0(,$-.*%$123(4-5(67(8*9*&2+...D(E*##*#9(!"5F*#2&*"#G(C0*#9H"9*3(2#'(,$-.*%$123...
2
Connected Field Service with ServiceMax from GE Digital Take field service to a higher level with cloud-enabled IoT Data Sheet Connected Field Services, Powered by ThingLogix and ServiceMax ThingLogix develops IoT solutions that enable and operate connected field services on ServiceMax ` Configured and customized to meet the unique needs of your business. ` Aligned with the full application lifecycle: strategy, design & build, test & learn, deploy & integrate, operate & maintain, evolve. ` Integrated fully with the ServiceMax Platform for Field Service Management. ` Architected to optimize the cloud at all levels: infrastructure, platform, application, device. ` Engineered to deliver a clear path to value, rapid time-to-market, extensibility, and adaptability. Unleashing the Power of Smart, Connected Infrastructure Since the dawn of the industrial era, automation has revolutionized the way that businesses deliver products and services to their customers. Successive waves of technology innovation have increased productivity, quality, and profitability. The phenomenon called the Internet of Things (IoT) has unleashed a new wave of industrial innovation, in the form of smart, connected infrastructure and devices. By using Internet-centric technologies to connect physical objects to each other, to centralized platforms, and to external data sources, businesses can transform static infrastructure into dynamic, self-governing systems that deliver new types of capabilities and value. Yet with this highly connected, “smart” infrastructure comes the challenge of upholding the promises that it creates for businesses and their customers. In this hyper-connected environment, servicing infrastructure and devices becomes more essential than ever before, and addressing service issues after an incident has occurred is no longer adequate. Real-time monitoring provides a current view of asset status at all times. Anticipating service needs through predictive analytics and preventive intervention has become the new standard. When a service issue does occur, using remote maintenance technologies can reduce reliance on repair crews visiting a field location. Cloud computing technologies are a critical enabler of connected field services, since the cloud provides superior performance, availability, scalability, technical and business agility, security, and cost efficiency vs. traditional on-premise solutions. Yet between core cloud services – compute, network, and storage – and the cloud applications that operate and service deployed IoT solutions in the field lies a raft of challenges. Developing, testing, deploying, integrating, operating, upgrading, and evolving a market-facing IoT solution requires a deep technical understanding of the cloud provider’s technologies. Doing this for a single solution is already complex. Doing this for a multitude of solutions can become an insurmountable obstacle. Copyright © 2017 ThingLogix, Inc. All rights reserved Compute Network Storage IoT Solutions for Field Services Infrastructure and Services Test Development Deployment Integration Orchestration Performance Security Upgrades Evolution Retire Challenges
Transcript of 0(,$-.*%$123(4-5(67(8*9*&2+...D(E*##*#9(!"5F*#2&*"#G(C0*#9H"9*3(2#'(,$-.*%$123...
Connected Field Service with ServiceMax from GE Digital
Take field service to a higher level with cloud-enabled IoT
Data Sheet
Connected Field Services,Powered by ThingLogix and ServiceMax
ThingLogix develops IoT solutions that enable and operate
connected field services on ServiceMax
Configured and customized to meet the unique needs of your business.
Aligned with the full application lifecycle: strategy,
design & build, test & learn, deploy & integrate,
operate & maintain, evolve. Integrated fully with the ServiceMax Platform for
Field Service Management. Architected to optimize the cloud at all levels:
infrastructure, platform, application, device. Engineered to deliver a clear path to value, rapid
time-to-market, extensibility, and adaptability.
Unleashing the Power of Smart, Connected Infrastructure
Since the dawn of the industrial era, automation has revolutionized the way that businesses deliver products and services to their customers. Successive waves of technology innovation have increased productivity, quality, and profitability. The phenomenon called theInternet of Things (IoT) has unleashed a new wave of industrial innovation, in the form of smart, connected infrastructure and devices.
By using Internet-centric technologies to connect physical objects to each other, tocentralized platforms, and to external data sources, businesses can transform staticinfrastructure into dynamic, self-governing systems that deliver new types of capabilities and value. Yet with this highly connected, “smart” infrastructure comes the challenge ofupholding the promises that it creates for businesses and their customers.
In this hyper-connected environment, servicing infrastructure and devices becomes more essential than ever before, and addressing service issues after an incident has occurred is no
longer adequate. Real-time monitoring provides a current view of asset status at all times. Anticipating service needs through predictive analytics and preventive intervention has
become the new standard. When a service issue does occur, using remote maintenance technologies can reduce reliance on repair crews visiting a field location.
Cloud computing technologies are a critical enabler of connected field services, since the cloud provides superior performance, availability, scalability, technical and business agility, security, and cost efficiency vs. traditional on-premise solutions. Yet between core cloud services – compute, network, and storage – and the cloud applications that operate and service deployed IoT solutions in the field lies a raft of challenges.
Developing, testing, deploying, integrating, operating, upgrading, and evolving a
market-facing IoT solution requires a deep technical understanding of the cloud provider’s technologies. Doing this for a single solution is already complex. Doing this for a multitude of solutions can become an insurmountable obstacle.
Copyright © 2017 ThingLogix, Inc. All rights reserved
Compute Network Storage
IoT Solutions for Field Services
Infrastructure and Services
Test
Development
Deployment
Integration
Orchestration
Performance
Security
Upgrades
Evolution
Retire
Challenges
A Winning Combination: ThingLogix and ServiceMax
ThingLogix and ServiceMax have collaborated to enable high-performance, highly extensible, and differentiated connected field services solutions for businesses in any industry.
ThingLogix offers customized IoT solutiondevelopment services that help forward-thinking companies conceptualize how IoT can create value within the unique parameters of each individual business, and then translate the
concept into fully-functioning, deployed solutions that integrate seamlessly with the ServiceMax Platform for Field ServiceManagement (FSM).
ServiceMax is a comprehensive, cloud-based, and mobile enterprise solution that manages the service delivery process. Connected to IoT and
Asset Performance Management from GE Digital, the ServiceMax field servicemanagement platform enables customers, such as original equipment manufacturers andequipment owners/operators, to increase productivity, drive efficiencies, reducecompliance and safety risks, grow
ThingLogix develops customized FSM solutions using itsproprietary, cloud-based solution development andmanagement platform, Foundry. Foundry delivers critical core functionality for managing the entire lifecycle of IoT solutions, and is architected on Amazon Web Services (AWS), the world’s leading cloud infrastructure and services provider.
Together, ThingLogix and ServiceMax deliver a 100% cloud-based solution, optimized for IoT within the unique context of FSM.
Contact ThingLogix to find out how we can bring IoT-enabled FSM to life for your business.
ThingLogix is a provider of Internet of Things (IoT) solutions, solution components, and advisory services. We offer Foundry, a proprietary cloud platform architected on Amazon Web Services (AWS), and Foundry Packages, a series of related component applications, to enable IoT solutions for multiple industries and use cases. Our technology enables sophisticated functionality, rapid time-to-market, simplified solutionevolution over time, and extreme cost efficiency.
ThingLogix is a certified AWS Advanced Technology Partner. We operate globally from our offices inSan Francisco, The Hague, and Dubai. For more information, visit us at: www.thinglogix.com
Copyright © 2017 ThingLogix, Inc. All rights reserved
ThingLogix and ServiceMax:An Integrated Platform for Connected Field Services
ThingLogixIoT Solution Development
About ThingLogix
service revenue, and improve customer experience bytransforming the way service is delivered. Field servicetransformation is a key component of Industrial DigitalTransformation, allowing customers to implement new business models that focus on customer outcomes.
FIELD SERVICE BUSINESS PLATFORM
INSTALLED BASE
INT
ER
NE
T O
F T
HIN
GS
AN
ALY
TIC
S &
INT
EG
RA
TIO
NS
CORE TECHNOLOGY
WORKPLANNING &SCHEDULING
TECHNICIANENABLEMENT
OPTIMIZATIONENGINE
ENTITLEMENTSENGINE
MOBILE &SYNC ENGINE
SERVICE FLOW PROCESS ENGINE
REPORTING &METRICS ENGINE
WORK ORDERDEBRIEF
ENTITLEMENTS& LOGISTICS
USE CASES
Industries Business Functions Integrations
FUNCTIONAL CAPABILITIES
UserManagement
AccountManagement
AssetManagement
Development &Debugging tools
WorkflowManagement
EventManagement
DataTransformation
Orchestration
Compute Network Storage
F O U N D R Y
FoundryPackages
Foundry
Infrastructure
StrategizeDesign &
Build
Test &Learn
Deploy &Integrate
Operate &Maintain
Evolve
![REPORT) STRATEGIC)PLANNING)RETREAT) Chemical)Health ... · 8/14/2015 · American)Chemical)Society) 1155Sixteenth#Street,#N.W.#Washington,#D.C.#20036###T#[123]123#4567####F#[123]123#4567#####](https://static.fdocuments.us/doc/165x107/600b942467365c453a5547f1/report-strategicplanningretreat-chemicalhealth-8142015-americanchemicalsociety.jpg)
