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26-30 SEPTEMBER 2016

MEDIA ECONOMIC & FINANCIAL

LITERACY TRAINING

About FSDZFinancial Sector Deepening Zambia is a national nonprofit organisation providing information, innovation and impact to increase financial inclusion. We seek to expand and deepen the financial market so all Zambians can benefit from financial services. We work with financial service providers, policy makers and civil society to make Zambia’s financial sector more robust, efficient and, above all, inclusive.

The LandscapeThe financial sector in Zambia is faced with a number of constraints. With low population density, 22 people per square kilometer, and high income inequality, with the poorest 20% of the population holding just 3.8% of national income, accessing and supplying financial services in Zambia is challenging. This is compounded by a lack of financial service access points, which are located predominantly along the line of rail from the Copperbelt to Livingstone and major trading routes.

From 2009 to 2015, financial inclusion increased from 37% to 59%. This increase was due to progress made by formal financial service providers and improved uptake of informal services such as Savings Groups and Chilimbas. The expansion of Mobile Network Operators, which are able to reach more rural areas, also helped increase financial inclusion.

FSDZ supports both public and private sector efforts to develop an efficient and vibrant financial sector that offers a wider range of financial services through diverse channels to significantly more households and micro, small and medium enterprises. FSDZ facilitates linkages and coordination among consumers, financial service providers, civil society organizations, government, and other key stakeholders to support the development of a financial market system that works better for poor urban and rural communities.

About ZIPARThe Zambia Institute for Policy Analysis and Research (ZIPAR) is a socio-economic think-tank whose mandate is to conduct research and policy analysis. ZIPAR was established by the Government Republic of Zambia (GRZ) with the support of the African Capacity Building Foundation (ACBF). The Institute supports the Government, the Private Sector, Civil Society and other stakeholders in Zambia on evidence-based policy advice through conducting research and policy analysis. ZIPAR also promotes policy dialogue between Government and a wide range of stakeholders, facilitating an inclusive process in the planning and management of economic affairs. ZIPAR is one of Zambia’s leading economic research institutes and enjoys a strong reputation in the country and beyond as a major player on the policy landscape.ZIPAR pursues three key objectives:• To produce research outputs that are timely and relevant to the economic and social governance of

Zambia• To become an established forum for debate, knowledge sharing, and learning that generates relevant

and influential policy advocacy• To increase and maintain high stakeholder interest in ZIPAR outputsZIPAR’s guiding mission is to

provide credible, practical and evidence-based policy analysis, research and debate that improve public policy.

Our tagline is “Working towards the formulation of sound economic policies“. The vision is to be the premier policy analysis and research think-tank in Zambia.

26-30 SEPTEMBER 2016

MEDIA ECONOMIC & FINANCIAL LITERACY

TRAINING

Table of Contents:

Agenda 1

DAY 1

How Are We Doing? Measuring And Communicating Results 4Impact of economic growth on social sectors 5In-depth and analytical TV interviews on economic and financial issues 6SME Finance - its more than just credit! 7Plenary on SME finance 8In-depth and analytical coverage of economic and financial issues 9Notes and Reflections 10

DAY 2

The Savings Groups Experience (Field Visit) 12Re thinking Rural and Agricultural Finance 13Understanding national budgeting process 14Notes and Reflections 15

DAY 3

Understanding Fiscal Deficits and Implications 18 Understanding social sector spending 19In-depth and analytical radio interviews and economic and financial issues 20Understanding Financial Inclusion 21Digital Financial Services Uncovered 22 Notes and Reflections 24

DAY 4

Helping your audience understand Insurance 26 Understanding Balance of Payments 27Revealing what matters most about Research 28Causes & Consequences of high interest 29Notes and Reflections 30

DAY 5

Organisers 32Notes and Reflections 34Evaluation 37

1

Media Economic & Financial Literacy Training

FINANCIAL INCLUSION AND ECONOMIC LITERACYProgramme at a glance

Day 1 - Monday, 26th September 2016TIME TOPIC FACILITATOR

08:30 – 10:00 Welcome and Official Opening Remarks

Remarks by Betty Wilkinson - Chief Executive Officer, FSD Zambia

Pamela Nakamba - Executive Director, ZIPAR

Speech by Guest of Honor Hon. Felix Mutati -Minister of Finance

10:00 – 10:20 COFFEE BREAK

10:20 – 11:20 How are we doing? (Measuring and

Communicating Results in Development)

Jasper Hatwiinda

11:20 – 12:20 Impact of economic growth on social sectors

Felix Mwenge

12:20 – 13:00 In-depth and analytical TV interviews on economic and

financial issues

Faith Chitulangoma

13:00 – 14:00 LUNCH BREAK

14:00 – 14:50 SME Finance - its more than just credit!

Susan ChembeJimmy Situmbeko

14:50 – 15:50 Plenary on SME finance PACRA


16:00 – 16:30 In-depth and analytical coverage of economic and

financial issues

James Muyanwa

Day 2 - Tuesday, 27th September 2016TIME TOPIC FACILITATOR

08:30 – 9:00 Introduction to field visit Chipili Mwaba

09:00 – 12:30 The Savings GroupsExperience (Field Visit)

Chipili Mwaba


14:00 – 14:30 Review of site visit Chipili Mwaba

14:30 – 15:20 Re thinking Rural and Agricultural Finance

Joackim Kasonde


15:35– 16:25 Understanding national budgeting process

Shebo Nalishebo

2


Day 3 - Wednesday, 28th September 2016TIME TOPIC FACILITATOR

08:30 – 08:40 Recap of previous day Taylor Yess

08:40 – 09:40 Understanding Fiscal Deficits and Implications

Shebo Nalishebo

09:40 – 10:10 Plenary Session ZIPAR


10:25 – 11:25 Understanding social sector spending

Florence Muleya

11:25 – 12:25 In-depth and analytical radio interviews and

economic and financial issues

Patience Chisanga


13:30– 14:30 Understanding Financial Inclusion

Betty Wilknson

14:30 – 16:00 Digital Financial Services uncovered

Nandini HarihareswaraCharity Luchembe Chikumbi

16:00 – 16:15 Reflection

Day 4 - Thursday, 29th September 2016TIME TOPIC FACILITATOR

8:30 – 8:40 Recap of previous day Participant

08:40 – 9:30 Helping your audience understand Insurance

Christabel Banda

09:30 – 10:15 Plenary Session Insurers Association of Zambia


10:30 - 11:30 Understanding Balance of Payments

Joseph Simumba

11:30 – 12:30 Uncovering the ‘story’ from data/research

Linda Zuze


14:00 - 14:50 Causes and consequences of high interest rates

Caesar Cheelo

14:50 – 15:30 In-depth and analytical writing on financial and

economic issues

TBC


15:45 – 16:15 Group exercises Euphrasia MapulangaTaylor Yess

Nkatya Kabwe

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Day 5 - Friday, 30th September 2016TIME TOPIC FACILITATOR

8:30 – 8:40 Recap of previous day Participant

8:40 – 9:10 Group Mobilisation and Recap

9:10 – 10:40 Group presentations Nkatya KabweEuphrasia Mapulanga


11:00 – 11:30 Reflection, Way forward and Evaluation

Taylor Yess

11:30 – 12:30 Closing Ceremony and Presentation of Certificates

Remarks by Caesar Cheelo - Senior Research Fellow, ZIPAR

Speech by Mr. Godfrey Malama - Permanent Secretary, Ministry

of Information and Broadcasting

12:30 – 13:30 NETWORKING LUNCH

4


OVERVIEW: Former journalist and current FSDZ Measuring & Communicating Results Manager, Jasper Hatwiinda, will share the big picture of development work. Each country and organisation have targets to measure how impactful their programmes are but sometimes they can be difficult to discern. Jasper will dissect the NGO jargon to help you understand the process that projects go through to measure and evaluate their impact. This will help you better assess the programmes working throughout Zambia and make linkages between the goals of the nation and the goals of development organisations.

JASPER HATWIINDA: Monitoring and Results Measurement (MRM) manager, FSDZ

Jasper joined FSDZ in November 2013 as Monitoring and Results Measurement (MRM) manager and is now Head, Measuring and Communicating Results. His role supports MRM and communication strategies to improve and communicate results effectively both internally and to donors and stakeholders.

Jasper previously worked as a monitoring, evaluation and planning specialist at IFAD, supporting the Zambian Ministry of Finance’s Rural Finance Programme.

Jasper holds a degree in Mass Communications from the University of Zambia, a post-graduate qualification in Saving and Credit Cooperative Management, and is currently pursuing a Masters in Monitoring and Evaluation from the Open University of Tanzania.

How Are We Doing? Measuring And Communicating Results

DAY 126 September 2016

Presenter: Jasper Hatwiinda

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Impact of economic growth on social sectors

OVERVIEW: The main objective of this lesson is to provide a simplistic understanding of the impact of economic growth on the social sectors. By the end of the lesson participants should be able to understand the meaning of key terms such as ‘economic growth’ ‘impact’ and ‘social sectors’ and their respective indicators. Participants are also expected to be able to link economic growth to social sectors using real life examples in the Zambian context.

CONTENT: The lesson covers core concepts and relationships between them and is intended to:1. Define the meaning of economic growth2. Discuss the different ways of measuring economic growth and their pros and cons3. Clarify the meaning of ‘impact’ and how it can be measured4. Examine the meaning of social sectors and give practical examples in Zambia5. Examine some of the indicators used to determine progress in the social sectors and

their limitations

FELIX MWENGE: Research Fellow, ZIPAR

Felix Mwenge joined ZIPAR in January 2015 as a Research Fellow in the Human Development unit. He holds a Master’s degree of Public Health in Health Economics from the University of Cape Town and a Bachelor’s degree in Economics from the University of Zambia. He is currently a candidate of the Master of Philosophy (MPhil) in Development Policy and Practice at the University of Cape Town’s Graduate School of Development Policy.

Felix worked with the International Growth Centre as the Zambia Country Economist and the Clinton Health Access

Initiative (CHAI) in Pretoria, South Africa as a Health Economist and Financing Analyst. He brings a wealth of experience in International Development, Poverty and Inequality and


Presenter: Felix Mwenge

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OVERVIEW: A combination of depth and relevance is the balance that journalists in Zambia need to consistently strike. With a small budding economy, business journalists are expected to have understanding on economic and financial issues which enables them to effectively carry in – depth and analytical TV interviews. Most of the economy – moving institutions are foreign owned, therefore their external policies and changes affect the Zambian economy and needs to be reported in context.

FAITH CHITULANGOMA: Creative and Promotions Manager, ZNBC

Mrs. Faith Musonda Chitulangoma born in Lusaka, Zambia is a wife and mother of two. She began her career in media and public speaking 15 years ago on the public service broadcaster, Zambia National Broadcasting Corporation (ZNBC). Faith received special training in Public Speaking and International Protocol from UKs’ Jasper Alliance London, Institute for Learning. Currently she is pursing further Professional training in Communication with the University of South Africa.

Faith began her media career at only 18 years old as a TV Presenter on South Africas’ “TV Africa” Channel. While she was obtaining a National Diploma in Journalism and Public Relations, Faith worked as TV and Radio News Anchor,

News Reporter and Producer in both private and public media. After completing her Diploma, she was attached to Transafrica Radio in Parktown, Johannesburg as News Anchor and Editor. She then left to join SABC, Auckland Park where worked as a Producer and News Anchor for SABC Africa.

In-depth and analytical TV interviews on economic and financial issues


Presenter: Faith Chitulangoma

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OVERVIEW: Small and Medium Enterprises (SMEs) are often plagued by an inability to expand due to lack of capital. Loans tend to be too expensive or difficult to get for SMEs; however, this is not the full story. SMEs are complicated and have complex financial lives which require a variety of quality financial services and financial management tools to be successful. Susan Chembe and Jimmy Situmbeko, FSDZ’s Project Managers on SME, will show that to grow a budding SME, financial service providers (FSPs) need to work with the SME to build a portfolio with the bank that will both improve their business and create a paper trail easing lending in the future.

SUSAN CHEMBE: SME Senior Finance Project Manager, FSDZSusan joined FSDZ as the SME Finance Project Manager in October 2013. Her work entails constantly updating knowledge and understanding of the SME Finance landscape in Zambia and devising strategies to dismantle the constraints that limit SMEs’ access to financial services. FSDZ works closely with financial service providers, industry associations and other stakeholders to build capacity at both institutional and staff levels. By managing and building relationships with industry partners, Susan is instrumental in developing and implementing FSDZ’s strategy in SME Finance.Susan is a graduate in Business Administration from the

University of the West of England with over five years SME banking experience. She also completed her Association of Certified Chartered Accountants (ACCA) exams and is an affiliate member of the association.

JIMMY SITUMBEKO: SME Finance Project Manager, FSDZJimmy joined FSDZ as the SME Finance Project Manager in April 2016. His role entails updating knowledge and understanding of the SME Finance landscape in Zambia and devising strategies to dismantle the constraints that limit SMEs’ access to financial services. FSDZ works closely with financial service providers, industry associations and other stakeholders to build capacity at both institutional and staff levels. By managing and building relationships with industry partners, Jimmy is instrumental in developing and implementing FSDZ’s strategy in SME Finance. His career includes Accountancy, Internal and External Audit, Consultancy and over eight years SME banking experience.

Jimmy is a graduate in Accountancy from the Copperbelt University. He is also a Chartered Accountant and a Fellow of the UK’s Association of Chartered and Certified Accountants (ACCA) and a professional member of the Zambia Institute of Chartered Accountants (ZICA).

Presenters: Susan Chembe and Jimmy Situmbeko

SME Finance - its more than just credit! DAY 1

26 September 2016

8


OVERVIEW: Access to Finance is one of the greatest concern in Zambia, this concern affects small businesses as they try to keep afloat in economics hardships, keep a farmer afloat in a drought or take a small shop to the next level. All business owners require more capital in one way or the other in order to sustain their businesses and this can be one of the most difficult aspects of running them. One of the major challenges to accessing finance in Zambia is the need for fixed assets (such as a home or land) to use as collateral against a loan.

Recently, the Zambian government passed the Movable Property (Security Interest) Act No. 3 of 2016. This Act makes it possible for Zambians all across the country to register movable property such as cars, cows or tractors as collateral to access loans. In order to register collateral, the Patents and Companies Registration Agency (PACRA) has started building an online registry (Collateral Registry) that will help both borrowers and lenders register their moveable assets and feel confident in their loans. PACRA Registrar and CEO, Mr. Anthony Bwembya will facilitate an expert panel including a senior member from Bank of Zambia, National Savings and Credit Bank (NatSave), PACRA and Zambia Chamber of Small and Medium Business Association (ZCSMBA) to discuss the basics of how it will be regulated, how financial service providers will use the registry, the basics on how the registry will work and what moveable collateral will mean for small businesses.

ANTHONY BWEMBYA: Registrar and Chief Executive Officer, PACRA

Mr Bwembya joined the Patents and Companies Registration Agency in 2007 and held the position of Assistant Registrar Commercial unit. He was appointed Registrar and Chief Executive Officer in 2011 and still holds this position.

The mandate of the Agency is to operate a registry for the registration of Companies, Partnerships and Sole Proprietors, Collateral and Intellectual Property Rights.

CHRISTOPHER MAPANI: Assistant Registrar - Commecial Unit, PACRAMr. Christopher Mapani is employed by the Patents and Companies Registration Agency as Assistant Registrar responsible for business registration. He has served in that position since 2011. Over this period, Mr. Mapani has played a leading role in the review of the Companies Act and the enactment of the Movable Property (Security Interest) Act. He holds a Bachelor of Laws Degree (LLB), Bachelor of Science in Production Management Degree, Master of Laws Degree (LLM) and a Master’s Degree in Intellectual Property. He is also licensed to practice law in Zambia.

Plenary on SME finance

Faciliator: Anthony BwembyaCo-Facilitator: Christopher Mapani


9



OVERVIEW: As the fourth estate, mandated to entertain, inform, and educate, the Media has a cardinal role in policy initiating, formulation, implementation and evaluating. Using that simple language which is understood by the majority of the readers/audiences, the media can demystify the policies, which are usually written in highly bureaucratic and legalese or legal jargons. The policy analysis has to, therefore, be well reasoned and packaged to retain the readers/audiences’ interest. Otherwise the journalist may be preaching to him/herself!

JAMES MUYANWA: Journalist, Daily Mail

James is a Journalist with over 18 years of practical print media experience he has interacted with a cross-section of the society including opinion formers and decision makers both in the public and private sector. With his professional journalism experience having largely been at the Times of Zambia, he has ascended through the ranks to his current position of Business Editor, having started as a political reporter.He has, at different times, run three columns with the current one being Policy Analysis while the two previous ones were AGOA Forum and Walvis Bay Corner.

He has covered high-profiled economic events like the World Economic Forum for Africa, Tokyo International Conference on Africa’s Development (TICAD), the African Union Heads of State and Government Summit, the United Nations World Tourism Organisation (UNWTO) General Assembly and several local ones.

He is the immediate past President of the Zambia Union of Journalists (ZUJ) and has been involved in other media groupings, including Press Clubs where he has, at least twice, been president.

A holder of a Diploma in Journalism and Public Relations from Evelyn Hone College in Lusaka, James is currently pursuing a Bachelor of Laws degree with Zambian Open University.At one time, James undertook a part-time lecturing work with Africa Literature Centre, which was under the management of the Mindolo Ecumenical Foundation (MEF), in Kitwe.

In-depth and analytical coverage of economic

and financial issuesPresenter: James Muyanwa

10


Notes and

ReflectionsDAY 126 September 2016

11


Notes and Reflections


12


OVERVIEW: Savings Groups (SGs) have a unique and proven ability to meet the financial needs of those too poor for banks or living in areas too remote to easily access formal financial services. They provide savings, loans and insurance services on terms and in time frames more conducive to the needs of rural clients and with far fewer of the constraints and conditions that are such a barrier to accessing formal institutions. During her presentation, Savings Group Project Officer, Chipili Mwaba, will explain how SGs work, why they are a sustainable option and how we seek to spread their impact widely. After a brief introduction, we will go on a field trip to watch a SG in action and see how they have changed the lives of the group members. You will have the opportunity to ask members directly why this service works for them and why they choose SGs over other financial service providers.

CHIPILI MWABA: Senior Officer for Savings Groups, FSDZ

Joined FSD Zambia in August 2016 as Senior Officer for Savings Groups. Her role involves Management of the Savings Group Technical Portfolio including partnership relationship management, funding process design and project process management and accountability

Her career in development work began at World Vision Zambia in 2008 where she worked as a Development Coordinator then moved to be a Design, Monitoring and Evaluation Officer on a Grant that focused on Economic development. Prior to her moving to FSDZ, she was a Program Officer for Savings groups

at the World Vision Southern Africa Regional Office supporting 8 countries in Savings Groups and Management Information System.

Chipili holds a bachelor of Arts degree in Development Studies/Public Administration obtained from the University of Zambia and she is currently pursuing a Masters in Project Management.

The Savings GroupsExperience (Field Visit)DAY 2

27 September 2016Presenter: Chipili Mwaba

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OVERVIEW: Rural areas in Zambia are some of the hardest to access due to limited infrastructure and distance from Lusaka, yet 58.2 percent or 9,001,647 Zambians live in rural areas. Due to difficulties reaching rural areas and a highly dispersed population, financial services are typically further and fewer in these areas. This has led to a rural population that is more excluded, 50 percent compared to 30 percent in urban areas. Rural and Agricultural Finance Manager, Joackim Kasonde, will discuss how the rural population in Zambia has been left behind and what opportunities financial service providers have to serve the 50 percent of rural dwellers without access to financial services. To effectively serve this population, bringing their stories and needs to Lusaka is crucial.

JOACKIM KASONDE: Rural Agriculture Finance (RAF) Project Manager, FSDZ

Joackim Kasonde joined FSDZ in May 2016 as Rural Agriculture Finance (RAF) Project Manager. His role is to provide results-oriented leadership in designing, implementing and managing a project to facilitate outreach of financial products and services to smallholder farmers and rural households.

Joackim previously worked as Economic Empowerment Advisor; Livelihood and Food Security Assistance Technical Specialist/Country Manager at FHI360. Joackim holds a MA degree in Development Studies (major in Enterprise Development) from University of the Free State in South Africa

and a BSc degree in Land Economy from Copperbelt University.

Re thinking Rural and Agricultural Finance DAY 2

27 September 2016Presenter: Joackim Kasonde

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OVERVIEW: As mandated by the Zambian Constitution, the Minister of Finance tables the National Budget every second Friday of October. The Budget serves as a sound, transparent and accountable tool of management of public finances. It provides the foundations upon which to build effective, capable and a responsive state. It not only determines the government’s capacity to implement policy and manage public resources through its own institutions, but also enables it to fulfil its responsibilities and deliver basic services to citizens.

SHEBO NALISHEBO: Research Fellow in charge of Public Finance, ZIPAR

Shebo Nalishebo is a Research Fellow in charge of Public Finance at ZIPAR. He has also served as an associate researcher in the Human Development unit of ZIPAR. Prior to joining ZIPAR in 2012, he served in various capacities at the Central Statistical Office from 2001-2012. This includes Economic Census Manager for the Economic Census whose results have been used to rebase and benchmark the national accounts for Zambia; Principal Statistician in charge of National Accounts Statistics, responsible for computing Zambia’s Gross Domestic Product during 2006-2012.

He holds a Master of Science degree in Statistics from the University of Manchester, United Kingdom (2008) and a Bachelor of Science degree in Mathematics from the University of Zambia (2000). He also holds post-graduate qualifications in national accounts (InWent, Germany, 2004) and economic statistics (UNSIAP, Japan, 2009). His research interests include economic growth, public finance, modelling of financial markets data, tourism, poverty, employment and productivity. He has published works on the middle class, contributing family workers, creative industries and tax evasion.

Understanding national budgeting process DAY 2

27 September 2016Presenter: Shebo Nalishebo

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16


Notes and


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18


OVERVIEW: Fiscal policy during the last five years has largely been expansionary, with the government increasing spending for infrastructure development, mainly roads and social infrastructure (health centres, schools and universities). Coupled with this, the government instituted an unprecedented increase in the wages and salaries of up to 200% for low-income public sector workers. Further, fuel subsidies and emergency electricity imports have put immense pressure on government finances. However, fiscal management has been consistently marred by weak revenue collection systems built upon an inadequate tax base and low tax compliance. This was exacerbated by the reversal of the mining tax regime based on mineral royalties and operational challenges in the mines brought about by low copper prices and the electricity crisis. The expenditure pressures therefore outstripped revenues, thereby incurring huge fiscal deficits particularly in 2013 (6.5% of GDP) and 2015 (9.9% of GDP).

TOPICS COVERED: • The Fiscal Framework• The Nature and Causes of Fiscal Deficits• Implications of the Fiscal Deficit on the Economy• Financing the Deficit• Containing the Fiscal Deficit

SHEBO NALISHEBO: Research Fellow in charge of Public Finance ZIPAR

Shebo Nalishebo is a Research Fellow in charge of Public Finance at ZIPAR. He has also served as an associate researcher in the Human Development unit of ZIPAR. Prior to joining ZIPAR in 2012, he served in various capacities at the Central Statistical Office from 2001-2012. This includes Economic Census Manager for the Economic Census whose results have been used to rebase and benchmark the national accounts for Zambia; Principal Statistician in charge of National Accounts Statistics, responsible for computing Zambia’s Gross Domestic Product during 2006-2012.

He holds a Master of Science degree in Statistics from the University of Manchester, United Kingdom (2008) and a Bachelor of Science degree in Mathematics from the University of Zambia (2000). He also holds post-graduate qualifications in national accounts (InWent, Germany, 2004) and economic statistics (UNSIAP, Japan, 2009). His research interests include economic growth, public finance, modelling of financial markets data, tourism, poverty,

Understanding Fiscal Deficits and ImplicationsDAY 3

28 September 2016

Presenter: Shebo Nalishebo

19


OVERVIEW: To grasp the anxiety around social sector spending, Florence will articulate what social sector refers to and lay bare the importance of expenditure in this sector in relation to poverty alleviation. Critically analysing expenditure outlays in the sector – particularly health, education, housing, environment, recreation and social protection – is desirable to understand how well poverty issues are being addressed and what could be done to allay deprivation and inequality among Zambia’s poor. This will be particularly interesting in the period post Zambia’s ratification of the IMF bailout package. To help journalists do this analysis, the session will help gauge and brainstorm matters that will be critical to espouse in the coming period for the country’s poverty alleviation goals, in line with the austerity measures that may be executed.

FLORENCE BANDA-MULEYA: Research Fellow – Public Finance, ZIPAR

Florence Banda-Muleya is a Research Fellow – Public Finance at the Zambia Institute for Policy Analysis and Research (ZIPAR) an institution committed to working towards sound economic policies. Her role is to provide evidence based solutions for public finance policy implementation. She previously worked for the Zambia Revenue Authority, in both the Customs Services and the Domestic Taxes Division in various portfolios. She graduated with Master of Science degree in Trade Policy and Trade Law from Lund University, Sweden (2010) with distinction, and

a Bachelor of Arts degree in Economics from the University of Zambia (2007). Her research interests include revenue mobilisation, expenditure analysis as well as debt management policy issues. She believes that no growth or development can happen without the proper management of the fiscus. Mishandling the finances is like digging a big hole with no proper thought of how one will get out of it. She therefore uses her knowledge and experience to advocate for proper management of fiscal policies to ensure key revenue enhancing reforms, well planned and executed expenditure as well as prudent debt management. She can be contacted on [email protected].

Understanding social sector spending DAY 3

28 September 2016Presenter: Florence Banda-Muleya

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OVERVIEW: Information and News is awash with numbers and statistics; from Economists, Politicians, Policy analysts and makers touting figures, research results, polls, surveys, pie-charts and statistics. It therefore becomes the responsibility of Media broadcasters to ensure that this information is comprehended by audiences by simplifying it for all audience segments. This presentation will help broadcasters understand how not to take these figures by face value, but instead apply communication intelligence and relatable stories that can help them ask the right questions to resource persons enabling them to zero in on issues that might be deemed too complicated for the layman.

PATIENCE CHISANGA: Radio and TV Presenter

Patience Chisanga is a Bachelor of Arts graduate in Mass Communication from the University of Zambia with specialization in media studies, public relations and organizational communication. She has over 7 years combined practical experience in radio and television production, communication, journalism, research, product and service marketing with Strong client and media relations.

As an award winning Journalist under the MISA Zambia chapter awards, Patience has worked at some of the biggest media institutions such as Hot Fm, Muvi TV and ZNBC presenting

and co-producing programmes. Her priority areas include communication for sustainable development,development of academic understanding of the media industry, improving her knowledge and focusing on in-depth research for media products and programmes. She believes the media landscape is constantly evolving and media practitioners need to be creative, big thinkers and have a deep understanding of the major issues and challenges locally and globally to be relevant.

In-depth and analytical radio interviews and economic and financial issuesPresenter: Patience Chisanga


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OVERVIEW: From the UN to the Zambian Government’s SMART goals to FSDZ, financial inclusion is a high priority in Zambia, but what IS financial inclusion and what would a financially included Zambia look like? Ms. Betty Wilkinson, FSDZ CEO, discusses all things financial inclusion and why it is important for all Zambians, but even more so for those facing income uncertainty. Ms. Wilkinson will talk about financial inclusion progress and players in Zambia, and how we learn more about the financial landscape through studies such as FinScope and Financial Diaries. While the financial inclusion trend is positive, Zambia still faces many challenges due to constraints in population density and infrastructure development. We will end the session with suggestions and tips on how the media can play a role in increasing financial inclusion in Zambia.

BETTY WILKINSON: Chief Executive Officer, FSDZ

Ms. Betty Wilkinson is the Chief Executive Officer of Financial Sector Deepening Zambia, a development organization committed to expanding financial inclusion and innovation. She is internationally recognized for her expertise, innovation, and achievement of durable reforms in financial inclusion and sector policy, the digital economy, small business development, governance, gender issues, and rural development. During over 30 years of professional experience worldwide Ms. Wilkinson has been an entrepreneur, banker, leading multilateral bank manager, field researcher, policy advisor, developing country government senior official, and volunteer.

She engages globally with ministers, central bank governors, industry representatives, and leaders of development agencies, NGOs, think tanks, and communities to facilitate evidence-based innovation and change. Ms. Wilkinson uses her knowledge, experience, and networks to enable pro-poor inclusive growth, using a participatory, innovative style to engage key champions of reform, develop and manage successful teams, and ensure sustainable results.

Understanding Financial Inclusion

Presenter: Betty Wilkinson

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OVERVIEW: We’ve all had the Airtel or MTN money song stuck in our head once or twice but is mobile money all that digital financial services can offer us and is it safe? Nandini Harihareswara, Regional Technical Specialist at UNCDF Mobile Money for the Poor Programme will break down how digital financial services work, why they’re important and how they increase access to financial services. Charity Luchembe Chikumbi, FSDZ’s Policy Advisor for Digital Financial Services, will share some of her Confessions as an Ex-Regulator. Then, both Nandini and Charity will facilitate an interactive discussion on how certain myths about DFS create barriers to uptake. Nandini will conclude by exploring the role media can play to eliminate the barriers to digital financial inclusion.

NANDINI HARIHARESWARA: Regional Technical Specialist, Digitial Financial Services, UNCDF

Nandini is a digital finance technical specialist, responsible for the implementation of the United Nations Capital Development Fund (UNCDF) Mobile Money for the Poor (MM4P) country strategy in Zambia. UNCDF has partnered with FSDZ, where she leads a team focused on increasing financial inclusion through digital finance. She previously worked in several roles at the United States Agency for International Development (USAID), including as a founder member of its Digital Development Division where she launched the Portfolio Acceleration initiative, which aims to

advance USAID’s development objectives in agriculture, humanitarian assistance and power using digital financial services. These and other roles in the public and private sectors have enabled Nandini to bring people from different backgrounds together to craft innovative solutions to development challenges. Nandini has a MBA and Masters in International Trade and Investment Policy from the George Washington University. She also holds a BS in Psychology and a BA in Political Science from the University of California at San Diego.

Digital Financial Services Uncovered

DAY 328 September 2016 Presenters: Nandini Harihareswara and Charity

Luchembe Chikumbi

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Digital Financial Services Uncovered

Presenters: Nandini Harihareswara and Charity Luchembe Chikumbi

CHARITY LUCHEMBE CHIKUMBI: Policy Advisor, Digitial Financial Services, FSDZ

Charity Luchembe Chikumbi received an MBA from Nelson Mandela Metropolitan University and holds a BSc in Computing (Hons.) from Greenwich University and a Higher Diploma from IMIS.

She worked as a central banker at Bank of Zambia for many years in various divisions including twelve years as an Analyst in Payment Systems. Her roles in Payment Systems Division ranged from operations of the RTGS and oversight of the National Pavement Systems with a view of ensuring that all payments systems, and all other Digital Financial Services

adhered to the prescribed regulations and that they observed international best practises. She was also responsible for building, maintaining a database for all designated institutions that operate in the Payment Systems and Digital Financial Services space and making these statistics available to stakeholders.

Currently, she is the Policy Advisor at FSDZ and works on policy and regulatory support and undertakes the full range of activities related to advocacy and implementation support of new policies, practices and regulations for digital finance in Zambia by supporting the Bank of Zambia (BoZ), Ministry of Finance (MoF), Zambian Information and communications, technology Authority (ZICTA) as well as other government entities interested in digital finance.

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OVERVIEW: Insurance can help Zambians secure future plans, protect against unforeseen events and provide a safety net yet, uptake of insurance in Zambia has been challenging for a number of reasons, notably, lack of marketing, low insurance literacy and misinformation. Executive Director, Christabel Banda, and Consumer Education and Information Officer, Kambole Chituwo, from the Insurers Association of Zambia will discuss the different ways insurance can protect families and individuals and explain what exactlyinclusive insurance is. Christabel and Kambole will answer all of your questions to help debunk the common myths that surround insurance in the Zambian market.

CHRISTABEL M BANDA: Executive Director of the Insurers Association of Zambia (IAZ)

Christabel M Banda is the Executive Director of the Insurers Association of Zambia, a member organization for all Insurance and Reinsurance companies in Zambia, having set up the Association Secretariat in July 2013. She has been co-ordinating the various industry interventions in improving insurance penetration levels in the country; through championing of a favourable regulatory framework for Insurers and in stimulating the demand for insurance through industry led consumer education initiatives. Christabel is a holder of a Masters in Business Administration, is a Chartered Accountant and a Fellow of the Zambia Institute of Chartered Accountants

She has 17 years work experience, in corporate finance and strategy formulation and implementation. She holds a CII Diploma in Insurance and has been in the Insurance industry for 9 years.

KAMBOLE CHITUWO: Consumer Education Officer, Insurers Association of Zambia (IAZ)

Kambole Chituwo is the Consumer Education Officer at the Insurers Association of Zambia (IAZ) Secretariat. He is passionate about empowering people to make informed decisions by spreading information about risk management and insurance in particular. His background includes a Bachelor’s degree in Education, Certificates in Diplomacy and Public Relations, Insurance and Project Management. His background includes working for the leading insurance brokers Alexander Forbes and AON, providing copywriting services and contributing articles to a range of high quality publications.

Helping your audience understand InsuranceDAY 4

29 September 2016 Presenters: Christabel Banda and Kambole Chituwo

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OVERVIEW: The major objective of this lesson is to provide a descriptive understanding of the balance of payments (BOP). In particular, the lesson will attempt to demonstrate principles that underpin the compilation of BOP, the extraction of headline BOP statistics, and show the major sources where information on BOP is found.

CONTENT: The lesson covers core concepts and relationships between them and is intended to:1. Define BOP and introduce the main BOP accounts such as current account, capital

account and reserve account. 2. Discuss concepts around trade deficit and surplus, foreign (portfolio) direct investments

and reserve accumulations 3. Describe some nuts and bolts of balance of payments accounting and interpreting the

BOP data.

JOSEPH SIMUMBA: Research Fellow in Trade and Investment ZIPAR.

Joseph holds a Master of Commerce Degree in Economics from the University of Cape Town, a B.A. with Major in Economics and more recently he’s been studying towards a Postgraduate Diploma in Actuarial Science that he will complete in September 2016 from The University of Zambia.

He serves as a Research Fellow in Trade and Investment at ZIPAR. He has participated and conducted original research projects on subjects relating to international trade at country and regional level, and bank and SMEs relationships in Zambia. He is a specialist in econometric analysis and general quantitative modeling for policy design and evaluation.

Understanding Balance of Payments DAY 4

29 September 2016

Presenter: Joseph Simumba

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OVERVIEW: Research is the linchpin that drives the work at FSDZ and ZIPAR; however, the complexity of data analysis and tendency to use jargon often makes these critical insights inaccessible to much of the Zambian population and can cloud the crux of a story. Research Manager, Linda Zuze, will take us through the heavy statistics to tell the story at the heart of the numbers. She will also give tips on how to be analyse research to make sure it is a reliable study and how to identify data that doesn’t seem to fit.

LINDA ZUZE: Head of Research, FSDZ

Linda joined FSDZ in August 2016 as Head of Research. Linda has extensive experience in the design, management and analysis of social surveys spanning across several African countries. She has worked as a senior research specialist and senior university academic. She has also been a technical adviser to a a number of African government departments in using research for policy impact. Linda has used her experience and training to promote the technical rigour of African research.

She has been involved in programmes that help to bridge the gap between research and policy using a variety of methods.

She has published widely and is passionate about capacity building.

Linda has a PhD in Economics from the University of Cape Town.

Revealing what matters most about Research: Helping readers understand Research


Presenter: Linda Zuze

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OVERVIEW: The banking sector plays a vital role in economic growth and development. It is the primary means through which economies mobilize domestic savings and investment, enabling lenders and borrowers to exchange funds. Financial mobilization is essential for private sector growth and prosperity. Banking also allows buyers and sellers engaged in commercial transactions to settle their payments. Moreover, it is a key avenue for fostering financial inclusion, a critical ingredient for achieving equitable access to finance and poverty reduction

In order for the banking sector to contribute to sustainable growth, it must have an ability to effectively and efficiently respond to the needs of the banking public, particularly the productive sectors of the economy. Government interventions in the banking sector are executed through the bank lending channel of monetary policy. Broadly, monetary policy involves the use of different measures with to regulate the value, supply and cost of money in line with the expected level of economic activity. The common objectives of monetary policy thus include price stability, effective and efficient credit creation, maintenance of balance of payments equilibrium, employment creation, output growth, and sustainable development

An important indicator of the health of financial intermediation is the interest rate spread. It is therefore important to understand the causes and consequences of wide interest rate spreads in Zambia.

CAESAR CHEELO: Economist, ZIPAR

Caesar joined ZIPAR in April 2015. He is an Economist with over 10 years of research and teaching experience. He holds a Master of Arts degree in Economics from the University of Nairobi, Kenya and a Bachelor of Arts degree in Economics from the University of Zambia.

He worked at the COMESA Secretariat as a Macroeconomist andUniversity of Zambia Department of Economics as a Lecturer. On a part-time basis, he served as an Associate Editor on the Zambia Social Sciences Journal (ZSSJ) and the Southern African

Journal of Policy and Development (SAJPD), and ad hoc Technical Advisor to Equilibria Consulting Ltd. Caesar is an experienced people and research programmemanager, having worked with senior staff at policy, academic, research and funding institutions.

Causes & Consequences of high interest DAY 4

29 September 2016Presenter: Caeser Cheelo

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EUPHRASIA MAPULANGA: Communications Ofiicer, ZIPAR

Euphrasia is the Knowledge Manager at ZIPAR with over 15 years of experience in Communications work. Her experience spans from the media industry where she served in various positions including News Editor and Broadcasting Manager at Multi Media Zambia before majoring into Information and Knowledge Management. Before joining ZIPAR in 2014 she was Information and Knowledge Management Specialist on a Global Fund supported programme at the Churches Health Association of Zambia. Her role in ZIPAR covers media work, but as part of a wider approach to communications in how ZIPAR uses the knowledge

generated by the researchers. Euphrasia has led the transformation of ZIPAR’s dynamic and effective approach to working with the media as part of their wider approach to influencing policy. ZIPAR is now using the media to help influence the climate of debates among policy makers and key stakeholders.

Euphrasia is a trained Journalist from Africa Literature Centre and a graduate of the University of South Africa, holding a BA in Communication Science and is currently a candidate of the Master of Philosophy degree in Information and Knowledge Management of the Stellenbosch University.

NKATYA KABWE: Communictions Officer, FSDZ

Nkatya joined FSDZ as Communications Officer in March 2016. Nkatya works with expert staff to implement a communications strategy for interventions and projects in all focal areas. He also supports management in effective internal communications and leads media relations for FSDZ. Nkatya holds a Master’s in International Relations from Università Cattolica del Sacro Cuore in Italy.

Prior to joining FSDZ, Nkatya worked as a Marketing Communications Fellow for Alzheimer’s Services of the East Bay in California.

Organisers

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TAYLOR YESS: Digital Communications Ofiicer, FSDZ

Taylor joined FSDZ as the Digital Communications Officer in January 2016. Taylor works with staff in all focal areas, and with FSDZ consultants to design and implement a communications strategy for publications, events and the organization as a whole. Taylor manages FSDZ’s online presence in the form of social media, blogging, and website maintenance and works with media to cultivate and maintain FSDZ’s relationships with key stakeholders.

Taylor is a 2013 graduate of the University of Minnesota – Twin Cities. Prior to moving to Lusaka, Taylor worked as the Communications Coordinator for Planning Change in New

York City.

Organisers

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5) What additional sessions would you recommend in future trainings?

1:

2:

Evaluation Sheet1) Which session did you enjoy most?

Why?

3) Which session did you enjoy least?

4) Which session was least applicable to your work?

2) Which session was most applicable to your work?

6) What recommendations do you have to improve future trainings? (Don’t be shy. We’re

looking for tough love.)

Why?

Why?

Financial Sector Deepening ZambiaIncito II 377A Kabulonga Road, Lusaka, Zambia

T: +260 211 848 065/6 | E: [email protected] | W: www.fsdzambia.org@fsdzambia Financial Sector Deepening Zambia Financial Sector Deepening Zambia

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