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© 2015 Payment Systems Europe Limited
16th November 2017
Opening Remarks
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© 2015 Payment Systems Europe Limited
Source: Waitrose Food and Drink Report 2017-18 – 2,000 interviews, focus groups and Waitrose transaction data
WHAT TIME OF DAY DO YOU DECIDE WHAT YOU’LL HAVE FOR DINNER?
6%THE WEEKEND
BEFORE 18%THE DAY BEFORE
22%LUNCHTIME
14%BREAKFAST TIME
11%JUST BEFORE
I EAT
8% 6PM
14% 4PM
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© 2015 Payment Systems Europe Limited
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HOW OFTEN DO YOU VISIT THE SUPERMARKET?
65% OF BRITONS REGULARLY OR OCCASIONALLY VISIT A SUPERMARKET MORE THAN ONCE A DAY
MILLENNIALS
18 to 24 year-olds are twice as likely to visit regularly a supermarket twice a day as the over-55s.
• An average Waitrose would open with around 200 big trolleys and 150 shallow ‘daily shopper’ trolleys lined up outside.
• These days there are 250 shallow ‘daily shoppers’ and just 70 big trolleys needed
TROLLIES
Source: Waitrose Food and Drink Report 2017-18 – 2,000 interviews, focus groups and Waitrose transaction data
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© 2015 Payment Systems Europe Limited
WHAT DOES THIS MEAN FOR PAYMENTS?
1 Website/App
2 Multi-lane ePOS
3 Express Till
4 Self Service
5 In-Store App
6 Delivery App
CHANNEL
£80+
£<20
VALUEStandard PED
Contactless
QR Code Reader
A
B
C
Card on FileD
METHOD
1 PER WEEK
2 PER DAY
VOLUME