0 Employee Experience Planner · 1. Check-in at Gardiner HR Office during these times: 7am–10am...
Transcript of 0 Employee Experience Planner · 1. Check-in at Gardiner HR Office during these times: 7am–10am...
Xanterra Parks and Resorts® aa/eoe/m/f/disabled/veterans
Yellowstone Awaits! Congratulations on being selected to be a member of our 2019
team. You will be joining a staff of over 2,800 employees from
all over the country and the world who have been selected to
support Xanterra’s mission of Legendary Hospitality with a
Softer Footprint.
No matter what your job, Yellowstone National Park, which
offers something for everyone, will be your backyard for the
summer. It is our hope that the “Yellowstone Experience” will
be as unique and memorable for you as it will be for our
guests.
We encourage you to review the following pages to learn how
to best prepare for living and working in America’s first national
park.
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Employee Experience Planner
Contents: Employee Check-in 2
Transportation 3
Lodging 3
What to Bring 4
Employee Housing 4
Xanterra Parks and Resorts® aa/eoe/m/f/disabled/veterans
Don’t Forget!
1) Identification: You must have proper
identification upon arrival. Required document
options could be one of the following:
1) a U.S. passport works as a stand alone
document, or
2) a Drivers’ License/ID Card and a Social
Security Card. Please look at Onboarding
documents for specifics.
We must have the original ID – NO COPIES, and
documents cannot be expired.
2) Letter of Recommendation: This is required of
all new employees and returning employees who
have been gone for seven or more years. In case
you didn’t email a letter of reference you must bring
a positive letter of recommendation with you. You
cannot begin employment without it.
Day One
1. Check-in at Gardiner HR Office during these
times:
7am–10am (April-May)
8am—10am (March, June-September)
1. Pick up uniform (if required)
2. Travel to assigned work location (up to 2 hours
away)
3. Stop @ your location HR Housing Office for
room assignment
Gardiner Human Resources Office Location
12A Robert Reamer Ave
Gardiner, MT 59030
GPS Coordinates N 45.036837 W 110.713768
More information
For questions about your arrival day call:
307.344.5324 or email: [email protected]
On your start date you will check in for
employment in Gardiner, MT (see star on
map). Please be aware of seasonal road
closures in the park. Many roads don’t open
until late May.
Contact 307.344.2117 for a road report.
How Do I Get To Yellowstone?
Your Arrival Day!
Xanterra Parks and Resorts® aa/eoe/m/f/disabled/veterans
Traveling by Car
Some park roads may be closed when you arrive.
Closures are common through mid-May, so call
ahead for road information at
307.344.2117. Or download the NPS
mobile app - NPS Yellowstone
National Park.
If you travel through the park to get to Gardiner, you
must show your job offer in order to enter the park
without paying.
Traveling by Bus or Airplane
There is airport and bus service to Bozeman, MT.
For airline booking purposes search for Bozeman,
Montana (BZN). We provide free bus transportation
from Bozeman, Montana to Yellowstone on your
check in day. Our employee bus does NOT make
daily trips—it only picks up on scheduled check-in
days. Also, the bus does not pick-up at the
Bozeman Airport. See pick-up locations below. You
must contact our office at least 48 hours in
advance and let us know you need transportation.
Bus Pick-up Times & Locations
Holiday Inn — 7:00 am
5 EAST BAXTER LANE
BOZEMAN, MT 59715
You will need to be at the Holiday Inn on your
scheduled arrival date
Out of respect to other customers please do not
arrive at either location more than an hour prior
to pick-up.
Walmart Supercenter — 7:20 am
1500 N . 7th AVE
BOZEMAN, MT 59715
Bus Stop is outside the Lawn & Garden Entrance
You will need to be at the bus stop on your
scheduled arrival date.
Travel Options and Lodging Prior to your Arrival
Lodging/Accommodations
Bozeman Accommodations
Holiday Inn………………………………406.587.4561
5 East Baxter Lane, Bozeman MT
Ask for the Xanterra Employee discount when making
reservations. The hotel also offers a complimentary
airport shuttle.
Treasure State Hostel………………406.624.6244
27 E. Main Street, Unit 8
This hostel is approximately 1 mile from the bus station
pick-up location.
These three hotels are within walking distance of the
bus station pick-up location. For airport connections,
inquire about shuttles or Uber.
Days Inn………………………………....406.587.5251
1321 N. 7th Ave.
Comfort Inn…………………………....406.587.2322
1370 N. 7th Ave
Gran Tree Inn …………………………..406.587.5261
1325 N. 7th Ave.
Gardiner Accommodations
Yellowstone River Motel ……………………406.848.7303
A discount is available to Xanterra Employees prior to Memorial
Day.
North Yellowstone Lodge & Hostel …………406.823.9683
Find more lodging options online or visit the Gardiner
Chamber website.
When your summer comes to an end
We provide bus transportation to Bozeman on the day
after the end of your agreement date. We strongly
recommend booking flight or bus reservations out of
Bozeman two days after your end date to ensure you
are on time for your bus or plane.
Planning for Departure...
Xanterra Parks and Resorts® aa/eoe/m/f/disabled/veterans
What to Bring...
Recommended/Required Items
Black Slip-Resistant Shoes
Shower Caddy
Shower Shoes
Toiletries
Towel
Laundry Detergent
Daypack
Earplugs
Water bottle
Camera
Alarm clock (battery operated)
Journal
Weather appropriate clothing (think layers!)
Sunglasses
Hiking boots and/or shoes
Sunscreen and Lip Balm
Prescription medicine (enough to last three
weeks)
Optional Items
Large Backpack
Tent
Hat and gloves
Sleeping bag and pillow
Insect repellent
Headlamp
Favorite book
Fishing rod/reel
Laptop
Compass/ GPS
Cell phone and phone charger
Bed linens (single-sized sheets
are provided)
Tips on Shoes to Bring
For the majority of our positions—shoes must be black, full coverage, closed-toe, with slip-resistant outsoles. Material must be leather or non-porous material: Canvas or cloth is not permitted for safety reasons. Some departments, like Campground, may have different shoe requirements. Please check with your department for specifics.
Keep your shoes clean and in good condition.
Food & Beverage Front of House employees must wear dark socks as part of the uniform.
You have until one week after your first paycheck to purchase the correct shoes if you did not bring a pair with you. Xanterra has a shoe purchase program through which you may buy shoes using a payroll deduction. More information on this program is available through your manager or through the Housekeeping Office.
Shoes can be purchased online at Shoes For Crews
Employee Housing
Most dorm rooms are equipped with two single beds (can be
bunked or un-bunked) and a dresser. Linens are provided if you
don’t wish to bring your own. Use of laundry machines is
included in room and board charge.
Employee Dining
Employee Dining Rooms are open daily, serving breakfast,
lunch, and dinner during set meal times. A menu cycle has been
established to provide a wide variety of well-balanced meals,
including vegetarian options and a full salad bar. If you need to
eat on the go, or you are planning to be away from an “EDR”,
you can order a box lunch.
Due to the large number of meals prepared each day individual
requests and/or restricted diets cannot be accommodated. Yet,
we are certain you will find wholesome foods to satisfy your
taste buds!
“YCERP”
Visit Yellowstone’s co-op recreation department online here to
learn more about sports, adventures, outings, rental
opportunities and other activities.
Living in Yellowstone
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