Our reference: AH/02/18Enquiries to: Lorna SamsonAddress: 35 Racecourse Road, Ayr, KA7 2TGTelephone: 01292 269200Fax: 01292 294401Email: admin@ayrshirehospice.org

Dear Applicant

Post Title: Housekeeping and Laundry AssistantSalary Range: £15,512 - £15,871 pro rata per annumHours: 30 hours per weekClosing date: Monday 29th January 2018Informal Enquiries to: Janey McCreath, Catering and Housekeeping Manager

Thank you for your recent enquiry regarding the above vacancy. I have pleasure enclosing an application pack containing;

An Application Form. Please note we do not accept CVs. An Equal Opportunities Form. A Job Description (for reference only). A Person Specification (for reference only). An Information sheet containing details of the terms and conditions applying to the post (for

reference only).

Please note that only candidates who are shortlisted and invited for interview will receive further communication regarding the process of an application. I would therefore like to thank you for the interest you have shown in this vacancy with The Ayrshire Hospice and look forward to receiving your Application for this post.

Yours sincerely

LORNA SAMSONPeople Development Officer

INFORMATIONFOR CANDIDATES

POST OF: HOUSEKEEPING AND LAUNDRY ASSISTANTBASE: 35-37 RACECOURSE ROAD, AYR, KA7 2TGREF NO: AH/02/18

Thank you for applying for the above post with the Ayrshire Hospice. This information sheet summarises the terms and conditions related to the post. The Hospice has recently undertaken a Pay and Benefit Review and the following terms and conditions will be effective from 1 April 2016.

ABOUT THE POST:

Employing Organisation: Ayrshire Hospice

Job Description: A job description is attached.

Salary/Grade Scale: £15,512 - £15,871 pro rata per annum

Your salary will be paid into your bank account on the last Friday of each month.

Hours of Work: 30 hours per week

Annual Leave: Leave year is from April – March

30 days (225 hours) on commencing employment32 days (240 hours) after 5 years’ service

For part time staff, this will be applied on a pro-rata basis and also allocated in hours.

Public Holidays: Entitlement is 37.5 hours based on the 5 designated Public Holidays per annum, and on a 5 day week working 7.5 hours per day. The 37.5 hours entitlement is due to all whole time staff irrespective of work pattern.

For part time staff, this will be applied on a pro-rata basis and also allocated in hours.

Pensions: The Company will comply with the employer pension duties in accordance with Part 1 of the Pensions Act 2008 by automatically enrolling you where eligibility criteria is met, in the Group Personal Pension Plan.

The Hospice provides a generous employer contribution of 7.5% of your salary per month provided a minimum 2.5% employee contribution is made.

Asylum And The Asylum and Immigration Act 1996 and 2004(Section 8)Immigration Act 1996 checks to ensure that all employees are legally employedAnd 2004 (Section 8): in the United Kingdom. Candidates will be asked to provide relevant

original documents prior to an offer of employment being made. Any offer of employment will only be made when the organisation is satisfied that the candidate is the rightful holder of the documents and is legally eligible for employment within the United Kingdom.

Medical Examination: Any offer of employment is conditional upon a satisfactory medical report from the Occupational Health Department. You may be offered employment conditional on confirmation that you are medically fit for employment. A commencement date for employment will only be agreed following this confirmation.

Rehabilitation of This post is not exempt from the provision of Offenders Act: Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exemptions)

Order 1975.

References: Two satisfactory written references must be obtained prior to any offer of employment being made. These should include current and previous employers as requested in the job application form. This is in line with our Recruitment and Selection Policy.

Informal Enquiries: Informal enquiries are welcomed by Janey McCreath, Catering and Housekeeping Manager, who can be contacted on 01292 269200.

Closing Date: Your completed application form should be submitted to:-

Administration DepartmentAyrshire Hospice35 Racecourse RoadAYRKA7 2TG

Or emailed to admin@ayrshirehospice.org

By: Monday 29th January 2018

JOB DESCRIPTION

1. JOB IDENTIFICATION

Job Title: Housekeeping/Laundry Assistant

Responsible to: Housekeeping Supervisor

Department: Housekeeping

No of Job Holders: 9

Last Update: June 2011

2. JOB PURPOSE

Maintain a clean, safe working environment and to assist in the delivery of all Housekeeping services within the Hospice.

3. DIMENSIONS

1 Housekeeper, 9 Housekeeping/Laundry Assistants providing Housekeeping services to:

In Patient Unit

Day Hospice

Education Centre

Fundraising Department

All offices and corridors

Laundry

4. ORGANISATIONAL POSITION

Support Services

Director

Housekeeping / Laundry Assistants

Housekeeping Supervisor

5. ROLE OF DEPARTMENT

The Hospice Housekeeping team provides the delivery of a support service through a high quality of housekeeping to all accommodation in compliance with Health and Safety Regulations and the Hospice Infection Control policy.

6. KEY RESULT AREAS

1. HOUSEKEEPING

To carry out all domestic duties to a high standard of cleanliness to include:

Daily and periodic maintenance of floors, using mechanical equipment wherever appropriate, in discussion with the Housekeeper.

Facilities

Manager

Damp dusting of ledges, tales radiators, chairs etc.

High dusting of curtain rails and door tops.

Cleaning of sanitary ware, glass door panels, interior windows and other areas as required.

Routine and terminal cleaning of areas contaminated by infection as per Infection Control policy.

2. LAUNDRY

Laundering of all linen, maintaining a high standard.

Laundering of patient’s personal clothing when required.

Recording information regarding items requiring mending and storing in designated place.

Receipt, checking and storage of clean linen.

3. To be responsible for the safe and economical use of equipment and materials, reporting all deficiencies to the Housekeeping Supervisor/Ward Manager

4. To undertake Mandatory Training including Infection Control and the correct use of equipment and materials

5. To report any equipment defects to the Housekeeping Supervisor/Ward Manager.

7a. EQUIPMENT AND MACHINERY

Floor Cleaning Machines

Vacuum Cleaners

Steam Cleaner

Washing Machines

Tumble driers

Roller Iron

7b. SYSTEMS

Health & Safety Policy and Procedures

Infection Control Policy and Procedures

Cleaning checklists and Audits

8. ASSIGNMENT AND REVIEW OF WORK

Workload will be determined by daily service requirements.

Housekeeping Supervisor monitors work performance according to work schedule and reviews through annual PDR’s.

9. DECISIONS AND JUDGEMENTS

Day to day work is assigned at the discretion of the Housekeeping Supervisor.

10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB

Being able to balance priorities within the given time to meet the demands of a busy Housekeeping service.

Demonstrating flexibility in the provision of the service.

11. COMMUNICATIONS AND RELATIONSHIPS

Housekeeping team members, and all other staff, including nursing, stewards, administration, as well as patients and relatives.

12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOBRequirement to exert moderate physical effort.

Work pattern mainly predictable.

May occasionally be exposed to distressing or emotional circumstances.

Physical Skills:Buffing of floors.

Physical Demands:Walking /standing most of shift to include frequent bending and stretching.

Mental Demands:Maintain level of general awareness during working day.

Working Conditions:Occasional exposure to dirt and dust, unpleasant odours, cleaning sanitary areas on a daily basis, use of chemicals and disinfectants.

13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1. Ability to be flexible and adaptable and to work as part of a team.

2. No formal qualifications required.

3. Experience of housekeeping/laundry duties within a similar environment is desirable.

4. Awareness of COSHH and Health and Safety Regulations is desirable.

14. JOB DESCRIPTION AGREEMENT

A separate Job Description will need to be signed off by each jobholder to whom the Job Description applies.

Job Holder’s Signature:

Head of Department Signature:

Date:

Date:

EMPLOYMENT APPLICATION FORM(All areas of this form must be fully completed or you will not be shortlisted)

Application for the post of: Housekeeping and Laundry AssistantLocation: 35-37 Racecourse Road, Ayr, KA7 2TGWhere did you see the post advertised?

FAIR TREATMENT STATEMENTNo Ayrshire Hospice employee or applicant will be unfairly discriminated against. We are particularly alert to eliminating discrimination on account of age, cultural/religious/political belief, disability, ethnicity, gender, race, relationship status, sexual orientation, and/or Trade Union membership or stewardship.

PERSONAL DETAILSTitle: Home Tel:Surname: Mobile Tel:Forename: E:mail Address:Address: Do you hold a full current driving licence?

Yes / No *Postcode:

DISABILITYThe Disability Discrimination Act 1995 and Amended Regulations 2005, defines disability as follows: “any physical or mental impairment which has a substantial adverse effect on a person’s ability to carry out normal day to day activities”. The Ayrshire Hospice is “Positive about Disabled People” and as such we provide job opportunities for disabled people. The Ayrshire Hospice operates a Job Interview Guarantee (JIG), which means that if you have a disability, and meet the minimum criteria outlined within the person specification, you will be guaranteed an interview. However, some disabled people prefer not to take this option, so please tick your preference if you are a disabled candidate.

Do you want to participate in the guarantee Scheme? Yes / No *

Please specify any special requirements you require if attending for interview, e.g. Induction Loop, Wheelchair Access, etc.

ADDITIONAL INFORMATIONDo you need a work permit to take up this post? Yes / No *Are you eligible to work in the UK? Yes / No *Driving Licence (see Job Description – only complete if a driving licence is essential) Yes / No *

Are you a current PVG member? Yes / No*

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

APPLICATION FOR EMPLOYMENT

IN CONFIDENCE

PRESENT POST(If not employed at present, give details of most recent post, including dates)

Post Title:

Grade:Name of Employer:

Address:

Business Tel No.: Can we contact you at work? Yes / No *

Date Appointed: (DD/MM/YY)Date Left (If Applicable):(DD/MM/YY)Period of Notice:

Summary of Duties: Please describe the main duties and responsibilities of your post (continue on a separate sheet if necessary).

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

QUALIFICATIONS CURRENTLYSTUDYING OR WORKING TOWARDS

Subject Type of Qualificationeg. Standard Grade, GCSE, Higher, BSc Grade Achieved

PROFESSIONAL QUALIFICATIONSProfessional Body Qualifications

PROFESSIONAL BODY REGISTRATION / MEMBER DETAILSRegistering Body:Registration/PIN Number:

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

QUALIFICATIONS ACHIEVED

Subject Type of Qualificationeg. Standard Grade, GCSE, Higher, BSc Grade Achieved

NMC Register Part:Date of Expiry:

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

EMPLOYMENT HISTORY(Please list all previous posts, beginning with the most recent. Continue on a separate sheet

if necessary)

Post Title Employers Name/AddressDate From

Date To Reason for Leaving

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

ADDITIONAL STATEMENT(Please state why you are applying for this post and provide any additional information in support of your application. Continue on a separate sheet if necessary)

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

Your referees will include your present (or most recent) employer. Please identify below the person in your organisation who is authorised to confirm your employment and the details given in your application. Please identify a second referee who may have closer knowledge of your skills, knowledge and abilities and who may offer opinion on your suitability for this post. You should not use family members or friends and these will not be accepted. Our pre-employment screening also includes, where appropriate, health and fitness for work, criminal records, qualifications and professional registration.

Name: Name:Address: Address:

Post Code: Post Code:Tel No: Tel No:E:mail Address: E:mail Address:Designation: Designation:Can this referee be contacted prior to interview?

Yes / No *

Can this referee be contacted prior to interview?

Yes / No *

DECLARATIONPlease read and sign the following statement:-

- I have completed this application form and the details I have supplied are, to the best of my knowledge, true and complete;

-- I understand that if appointed to this post the information on this form will be kept as part of my

personal file record;- I authorise you to obtain references to support this application if I am selected for interview;- I understand that details of educational qualifications, membership of professional bodies and referee

reports may be verified through the establishments and individuals I have indicated;- I consent to my details being kept confidentially and used for specific and lawful purposes as specified

in the Data Protection Act 1998;- I declare that I have no previous convictions, or have identified any I have above.

Signed……………………………………………….…

Date ……./……/……

Job Reference Number: AH/02/18 (Office Use Only)

Applicant Ref No:(Office Use Only)

REFERENCES

The Ayrshire HospicePerson Specification & Interview Rating Form

Post Title Housekeeping/Laundry Assistant Post Reference Number AH/02/18

A = ExcellentCandidates Name: B = Satisfactory

C = Unsatisfactory

Selection Factors(Person Specification)

Criteria Interview Panel Comments Rating

A B CQUALIFICATIONS & TRAINING

No formal qualifications or training required.

EXPERIENCE Desirable Previous experience of carrying out housekeeping/laundry duties within a similar environment.

KNOWLEDGE Desirable Awareness of COSHH and Health & Safety Regulations.

Awareness of Infection Control Regulations.COMPETENCIES & SKILLS Essential Attention to detail.

Ability to follow instructions.Interpersonal skills.Time management skills.Discretion.Ability to adapt and work effectively as part of a team.

PERSONAL CHARACTERISTICS AND OTHER

Essential Motivated.Positive attitude to work.Trustworthy and honest.

Equal Opportunities Monitoring Form

We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity.

Please complete this form and return it with your application. The form will be separated from your application on receipt. The information on this form will be used for monitoring purposes only and will play no part in the recruitment process.

All questions are optional. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied will be treated in the strictest confidence.

Thank you for your assistance.

ABOUT THE VACANCY

Please state which job you have applied for and the closing date given for applications.

Job applied for: ...................................................

Reference Number: ...................................................

Where did you hear about this job (please tick)?

Newspaper (please specify)

Friend Recruitment company

.......................................

Hospice website

Other (please specify)

......................

GENDER

What is your gender (please tick)?

MaleFemalePrefer not to say

(If you are undergoing gender reassignment, please use the gender identity you intend to acquire.)

GENDER IDENTITY

Do you identify as transgender/transsexual?

YesNoPrefer not to say

ETHNIC GROUP

How would you describe your nationality and/or ethnicity (please tick)?

AWhite:

BMixed race:

CAsian or Asian British:

British - English, Scottish or Welsh

White and Black Caribbean

Indian

Irish White and Black African

Pakistani

Other White background

White and Asian Bangladeshi

Other Mixed background

Other Asian background

DBlack or Black British:

EChinese and other groups:

Caribbean Chinese Prefer not to say

African Other ethnic group

Other Black background

Marital Status

Single

Married

Prefer not to say

Other (please specify)

………………………………………………………………………

AGE

What is your age (please tick)?

16–17

18–21

22–30

31–40

41–50

51–60

61–65

66–70

71+ Prefer not to say

SEXUAL ORIENTATION

How would you describe your sexual orientation (please tick)?

Heterosexual / straight

Bisexual Prefer not to say

Gay man Gay woman / lesbian

RELIGION OR BELIEF

Please describe your religion or other strongly-held belief.

I would describe my religion or belief as: .................................................

I have no particular religion or belief

Prefer not to say

DISABILITY

The Equality Act 2010 defines a disability as a "physical or mental impairment which has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities". An effect is long-term if it has lasted, or is likely to last, more than 12 months. Do you consider that you have a disability under the Equality Act (please tick)?

Yes No

Used to have a disability but have now recovered

Don't know

Prefer not to say