18 AD/PFM/MR/01 Management Responsibility
Departmental Procedures – EMS & OHSAS 01 AD/EHS/4.3.1/1 Procedure For Aspect-Impact Identification & HIRA-Controls
02 AD/EHS/4.3.2/1 Procedure For Legal & Other Requirements
03 AD/EHS/4.3.3/1 Procedure For Objectives , Target & Programs
04 AD/EHS/4.4.1/1 Procedure For Resource,Roles,Responsibilities & Accountabilities
05 AD/EHS/4.4.2/1 Procedure For Competence , Training & Awareness
06 AD/EHS/4.4.3/1 Procedure For Communication
07 AD/EHS/4.4.3.2/1 Procedure For Participation & Consultation
08 AD/EHS/4.4.6/1 Procedure For Operational Control
09 AD/EHS/4.4.7/1 Procedure For Emergency Preparedness & Response
10 AD/EHS/4.5.1/1 Procedure For Monitoring & Measurements
11 AD/EHS/4.5.2/1 Procedure For Evaluation Of Compliance
12 AD/EHS/4.5.3.1/1 Procedure For Incident Investigation