نسخة من Trouble Codes Copystar-Kyocera_blackcat4866

Model Error Code DescriptionC0030

FS-1128MFP C0070

C0100

C0120

C0130

C0140

C0150

C0170

C0180

C0420

FS-1128MFP C0830

FS-1128MFP C0840

FS-1128MFP C0870

FS-1128MFP (2H92JN)

Fax Control PWB System Problem. Processing with the optional fax software was disabled due to a hardware problem.

Fax Control PWB Incompatibility Problem. Fax software is not compatible with the main software.

FS-1028MFP, FS-1128MFP

Backup Memory Device Error. Defective flash memory or defective control PWB.


MAC Address Data Error. Defective flash memory.


Backup Memory Read/Write Error. Defective flash memory or defective control PWB.


Backup Memory Data Error. Defective flash memory or defective control PWB.


Control PWB EEPROM Error. Detecting control PWB EEPROM (U17) communication error.


Billing Counting Error. Defective control PWB or its EEPROM (U17).


Machine Number Mismatch Error. Machine number does not match on main and engine PWBs.


Paper Feeder Communication Error. Communication error between the control PWB and optional paper feeder.

Flash ROM Program Area Checksum Error. A checksum error occurred with the program of the fax control PWB.

Faults of RTC. The time is judged to go back based on the comparison of the RTC time and the current time, or (5) years or more have passed.

Fax Control PWB to Main PWB High-Capacity Data Transfer Problem. High-capacity data transfer between fax control PWB and main PWB was not normally performed even if data transfer was tried several times.

FS-1128MFP C0920

C2000

C2610

C2620

C3100

C3200

Fax File System Error. The backup data is not retained for file system abnormality of flash memory of fax control PWB.


Main Motor Error. The main motor ready input is not given for 2 sec, after the main drive motor has turned On.


PF-100 Paper Feeder Motor Error. The PF paper feed motor ready input is not given for 2 sec, after the PF paper feed drive motor has turned On. (Optional paper feeder 1)


PF-100 Paper Feeder Motor Error. The PF paper feed motor ready input is not given for 2 sec, after the PF paper feed drive motor has turned On. (Optional paper feeder 2)


ISU Home Position Error. Home position is not correct when power is turned On, or copying a document from the contact glass.


Exposure Lamp Error. The exposure lamp is not turned On.

C3300

C3500

C4000

C4200

C6000

C6020

C6030

C6400

C7990

F000


AGC Error. After AGC the correct input is not obtained at the CCD.


CPU-ASIC (CCD PWB) Communication Error. An error code is detected.


Polygon Motor Error. Polygon motor ready input is not given for 6 sec while the polygon motor is On.


Beam Detect Error. BD sensor does not detect the laser beam.


Broken Fuser Heater Wire. The temperature does not rise after the fuser heater lamp is turned On.


Abnormally High Fuser Unit Thermistor Temperature. Thermistor detects abnormally high temperature.


Broken Fuser Thermistor Wire.Input from fuser thermistor is 0 (A/D value).


Zero-Cross Signal Error. The zero cross signal does not reach the control PWB for a specified time.


Waste Toner Full. The waste toner sensor has detected that the waste toner reservoir (drum unit) is full.


Control PWB-Operation panel PWB comunication error.

F020

F040

F041

F050

F186 Control PWB Video Data Control Error.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP


Control PWB RAM Checksum Error. Defective main RAM on the control PWB or defective expanded memory DIMM.


Control PWB Engine Communication Error.


Control PWB-Scanner PWB Communication Error. A communication error is detected.


Control PWB Engine Checksum Error. Some error may have occurred while downloading firmware, or defective control PWB.


E00000 or U00000

Fax Communication Error: No response or line busy after the set number of redials.

E00100 or U00100

Fax Communication Error: Transmission was interruped by a press of the Stop/Clear key.

E00200 or U00200

Fax Communication Error: Reception was interrupted by a press of the Stop/Clear key.

E00300 or U00300

Fax Communication Error: Recording paper on the destination unit has run out during reception.

E00420 or U00420

Fax Communication Error: A relay request was received from the host center but interrupted because of a mismatch in permit ID or telephone number.

E00421 or U00421

Fax Communication Error: Subaddress-based relay reception was interrupted because of a mismatch in the specified subaddress relay box number.

E00430 or U00430

Fax Communication Error: Polling request (confidential or reverse polling) was received but interrupted because of a mismatch in the permit number.

E00430 or U00430

Fax Communication Error: Subaddress-based bulletin board transmission was interrupted because of a mismatch in the permit ID of the transmitting unit.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E00431 or U00431

Fax Communication Error: Confidential polling transmission was interrupted because the specified confidential box number was not registered.

E00431 or U00431

Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered.

E00432 or U00432

Fax Communication Error: Confidential polling transmission was interrupted because of a mismatch in the confidential box ID number.

E00432 or U00432

Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because of a mismatch in the subaddress confidential box number.

E00433 or U00433

Fax Communication Error: Confidential polling request was received but data was not present in the confidential box.

E00433 or U00433

Fax Communication Error: Subaddress-based bulletin board transmission request was received but data was not present in the subaddress confidential box.

E00434 or U00434

Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box number was intended for encryption.

E00435 or U00435

Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box was being accessed.

E00435 or U00435

Fax Communication Error: Subaddress-based bulletin board transmission request was received but interrupted because the specific subaddress confidential box was being accessed.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E00440 or U00440

Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was not registered.

E00440 or U00440

Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay reception was interrupted because the specific subaddress box was not registered.

E00440 or U00440

Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay command reception was interrupted because the specific subaddress box number was being accessed.

E00441 or U00441

Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was intended for encryption.

E00450 or U00450

Fax Communication Error: The destination transmitter disconnected because the permit IDs did not agree while the destination transitter is in password-check transmission or restricted transmission.

E00460 or U00460

Fax Communication Error: Encrypted reception was interrupted because the specified encryption box number was not registered.

E00460 or U00460

Fax Communication Error: Ecrypted reception request was received but interrupted because the specified encryption box was being accessed.

E00462 or U00462

Fax Communication Error: Ecryption reception was interrupted because the encryption key for the specified encryption box was not registered.

E00500 or U00500

Fax Communication Error: Multiple communication was interrupted and the call was not made on destination units after interruption.

E00600 or U00600

Fax Communication Error: The document processor cover is open.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP Fax Communication Error: System error.

FS-1128MFP

FS-1128MFP

FS-1128MFP

E00601 or U00601

Fax Communication Error: Document jam or the document length exceeds the maximum.

E00602 or U00602

Fax Communication Error: Image scanning section problem.

E00603 or U00603

Fax Communication Error: No document feed.

E00604 or U00604

Fax Communication Error: Document length exceeded the limit of the bitmap memory capacity.

E00610 or U00610

Fax Communication Error: Recording section cover open.

E00611 or U00611

Fax Communication Error: Recording paper jam.

E00613 or U00613

Fax Communication Error: Image writing section problem.

E00614 or U00614

Fax Communication Error: Nearly empty of recording paper.

E00615 or U00615

Fax Communication Error: Empty of recording paper.

E00620 or U00620

Fax Communication Error: Copier fixing unit problem.

E00622 or U00622

Fax Communication Error: Copier drive motor problem.

E00655 or U00655

Fax Communication Error: CTS was not activated after RTS due to a modem error.

E00656 or U00656

Fax Communication Error: Data was not transmitted after CTS was activated due to a modem error.

E00670 or U00670

Fax Communication Error: Power was cut off during communication.

E00677 or U00677

Fax Communication Error: There was no file to transmit in the memory transmission mode.

E00690 or U00690

E00700 or U00700

Fax Communication Error: Communication was interrupted because of a problem in the destination unit.

E00800 or U00800

Fax Communication Error: A page transmission error occurred in G3 mode, because of reception of a RTN or PIN signal.

E00810 or U00810

Fax Communication Error: A page transmission error re-occurred in G3 mode after retry of transmission in ECM mode.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E00900 or U00900

Fax Communication Error: A page reception error occurred in G3 mode. An RTN or PIN signal was transmitted because of a page reception error.

E00910 or U00910

Fax Communication Error: A page reception error occurred in G3 mode. A page reception error remained after retry of transmission in ECM mode.

E01000 or U01000

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An FTT signal was received for a set number of times after TCF signal transmissions at 2400bps.

E01000 or U01000

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400bps.

E01001 or U01001

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. The function of the unit differs from that indicated by a DIS signal.

E01010 or U01010

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DNL (MPS or EOM) signal, and the preset number of command retransfers was exceeded (between units of our make).

E01011 or U01011

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DCS, TCF signal, and the preset number of command retransfers was exceeded.

E01012 or U01012

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS1, NSS2 (TCF) signal, and the preset number of command retransfers was exceeded (between units of our make).

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01013 or U01013

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS3, TCF signal, and the preset number of command retransfers was exceeded (between units of our make).

E01014 or U01014

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an MPS signal, and the preset number of command retransfers was exceeded.

E01015 or U01015

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOM signal, and the preset number of command retransfers was exceeded.

E01016 or U01016

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An MCF signal was received but no DIS signal was received after transmission of an EOM signal, and T1 timeout was detected.

E01017 or U01017

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOP signal, and the preset number of command retransfers was exceeded.

E01018 or U01018

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PRI-EOP signal, and the preset number of command retransfers was exceeded.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01019 or U01019

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CNC signal, and the preset number of command retransfers was exceeded (between units of our make).

E01020 or U01020

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CTC signal, and the preset number of command retransfers was exceeded (ECM).

E01021 or U01021

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOR.Q signal, and the preset number of command retransfers was exceeded (ECM).

E01022 or U01022

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a RR signal, and the preset number of command retransfers was exceeded (ECM).

E01023 or U01023

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PS.NULL signal, and the preset number of command retransfers was exceeded (ECM).

E01024 or U01024

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.MPS signal, and the preset number of command retransfers was exceeded (ECM).

E01025 or U01025

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOM signal, and the preset number of command retransfers was exceeded (ECM).

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01026 or U01026

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOP signal, and the preset number of command retransfers was exceeded (ECM).

E01027 or U01027

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.PRI-EOP signal, and the preset number of command retransfers was exceeded (ECM).

E01028 or U01028

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. T5 timeout was detected during ECM Transmission (ECM).

E01040 or U01040

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received during standby for DIS signal reception.

E01041 or U01041

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between units of our make).

E01042 or U01042

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS, TCF signal.

E01043 or U01043

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS1, NSS2 (TCF) signal (between units of our make).

E01044 or U01044

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS3, TCF signal (between units of our make).

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E010x45 or U01045

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an MPS signal.

E01046 or U01046

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOM signal.

E01047 or U01047

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOP signal.

E01048 or U01048

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PRI-EOP signal.

E01049 or U01049

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CNC signal (between units of our make).

E01050 or U01050

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTC signal (ECM).

E01051 or U01051

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an EOR.Q signal (ECM).

E01052 or U01052

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RR signal (ECM).

E01053 or U01053

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.NULL signal (ECM).

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01054 or U01054

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.MPS signal (ECM).

E01055 or U01055

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOM signal (ECM).

E01056 or U01056

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOP signal (ECM).

E01057 or U01057

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.PRI-EOP signal (ECM).

E01070 or U01070

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during handshake.

E01071 or U01071

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during message transmission.

E01072 or U01072

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A brake in loop current was detected during transmission.

E01073 or U01073

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the receiver unit, a CM signal was not detected when transmitting after reception.

E01080 or U01080

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A PIP signal was received after transmission of a PPS.NULL signal.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01091 or U01091

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because a PPR signal was received over (10) times even after reducing the communication speed to the minimum with the symbol speed maintained at the level of connection.

E01092 or U01092

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because of an impossible combination of the symbol speed and communication speed.

E01100 or U01100

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit differs from that indicated by a DCS signal.

E01101 or U01101

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal.

E01102 or U01102

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DTC (NSC) signal was received when no transmission data was in the unit.

E01110 or U01110

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DIS signal.

E01111 or U01111

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DTC (NSC) signal.

E01112 or U01112

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No training reception after reception of a DCS or NSS signal.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01113 or U01113

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an FTT signal.

E01114 or U01114

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CFR signal.

E01115 or U01115

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an MCF signal.

E01116 or U01116

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a PPR signal.

E01117 or U01117

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CTR signal.

E01118 or U01118

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an ERR signal.

E01119 or U01119

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No further signals were received after reception of a message.

E01120 or U01120

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an MCF signal.

E01121 or U01121

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTP signal.

E01122 or U01122

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTN signal.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01123 or U01123

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIP signal.

E01124 or U01124

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIN signal.

E01125 or U01125

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a CNS signal (between units of our make).

E01126 or U01126

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PPR signal (ECM).

E01127 or U01127

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an ERR signal (ECM).

E01128 or U01128

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RNR signal (ECM).

E01129 or U01129

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an SPA signal (short protocol).

E01140 or U01140

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DIS signal.

E01141 or U01141

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DTC signal.

E01142 or U01142

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS or NSS signal.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01143 or U01143

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an FTT signal.

E01144 or U01144

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CFR signal.

E01145 or U01145

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after reception of a message.

E01146 or U01146

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an MCF signal (interoffice communication after reception of an MPS, EOM signal or confidential interoffice communication).

E01147 or U01147

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTP signal.

E01148 or U01148

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTN signal.

E01149 or U01149

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIP signal.

E01150 or U01150

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIN signal.

E01151 or U01151

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPR signal (ECM).

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01152 or U01152

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTR signal (ECM).

E01153 or U01153

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an ERR signal (ECM).

E01154 or U01154

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RNR signal (ECM).

E01155 or U01155

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an SPA signal (short protocol).

E01160 or U01160

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During message reception, transmission time exceeded the maximum transmission time per line.

E01161 or U01161

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Number of error lines exceeded limits during message reception.

E01162 or U01162

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A break in loop current was detected during message reception.

E01163 or U01163

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Polarity reversal was detected during message reception.

E01164 or U01164

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. One page length exceeded the specified length during message reception.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01170 or U01170

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A decoding error occurred during MMR message reception.

E01172 or U01172

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the transmitting unit, a JM signal was not detected after transmission of a CM signal when receiving after transmission.

E01191 or U01191

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Communication was interrupted because an error occurred during an image data reception sequence in the V.34 mode.

E01199 or U01199

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DIS signal with different FIF was received after transmission of a DIS signal.

E01400 or U01400

Fax Communication Error: An invalid one-touch key was specified during communication.

E01500 or U01500

Fax Communication Error: A communication error occurred when calling in V.8 mode.

E01600 or U01600

Fax Communication Error: A communication error occurred when called in V.8 mode.

E01700 or U01700

Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary chanel equvalent device training), before starting T.30 protocol, during transmission in V.34 mode. For example: INFO0/A/Abar (B/Bbar, for polling transmission)/INFOh was not detected.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01720 or U01720

Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol, during transmission in V.34 mode. For example: PPh/ALT/MPh/E was not detected.

E01721 or U01721

Fax Communication Error: A communication error occurred before starting T.30 protocol during transmission in V.34 mode. Operation was interrupted due to the absence of a common communication speed between the units. 1) A DCN signal was received from the destination unit and the line was cut, or 2) a DIS (NSF, CSI) signal was received from the destination unit and in response to the signal, the unit transmitted a DCN signal and the line was cut.

E01800 or U01800

Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: INFO0/B/Bbar (A/Abar, for polling reception)/probing tone was not detected.

E01810 or U01810

Fax Communication Error: A communication error occurred in phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: S/Sbar/PP/TRN was not detected.

E01820 or U01820

Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol during reception in V.34 mode. For example: PPh/ALT/MPh/E was not detected.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E01821 or U01821

Fax Communication Error: Operation was interrupted due to the absence of a common communication speed between units. (including when an impossible combination of communication speed and symbol speed occurs) after MPh exchange, a DCN signal was transmitted to the destination unit and the line was cut.

E02000 or U02000

Fax Communication Error: Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was used.

E02100 or U02100

Fax Communication Error: A relay command failed because the destination unit (relay station) had no relay broadcast capability.

E02200 or U02200

Fax Communication Error: A relay command from a command station failed because a telephone number was not registered in the relay station was specified.

E02200 or U02200

Fax Communication Error: Relay broadcast was requested to a relay station but failed because a telephone number was not registered in the relay station was specified.

E02200 or U02200

Fax Communication Error: Subaddress-based relay broadcast transmission failed because the data registered in the subaddress relay box was deleted.

E02303 or U02303

Fax Communication Error: Receiving station information was not normally received in reception of a relay command. Timeout was detected before a correct DNL signal was received.

E02304 or U02304

Fax Communication Error: Receiving station information was not normally received in reception of a relay command. A signal other than MPS or EOM signal was received after a DNL signal was received.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E02400 or U02400

Fax Communication Error: An interoffice subaddress-based relay transmission was interrupted because of a mismatch in the specified relay box number.

E03000 or U03000

Fax Communication Error: No document was present in the destination unit when polling reception started.

E03100 or U03100

Fax Communication Error: In reverse polling, although no original was set in the destination unit, transmission was complete.

E03200 or U03200

Fax Communication Error: In confidential polling reception, data was not accumulated in the specified box in the destination unit.

E03200 or U03200

Fax Communication Error: In interoffice subaddress-based buletin board reception, data was not stored in the box specified by the destination unit.

E03300 or U03300

Fax Communication Error: In polling reception from a unit of our make, operation was interrupted due to a mismatch in permit ID number or telephone number.

E03300 or U03300

Fax Communication Error: In interoffice subaddress-based buletin board reception, operation was interrupted due to a mismatch in permit ID number or telephone number.

E03400 or U03400

Fax Communication Error: Polling reception was interupted because of a mismatch in individual numbers.

E03500 or U03500

Fax Communication Error: In confidential polling reception, the confidential, the specified confidential box number was not registered in the destination.

E03500 or U03500

Fax Communication Error: In interoffice subaddress-based bulletin board reception, the specified subaddress confidential box number was not registered in the destination unit.

E03500 or U03500

Fax Communication Error: The destination was being accessed.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E03600 or U03600

Fax Communication Error: Confidential polling reception was interrupted because of a mismatch in specified confidential box numbers.

E03600 or U03600

Fax Communication Error: An interoffice subaddress-based bulletin board reception was interrupted because of a mismatch in the specified subaddress confidential box number.

E03700 or U03700

Fax Communication Error: Confidential polling reception failed because the destination unit had no confidential polling transmission capability or data was not accumulated in any box in the destination unit.

E03700 or U03700

Fax Communication Error: Interoffice subaddress-based bulletin board reception failed because the destination unit had no subaddress-based bulletin board transmission capability, or data was not stored in any subaddress confidental box in the destination unit.

E04000 or U04000

Fax Communication Error: The confidential box specified for confidential transmission was not registered in the destination unit.

E04000 or U04000

Fax Communication Error: In interoffice subaddress-based transmission mode, the specified subaddress box number was not registered in the destination unit.

E04000 or U04000


E04100 or U04100

Fax Communication Error: Confidential transmission failed because the destination unit had no confidential capability.

E04100 or U04100

Fax Communication Error: Subaddress-based transmission faild because the destination unit had no subaddress-based reception capability.

E04200 or U04200

Fax Communication Error: In encrypted transmission, the specified encryption box was not registered in the destination unit.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

E04300 or U04300

Fax Communication Error: Encrypted transmission failed because the destination unit had no encrypted communication capability.

E04400 or U04400

Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted transmission. Encryption keys did not agree.

E04401 or U04401

Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted trasmission. The encryption key was not registered.

E04500 or U04500

Fax Communication Error: Encrypted reception was interrupted because of a mismatch in ecryption keys.

E05000 or U05000

Fax Communication Error: In transmission with a specified number, the set number of originals was different from the number of transmitted originals.

E05100 or U05100

Fax Communication Error: Password check transmission or restricted transmission was interrupted because the permit ID numbers did not match.

E05200 or U05200

Fax Communication Error: Password check reception or restricted reception was interrupted because the permit ID numbers did not match, the rejected fax numbers did match, or the destination receiver did not return its phone number.

E05300 or U05300

Fax Communication Error: Password check reception or restricted reception was interrupted because the permitted numbers did not match, the rejected numbers did match, or the machine in question did not acknowledge its phone number.

E09000 or U09000

Fax Communication Error: G3 communication was attempted but failed because the destination unit was a G2 machine.

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

FS-1128MFP

message "Add Toner."

message

message "Cannot duplex print on this paper."

E12000 or U12000

Fax Communication Error: Relay broadcast was requested from a command station but memory overflowed during reception.

E12000 or U12000

Fax Communication Error: In subaddress-based relay reception memory overflowed.

E12100 or U12100

Fax Communication Error: Relay was commanded but memory overflowed in the destination unit (relay station).

E14000 or U14000

Fax Communication Error: Memory overflowed during confidential reception.

E14000 or U14000

Fax Communication Error: Memory overflowed in subaddress-based confidential reception.

E14100 or U14100

Fax Communication Error: Memory overflowed in the destination unit during confidential transmission.

E14100 or U14100

Fax Communication Error: Memory overflowed in the destination unit during interoffice subaddress-based transmission.

E19000 or U19000

Fax Communication Error: Memory overflowed during memory reception.

E19100 or U19100

Fax Communication Error: Memory overflowed in the destination unit during transmission.

E19200 or U19200

Fax Communication Error: Memory transmission failed because a decoding error occurred.

E19300 or U19300

Fax Communication Error: Transmission failed because an error occurred during JBIG encoding.

E19400 or U19400

Fax Communication Error: Reception failed because an error occurred during JBIG encoding.



"Cannot connect to Authentication Server."


message "Cannot send fax."

message "Close Document Processor."

message "Close front cover."

message

message "File is not found. Job is cancelled."

message "Incorrect account ID. Job is cancelled."

message "Incorrect account ID."

message

message

message

message

message

message "Load paper in MP Tray"

message "Load paper to cassette 1"





"Error occurred. Turn the main power switch off and on. C####"





"Incorrect Login User Name or Password. Job is cancelled."


"Insufficient memory. Cannot start the job."


"Job Accounting restriction exceeded. Cannot print."


"Job Accounting restriction exceeded. Cannot scan."


"Job Accounting restriction exceeded. Job is cancelled."



message "Machine failure. Call service. C####"

message

message "Paper jammed."

message "Place original and press Start key."

message

message

message "Send error. ####"

FS-1128MFP message

message

message

message "Unknown toner installed. PC"

message "Unknown toner installed."



"Memory is full. Print job cannot be processed completely."




"Remove original from Document Processor."


"Scanner memory is full. Job is cancelled."


"Sub address/Polling box limit exceeded. Job is cancelled."


"The phone receiver is off the hook. Hang up."


"Top tray is full of Paper. Remove the paper."



message "USB memory error. Job is cancelled."FS-1028MFP, FS-1128MFP


Send Error 1101

Error: FTP Host Name. Enter the disable host name/IP address.


Send Error 1101

Error: Host Name. SMTP server name is not set. Error SMTP server name.


Send Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign disable SMB shared name.


Send Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign disable SMB user/password.


Send Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign the SMB user who is not allowed to access the folder.


Send Error 1102

Error: Username/Password or Shared Name/Folder Name. SMB domain name is not entered.


Send Error 1102



Send Error 1102

Error: Username/Password or Shared Name/Folder Name. SMB host name error.


Send Error 1102

Error: Username/Password. Assign disable FTP user/password.


Send Error 1102

Error: Username/Password. FTP domain name is not entered.


Send Error 1102

Error: Username/Password. User ID for email authentication is not entered or entered wrongly. Wrong authentication password is entered.


Send Error 1103

Error: Pathname or File Name. Assign disable FTP folder path.


Send Error 1103

Error: Pathname or File Name. Assign disable SMB folder path.


Send Error 1103

Error: Pathname or File Name. Connection to the FTP folder which is not permitted for reference/writing.


Send Error 1103

Error: Pathname or File Name. Connection to the SMB folder which is not permitted for reference/writing.


Send Error 1103

Error: Pathname or File Name. SMB domain name is not entered.


Send Error 1104

Error: No Recipient Address. The destination email address is not specified.


Send Error 1105

Error: Not Supported Protocol. FTP protocol is set to OFF.


Send Error 1105

Error: Not Supported Protocol. SMB protocol is set to OFF.


Send Error 1105

Error: Not Supported Protocol. SMTP protocol is set to OFF.


Send Error 1106

Error: No Sender Info. Sender email address is not entered.


Send Error 2101

Error: Can Not Connect. Assign the wrong FTP port number.


Send Error 2101

Error: Can Not Connect. Assign the wrong SMB port number.


Send Error 2101

Error: Can Not Connect. Enter the disable FTP host name/IP address.


Send Error 2101

Error: Can Not Connect. Enter the disable SMB host name/IP address.


Send Error 2101

Error: Can Not Connect. Network FTP is not connected.


Send Error 2101

Error: Can Not Connect. Network SMB is not connected.


Send Error 2101

Error: Can Not Connect. Network SMTP is not connected.


Send Error 2101

Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP.


Send Error 2101

Error: Can Not Connect. The specified server is not SMTP server.


Send Error 2102

Error: Cannot Connect With Timeout. Send the server which does not support FTP server.


Send Error 2102

Error: Cannot Connect With Timeout. The FTP server is unable to communicate.


Send Error 2102

Error: Cannot Connect With Timeout. The SMTP server is unable to communicate.


Send Error 2103

Error: Response Wait With Timeout. The FTP server is unable to communicate.


Send Error 2103

Error: Response Wait With Timeout. The SMB server is unable to communicate.


Send Error 2103

Error: Response Wait With Timeout. The SMTP server is unable to communicate.


Send Error 2201

Error: FTP Network Transfer. Error occurs on the network.


Send Error 2201

Error: SMB Network Transfer. Error occurs on the network.


Send Error 2201

Error: SMTP Network Transfer. Error occurs on the network.


Send Error 2202

Error: FTP Network Transfer With Timeout. Error occurs on the network.


Send Error 2202

Error: SMTP Network Transfer With Timeout. Error occurs on the network.


Send Error 2202

Error: TWAIN Network Transfer With Timeout. Response is not returned from the server, above the specified time.


Send Error 2202



Send Error 2203

Error: Response Wait With Timeout. Response is not returned from the FTP server, above specified time.


Send Error 2203

Error: Response Wait With Timeout. Response is not returned from the SMB server, above specified time.


Send Error 2203

Error: Response Wait With Timeout. Response is not returned from the SMTP server, above specified time.


Send Error 2204

Error: Email Size Limit. The size of the email attachment exceeds its limit.


Send Error 3101

Error: Server Response. SMTP server setting is not authenticated normally.


Send Error 3101

Error: Server Response. The FTP server is error status.


Send Error 3101

Error: Server Response. The SMTP server is error status.


Send Error 3201

Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism found.


Send Error 5101

Error: Send Software Not Yet Connected. Operation handle error. Error for stored status in the operation handle.


Send Error 5102

Error: Send Software Already Connected. Operation handle error. Error for stored status in the operation handle.


Send Error 5103

Error: Send Software Not Yet Opened. Error for storage status in the operation handle.


Send Error 5104

Error: Send Software Already Opened. Error for storage status in the operation handle.


Send Error 7101

Error: Send Software Memor Allocation. Insufficient memory space.


Send Error 7102

Error: Send Software Socket Create. Unable to create a communication socket.


Send Error 720f

Error: Send Software Unknown Error. Unable to determine the cause.


Send Error 9181

Error: Email page Max Count Over. The number of pages of a send file exceeds 999 pages.


Send Error 9181

Error: FTP page Max Count Over. The number of pages of a send file exceeds 999 pages.


Send Error 9181

Error: SMB page Max Count Over. The number of pages of a send file exceeds 999 pages.


Send Error 9181

Error: TWAIN page Max Count Over. The number of pages of a send file exceeds 999 pages.

To enter Service Mode Sim# To ExecuteTurn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Exxxxx: V.34 modem, Uxxxxx: all other modems








Press OK key.













Turn power Off/On.

Send errors are displayed on the panel only, and not recorded.



















Power Off/On. Send errors are displayed on the panel only, and not recorded.











Service Checks1) Repl fax control PWB.

1) Replace the control PWB.




1) Upgrade firmware to compatible versions, 2) Repl fax control PWB.

1) Check the installation or replace the control PWB EEPROM (U17), 2) Repl control PWB.

1) Check the installation or replace the control PWB EEPROM (U17), 2) Repl control PWB.

1) Check the installation or replace the control PWB EEPROM (U17), 2) Repl control PWB, 3) Repl engine PWB.

1) Incorrect installation-reinstall, 2) Reseat YC30 @ control PWB & paper feeder interface connector, 3) Reseat YC5 @ control PWB & paper feeder interface connector, 4) Repl interface harness, 5) Repl control PWB, 6) Repl PF main PWB.

1) Upgrade firmware to compatible versions, 2) Repl fax control PWB.

1) Reinstall the backup battery on the fax control PWB, 2) Repl fax control PWB.

1) Reinstall the fax control PWB, 2) Repl fax control PWB, 3) Repl control PWB.

1) Repl fax control PWB.

1) Reseat drive motor connector CN1 & control PWB connector YC17, 2) Pinout or replace harness, 3) Check drive components for excessive drag, 4) Repl main motor, 5) Repl control PWB.

1) Reseat PF paper feed motor connector & PF main PWB connector YC4, 2) Pinout or replace harness, 3) Check drive components for excessive drag, 4) Repl PF paper feed motor, 5) Repl control PWB.

1) Reseat PF paper feed motor connector & PF main PWB connector YC4, 2) Pinout or replace harness, 3) Check drive components for excessive drag, 4) Repl PF paper feed motor, 5) Repl control PWB.

1) Reseat flexible flat cable (FFC) between YC1 @ CCD PWB & YC8 @ control PWB, 2) Reseat FFC between YC6 @ control PWB & YC103 @ scanner PWB, 3) Reseat FFC between ISU motor & YC104 @ scanner PWB, 4) Replace FFC from YC6 to YC103, 5) Replace FFC from ISU motor to YC104, 6) Check/repl scanner HPS, 7) Check scanner drive components for excessive drag, 8) Repl scanner motor, 9) Repl image scanner unit (ISU).

1) Reseat flexible flat cable (FFC) between YC1 @ CCD PWB & YC8 @ control PWB, 2) Reseat FFC between YC6 @ control PWB & YC103 @ scanner PWB, 3) Reseat FFC between YC3 @ CCD PWB & YC101 @ inverter PWB, 4) Reseat FFC between YC102 @ inverter PWB & exposure lamp, 5) Replace FFC from YC6 to YC103, 6) Replace FFC from YC3 to YC101, 7) Replace FFC from inverter to exposure lamp, 8) Repl exposure lamp, 9) Repl inverter PWB, 10) Repl image scanner unit (ISU).

1) Reseat flexible flat cable (FFC) between YC1 @ CCD PWB & YC8 @ control PWB, 2) Repl exposure lamp, 3) Repl CCD PWB, 4) Repl control PWB, 5) Repl image scanner unit (ISU).

1) Reseat flexible flat cable (FFC) between YC1 @ CCD PWB & YC8 @ control PWB, 2) Repl exposure lamp, 3) Repl CCD PWB, 4) Repl control PWB, 5) Repl image scanner unit (ISU).

1) Reseat polygon motor connector & YC10 @ control PWB, 2) Repl polygon motor harness, 3) Repl laser unit, 4) Repl control PWB.

1) Possible condensation on polygon mirror. Clean or repl laser unit. 2) Reseat laser unit connectors, 3) Repl laser unit, 4) Repl control PWB.

1) Reseat thermistor & heat lamp connections, 2) Check/repl thermistor (check contacting heat roller & clean), 3) Check/repl thermal switch, 4) Check/repl fixing heaters.

1) Ohm out thermistor. If 0 ohms replace, 2) Repl control PWB.

1) Reseat thermistor & heat lamp connections, 2) Check/repl thermistor (check contacting heat roller & clean), 3) Check/repl thermal switch, 4) Check/repl fixing heaters.

1) Check wall outlet ground to neutral voltage. 2) Reseat YC202 @ high voltage PWB & YC23 @ control PWB, 3) Reseat YC103 @ PSU & YC201 @ high voltage PWB, 4) Repl harness from YC202 to YC23, 5) Repl harness from YC103 to YC201, 6) Check YC103-8 @ PSU for zero-crossing signal. If absent repl PSU, 4) If zero-crossing signal is present repl control PWB.

1) Shake process unit side to side, then power Off/On, 2) Repl drum unit, then power Off/On, 3) Repl waste toner sensor, 4) Repl control PWB.

1) Reseat YC1 @ operation panel PWB & YC7 @ control PWB, 2) Repl harness from YC1 to YC7, 3) Repl operation panel PWB, 4) Replace control PWB.

Load paper.

1) Power Off/On, 2) Repl expanded memory DIMM, 3) Replace control PWB. Contact Service Administrative Division.

1) Power Off/On, 2) Replace control PWB. Contact Service Administrative Division.

1) Power Off/On, 2) Replace control PWB, 3) Repl scanner PWB. Contact Service Administrative Division.

1) Reload current firmware, 2) Power Off/On, 3) Replace control PWB. Contact Service Administrative Division.

1) Power Off/On, 2) Replace control PWB. Contact Service Administrative Division.

Poor line conditions. Contact local phone provider.





Check the programming of the appropriate one-touch key.




1) Replace toner container.

1) Check registration to Authentication server. 2) Check password and computer address for Authentication Server. 3) Check connection to network.

1) To print without using duplex press OK. 2) Select the available paper type.

1) Cord connected? Check phone cord. 2) Is the permitted fax # or permitted ID # registered correctly? Check. 3) Has a communication error occurred? See above. 4) Is the destination fax line busy? Send again. 5) Does the destination fax machine respond? Send again. 6) Is there an error other than above? See above.

1) The document processor is still open even though an original has been inserted. Close the document processor. 2) Close the top cover of the document processor.

1) The top cover or the front cover is open. Close the covers securely.

1) Power Off/On. If error message remains, make a note of the number that is displayed together with the letter C. Then turn the power switch Off and contact your service representative.

1) The specified file is not found. The job is cancelled. Press the OK key.

1) This job is cancelled because it is restricted by Job Accounting. Press the OK key.

1) The Account ID does not match. Check the registered Account ID.

1) Enter the correct login user name or password.

1) Further scanning cannot be performed due to insufficient memory. Press the OK key to print the scanned pages. Press the Cancel key to cancel the printing job.



1) The printing count exceeded the acceptable count restricted by Job Accounting. Cannot print any more. This job is cancelled. Press the OK key.

1) The paper has run out. Add paper to the paper source.

1) The paper has run out. Add paper to the paper source, 2) The cassette is not properly closed. Be sure the cassette it closed securely.

1) See below:

1) Put down the receiver.


1) Unable to continue the job as the memory is used up. Press the OK key to print the scanned pages. The print job cannot be processed completely. Press the Cancel key to cancel the job.

1) If a paper jam occurs the machine will stop and the location of the jam will be indicated on the Message Display. Leave the machine On and follow the instructions to removed the jammed paper.

1) Remove originals from the document processor, put them back in their original order, and place them again. Press the Start key to resume printing. Press the Cancel key to cancel the job.

1) Remove originals from the document processor, put them back in their original order, and place them again. Press the Start key to resume printing. Press the Cancel key to cancel the job.

1) Scanning cannot be performed due to insufficient memory of scanner. The job is cancelled. Press the OK key.

1) Fax box is full and no further storage is available. The job is cancelled. Press the OK key.

1) Remove the paper from the top tray, and press the OK key to resume the job.

1) This message is displayed if the installed toner container's regional specification does not match the machine's.

1) If the toner container was taken from a different machine of the same model while it was displaying the Add Toner message, ignore the message and use the toner.

1) This job is cancelled. Press the OK key.

Enter the correct host name or IP address.

Enter the correct username/password.


Enter correct folder path.


Register [SMTP Server Name] in [Advanced]-[SMTP]-[General] in Command Center.

Enter the correct shared name. Check if the prohibited letters below are used to share name: @()!&#$%^~[]`

Enter the correct username/password. Check the access limit of destination folder.

Enter the user name with the form of either [DomainYUser], [Domain/User], or [Domain@User].

Scan folder is not shared out to the network properly.

Check if the prohibited letters are used to shared name: "&'()`;<>

Enter the user name with the form of either [DomainYUser] or [Domain/User].

Enter the correct user ID/password for authentication at [Advance] in Command Center. Enter the password of [Login User Name] of the [POP3] page or the [SMTP] page correctly.


Specify the destination address.

Enter the correct port number.




Select valid POP3 user other than [Other].



Check ON in the [Scanner]-[FTP] screen in Command Center.

Check ON in the [Scanner]-[SMB] screen in Command Center.

Check ON [SMTP] in [Avanced]-[SMTP]-[General] screen in Command Center.

Enter the correct [Sender Address] in [Advanced]-[SMTP]-[General] screen in Command Center.

Check if the server is operation properly. Check the network connection (cable, network condition within LAN, etc.).



Enter the correct [SMTP Server Name] in [Advanced]-[SMTP]-[General] in Command Center.


Check if the server is operating properly.


Check is the server is operating properly.



Check the network connection (cable, network condition within LAN, etc.).












Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Set the number of pages to 999 or less.




Change the [E-mail Size Limit] in [Advanced]-[SMTP]-[General]-[E-mail Setting] in Command Center.

Check the settings for client/server authentication.

Check the settings for client/server authentication mechanism.

Model Error Code DescriptionCS-1820 (2GM) C0030

CS-1820 C0070

CS-1820 C0150

CS-1820 C0160

CS-1820 C0170

CS-1820 C0180

CS-1820 C0210

CS-1820 C0220

CS-1820 C0280

CS-1820 C0800

CS-1820 C0830

Fax Control PWB System Problem. Processing with the optional fax software was disabled due to a software or hardware problem.


Engine PWB Backup Memory Read/Write Problem. Read and write data does not match.

Engine PWB EEPROM Backup Memory Data Problem. Data in the specified area of the backup memory does not match the specified values.

Accounting Counts Problem. When the power is turned ON the total count and scan count are abnormal both on the main PWB and the engine PWB.


Communication Problem between the main PWB and the engine PWB. When the power is turned ON, the machine does not detect the low level of SBSY and the high level of SDIR for 3 sec.

Communication Problem between the Main PWB and Operation PWB. There is no reply after 20 retrys at communication.

Fax Control PWB Communication Problem. Communication between the fax control PWB and the main PWB of the machine cannot be performed normally.

Image processing problem. JAM05 is detected twice.

Flash ROM Program Area Checksum Error. A checksum error occurred with the program of the fax control PWB.

CS-1820 C0870

CS-1820 C0880

CS-1820 C0920

CS-1820 C2000

CS-1820 C3100

CS-1820 C3200

CS-1820 C4000

CS-1820 C4010

CS-1820 C6000

CS-1820 C6020

Fax Control PWB to Main PWB High-Capacity Data Transfer Problem. High-capacity data transfer between fax control PWB and main PWB was not normally performed even if data transfer was tried several times.

Fax Control PWB Program Archive Problem. When power is turned On the compressed program in the flash ROM on the fax control PWB was not successfully decompressed.


Main Motor Problem. LOCK ALM signal remains high for 1 sec, 1 sec after the main drive motor has turned On.

Scanner Carriage Problem. Home position is not correct when power is turned On, or copying a document from the contact glass.

Exposure Lamp Problem. In indication check before starting copying, the average value in scanning of the shading plate with the CCD is 128 or more.

Polygon Motor Synchronization Problem. Polygon motor does not stabilize speed within 15 sec of START signal turning On.

Polygon Motor Steady-State Problem. The polygon motor rotation is not stable for 5 sec continuously after polygon motor stabilization.

Broken Fuser Heater Wire. The temperature does not reach 50C/122F within 13.5 sec. The temperature does not reach 100C/212F within 10 sec. Primary stabilization exceeds 10 sec. Secondary stabilization exceeds 24 sec.

Abnormally High Fuser Unit Thermistor Temperature. Thermistor detects 230C/446F for 40ms or more.

CS-1820 C6050

CS-1820 C6400

CS-1820 C7800

CS-1820 C7810

CS-1820 C7980

CS-1820 C7990

CS-1820 CF010 ROM Checksum Error.


CS-1820 CF1xx Controller System Error.





Abnormally Low Fuser Unit Thermistor Temperature. Thermistor detects 90C/194F or less for 1 sec continuously after initialization.

Zero-Cross Signal Error. While fuser heater On/Off control is performed, the zero-cross signal is not input within 3 sec of power up, or 5 sec after initialization.

Broken External Thermistor Wire. The input voltage is 0.5 v or less.

Short Circuited External Thermistor. The input voltage is 4.5 v or more.

Waste Toner Reservoir Overflow Problem (when the total number of copies is less than 100K sheets). After E31 is displayed, 1000 sheets may be copied before shutdown. Or waste toner exceeds 5 grams.

Waste Toner Reservoir Overflow Problem (when the total number of copies is more than 100K sheets). After E31 is displayed, 1000 sheets may be copied before shutdown. Or waste toner exceeds 5 grams.




CS-1820 CFxxx Controller System Error.

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E00000 or U00000


E00100 or U00100


E00200 or U00200


E00300 or U00300


E00420 or U00420


E00421 or U00421


E00430 or U00430


E00430 or U00430


E00431 or U00431


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E00431 or U00431


E00432 or U00432


E00432 or U00432


E00433 or U00433


E00433 or U00433


E00434 or U00434


E00435 or U00435


E00435 or U00435


E00440 or U00440


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E00440 or U00440


E00440 or U00440


E00441 or U00441


E00450 or U00450


E00460 or U00460


E00460 or U00460


E00462 or U00462


E00500 or U00500


E00600 or U00600


E00601 or U00601


E00602 or U00602

Fax Communication Error: Image scanning section problem

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820 Fax Communication Error: System error.

CS-1820

CS-1820

CS-1820

CS-1820

E00603 or U00603


E00604 or U00604


E00610 or U00610


E00611 or U00611


E00613 or U00613


E00614 or U00614


E00615 or U00615


E00620 or U00620


E00622 or U00622


E00655 or U00655


E00656 or U00656


E00670 or U00670


E00677 or U00677


E00690 or U00690

E00700 or U00700


E00800 or U00800


E00810 or U00810


E00900 or U00900


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E00910 or U00910


E01000 or U01000


E01000 or U01000


E01001 or U01001


E01010 or U01010


E01011 or U01011


E01012 or U01012


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01013 or U01013


E01014 or U01014


E01015 or U01015


E01016 or U01016


E01017 or U01017


E01018 or U01018


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01019 or U01019


E01020 or U01020


E01021 or U01021


E01022 or U01022


E01023 or U01023


E01024 or U01024


E01025 or U01025


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01026 or U01026


E01027 or U01027


E01028 or U01028


E01040 or U01040


E01041 or U01041


E01042 or U01042


E01043 or U01043


E01044 or U01044


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01046 or U01046


E01047 or U01047


E01048 or U01048


E01049 or U01049


E01050 or U01050


E01051 or U01051


E01052 or U01052


E01053 or U01053


E01054 or U01054


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01055 or U01055


E01056 or U01056


E01057 or U01057


E01070 or U01070


E01071 or U01071


E01072 or U01072

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A brak in loop current was detected during transmission.

E01073 or U01073


E01080 or U01080


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01091 or U01091


E01092 or U01092


E010x45 or U01045


E01100 or U01100


E01101 or U01101


E01102 or U01102


E01110 or U01110


E01111 or U01111


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01112 or U01112


E01113 or U01113


E01114 or U01114


E01115 or U01115


E01116 or U01116


E01117 or U01117


E01118 or U01118


E01119 or U01119


E01120 or U01120


E01121 or U01121


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01122 or U01122


E01123 or U01123


E01124 or U01124


E01125 or U01125


E01126 or U01126


E01127 or U01127


E01128 or U01128


E01129 or U01129


E01140 or U01140


E01141 or U01141


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01142 or U01142


E01143 or U01143


E01144 or U01144


E01145 or U01145


E01146 or U01146


E01147 or U01147


E01148 or U01148


E01149 or U01149

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIPsignal.

E01150 or U01150


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01151 or U01151


E01152 or U01152


E01153 or U01153


E01154 or U01154

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an PNP signal (ECM).

E01155 or U01155


E01160 or U01160


E01161 or U01161


E01162 or U01162


E01163 or U01163


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01164 or U01164


E01170 or U01170


E01172 or U01172


E01191 or U01191


E01199 or U01199


E01400 or U01400


E01500 or U01500


E01600 or U01600


E01700 or U01700


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E01720 or U01720


E01721 or U01721


E01800 or U01800


E01810 or U01810


E01820 or U01820

Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in he period after initiating the control channel, before starting T.30 protocol during reception in V.34 mode. For example: PPh/ALT/MPh/E was not detected.

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E02000 or U02000


E02100 or U02100


E02200 or U02200


E02200 or U02200


E02200 or U02200


E02303 or U02303

Fax Communication Error: Receiving station information was not normally received in reception of a relay command. Timeout was detected beofre a correct DNL signal was received.

E02304 or U02304


E02400 or U02400


E03000 or U03000


E03100 or U03100


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E03200 or U03200


E03200 or U03200


E03300 or U03300


E03300 or U03300


E03400 or U03400


E03500 or U03500


E03500 or U03500


E03500 or U03500


E03600 or U03600


E03600 or U03600


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E03700 or U03700


E03700 or U03700


E04000 or U04000


E04000 or U04000


E04000 or U04000


E04100 or U04100


E04100 or U04100


E04200 or U04200

Fax Communication Error: In encrypted tranmission, the specified encryption box was not registered in the destination unit.

E04300 or U04300


E04400 or U04400


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

E04401 or U04401


E04500 or U04500


E05000 or U05000


E05100 or U05100


E05200 or U05200


E05300 or U05300


E09000 or U09000


E12000 or U12000


E12000 or U12000


E12100 or U12100


E14000 or U14000


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820 message "Add paper to Casset. 1"

CS-1820 message

CS-1820 message "Add paper to MP Tray"

CS-1820 message "Close Document Processor Cover."

CS-1820 message "Close Document Processor."

CS-1820 message "Close Top Cover."

CS-1820 message "Enter address."

CS-1820 message "Enter destination."

E14000 or U14000


E14100 or U14100


E14100 or U14100


E19000 or U19000


E19100 or U19100


E19200 or U19200


E19300 or U19300


E19400 or U19400


"Add paper to Casset. 2" (with optional paper feeder)

CS-1820 message "Enter file name."

CS-1820 message "Enter host name."

CS-1820 message "Entry error. Enter correctly."CS-1820 message

CS-1820 message

CS-1820 message "Exceeded max count. Job is cancelled."

CS-1820 message "Illegal account. Job is cancelled."

CS-1820 message "Illegal user ID. Job is cancelled."

CS-1820 message "Insert cassette 1."

CS-1820 message "Insufficient memory. Unable to start job."

CS-1820 message "KPDL error. Job is cancelled. ####"

CS-1820 message "Load paper in Cassette 1. Size # Type #"

"Error occurred. Call service person. C####"

"Error occurred. Power switch off and on again. C####"

CS-1820 message "Load paper in Cassette 2. Size # Type #"

CS-1820 message "Load paper in MP Tray. Size # Type #"

CS-1820 message

CS-1820 message "Paper Jam at Cassette 1."

CS-1820 message "Paper Jam at Cassette 2."

CS-1820 message "Paper Jam at Document Processor."

CS-1820 message "Paper Jam at MP Tray."

CS-1820 message "Paper Jam in Printer."

CS-1820 message "Place original and press Start key."

"Memory Overflow. Part of the job end is printed."

CS-1820 message "Print overrun. This page isn't complete."

CS-1820 message

CS-1820 message "Replace Toner."

CS-1820 message

CS-1820 message "This key is not registered."

CS-1820 message "Toner low."

CS-1820 message "Waiting to scan."

CS-1820 message "Waste toner near full."

CS-1820 message "Wrong account ID."

"Remove original from Document Processor."

"Scan memory overflow. Job is cancelled."

CS-1820 message "Wrong password."

CS-1820 message "Wrong user ID."

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

Send Error 1101

Error: FTP Host Name. Enter the disable host name/IP address.

Send Error 1101


Send Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign disable SMB shared name.

Send Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign disable SMB user/password.

Send Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign the SMB user who is not allowed to access the folder.

Send Error 1102


Send Error 1102


Send Error 1102

Error: Username/Password or Shared Name/Folder Name. SMB host name error.

Send Error 1102

Error: Username/Password. Assign disable FTP user/password.

Send Error 1102

Error: Username/Password. FTP domain name is not entered.

Send Error 1102

Error: Username/Password. User ID for email authentication is not entered or entered wrongly. Wrong authentication password is entered.

Send Error 1103

Error: Pathname or File Name. Assign disable FTP folder path.

Send Error 1103

Error: Pathname or File Name. Assign disable SMB folder path.

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

Send Error 1103

Error: Pathname or File Name. Connection to the FTP folder which is not permitted for reference/writing.

Send Error 1103

Error: Pathname or File Name. Connection to the SMB folder which is not permitted for reference/writing.

Send Error 1104

Error: No Recipient Address. The destination email address is not specified.

Send Error 1105


Send Error 1105


Send Error 1105


Send Error 1106

Error: No Sender Info. Sender email address is not entered.

Send Error 2101

Error: Can Not Connect. Assign the wrong FTP port number.

Send Error 2101

Error: Can Not Connect. Assign the wrong SMB port number.

Send Error 2101

Error: Can Not Connect. Enter the disable FTP host name/IP address.

Send Error 2101

Error: Can Not Connect. Enter the disable SMB host name/IP address.

Send Error 2101

Error: Can Not Connect. Network FTP is not connected.

Send Error 2101

Error: Can Not Connect. Network SMB is not connected.

Send Error 2101

Error: Can Not Connect. Network SMTP is not connected.

Send Error 2101


Send Error 2101


CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

CS-1820

Send Error 2102


Send Error 2102

Error: Cannot Connect With Timeout. The FTP server is unable to communicate.

Send Error 2102

Error: Cannot Connect With Timeout. The SMTP server is unable to communicate.

Send Error 2103

Error: Response Wait With Timeout. The FTP server is unable to communicate.

Send Error 2103

Error: Response Wait With Timeout. The SMB server is unable to communicate.

Send Error 2103

Error: Response Wait With Timeout. The SMTPserver is unable to communicate.

Send Error 2201

Error: FTP Network Transfer. Error occurs on the network.

Send Error 2201

Error: SMB Network Transfer. Error occurs on the network.

Send Error 2201

Error: SMTP Network Transfer. Error occurs on the network.

Send Error 2202

Error: FTP Network Transfer With Timeout. Error occurs on the network.

Send Error 2202

Error: SMTP Network Transfer With Timeout. Error occurs on the network.

Send Error 2202


Send Error 2203

Error: Response Wait With Timeout. Response is not returned from the FTP server, above specified time.

Send Error 2203

Error: Response Wait With Timeout. Response is not returned from the SMB server, above specified time.

Send Error 2203

Error: Response Wait With Timeout. Response is not returned from the SMTP server, above specified time.

Send Error 2204


CS-1820

CS-1820

CS-1820

Send Error 3101

Error: Server Response. SMTP server setting is not authenticated normally.

Send Error 3101

Error: Server Response. The FTP server is error status.

Send Error 3101

Error: Server Response. The SMTP server is error status.


Turn power Off/On.

Turn power Off/On.

^/v to 20

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On. If code immediately returns initialize all data: Press System Menu/Counter, ^/v to Service, press & hold Start + # + Enter,

Enter > ^/v to Execute > Enter > power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

^/v to 163

^/v to 163

Press System Menu/ Counter, ^/v to Service, press & hold Start + # + Enter,




^/v to 163

^/v to 163

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.





Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.










Turn power Off/On.

Turn power Off/On.


1) Upgrade firmware to compatible versions.

1) Reload firmware, 2) Repl engine PWB.

1) Repl engine PWB, 2) Repl main PWB.


1) Repl engine PWB.


1) Run simulation U020, 2) Repl backup RAM, 3) Repl engine PWB.

1) Reseat YC7 @ main PWB, 2) Reseat YC3 @ engine PWB, 3) Repl engine PWB, 4) Repl main PWB.

1) Reseat YC13 @ main PWB, 2) Reseat YC3 @ operation PWB, 3) Repl main PWB, 4) Repl operation PWB.

1) Reseat YC1 @ fax control PWB, 2) Reseat YC1 @ main PWB, 3) Repl fax control PWB, 3) Repl main PWB.



1) Reseat YC1 @ fax control PWB, 2) Reseat YC1 @ main PWB, 3) Repl fax control PWB, 3) Repl main PWB.

1) Reseat drive motor connectors, 2) Check drive components for excessive drag, 3) Repl main motor.

1) Reseat YC10/YC11 @ engine PWB, 2) Check scanner drive components for excessive drag, 3) Check/repl scanner HPS, 4) Repl scanner motor, 5) Repl scanner PWB, 6) Repl engine PCB.

1) Reseat YC7 @ scanner PWB, 2) Repl exposure lamp & inverter PCB, 3) Adjust shading plate detection position, 4) Repl scanner PWB.

1) Reseat laser unit connectors, 2) Repl laser unit, 3) Repl engine PWB.


1) Reseat YC4 @ power supply PWB, 2) Check/repl thermistor (check contacting heat roller & clean), 3) Check/repl thermal switch, 4) Check/repl fixing heaters.

1) Ohm out thermistor. If 0 ohms replace, 2) Repl power supply PWB.

1) Reseat YC4 @ power supply PWB, 2) Ohm out thermistor. If infinite replace, 3) Check/repl thermal switch, 4) Check/repl fixing heaters.

1) Check wall outlet ground to neutral voltage. 2) Reseat YC7 @ engine PWB & YC2 @ PSU, 3) Check YC2-11 @ PSU for zero-crossing signal. If absent repl PSU, 4) If zero-crossing signal is present repl engine PWB.

1) Reseat operation panel connectors, 2) Repl operation panel PWB.

1) Reseat operation panel connectors, 2) Repl operation panel PWB.

1) Shake process unit side to side, then power Off/On, 2) Repl process unit, then power Off/On, 3) Repl waste toner sensor, 4) Repl engine PWB.

1) Shake process unit side to side, then power Off/On, 2) Repl process unit, then power Off/On, 3) Repl waste toner sensor, 4) Repl engine PWB.

1) Power Off/On, 2) Replace main PWB. Contact Service Administrative Division.







1) Power Off/On, 2) Replace main PWB.

Load paper.






1) The paper has run out. Add paper to the paper source.

1) The left cover to the document processor is open. Close the cover securely.

1) The document processor is still open even though an original has been inserted. Close the document processor.

1) The top cover or the front cover is open. Close the covers securely.

1) Enter was pressed without entering a recipient. Input the recipient's address.

1) Start was pressed without entering a recipient. Input the recipient's address.

1) An invalid character was entered.

1) Enter was pressed without entering a file name. Input the file name.

1) Enter was pressed without entering a host name. Input the host name.



1) When job accounting is enabled and the current job will exceed the account limit, press right Select to cancel the print job.

1) When job accounting is enabled and the selected account is invalid, press right Select to cancel the print job.

1) When job accounting is enabled and the wrong user ID or password is entered, press right Select to cancel the print job.

1) The paper feeder was selected, but cassette 1 is not installed properly. Push the upper cassette securely into the machine.

1) Memory shortage occurred during processing of other jobs.

1) Current print processing cannot continue. If you want to cancel printing press right Select. If Auto Error Clear is set to On, printing will be automatically resumed after a preset period of time.

1) There is no paper in the indicated cassette. Press right Select. 2) If you have loaded paper in the cassette select Print (continue) and press Enter. 3) To switch to another paper feeder location select Paper Select and press Enter. The available feed locations will be displayed. Select the desired paper feed location and press Enter.



1) The machines memory is full. Press left Select to cancel the copying procedure. 2) To end the job after a part of the job has been processed press right Select. 3) Insert fewer originals and try to copy again. 4) Add expansion memory.

1) A paper jam has occurred. Press left select to display the online help messages and remove the jammed paper.





1) The machine will attempt to make copies from any originals that remain uncopied. 2) Reposition the original on the platen or in the document feed tray and try to copy again.

1) The data transferred to the machine was too complex to print on a page. To continue printing press right Select. 2) To cancel printing press left Select.

1) This appears if there is a document in the document processor when the power is turned On. It also appears when the paper is jammed while being fed from the document processor because of the way it was placed. Remove all the document pages inside the document processor, and set them again correctly.

1) Toner has run out so further copying or printing is impossible. Replace the toner container using a new toner kit.

1) The total amount of data received by the machine exceeds the machine's internal memory. To verify the current amount of memory print out a Status Page. To cancel the copying procedure press right Select. If Auto Clear is set to On, printing will be automatically resumed after a preset period of time. 2) Lower the image quality.

1) An unregistered one-touch key was chosen. Select the correct one-touch key.

1) Toner is running low. Replace the toner container using a new toner kit as soon as possible.

1) The memory to execute the job is insufficient. The job will be automaticaly resumed after the memory capacity to execute is available. 2) To cancel the job press left Select.

1) Remove the process unit from the machine. Gently shake the process unit horizontally a few times. Reinstall it into the machine. 2) The machine will stop printing soon. Replace process unit.

1) When job accounting is enabled, the job accounting ID was already registered. Enter the correct account ID.






1) When user login is enabled, an incorrect job accounting password was entered. Enter the correct password.

1) When user management setup (User Login) is enabled, an incorrect user ID was entered. Enter the correct user ID.










CS-181, CS-221 C0070

C0100

C0110

CS-181, CS-221 C0130

CS-181, CS-221 C0140

C0150

C0160

C0170

C0180

C0210

C0240

CS-181 (2KJ), CS-221 (2KH)

Fax Control PWB System Problem. Processing with the fax software was disabled due to a software or hardware problem.


CS-180 (2KLJ), CS-220 (2KK), CS-181,

CS-221

Main EEPROM Backup Memory Device Problem. Reading from or writing to EEPROM cannot be performed.

CS-180, CS-220, CS-181, CS-221

Main PWB Backup Memory Data Problem. Data in the specified area of the backup memory does not match the specified values.

Main PWB Backup Memory Device Problem. Reading from or writing to EEPROM cannot be performed.

Main PWB Backup Memory Data Problem. Reading data from EEPROM is abnormal.

CS-180, CS-220, CS-181, CS-221

Engine EEPROM Backup Memory Device Problem. Reading from or writing to EEPROM cannot be performed.

CS-180, CS-220, CS-181, CS-221

Engine PWB EEPROM Backup Memory Data Problem. Reading data from EEPROM is abnormal.

CS-180, CS-220, CS-181, CS-221

Copy Counts Problem. When the power is turned ON the total count and scan count are abnormal both on the main PWB and the engine PWB.

CS-180, CS-220, CS-181, CS-221


CS-180, CS-220, CS-181, CS-221


CS-180, CS-220, CS-181, CS-221

Printer PWB Printer Communication Problem. The printer PWB does not respond within 120 sec of power ON.

CS-181, CS-221 C0250

CS-181, CS-221 C0280

CS-180, CS-220 A0410

CS-181, CS-221 C0410

CS-180, CS-220 A0420

CS-181, CS-221 C0420

CS-181, CS-221 C0440

CS-180, CS-220 A0500

CS-181, CS-221 C0500

CS-180, CS-220 A0510

CS-181, CS-221 C0510

C0610

CS-180, CS-220 C0620

Scanner Network Board Communication Problem. The scanner network board does not respond.

Fax Control PWB Communication Problem. Communication between the fax control PWB and the main PWB of the machine cannot be performed normally.

DP-420 Communication Problem. Communication fails (5) times consecutively.


PF-420 First Paper Feeder Communication Problem. Communication fails (5) times consecutively.


DF-420 Internal Finisher Communication Problem. Communication fails (5) times consecutively.

PF-420 Second Paper Feeder Communication Problem. Communication fails (5) times consecutively.


PF-420 Third Paper Feeder Communication Problem. Communication fails (5) times consecutively.


CS-180, CS-220, CS-181, CS-221

Bitmap DIMM Problem. There is a problem with the data or address bus of the bitmap DRAM.

Memory Input Interface Problem. Reading-In of image does not complete within 10 sec of the start of image transmission

C0630

C0800

CS-181, CS-221 C0820

CS-181, CS-221 C0830

CS-181, CS-221 C0860

CS-181, CS-221 C0870

CS-181, CS-221 C0880

CS-181, CS-221 C0890

CS-181, CS-221 C0900

CS-181, CS-221 C0920

CS-180, CS-220, CS-181, CS-221

DMA transmission of compressed, decompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time.

CS-180, CS-220, CS-181, CS-221


Fax Control PWB CG ROM Checksum Error. A checksum error occurred with the CG ROM data of the fax control PWB.

Fax Control PWB Flash ROM Program Area Checksum Error. A checksum error occurred with the program of the fax control PWB.

Fax Control PWB Software Switch Checksum Error. A checksum error occurred with the software switch value of the fax control PWB.

Fax Control PWB to Main PWB High-Capacity Data Transfer Problem. High capacity data transfer between fax control PWB and main PWB was not normally performed even if data transfer was tried the specified times.


Fax Control PWB CG Font Archive Problem. Whe power is turned On, the compressed CG font in the flash ROM on the fax control PWB was not successfully decompressed.

Fax Software Incompatiblity Detection Problem. Version of the fax software is not compatible with that of the main software.


C2000

C2200

C3100

C3200

C3300

C4000

C4010

C4200

CS-180, CS-220, CS-181, CS-221

Drive Motor Problem. A stable state does not continue for 1 sec, 1 sec after the main drive motor has turned On.

CS-180, CS-220, CS-181, CS-221

Drum Motor Problem. A stable state does not continue for 1 sec, 1 sec after the drum motor has turned On.

CS-180, CS-220, CS-181, CS-221


CS-180, CS-220, CS-181, CS-221

Exposure Lamp Problem. Non-lighting of the exposure lamp is detected at the beginning of copying.

CS-180, CS-220, CS-181, CS-221

Optical System AGC Problem. After AGC, correct input is not obtained at CCD. (Incorrect lamp intensity detected.)

CS-180, CS-220, CS-181, CS-221

Polygon Motor Synchronization Problem. Polygon motor does not stabilize speed within 20 sec of activation.

CS-180, CS-220, CS-181, CS-221


CS-180, CS-220, CS-181, CS-221

BD Steady-State Problem. ASIC detects a Beam Detect error for 600ms after polygon motor stabilization.

C6000

C6020

C6050

C6400

C7800

C7810

CS-181, CS-221 C8170

CS-181, CS-221 C8180

CS-181, CS-221 C8190

CS-180, CS-220, CS-181, CS-221

Broken Fuser Heater Wire. The temperature does not reach 70C/158F within 15 sec before secondary stabilization. Temperature does not rise 1C/1.8F each 5 sec before secondary stabilization (except during printing).

CS-180, CS-220, CS-181, CS-221

Abnormally High Fuser Unit Thermistor Temperature. Thermistor detects 230C/446F for 40ms or more.

CS-180, CS-220, CS-181, CS-221


CS-180, CS-220, CS-181, CS-221

Zero-Cross Signal Error. Interruption of the zero-cross signal does not occur more than 1 sec.

CS-180, CS-220, CS-181, CS-221


CS-180, CS-220, CS-181, CS-221

Short Circuited External Thermistor Wire. The input voltage is 4.5 v or more.

DF-420 Internal Finisher Front Side Registration Motor Problem. If front side registration HPS is On at initialization, sensor does not turn Off within 106 pulses. If HPS is Off at initialization, sensor does not turn On within 3000ms.

DF-420 Internal Finisher Rear Side Registration Motor Problem. If rear side registration HPS is On at initialization, sensor does not turn Off within 106 pulses. If HPS is Off at initialization, sensor does not turn On within 3000ms.

DF-420 Internal Finisher Trailing Edge Registration Motor Problem. If trailing edge registration HPS is On at initialization, sensor does not turn Off within 106 pulses. If HPS is Off at initialization, sensor does not turn On within 3000ms.

CS-181, CS-221 C8210

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

DF-420 Internal Finisher Stapler Problem. During initialization, stapler HPS does not change state from Off to On within 600ms of start of motor CW rotation (reverse). Stapler HPS does not change state from Off to On within 200ms of start of motor CCW rotation (forward).

E00000 or U00000


E00100 or U00100


E00200 or U00200


E00300 or U00300


E00420 or U00420


E00421 or U00421


E00430 or U00430


E00430 or U00430


E00431 or U00431


E00431 or U00431


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E00432 or U00432


E00432 or U00432


E00433 or U00433


E00433 or U00433


E00434 or U00434


E00435 or U00435


E00435 or U00435


E00440 or U00440


E00440 or U00440


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E00440 or U00440


E00441 or U00441


E00450 or U00450


E00460 or U00460


E00460 or U00460


E00462 or U00462


E00500 or U00500


E00600 or U00600


E00601 or U00601


E00602 or U00602


E00603 or U00603


E00604 or U00604


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221 Fax Communication Error: System error.

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E00610 or U00610


E00611 or U00611


E00613 or U00613


E00614 or U00614


E00615 or U00615


E00620 or U00620


E00622 or U00622


E00655 or U00655


E00656 or U00656


E00670 or U00670


E00677 or U00677


E00690 or U00690

E00700 or U00700


E00800 or U00800


E00810 or U00810


E00900 or U00900


E00910 or U00910


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01000 or U01000


E01000 or U01000


E01001 or U01001


E01010 or U01010


E01011 or U01011


E01012 or U01012


E01013 or U01013


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01014 or U01014


E01015 or U01015


E01016 or U01016


E01017 or U01017


E01018 or U01018


E01019 or U01019


E01020 or U01020


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01021 or U01021


E01022 or U01022


E01023 or U01023

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PSS.NULL signal, and the preset number of command retransfers was exceeded (ECM).

E01024 or U01024

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PSS.MPS signal, and the preset number of command retransfers was exceeded (ECM).

E01025 or U01025


E01026 or U01026


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01027 or U01027


E01028 or U01028


E01040 or U01040


E01041 or U01041


E01042 or U01042


E01043 or U01043


E01044 or U01044


E01045 or U01045


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01046 or U01046


E01047 or U01047


E01048 or U01048


E01049 or U01049


E01050 or U01050


E01051 or U01051


E01052 or U01052


E01053 or U01053


E01054 or U01054


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01055 or U01055


E01056 or U01056


E01057 or U01057


E01070 or U01070


E01071 or U01071


E01072 or U01072


E01073 or U01073


E01080 or U01080


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01091 or U01091


E01092 or U01092


E01100 or U01100


E01101 or U01101


E01102 or U01102


E01110 or U01110


E01111 or U01111


E01112 or U01112


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01113 or U01113


E01114 or U01114


E01115 or U01115


E01116 or U01116


E01117 or U01117


E01118 or U01118


E01119 or U01119


E01120 or U01120


E01121 or U01121


E01122 or U01122


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01123 or U01123


E01124 or U01124


E01125 or U01125


E01126 or U01126


E01127 or U01127


E01128 or U01128


E01129 or U01129


E01140 or U01140


E01141 or U01141


E01142 or U01142


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01143 or U01143


E01144 or U01144


E01145 or U01145


E01146 or U01146


E01147 or U01147


E01148 or U01148


E01149 or U01149


E01150 or U01150


E01151 or U01151


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01152 or U01152


E01153 or U01153


E01154 or U01154


E01155 or U01155


E01160 or U01160


E01161 or U01161


E01162 or U01162


E01163 or U01163


E01164 or U01164


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01170 or U01170


E01172 or U01172


E01191 or U01191


E01199 or U01199


E01400 or U01400


E01500 or U01500


E01600 or U01600


E01700 or U01700


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01720 or U01720


E01721 or U01721


E01800 or U01800


E01810 or U01810


E01820 or U01820


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E01821 or U01821

Fax Communication Error: Operation was interrupted due to absence of a common communication speed between units (including when an impossible combination of communication speed and symbol speed occurs) after MPh exchange, a DCN signal was transmitted to the destination unit and the line was cut.

E02000 or U02000

Fax Communication Error: Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was issued.

E02100 or U02100


E02200 or U02200


E02200 or U02200


E02200 or U02200


E02303 or U02303


E02304 or U02304


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E02400 or U02400


E03000 or U03000


E03100 or U03100


E03200 or U03200


E03200 or U03200


E03300 or U03300


E03300 or U03300


E03400 or U03400


E03500 or U03500

Fax Communication Error: In confidential polling reception, the specified confidential box number was not registered in the destination.

E03500 or U03500


E03500 or U03500


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E03600 or U03600


E03600 or U03600


E03700 or U03700


E03700 or U03700


E04000 or U04000


E04000 or U04000


E04000 or U04000


E04100 or U04100


E04100 or U04100


E04200 or U04200


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

E04300 or U04300


E04400 or U04400


E04401 or U04401


E04500 or U04500


E05000 or U05000


E05100 or U05100


E05200 or U05200


E05300 or U05300


E09000 or U09000


CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-180, CS-220 The copier is in Low Power Mode.

CS-180, CS-220 The copier is in Sleep Mode.

E12000 or U12000


E12000 or U12000


E12100 or U12100


E14000 or U14000


E14000 or U14000


E14100 or U14100


E14100 or U14100


E19000 or U19000


E19100 or U19100


E19200 or U19200


E19300 or U19300


E19400 or U19400


"- - -" appears in the copy quantity

display

"-" appears in the copy quantity

display

CS-180, CS-220 Job Accounting is enabled.

CS-181, CS-221

There is no paper in the cassette.

CS-180, CS-220 "Add Toner."

CS-181, CS-221 An error has occurred.

CS-180, CS-220 An error has occurred. See above:

CS-180, CS-220

CS-180, CS-220

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221 The slit glass is dirty.

"= = =" appears in copy quantity

display

"Add paper in cassette ## size

(###)."

Print data does not match the size or type of paper in the cassette. Replace the paper.

CS-180, CS-220, CS-181, CS-221

"Add paper in cassette #."

Copies cannot be produced because there is no toner.

"Call for service. C####"

"Call service. C####"

"Cannot copy this orig. size."

An original that cannot be copied has been set. 1) The original was set in a vertical direction during the Book Border Erase copying operation. 2) An irregular size original was set during Border Erase or Combine mode operation. 3) An original size other than Letter, Ledger, A3, A4R, A5R, B4, or B5R was set to make a split copy or duplex copy from a double page spread original.

"Cannot duplex this paper size."

Duplex copies cannot be made when A6R, B6R, Postcard, Irregular Size, or the paper size has not been specified.

"Cannot staple this size."

Stapling of small paper, such as Statement, A5R, an B5R is not possible.

"Check paper size."

There is no paper loaded of a size that can be used in the current selected mode.

"Checksum Error"

The machine has detected an error at startup.

"Clean the slit glass for original

fed from DP."

CS-181, CS-221 "Close ## cover." The indicated cover is open."

CS-180, CS-220

CS-180, CS-220 The Document Processor is open.

CS-180, CS-220 The front cover of the copier is open.

CS-180, CS-220 The left cover of the cassette is open.

CS-181, CS-221

CS-181, CS-221

CS-180, CS-220 Check the key counter.

CS-181, CS-221

CS-181, CS-221

CS-180, CS-220

CS-181, CS-221

CS-180, CS-220

CS-180, CS-220 Memory is full.

"Close document processor

cover."

The left cover of the document processor is open.

"Close document processor."

"Close front cover."

"Close left cover #."

"Exceed copy limit. Unable to

copy."

The number of copies made with your management code has reached the limit that was set in the department management mode, and copying is no longer possible with that code.

"Format error Memory card."

An unformatted memory card has been inserted, or when the machine has tried to read data from the memory card the memory card is not recognized.

"Insert Key Counter"

"Insert same memory card."

When the machine has tried to read data from the memory card, the memory card is not recognized.

"Interface occupied."

The selected interface is currently being used.

"Main Power Off/On A####"

A customer recoverable error code has occurred.

"Memory card error. Insert

again."

The memory card is accidentally removed during printer setting.

"Memory is full. Cannot

continue."

Copies cannot be produced because memory is full during the interrupt copy operation. Interrupt copying cannot be carried out.

"Memory is full. Press OK."

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-180, CS-220 Check the MP Tray paper.

CS-180, CS-220

CS-181, CS-221

CS-181, CS-221

CS-180, CS-220 "Paper jam." A paper misfed has occurred.CS-181, CS-221

"Memory is full." when copying.

Current copying cannot be processed because the memory for copying is full or the number of originals has reached the limit of 999 pages. Depending on the copy setting conditions, only one set of copies may be output, and this error message may be displayed even if a multiple number of copies is specified. In this case, copying cannot be continued.

"Memory is full." when printing.

Current printing cannot be processed because the memory for printing is full.

"MemoryCard err. Press GO."

An error has occurred in writing to or reading from the memory card.

"Misfeed in DP. Remove

original(s)."

Originals have jammed in the optional document processor.

"MP tray empty. Add paper."

"No matching paper available."

No letter/A4 paper was available in either cassette or the MP tray when a report was attempted to be output.

"Out of Staples. Please Add

Staples."

There are no staples left in the optional finisher.

"Paper capacity exceeded.

Remove paper from Job sep." when copying.

100 copies have accumulated on the optional job separator.

"Paper misfeed in the Finisher, lower Process

Tray and remove paper.

Paper has jammed in the optional finisher.

CS-181, CS-221 "Paper misfeed." A paper misfed has occurred.

CS-180, CS-220 An original has misfed.

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-181, CS-221

CS-180, CS-220

The waste toner box is full.

"Place orig on doc processor."

"Print overrun. Press GO."

Printing has not been performed properly because of insufficient memory.

"RAM disk error. Press GO."

An error has occurred in writing to or reading from the RAM disk.

"Ready to copy. Toner low."

Toner remaining in the machine is low. It is possible to copy only one by one.

"Remove paper from Finisher. Press START

key." when copying.

250 copies have accumulated on the finisher tray.

"Remove paper from the

Finisher. Press GO." when

printing.

250 prints have accumulated on the finisher tray.

"Remove paper from the Top

tray. Press GO." when printing.

250 prints have accumulated on the output tray. Or 150 copies have accumulated on the output tray with job separator installed. Or 100 copies have accumulated on the output tray when the optional finisher is installed.

"Remove paper from the Top tray. Press

START key." when copying.

250 copies have accumulated on the output tray. Or 150 copies have accumulated on the output tray with job separator installed. Or 100 copies have accumulated on the output tray when the optional finisher is installed.

"Remove paper on top tray;

Start."

250 copies have accumulated on the output tray.

CS-180, CS-220, CS-181, CS-221

"Replace waste toner box."

CS-181, CS-221

CS-180, CS-220

CS-181, CS-221

CS-180, CS-220

CS-181, CS-221

CS-181, CS-221 It is time for Periodic Maintenance.

CS-181, CS-221 No toner remains.

CS-180, CS-220 There is very little toner remaining.

CS-180, CS-220

CS-180, CS-220 It is time for Periodic Maintenance.

"Reposition original or change

cassette."

The orientations of the original and the selected paper are different.

"Reseat originals on DP."

Originals were set in the optional Document Processor when copying 2-sides, when copying from the platen in 2-sided copy, 2 in 1, 4 in 1, or when collating copies.

"Reset all originals in DP."

If the optional Document Processor is being used, there are originals left on the originals table.

"Return all originals to DP."


CS-180, CS-220, CS-181, CS-221

"Set paper cassette"

Check the paper cassette that corresponds to the lighting indicator.

CS-180, CS-220, CS-181, CS-221

"Set toner container."

The toner container has not been set properly.

CS-180, CS-220, CS-181, CS-221

"Shake the toner container."

Tap and shake the new toner container without spilling toner, and install it again.

"System Error. Main switch

Off/On." when printing.

A malfunction has occurred due to noise or a communication error occurred during printer processing.

"Time for maintenance."

"Unable to copy. Please add

toner."

Add Toner indicator blinks

On and Off

Periodic Maintenance

indicator blinks On and Off

This is a notification that the time for periodic maintenance is approaching.

Periodic Maintenance

indicator lights solid


Turn power Off/On.

Turn power Off/On.

20

Turn power Off/On.

20

Turn power Off/On.

20

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On. If code immediately returns initialize all data: 10871087

Start > +/- zoom to "On" > Start > Stop/Clear > 1 > Start.





Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 163

10871087 163

10871087 163

10871087 163

Turn power Off/On.

Turn power Off/On.

10871087 906

10871087 906

10871087 906

Use +/- Zoom keys to 163 > Start > "CLE" > Start > Stop/Clear > +/- Zoom to 001 > Start (to exit).




Use +/- Zoom keys to 906 > Start > ^/v to select Execute > Start.



10871087 906 Use +/- Zoom keys to 906 > Start > ^/v to select Execute > Start.













1) Repl EEPROM, 2) Repl main PWB.

1) Repl main/engine PWB (180-220) or main PWB (181-221).

1) Run simulation U020, 2) Repl main/engine PWB (180-220) or main PWB (181-221).

1) Run simulation U020, 2) Repl EEPROM, 3) Repl main PWB.

1) Reload firmware, 2) Repl main/engine PWB (180-220) or engine PWB (181-221).

1) Run simulation U020, 2) Repl main/engine PWB (180-220) or engine PWB (181-221).

1) Repl main/engine PWB (180-220), or main or engine PWB (181-221).

1) Contact Kyocera Service Administrative Division, 2) Install the correct EEPROM, 3) Repl main/engine PWB (180-220), or main or engine PWB (181-221).

1) Reseat cables & connectors, 2) Repl main/engine PWB (180-220), or main or engine PWB (181-221).

1) Reseat interface PWB to printer PWB, 2) Repl printer PWB. 3) Repl main/engine PWB (180-220) or main PWB (181-221).

1) Repl main/engine PWB.

1) Reseat scanner network board, 2) Repl scanner network PWB, 3) Repl main PWB.

1) Reseat fax control PCB (YC1 @ fax PWB & YC10 @ main PWB), 2) Repl fax control PWB, 3) Repl main PWB.

1) Reseat DP connectors, 2) Repl DP driver PWB, 3) Repl main/engine PWB.

1) Reseat DP connectors, 2) Repl DP driver PWB, 3) Repl engine PWB.

1) Reseat PF connectors, 2) Repl PF main PWB, 3) Repl main/engine PWB.

1) Reseat PF connectors, 2) Repl PF main PWB, 3) Repl engine PWB.

1) Reseat DF connectors (YC1 @ finisher main PWB and YC4 @ engine PWB), 2) Repl finisher main PWB, 3) Repl engine PWB.





1) Reseat DIMM on main/engine or main PWB, 2) Repl DIMM on main/engine or main PWB, 3) Repl main/engine PWB (180-220) or main PWB (181-221).







1) Repl main/engine PWB (180-220) or main PWB (181-221).

1) Repl main/engine PWB (180-220) and main PWB (181-221).

1) Upgrade or reload fax firmware, 2) Repl fax control PWB.

1) Reseat fax control PCB (YC1 @ fax PWB & YC10 @ main PWB), 2) Repl fax control PWB, 3) Repl main PWB.

1) Reseat drive motor connectors and YC6 @ main/engine PWB (180-220) or YC6 @ engine PWB (181-221), 2) Check drive components for excessive drag, 3) Repl drive motor, 4) Repl main/engine PWB (180-220) or engine PWB (181-221).

1) Reseat drum motor connectors and YC6 @ main/engine PWB (180-220) or YC6 @ engine PWB (181-221), 2) Check drive components for excessive drag, 3) Repl drum motor, 4) Repl main/engine PWB (180-220) or engine PWB (181-221).

1) Reseat scanner motor connectors, HPS connector, and YC5 @ main/engine PWB (180-220) or engine PWB (181-221), 2) Check scanner drive components for excessive drag, 3) Check/repl scanner HPS, 4) Repl scanner motor, 5) Repl main/engine PCB (180-220) or engine PWB (181-221).

1) Reseat lamp circuit connectors and YC16 @ main/engine PWB (180-220) or engine PWB (181-221), 2) Repl exposure lamp & inverter PCB, 3) Adjust shading plate detection position, 4) Repl main/engine PWB (180-220) or engine PWB (181-221).

1) Reseat lamp circuit connectors, CCD connectors, and YC27 @ main/engine PWB (180-220) or YC5 @ main PWB (181-221), 1) Repl exposure lamp & inverter PWB, 2) Adjust shading plate detection position, 3) Repl CCD, 4) Repl main/engine PWB (180-220) or main PWB (181-221).

1) Reseat laser unit connectors and YC3 @ main/engine PWB (180-220) or YC3 @ engine PWB, 2) Repl laser unit, 3) Repl main/engine PWB (180-220) or engine PWB (181-221).



1) Check that thermistor is contacting heat roller & clean, 2) Check/repl thermal switch, 3) Check/repl fixing heaters.

1) Check thermistor resistance, if 0 ohms replace, 2) Repl power supply PWB.

1) Check thermistor resistance, if infinite ohms replace, 2) Check that thermistor is contacting heat roller & clean, 3) Check/repl thermal switch, 4) Check/repl fixing heaters.

1) Check wall outlet ground to neutral voltage. 2) Check YC2-2 @ PSU for zero-crossing signal. If absent repl PSU, 3) If zero-crossing signal is present repl Main/Engine PWB (180-220) or engine PWB (181-221).

1) Reseat humidity sensor connector, 2) Repl the cassette PWB.

1) Reseat humidity sensor connector, 2) Repl the cassette PWB.

1) Reseat connector or replace front registration motor, 2) Reseat connector or replace front registration HPS, 3) Repl finisher control PWB.

1) Reseat connector or replace rear registration motor, 2) Reseat connector or replace rear registration HPS, 3) Repl finisher control PWB.

1) Reseat connector or replace trailing edge registration motor, 2) Reseat connector or replace trailing edge registration HPS, 3) Repl finisher control PWB.

Load paper.

1) Reseat stapler connector, 2) Remove jammed staples & confirm proper staple installation, 3) Repl stapler, 4) Repl finisher control PWB.

Press [Energy Saver] to exit sleep mode.

Press any key to exit Low Power Mode, or in the case where the optional Document Processor is installed, set an original in the Document Processor.

Replace the toner container with a new one.

Specify a paper size that can be used.

Check the paper.

Use the numeric keys to enter the assigned Section Code to perform copying operations. Press [Logout] after copying is finished to display "= = =" again.

To change the paper source, press [Paper Select] key to select desired paper source and press [Enter] key. If you press [Printer] key, the following messages are displayed: GO: Prints onto the currently selected paper, CANCEL: Stops printing. Press ^/v key to select desired paper tray and press [Enter] key.

Load paper into the cassette as displayed in place of #.

Open the front cover once and close it. If the message is displayed again note the 5 digit error number. Contact service.

Check the original. 1) Set the original horizontally. 2) Back the irregular original with a standard sized white piece of paper. 3) Back the irregular original with a standard sized white piece of paper.

Select a larger paper size or turn Off stapling.

Main power Off/On to reset. If re-occurs call service.

Clean the slit glass because black lines may be copied when the optional document processor is used.

Close all the covers securely.

Close the left cover, close the front cover.

Close the Document Processor.

Close the front cover.

Make sure the key counter is set properly.

Wait for a while and retry.

Power Off. Insert memory card. Power On.

Close the left cover as displayed in place of #.

Contact your system administrator. Use the department management mode to clear the copy count.

Format the memory card. If the formatting fails, the card may be corrupt/defective.

Power Off. Re-insert memory card. Power On.

Turn power switch Off/On. Usage will be possible again once the regular display returns. If the code re-occurs, note the error code, and contact service.

Press [Stop/Clear], then [Interrupt] again after the data read in has been deleted, to exit the Interrupt Copying. After the copying operation for the interrupted copy has been complete, repeat the procedure again.

Press [OK] to start outputting the copies read in. Press [Reset} or [Stop/Clear] to delete the data read in. Reduce the number of originals and repeat the copying procedure.

Add staples.

Remove the paper. Copying will resume.

Remove the jammed paper.Remove the paper.

Select [Copy Scanned Image] to output the pages that have been scanned, or press [Cancel] to delete scanned data. Press the [Enter] key and perform copying operation again. If this error occurs frequently, additional memory is recommended.

Press the [Printer] key to display these messages: GO: Continues printing. CANCEL: Cancels printing. RESET: Resets the printer board. Only the printer functions will be reset. If using RAM Disk function reduce the size of the RAM disk. If this error occurs frequently, additional memory is recommended.

Press [Printer], select [GO], and press [Enter]. The error will be cleared.

Leave the main power switch On, and follow the appropriate procedure to remove the jammed originals.

Set paper in the MP Tray in the event there is no paper present there. When the MP Tray paper fails to be fed, reset the paper.

Press [Paper Selection] and select the supply cassette, then press [Start]. Paper will be supplied from the cassette selected.



Replace it with a new waste toner box.

The location of the jam is indicated on the message display, and the machine stops.Leave the main power switch On and folow the appropriate procedure to remove the jammed paper.

The copier will try to make copies of the originals it could not copy before. Return all originals to the originals table and try copying them again.

Press the [Printer] key to display these messages: GO: Continues printing. CANCEL: Cancels printing. RESET: Resets the printer board. Only the printer functions will be reset. If this error occurs frequently, additional memory is recommended.


Replace the toner container as soon as possible.

Remove the paper. Press [Printer], then ^/v key to select [GO], then [Enter] to resume printing. Select [CANCEL], then [Enter] to cancel printing.


Remove the paper, press [Start] and resume copying.

Set the toner container properly.

Contact your service representative.

Replace the toner container.


Change the orientation of the original. If you press [Start] key without changing the orientation, copying will be performed at 100% (1:1) magnification ratio.

Remove the originals from the Document Processor. Replace the originals on the original table after exiting the front and back copying, 2-sided copy, 2 in 1, 4 in 1, or Collate Mode and resume copying.

Remove the originals, return them to the original table and try copying them again.


Set the cassette. First pull it out and push it all the way back in.

Tap and shake the new toner container without spilling toner, and install it again.

Clear the print queue. Main power Off, wait more than 5 seconds, then main power On. Attempt printing again.

Copying can be continued for a short while before running out of toner. Prepare the replacement toner container.


C0070

C0100

C0110

CS2550 C0120 Drum EEPROM Read/Write Problem.

C0130

C0140

C0150

C0160

C0170

C0180

C0210

CS1650 (2DA), CS2050 (2DB), CS2550 (2FT)

Fax Control PCB System Problem. Processing with the fax software was disabled due to a software or hardware problem.

CS1650, CS2050, CS2550

Fax Control PCB Incompatibility Problem. Fax software is not compatible with the main software.

CS1635 (2HA), CS1650, CS2050,

CS2550

Main PWB Backup Memory Read/Write Problem. Read and write data does not match.

CS1635, CS1650, CS2050, CS2550


CS1650, CS2050, CS2550

Main PWB Backup Memory Read/Write Problem. Read and write data does not match.

CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550

Engine PWB Backup Memory Read/Write Problem. Read and write data does not match.

CS1635, CS1650, CS2050, CS2550

Engine PWB EEPROM Backup Memory Data Problem. Data in the specified area of the backup memory does not match the specified values.

CS1635, CS1650, CS2050, CS2550

Accounting Counts Problem. When the power is turned ON the total count and scan count are abnormal both on the main PWB and the engine PWB.

CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550


C0240

C0250

C0280

C0410

C0420

C0440

C0500

C0510

C0610

CS1635 C0620

C0630

CS1635 C0800

C0800

CS1635, CS1650, CS2050, CS2550

Printer PWB Printer Communication Problem. The printer PWB does not respond within 120 sec of power ON.

CS1650, CS2050, CS2550

Scanner Network Board Communication Problem. The scanner network board does not respond.

CS1650, CS2050, CS2550

Fax Control PCB Communication Problem. Communication between the fax control PCB and the main PCB of the machine cannot be performed normally.

CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550


CS1650, CS2050, CS2550

DF-410 Internal Finisher Communication Problem. Communication fails (5) times consecutively.

CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550

Bitmap DIMM Problem. There is a problem with the data or address bus of the bitmap DRAM.

Memory Input Interface Problem. Reading-In of image does not complete within 10 sec of the start of image transmission

CS1635, CS1650, CS2050, CS2550



CS1650, CS2050, CS2550


C0820

C0830

C0860

C0870

C0880

C0890

C0900

C0920

CS2550 C0960

C2000

CS1650, CS2050, CS2550

Fax Control PCB CG ROM Checksum Error. A checksum error occurred with the CG ROM data of the fax control PCB.

CS1650, CS2050, CS2550

Flash ROM Program Area Checksum Error. A checksum error occurred with the program of the fax control PCB.

CS1650, CS2050, CS2550

Fax Control PCB Software Switch Checksum Error. A checksum error occurred with the software switch value of the fax control PCB.

CS1650, CS2050, CS2550

Fax Control PCB to Main PCB High-Capacity Data Transfer Problem. High capacity data transfer between fax control PCB and main PCB was not normally performed even if data transfer was tried several times.

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550

Fax Control PCB CG Font Archive Problem. Whe power is turned On, the compressed CG font in the flash ROM on the fax control PCB was not successfully decompressed.

CS1650, CS2050, CS2550

Fax Software Incompatiblity Detection Problem. Version of the fax software is not compatible with that of the main software.

CS1650, CS2050, CS2550

Fax File System Error. The backup data is not retained for file system abnormality of flash memory of fax control PCB.

Developer EEPROM Read/Write problem. Read and write data does not match.

CS1635, CS1650, CS2050, CS2550

Drive Motor Problem. LOCK ALM signal remains high for 1 sec, 1 sec after the main drive motor has turned On.

C3100

C3200

C3300

C4000

C4010

C4200

CS1635, CS2550 C6000

CS1650, CS2050 C6000

C6020

CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550

Optical System AGC Problem. After AGC, correct input is not obtained at CCD. (Incorrect lamp intensity detected.)

CS1635, CS1650, CS2050, CS2550

Polygon Motor Synchronization Problem. Polygon motor does not stabilize speed within 20 sec (CS1635, CS2550), or 15 sec (CS1650, CS2050) of activation.

CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550

BD Steady-State Problem. MIP detects a Beam Detect error for 600ms after polygon motor stabilization.

Broken Fuser Heater Wire. The temperature does not exceed 100C/212F within 30 sec before secondary stabilization. Temperature does not rise 1C/1.8F each 5 sec before secondary stabilization.

Broken Fuser Heater Wire. The time to reach 50C/122F exceeds 13.5 sec, the time from 50C/122F to 100C/212F exceeds 10 sec, or the time before secondary stabilization exceeds 24 sec.

CS1635, CS1650, CS2050, CS2550

Abnormally High Fuser Unit Thermistor Temperature. Thermistor detects 230C/446F (CS1635, CS1650, CS2050) or 240C/464F (CS2550) for 40ms or more.

C6050

C6400

CS2550 C6420

CS2550 C7400

CS2550 C7410

CS1635 C7750

CS1635 C7760

C7800

C7810

C8170

C8180

CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550

Zero-Cross Signal Error. While fuser heater On/Off control is performed, the zero-cross signal is not input within 3 sec of power up, or 5 sec after initialization.

Fixing Fuse Cut Problem. When you try to cut the fixing fuse, the fixing is not cut within 3 sec.

Developing Unit Connector Insertion Problem. Absence of the developing unit is detected.

Drum Unit Connector Insertion Problem. Absence of the drum unit is detected.

Drum Type Mismatch Problem A. The drum type does not match with the software.

Drum Type Mismatch Problem B. The drum type is undefined.

CS1635, CS1650, CS2050, CS2550


CS1635, CS1650, CS2050, CS2550

Short Circuited External Thermistor Wire. The input voltage is 4.5 v or more.

CS1650, CS2050, CS2550

DF-410 Internal Finisher Front Side Registration Motor Problem. If front side registration HPS is On at initialization, sensor does not turn Off within 570ms. If HPS is Off at initialization, sensor does not turn On within 3180ms.

CS1650, CS2050, CS2550

DF-410 Internal Finisher Rear Side Registration Motor Problem. If rear side registration HPS is On at initialization, sensor does not turn Off within 570ms. If HPS is Off at initialization, sensor does not turn On within 2880ms.

C8190

C8210

CS1635 F000

CS1635 F010 Main PWB Checksum Error.CS1635 F020 Memory Checksum Error.

CS1635 F030 Main PWB System Error.CS1635 F040 Engine PWB Communication Error.

CS1635 F050 Engine ROM Checksum Error.E00000 or U00000

E00100 or U00100

E00200 or U00200

E00300 or U00300

E00420 or U00420

E00421 or U00421

CS1650, CS2050, CS2550

DF-410 Internal Finisher Trailing Edge Registration Motor Problem. If trailing edge registration HPS is On at initialization, sensor does not turn Off within 570ms. If HPS is Off at initialization, sensor does not turn On within 4550ms.

CS1650, CS2050, CS2550

DF-410 Internal Finisher Front Stapler Problem. During initialization, front stapler HPS does not change state from Off to On within 600ms of start of motor CW rotation (reverse). Front stapler HPS does not change state from Off to On within 200ms of start of motor CCW rotation (forward).

Operation Panel PWB Communication Error.

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E00430 or U00430

E00430 or U00430

E00431 or U00431

E00431 or U00431

E00432 or U00432

E00432 or U00432

E00433 or U00433

E00433 or U00433

E00434 or U00434

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E00435 or U00435

E00435 or U00435

E00440 or U00440

E00440 or U00440

E00440 or U00440

E00441 or U00441

E00450 or U00450

E00460 or U00460

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E00460 or U00460

E00462 or U00462

E00500 or U00500

E00600 or U00600

E00601 or U00601

E00602 or U00602

E00603 or U00603

E00604 or U00604

E00610 or U00610

E00611 or U00611

E00613 or U00613

E00614 or U00614

E00615 or U00615

E00620 or U00620

E00622 or U00622

E00655 or U00655

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E00656 or U00656

E00670 or U00670

E00677 or U00677

E00690 or U00690 Fax Communication Error: System error.

E00700 or U00700

E00800 or U00800

E00810 or U00810

E00900 or U00900

E00910 or U00910

E01000 or U01000

E01000 or U01000

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01001 or U01001

E01010 or U01010

E01011 or U01011

E01012 or U01012

E01013 or U01013

E01014 or U01014

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01015 or U01015

E01016 or U01016

E01017 or U01017

E01018 or U01018

E01019 or U01019

E01020 or U01020

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01021 or U01021

E01022 or U01022

E01023 or U01023

E01024 or U01024

E01025 or U01025

E01026 or U01026

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01027 or U01027

E01028 or U01028

E01040 or U01040

E01041 or U01041

E01042 or U01042

E01043 or U01043

E01044 or U01044

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01045 or U01045

E01046 or U01046

E01047 or U01047

E01048 or U01048

E01049 or U01049

E01050 or U01050

E01051 or U01051

E01052 or U01052

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01053 or U01053

E01054 or U01054

E01055 or U01055

E01056 or U01056

E01057 or U01057

E01070 or U01070

E01071 or U01071

E01072 or U01072

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01073 or U01073

E01080 or U01080

E01091 or U01091

E01092 or U01092

E01100 or U01100

E01101 or U01101

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01102 or U01102

E01110 or U01110

E01111 or U01111

E01112 or U01112

E01113 or U01113

E01114 or U01114

E01115 or U01115

E01116 or U01116

E01117 or U01117

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01118 or U01118

E01119 or U01119

E01120 or U01120

E01121 or U01121

E01122 or U01122

E01123 or U01123

E01124 or U01124

E01125 or U01125

E01126 or U01126

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01127 or U01127

E01128 or U01128

E01129 or U01129

E01140 or U01140

E01141 or U01141

E01142 or U01142

E01143 or U01143

E01144 or U01144

E01145 or U01145

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01146 or U01146

E01147 or U01147

E01148 or U01148

E01149 or U01149

E01150 or U01150

E01151 or U01151

E01152 or U01152

E01153 or U01153

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01154 or U01154

E01155 or U01155

E01160 or U01160

E01161 or U01161

E01162 or U01162

E01163 or U01163

E01164 or U01164

E01170 or U01170

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01172 or U01172

E01191 or U01191

E01199 or U01199

E01400 or U01400

E01500 or U01500

E01600 or U01600

E01700 or U01700

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01720 or U01720

E01721 or U01721

E01800 or U01800

E01810 or U01810

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E01820 or U01820

E02000 or U02000

E02100 or U02100

E02200 or U02200

E02200 or U02200

E02200 or U02200

E02303 or U02303

E02304 or U02304

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E02400 or U02400

E03000 or U03000

E03100 or U03100

E03200 or U03200

E03200 or U03200

E03300 or U03300

E03300 or U03300

E03400 or U03400

E03500 or U03500

E03500 or U03500

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E03500 or U03500

E03600 or U03600

E03600 or U03600

E03700 or U03700

E03700 or U03700

E04000 or U04000

E04000 or U04000

E04000 or U04000

E04100 or U04100

E04100 or U04100

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E04200 or U04200

E04300 or U04300

E04400 or U04400

E04401 or U04401

E04500 or U04500

E05000 or U05000

E05100 or U05100

E05200 or U05200

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E05300 or U05300

E09000 or U09000

E12000 or U12000

E12000 or U12000

E12100 or U12100

E14000 or U14000

E14000 or U14000

E14100 or U14100

E14100 or U14100

E19000 or U19000

E19100 or U19100

E19200 or U19200

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


E19300 or U19300

E19400 or U19400

CS1635 The copier is in Low Power Mode.

CS1635 The copier is in Sleep Mode.

CS1635 Job Accounting is enabled.

There is no paper in the cassette.

CS1635 "Add Toner."

An error has occurred.

CS1635 "Call service. C####" An error has occurred. See above:

CS1650, CS2050, CS2550


CS1650, CS2050, CS2550


"- - -" appears in the copy quantity display

"-" appears in the copy quantity display

"= = =" appears in copy quantity display

CS1650, CS2050, CS2550

"Add paper in cassette ## size (###)."

Print data does not match the size or type of paper in the cassette. Replace the paper.

CS1635, CS1650, CS2050, CS2550


Copies cannot be produced because there is no toner.

CS1650, CS2050, CS2550

"Call for service. C####"

CS1635

CS1635

"Check paper size."

CS2550

"Checksum Error"

The slit glass is dirty.

"Close ## cover." The indicated cover is open."

CS1635

CS1635 The Document Processor is open.

CS1635 "Close front cover." The front cover of the copier is open.

CS1635 "Close left cover #." The left cover of the cassette is open.

"Cannot copy this paper size."

An original that cannot be copied has been set. 1) The original was set in a vertical direction during the Book Border Erase copying operation. 2) An irregular size original was set during Border Erase or Combine mode operation. 3) An original size other than Letter, Ledger, A3, A4R, A5R, B4, or B5R was set to make a split copy or duplex copy from a double page spread original.

"Cannot duplex this paper size."

Duplex copies cannot be made when A6R, B6R, Postcard, Irregular Size, or the paper size has not been specified.

CS1650, CS2050, CS2550


Stapling of small paper, such as Statement, A5R, an B5R is not possible.

CS1650, CS2050, CS2550

There is no paper loaded of a size that can be used in the current selected mode.

"Check the Toner Container."

Toner inside the container shifts to one side.

CS1650, CS2050, CS2550

The machine has detected an error at startup.

CS1650, CS2050, CS2550

"Clean the slit glass for original fed from

DP."

CS1650, CS2050, CS2550

"Close document processor cover."

The left cover of the document processor is open.

"Close document processor."

CS1650, CS2050, CS2550

"Exceed copy limit. Unable to copy."

The number of copies made with your management code has reached the limit that was set in the department management mode, and copying is no longer possible with that code.

CS1635 "Insert Key Counter" Check the key counter.

"Interface occupied."

CS1635

CS1635

CS1635 Memory is full.

CS1650, CS2050, CS2550


An unformatted memory card has been inserted, or when the machine has tried to read data from the memory card the memory card is not recognized.

CS1650, CS2050, CS2550

"Insert same memory card."

When the machine has tried to read data from the memory card, the memory card is not recognized.

CS1650, CS2050, CS2550

The selected interface is currently being used.

"Main Power Off/On A####"

A customer recoverable error code has occurred.

CS1650, CS2050, CS2550

"Memory card error. Insert again."

The memory card is accidentally removed during printer setting.

"Memory is full. Cannot continue."

Copies cannot be produced because memory is full during the interrupt copy operation. Interrupt copying cannot be carried out.

"Memory is full. Press OK."

CS1650, CS2050, CS2550

"Memory is full." when copying.

Current copying cannot be processed because the memory for copying is full or the number of originals has reached the limit of 999 pages. Depending on the copy setting conditions, only one set of copies may be output, and this error message may be displayed even if a multiple number of copies is specified. In this case, copying cannot be continued.

"Misfeed in DP."

CS1635 Check the MP Tray paper.

CS1635

CS1635 "Paper jam." A paper misfed has occurred.

"Paper misfeed." A paper misfed has occurred.

CS1635 An original has misfed.

CS1650, CS2050, CS2550

"Memory is full." when printing.

Current printing cannot be processed because the memory for printing is full.

CS1650, CS2050, CS2550

"MemoryCard err. Press GO."

An error has occurred in writing to or reading from the memory card.

CS1650, CS2050, CS2550

Originals have jammed in the optional document processor.

"MP tray empty. Add paper."

"No matching paper available."

No letter/A4 paper was available in either cassette or the MP tray when a report was attempted to be output.

CS1650, CS2050, CS2550

"Out of Staples. Please Add Staples."

There are no staples left in the optional finisher.

CS1650, CS2050, CS2550

"Paper capacity exceeded. Remove

paper from Job sep." when copying.

100 copies have accumulated on the optional job separator.

CS1650, CS2050, CS2550

"Paper misfeed in the Finisher, lower

Process Tray and remove paper.

Paper has jammed in the optional finisher.

CS1650, CS2050, CS2550

"Place the original on the DP."

CS1635


CS1650, CS2050, CS2550

"Print overrun. Press GO."

Printing has not been performed properly because of insufficient memory.

CS1650, CS2050, CS2550

"RAM disk error. Press GO."

An error has occurred in writing to or reading from the RAM disk.

CS1650, CS2050, CS2550

"Ready to copy. Add toner."

Toner remaining in the machine is low. It is possible to copy only one by one.

CS1650, CS2050, CS2550

"Remove paper from Finisher. Press

START key." when copying.

250 copies have accumulated on the finisher tray.

CS1650, CS2050, CS2550

"Remove paper from the Finisher. Press GO." when printing.

250 prints have accumulated on the finisher tray.

CS1650, CS2050, CS2550

"Remove paper from the Top tray. Press GO." when printing.

250 prints have accumulated on the output tray. Or 150 copies have accumulated on the output tray with job separator installed. Or 100 copies have accumulated on the output tray when the optional finisher is installed.

CS1650, CS2050, CS2550

"Remove paper from the Top tray. Press START key." when

copying.

250 copies have accumulated on the output tray. Or 150 copies have accumulated on the output tray with job separator installed. Or 100 copies have accumulated on the output tray when the optional finisher is installed.

"Remove paper on top tray; Start."

250 copies have accumulated on the output tray.

CS1635, CS1650, CS2050, CS2550

"Replace waste toner box."

CS1650, CS2050, CS2550

"Reposition original or change cassette."

The orientations of the original and the selected paper are different.

CS1635

CS1635

"Set paper cassette"

"Set toner container."

It is time for Periodic Maintenance.

No toner remains.

CS1635 There is very little toner remaining.

CS1635

CS1635 It is time for Periodic Maintenance.

"Reseat originals on the DP."

Originals were set in the optional Document Processor when copying 2-sides, when copying from the platen in 2-sided copy, 2 in 1, 4 in 1, or when collating copies.

CS1650, CS2050, CS2550

"Reset all originals in DP."


"Return all originals to DP."


CS1635, CS1650, CS2050, CS2550

Check the paper cassette that corresponds to the lighting indicator.

CS1635, CS1650, CS2050, CS2550

The toner container has not been set properly.

CS1650, CS2050, CS2550

"System Error. Main switch Off/On." when

printing.

A malfunction has occurred due to noise or a communication error occurred during printer processing.

CS1650, CS2050, CS2550

"Time fo maintenance."

CS1650, CS2050, CS2550

"Unable to copy. Please add toner."

Add Toner indicator blinks On and Off

Periodic Maintenance indicator blinks On

and Off

This is a notification that the time for periodic maintenance is approaching.

Periodic Maintenance indicator lights solid


Turn power Off/On.

Turn power Off/On.

20

Turn power Off/On.

Turn power Off/On.

20

Turn power Off/On.

20

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.







Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 163

10871087 163

10871087 163

Use +/- Zoom keys to 163 > Start > "CLE" for 1635 or ^/v to "Execute" for 2550 > Start > Stop/Clear > +/- Zoom to 001 > Start (to exit).

Use +/- Zoom keys to 163 > Start > ^/v to "Execute" > Start > Stop/Clear > +/- Zoom to 001 > Start (to exit).

Use +/- Zoom keys to 163 > Start > "CLE" for 1635 or ^/v to "Execute" for 1650/2050/2550 > Start > Stop/Clear > +/- Zoom to 001 > Start (to exit).

10871087 163

10871087 163

10871087 163

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 906

10871087 906



Use +/- Zoom keys to 163 > Start > ^/v to "Execute" > Start > Stop/Clear > +/- Zoom to 001 > Start (to exit).



10871087 906

10871087 906

Turn power Off/On.

Turn power Off/On.Turn power Off/On.


Turn power Off/On.











1) Repl main PWB.

1) Run simulation U020, 2) Repl main PWB.

1) Repl drum EEPROM, 2) Repl main PWB.

1) Repl EEPROM, 2) Repl main PWB.



1) Run simulation U020, 2) Repl EEPROM, 3) Repl main PWB.

1) Run simulation U020, 2) Repl engine PWB.

1) Contact Kyocera Service Administrative Division, 2) Install the correct EEPROM, 3) Repl engine PWB, 4) Repl main PWB.

1) Reseat YC6 @ main PWB, 2) Reseat YC1 @ engine PWB, 3) Repl engine PWB, 4) Repl main PWB.

1) Repl main PWB.

1) Repl engine PWB.

1) Repl main PCB.

1) Reseat interface PWB to printer PWB, 2) Repl printer PWB. 3) Repl main PWB.

1) Reseat scanner network board, 2) Repl scanner network PWB, 3) Repl main PWB.

1) Reseat fax control PCB (YC1 @ fax PWB & YC15 @ main PWB), 2) Repl fax control PCB, 3) Repl main PWB.

1) Reseat DP connectors, 2) Repl DP driver PWB, 3) Repl main PWB.

1) Reseat PF connectors, 2) Repl PF main PWB, 3) Repl main PWB.

1) Reseat DF connectors, 2) Repl finisher main PCB, 3) Repl main PCB.



1) Reseat DIMM on main PWB, 2) Repl DIMM on main PWB, 3) Repl main PWB.

1) Reseat DIMM on main PWB, 2) Repl main PWB.

1) Repl fax control PCB.






1) Upgrade fax firmware to version 2.xx or later, 2) Repl fax control PCB.

1) Reseat fax control PCB (YC1 @ fax control PCB & YC15 @ main PCB, 2) Repl fax control PCB, 3) Repl main PCB.

1) Repl developing unit EEPROM, 2) Repl main PCB.

1) Reseat drive motor connectors, 2) Check drive components for excessive drag, 3) Repl drive motor.

1) Reseat scanner motor connectors, 2) Check scanner drive components for excessive drag, 3) Check/repl scanner HPS, 4) Repl scanner motor, 5) Repl engine PCB.

1) Reseat lamp circuit connectors, 2) Repl exposure lamp & inverter PCB, 3) Adjust shading plate detection position, 4) Check/repl scanner HPS, 5) Repl engine PCB.

1) Repl exposure lamp & inverter PCB, 2) Adjust shading plate detection position, 3) Check/repl scanner HPS, 4) Repl engine PCB, 5) Repl ISU (CCD).



1) Reseat laser unit connectors, 2) Repl laser unit, 3) Repl engine PWB, 4) Repl main PWB.

1) Check that thermistor is contacting heat roller & clean, 2) Check thermal switch, 3) Check fixing heaters.

1) Check that thermistor is contacting heat roller & clean, 2) Check thermal switch, 3) Check fixing heaters.

1) Check that thermistor is contacting fuser roller and clean, 2) Replace thermistor, 3) Repl power supply PWB.

1) Reseat fixing unit connector.

1) Reseat the drum unit, 2) Repl drum unit.

1) Check fixing heaters 2) Check that thermistor is contacting heat roller & clean, 3) Check thermal switch.

1) Check wall outlet ground to neutral voltage. 2) Check YC2-5 @ PSU for zero-crossing signal. If absent repl PSU, 3) If zero-crossing signal is present repl Engine PWB.

1) Reseat the developing unit, 2) Repl developing unit.

1) Reload engine PWB firmware. 2) Replace Engine PWB.

1) Reload engine PWB firmware. 2) Replace Engine PWB.

1) Reseat humidity sensor connector, 2) Repl the Drawer PWB.

1) Reseat humidity sensor connector, 2) Repl the Drawer PWB.

1) Reseat connector or replace front registration motor, 2) Reseat connector or replace front registration HPS, 3) Repl finisher main PCB.

1) Reseat connector or replace rear registration motor, 2) Reseat connector or replace rear registration HPS, 3) Repl finisher main PCB.

1) Repl main PWB.

1) Repl main PWB.1) Replace engine PWB, 2) Repl main PWB.

1) Repl engine PWB.

Load paper.

1) Reseat connector or replace trailing edge registration motor, 2) Reseat connector or replace trailing edge registration HPS, 3) Repl finisher main PCB.

1) Reseat stapler connector, 2) Remove jammed staples & confirm proper staple installation, 3) Repl stapler, 4) Repl finisher main PCB.

1) Repl main PWB, 2) Repl operation panel PWB.

1) Repl expansion memory, 2) Repl main PWB.

Press [Energy Saver] to exit sleep mode.

Replace the toner container with a new one.

Press any key to exit Low Power Mode, or in the case where the optional Document Processor is installed, set an original in the Document Processor.

Use the numeric keys to enter the assigned Section Code to perform copying operations. Press [Job Accounting] after copying is finished to display "= = =" again.

To change the paper source, press [Paper Select] key to select desired paper source and press [Enter] key. If you press [Printer] key, the following messages are displayed: GO: Prints onto the currently selected paper, CANCEL: Stops printing. Press ^/v key to select desired paper tray and press [Enter] key.

Load paper into the cassette as displayed in place of #.

Open the front cover once and close it. If the message is displayed again note the 5 digit error number. Contact service.

Specify a paper size that can be used.

Check the paper.

Close all the covers securely.

Close the left cover, close the front cover.

Close the Document Processor.

Close the front cover.

Check the original. 1) Set the original horizontally. 2) Back the irregular original with a standard sized white piece of paper. 3) Back the irregular original with a standard sized white piece of paper.

Select a larger paper size or turn Off stapling.

Turn the gear on the toner container to even out the toner level in the container.

Main power Off/On to reset. If re-occurs call service.

Clean the slit glass because black lines may be copied when the optional document processor is used.

Close the left cover as displayed in place of #.

Contact your system administrator. Use the department management mode to clear the copy count.

Make sure the key counter is set properly.

Wait for a while and retry.

Power Off. Insert memory card. Power On.

Format the memory card. If the formatting fails, the card may be corrupt/defective.

Power Off. Re-insert memory card. Power On.

Turn power switch Off/On. Usage will be possible again once the regular display returns. If the code re-occurs, note the error code, and contact service.

Press [Stop/Clear], then [Interrupt] again after the data read in has been deleted, to exit the Interrupt Copying. After the copying operation for the interrupted copy has been complete, repeat the procedure again.

Press [OK] to start outputting the copies read in. Press [Reset} or [Stop/Clear] to delete the data read in. Reduce the number of originals and repeat the copying procedure.

Select [Copy Scanned Image] to output the pages that have been scanned, or press [Cancel] to delete scanned data. Press the [Enter] key and perform copying operation again. If this error occurs frequently, additional memory is recommended.

Add staples.


Remove the jammed paper.Remove the paper.

Press the [Printer] key to display these messages: GO: Continues printing. CANCEL: Cancels printing. RESET: Resets the printer board. Only the printer functions will be reset. If using RAM Disk function reduce the size of the RAM disk. If this error occurs frequently, additional memory is recommended.


Leave the main power switch On, and follow the appropriate procedure to remove the jammed originals.

Set paper in the MP Tray in the event there is no paper present there. When the MP Tray paper fails to be fed, reset the paper.

Press [Paper Selection] and select the supply cassette, then press [Start]. Paper will be supplied from the cassette selected.

The location of the jam is indicated on the message display, and the machine stops.Leave the main power switch On and folow the appropriate procedure to remove the jammed paper.

The copier will try to make copies of the originals it could not copy before. Return all originals to the originals table and try copying them again.



Replace it with a new waste toner box.

Press the [Printer] key to display these messages: GO: Continues printing. CANCEL: Cancels printing. RESET: Resets the printer board. Only the printer functions will be reset. If this error occurs frequently, additional memory is recommended.


Replace the toner container as soon as possible.



Remove the paper, press [Start] and resume copying.

Change the orientation of the original. If you press [Start] key without changing the orientation, copying will be performed at 100% (1:1) magnification ratio.

Set the toner container properly.




Remove the originals from the Document Processor. Replace the originals on the original table after exiting the front and back copying, 2-sided copy, 2 in 1, 4 in 1, or Collate Mode and resume copying.



Set the cassette. First pull it out and push it all the way back in.

Clear the print queue. Main power Off, wait more than 5 seconds, then main power On. Attempt printing again.

Copying can be continued for a short while before running out of toner. Replace the toner container with a new one as soon as possible.

Model Error Code Description0xFBxx Undefined.

CS-2540, CS-3040 C0030

C0060 Main PWB Type Mismatch Error.

CS-2540, CS-3040 C0070

CS-2540, CS-3040 C0100

CS-2540, CS-3040 C0110

C0120

C0130

CS-2540, CS-3040 C0140

C0150

C0160

CS-2540, CS-3040 C0170

C0180

CS-2540 (2JB), CS-3040 (2JC), CS-2560

(2HO), CS-3060 (2HZ)

Fax PWB Problem. Processing with fax software is disabled due to software or hardware issues.

CS-2540, CS-3040, CS-2560, CS-3060

Fax PWB Incompatability Detection Problem. Fax software is not compatible with main PWB software.

Main PWB Backup Memory Device Problem. Writing or erasing has not completed even after a certain time.

Backup Memory Data Problem. Data in the specified area of the backup memory does not match the specified values.

CS-2540, CS-3040, CS-2560, CS-3060

Drum EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-2540, CS-3040, CS-2560, CS-3060

Main PWB EEPROM Backup Memory Device Problem. EEPROM can not be written or read.

Main PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM.

CS-2540, CS-3040, CS-2560, CS-3060

Engine PWB EEPROM Backup Memory Device Problem. EEPROM cannot be written or read.

CS-2540, CS-3040, CS-2560, CS-3060

Engine PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. Read & write data do not match five times consecutively.

Copy Counts Problem. A checksum error is detected in the main and engine backup memories for copy counters.

CS-2540, CS-3040, CS-2560, CS-3060

Machine Number Mismatch Error. Machine number does not match on main and engine PWBs

CS-2540, CS-3040 C0210

CS-2540, CS-3040 C0240

CS-2540, CS-3040 C0280

C0320

C0420

C0440

C0440

CS-2540, CS-3040 C0610

CS-2540, CS-3040 C0630

CS-2560, CS-3060 C0640

CS-2560, CS-3060 C0700 Optional fax CF backup is not suitable.

CPU Communication Problem. There is no reply after 3 tries at communication.

Printer PWB Printer Communication Problem. The printer PWB does not respond within 120 sec of power On.

Communication Problem between the Fax Control PWB and Main PWB. Fax control PWB does not transmit the key required command within 3 minutes of Main PWB change status signal to On. One time it resets the fax. If the key required command is not transmitted within 1 additional minute an error occurs. When FAX_READY continues to fake for 6 sec, one time it resets the fax. If FAX_READY continues to fake for 6 additional seconds, an error occurs.

CS-2540, CS-3040, CS-2560, CS-3060

Power CPU Communication Problem. Engine PWB and Power CPU are unable to communicate.

CS-2540, CS-3040, CS-2560, CS-3060

PF-670 Communication Problem. Engine PWB and Paper Feeder are unable to communicate with each other.

CS-2540, CS-3040, CS-2560, CS-3060

DF-670 Communication Problem. Finisher and Engine PWB are unable to communicate.

CS-2540, CS-3040, CS-2560, CS-3060

DF-730 Communication Problem. Finisher and Engine PWB are unable to communicate.

Bitmap Problem. The DIMM on the main PWB does not operate correctly.


Hard Disk Drive Problem. HDD cannot be accessed

C0800

CS-2540, CS-3040 C0820

CS-2540, CS-3040 C0830

CS-2540, CS-3040 C0860

CS-2540, CS-3040 C0870

CS-2540, CS-3040 C0880

CS-2540, CS-3040 C0890

CS-2540, CS-3040 C0920

C0960

C1010

CS-2540, CS-3040, CS-2560, CS-3060



Fax Control PWB Flash Program Area Checksum Error. A checksum error occurred with the program of the fax control PWB.


Fax Control PWB to Main PWB High Capacity Data Transfer Problem. High capacity data transfer between the fax control PWB and the scanner MIP PWB was not performed normally after 10 retries.

Program Archive Problem. At initialization the compressed program in the Flash ROM on the fax control PWB was not successfully decompressed.

Fax Control PWB CG Font Archive Problem. At initialization the compressed CG font in the Flash ROM on the fax control PWB was not successfully decompressed.

Fax File System Error. The backup data is not retained for file system abnormality of flash memory of fax ctrol PWB.

CS-2540, CS-3040, CS-2560, CS-3060

Developing EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-2540, CS-3040, CS-2560, CS-3060

Cassette #1 Lift Motor error. Upper lift limit switch remains low after 12 seconds of operation.

C1020

C1030

C1040

C2000

C2200

C2500

C2600

C3100

C3200

CS-2540, CS-3040, CS-2560, CS-3060

Cassette #2 Lift Motor error. Lower lift limit switch remains low after 12 seconds of operation.

CS-2540, CS-3040, CS-2560, CS-3060

PF-670 optional cassette #3 lift motor error. PF lift limit switch 1 remains low after 12 seconds of operation.

CS-2540, CS-3040, CS-2560, CS-3060

PF-670 optional cassette #4 lift motor error. PF lift limit switch 2 remains low after 12 seconds of operation.

CS-2540, CS-3040, CS-2560, CS-3060

Main Motor Problem. Stable Off is detected exceeding 1 sec after motor stability.

CS-2540, CS-3040, CS-2560, CS-3060

Drum Motor Problem. Stable Off is detected exceeding 1 sec after drum motor stability.

CS-2540, CS-3040, CS-2560, CS-3060

Paper Feed Motor error. Stable Off is detected exceeding 1 sec after paper feed motor stability.

CS-2540, CS-3040, CS-2560, CS-3060

PF-670 Drive Motor error. Lock signal exceeds 500ms.

CS-2540, CS-3040, CS-2560, CS-3060

Scanner Carriage Problem. Scanner home position is not detected at initialization or start of copying from contact glass.

CS-2540, CS-3040, CS-2560, CS-3060

Exposure Lamp Problem. Exposure lamp does not exceed the input threshold value within 5 sec of commencing reading.

CS-2540, CS-3040 C3300

CS-2560, CS-3060 C3300

CS-2560, CS-3060 C3500

C4000

C4010

CS-2540, CS-3040 C4200

CS-2560, CS-3060 C4200

C6000

C6020

C6050

C6120

C6150

C6400

CCD AGC Problem. After AGC correct input is not obtained at the CCD.


Communication Error Between Scanner and SHD.

CS-2540, CS-3040, CS-2560, CS-3060


CS-2540, CS-3040, CS-2560, CS-3060

Polygon Motor Steady-State Problem. Stable Off is detected for 5 sec continuously after polygon motor stabilization.

BD Steady-State Problem. ASIC detects a Beam Detect error for 1 sec after polygon motor stabilization.

BD Steady-State Problem. ASIC detects a Beam Detect error A for 2 sec after polygon motor stabilization.

CS-2540, CS-3040, CS-2560, CS-3060

Fuser Heater Break. Thermistor1 detected less than 40C/104F for 10 sec during warmup & ready.

CS-2540, CS-3040, CS-2560, CS-3060

Abnormally High Center Thermistor Temperature. Thermistor 2 is detected 230C/446F for 40ms or more.

CS-2540, CS-3040, CS-2560, CS-3060

Abnormally Low Center Thermistor Temperature. Thermistor 2 is detected 100C/212F or less for 1 sec continuously during copying.

CS-2540, CS-3040, CS-2560, CS-3060

Abnormally High Edge Thermistor Temperature. Thermistor 1 is detected 230C/446F for 40ms or more.

CS-2540, CS-3040, CS-2560, CS-3060

Abnormally Low Edge Thermistor Temperature. Thermistor 1 is detected 100C/212F or less for 1 sec continuously during copying.

CS-2540, CS-3040, CS-2560, CS-3060

Zero-Cross Signal Error. While fuser heater On/Off control is performed, the zero-cross signal is not input within 3 sec.

C6420

C7000

C7200

C7300

C7400

C7410

C7800

C8030

CS-2540, CS-3040 C8140

CS-2560, CS-3060 C8140

C8170

CS-2540, CS-3040, CS-2560, CS-3060

Fuser Unit Fuse Cut Problem. The fuse has been cut 3 sec after the fuse cut signal is turned on.

CS-2540, CS-3040, CS-2560, CS-3060

Toner Motor Problem. An overcurrent signal is detected exceeding 1 sec.

CS-2540, CS-3040, CS-2560, CS-3060

Broken Inner Thermistor Wire. An abnormal value is detected in the input data from the inner thermistor.

CS-2540, CS-3040, CS-2560, CS-3060

Toner Hopper Problem. Toner emptiness is detected for 300 sec, three times during toner replenishment.

CS-2540, CS-3040, CS-2560, CS-3060

Developing Unit Connection Insertion Problem. Absence of the developing unit is detected.

CS-2540, CS-3040, CS-2560, CS-3060

Drum Unit Connection Insertion Problem. Absence of the drum unit is detected.

CS-2540, CS-3040, CS-2560, CS-3060

Broken External Thermistor Wire. Thermistor on the environmental sensor outputs 4.5v or more.

CS-2540, CS-3040, CS-2560, CS-3060

DF-730 Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects On condition.

DF-730 Tray Elevation Motor Problem. Tray lower limit sensor or surface view sensor cannot be detected within 20 sec.


CS-2540, CS-3040, CS-2560, CS-3060

DF-670 Front Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the front side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

C8170

C8180

C8190

C8210

C8210

C8440

C8460

C9000

C9060

CS-2540, CS-3040, CS-2560, CS-3060

DF-730 Adjustment Motor Problem. Adjustment motor home position motor is not detected within a specific time during activation. Adjustment home position sensor is not On at activation.

CS-2540, CS-3040, CS-2560, CS-3060

DF-670 Rear Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the rear side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

CS-2540, CS-3040, CS-2560, CS-3060

DF-670 Trailing Edge Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the trailing edge home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

CS-2540, CS-3040, CS-2560, CS-3060

DF-670 Finisher Stapler Problem. Stapler home position sensor does not change state from non-detect to detect within 200ms of forward (CCW) rotation. During initial rotations stapler home position detection does not change state from non-detect to detect within 600ms of reverse (CW) rotation.

CS-2540, CS-3040, CS-2560, CS-3060

DF-730 Stapler Problem. Home position is not detected within a specific time of activation.

CS-2540, CS-3040, CS-2560, CS-3060

DF-730 Sensor Adjusting Problem. The paper entry sensor cannot be adjusted within the specified range.

CS-2540, CS-3040, CS-2560, CS-3060

DF-730 EEPROM Problem. Reading to or writing from EEPROM cannot be performed.

CS-2540, CS-3040, CS-2560, CS-3060

DP-670 Communication Problem. A communication error is detected.

CS-2540, CS-3040, CS-2560, CS-3060

DP-670 EEPROM Error. Read and write data does not match. Data in the specified area of the backup memory does not match the specified values.

CF1xx Undefined.

CF2xx Undefined.

CF3xx Undefined.

CF4xx Undefined.

CF5xx Undefined.

CF610 Undefined.

CF620 Unable to Print.

CF6xx Undefined.

CF7xx Undefined.

CFAxx HDD Error.

CFB2C Undefined.

CFB30

CFB31 Corrupt Firmware on Main EEPROM.

CFBxx Undefined.

F000

F010 Main PWB Checksum Error.

F020 Memory Checksum Error.

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

Incompatible Level Of Firmware on Main EEPROM.

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060


CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

F030 Main PWB System Error.

F040 Engine PWB Communication Error.

F041 Scanner PWB Communication Error.

F050 Engine ROM Checksum Error.

F060 Engine RAM Error.

F070 Flash ROM Error.

F080 Flash ROM Error (during download).

F090 Fax Control PWB Communication Error.

F14F Power Source PWB Second Side Error.

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

E00000 or U00000


CS-2540, CS-3040, CS-2560, CS-3060

E00100 or U00100


CS-2540, CS-3040, CS-2560, CS-3060

E00200 or U00200


CS-2540, CS-3040, CS-2560, CS-3060

E00300 or U00300


CS-2540, CS-3040, CS-2560, CS-3060

E00420 or U00420


CS-2540, CS-3040, CS-2560, CS-3060

E00421 or U00421


CS-2540, CS-3040, CS-2560, CS-3060

E00430 or U00430


CS-2540, CS-3040, CS-2560, CS-3060

E00430 or U00430


CS-2540, CS-3040, CS-2560, CS-3060

E00431 or U00431


CS-2540, CS-3040, CS-2560, CS-3060

E00431 or U00431


CS-2540, CS-3040, CS-2560, CS-3060

E00432 or U00432


CS-2540, CS-3040, CS-2560, CS-3060

E00432 or U00432


CS-2540, CS-3040, CS-2560, CS-3060

E00433 or U00433


CS-2540, CS-3040, CS-2560, CS-3060

E00433 or U00433


CS-2540, CS-3040, CS-2560, CS-3060

E00434 or U00434


CS-2540, CS-3040, CS-2560, CS-3060

E00435 or U00435


CS-2540, CS-3040, CS-2560, CS-3060

E00435 or U00435


CS-2540, CS-3040, CS-2560, CS-3060

E00440 or U00440


CS-2540, CS-3040, CS-2560, CS-3060

E00440 or U00440


CS-2540, CS-3040, CS-2560, CS-3060

E00440 or U00440


CS-2540, CS-3040, CS-2560, CS-3060

E00441 or U00441


CS-2540, CS-3040, CS-2560, CS-3060

E00450 or U00450


CS-2540, CS-3040, CS-2560, CS-3060

E00460 or U00460


CS-2540, CS-3040, CS-2560, CS-3060

E00460 or U00460


CS-2540, CS-3040, CS-2560, CS-3060

E00462 or U00462


CS-2540, CS-3040, CS-2560, CS-3060

E00500 or U00500


CS-2540, CS-3040, CS-2560, CS-3060

E00600 or U00600


CS-2540, CS-3040, CS-2560, CS-3060

E00601 or U00601


CS-2540, CS-3040, CS-2560, CS-3060

E00602 or U00602


CS-2540, CS-3040, CS-2560, CS-3060

E00603 or U00603


CS-2540, CS-3040, CS-2560, CS-3060

E00604 or U00604


CS-2540, CS-3040, CS-2560, CS-3060

E00610 or U00610


CS-2540, CS-3040, CS-2560, CS-3060

E00611 or U00611


CS-2540, CS-3040, CS-2560, CS-3060

E00613 or U00613


CS-2540, CS-3040, CS-2560, CS-3060

E00614 or U00614


CS-2540, CS-3040, CS-2560, CS-3060

E00615 or U00615


CS-2540, CS-3040, CS-2560, CS-3060

E00620 or U00620


CS-2540, CS-3040, CS-2560, CS-3060

E00622 or U00622


CS-2540, CS-3040, CS-2560, CS-3060

E00655 or U00655


CS-2540, CS-3040, CS-2560, CS-3060

E00656 or U00656


CS-2540, CS-3040, CS-2560, CS-3060

E00670 or U00670


Fax Communication Error: System error.

CS-2540, CS-3040, CS-2560, CS-3060

E00677 or U00677


CS-2540, CS-3040, CS-2560, CS-3060

E00690 or U00690

CS-2540, CS-3040, CS-2560, CS-3060

E00700 or U00700


CS-2540, CS-3040, CS-2560, CS-3060

E00800 or U00800


CS-2540, CS-3040, CS-2560, CS-3060

E00810 or U00810


CS-2540, CS-3040, CS-2560, CS-3060

E00900 or U00900


CS-2540, CS-3040, CS-2560, CS-3060

E00910 or U00910


CS-2540, CS-3040, CS-2560, CS-3060

E01000 or U01000


CS-2540, CS-3040, CS-2560, CS-3060

E01000 or U01000


CS-2540, CS-3040, CS-2560, CS-3060

E01001 or U01001


CS-2540, CS-3040, CS-2560, CS-3060

E01010 or U01010


CS-2540, CS-3040, CS-2560, CS-3060

E01011 or U01011


CS-2540, CS-3040, CS-2560, CS-3060

E01012 or U01012


CS-2540, CS-3040, CS-2560, CS-3060

E01013 or U01013


CS-2540, CS-3040, CS-2560, CS-3060

E01014 or U01014


CS-2540, CS-3040, CS-2560, CS-3060

E01015 or U01015


CS-2540, CS-3040, CS-2560, CS-3060

E01016 or U01016


CS-2540, CS-3040, CS-2560, CS-3060

E01017 or U01017


CS-2540, CS-3040, CS-2560, CS-3060

E01018 or U01018


CS-2540, CS-3040, CS-2560, CS-3060

E01019 or U01019


CS-2540, CS-3040, CS-2560, CS-3060

E01020 or U01020


CS-2540, CS-3040, CS-2560, CS-3060

E01021 or U01021


CS-2540, CS-3040, CS-2560, CS-3060

E01022 or U01022


CS-2540, CS-3040, CS-2560, CS-3060

E01023 or U01023


CS-2540, CS-3040, CS-2560, CS-3060

E01024 or U01024


CS-2540, CS-3040, CS-2560, CS-3060

E01025 or U01025


CS-2540, CS-3040, CS-2560, CS-3060

E01026 or U01026


CS-2540, CS-3040, CS-2560, CS-3060

E01027 or U01027


CS-2540, CS-3040, CS-2560, CS-3060

E01028 or U01028


CS-2540, CS-3040, CS-2560, CS-3060

E01040 or U01040


CS-2540, CS-3040, CS-2560, CS-3060

E01041 or U01041


CS-2540, CS-3040, CS-2560, CS-3060

E01042 or U01042


CS-2540, CS-3040, CS-2560, CS-3060

E01043 or U01043


CS-2540, CS-3040, CS-2560, CS-3060

E01044 or U01044


CS-2540, CS-3040, CS-2560, CS-3060

E01045 or U01045


CS-2540, CS-3040, CS-2560, CS-3060

E01046 or U01046


CS-2540, CS-3040, CS-2560, CS-3060

E01047 or U01047


CS-2540, CS-3040, CS-2560, CS-3060

E01048 or U01048


CS-2540, CS-3040, CS-2560, CS-3060

E01049 or U01049


CS-2540, CS-3040, CS-2560, CS-3060

E01050 or U01050


CS-2540, CS-3040, CS-2560, CS-3060

E01051 or U01051


CS-2540, CS-3040, CS-2560, CS-3060

E01052 or U01052


CS-2540, CS-3040, CS-2560, CS-3060

E01053 or U01053


CS-2540, CS-3040, CS-2560, CS-3060

E01054 or U01054


CS-2540, CS-3040, CS-2560, CS-3060

E01055 or U01055


CS-2540, CS-3040, CS-2560, CS-3060

E01056 or U01056


CS-2540, CS-3040, CS-2560, CS-3060

E01057 or U01057


CS-2540, CS-3040, CS-2560, CS-3060

E01070 or U01070


CS-2540, CS-3040, CS-2560, CS-3060

E01071 or U01071


CS-2540, CS-3040, CS-2560, CS-3060

E01072 or U01072

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A break in loop current was detected during transmission.

CS-2540, CS-3040, CS-2560, CS-3060

E01073 or U01073


CS-2540, CS-3040, CS-2560, CS-3060

E01080 or U01080


CS-2540, CS-3040, CS-2560, CS-3060

E01091 or U01091


CS-2540, CS-3040, CS-2560, CS-3060

E01092 or U01092


CS-2540, CS-3040, CS-2560, CS-3060

E01100 or U01100


CS-2540, CS-3040, CS-2560, CS-3060

E01101 or U01101


CS-2540, CS-3040, CS-2560, CS-3060

E01102 or U01102


CS-2540, CS-3040, CS-2560, CS-3060

E01110 or U01110


CS-2540, CS-3040, CS-2560, CS-3060

E01111 or U01111


CS-2540, CS-3040, CS-2560, CS-3060

E01112 or U01112


CS-2540, CS-3040, CS-2560, CS-3060

E01113 or U01113


CS-2540, CS-3040, CS-2560, CS-3060

E01114 or U01114


CS-2540, CS-3040, CS-2560, CS-3060

E01115 or U01115


CS-2540, CS-3040, CS-2560, CS-3060

E01116 or U01116


CS-2540, CS-3040, CS-2560, CS-3060

E01117 or U01117


CS-2540, CS-3040, CS-2560, CS-3060

E01118 or U01118


CS-2540, CS-3040, CS-2560, CS-3060

E01119 or U01119


CS-2540, CS-3040, CS-2560, CS-3060

E01120 or U01120


CS-2540, CS-3040, CS-2560, CS-3060

E01121 or U01121


CS-2540, CS-3040, CS-2560, CS-3060

E01122 or U01122


CS-2540, CS-3040, CS-2560, CS-3060

E01123 or U01123


CS-2540, CS-3040, CS-2560, CS-3060

E01124 or U01124


CS-2540, CS-3040, CS-2560, CS-3060

E01125 or U01125


CS-2540, CS-3040, CS-2560, CS-3060

E01126 or U01126


CS-2540, CS-3040, CS-2560, CS-3060

E01127 or U01127


CS-2540, CS-3040, CS-2560, CS-3060

E01128 or U01128


CS-2540, CS-3040, CS-2560, CS-3060

E01129 or U01129


CS-2540, CS-3040, CS-2560, CS-3060

E01140 or U01140


CS-2540, CS-3040, CS-2560, CS-3060

E01141 or U01141


CS-2540, CS-3040, CS-2560, CS-3060

E01142 or U01142


CS-2540, CS-3040, CS-2560, CS-3060

E01143 or U01143


CS-2540, CS-3040, CS-2560, CS-3060

E01144 or U01144


CS-2540, CS-3040, CS-2560, CS-3060

E01145 or U01145


CS-2540, CS-3040, CS-2560, CS-3060

E01146 or U01146


CS-2540, CS-3040, CS-2560, CS-3060

E01147 or U01147


CS-2540, CS-3040, CS-2560, CS-3060

E01148 or U01148


CS-2540, CS-3040, CS-2560, CS-3060

E01149 or U01149


CS-2540, CS-3040, CS-2560, CS-3060

E01150 or U01150


CS-2540, CS-3040, CS-2560, CS-3060

E01151 or U01151


CS-2540, CS-3040, CS-2560, CS-3060

E01152 or U01152


CS-2540, CS-3040, CS-2560, CS-3060

E01153 or U01153


CS-2540, CS-3040, CS-2560, CS-3060

E01154 or U01154


CS-2540, CS-3040, CS-2560, CS-3060

E01155 or U01155


CS-2540, CS-3040, CS-2560, CS-3060

E01160 or U01160


CS-2540, CS-3040, CS-2560, CS-3060

E01161 or U01161


CS-2540, CS-3040, CS-2560, CS-3060

E01162 or U01162


CS-2540, CS-3040, CS-2560, CS-3060

E01163 or U01163


CS-2540, CS-3040, CS-2560, CS-3060

E01164 or U01164


CS-2540, CS-3040, CS-2560, CS-3060

E01170 or U01170


CS-2540, CS-3040, CS-2560, CS-3060

E01172 or U01172


CS-2540, CS-3040, CS-2560, CS-3060

E01191 or U01191


CS-2540, CS-3040, CS-2560, CS-3060

E01199 or U01199


CS-2540, CS-3040, CS-2560, CS-3060

E01400 or U01400


CS-2540, CS-3040, CS-2560, CS-3060

E01500 or U01500


CS-2540, CS-3040, CS-2560, CS-3060

E01600 or U01600


CS-2540, CS-3040, CS-2560, CS-3060

E01700 or U01700


CS-2540, CS-3040, CS-2560, CS-3060

E01720 or U01720


CS-2540, CS-3040, CS-2560, CS-3060

E01721 or U01721


CS-2540, CS-3040, CS-2560, CS-3060

E01800 or U01800


CS-2540, CS-3040, CS-2560, CS-3060

E01810 or U01810


CS-2540, CS-3040, CS-2560, CS-3060

E01820 or U01820


CS-2540, CS-3040, CS-2560, CS-3060

E02000 or U02000


CS-2540, CS-3040, CS-2560, CS-3060

E02100 or U02100


CS-2540, CS-3040, CS-2560, CS-3060

E02200 or U02200


CS-2540, CS-3040, CS-2560, CS-3060

E02200 or U02200


CS-2540, CS-3040, CS-2560, CS-3060

E02200 or U02200


CS-2540, CS-3040, CS-2560, CS-3060

E02303 or U02303


CS-2540, CS-3040, CS-2560, CS-3060

E02304 or U02304


CS-2540, CS-3040, CS-2560, CS-3060

E02400 or U02400


CS-2540, CS-3040, CS-2560, CS-3060

E03000 or U03000


CS-2540, CS-3040, CS-2560, CS-3060

E03100 or U03100


CS-2540, CS-3040, CS-2560, CS-3060

E03200 or U03200


CS-2540, CS-3040, CS-2560, CS-3060

E03200 or U03200

Fax Communication Error: In interoffice subaddress-based bulletin board reception, data was not stored in the box specified by the destination unit.

CS-2540, CS-3040, CS-2560, CS-3060

E03300 or U03300


CS-2540, CS-3040, CS-2560, CS-3060

E03300 or U03300

Fax Communication Error: In interoffice subaddress-based bulletin board reception, operation was interrupted due to a mismatch in permit ID number or telephone number.

CS-2540, CS-3040, CS-2560, CS-3060

E03400 or U03400


CS-2540, CS-3040, CS-2560, CS-3060

E03500 or U03500


CS-2540, CS-3040, CS-2560, CS-3060

E03500 or U03500


CS-2540, CS-3040, CS-2560, CS-3060

E03500 or U03500


CS-2540, CS-3040, CS-2560, CS-3060

E03600 or U03600


CS-2540, CS-3040, CS-2560, CS-3060

E03600 or U03600


CS-2540, CS-3040, CS-2560, CS-3060

E03700 or U03700


CS-2540, CS-3040, CS-2560, CS-3060

E03700 or U03700


CS-2540, CS-3040, CS-2560, CS-3060

E04000 or U04000


CS-2540, CS-3040, CS-2560, CS-3060

E04000 or U04000


CS-2540, CS-3040, CS-2560, CS-3060

E04000 or U04000


CS-2540, CS-3040, CS-2560, CS-3060

E04100 or U04100


CS-2540, CS-3040, CS-2560, CS-3060

E04100 or U04100

Fax Communication Error: Subaddress-based transmission failed because the destination unit had no subaddress-based reception capability.

CS-2540, CS-3040, CS-2560, CS-3060

E04200 or U04200


CS-2540, CS-3040, CS-2560, CS-3060

E04300 or U04300


CS-2540, CS-3040, CS-2560, CS-3060

E04400 or U04400


CS-2540, CS-3040, CS-2560, CS-3060

E04401 or U04401


CS-2540, CS-3040, CS-2560, CS-3060

E04500 or U04500


CS-2540, CS-3040, CS-2560, CS-3060

E05000 or U05000


CS-2540, CS-3040, CS-2560, CS-3060

E05100 or U05100


CS-2540, CS-3040, CS-2560, CS-3060

E05200 or U05200


CS-2540, CS-3040, CS-2560, CS-3060

E05300 or U05300


CS-2540, CS-3040, CS-2560, CS-3060

E09000 or U09000


CS-2540, CS-3040, CS-2560, CS-3060

E12000 or U12000


CS-2540, CS-3040, CS-2560, CS-3060

E12000 or U12000


CS-2540, CS-3040, CS-2560, CS-3060

E12100 or U12100


CS-2540, CS-3040, CS-2560, CS-3060

E14000 or U14000


CS-2540, CS-3040, CS-2560, CS-3060

E14000 or U14000


CS-2540, CS-3040, CS-2560, CS-3060

E14100 or U14100


CS-2540, CS-3040, CS-2560, CS-3060

E14100 or U14100


CS-2540, CS-3040, CS-2560, CS-3060

E19000 or U19000


CS-2540, CS-3040, CS-2560, CS-3060

E19100 or U19100


CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2540, CS-3040, CS-2560, CS-3060

E19200 or U19200


CS-2540, CS-3040, CS-2560, CS-3060

E19300 or U19300


CS-2540, CS-3040, CS-2560, CS-3060

E19400 or U19400


Send SMB Error 1102

Error: Username/Password or Shared Name/Folder Name. Domain name is not entered.

Send SMB Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign disable user/password.

Send SMB Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign the user who is not allowed to access the folder.

Send SMB Error 1102

Error: Username/Password or Shared Name/Folder Name. Assign disable shared name.

Send SMB Error 1102

Error: Username/Password or Shared Name/Folder Name. Host name error.

Send SMB Error 1102


Send SMB Error 1103

Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing.

Send SMB Error 1103

Error: Pathname or File Name. Assign disable folder path.

Send SMB Error 1105


Send SMB Error 2101

Error: Can Not Connect. Enter the disable host name/IP address.

Send SMB Error 2101

Error: Can Not Connect. Assign the wrong port number.

Send SMB Error 2101

Error: Can Not Connect. Network is not connected.

Send SMB Error 2103

Error: Response Wait With Timeout. The server is unable to communicate.

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

Send SMB Error 2201

Error: Network Transfer. Error occurs on the network.

Send SMB Error 2203

Error: Response Wait With Timeout. Response is not returned from the server, above specified time.

Send SMB Error 9181

Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages.

Send FTP Error 1101

Error: Host Name. Enter the disable host name/IP address.

Send FTP Error 1102

Error: Username/Password. Domain name is not entered.

Send FTP Error 1102

Error: Username/Password. Assign disable user/password.

Send FTP Error 1103


Send FTP Error 1103


Send FTP Error 1105


Send FTP Error 2101


Send FTP Error 2101


Send FTP Error 2101


Send FTP Error 2102

Error: Cannot Connect With Timeout. The server is unable to communicate.

Send FTP Error 2102


Send FTP Error 2103


Send FTP Error 2201


Send FTP Error 2202

Error: Network Transfer With Timeout. Error occurs on the network.

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

Send FTP Error 2203


Send FTP Error 3101

Error: Server Response. The server is error status.

Send FTP Error 9181


Send email Error 1101



Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered.


Error: No Recipient Address. The destination address is not specified.




Error: No Sender Info. Sender address is not entered.

















CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

CS-2560, CS-3060

Needs User messages.






Error: Server Response. Server setting is not authenticated normally.


Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found.



TWAIN Error 2202

Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time.

TWAIN Error 9181


Software Error 5101

Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle.

Software Error 5102

Error: Already Connected. Operation handle error. Error for stored status in the operation handle.

Software Error 5103

Error: Not Yet Opened. Error for storage status in the operation handle.

Software Error 5104

Error: Already Opened. Error for storage status in the operation handle.

Software Error 7101

Error: Memory Allocation. Insufficient memory space.

Software Error 7102

Error: Socket Create. Unable to create a communication socket.

Software Error 720f

Error: Unknown Error. Unable to determine the cause.


Turn power Off/On.

935

Turn power Off/On.

Turn power Off/On.

20

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

22

Turn power Off/On.

Turn power Off/On.

Turn power Off/On. If code immediately returns disable C0060 error. For 2540/3040: 10871087; For 2560/3060: Status > 10871087

Start > MODE1 > Start > power Off/On. Set to MODE0 when problem is resolved. May be done up to (3) times.


Start > Inch > Start > power Off/On.

Turn power Off/On. If code immediately returns initialize backup data for image processing. For 2540/3040: 10871087; For 2560/3060: Status > 10871087

Start > Main+Engine > Inch > Start > power Off/On. (tech only)

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

906 Start > Execute > Start



Turn power Off/On.

Turn power Off/On.

24

933

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

Do not power Off/On. Format hard drive: Status > 10871087

Start > Execute > Start (tech only)

Power Off. Reseat BU-10 CF card. Power On. If code immediately returns initialize CF: Status > 10871087

Start > RECOVERY CF > Start > power Off/On >FAX IMAGE > Execute > Start > INITIALIZE CF > Start > power Off/On (tech only)

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

906 Start > Execute > StartFor 2540/3040: 10871087; For 2560/3060: Status > 10871087




Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Turn power Off/On.

Turn power Off/On.

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.







For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087


Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


10871087 906 Start > Execute > Start



For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087










For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

For 2540/3040: 10871087; For 2560/3060: Status > 10871087

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.







Service Checks

1) Repl fax card.

1) Repl main PWB.

1) Repl main PWB.

1) Repl main PWB.

1) Pinout harnass, 2) Repl drum unit.


1) Reload firmware, 2) Install compatible fax card (Fax Sys M (B)).

1) Reload firmware, 2) Repl EEPROM. 3) Repl main PWB.


1) Reload firmware, 2) Repl EEPROM. 3) Repl engine PWB.


1) Contact Kyocera Service Administrative Division, 2) Repl engine PWB, 3) Repl main PWB.

1) Replace engine PWB.

1) Reseat BU10 CF, 2) Run sim U933.

1) Reseat connectors on engine PWB & main PWB, 2) Repl engine PWB, 3) Repl main PWB.

1) Reseat interface PWB to printer PWB, 2) Reseat DIMMs or DDRs, 3) Repl printer PWB. 4) Repl engine PWB.

1) Reseat connectors @ fax & main PWB, 2) Repl fax card, 3) Repl main PWB.

1) Reseat YC22 @ engine PWB & connectors to PF-670 main PWB, 2) Repl PF-670 main PWB, 3) Repl engine PWB.

1) Reseat YC4 @ engine PWB & connectors on the finisher, 2) Repl. finisher main PWB, 3) Repl engine PWB.

1) Reseat YC5 @ engine PWB & connectors on the finisher, 2) Repl. finisher main PWB, 3) Repl engine PWB.

1) Repl DIMM on main PWB, 2) Repl main PWB.

1) Reseat DIMM on main PWB, 2) Repl main PWB.

1) Reseat YC8 @ Main PCB & connectors to HDD, 2) Reformat HDD, 3) Repl HDD, 4) Repl main PWB.

1) Repl main PWB.

1) Reinstall fax firmware, 2) Repl fax card.





1) Reseat the fax card, 2) Repl fax card.

1) Pinout harnass, 2) Repl developing unit.

1) Reseat the fax card, 2) Repl fax card, 3) Repl main PWB.

1) Reseat YC23 @ engine PWB & upper lift motor connector, 2) Check for drive problems. 3) Check for open motor coil. Repl lift motor, 4) Check YC23-B9 @ Engine PWB goes low when upper lift switch is OFF. If no, replace upper lift switch, 5) Repl engine PWB.

1) Reseat YC23 @ engine PWB & lower lift motor connector, 2) Check for lift drive problem 3) Check for open motor coil. Repl lift motor, 4) Check YC23-A2 @ Engine PWB goes low when lower lift switch is OFF. If no, replace lower lift switch, 5) Repl engine PWB.

1) Reseat YC22 @ engine PWB and PF main PWB, 2) Pinout harnass, 3) Check for lift drive problem 4) Check for open motor coil. Repl lift motor, 5) Check YC1-5 @ PF Main PWB goes low when lift switch 1 is OFF. If no, replace lift switch 1.

1) Reseat YC22 @ engine PWB and PF main PWB, 2) Pinout harnass, 3) Check for lift drive problem 4) Check for open motor coil. Repl lift motor, 5) Check YC1-7 @ PF Main PWB goes low when lift switch 2 is OFF. If no, replace lift switch 2.

1) Reseat YC10 @ engine PWB & main motor connector, 2) Pinout harnass, 3) Check for drive problems, 4) Repl engine PWB, 5) Repl main motor.

1) Reseat YC10 @ engine PWB & drum motor connector, 2) Pinout harnass, 3) Check for drive problems, 4) Repl drum motor, 5) Repl engine PWB.

1) Reseat YC10 @ engine PWB & paper feed motor connector, 2) Pinout harnass, 3) Check for drive problems, 4) Repl paper feed motor, 5) Repl engine PWB.

1) Reseat YC22 @ engine PWB and PF main PWB, 2) Pinout harnass, 3) Check for drive problems. 4) Repl drive motor, 5) Repl PF main PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC17 @ engine PWB & scanner HPS connector, 3) Repl home position switch, 4) Repl scanner motor, 5) Repl engine PWB.

1) Reseat YC16 @ engine PWB & inverter PWB connectors, 2) Repl lamp & inverter PWB, 3) Adj position of shading plate, 4) Repl scanner HPS, 5) Repl engine PWB.

1) Reseat YC4 @ main PWB & CCD PWB connectors, 2) Repl lamp & inverter PWB, 4) Repl main PWB, 5) Repl CCD PWB.

1) Reseat YC18 @ main PWB & CCD PWB connectors, 2) Repl lamp & inverter PWB, 4) Repl main PWB, 5) Repl CCD PWB.

1) Reseat YC18 @ main PWB & CCD PWB connectors, 2) Repl main PWB, 3) Repl CCD PWB.

1) Reseat YC2 @ engine PWB & @ laser unit, 2) Repl laser unit, 3) Repl engine PWB.




1) Check that thermistor1 is contacting heat roller & clean, 2) Check thermal switch, 3) Check fixing heaters 4) Repl PSU, 5) Repl engine PWB.

1) Check that thermistors are contacting fuser rollers and clean, 2) Replace thermistor 2, 3) Repl engine PWB.

1) Check fixing heaters 2) Check that thermistor2 is contacting heat roller & clean, 3) Check thermal switch, 4) Repl PSU, 5) Repl engine PWB.



1) Check wall outlet ground to neutral voltage. 2) Repl PSU, 3) Repl ngine PWB.

1) Reinsert drum unit, 2) Repl drum unit.

1) Reseat YC1 @ engine PWB, 2) Reinsert fuser unit.

1) Reseat YC1 @ engine PWB & toner feed motor connector, 2) Check for drive problems, 3) Run sim U135 to test toner motor. If fails repl toner motor, 4) Repl engine PWB.

1) Reseat YC32 @ engine PWB, 2) Repl temperature sensor.

1) Reseat YC1 @ engine PWB, 2) Replace developing unit.

1) Reinsert developing unit, 2) Repl developing unit.

1) Reseat YC1 @ engine PWB, 2) Repl the humidity sensor.

1) Reseat connectors, 2) Pinout harnass, 3) Repl upper limit sensor, paper push sensor, or surface view sensor, 4) Repl finisher main PWB.

1) Reseat connectors or replace tray lower limit sensor, push paper sensor, surface view sensor, 2) Reseat tray elevation motor connector, 3) Pinout harnass, 4) Repl tray elevation motor, 5) Repl finisher main PWB.

1) Reseat connectors or replace tray lower limit sensor, push paper sensor, surface view sensor, 2) Reseat tray elevation motor connector, 3) Pinout harnass, 4) Repl tray elevation motor, 5) Repl finisher main PWB.

1) Reseat front side registration HPS, 2) Reseat front side registration motor connector, 3) Repl front side registration HPS, 4) Replace front side registration motor, 5) Repl finisher main PWB.

1) Repl finisher main PWB.

1) Reseat sensor connectors, 2) Reseat motor connectors, 3) Pinout harnass, 4) Repl adjustment home position sensor. 5) Repl adjustment motor, 4) Replace finisher main PWB.

1) Reseat rear side registration HPS, 2) Reseat rear side registration motor connector, 3) Repl rear side registration HPS, 4) Replace rear side registration motor, 5) Repl finisher main PWB.

1) Reseat trailing edge registration HPS, 2) Reseat trailing edge registration motor connector, 3) Repl trailing edge registration HPS, 4) Replace trailing edge registration motor, 5) Repl finisher main PWB.

1) Reseat stapler connector, 2) Unjam stapler, 3) Repl front stapler assy, 4) Repl finisher main PWB.

1) Reseat stapler connector, 2) Unjam stapler, 3) Repl stapler assy, 4) Repl finisher main PWB.

1) Reseat paper entry sensor connector, 2) Clean foreign matter from paper entry sensor, 3) Repl paper entry sensor, 4) Repl finisher main PWB.

1) Reseat YC24 & YC31 @ engine PWB & the pigtail to the copier, 2) Repl DP main PWB.

1) Repl DP main PWB, 2) Contact Service Administration Division.

1) Run simulation U989 HDD Scandisk.

1) Repl main EEPROM then flash.

1) Repl main PWB.

1) Bug in firmware v. 3.001 & 03/08A. Upgrade to most current firmware (currently 2.42A 02-02-10), 2) Check print driver/emulation. May occur using PCL5e. Select PCL XL.

1) Occurred after relocating machine. Flash machine.

1) Flash machine, 2) Replace expanded memory.



1) Repl main PWB.

1) Replace engine PWB, 2) Repl main PWB.

1) Repl main PWB.

1) Repl engine PWB.

1) Repl engine PWB.

1) Repl flash ROM, 2) Repl engine PWB.


1) Repl main PWB.

1) Repl power source PWB.

Load paper.




Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.






C0070

C0100

C0110

C0130

C0150

C0160

C0170

C0210

C0240

C0250

C0280

CS-3035 (2FD), CS-4035 (2FF), CS-5035

(2FG)


CS-3035, CS-4035, CS-5035

Fax PWB Incompatability Detection Problem. Fax software is not compatible with MMI software.

CS-3035, CS-4035, CS-5035

Operation Unit PWB Backup Memory Read/Write Error. Reading from or writing to the backup memory cannot be performed.

CS-3035, CS-4035, CS-5035

Operation Unit PWB Backup Memory Data Problem. Data in the specified area of the backup memory does not match the specified values.

CS-3035, CS-4035, CS-5035

Fax Control PWB Software Switch Checksum Error. A checksum error occurred with the software switch value stored in thr flsh ROM of the fax control PWB.

CS-3035, CS-4035, CS-5035

Main PWB EEPROM Backup Memory Read/Write Error 2. EEPROM backup memory cannot be written or read.

CS-3035, CS-4035, CS-5035

Main PWB EEPROM Backup Memory Data Problem. A checksum error in backup data is detected.

CS-3035, CS-4035, CS-5035

Accounting Count Error. A checksum error in backup data of the accounting counter is detected.

CS-3035, CS-4035, CS-5035

MMI Communication Problem. There is no reply after 20 retries at communication.

CS-3035, CS-4035, CS-5035

Printer Board Communication Problem. There is no reply after 20 retries at communication.

CS-3035, CS-4035, CS-5035

Scanner Network Board Communication Problem. There is no reply after 20 retries at communication.

CS-3035, CS-4035, CS-5035

Communication Problem With Fax Control PWB And Main PWB. There is no reply after 20 retries at communication.

C0320

C0420

C0440

C0450

C0470

C0610

CS-3035, CS-4035, CS-5035

Energy Save Communication Problem. Communication errors from the communication microcomputer on the main PWB. No communication: there is no reply after 5 retries. Abnormal communication: a communication error (parity or checksum error) is detected five times in succession.

CS-3035, CS-4035, CS-5035

PF-70/PF-75 Communication Problem. Communication errors from the communication microcomputer on the main PWB. No communication: there is no reply after 5 retries. Abnormal communication: a communication error (parity or checksum error) is detected five times in succession.

CS-3035, CS-4035, CS-5035

DF-71/DF-73/DF-75 Finisher Communication Problem. Communication errors from the communication microcomputer on the main PWB. No communication: there is no reply after 5 retries. Abnormal communication: a communication error (parity or checksum error) is detected five times in succession.

CS-3035, CS-4035, CS-5035

M-2107 Mailbox Communication Problem. Communication errors from the communication microcomputer on the main PWB. No communication: there is no reply after 5 retries. Abnormal communication: a communication error (parity or checksum error) is detected five times in succession.

CS-3035, CS-4035, CS-5035

Switchback Unit Communication Problem. Communication errors from the communication microcomputer on the main PWB. No communication: there is no reply after 5 retries. Abnormal communication: a communication error (parity or checksum error) is detected five times in succession.

CS-3035, CS-4035, CS-5035

Bitmap Problem. There is a problem with the data or address bus of the bitmap DRAM. The DIMM on the memory PWB does not operate correctly.

C0630

C0640 Hard Disk Drive cannot be accessed.

C0820

C0830

C0860

C0870

C0880

C0890

C0900

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Graphics Data Transfer Problem. High capacity data transfer between the fax control PWB and the main PWB was not normally performed even if the data transfer was retried the specified times.

CS-3035, CS-4035, CS-5035

Fax PWB program archive problem. When power is turned On, the compressed program in the flash ROM on the fax control PWB was not successfully decompressed.

CS-3035, CS-4035, CS-5035

Fax PWB CG Font archive problem. When power is turned On, the compressed CG font in the flash ROM on the fax control PWB was not successfully decompressed.

CS-3035, CS-4035, CS-5035

Fax PWB Incompatability Detection Problem. Fax software is not compatible with MMI software.

C1010

C1020

C1030

CS-3035, CS-4035, CS-5035

Cassette #1 Lift Motor error. At drawer insertion, upper lift limit switch (ULLS) does not turn On within 6 sec of upper lift motor (ULM) turning On, and the ULLS does not turn On in a retry operation after turning Off the ULM for 200ms. (Prompt: "Remove and reinstall drawer.") After removal and reinstallation of the drawer the ULLS still does not turn On. This problem occurrs 4 times consecutively. During copying the ULLS does not turn On within 200ms of the ULM turning On. (Prompt: "Remove and reinstall drawer.") After removal and reinstallation of drawer the ULLS still does not turn On. This problem occurrs 4 times consecutively.

CS-3035, CS-4035, CS-5035

Cassette #2 Lift Motor error. At drawer insertion, lower lift limit switch (LLLS) does not turn On within 6 sec of lower lift motor (LLM) turning On, and the LLLS does not turn On in a retry operation after turning Off the LLM for 200ms. (Prompt: "Remove and reinstall drawer.") After removal and reinstallation of the drawer the LLLS still does not turn On. This problem occurrs 4 times consecutively. During copying the LLLS does not turn On within 200ms of the LLM turning On. (Prompt: "Remove and reinstall drawer.") After removal and reinstallation of drawer the LLLS still does not turn On. This problem occurrs 4 times consecutively.

CS-3035, CS-4035, CS-5035

PF-70 optional cassette #3 lift motor error. At drawer insertion, desk upper lift limit switch (DULLS) does not turn On within 10 sec of desk upper lift motor (DULM) turning On. (Prompt: "Remove and reinstall drawer.") After removal and reinstallation of the drawer the DULLS still does not turn On. This problem occurrs 4 times consecutively.

C1040

C1100

C1110

C1120

C1130

C2000

C2500

C2600

C2600

CS-3035, CS-4035, CS-5035

PF-70 optional cassette #4 lift motor error. At drawer insertion, desk lower lift limit switch (DLLLS) does not turn On within 10 sec of desk lower lift motor (DLLM) turning On. (Prompt: "Remove and reinstall drawer.") After removal and reinstallation of the drawer the DLLLS still does not turn On. This problem occurrs 4 times consecutively.

CS-3035, CS-4035, CS-5035

PF-75 (Left) Paper Deck Motor 1 error. Exceeds 1 second overcurrent.

CS-3035, CS-4035, CS-5035

PF-75 (Right) Paper Deck Motor 2 error. Exceeds 1 second overcurrent.

CS-3035, CS-4035, CS-5035

PF-75 (Right) Lift Motor 1 position problem. Deck level switch 2 remains off after 30 seconds of paper deck motor 2 operation.

CS-3035, CS-4035, CS-5035

PF-75 (Left) Lift Motor 2 position problem. Deck level switch 1 remains off after 30 seconds of paper deck motor 1 operation.

CS-3035, CS-4035, CS-5035

Drive Motor Problem. LOCK ALM signal remains high for 1 sec, 1 sec after the drive motor has turned On.

CS-3035, CS-4035, CS-5035

Paper Feed Motor error. LOCK ALM signal remains high for 1 sec, 1 sec after the paper feed motor has turned On.

CS-3035, CS-4035, CS-5035

PF-70 Drive Motor error. No pulse is input within 500ms of startup. No pulse is input within 100ms of the previous pulse input.

CS-3035, CS-4035, CS-5035

PF-75 Paper Conveying Motor error. No pulse is input within 500ms of startup. No pulse is input within 100ms of the previous pulse input.

C3100

C3200

C3300

C4000

C4010

C4200

C5300

C6000

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

BD Steady-State Problem. VTC detects a Beam Detect error for 600ms after polygon motor stabilization.

CS-3035, CS-4035, CS-5035

Cleaning Lamp Broken Wire. While the cleaning lamp is On, the broken wire detection signal is detected for 2 sec continuously.

CS-3035, CS-4035, CS-5035

Broken Fixing Heater Wire. At power On or start of fixing control from sleep mode, the detected temperature at thermistor 2 is below 40C/104F, 10 sec after fixing heater M is turner On. At power On or start of fixing control from sleep mode, the detected temperature at thermistor 21 is below 40C/104F, 7 sec after fixing heater S is turner On. During standby, the detected temperatures of thermistor 1 and 2 become lower than 60C/140F.

C6020

C6050

C6400

C6410

C6420

C7300

C7400

C7410

C7450

C7800

C7810

C8010

CS-3035, CS-4035, CS-5035

Abnormally High Thermistor Temperature. Thermistor 1 detectes 250C/482F. Thermistor 2 detects 210C/410F.

CS-3035, CS-4035, CS-5035

Abnormally Low Thermistor Temperature. Thermistor 2 detects 80C/176F or lower when heater M is On, during copying. Thermistor 1 detects 100C/212F or lower when heater M & S is On, during copying.

CS-3035, CS-4035, CS-5035

Zero-Cross Signal Error. Main PWB does not detect the zero-cross signal (Z CROSS SIG) for 5 sec at power On, and for 5 sec any other time.

CS-3035, CS-4035, CS-5035

Fuser Unit Connection Insertion Problem. Absence of fuser unit is detected.

CS-3035, CS-4035, CS-5035

Fuser Unit Fuse Cut Problem. The fixing temperature remains at 0C/32F for 30 sec continuously when the fixing heater is On.

CS-3035, CS-4035, CS-5035

Toner Sensor Problem. While the toner container sensor is On, the toner sensor in the developing unit does not turn On after the toner sensor turns Off and toner is replenished from the toner container.

CS-3035, CS-4035, CS-5035

Image Formation Unit Connector Insertion Problem. Absence of the image formation unit is detected.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Image Formation Unit Fuse Cut Problem. The input voltage is above 4.5v.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Short-Circuited External Thermistor. Thermistor input value is 1.0v or less.

CS-3035, CS-4035, CS-5035

DF-71 Paper Conveying Motor Problem. Paper conveying motor lock signal is detected for 500ms or more during activation.

C8030

C8140

C8170

C8180

C8190

CS-3035, CS-4035, CS-5035

DF-71 Paper Conveying Belt Problem. An On-to-Off or Off-to-On state change of the paper conveying belt home position sensor is not detected within 2 sec of the paper conveying belt clutch turning on.

CS-3035, CS-4035, CS-5035

DF-71 Finisher Tray Elevation Motor Problem. The sort tray is not detected in the home position within 30 sec of the start of the tray elevation motor rotation.

CS-3035, CS-4035, CS-5035

DF-71 or DF-78 Front Side Registration Motor Problem. If the front side registration home position sensor is On at initialization, the sensor does not turn Off within 570ms of starting initialization. If the front side registration home position sensor is Off at initialization, the sensor does not turn On within 3180ms of starting initialization.

CS-3035, CS-4035, CS-5035

DF-71 or DF-78 Rear Side Registration Motor Problem. If the rear side registration home position sensor is On at initialization, the sensor does not turn Off within 570ms of starting initialization. If the rear side registration home position sensor is Off at initialization, the sensor does not turn On within 2880ms of starting initialization.

CS-3035, CS-4035, CS-5035

DF-78 Trailing Edge Registration Motor Problem. If the trail edge registration home position sensor is On at initialization, the sensor does not turn Off within 570ms of starting initialization. If the trail edge registration home position sensor is Off at initialization, the sensor does not turn On within 4550ms of starting initialization.

C8210

C8220

C8300

C8310

C8320

C8330

C8340

C8350

C8360

C8370

C8380 DF-75 Booklet Stitcher Folding Problem.

C8390

C8410 DF-75 Punch Motor Problem.

C8420

C8430

C8440

CS-3035, CS-4035, CS-5035

DF-71, DF-73, DF-75, DF-78 Front Stapler Moving Motor Error. Front stapler home position sensor does not change state from non-detection to detection within 200ms of the start of front stapler motor counterclockwise (forward) rotation. During initialization, the front stapler home position sensor does not change state from non-detection to detection within 600ms of the start of front stapler motor clockwise (reverse) rotation.

CS-3035, CS-4035, CS-5035

DF-71 Rear Stapler Moving Motor Error. Rear stapler home position sensor does not change state from non-detection to detection within 200ms of the start of rear stapler motor counterclockwise (forward) rotation. During initialization, the rear stapler home position sensor does not change state from non-detection to detection within 600ms of the start of rear stapler motor clockwise (reverse) rotation.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Paper Ejection Motor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Elevation Motor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Rear Jog Motor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Front Jog Motor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Staple Motor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Batch Processing Motor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Stapler Shift Motor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Paddle Motor Problem.

CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Backup RAM Data Problem.

CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Shift Motor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Punch Communication Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Punch Sensor Problem.

C8450

C8460

C8470

C8480

C8500

E001

E010

E011

E012

E020

E021

E022

E023

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Side Punch Sensor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Punch Backup RAM Data Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Punch Dust Sensor Problem.

CS-3035, CS-4035, CS-5035

DF-75 Booklet Stitcher Broken Punch Power Source Wire Problem.

CS-3035, CS-4035, CS-5035

M-2107 Mailbox Drive Motor Problem. While the mailbox drive motor is driving, Synchronization signals do not synchronize continuously for 464ms (motor lockup).

CS-3035, CS-4035, CS-5035

Transmission in progress was cancelled by operator.

CS-3035, CS-4035, CS-5035

Destination computer could not be found during data transmission. (An error occurred that could not be classified more clearly under any error code after E011.) The scanner could not find the computer that was running the personal Address Book.

CS-3035, CS-4035, CS-5035

Transmission was stopped due to problems with the image data itself.

CS-3035, CS-4035, CS-5035

The scanner attempted to transmit image data, but was unable to access the corresponding information in the personal Address Book due to a connection problem.

CS-3035, CS-4035, CS-5035

An attempt to use the Send E-mail function was made, but the scanner was unable to find the SMTP server.

CS-3035, CS-4035, CS-5035

The destination of the email is listed under the restricted domain names, or is not listed under the permitted domain names.

CS-3035, CS-4035, CS-5035

The mail contained an email address that the SMTP server could not find.

CS-3035, CS-4035, CS-5035

The SMTP server is not operating properly.

E024 SMTP Authentication error.

E030

E031

E032

E033

E034

E035

E036

E039

CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035

The destination computer cannot be found. Either the Scan File Utility is not running or it is already communicating with another scanner.

CS-3035, CS-4035, CS-5035

The scanner attempted to transmit image data, but the registered password did not match the password in the destination computer.

CS-3035, CS-4035, CS-5035

During the scan-to-PC operation, the hard drive on the destination computer ran out of available space.

CS-3035, CS-4035, CS-5035

The versions of the Scan File Utility do not match.

CS-3035, CS-4035, CS-5035

Transmission was not possible because the Scan File Utility is communicating with another scanner. Send failed.

CS-3035, CS-4035, CS-5035

During group transmission, the number of the save folder registered in the Scan File Utility did not match.

CS-3035, CS-4035, CS-5035

During compression of the scanned image data, the data size went over the maximum limit.

CS-3035, CS-4035, CS-5035

The response received from the destination computer under the Scan-to-PC function was not an appropriate one. Unexpected trouble has occurred in the destination computer.

E059

E061

E080 The FTP server cannot be found.

E081 The FTP server is failed to login.

E082 The storing path is incorrect.

E083 The error occurred in the FTP server.

E101

E00000 or U00000

E00100 or U00100

E00200 or U00200

E00300 or U00300

CS-3035, CS-4035, CS-5035

A command received from the transmitting computer was not an appropriate one. Trouble has occurred in the computer that is running the corresponding personal Address Book.

CS-3035, CS-4035, CS-5035

When selecting the group in the destination computer under either the Send E-mail or Scan to PC functions, some type of trouble has occurred in the information for the registered members of the group.

CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035

An error has occurred while selecting multiple destinations.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E00420 or U00420

E00421 or U00421

E00430 or U00430

E00430 or U00430

E00431 or U00431

E00431 or U00431

E00432 or U00432

E00432 or U00432

E00433 or U00433

E00433 or U00433

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: F-code based relay reception was interrupted because of a mismatch in the specified F-code relay box number.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: F-code based bulletin board transmission was interrupted because of a mismatch in the permit ID of the transmitting unit.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: A F-code based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: A F-code based bulletin board transmission was interrupted because of a mismatch in the subaddress confidential box number.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: F-code based bulletin board transmission request was received but data was not present in the F-code confidential box.

E00434 or U00434

E00435 or U00435

E00435 or U00435

E00440 or U00440

E00440 or U00440

E00440 or U00440

E00441 or U00441

E00450 or U00450

E00460 or U00460

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: F-code based bulletin board transmission request was received but interrupted because the specific F-code confidential box was being accessed.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: F-code based confidential reception or F-code based relay reception was interrupted because the specific F-code box was not registered.

CS-3035, CS-4035, CS-5035

Fax Communication Error: F-code based confidential reception or F-code based relay command reception was interrupted because the specific F-code box number was being accessed.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E00460 or U00460

E00462 or U00462

E00500 or U00500

E00600 or U00600

E00601 or U00601

E00602 or U00602

E00603 or U00603

E00604 or U00604

E00610 or U00610

E00611 or U00611

E00613 or U00613

E00614 or U00614

E00615 or U00615

E00620 or U00620

E00622 or U00622

E00655 or U00655

E00656 or U00656

E00670 or U00670

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E00677 or U00677


E00700 or U00700

E00800 or U00800

E00810 or U00810

E00900 or U00900

E00910 or U00910

E01000 or U01000

E01000 or U01000

E01001 or U01001

E01010 or U01010

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01011 or U01011

E01012 or U01012

E01013 or U01013

E01014 or U01014

E01015 or U01015

E01016 or U01016

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01017 or U01017

E01018 or U01018

E01019 or U01019

E01020 or U01020

E01021 or U01021

E01022 or U01022

E01023 or U01023

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PSS.NULL signal, and the preset number of command retransfers was exceeded (ECM).

E01024 or U01024

E01025 or U01025

E01026 or U01026

E01027 or U01027

E01028 or U01028

E01040 or U01040

E01041 or U01041

CS-3035, CS-4035, CS-5035

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PSS.MPS signal, and the preset number of command retransfers was exceeded (ECM).

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01042 or U01042

E01043 or U01043

E01044 or U01044

E01045 or U01045

E01046 or U01046

E01047 or U01047

E01048 or U01048

E01049 or U01049

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01050 or U01050

E01051 or U01051

E01052 or U01052

E01053 or U01053

E01054 or U01054

E01055 or U01055

E01056 or U01056

E01057 or U01057

E01070 or U01070

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01071 or U01071

E01072 or U01072

E01073 or U01073

E01080 or U01080

E01091 or U01091

E01092 or U01092

E01100 or U01100

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01101 or U01101

E01102 or U01102

E01110 or U01110

E01111 or U01111

E01112 or U01112

E01113 or U01113

E01114 or U01114

E01115 or U01115

E01116 or U01116

E01117 or U01117

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01118 or U01118

E01119 or U01119

E01120 or U01120

E01121 or U01121

E01122 or U01122

E01123 or U01123

E01124 or U01124

E01125 or U01125

E01126 or U01126

E01127 or U01127

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01128 or U01128

E01129 or U01129

E01140 or U01140

E01141 or U01141

E01142 or U01142

E01143 or U01143

E01144 or U01144

E01145 or U01145

E01146 or U01146

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01147 or U01147

E01148 or U01148

E01149 or U01149

E01150 or U01150

E01151 or U01151

E01152 or U01152

E01153 or U01153

E01154 or U01154

E01155 or U01155

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01160 or U01160

E01161 or U01161

E01162 or U01162

E01163 or U01163

E01164 or U01164

E01170 or U01170

E01172 or U01172

E01191 or U01191

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01199 or U01199

E01400 or U01400

E01500 or U01500

E01600 or U01600

E01700 or U01700

E01720 or U01720

E01721 or U01721

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol, during transmission in V.34 mode. For example: INFO0/A/Abar (B/Bbar, for polling transmission)/INFOh was not detected.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E01800 or U01800

E01810 or U01810

E01820 or U01820

E01821 or U01821

E02000 or U02000

E02100 or U02100

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: A communication error occurred before starting T.30 protocol during transmission in V.34 mode. Operation was interrupted due to the absence of a common communication speed between the units (including when an impossible combination of communication speed and symbol speed occurs). After MPh exchange, a DCN signal was transmitted to the destination unit and the line was cut.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E02200 or U02200

E02200 or U02200

E02200 or U02200

E02303 or U02303

E02304 or U02304

E02400 or U02400

E03000 or U03000

E03100 or U03100

E03200 or U03200

E03200 or U03200

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: F-code based relay broadcast transmission failed because the data registered in the F-code relay box was deleted.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: An interoffice F-code based relay transmission was interrupted because of a mismatch in the specified relay box number.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: In interoffice F-code based bulletin board reception, data was not stored in the box specified by the destination unit.

E03300 or U03300

E03300 or U03300

E03400 or U03400

E03500 or U03500

E03500 or U03500

E03500 or U03500

E03600 or U03600

E03600 or U03600

E03700 or U03700

E03700 or U03700

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: In interoffice F-code based bulletin board reception, operation was interrupted due to a mismatch in permit ID number or telephone number.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: In interoffice F-code based bulletin board reception, the specified F-code confidential box number was not registered in the destination unit.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: An interoffice F-code based bulletin board reception was interrupted because of a mismatch in the specified F-code confidential box number.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: Interoffice F-code based bulletin board reception failed because the destination unit had no F-code based bulletin board transmission capability, or data was not stored in any F-code confidental box in the destination unit.

E04000 or U04000

E04000 or U04000

E04000 or U04000

E04100 or U04100

E04100 or U04100

E04200 or U04200

E04300 or U04300

E04400 or U04400

E04401 or U04401

E04500 or U04500

E05000 or U05000

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: In interoffice F-code based transmission mode, the specified F-code box number was not registered in the destination unit.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: F-code based transmission failed because the destination unit had no F-code based reception capability.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E05100 or U05100

E05200 or U05200

E05300 or U05300

E09000 or U09000

E12000 or U12000

E12000 or U12000

E12100 or U12100

E14000 or U14000

E14000 or U14000

E14100 or U14100

E14100 or U14100

E19000 or U19000

E19100 or U19100

E19200 or U19200

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: Password check reception was interrupted because the permit ID numbers did not match.

CS-3035, CS-4035, CS-5035

Fax Communication Error: Password check reception was interrupted because the permitted numbers did not match.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: In F-code based relay reception memory overflowed.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: Memory overflowed in F-code based confidential reception.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035

Fax Communication Error: Memory overflowed in the destination unit during interoffice F-code based transmission.

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


E19300 or U19300

E19400 or U19400

Send SMB Error 1102

Send SMB Error 1102

Send SMB Error 1102

Send SMB Error 1102

Send SMB Error 1102

Send SMB Error 1103

Send SMB Error 1103

Send SMB Error 1103

Send SMB Error 1105

Send SMB Error 2101

Send SMB Error 2101

Send SMB Error 2101

Send SMB Error 2103

Send SMB Error 2201

CS-3035, CS-4035, CS-5035


CS-3035, CS-4035, CS-5035


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

Error: Pathname or File Name. Domain name is not entered.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


Send SMB Error 2203

Send SMB Error 9181

Send FTP Error 1101

Send FTP Error 1102

Send FTP Error 1102

Send FTP Error 1103

Send FTP Error 1103

Send FTP Error 1105

Send FTP Error 2101

Send FTP Error 2101

Send FTP Error 2101

Send FTP Error 2102

Send FTP Error 2102

Send FTP Error 2103

Send FTP Error 2201

Send FTP Error 2202

Send FTP Error 2203

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


Send FTP Error 3101

Send FTP Error 9181















CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050






TWAIN Error 2202

TWAIN Error 9181

Software Error 5101

Software Error 5102

Software Error 5103

Software Error 5104

Software Error 7101

Software Error 7102

Software Error 720f

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

Send error. Job is cancelled. Press [End].

1101

Send Email Error: Host Name. SMTP server name is not set. Error SMTP server name.

CS-3050, CS-4050, CS-5050


1101

Send FTP Error: Host Name. Enter the disable host name/IP address.

CS-3050, CS-4050, CS-5050


1102

Send Email Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered.

CS-3050, CS-4050, CS-5050


1102

Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Domain name is not entered.

CS-3050, CS-4050, CS-5050


1102

Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Assign disable user/password.

CS-3050, CS-4050, CS-5050


1102

Send SMB Error: Username/Password or Shared Name/Folder Name. Assign disable shared name.

CS-3050, CS-4050, CS-5050


1102

Send SMB Error: Username/Password or Shared Name/Folder Name. Host name error.

CS-3050, CS-4050, CS-5050


1103

Send SMB/FTP Error: Pathname or File Name. Domain name is not entered.

CS-3050, CS-4050, CS-5050


1103

Send SMB/FTP Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing.

CS-3050, CS-4050, CS-5050


1103

Send SMB/FTP Error: Pathname or File Name. Assign disable folder path.

CS-3050, CS-4050, CS-5050


1104

Send Email Error: No Recipient Address. The destination address is not specified.

CS-3050, CS-4050, CS-5050


1105

Send Email Error: Not Supported Protocol. SMTP protocol is set to OFF.

CS-3050, CS-4050, CS-5050


1105

Send SMB Error: Not Supported Protocol. SMB protocol is set to OFF.

CS-3050, CS-4050, CS-5050


1105

Send FTP Error: Not Supported Protocol. FTP protocol is set to OFF.

CS-3050, CS-4050, CS-5050


1106

Send Email Error: No Sender Info. Sender address is not entered.

CS-3050, CS-4050, CS-5050


2101

Send Email Error: Can Not Connect. Network is not connected.

CS-3050, CS-4050, CS-5050


2101

Send Email Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP.

CS-3050, CS-4050, CS-5050


2101

Send Email Error: Can Not Connect. The specified server is not SMTP server.

CS-3050, CS-4050, CS-5050


2101

Send SMB/FTP Error: Can Not Connect. Enter the disable host name/IP address.

CS-3050, CS-4050, CS-5050


2101

Send SMB/FTP Error: Can Not Connect. Assign the wrong port number.

CS-3050, CS-4050, CS-5050


2101

Send SMB/FTP Error: Can Not Connect. Network is not connected.

CS-3050, CS-4050, CS-5050


2102

Send Email/ FTP Error: Cannot Connect With Timeout. The server is unable to communicate.

CS-3050, CS-4050, CS-5050


2102

Send FTP Error: Cannot Connect With Timeout. Send the server which does not support FTP server.

CS-3050, CS-4050, CS-5050


2103

Send Email/ SMB/ FTP Error: Response Wait With Timeout. The server is unable to communicate.

CS-3050, CS-4050, CS-5050


2201

Send Email/ SMB/ FTP Error: Network Transfer. Error occurs on the network.

CS-3050, CS-4050, CS-5050


2202

Send Email/FTP Error: Network Transfer With Timeout. Error occurs on the network.

CS-3050, CS-4050, CS-5050


2202

Send TWAIN Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time.

CS-3050, CS-4050, CS-5050


2203

Send Email/FTP Error: Response Wait With Timeout. Response is not returned from the server, above specified time.

Is the acceptable staple count exceeded?

"Add paper in cassette #." Is the indicated cassette out of paper?

"Add paper in MP tray."

CS-3050, CS-4050, CS-5050


2204

Send Email Error: Email Size Limit. The size of the email attachment exceeds its limit.

CS-3050, CS-4050, CS-5050


3101

Send Email/FTP Error: Server Response. The server is error status.

CS-3050, CS-4050, CS-5050


3101

Send Email Error: Server Response. Server setting is not authenticated normally.

CS-3050, CS-4050, CS-5050


3201

Send Email Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found.

CS-3050, CS-4050, CS-5050


5101

Send Software Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle.

CS-3050, CS-4050, CS-5050


5102

Send Software Error: Already Connected. Operation handle error. Error for stored status in the operation handle.

CS-3050, CS-4050, CS-5050


5103

Send SoftwareError: Not Yet Opened. Error for storage status in the operation handle.

CS-3050, CS-4050, CS-5050


5104

Send Software Error: Already Opened. Error for storage status in the operation handle.

CS-3050, CS-4050, CS-5050


7102

Send Software Error: Socket Create. Unable to create a communication socket.

CS-3050, CS-4050, CS-5050


720f

Send Software Error: Unknown Error. Unable to determine the cause.

CS-3050, CS-4050, CS-5050


9181

Send Email/ SMB/ FTP/ TWAIN Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages.

CS-3050, CS-4050, CS-5050

"Acceptable staple count exceeded."

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Is the paper of the specified size loaded in the multipurpose tray?

"Add staples."

"Add toner."

"An error has occurred."

"Box Limit Exceeded."

"Cannot execute this job." Job is restricted by Job Accounting.

"Cannot offset this paper."

"Cannot staple this paper."

"Check the cover."

"Check the finisher." Is the document finisher set correctly?"

"Clean the slit glass." Dirt has been identified on the slit glass.

CS-3050, CS-4050, CS-5050

Has the document finisher run out of staples?

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

An internal error has occurred.Make a note of the error code number displayed on the panel. See above.

CS-3050, CS-4050, CS-5050

Document Box is full, and no further storage is available; Job is cancelled. Repeat Copy Box is full, and no further repeat copy is available.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

"Cannot duplex print on this paper."

Did you select a paper size/type that cannot be duplex printed?

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Did you select a paper size that cannot be offset (A3, B4, A5R, B6R, Folio, Ledger, Statement, & 8K)?

CS-3050, CS-4050, CS-5050

"Cannot punch this paper type."

Did you select a paper size/type that cannot be punched?

CS-3050, CS-4050, CS-5050

Did you select a paper size/type that cannot be stapled?

CS-3035, CS-4035, CS-5035

"Check domain name and host name.

The scanners domain name and host name have not been registered properly.

CS-3050, CS-4050, CS-5050

Are any covers open? Does the message indicate which cover is open?

CS-3050, CS-4050, CS-5050

"Check the document processor."

Is the document processor open? Is the top cover of the document processor open?

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

There is a networking problem.

The ScanFile Utility is not running.

The email size exceeds the data capacity.

"Fax box limit exceeded."

CS-3035, CS-4035, CS-5035

"Communication error." when scanning.

CS-3035, CS-4035, CS-5035

"Communication time out has occurred." on PC.

A network cable was disconnected while data was transmitted.

CS-3035, CS-4035, CS-5035

"Destination address is not being registered."

The entered number has not been registered.

CS-3035, CS-4035, CS-5035

"Destination PC's application is out of order."

when scanning.

CS-3035, CS-4035, CS-5035

"Destination PC's is in use. Try again later." when

scanning.

The destination computer and the scanner are currently communicating.

CS-3035, CS-4035, CS-5035

"Destination PC's system error."

There is a problem with the destination PC.

CS-3035, CS-4035, CS-5035

"Destination PC's version is different. Contact

administrator."

The versions of the Addressbook do not match.

CS-3035, CS-4035, CS-5035

"E-mail size exceeds data capacity."

CS-3050, CS-4050, CS-5050

"Empty the punch waste box."

The punch waste box of the 3,000 sheet finisher is full.

CS-3050, CS-4050, CS-5050

"Failed to specify Job Accounting."

Job accounting is not specified in the print driver.

CS-3050, CS-4050, CS-5050

"Failed to store job retention data."

CS-3050, CS-4050, CS-5050

Fax box is full, and no further storage is available.

CS-3035, CS-4035, CS-5035

"Fax connection has been cut." on PC.

Transmission failed because data amount (traffic) on the network was too large.

An error has occurred on the hard disk.

"KPDL error." A PostScript error has occurred.

"Memory card error."

Memory Card Error: Format error.

"Memory is full."

CS-3035, CS-4035, CS-5035

"Fax connection could not be made for the following possible reasons: * The

FAX main unit isn't turned On. * Network FAX

address is wrong. * A fault has occurred at the fax machine." when faxing

from PC.

1) The fax system is not installed. 2) C0280 has occurred. 3) Fax software is not compatible with the NW-FAX functions. 4) Main PWB is not compatible with the NW-FAX functions. 5) NIC is being initialized. 6) Diagnostic code of NIC has occurred. 7) Network cable is disconnected. 8) Main switch is Off. 9) IP address or hostname is not correct.

CS-3035, CS-4035, CS-5035

"FAX memory is full." on PC.

Fax memory became full while transmission was performed.

CS-3050, CS-4050, CS-5050

"Folding tray is full of paper."

Is the acceptable storage capacity exceeded for the folding tray of the 3,000 sheet document finisher?"

CS-3050, CS-4050, CS-5050

"Hard Disk error. Job is cancelled. Press [End] ##"

CS-3050, CS-4050, CS-5050

"Incorrect Login User Name or Password."

CS-3050, CS-4050, CS-5050

"Job Accounting restriction exceeded."

The print count exceeded the acceptable count restricted by Job Accounting.

CS-3050, CS-4050, CS-5050

"Job Separator is full of paper."

Is the maximum capacity of the job separator tray exceeded?

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

"Mailbox tray is full of paper."

CS-3050, CS-4050, CS-5050

Was the memory card (Compact Flash) removed while being accessed? Was a valid memory card inserted?

CS-3050, CS-4050, CS-5050

"Memory card error. Job is cancelled. Press [End].

Code: 01

CS-3050, CS-4050, CS-5050


Code: 04

Memory Card Error: Insufficient memory card space to complete this operation.

CS-3050, CS-4050, CS-5050

Unable to continue the job, as the memory is used up."

"Memory Is Low" Logic Lockup

The selected destination is not registered.

"Paper Jam. ###"

"Print overrun." Warning. Low printer memory.

"Registration Full." The registration is full.


"Scanner memory is full."

"Scanner Paused"

CS-3050, CS-4050, CS-5050

CS-3035, CS-4035, CS-5035

"Network error has occurred." on PC.

A connection error of scanner NIC occurred while data was transmitted.

CS-3035, CS-4035, CS-5035

"Network scanner interface error."

A system error has occurred on the scanner.

CS-3035, CS-4035, CS-5035

"No destination address being registered."

CS-3050, CS-4050, CS-5050

Make a note of the jam location number displayed on the panel. Leave the machine On.

CS-3035, CS-4035, CS-5035

"PC of personal address list is in use. Try again

later."

The destination Addressbook and the scanner are currently communicating.

CS-3050, CS-4050, CS-5050

CS-3035, CS-4035, CS-5035

CS-3050, CS-4050, CS-5050

"Removable memory error."

An error has occurred on the USB stick memory or Compact Flash memory.

CS-3050, CS-4050, CS-5050

"Removable memory was removed."

CS-3050, CS-4050, CS-5050

"Replace all originals and press [Continue]."

CS-3050, CS-4050, CS-5050

"Replace the waste toner box."

CS-3050, CS-4050, CS-5050

"Reset all originals in the document processor."

Are there any originals left in the document processor?

CS-3050, CS-4050, CS-5050

Scanning cannot be performed due to insufficient memory for the scanner. Is the acceptable scanning count exceeded?

CS-3050, CS-4050, CS-5050

DMA transmission of compressed, ecompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time.

CS-3035, CS-4035, CS-5035

"Sender (user) is not registered. Contact

administrator."

User number 001 is not registered in the "Select sender name" list on this scanner.

"Set the folding tray."

"Set the folding unit."

"Set the waste toner box."

"Staple error."

"Staple jam."

"The ID is not registered." The account ID# does not match.

CS-3050, CS-4050, CS-5050

Is the folding tray correctly installed to the 3,000 sheet capacity document finisher?

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

"Set the punch waste box."

The waste toner box is not installed correctly.

CS-3050, CS-4050, CS-5050


CS-3035, CS-4035, CS-5035

"SMTP Authenticaion error. Contact administrator."

The MFP cannot login to the SMTP server.

CS-3050, CS-4050, CS-5050

The location of the jam will be indicated on the panel. Leave the machine On.

CS-3050, CS-4050, CS-5050


CS-3035, CS-4035, CS-5035

"The FAX cannot be used" on PC.

1) The main switch is Off and memory reception is set. 2) Fax is being reset.

CS-3035, CS-4035, CS-5035

"The FAX is in use" on PC.

The following functions are current in use: copying, fax printing, fax setting, fax relay, remote diagnosis, printing interrupt occurs during transmission, network scanner in use, maintenance mode in use.

CS-3035, CS-4035, CS-5035

"The file was not saved. Check the destination

PC."

The hard disk capacity is exceeded or the same file name has been sent from more than one scanner at a time.

CS-3035, CS-4035, CS-5035

"The number of FAX transmission reservations has reached maximum."

on PC.

NW-FAX transmission was tried when 50 items of fax transmission was reserved.

CS-3050, CS-4050, CS-5050

CS-3035, CS-4035, CS-5035

"The job has been interrupted at the FAX

operation panel." on PC.

The interrupt key was pressed while transmission was performed.

The specified file is not found.

This name is already in use.

This number is already in use.

"Tray # is full of paper."

There is a problem at your computer.

"Unable to use scanner." Network is not connected.

CS-3050, CS-4050, CS-5050

"The memory card is not formatted."

Is the removable memory formatted by this machine?

CS-3050, CS-4050, CS-5050

"The phone receiver is off the hook."

CS-3050, CS-4050, CS-5050

"The removable memory is not formatted."


CS-3050, CS-4050, CS-5050

"The source file is not found."

CS-3035, CS-4035, CS-5035

"This name is already in use. Input new name

again."

CS-3035, CS-4035, CS-5035

"This number is already in use. Input new number

again."

CS-3050, CS-4050, CS-5050

"Top tray of the machine is full of paper."

The exit tray at the top of the machine is full.

CS-3050, CS-4050, CS-5050

Is the acceptable storage capacity exceeded for any of the output trays A, B, or C of the 3,000 sheet capacity document finisher?

CS-3035, CS-4035, CS-5035

"Unable to find destination PC. Check the PC."

CS-3035, CS-4035, CS-5035

"Unable to find PC of personal address list."

There is a problem at the computer where the addressbook resides.

CS-3035, CS-4035, CS-5035

"Unable to find SMTP server. Contact administrator."

There is a networking problem to your SMTP server.

CS-3035, CS-4035, CS-5035

"Warning low memory."

"Wrong password." Wrong password has been entered.

CS-3050, CS-4050, CS-5050

Further scanning cannot be performed due to insufficient memory.

CS-3035, CS-4035, CS-5035


Turn power Off/On.

Turn power Off/On.


Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn safety switch Off/On > 10871087

Turn power Off/On.







24

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

First try U906 partial reset. If code immediately returns format hard drive: 10871087







Turn power Off/On.

Turn power Off/On.



Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.





Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.







Scan errors appear on the transmission log.





















Note the displayed error number. Send errors are displayed on the panel only, and not recorded.


Power Off/On.

Turn power Off/On.

Turn power Off/On.

Service Checks1) Repl fax card.

1) Replace Main PWB EEPROM 3 and 4.

1) Repl fax card.

1) Repl main PWB.

1) Update firmware, 2) Install compatible fax card (Fax Sys (F) of Fax Sys (J)).

This code is stored but no displayed. 1) Run simulation U020 (initialize RAM), 2) Repl backup RAM.

1) Reload firmware, 2) Repl main PWB EEPROM 1 and 2. 3) Repl main PWB.

This code is stored but not displayed. 1) Reload firmware, 2) Repl main PWB EEPROMs. 3) Repl main PWB, 4) Contact Service Administrative Division.

1) Reload firmware, 2) Repl main PWB EEPROMs. 3) Repl main PWB, 4) Contact Service Administrative Division.

1) Reseat YC43 @ main PWB, and the connection to the printer PWB, 2) Repl printer PWB, 3) Repl main PWB.

1) Reseat YC46 @ main PWB, and the connection to the memory PWB, 2) Repl scanner PWB, 3) Repl main PWB.

1) Reseat YC44 @ main PWB, and the connection to the memory PWB, 2) Repl fax control PWB, 3) Repl main PWB.

1) Repl main PWB.

1) Reseat CN3 @ main PWB, and the connection to the deck main PWB or desk main PWB, 2) Repl deck main PWB or desk main PWB, 3) Repl main PWB.

1) Reseat YC4 & YC5 @ main PWB, and CN2 @ finisher main PWB, 2) Repl finisher main PWB, 3) Repl main PWB.

1) Reseat YC3 @ main PWB, and CN1 @ mailbox main PWB, 2) Repl mailbox main PWB, 3) Repl main PWB.

1) Reseat YC3 @ main PWB, 2) Repl switchback unit main PWB, 3) Repl main PWB.

1) Reseat the main DIMM, 2) Repl main DIMM, 2) Repl main PWB.

1) Reseat lower connector DP to copier, 2) Repl main PWB.

1) Power Off/On 2) Reseat YC49 @ main PCB, 3) Reformat HDD, 4) Repl main PWB

1) Update fax firmware to version 2.xx or later, 2) Repl fax control PWB.



1) Reseat YC44 @ main PWB, and the connection to the memory PWB, 2) Repl fax control PWB, 3) Repl main PWB.




1) Check for lift drive problem 2) Reseat YC13 @ main PWB, 3) Check for open motor coil. Repl lift motor, 4) Check YC13-B9 @ main PWB goes low when upper lift switch is OFF. If no, replace upper lift switch, 5) Repl main PWB.

1) Check for lift drive problem 2) Reseat YC13 @ main PWB, 3) Check for open motor coil. Repl lift motor, 4) Check YC13-B15 @ main PWB goes low when lower lift switch is OFF. If no, replace lower lift switch, 5) Repl main PWB.

1) Check for lift drive problem, 2) Reseat connectors on main PWB and desk main PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check CN1-5 @ desk main PWB goes low when lift switch is OFF. If no, replace lift switch.

1) Check for lift drive problem 2) Reseat connectors on main PWB and desk main PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check CN1-7 @ desk main PWB goes low when lift switch is OFF. If no, replace lift switch.

1) Check for deck motor drive problem, 2) Reseat paper deck motor 1 connector.

1) Check for deck motor drive problem, 2) Reseat paper deck motor 2 connector.

1) Check for lift drive problems, 2) Reseat connectors on main PWB and deck main PWB, 3) Pinout harnass, 4) Check CN5-4 @ deck main PWB goes low when deck level switch 2 is OFF. If no, repl deck level switch 2. 5) Repl paper deck lift motor 2.

1) Check for lift drive problems, 2) Reseat connectors on main PWB and deck main PWB, 3) Pinout harnass, 4) Check CN5-7 @ deck main PWB goes low when deck level switch 1 is OFF. If no, repl deck level switch 1. 5) Repl paper deck lift motor 1.

1) Check for drive problems, 2) Reseat YC11 @ main PWB, 3) Pinout harnass, 4) Repl drive motor, 5) Repl main PWB.

1) Check for drive problems, 2) Reseat YC11 @ main PWB, 3) Pinout harnass, 4) Repl paper feed motor, 5) Repl main PWB .

1) Check for drive problems, 2) Reseat connectors on main PWB and desk main PWB, 3) Pinout harnass, 4) Repl drive motor, 5) Repl desk main PWB, 6) Repl main PWB.

1) Check for drive problems, 2) Reseat connectors on main PWB and deck main PWB, 3) Pinout harnass, 4) Repl paper conveying motor, 5) Repl deck main PWB. 5) Repl main PWB.

1) Repl cleaning lamp, 2) Repl main PWB.

1) Check for drive problems, 2) Reseat YC37 @ main PWB, and YC4 @ scanner PWB, 3) Reseat YC4 (scanner home position switch) @ scanner PWB, 4) Repl home position switch, 5) Repl scanner motor, 6) Repl scanner PWB, 7) Repl main PWB.

1) Reseat YC3 @ scanner PWB, 2) Reseat conn @ inverter PCB, 3) Reseat YC34 @ main PWB, 4) Pinout harnass, 5) Repl lamp & inverter PWB, 6) Repl main PWB.

1) Reseat connectors @ CCD PWB and YC34 @ main PWB, 2) Pinout harnass, 3) Repl lamp & inverter PWB, 4) Repl CCD PWB, 5) Repl main PWB.

1) Reseat YC8 @ main PWB & @ laser unit, 2) Pinout harnass, 3) Repl laser unit, 4) Check YC2-1 @ main PWB for 24vdc. If absent, repl power source PWB. 5) Check YC8-10 @ main PWB for 24vdc. If absent, repl main PWB.

1) Reseat YC8 @ main PWB & @ laser unit, 2) Pinout harnass, 3) Repl laser unit, 4) Check YC2-1 @ main PWB for 24vdc. If absent, repl power source PWB. 5) Check YC8-10 @ main PWB for 24vdc. If absent, repl main PWB.

1) Reseat YC8 @ main PWB & @ laser unit, 2) Pinout harnass, 3) Repl laser unit, 4) Repl main PWB.

1) Check that thermistor 1 and 2 are contacting heat roller & clean, and securely connected (check YC10 @ main PWB), 2) Check thermal switch, 3) Check fixing heaters M & S.

1) Reinsert fuser unit, 2) Repl fuser unit.


1) Shorted thermistor 1 or 2. Replace thermistor 1 or 2, 2) Replace power source PWB,

1) Open thermistor. Check that thermistor 1 and 2 are contacting heat roller & clean and not infinite resistance, 2) Reseat YC10 @ main PWB, 3) Check thermal switch, 3) Check fixing heaters.

1) Check wall outlet ground to neutral voltage. 2) Reseat YC1-3 @ main PWB and YC2-6 @ power source PWB. 3) Check for zero-cross signal YC2-6 @ power source PWB. If absent, repl PSU (what waveform is expected?), 3) If present, repl main PWB.

1) Read resistance across thermistors. If infinite resistance replace thermistor, 2) Check YC10 @ main PWB, 3) Pinout harnass.

1) Replace toner container, 2) Reseat toner sensor connector, 3) Repl toner sensor, 4) Repl toner container sensor.

1) Reinsert image formation unit, 2) Repl image formation unit. (developing unit)

1) Reinsert image formation unit, 2) Repl image formation unit. (developing unit)

1) Reseat YC16-B7,B8,B9 @ main PWB (0utput: B8), 2) Pinout harnass, 3) Repl the humidity sensor.

1) Reseat YC16-B7,B8,B9 @ main PWB (0utput: B8), 2) Pinout harnass, 3) Repl the humidity sensor.

1) Check paper conveying motor PWB connectors, 2) Pinout harnass, 3) Repl paper conveying motor, 4) Repl finisher main PWB.

1) Reseat paper conveying belt clutch connector and home position senser, 2) Adjust the paper conveying belt so that it is in phase, 3) Repl paper conveying belt clutch, 4) Repl paper conveying belt home position sensor, 4) Check whether internal tray unit or front cover catches are damaged.

1) Reseat tray elevation motor connector, 2) Pinout harnass, 3) Repl tray elevation motor, 4) Repl finisher main PWB.

1) Reseat front side registration motor & HP sensor connectors, 2) Pinout harnass, 3) Repl front side registration motor, 4) Repl front side registration motor HP sensor, 5) Repl finisher main PWB.

1) Reseat rear side registration motor & HP sensor connectors, 2) Pinout harnass, 3) Repl rear side registration motor, 4) Repl rear side registration motor HP sensor, 5) Repl finisher main PWB.

1) Reseat trailing edge registration HPS connector, 2) Reseat trailing edge registration motor connector, 3) Repl trailing edge registration HPS, 4) Replace trailing edge registration motor, 5) Repl finisher main PWB.

See booklet stitcher service manual.














1) Unjam stapler, 2) Reseat stapler connector, 2) Repl stapler, 3) Repl finisher main PWB.

1) Unjam stapler, 2) Reseat stapler connector, 2) Repl stapler, 3) Repl finisher main PWB.





Try to perform the operation again.

1) Run mailbox communication test mode. If there is any communication problem replace mailbox drive motor, or mailbox main PWB.

Check to make sure that the destination computer is operating properly. Check to make sure that there are no problems with any connections, such as checking that the network cables are connected properly.

Check to make sure that the computer that is running the personal Address Book is running properly.

Check to make sure that there are no problems with any connections, such as checking that the network cables are connected properly. Check with the network administrator to find out whether the SMTP server is working properly.

Check the restricted and/or permitted domain names, and adjust the settings as necessary. Check to make sure that the destination email address was entered correctly.

Check to make sure that the destination email address was entered correctly.

Check with your network administrator to find out whether the SMTP server is working properly.

Check the versions of the Scan File Utility.

Check the Scan File Utility Settings.

Consult with your network administrator to verify that the login Account Name and Password required for SMTP Authentication are correct.

Check to make sure that the Scan File Utility is running properly in that computer, or whether it is already connected to another scanner. Check to make sure that there are no problems with any connections, such as checking that the network cables are connected properly.

Check the password that is set in the destination computer.

Increase the available space on the destination computer's hard drive, then try the operation again.

Try to perform the operation again after the connection to the other scanner is completed.

Perform any or all of the following procedures in order to lower the amount of data and then try scanning and transmission operation again: 1) lower the resolution of the image data. 2) Change the image quality setting to OCR. 3) Lower the number of documents (pages) that are being scanned at one time.

Check to make sure that the Scan File Utility in the destination computer is running properly. Check to make sure that there is no software that utilizes the network, besides Scan File Utility, running in the destination computer. If the trouble is with the destination computer, fix the problem.

Load paper.

Check to make sure that the personal Address Book is running properly. Check to make sure that there is no software that utilizes the network, besides Scan File Utility, also running on the computer that is running the personal Address Book. If the trouble is with the computer that is running the personal Address Book, fix that problem.

Check the computer of each group member as necessary and, if there is trouble in any of those computers, fix that problem.

Confirm that the network cable is properly connected. Verify the host name or the IP address of the FTP server is set correctly. Also contact the network administrator to confirm that the FTP server is properly operating.

Login to the FTP server has failed. Check to see if the username and the password have been properly set.

The storage folder is not found or the path to the storage folder is incorrect. Check to see if the storage folder in the FTP server matches the path setting registered in this machine.

Storage has failed because of an unexpected response from the FTP server. Contact the server administrator to check to see if writing is permitted to the login user account.

Check each error and fix the corresponding problems.




Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.







Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.





Press [Continue] to print without stapling. Press [Cancel] to cancel the job.

Load paper. If the same type of paper is loaded in another cassette in the same orientation, you can press either one of the paper select keys on the left of the touch panel to switch to the cassette for copying.

Load paper of the size and type indicated in the MP tray.


See above for details.

Close all covers securely.

Close the document processor.

Set the finisher correctly.

Leave the machine On and follow the instructions to replace the staple case. Press [Continue] to print without stapling. Press [Cancel] to cancel the job.

Document Box full: Press [End]. Repeat Copy Box full: Press [Continue] to copy without using Repeat Copy. Press [Cancel] to cancel job. See your key Operator/Administrator.

Press [End]. Then check: Registration of Authentication Server, Password & computer address of Authentication Server, Connection to the network. See your key Operator/Administrator.

Select another paper type. Press [Continue] to print without using duplex.

The job is cancelled because it is restricted by job accounting. Press [End]. See your key Operator/Administrator.

Select another paper size. Press [Continue] to print without using offset.

Select another paper size/type. Press [Continue] to print without using punch.

Select another available paper size/type. Press [Continue] to print without stapling.

Check the correct domain name and hos name.

Clean the slit glass using the cleaning cloth supplied with the document processor.

Check the correct number and enter it again.

Consult your network administrator.

The job is cancelled. Press [End].

If you are using the Scan to PC function, check the status of the destination computer and then try the operation again. If you are using the Send E-mail function, check to make sure that the SMTP server is running, or consult your network administrator. If you are using the DB Assistant function, check to make sure that the DB Assistant is installed on the computer.

Connect the network cables of the computer and the machine properly.

Check to make sure thaqt the ScanFile Utility is runing at the destination computer.

Wait for a while and then try the operation again.

Check the status of the destination computer and then try the operation again.

Reduce the number of pages being transmitted, or lower the scaning resolution, and try to transmit again.

Follow the instructions on the touch panel to empty the punch waste box.


The job is cancelled. Press [End]. See your key Operator/Administrator.

Retransmit after a while. Contact network administrator for check.

Remove paper from the folding tray.

Enter the correct user name or password.

Remove paper from the mailbox tray.

Format the memory card again.

1) Install fax system, 2) Check the connection of the flat cable. 3) Upgrade firmware. 4) Repl main PWB. 5) Retransmit after a while. 6) RTC memory is not mounted or poor connection. 7) Connect network cables properly. 8) Turn On main switch. 9) Check the IP address or hostname in the Fax driver and those registered in the scanner NIC.

1) Secure memory area (delecte data in the memory). 2) Add memory. 3) Retransmit originals with lower resolution. 4) Divide originals to be transmitted.

01: Initialization Error. Initialize the HDD. 04: Insufficient space on the HDD to complete this operation. Move or delete data stored on the HDD to increase available space.

Cannot print any more. This job is canceled. Press [End]. See your Key Operator/Administrator.

Remove paper from the job separator tray. Printing resumes.

The job is cancelled. Press [End]. See your Key Operator/Administrator.

When inserting the memory card turn Off the main switch first.

Move or delete data stored on the memory card to increase available space.

Press [Continue] to print the scanned pages. The print job cannot be processed completely. Press [Cancel] to cancel the job.

1) Turn power Off/On.

Connect the scanner NIC properly.

Restart the scanner.

Wait a while and then try the operation again.

Press [End].

Register that destination or select another one.

Follow the displayed instructions to remove the jammed paper.

The job is paused. Press [Continue} to resume the job.

Delete any unnecessary items and try the procedure again.

This job is cancelled. Press [End]. Remove or replace the removable memory.

Remove originals from the document processor, put them back in their original order, stack them uniformly and place them again. Press [Continue] to resume printing. Press [Cancel] to cancel the job.

Replace the waste toner box. Two are included in the box with each toner.

Remove originals from the document processor.

Press [Continue] to print, send, or store the scanned pages. The job cannot be processed completely. Press [Cancel] to cancel printing, sending, or storing.


First register a user under that number (scanner sender defaults to 001) or turn the "Selec. Of senders (users)" setting to Off, then select another user.

Set the punch waste box correctly.

Set the waste toner box correctly.

Retransmit after a while.

Retransmit after a while.

Check the registered Account ID.

Retransmit after interrupt has been cleared.

Install the folding tray correctly to the 3,000 sheet finisher.

Install the folding unit correctly to the 3,000 sheet finisher.

Consult your network administrator to verify that the login account name and password required for SMTP Authentication are correct.

Follow the displayed instructions to remove the jammed staple.


1) Turn On the main switch. 2) Retransmit after a while.

If the amount of data exceeds the maximum hard disk capacity as registered in the ScanFile Utility on the destination computer, increase the available space on your computer's hard disk and then try the operation again. If data with the same file name has been sent from more than one scanner at a time, the data can not be saved. Wait for a while and then try the operation again, or change the file name.

Put down the receiver.


Register a different name.

Register a different number.

Format the removable memory. Note: any data on the memory will be lost. Or use memory formatted by this machine.


Remove paper from the top exit tray, and press [Continue] to resume the job.

Remove output paper from the tray indicated on the panel. If tray B or C is full of paper press [Continue] to resume printing.

Check to make sure that the ScanFile Utility is running and the computer is able to receive data.

If the Addressbook software is not running on your computer, start it up. If it is already running, make sure that your computer is connected properly to the network and the network cable is connected properly to the scanner interface card.

Check to make sure that the network cable is connected securely and properly. If this message appears immediately after turning the scanner On, wait a while (~2 minutes) while the scanner warms up. In any other case, check to make sure that the SMTP server is running, or consult with your network administrator.

Check to make sure the the network cable is connected securely and properly. If this message appears immediately after turning the scanner On, wait a while (~2 minutes) while the scanner warms up.

Enter the correct password.



C0030

C0060 Main PWB Type Mismatch Error.

C0070

C0130

C0140

C0150

C0160

C0170

C0180

C0600 Main PWB DIMM Installed Incorrectly.

C0610 Main PWB DIMM error

C0630

C0640 Hard Disk Drive cannot be accessed

CS-3050 (2GN), CS-4050 (2GP), CS-5050

(2GR)

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Fax PWB Incompatability Detection Problem. Fax software is not compatible with main PWB software.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

Engine PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. Read & write data do not match five times consecutively.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

C0700 Optional CF backup is not suitable.

C0800

C0830

C0870

C0880 Fax PWB program archive problem.

C0920 Fax backup data is not retained.

C1010

C1020

C1030

C1040

C1100

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

Fax Flash ROM program area checksum error

CS-3050, CS-4050, CS-5050

Fax PWB to Main PWB high capacity data transfer problem.

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Cassette #1 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent.

CS-3050, CS-4050, CS-5050

Cassette #2 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent.

CS-3050, CS-4050, CS-5050

PF-700 optional cassette #3 lift motor error.

CS-3050, CS-4050, CS-5050

PF-700 optional cassette #4 lift motor error.

CS-3050, CS-4050, CS-5050

PF-750 (Left) Lift Motor 1 error. Exceeds 1 second overcurrent.

C1110

C1120

C1130

C1800 PF-700/PF-750 Communication Problem.

C1900

C2000

C2250

C2500

C2600

C2600

CS-3050, CS-4050, CS-5050

PF-750 (Right) Lift Motor 2 error. Exceeds 1 second overcurrent.

CS-3050, CS-4050, CS-5050

PF-750 (Left) Lift Motor 1 position problem. PF switch 2 remains off after 30 seconds of motor operation.

CS-3050, CS-4050, CS-5050

PF-750 (Right) Lift Motor 2 position problem. PF switch 1 remains off after 30 seconds of motor operation.

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

PF-700 EEPROM error. Write data & Read data are not in agreement three times consecutively.

CS-3050, CS-4050, CS-5050

Drive Motor Problem. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected with 6 sec of activation.

CS-3050, CS-4050, CS-5050

Main Charge Cleaner Motor error. Lock error is detected three times in a row during cleaner motor operation.

CS-3050, CS-4050, CS-5050

Paper Feed Motor error. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected within 6 seconds of activation.

CS-3050, CS-4050, CS-5050

PF-700 Drive Motor error. Lock signal exceeds 500ms.

CS-3050, CS-4050, CS-5050

PF-750 Paper Conveying Motor error. Lock signal exceeds 450ms.

C3100

C3200

C3210

C3300

C3310

C3500

C3900

C3910

C4000

C4010

C4200

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

Exposure Lamp Problem. Exposure lamp does not reach the input value threshold within 5 sec of commencing reading.

CS-3050, CS-4050, CS-5050

Exposure Lamp Problem. Exposure lamp does not exceed the input threshold value within 5 sec of commencing reading.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CIS AGC Problem. After AGC correct input is not obtained at the CIS.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

Scanner PWB Backup Memory Read/Write Problem. Read & Write data does not match.

CS-3050, CS-4050, CS-5050

Scanner PWB Backup Memory Data Problem. Data in a specified area of the backup memory does not match the specified values.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

BD Steady-State Problem. ASIC detects a Beam Detect error A for 2 sec after polygon motor stabilization.

C5300

C6000

C6020

C6030

C6050

C6400

C6410

C6420

C7300

C7400

C7410

C7800

C7810

CS-3050, CS-4050, CS-5050

Cleaning Lamp Broken Wire. While the cleaning lamp is On, the broken wire detection signal is detected for 2 sec continuously.

CS-3050, CS-4050, CS-5050

Fuser Heater Break. Thermistor1 detected less than 70C/158F for 10 sec during warmup & ready. Thermistor2 detected less than 40C/104F for 10 sec during warmup & ready. Temp at thermistor 1or 2 does not rise by at least 1C/1.8F within 5 sec.

CS-3050, CS-4050, CS-5050

Abnormally High Thermistor Temperature. Thermistor 1 or 2 is detected 250C/482F for 40ms or more.

CS-3050, CS-4050, CS-5050

Fixing Thermistor Break Error. Thermistor break signal is detected for 1 sec.

CS-3050, CS-4050, CS-5050

Abnormally Low Thermistor Temperature. Thermistor 1 is detected 80C/176F or less for 1 sec continuously during copying.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

Fuser Unit Fuse Cut Problem. The fuse has been cut 33 sec after the fuse cut signal is turned on.

CS-3050, CS-4050, CS-5050

Toner Container Problem. Toner level is not detected when toner empty is detected.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


C7900

C7910

C8020

C8030

C8050

C8060

C8070

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

DF-710 Punch Motor Problem. Punch motor lock signal is detected for 500ms or more during activation.

CS-3050, CS-4050, CS-5050

DF-730 Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects On condition.

CS-3050, CS-4050, CS-5050

DF-710 Paper Conveying Belt Motor 1 Error. Paper conveying belt home position sensor 1 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 1 does not turn On within 2.5 sec. Jam 88.

CS-3050, CS-4050, CS-5050

DF-710 Paper Conveying Belt Motor 2 Error. Paper conveying belt home position sensor 2 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 2 does not turn On within 2.5 sec.

CS-3050, CS-4050, CS-5050

DF-710 Internal Tray Communication Error. The connection is detected, but communication is not possible with the internal tray.

C8140

C8140

C8170

C8170

C8170

C8180

CS-3050, CS-4050, CS-5050

DF-710 Main Tray Problem. Main tray is not detected in not detected by main tray top limit detection sensor or main tray capacity detection sensor within 20 sec of ascending. Main tray upper limit detection sensor or main tray load detection sensor is not detected as Off within 20 sec of main tray descending. Main tray lower limit detection sensor is not detected as On within 20 sec of main tray descending. Main tray upper limit detection sensor or main tray load detection sensor remain on for 2 sec or more during main tray ascent.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

DF-710 Side Registration Motor 1 Problem. During initial rotations home position is not detected within 3 sec. Jam 88.

CS-3050, CS-4050, CS-5050

DF-720 Front Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the front side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

CS-3050, CS-4050, CS-5050

DF-730 Adjustment Motor Problem. Adjustment motor home position motor is not detected within a specific time during activation.

CS-3050, CS-4050, CS-5050


C8180

C8190

C8210

C8210

C8210

C8220

C8230

C8300

CS-3050, CS-4050, CS-5050

DF-720 Rear Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the rear side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

CS-3050, CS-4050, CS-5050

DF-720 Trailing Edge Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the trailing edge home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

CS-3050, CS-4050, CS-5050

DF-710 Stapler Moving Motor 1 Error. During initial rotations home position is not detected within 1.5 sec.

CS-3050, CS-4050, CS-5050

DF-720 Finisher Stapler Problem. Stapler home position sensor does not change state from non-detect to detect within 200ms of forward (CCW) rotation. During initial rotations stapler home position detection does not change state from non-detect to detect within 600ms of reverse (CW) rotation.

CS-3050, CS-4050, CS-5050

DF-730 Stapler Problem. Home position is not detected within a specific time of activation.

CS-3050, CS-4050, CS-5050

DF-710 Stapler Moving Motor 2 Error. During initial rotations home position is not detected within 3.5 sec.

CS-3050, CS-4050, CS-5050

DF-710 Stapler Motor Problem. Jam 82 is indicated.

CS-3050, CS-4050, CS-5050

BF-710 Centerfold Unit Communiation Error. Although the connection is detected, communication is not possible with the centerfold unit.

C8310

C8320

C8330

C8340

C8350

C8360

C8440

C8460

C8500

CS-3050, CS-4050, CS-5050

BF-710 Centerfold Side Registration Motor 1 Problem. During initial rotations home position is not detected within 1000ms.

CS-3050, CS-4050, CS-5050

BF-710 Centerfold Paper Conveying Belt Motor Problem. During initial rotations home position is not detected within 2500ms.

CS-3050, CS-4050, CS-5050

BF-710 Blade Motor Problem. During initial rotations home position is not detected within 1500ms.

CS-3050, CS-4050, CS-5050

BF-710 Centerfold Staple Motor Problem. Jam 89.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

BF-710 Centerfold Main Motor Problem. The motor lock signal is detected for more than 1000ms during activation.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

DF-730 EEPROM Problem. Reading to or writing from EEPROM cannot be performed.

CS-3050, CS-4050, CS-5050

MT-710 Communication Error. The connection is detected, but communication is not possible with the mailbox.

C8510

C8800

C8900

C8910

C8920

C8930

C9000

C9040

C9050

C9060

C9070

CS-3050, CS-4050, CS-5050

MT-710 Drive Motor Problem. The motor lock signal is detected for more than 500ms during activation.

CS-3050, CS-4050, CS-5050

DF-710 Communication Problem. No communication: there is no reply after (5) tries. Abnormal communication: a parity or checksum error is detected (5) times in succession.

CS-3050, CS-4050, CS-5050

DF-710 Backup Memory Data Problem. Read and write data does not match.

CS-3050, CS-4050, CS-5050

PH-5A Backup Memory Data Problem. Read and write data does not match.

CS-3050, CS-4050, CS-5050

MT-710 Backup Memory Data Problem. Read and write data does not match.

CS-3050, CS-4050, CS-5050

BF-710 Backup Memory Data Problem. Read and write data does not match.

CS-3050, CS-4050, CS-5050

DP-700 Communication Problem. A communication error is detected.

CS-3050, CS-4050, CS-5050

DP-700 Lift Motor Ascent Error. The DP lift upper limit switch is not detected within 10000 pulses. After a one time retry, the DP lift upper limit switch could not be turned On.

CS-3050, CS-4050, CS-5050

DP-700 Lift Motor Descent Error. The DP lift lower limit switch is not detected within 10000 pulses. After a one time retry, the DP lift lower limit switch could not be turned On.

CS-3050, CS-4050, CS-5050

DP-700 EEPROM Error. Read and write data does not match. Data in the specified area of the backup memory does not match the specified values.

CS-3050, CS-4050, CS-5050

DP-700 Communication Error between the DP and SHD. A communication error is detected.

C9080

CF000

CF010

CF020

CF030 Main PWB System Error.

CF040 Engine PWB Communication Error.

CF041 Scanner PWB Communication Error.

CF050 Engine ROM Checksum Error.

CF060 Engine RAM Error.

CF070

CF080

CF090 Fax System M Communication Error.

CF14F

CF256

CF257

CS-3050, CS-4050, CS-5050

DP-700 Communication Error between the DP and CIS. Reading cannot be performed correctly.

CS-3050, CS-4050, CS-5050

Operation Panel PWB Communication Error/System Error. Unknown error. Communication error between panel and main controller. (If CF620 occurred and is left, CF000 also occurred because of timeout control.

CS-3050, CS-4050, CS-5050

Main PWB Checksum Error/System Error. Communication error between panel and main controller.

CS-3050, CS-4050, CS-5050

Memory Checksum Error/Operation System Error.

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Flash ROM Error. Defective flash ROM (which?).

CS-3050, CS-4050, CS-5050

Flash ROM Error (during download). Defective flash ROM (which?).

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec.

CS-3050, CS-4050, CS-5050

Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation.

CS-3050, CS-4050, CS-5050


CF26F

CF3xx Undefined.

CF423

CF423

CF5xx Undefined.

CF610 System Start Error.

CF620

CS-3050, CS-4050, CS-5050

Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print).

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation.

CS-3050, CS-4050, CS-5050

Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation.

CS-3050, CS-4050, CS-5050

CF433 CF434 CF437 CF43F CF441 CF444

CF445 CF451

HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box.

CS-3050, CS-4050, CS-5050

CF45F CF453 CF454 CF45F CF460 CF463

CF46F CF470


CS-3050, CS-4050, CS-5050

CF473 CF47F CF484 CF487 CF48F CF490

CF493 CF494


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

System Error. Error acquiring the event data. Panel detects CF000 as same error.

CF620

CF7D7

CFAxx HDD Error.

CFB2C CFB30 CFB31

CFB30

CFB31 Corrupt Firmware on Main EEPROM.

CFB32

CFB33

F000

F010 Main PWB Checksum Error.

F020 Memory Checksum Error.

F030 Main PWB System Error.




F060 Engine RAM Error.

CS-3050, CS-4050, CS-5050

System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card.

CS-3050, CS-4050, CS-5050

Readout Error of SSL (authentication data).

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Panel Error. Timeout request for start up command. Start command hasn't been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death.

CS-3050, CS-4050, CS-5050

Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

F070 Flash ROM Error.

F080 Flash ROM Error (during download).


F14F Power Source PWB Second Side Error.

E00000 or U00000

E00100 or U00100

E00200 or U00200

E00300 or U00300

E00420 or U00420

E00421 or U00421

E00430 or U00430

E00430 or U00430

E00431 or U00431

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E00431 or U00431

E00432 or U00432

E00432 or U00432

E00433 or U00433

E00433 or U00433

E00434 or U00434

E00435 or U00435

E00435 or U00435

E00440 or U00440

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E00440 or U00440

E00440 or U00440

E00441 or U00441

E00450 or U00450

E00460 or U00460

E00460 or U00460

E00462 or U00462

E00500 or U00500

E00600 or U00600

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E00601 or U00601

E00602 or U00602

E00603 or U00603

E00604 or U00604

E00610 or U00610

E00611 or U00611

E00613 or U00613

E00614 or U00614

E00615 or U00615

E00620 or U00620

E00622 or U00622

E00655 or U00655

E00656 or U00656

E00670 or U00670

E00677 or U00677


E00700 or U00700

E00800 or U00800

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E00810 or U00810

E00900 or U00900

E00910 or U00910

E01000 or U01000

E01000 or U01000

E01001 or U01001

E01010 or U01010

E01011 or U01011

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01012 or U01012

E01013 or U01013

E01014 or U01014

E01015 or U01015

E01016 or U01016

E01017 or U01017

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01018 or U01018

E01019 or U01019

E01020 or U01020

E01021 or U01021

E01022 or U01022

E01023 or U01023

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01024 or U01024

E01025 or U01025

E01026 or U01026

E01027 or U01027

E01028 or U01028

E01040 or U01040

E01041 or U01041

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01042 or U01042

E01043 or U01043

E01044 or U01044

E01045 or U01045

E01046 or U01046

E01047 or U01047

E01048 or U01048

E01049 or U01049

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01050 or U01050

E01051 or U01051

E01052 or U01052

E01053 or U01053

E01054 or U01054

E01055 or U01055

E01056 or U01056

E01057 or U01057

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01070 or U01070

E01071 or U01071

E01072 or U01072

E01073 or U01073

E01080 or U01080

E01091 or U01091

E01092 or U01092

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01100 or U01100

E01101 or U01101

E01102 or U01102

E01110 or U01110

E01111 or U01111

E01112 or U01112

E01113 or U01113

E01114 or U01114

E01115 or U01115

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01116 or U01116

E01117 or U01117

E01118 or U01118

E01119 or U01119

E01120 or U01120

E01121 or U01121

E01122 or U01122

E01123 or U01123

E01124 or U01124

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01125 or U01125

E01126 or U01126

E01127 or U01127

E01128 or U01128

E01129 or U01129

E01140 or U01140

E01141 or U01141

E01142 or U01142

E01143 or U01143

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01144 or U01144

E01145 or U01145

E01146 or U01146

E01147 or U01147

E01148 or U01148

E01149 or U01149

E01150 or U01150

E01151 or U01151

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01152 or U01152

E01153 or U01153

E01154 or U01154

E01155 or U01155

E01160 or U01160

E01161 or U01161

E01162 or U01162

E01163 or U01163

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01164 or U01164

E01170 or U01170

E01172 or U01172

E01191 or U01191

E01199 or U01199

E01400 or U01400

E01500 or U01500

E01600 or U01600

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01700 or U01700

E01720 or U01720

E01721 or U01721

E01800 or U01800

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E01810 or U01810

E01820 or U01820

E02000 or U02000

E02100 or U02100

E02200 or U02200

E02200 or U02200

E02200 or U02200

E02303 or U02303

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E02304 or U02304

E02400 or U02400

E03000 or U03000

E03100 or U03100

E03200 or U03200

E03200 or U03200

E03300 or U03300

E03300 or U03300

E03400 or U03400

E03500 or U03500

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E03500 or U03500

E03500 or U03500

E03600 or U03600

E03600 or U03600

E03700 or U03700

E03700 or U03700

E04000 or U04000

E04000 or U04000

E04000 or U04000

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E04100 or U04100

E04100 or U04100

E04200 or U04200

E04300 or U04300

E04400 or U04400

E04401 or U04401

E04500 or U04500

E05000 or U05000

E05100 or U05100

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E05200 or U05200

E05300 or U05300

E09000 or U09000

E12000 or U12000

E12000 or U12000

E12100 or U12100

E14000 or U14000

E14000 or U14000

E14100 or U14100

E14100 or U14100

E19000 or U19000

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


E19100 or U19100

E19200 or U19200

E19300 or U19300

E19400 or U19400

Send SMB Error 1102

Send SMB Error 1102

Send SMB Error 1102

Send SMB Error 1102

Send SMB Error 1102

Send SMB Error 1103

Send SMB Error 1103

Send SMB Error 1103

Send SMB Error 1105

Send SMB Error 2101

Send SMB Error 2101

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


Send SMB Error 2101

Send SMB Error 2103

Send SMB Error 2201

Send SMB Error 2203

Send SMB Error 9181

Send FTP Error 1101

Send FTP Error 1102

Send FTP Error 1102

Send FTP Error 1103

Send FTP Error 1103

Send FTP Error 1105

Send FTP Error 2101

Send FTP Error 2101

Send FTP Error 2101

Send FTP Error 2102

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


Send FTP Error 2102

Send FTP Error 2103

Send FTP Error 2201

Send FTP Error 2202

Send FTP Error 2203

Send FTP Error 3101

Send FTP Error 9181









CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050












TWAIN Error 2202

TWAIN Error 9181

Software Error 5101

Software Error 5102

Software Error 5103

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


Software Error 5104

Software Error 7101

Software Error 7102

Software Error 720f

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


1101


CS-3050, CS-4050, CS-5050


1101


CS-3050, CS-4050, CS-5050


1102


CS-3050, CS-4050, CS-5050


1102


CS-3050, CS-4050, CS-5050


1102


CS-3050, CS-4050, CS-5050


1102


CS-3050, CS-4050, CS-5050


1102


CS-3050, CS-4050, CS-5050


1103


CS-3050, CS-4050, CS-5050


1103


CS-3050, CS-4050, CS-5050


1103


CS-3050, CS-4050, CS-5050


1104


CS-3050, CS-4050, CS-5050


1105


CS-3050, CS-4050, CS-5050


1105


CS-3050, CS-4050, CS-5050


1105


CS-3050, CS-4050, CS-5050


1106


CS-3050, CS-4050, CS-5050


2101


CS-3050, CS-4050, CS-5050


2101


CS-3050, CS-4050, CS-5050


2101


CS-3050, CS-4050, CS-5050


2101


CS-3050, CS-4050, CS-5050


2101


CS-3050, CS-4050, CS-5050


2101


CS-3050, CS-4050, CS-5050


2102


CS-3050, CS-4050, CS-5050


2102


CS-3050, CS-4050, CS-5050


2103


CS-3050, CS-4050, CS-5050


2201


CS-3050, CS-4050, CS-5050


2202


CS-3050, CS-4050, CS-5050


2202


CS-3050, CS-4050, CS-5050


2203


CS-3050, CS-4050, CS-5050


2204


CS-3050, CS-4050, CS-5050


3101


CS-3050, CS-4050, CS-5050


3101


CS-3050, CS-4050, CS-5050


3201


CS-3050, CS-4050, CS-5050


5101



"Add paper in cassette #." Is the indicated cassette out of paper?

"Add paper in MP tray."

"Add staples."

"Add toner."

"An error has occurred."


CS-3050, CS-4050, CS-5050


5102


CS-3050, CS-4050, CS-5050


5103


CS-3050, CS-4050, CS-5050


5104


CS-3050, CS-4050, CS-5050


7102


CS-3050, CS-4050, CS-5050


720f


CS-3050, CS-4050, CS-5050


9181


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


"Cannot execute this job." Job is restricted by Job Accounting.



"Check the cover."




CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050



CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


Did you select a paper size/type that cannot be punched?

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050



CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

"Empty the punch waste box."

The punch waste box of the 3,000 sheet finisher is full.

CS-3050, CS-4050, CS-5050



CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

"Finisher tray is full of paper."

Is the acceptable storage capacity exceeded for the document finisher tray?"



"Memory card error."


"Memory is full."

"Memory Is Low" Logic Lockup

"Paper Jam. ###"

"Print overrun." Warning. Low printer memory.

CS-3050, CS-4050, CS-5050

"Folding tray is full of paper."

Is the acceptable storage capacity exceeded for the folding tray of the 3,000 sheet document finisher?"

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050



CS-3050, CS-4050, CS-5050



CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

"Mailbox tray is full of paper."

CS-3050, CS-4050, CS-5050

Was the memory card (Compact Flash) removed while being accessed? Was a valid memory card inserted?

CS-3050, CS-4050, CS-5050


Code: 01

CS-3050, CS-4050, CS-5050


Code: 04


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050



CS-3050, CS-4050, CS-5050

"Removable memory was removed."



"Scanner Paused"

"Set the folding tray."

"Set the folding unit."


"Staple error."

"Staple jam."

"The ID is not registered." The account ID# does not match.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

"Reset all originals in the document processor."


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

DMA transmission of compressed, ecompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time.

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

"Set the punch waste box."


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

"The memory card is not formatted."


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050




"Tray # is full of paper."


CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050



CS-3050, CS-4050, CS-5050

Is the acceptable storage capacity exceeded for any of the output trays A, B, or C of the 3,000 sheet capacity document finisher?

CS-3050, CS-4050, CS-5050



Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

22

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

24

Turn power Off/On. If code immediately returns initialize backup data for image processing: Status > 10871087

Start > Main+Engine > Inch > Start > power Off/On. (tech only)

First try turning power Off/On. If code immediately returns format hard drive: Status > 10871087


933

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Status > 10871087 906 Start > Execute > Start





Power Off. Reseat BU-10 CF card. Power On. If code immediately returns initialize CF: Status > 10871087

Start > RECOVERY CF > Start > power Off/On >FAX IMAGE > Execute > Start > INITIALIZE CF > Start > power Off/On (tech only)

First try turning power Off/On. If code immediately returns reload fax firmware.





Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Turn power Off/On.

Turn power Off/On.


Turn power Off/On.


Turn power Off/On.

Turn power Off/On.

22

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On. If code immediately returns initialize backup data for scanning: Status > 10871087

Start > SCANNER > Start > power Off/On. > Status > 10871087 > 411 > see service manual pg 107 (tech only)

Turn power Off/On.






Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.








Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.







Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.










Power Off/On.







Turn power Off/On.

Service Checks

1) Repl fax card.

1) Repl main PWB.

1) Reinstall main DIMM.

1) Repl main DIMM, 2) Repl main PWB.

1) Install compatible fax card (Fax Sys M (B)).





1) Run simulation U022, 2) Repl engine PWB, 3) Repl main PWB.




1) Reseat BU10 CF, 2) Run sim U933.

1) Repl main PWB.

1) Reload firmware, 2) Repl fax card.

1) Repl fax card.

1) Power Off/On 2) Repl fax card.

1) Reseat YC1 @ Fax, YC4 & YC6 @ interface, YC30 @ main PWB, 2) Repl fax card, 3) Repl main PWB

1) Check for lift drive problem 2) Reseat YC13 @ engine PWB, 3) Check for open motor coil. Repl lift motor, 4) Check YC13-B9 @ engine PWB goes low when upper lift switch is OFF. If no, replace upper lift switch, 5) Repl engine PWB.

1) Check for lift drive problem 2) Reseat YC13 @ engine PWB, 3) Check for open motor coil. Repl lift motor, 4) Check YC13-B15 @ engine PWB goes low when lower lift switch is OFF. If no, replace lower lift switch, 5) Repl engine PWB.

1) Check for lift drive problem, 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check YC1-5 @ PF main PWB goes low when lift switch 1 is OFF. If no, replace lift switch 1.

1) Check for lift drive problem 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check YC1-7 @ PF main PWB goes low when lift switch 2 is OFF. If no, replace lift switch 2.

1) Check for lift drive problem, 2) Reseat connectors on engine PWB and PF main PWB.


1) Check for lift drive problems, 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Check YC5-7 @ PF Main PWB goes low when lift switch 2 is OFF. If no, repl lift switch 2. 5) Repl lift motor.


1) Reseat connectors on engine PWB and PF main PWB, 2) Pinout harnass, 3) Repl engine PWB, 4) Repl PF main PWB.


1) Check for drive problems, 2) Reseat YC11 @ engine PWB, 3) Pinout harnass, 4) Repl drive motor, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC9 @ engine PWB, 3) Pinout harnass, 4) Repl main charge cleaning motor, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC11 @ engine PWB, 3) Pinout harnass, 4) Repl paper feed motor, 5) Repl engine PWB .

1) Check for drive problems, 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl drive motor, 5) Repl PF main PWB, 6) Repl engine PWB.

1) Check for drive problems, 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl paper conveying motor, 5) Repl PF main PWB. 5) Repl engine PWB.

1) Repl scanner PWB.

1) Check for drive problems, 2) Reseat YC4 @ scanner PWB, 3) Reseat connector on scanner home position switch, 4) Repl home position switch, 5) Repl scanner motor, 6) Repl scanner PWB.

1) Reseat YC6 @ scanner PWB, 2) Reseat conn @ inverter PCB, 3) Pinout harnass, 4) Adj position of shading plate, 5) Repl home position switch, 6) Repl lamp & inverter PWB, 7) Repl scanner PWB, 8) Replace CCD PWB.

1) Reseat conn @ main PWB & DP main PWB, 2) Pinout harnass, 3) Replace inverter PWB, 4) Repl CIS, 5) Repl DP main PWB.

1) Reseat connectors @ SHD PWB & CCD PWB, 2) Pinout harnass, 3) Repl lamp & inverter PWB, 4) Repl SHD PWB, 5) Repl CCD PWB.

1) Repl DP inverter PWB, 2) Repl CIS, 3) Repl DP Main PWB.

1) Reseat YC3 @ scanner PWB & YC4 @ SHD PWB, 2) Pinout harnass, 3) Repl Scanner PWB, 4) Repl SHD PWB.

1) Run simulation U022, 2) Repl scanner PWB.

1) Reseat YC8 @ engine PWB & @ laser unit, 2) Pinout harnass, 3) Repl laser unit, 4) Repl engine PWB.



1) Repl cleaning lamp, 2) Repl engine PWB.



1) Check that thermistor1 is contacting heat roller & clean, 2) Check thermal switch, 3) Check fixing heaters, 4) Repl PSU, 5) Repl engine PWB.

1) Check that thermistors are contacting fuser rollers and clean, 2) Replace thermistor 1 or 2, 3) Repl engine PWB.



1) Check wall outlet ground to neutral voltage. 2) Repl PSU, 3) Repl engine PWB.

1) Reinsert fuser unit, 2) Check YC10 @ engine PWB, 3) Pinout harnass.

1) Check YC9 @ engine PWB, 2) Pinout harnass, 3) Replace toner container sensor.


1) Reseat YC14 @ engine PWB, 2) Pinout harnass, 3) Repl the humidity sensor.




1) Check punch PWB connectors, 2) Pinout harnass, 3) Repl punch motor, 4) Repl punch PWB, 5) Repl finisher PWB.

1) Reseat connectors, 2) Pinout harnass, 3) Repl upper limit sensor or paper push sensor, 4) Repl finisher main PWB.

1) Reseat YC2 @ internal tray PWB & paper conveying belt motor 1 connector, 2) Pinout harnass, 3) Repl paper conveying belt HPS1, 4) Repl paper conveying belt motor 1, 5) Repl internal tray PWB, 6) Repl finisher main PWB.


1) Reseat YC1 @ internal tray PWB & YC6 @ finisher main PWB, 2) Pinout harnass, 3) Repl internal tray PWB, 4) Repl finisher main PWB.

1) Reseat YC6 @ finisher main PWB & connector for main tray motor, 2) Pinout harnass, 3) Replace main tray upper & lower limit detection switches & main tray load detection sensor, 4) Repl main tray motor, 5) Repl finisher main PWB.

1) Reseat connectors or Replace tray lower limit sensor, push paper sensor, surface view sensor, 2) Reseat tray elevation motor connector, 3) Pinout harnass, 4) Repl tray elevation motor, 5) Repl finisher main PWB.

1) Reseat YC2 @ internal tray PWB & side registration motor 1 connector, 2) Pinout harnass, 3) Repl side registration motor 1, 4) Repl internal tray PWB, 5) Repl finisher main PWB.

1) Reseat front registration HPS, 2) Reseat front registration motor connector, 3) Repl front registration HPS, 4) Replace front registration motor, 5) Repl finisher main PWB.

1) Reseat sensor connectors, 2) Reseat motor connectors, 3) Pinout harnass, 4) Repl adjustment home position sensor. 5) Repl adjustment motor, 6) Replace finisher main PWB.


1) Reseat rear registration HPS connector, 2) Reseat rear registration motor connector, 3) Repl rear registration HPS, 4) Replace rear registration motor, 5) Repl finisher main PWB.


1) Reseat YC9 @ finisher main PWB & stapler moving motor 1 connector, 2) Repl stapler moving motor 1, 3) Repl finisher main PWB.



1) Reseat YC10 @ finisher main PWB & stapler moving motor 2 connector, 2) Replace stapler moving motor 2, 3) Repl finisher main PWB.

1) Reseat YC10 @ finisher main PWB & stapler motor connector, 2) Replace stapler motor, 3) Repl finisher main PWB.

1) Reseat YC22 @ finisher main PWB, 2) Replace centerfold unit set switch, 3) Repl finisher main PWB.


1) Reseat YC6 @ centerfold main PWB & centerfold side registration motor 1 connector, 2) Repl centerfold side registration motor 1, 3) Repl centerfold main PWB, 4) Repl finisher main PWB.

1) Reseat YC6 & YC7 @ centerfold main PWB & centerfold paper conveying motor belt 1/2 connector, 2) Repl centerfold paper conveying belt motor 1/2, 3) Repl centerfold main PWB, 4) Repl finisher main PWB.

1) Reseat YC8 @ centerfold main PWB & blade motor connector, 2) Repl blade motor, 3) Repl centerfold main PWB, 4) Repl finisher main PWB.

1) Reseat YC9 @ centerfold main PWB & centerfold staple motor connector, 2) Repl centerfold staple motor, 3) Repl centerfold main PWB, 4) Repl finisher main PWB.


1) Reseat YC12 @ centerfold main PWB & centerfold main motor connector, 2) Repl centerfold main motor, 3) Repl centerfold main PWB, 4) Repl finisher main PWB.


1) Reseat YC7 @ finisher main PWB & connections to the mailbox, 2) Repl mailbox main PWB, 3) Repl finisher main PWB.

1) Reseat YC2 @ mailbox main PWB & mailbox drive motor connector, 2) Repl mailbox drive motor, 3) Repl mailbox main PWB, 4) Repl finisher main PWB.

1) Reeat all connectors @ engine PWB & finisher main PWB. 2) Repl finisher main PWB, 3) Repl engine PWB.

1) Reseat all connectors @ engine PWB & finisher main PWB. 2) Repl finisher main PWB, 3) Repl engine PWB.

1) Reseat all connectors @ punch PWB & YC4 @ finisher main PWB. 2) Repl punch PWB.

1) Reseat all connectors @ mailbox PWB & YC7 @ finisher main PWB. 2) Repl mailbox main PWB.

1) Reseat all connectors @ centerfold main PWB & YC5 @ finisher main PWB. 2) Repl centerfold main PWB.

1) Reseat YC7 @ scanner PWB & the pigtail to the copier, 2) Repl DP main PWB.

1) Reseat lift upper limit switch connector, 2) Reseat DP lift motor connector 3) Repl DP lift upper limit switch, 4) Repl DP lift motor, 5) Repl DP main PWB.

1) Reseat lift lower limit switch connector, 2) Reseat DP lift motor connector 3) Repl DP lift lower limit switch, 4) Repl DP lift motor, 5) Repl DP main PWB.


1) Reseat all connectors @ SHD PWB, 2) Pinout connectors/harnass, 3) Repl SHD PWB.

1) Repl main PWB.

1) Repl main PWB, 2) Repl engine PWB.

1) Repl main PWB, 2) Repl scanner PWB.

1) Repl engine PWB.

1) Repl engine PWB.

1) Repl flash ROM.

1) Repl flash ROM.

1) Repl main PWB.

1) Reinstall fax sys M, 2) Repl fax sys M.


1) Reseat all connectors @ CIS, 2) Pinout connectors/harnass, 3) Repl CIS.


1) Check harnass connections @ engine PWB, 2) Repl engine PWB, 3) Repl main PWB.


1) Turn power Off/On to reset, 2) Repl PSU PWB.

1) Power Off/On.

1) Upgrade firmware above v.2.04A. (at this printing v.2.20C).

1) Reinstall fax sys M, 2) Reload firmware, 3)Repl fax sys M.


1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl HDD.



1) Power Off/On, 2) Reseat DIMM for operation panel, then reload firmware, 3) Repl DIMM for operation panel, then reload firmware.

1) Run U020, 2) Run U022, 3) Run U024.

1) Flash machine.


1) Repl main PWB.

1) Repl main PWB.


1) Repl scanner PWB, 2) Repl main PWB.

1) Repl engine PWB.

1) Repl engine PWB.

1) Use KM-Net Viewer to update barcode files.

1) Power Off/On, 2) Reload firmware, 3) Repl Panel or main DIMM, 4) Reseat connectors to operation panel and main controller, 5) Repl operation panel PWB, 6) Repl main PWB. 7) May occur after HDD replacement. Power Off/On to reset.

1) Power Off/On, 2) Reseat & clean contacts of main DIMM & expansion memory, 3) Reload firmware, 4) Repl main DIMM or expansion memory, 5) Reseat connectors to operation panel and main controller, 6) Repl operation panel PWB, 7) Reformat or repl HDD.

1) Power Off/On, 2) Reseat & clean contacts of main DIMM, 3) Reload firmware, 4) Repl main DIMM, 5) Reseat connectors to operation panel and main controller, 6) Repl operation panel PWB, 7) Repl main PWB, 8) Reformat or repl HDD.





1) Repl main PWB.

1) Repl power source PWB.

Load paper.






Power Off/On.

Power Off/On.

Power Off/On.








Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.














Power Off/On.








Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

















Select another paper size/type. Press [Continue] to print without using punch.



Follow the instructions on the touch panel to empty the punch waste box.



Remove paper from the document finisher tray. If printing can be restarted, the touch panel display will prompt you to press Continue. Then press [Continue].

Remove paper from the folding tray.


Remove paper from the mailbox tray.


1) Turn power Off/On.

Press [End].









The job is paused. Press [Continue} to resume the job.


Set the punch waste box correctly.









Install the folding tray correctly to the 3,000 sheet finisher.

Install the folding unit correctly to the 3,000 sheet finisher.







Remove output paper from the tray indicated on the panel. If tray B or C is full of paper press [Continue] to resume printing.



CS-420i, CS-520i C0030

CS-420i, CS-520i C0060 Main PWB Type Mismatch Error.

CS-420i, CS-520i C0070

CS-420i, CS-520i C0100

CS-420i, CS-520i C0120

CS-420i, CS-520i C0150

CS-420i, CS-520i C0160

CS-420i, CS-520i C0170

CS-420i, CS-520i C0180

CS-420i, CS-520i C0620

CS-420i, CS-520i C0630

CS-420i (2KR), CS-520i (2KS)

Fax Control PWB System Problem. Processing with fax software is disabled due to software or hardware issues.

Abnormal Detection Of Fax Control PWB Incompatability. Fax software is not compatible with main PWB software.


MAC Address Data Error. For data in which the MAC address is invalid.

Engine PWB EEPROM Backup Memory Device Problem. No response is issued from the device in reading/writing for 5ms or more, repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Engine PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM.



Fax Image DIMM Problem. DIMM is not installed correctly. DIMM cannot be accessed.

DMA transmission of image data does not complete within a specified period of time.

CS-420i, CS-520i C0640 Hard Disk Drive cannot be accessed.

CS-420i, CS-520i C0650

CS-420i, CS-520i C0800

CS-420i, CS-520i C0830

CS-420i, CS-520i C0840

CS-420i, CS-520i C0870

CS-420i, CS-520i C0920

CS-420i, CS-520i C1010

CS-420i, CS-520i C1020

Fax Image DIMM Check Problem. Improper DIMM or DIMM from another machine is installed.


Fax Flash ROM program area checksum error. A checksum error occurred with the program of the fax control PWB.

Faults of RTC. The time is judged to go back based on the comparison of the RTC time and the current time, or five years or more have passed.

Fax Control PWB to Main PWB high capacity data transfer problem. High-capacity data transfer between the fax control PWB and the scanner MIP PWB was not normally performed after 10 retries.

Fax File System Error. The backup data is not retained for file system abnormality of flash memory of the fax control PWB.

Cassette #1 Lift Motor error. Lift switch 1 does not turn On within 12 seconds of cassette insertion, detected four times successively.

Cassette #2 Lift Motor error. Lift switch 2 does not turn On within 12 seconds of cassette insertion, detected four times successively.

CS-420i, CS-520i C1030

CS-420i, CS-520i C1040

CS-420i, CS-520i C1100

CS-420i, CS-520i C1110

CS-420i, CS-520i C1120

CS-420i, CS-520i C1130

CS-420i, CS-520i C1800

CS-420i, CS-520i C1900

PF-720(B) optional cassette #3 lift motor error. PF lift switch 1 does not turn On within 12 seconds of cassette insertion, detected two times successively. After 1 second of lift motor drive, the lift overcurrent protective monitor signal is detected for 500ms or more, two times successively.

PF-720(B) optional cassette #4 lift motor error. PF lift switch 2 does not turn On within 12 seconds of cassette insertion, detected two times successively. After 1 second of lift motor drive, the lift overcurrent protective monitor signal is detected for 500ms or more, two times successively.

PF-760(B) (Left) Lift Motor 1 error. Exceeds 1 second overcurrent.

PF-760(B) (Right) Lift Motor 2 error. Exceeds 1 second overcurrent.

PF-760(B) (Left) Lift Motor 1 position problem. Level switch 1 remains off after 30 seconds of PF lift motor 1 operation.

PF-760(B) (Right) Lift Motor 2 position problem. Level switch 2 remains off after 30 seconds of PF lift motor 2 operation.

PF-720(B)/PF-760(B) Communication Problem. A communication error from the optional paper feeder is detected 10 times successively.

PF-720(B) EEPROM error. Write data & Read data are not in agreement three times consecutively.

CS-420i, CS-520i C2000

CS-420i, CS-520i C2250

CS-420i, CS-520i C2500

CS-420i, CS-520i C2600

CS-420i, CS-520i C2600

CS-420i, CS-520i C3100

CS-420i, CS-520i C3200

CS-420i, CS-520i C3210

Drive Motor Problem. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected with 6 sec of activation.

Main Charge Cleaning Motor Error. Lock error is detected three times in a row during a reciprocating cleaning motion.

Paper Feed Motor Error. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected within 6 seconds of activation.

PF-720(B) Drive Motor Error. Lock signal exceeds 450ms.

PF-760(B) Paper Conveying Motor error. Lock signal exceeds 450ms.


Exposure Lamp Problem. Exposure lamp does not reach the input value threshold within 5 sec of illumination.

CIS Lamp Problem. Exposure lamp does not exceed the input threshold value within 5 sec of CIS illumination.

CS-420i, CS-520i C3300

CS-420i, CS-520i C3310

CS-420i, CS-520i C3500

CS-420i, CS-520i C3900

CS-420i, CS-520i C3910

CS-420i, CS-520i C4000

CS-420i, CS-520i C4010

CS-420i, CS-520i C4100

CS-420i, CS-520i C6000

CS-420i, CS-520i C6020

CS-420i, CS-520i C6030

Optical AGC Problem. After AGC correct input is not obtained at the CCD.



ISC PWB Backup Memory Read/Write Problem. Read & Write data does not match.

ISC PWB Backup Memory Data Problem. Data in a specified area of the backup memory does not match the specified values.



BD Steady-State Problem. ASIC detects a Beam Detect error for 800ms sec after polygon motor stabilization, five times successively.

Fuser Heater Break. Thermistor1 detected less than 70C/158F for 10 sec during warmup & ready. Thermistor2 detected less than 40C/104F for 10 sec during warmup & ready. Temp at thermistor 1 or 2 does not rise by at least 1C/1.8F for 5 sec.

Abnormally High Thermistor Temperature. Thermistor 1 or 2 is detected 250C/482F for 40ms or more.

Fixing Thermistor Break Error. Thermistor break signal is detected for 1 sec.

CS-420i, CS-520i C6040

CS-420i, CS-520i C6050

CS-420i, CS-520i C6400

CS-420i, CS-520i C6410

CS-420i, CS-520i C7300

CS-420i, CS-520i C7400

CS-420i, CS-520i C7410

CS-420i, CS-520i C7800

CS-420i, CS-520i C7810

CS-420i, CS-520i C7900

CS-420i, CS-520i C7910

CS-420i, CS-520i C8020

CS-420i, CS-520i C8030

Fixing Thermistor 1 Detection Error. Fuser thermistor 1 detected an abnormal value for 1 sec.

Abnormally Low Thermistor Temperature. Thermistor 1 is detected 80C/176F or less for 1 sec continuously during copying.



Toner Container Problem. Toner level is not detected when toner empty is detected.







PH-5A Punch Motor Problem. Punch motor lock signal is detected for 500ms or more during activation.

DF-780(B) Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects On condition.

CS-420i, CS-520i C8040

CS-420i, CS-520i C8050

CS-420i, CS-520i C8060

CS-420i, CS-520i C8070

CS-420i, CS-520i C8140

CS-420i, CS-520i C8140

DF-780(B) Belt Problem. The belt sensor does not turn On/Off within the specified time of the belt solenoid turning On.

DF-760(B) Paper Conveying Belt Motor 1 Error. Paper conveying belt home position sensor 1 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 1 does not turn On within 2.5 sec. Jam 88.

DF-760(B) Paper Conveying Belt Motor 2 Error. Paper conveying belt home position sensor 2 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 2 does not turn On within 1.5 sec.

DF-760(B) Internal Tray Communication Error. The connection is detected, but communication is not possible with the internal tray.

DF-760(B) Main Tray Problem. Main tray is not detected by main tray top limit detection sensor or main tray paper upper surface detection sensor within 20 sec of ascending. Main tray upper limit detection sensor or main tray paper upper surface detection sensor is not detected as Off within 20 sec of main tray descending. Main tray lower limit detection sensor is not detected as On within 20 sec of main tray descending. Main tray upper limit detection sensor or main tray paper upper surface detection sensor remain on for 2 sec or more during main tray ascent.

DF-780(B) Tray Elevation Motor Problem. Tray lower limit sensor or paper surface sensor 1/2 cannot be detected within 10 seconds of tray motor activation.

CS-420i, CS-520i C8170

CS-420i, CS-520i C8170

CS-420i, CS-520i C8180

CS-420i, CS-520i C8180

CS-420i, CS-520i C8190

CS-420i, CS-520i C8210

CS-420i, CS-520i C8210

DF-760(B) Side Registration Motor 1 Problem. During initial rotations home position is not detected within 3 sec. Jam 88.

DF-720(B) Front Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the front side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

DF-760(B) Side Registration Motor 2 Problem. During initial rotations home position is not detected within 3 sec. Jam 88.

DF-720(B) Rear Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the rear side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

DF-720(B) Trailing Edge Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the trailing edge home position sensor is turned off during initialization, the sensor did not turn on within 3 sec.

DF-760(B) Stapler Moving Motor 1 Error. During initial rotations home position is not detected within 1.5 sec.

DF-720(B) Finisher Stapler Problem. Stapler home position sensor does not change state from non-detect to detect within 200ms of forward (CCW) rotation. During initial rotations stapler home position detection does not change state from non-detect to detect within 600ms of reverse (CW) rotation.

CS-420i, CS-520i C8210

CS-420i, CS-520i C8220

CS-420i, CS-520i C8230

CS-420i, CS-520i C8300

CS-420i, CS-520i C8310

CS-420i, CS-520i C8320

CS-420i, CS-520i C8320

CS-420i, CS-520i C8330

CS-420i, CS-520i C8330

DF-780(B) Stapler Problem. Home position is not detected within a specific time of activation. Jam 82

DF-760(B) Stapler Moving Motor 2 Error. During initial rotations home position is not detected within 3.5 sec.

DF-760(B) Stapler Motor Problem. Jam 82 is indicated.




DF-780(B) Adjustment Motor 2 Problem. Adjustment sensor 2 does not turn On/Off within the specified time of adjustment motor 2 activation.


DF-780(B) Adjustment Motor 1 Problem. Adjustment sensor 1 does not turn On/Off within the specified time of adjustment motor 1 activation.

CS-420i, CS-520i C8340

CS-420i, CS-520i C8350

CS-420i, CS-520i C8350

CS-420i, CS-520i C8360

CS-420i, CS-520i C8360

CS-420i, CS-520i C8440

CS-420i, CS-520i C8460

CS-420i, CS-520i C8500

CS-420i, CS-520i C8510

CS-420i, CS-520i C8800

CS-420i, CS-520i C8900



DF-780(B) Roller Motor Problem. Roller sensor does not turn On/Off within the specified time of the roller motor turning On.


DF-780(B) Slide Motor Problem. The slide sensor does not turn On/Off within the specified time of the slide motor turning On.

DF-780(B) Sensor Adjusting Problem. The paper entry sensor cannot be adjusted within the specified range.

DF-780(B) EEPROM Problem. Reading to or writing from EEPROM cannot be performed.

MT-720(B) Communication Error. The connection is detected, but communication is not possible with the mailbox.

MT-720(B) Drive Motor Problem. The motor lock signal is detected for more than 500ms during activation.

DF-760(B) Communication Problem. A communication error from the document finisher is detected (10) times in successively.

DF-760(B) Backup Memory Data Problem. Read and write data does not match three times successively.

CS-420i, CS-520i C8910

CS-420i, CS-520i C8920

CS-420i, CS-520i C8930

CS-420i, CS-520i C9000

CS-420i, CS-520i C9040

CS-420i, CS-520i C9050

CS-420i, CS-520i C9060

CS-420i, CS-520i C9070

CS-420i, CS-520i C9080

CS-420i, CS-520i C9500 no information available



CS-420i, CS-520i CF1xx no information availableCS-420i, CS-520i CF2xx no information availableCS-420i, CS-520i CF3xx no information availableCS-420i, CS-520i CF4xx no information availableCS-420i, CS-520i CF5xx no information availableCS-420i, CS-520i CF6xx no information availableCS-420i, CS-520i CF7xx no information availableCS-420i, CS-520i CFAxx no information available

PH-5A Backup Memory Data Problem. Read and write data does not match three times successively.

MT-720(B) Backup Memory Data Problem. Read and write data does not match.

BF-720 Backup Memory Data Problem. Read and write data does not match three times successively.

DP-750(B)/DP-760B Communication Problem. A communication error is detected.

DP-750(B)/DP-760(B) Lift Motor Ascention Error. The tray upper limit switch does not turn On within 2 sec of DP lift motor activation.

DP-750(B)/DP-760(B) Lift Motor Descent Error. The tray lower limit switch does not turn On within 2 sec of DP lift motor activation.

DP-750(B)/DP-760(B) EEPROM Error. Read and write data does not match. Data in the specified ara of the backup memory does not match the specified values.

DP-760(B) Communication Error Between DP & SHD. A communication error is detected.

DP-760(B) Communication Error Between DP & CIS. A communication error is detected.

CS-420i, CS-520i CFBxx no information availableCS-420i, CS-520i F000

CS-420i, CS-520i F040 Engine PWB Communication Error.

CS-420i, CS-520i F041 Scanner PWB Communication Error.

CS-420i, CS-520i F050 Engine ROM Checksum Error.CS-420i, CS-520i F090 Fax Control PWB Communication Error.

CS-420i, CS-520i F278

CS-420i, CS-520i E00000 or U00000

CS-420i, CS-520i E00100 or U00100

CS-420i, CS-520i E00200 or U00200

CS-420i, CS-520i E00300 or U00300

CS-420i, CS-520i E00430 or U00430

CS-420i, CS-520i E00430 or U00430

CS-420i, CS-520i E00431 or U00431

CS-420i, CS-520i E00432 or U00432


Power Supply In Drive System Error. Main switch was turned Off without using the power key, or a power failure has occurred.









CS-420i, CS-520i E00433 or U00433

CS-420i, CS-520i E00440 or U00440

CS-420i, CS-520i E00450 or U00450

CS-420i, CS-520i E00460 or U00460

CS-420i, CS-520i E00462 or U00462

CS-420i, CS-520i E00601 or U00601

CS-420i, CS-520i E00613 or U00613

CS-420i, CS-520i E00656 or U00656

CS-420i, CS-520i E00690 or U00690 Fax Communication Error: System error.

CS-420i, CS-520i E00700 or U00700

CS-420i, CS-520i E00800 or U00800











CS-420i, CS-520i E00811 or U00811

CS-420i, CS-520i E00900 or U00900

CS-420i, CS-520i E00910 or U00910

CS-420i, CS-520i E01000 or U01000

CS-420i, CS-520i E01000 or U01000

CS-420i, CS-520i E01001 or U01001

CS-420i, CS-520i E01016 or U01016

CS-420i, CS-520i E01019 or U01019

Fax Communication Error: A page transmission error re-occurred after retry of transmission in ECM mode.








CS-420i, CS-520i E01020 or U01020

CS-420i, CS-520i E01021 or U01021

CS-420i, CS-520i E01022 or U01022

CS-420i, CS-520i E01028 or U01028

CS-420i, CS-520i E01052 or U01052

CS-420i, CS-520i E01080 or U01080

CS-420i, CS-520i E01092 or U01092








CS-420i, CS-520i E01093 or U01093

CS-420i, CS-520i E01094 or U01094

CS-420i, CS-520i E01095 or U01095

CS-420i, CS-520i E01096 or U01096

CS-420i, CS-520i E01097 or U01097

CS-420i, CS-520i E01100 or U01100

CS-420i, CS-520i E01101 or U01101

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received during phase B of transmission.

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. The preset number of command retransfers for DCS/NSS signals was exceeded during phase B of transmission.

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS (Q) signal during phase D of transmission, and the preset number of command transfers was exceeded.

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal or invalid command was received during phase D of transmission.

Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. The preset number of command retransfers was exceeded after transmission of an RR signal or no response.



CS-420i, CS-520i E01102 or U01102

CS-420i, CS-520i E01110 or U01110

CS-420i, CS-520i E01111 or U01111

CS-420i, CS-520i E01113 or U01113

CS-420i, CS-520i E01125 or U01125

CS-420i, CS-520i E01129 or U01129

CS-420i, CS-520i E01141 or U01141

CS-420i, CS-520i E01143 or U01143

CS-420i, CS-520i E01155 or U01155










CS-420i, CS-520i E01160 or U01160

CS-420i, CS-520i E01162 or U01162

CS-420i, CS-520i E01191 or U01191

CS-420i, CS-520i E01193 or U01193

CS-420i, CS-520i E01194 or U01194

CS-420i, CS-520i E01195 or U01195

CS-420i, CS-520i E01196 or U01196

CS-420i, CS-520i E01400 or U01400

CS-420i, CS-520i E01500 or U01500




Fax Communication Error: Reception in G3 mode was interrupted by a signal error. There was no response, or a DCN signal or invalid command was received during phase C/D of reception.

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received during phase B of reception.

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message was received during phase C of reception.

Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Error line control was exceeded and a decoding error occurred for the message being received.



CS-420i, CS-520i E01600 or U01600

CS-420i, CS-520i E01700 or U01700

CS-420i, CS-520i E01720 or U01720

CS-420i, CS-520i E01721 or U01721





CS-420i, CS-520i E01800 or U01800

CS-420i, CS-520i E01810 or U01810

CS-420i, CS-520i E01820 or U01820

CS-420i, CS-520i E01821 or U01821

CS-420i, CS-520i E03000 or U03000

CS-420i, CS-520i E03200 or U03200




Fax Communication Error: Operation was interrupted due to the absence of a common communication speed between units (including when an impossible combination of communication speed and symbol speed occurs), during reception in V.34 mode. After MPh exchange, a DCN signal was transmitted to the destination unit and the line was cut.



CS-420i, CS-520i E03300 or U03300

CS-420i, CS-520i E03300 or U03300

CS-420i, CS-520i E03400 or U03400

CS-420i, CS-520i E03500 or U03500

CS-420i, CS-520i E03600 or U03600

CS-420i, CS-520i E03700 or U03700

CS-420i, CS-520i E04000 or U04000

CS-420i, CS-520i E04100 or U04100









CS-420i, CS-520i E04200 or U04200

CS-420i, CS-520i E04300 or U04300

CS-420i, CS-520i E04400 or U04400

CS-420i, CS-520i E04500 or U04500

CS-420i, CS-520i E05100 or U05100

CS-420i, CS-520i E05200 or U05200

CS-420i, CS-520i E05300 or U05300

CS-420i, CS-520i E14000 or U14000

CS-420i, CS-520i E14000 or U14000

CS-420i, CS-520i E14100 or U14100











CS-420i, CS-520i E19000 or U19000

CS-420i, CS-520i E19100 or U19100

CS-420i, CS-520i E19300 or U19300

CS-420i, CS-520i Send SMB Error 1102































CS-420i, CS-520i Send FTP Error 1101

































CS-420i, CS-520i Send email Error 1101

































CS-420i, CS-520i TWAIN Error 2202

CS-420i, CS-520i TWAIN Error 9181

CS-420i, CS-520i Software Error 5101





















CS-420i, CS-520i Software Error 720f

CS-420i, CS-520i Send error. 1101












Send Email Error: Host Name. SMTP server name is not set. Error SMTP server name. Fails to send iFax.


Send SMB Error: Host Name. Enter the disable host name/IP address.

Send Email Error/ Send iFax Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered.




















Send Email Error/ Send iFax Error: No Recipient Address. The destination address is not specified.

Send Email Error/ Send iFax Error: Not Supported Protocol. SMTP protocol is set to OFF.



Send Email Error/ Send iFax Error: No Sender Info. Sender address is not entered.

Send FTP Error: Secure protocol settings are OFF in Command Center.

Send FTP Error: Is FTPS available? Is encryption available?

Send Email Error/ Send iFax Error: Can Not Connect. Network is not connected.

Send Email Error/ Send iFax Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP.

Send Email Error/ Send iFax Error: Can Not Connect. The specified server is not SMTP server.












CS-420i, CS-520i Send error. 2231 Send FTP Error: Failed to send via FTP.

CS-420i, CS-520i



Send Email/ iFax/ FTP Error: Cannot Connect With Timeout. The server is unable to communicate.


Send Email/ iFax/ SMB/ FTP Error: Response Wait With Timeout. The server is unable to communicate.

Send Email/ iFax/ SMB/ FTP Error: Network Transfer. Error occurs on the network.

Send Email/ iFax/ FTP Error: Network Transfer With Timeout. Error occurs on the network.


Send Email/ iFax/ FTP Error: Response Wait With Timeout. Response is not returned from the server, above specified time.

Send Email/ iFax Error: Email Size Limit. The size of the email attachment exceeds its limit.


3101


CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i Is the acceptable staple count exceeded?

CS-420i, CS-520i "Add paper in cassette #." Is the indicated cassette out of paper?

CS-420i, CS-520i

CS-420i, CS-520i "Add staples."

CS-420i, CS-520i "Add toner."CS-420i, CS-520i "Box is not found."

CS-420i, CS-520i "Box Limit Exceeded."

CS-420i, CS-520i

CS-420i, CS-520i


3101



3201



9181



"Add paper in Multi Purpose tray."



This job is cancelled because the specified box cannot be found.





CS-420i, CS-520i "Cannot offset this paper."

CS-420i, CS-520i

CS-420i, CS-520i "Cannot staple this paper."

CS-420i, CS-520i "Check the cover."

CS-420i, CS-520i

CS-420i, CS-520i "Check the finisher." Is the document finisher set correctly?"

CS-420i, CS-520i "Clean the slit glass." Dirt has been identified on the slit glass.

CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i "Fax box limit exceeded."

CS-420i, CS-520i

CS-420i, CS-520i An error has occurred on the hard disk.

CS-420i, CS-520i "Incorrect Account ID." The account ID# does not match.

CS-420i, CS-520i "Incorrect box password."

CS-420i, CS-520i


"Cannot staple at the specified position."

Have you selected a poisition that cannot be stapled?





"Confidential document is detected."

The machine detects the documents guard pattern on the original document.









CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i "KPDL error." A PostScript error has occurred.

CS-420i, CS-520i "Machine failure."

CS-420i, CS-520i

CS-420i, CS-520i "Memory is full."

CS-420i, CS-520i "Paper Jam. ###"

CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i The waste toner box is full.

CS-420i, CS-520i "Scanner memory is full."

CS-420i, CS-520i "Send Error. ####"

CS-420i, CS-520i "Set the waste toner box."





An internal error has occurred. Make a note of the error code number displayed on the panel. See above.

"Maximum number of scanned pages."

Is the acceptable scanning count exceeded?





"Remove all originals in the document processor."





An error has occurred during transmission.


CS-420i, CS-520i "Staple jam."

CS-420i, CS-520i "System Error."

CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i The specified file is not found.

CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i

CS-420i, CS-520i "Warning low memory."


A system error has occurred. Confirm that the Attention indicator is lighting.







"Unknown Toner Installed."

Is the toner cartridge taken from another machine of the same model while it was displaying the "Add Toner." message?

"Unknown Toner Installed. PC"

Is a differently named or counterfeit toner product installed?



Turn power Off/On.

10871087 935

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Start > Mode:1 > Start > turn main switch Off/On.

24

Turn power Off/On.

Turn power Off/On.

10871087 906

Turn power Off/On.

Turn power Off/On.

10871087 906

10871087 906

First try turning power Off/On. If code immediately returns format hard drive: 10871087


First try turning power Off/On. If code immediately returns reload fax firmware.

Start > Execute > Start > power Off/On.



10871087 906

10871087 906

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10871087 906

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Turn power Off/On.Turn power Off/On.Turn power Off/On.Turn power Off/On.Turn power Off/On.Turn power Off/On.Turn power Off/On.Turn power Off/On.








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Power Off/On.

Turn power Off/On.

Service Checks

1) Repl fax card.

1) Repl main PWB.

1) Temporarity run simulation 935: 10871087 > 935 > Start > Mode:1 > Start. Repl relay PWB. When replaced reset U935 to Mode:0.

1) Install current fax firmware, 2) Install compatible fax card (Fax Sys S).




1) Reload firmware, 2) Repl EEPROM. 3) Repl engine PWB, 4) Repl main PWB.


1) Reinstall fax image DIMM, 2) Repl fax image DIMM, 3) Repl main PWB.

1) Reseat connectors DP to copier, 2) Repl main PWB.

1) Repl main PWB.

1) Reload firmware, 2) Repl fax card.

1) Power Off/On 2) Repl fax card.


1) Reinstall fax image DIMM, 2) Run simulation U671 (recovery fax DIMM), 3) Repl fax image DIMM, 4) Repl main PWB.

1) Reconnect battery at main PWB. 2) Replace main PWB.

1) Reseat connectors to fax card, interface PWB, and main PWB, 2) Repl fax card, 3) Repl main PWB.

1) Check for lift drive problem 2) Reseat YC8 @ engine PWB, 3) Check for open motor coil. Repl lift motor, 4) Check YC8-B9 @ engine PWB goes low when upper lift switch is OFF. If no, replace upper lift switch, 5) Repl engine PWB.

1) Check for lift drive problem 2) Reseat YC8 @ engine PWB, 3) Check for open motor coil. Repl lift motor, 4) Check YC8-B15 @ engine PWB goes low when lower lift switch is OFF. If no, replace lower lift switch, 5) Repl engine PWB.

1) Check for lift drive problem, 2) Reseat connectors on PF main PWB and YC15 @ engine PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check YC1-7 @ PF main PWB goes low when PF lift switch 1 is OFF. If no, replace PF lift switch 1.

1) Check for lift drive problem, 2) Reseat connectors on PF main PWB and YC15 @ engine PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check YC1-9 @ PF main PWB goes low when PF lift switch 2 is OFF. If no, replace PF lift switch 2.

1) Check for lift drive problem, 2) Reseat connectors on PF main PWB and YC15 @ engine PWB.

1) Check for lift drive problem, 2) Reseat connectors on PF main PWB and YC15 @ engine PWB.

1) Check for lift drive problems, 2) Reseat connectors on PF main PWB and YC15 @ engine PWB, 3) Pinout harnass, 4) Check YC5-4 @ PF Main PWB goes low when level switch 1 is OFF. If no, repl level switch 1. 5) Repl lift motor.

1) Check for lift drive problems, 2) Reseat connectors on PF main PWB and YC15 @ engine PWB, 3) Pinout harnass, 4) Check YC5-7 @ PF Main PWB goes low when level switch 2 is OFF. If no, repl level switch 2. 5) Repl lift motor.

1) Reseat connectors on PF main PWB and YC15 @ engine PWB, 2) Pinout harnass, 3) Repl engine PWB, 4) Repl PF main PWB.

1) Reseat connectors on PF main PWB and YC15 @ engine PWB, 2) Pinout harnass, 3) Repl engine PWB, 4) Repl PF main PWB.

1) Check for drive problems, 2) Reseat YC11 @ engine PWB, 3) Pinout harnass, 4) Repl drive motor, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC5 @ engine PWB, 3) Pinout harnass, 4) Repl main charge cleaning motor, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC11 @ engine PWB, 3) Pinout harnass, 4) Repl paper feed motor, 5) Repl engine PWB .

1) Check for drive problems, 2) Reseat connectors on PF main PWB and YC15 @ engine PWB, 3) Pinout harnass, 4) Repl PF drive motor, 5) Repl PF main PWB, 6) Repl engine PWB.

1) Check for drive problems, 2) Reseat connectors on PF main PWB and YC15 @ engine PWB, 3) Pinout harnass, 4) Repl paper conveying motor, 5) Repl PF main PWB. 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC7, YC8 @ ISM PWB (scanner PWB), 3) Reseat connector on scanner home position switch & scanner motor, 4) Repl home position switch, 5) Repl scanner motor, 6) Repl ISC PWB (shading PWB), 7) Repl ISM PWB (scanner PWB).

1) Reseat YC5 @ ISM PWB (scanner PWB), 2) Reseat conn @ inverter PWB, 3) Pinout harnass, 4) Adj position of shading plate, 5) Repl home position switch, 6) Repl lamp & inverter PWB, 7) Repl ISM PWB (scanner PWB), 8) Replace ISC PWB (shading PWB), 9) CCD PWB.

1) Reseat conn @ ISM PWB & DP driver PWB, 2) Pinout harnass, 3) Replace DP inverter PWB, 4) Repl CIS, 5) Repl DP driver PWB.

1) Reseat YC5 @ ISM PWB & inverter PWB, 2) Pinout harnass, 3) Repl lamp & inverter PWB, 4) Repl ISM PWB (scanner PWB), 5) Repl ISC PWB (shading PWB), 6) Repl CCD PWB.

1) Repl DP inverter PWB, 2) Repl CIS, 3) Repl DP driver PWB.

1) Reseat YC2 @ CCD PWB & YC2 @ ISC PWB, 2) Pinout harnass, 3) Repl ISC PWB (shading PWB), 4) Repl CCD PWB.

1) Repl ISM PWB (scanner PWB), 2) Repl ISC PWB (shading PWB).

1) Repl ISM PWB (scanner PWB), 2) Repl ISC PWB (shading PWB).




1) Check that thermistor1 is contacting heat roller & clean, 2) Check thermal switch, 3) Check fixing heaters, 4) Repl PSU, 5) Repl engine PWB.








1) Check that thermistor 1 is contacting heat roller & clean, 2) Check thermal switch, 3) Check fixing heaters 4) Repl PSU, 5) Repl engine PWB.


1) Check YC5 @ engine PWB, 2) Pinout harnass, 3) Replace toner container sensor.




1) Check punch PWB connectors, 2) Pinout harnass, 3) Repl punch motor, 4) Repl punch PWB, 5) Repl finisher PWB.

1) Reseat connectors @ tray upper limit sensor, paper surface sensor 1/2, 2) Pinout harnass, 3) Repl tray upper limit sensor, paper surface sensor 1/2, 4) Repl finisher main PWB.

1) Reseat connectors @ belt sensor, belt solenoid, 2) Pinout harnass, 3) Repl belt sensor, 4) Repl belt solenoid, 5) Repl finisher main PWB.



1) Reseat YC1, YC4 @ internal tray PWB & YC6, YC24 @ finisher main PWB, 2) Pinout harnass, 3) Repl internal tray PWB, 4) Repl finisher main PWB.

1) Reseat YC11 @ finisher main PWB & connector for main tray motor, 2) Pinout harnass, 3) Replace main tray upper & lower limit detection switches & main tray paper upper surface detection sensor, 4) Repl main tray motor, 5) Repl finisher main PWB.

1) Reseat connectors or Replace tray lower limit sensor, paper surface sensor 1/2, 2) Reseat tray elevation motor connector, 3) Pinout harnass, 4) Repl tray elevation motor, 5) Repl finisher main PWB.


1) Reseat front registration HPS, 2) Reseat front registration motor connector, 3) Repl front registration HPS, 4) Replace front registration motor, 5) Repl finisher main PWB.


1) Reseat rear registration HPS connector, 2) Reseat rear registration motor connector, 3) Repl rear registration HPS, 4) Replace rear registration motor, 5) Repl finisher main PWB.


1) Reseat YC9 @ finisher main PWB & stapler moving motor 1 connector, 2) Repl stapler moving motor 1, 3) Repl finisher main PWB.



1) Reseat YC10 @ finisher main PWB & stapler moving motor 2 connector & staple relay PWB, 2) Replace stapler moving motor 2, 3) Repl staple relay PWB, 4) Repl finisher main PWB.

1) Reseat YC10 @ finisher main PWB & stapler motor connector & staple relay PWB, 2) Replace stapler motor, 3) Replace staple relay PWB, 4) Repl finisher main PWB.

1) Reseat YC5, YC20 @ finisher main PWB, 2) Reseat YC1, YC2 @ centerfold main PWB, 2) Replace centerfold unit set switch, 3) Repl centerfold main PWB, 4) Repl finisher main PWB.



1) Reseat connectors adjustment sensor 2 & adjustment motor 2, 2) Repl adjustment sensor 2, 3) Repl adjustment motor 2, 4) Repl finisher main PWB.


1) Reseat connectors adjustment sensor 1 & adjustment motor 1, 2) Repl adjustment sensor 1, 3) Repl adjustment motor 1, 4) Repl finisher main PWB.




1) Reseat connectors roller motor sensor & roller motor, 2) Repl roller motor sensor, 3) Repl roller motor, 4) Repl finisher main PWB.


1) Reseat connectors slide motor sensor & slide motor, 2) Repl slide motor sensor, 3) Repl slide motor, 4) Repl finisher main PWB.




1) Reeat all connectors @ engine PWB & finisher main PWB. 2) Repl finisher main PWB, 3) Repl engine PWB.

1) Reseat all connectors @ engine PWB & finisher main PWB. 2) Reseat EEPROM, 3) Repl finisher main PWB.

1) Reseat connectors @ CIS, 2) Repl CIS.



1) Reseat all connectors @ centerfold main PWB & YC5 @ finisher main PWB. 2) Reseat EEPROM, 3) Repl centerfold main PWB.

1) Reseat YC6 @ ISM PWB (scanner PWB) & the pigtail to the copier, 2) Repl DP driver PWB, 3) Repl ISM PWB (scanner PWB).

1) Reseat upper limit switch & lift motor connectors, 2) Repl upper limit switch, 3) Repl lift motor, 4) Repl DP driver PWB.

1) Reseat lower limit switch & lift motor connectors, 2) Repl lower limit switch, 3) Repl lift motor, 4) Repl DP driver PWB.

1) Reseat connectors @ DP driver PWB, 2) Repl DP driver PWB.

1) Reseat connectors @ SHD PWB, 2) Repl SHD PWB.

1) Contact Kyocera Service Administrative Division.




1) Repl engine PWB.1) Repl main PWB.

Load paper.


1) Repl ISM PWB (scanner PWB), 2) Repl main PWB.

1) To switch Off power: first press the power keyswitch until the main power indicator goes Off, then turn the main power switch Off.




Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.








Power Off/On.

Power Off/On.



















Set secure protocol settings to ON in Command Center.




Replace the toner container.Press [End].


















Select a position that can be stapled. Press [Continue] to print without stapling.



The scanned document is printed blank or sending of the document is cancelled.


The job is cancelled. Press [End]. Delete some data from the specified fax box. See your key Operator/Administrator.









Only one copy of the scanned pages is available. Press [Continue] to print, send, or store the scanned pages. Press [Cancel] to cancel printing, sending, or storing.










Ignore the message and use the toner.


Make note of the error code number. Turn power Off/On.



Install our genuine product that is specified for this machine.


Model Error Code DescriptionC0060 Main PWB Type Mismatch Error.

CS-6030, CS-8030 C0100

CS-6030, CS-8030 C0110

CS-6030, CS-8030 C0130

CS-6030, CS-8030 C0140

CS-6030, CS-8030 C0150

CS-6030, CS-8030 C0160

CS-6030, CS-8030 C0170

CS-6030, CS-8030 C0180

CS-6030, CS-8030 C0210

CS-6030, CS-8030 C0220

CS-6030, CS-8030 C0240

CS-6030 (2FC), CS-8030 (2FB)

Backup Memory Read/Write Problem. Read and write data does not match.

Main PWB Backup Memory Data Problem. Data in the specified area of the backup memory does not match specified values.




Engine PWB EEPROM Backup Memory Data Problem. Data for backup data check is changed at the check after startup.



CPU Communication Problem. Synchronization cannot be taken between the main CPU and engine CPU.

CPU Communication Problem. Synchronization cannot be taken between the main CPU and scanner CPU.

Printer Board Communication Problem. Printer board does not respond within 120 sec after power ON.

CS-6030, CS-8030 C0250

CS-6030, CS-8030 C0330 Relay Board Communication Problem.

CS-6030, CS-8030 C0410

CS-6030, CS-8030 C0420

CS-6030, CS-8030 C0440

CS-6030, CS-8030 C0460

CS-6030, CS-8030 C0500

CS-6030, CS-8030 C0510

CS-6030, CS-8030 C0610

CS-6030, CS-8030 C0630

Network Scanner Board Communication Problem. Network scanner board does not respond to the alive command three times within 30 sec. Network scanner board does not respond to the communication command within 75 sec.

DP Communication Problem. There is no reply after 5 tries at communication. A communication error has occurred.

PF-650/PF-660 Communication Error. During initial rotations there is no reply after 40 tries at communication. During normal operation there is no reply after 5 tries at communication.

DF-650 Communication Problem. A communication error from document finisher is detected 10 times in succession.

Duplex Unit Communication Problem. A communication error frum duplex section is detected 10 times in succession.

Paper Feed Unit Communication Error. A communication error is detected 10 times in succession from cassettes 1 & 2.


Bitmap Problem. The DIMM on the scanner Main PWB does not operate correctly.


CS-6030, CS-8030 C0640 Hard Disk Drive cannot be accessed.

CS-6030, CS-8030 C0700

CS-6030, CS-8030 C0750

CS-6030, CS-8030 C0960 Developing Unit EEPROM Error.

CS-6030, CS-8030 C0970 Cleaning Unit EEPROM Error.

CS-6030, CS-8030 C1010

CS-6030, CS-8030 C1020

CS-6030, CS-8030 C1030

PF-650/PF-660 EEPROM Error. An error occurs in EEPROM (U4) data read or write for the side feeder main PWB.

DF-650 EEPROM Error. A backup memory error is received in serial communication data from the finisher.

Cassette #1 Lift Motor error. When cassette is inserted lift upper limit switch 1 does not turn ON within 33 sec of lift motor 1 activation. During copying lift upper limit switch 1 does not turn on within 1 sec of lift motor 1 activation.



CS-6030, CS-8030 C1040

CS-6030, CS-8030 C1140

CS-6030, CS-8030 C1140

CS-6030, CS-8030 C1150


PF-650 Lift Motor Ascention Error. During initialization or door open upper limit detection switch does not turn OFF within 15 sec of the side feeder lift motor activation. During paper feed upper limit detection switch does not turn OFF within 200ms.

PF-660 Lift Motor Ascention Error. During initialization or door open upper limit detection switch does not turn OFF within 15 sec of the side feeder lift motor activation. During paper feed upper limit detection switch does not turn OFF within 200ms.

PF-650 Lift Motor Descent Error. During initialization or door open lower limit detection switch does not turn OFF within 15 sec of the side feeder lift motor activation. During paper feed lower limit detection switch does not turn OFF withing 200ms.

CS-6030, CS-8030 C1150

CS-6030, CS-8030 C1200

CS-6030, CS-8030 C2100

CS-6030, CS-8030 C2200

CS-6030, CS-8030 C2300

CS-6030, CS-8030 C2550

CS-6030, CS-8030 C2640 Side Feeder Drive Motor Error.

CS-6030, CS-8030 C3100

PF-660 Lift Motor Descent Error. During initialization or door open lower limit detection switch does not turn OFF within 15 sec of the side feeder lift motor activation. During paper feed lower limit detection switch does not turn OFF withing 200ms.

Duplex Side Registration Motor Error. The duplex side registration home position sensor does not detect the home position of the side registration guide.

Developing Motor Error. After developing motor has been activated for 1 sec, lock signal remains high for 1 sec.

Drive Motor Error. After drive motor has been activated for 1 sec, lock signal remains high for 1 sec.

Fuser Motor Error. After fuser motor has been activated for 1 sec, lock signal remains high for 1 sec.

Transfer Motor Error. After transfer motor has been activated for 1 sec, lock signal remains high for 1 sec.

Scanner Carriage Problem. Scanner home position is not detected at initialization or start of copying using MP tray.

CS-6030, CS-8030 C3200

CS-6030, CS-8030 C3210

CS-6030, CS-8030 C3300

CS-6030, CS-8030 C3310

CS-6030, CS-8030 C3500

CS-6030, CS-8030 C3900

CS-6030, CS-8030 C3910

CS-6030, CS-8030 C4000

CS-6030, CS-8030 C4010

Exposure Lamp Problem. Exposure lamp does not reach the input value threshold 500ms after the lamp is activated and the carriage is moved to the shading position and an additional 100ms later. The exposure lamp does not light after 50 tries.

CIS Lamp Problem. CIS lamp does not exceed the input value threshold within 5 sec of commencing reading.




Scanner PWB Backup Memory Read/Write Error. Read & Write data does not match.



Polygon Motor Steady-State Problem. Stabilization is lost exceeding 5 sec after the polygon motor is stabilized.

CS-6030, CS-8030 C4100

CS-6030, CS-8030 C4110

CS-6030, CS-8030 C4120

CS-6030, CS-8030 C4200

CS-6030, CS-8030 C5100

CS-6030, CS-8030 C5500

CS-6030, CS-8030 C5510

CS-6030, CS-8030 C5600

CS-6030, CS-8030 C5610

BD Initialization (A) Problem. During initialization only laser A is output, and ASIC of Main PWB detects a beam detect error for 2000ms.

BD Initialization (B) Problem. During initialization only laser B is output, and ASIC of Main PWB detects a beam detect error for 2000ms.

BD Initialization (C) Problem. During initialization only laser C is output, and ASIC of Main PWB detects a beam detect error for 2000ms.

BD Steady-State Problem. ASIC of the main PWB detects a Beam Detect error A for 4000ms after polygon motor stabilization.

Main High Voltage Error. While the main high voltage output remote signal is ON, an alarm signal is detected continuously for 400ms.

Drum Surface Potential Sensor Problem 1. The sensor output is 0.5v or less when MC REM signal is turned ON.

Drum Surface Potential Sensor Problem 2. The sensor output is 4.5v or more when MC REM signal is turned ON.

Drum Surface Potential Problem 1. Grid voltage at 4.5v could not determine the potential. Potential adjustment after 30 tries could not raise the potential sensor value to the predetermined value.

Drum Surface Potential Problem 2. Grid voltage at 0.3v could not determine the potential. Potential adjustment after 30 tries could not lower the potential sensor value to the predetermined value.

CS-6030, CS-8030 C6000

CS-6030, CS-8030 C6020

CS-6030, CS-8030 C6030

CS-6030, CS-8030 C6050

CS-6030, CS-8030 C6400

CS-6030, CS-8030 C7200

CS-6030, CS-8030 C7210

CS-6030, CS-8030 C7300

CS-6030, CS-8030 C7800

CS-6030, CS-8030 C7810

Fuser Heater Lamp Break. The fuser temperature does not increase for 40 sec after the fuser heaters have been turned ON. The fuser temperature remains below 50C/122F for 10 sec continuously after the fuser heaters have been turned ON during stabilization.

Fuser Thermistor High Temperature Detection Error. Fuser temperature exceeds 235C/455F for 10 sec. The fuser high temperature signal is detected continuously for 500ms.

Fixing Thermistor Break Error. The fusing thermistor remains lower than 1C/33.8F for 30 sec continuously when the fuser heater is on.

Fuser Thermistor Abnormal Temperature Detection. During copying the temperature at the heat roller is detected lower than 120C/248F continuously for 5 sec.

Zero-Cross Signal Error. The engine PWB does not detect the zreo-crossing signal (Z CROSS SIG) for 5 sec.

Broken Internal Thermistor Wire. The thermistor output value is 4.5v or more.

Short-Circuited Internal Thermistor. Thermistor input value is 0.5v or less.

Toner Hopper Problem. During toner replenishment after toner empty has been detected, toner empty could not be cleared in three times of 360 sec.



CS-6030, CS-8030 C8010

CS-6030, CS-8030 C8020

CS-6030, CS-8030 C8030

CS-6030, CS-8030 C8040

DF-650 Document Finisher Paper Conveying Motor Problem. After the first 1 sec of activation, the LOCK signal of the paper conveying motor is detected for more than 500ms while the paper conveying motor is activated.

PH-4A Punch Motor Problem. After the first 1 sec of activation, the LOCK signal of the punch motor is detected for more than 500ms while the punch motor is activated.

DF-650 Upper Paper Conveying Belt Problem. During initialization the intermediate tray upper sliding plate is not detected in the home position within 3 sec after the belt retuns to the home position, resulting in Jam 87. When the intermediate tray upper sliding plate is operated from the home position the upper paper conveying belt HPS does not turn OFF within 1 sec.

DF-650 Lower Paper Conveying Belt Problem. During initialization the intermediate tray lower sliding plate is not detected in the home position within 3 sec after the belt retuns to the home position, resulting in Jam 87. When the intermediate tray lower sliding plate is operated from the home position the lower paper conveying belt HPS does not turn OFF within 1 sec.

CS-6030, CS-8030 C8140

CS-6030, CS-8030 C8150

CS-6030, CS-8030 C8170

CS-6030, CS-8030 C8180

DF-650 Main Tray Problem. The main tray upper limit detection switch or the main tray load detection switch do not detect the main tray within 20 sec from start of ascention. During ascention, the main tray upper limit detection sensor of the main tray load detection switch does not turn OFF within 500ms after it turns ON. During ascention, the main tray upper limit detection sensor of the main tray load detection switch stays ON exceeding 2 sec.

DF-650 Muti-Job Tray Problem. The multi-job tray upper limit detection switch does not detect the multi-job tray within 20 sec from start of ascention. During ascention, the multi-job tray upper limit detection sensor does not turn OFF within 500ms after it turns ON.

DF-650 Front Upper Side Registration Guide Problem. During initialization, the front upper side registration guide is not detected in home position within 3 sec after the guide returns to home position, resulting in a Jam 87. When the front upper side registration guide is operated from the home position, the front upper side registration home position sensor does not turn OFF within 500ms.

DF-650 Rear Upper Side Registration Guide Problem. During initialization, the rear upper side registration guide is not detected in home position within 3 sec after the guide returns to home position, resulting in a Jam 87. When the rear upper side registration guide is operated from the home position, the rear upper side registration home position sensor does not turn OFF within 500ms.

CS-6030, CS-8030 C8190

CS-6030, CS-8030 C8210

CS-6030, CS-8030 C8220

CS-6030, CS-8030 C8230

DF-650 Lower Side Registration Guide Problem. During initialization, the front/rear lower side registration guide is not detected in home position within 3 sec after the guide returns to home position, resulting in a Jam 87. When the lower side registration guide is operated from the home position, the lower side registration home position sensor does not turn OFF within 500ms.

DF-650 Front Stapler Problem. During initial rotations, front stapler home position is not detected within 500ms after the front stapler returns to home postion, resulting in a Jam 90. When the front stapler is operated from the home position, the front staple home position sensor does not turn OFF within 500ms.

DF-650 Front Clincher Problem. During initial rotations, front clincher home position is not detected within 500ms after the front clincher returns to home postion, resulting in a Jam 90. When the front clincher is operated from the home position, the front clincher home position sensor does not turn OFF within 500ms.

DF-650 Rear Stapler Problem. During initial rotations, rear stapler home position is not detected within 500ms after the rear stapler returns to home postion, resulting in a Jam 90. When the rear stapler is operated from the home position, the rear staple home position sensor does not turn OFF within 500ms.

CS-6030, CS-8030 C8240

CS-6030, CS-8030 C8300

CS-6030, CS-8030 C8310

CS-6030, CS-8030 C8320

CS-6030, CS-8030 C8330

CS-6030, CS-8030 C9040

CS-6030, CS-8030 C9050

DF-650 Rear Clincher Problem. During initial rotations, rear clincher home position is not detected within 500ms after the rear clincher returns to home postion, resulting in a Jam 90. When the rear clincher is operated from the home position, the rear clincher home position sensor does not turn OFF within 500ms.

BF-1(A) Centerfold Unit Communiation Problem. Although the connection is detected, communication is not possible with the centerfold unit.

BF-1(A) Centerfold Unit Side Registration Guide Problem. During initial rotations front/rear side registration guides are not detected in home position within 600ms after the guides return to home position. When the side registration guide is operated from the home position, the side registration guide HPS does not turn OFF within 100ms.

BF-1(A) Centerfold Unit Centering Plate Problem. During initialization, the centering plate is not detected in the home position when the centering plate returns to home position.

BF-1(A) Centerfold Blade Problem. During initialization the centerfold blade is not detected in the home position within a specified period of time.

DP Lift Motor Ascent Error. The DP lift upper limit switch is not detected within 10000 pulses. After a one time retry, the DP lift upper limit switch could not be turned ON.

DP Lift Motor Descent Error. The DP lift lower limit switch is not detected within 10000 pulses. After a one time retry, the DP lift lower limit switch could not be turned ON.

CS-6030, CS-8030 C9060

CS-6030, CS-8030 C9070

CS-6030, CS-8030 C9080

CS-6030, CS-8030 E001

CS-6030, CS-8030 E010

CS-6030, CS-8030 E011

CS-6030, CS-8030 E012

CS-6030, CS-8030 E020

CS-6030, CS-8030 E021

CS-6030, CS-8030 E022

DP EEPROM Error. Read and write data does not match. Data in the specified area of the backup memory does not match the specified values.

DP Communication Problem between the DP and SHD. A communication error is detected.

DP Communication Error between the DP and CIS. Reading cannot be performed correctly.

Scan Sys (G) Transmission in progress was cancelled by operator.

Scan Sys (G) Destination computer could not be found during data transmission. (An error occurred that could not be classified more clearly under any error code after E011.) The scanner could not find the computer that was running the personal Address Book.

Scan Sys (G) Transmission was stopped due to problems with the image data itself.

Scan Sys (G) The scanner attempted to transmit image data, but was unable to access the corresponding information in the personal Address Book due to a connection problem.

Scan Sys (G) An attempt to use the Send E-mail function was made, but the scanner was unable to find the SMTP server.

Scan Sys (G) The destination of the email is listed under the restricted domain names, or is not listed under the permitted domain names.

Scan Sys (G) The mail contained an email address that the SMTP server could not find.

CS-6030, CS-8030 E023

CS-6030, CS-8030 E024 Scan Sys (G) SMTP Authentication error.

CS-6030, CS-8030 E030

CS-6030, CS-8030 E031

CS-6030, CS-8030 E032

CS-6030, CS-8030 E033

CS-6030, CS-8030 E034

CS-6030, CS-8030 E035

CS-6030, CS-8030 E036

Scan Sys (G) The SMTP server is not operating properly.

Scan Sys (G) The destination computer cannot be found. Either the Scan File Utility is not running or it is already communicating with another scanner.

Scan Sys (G) The scanner attempted to transmit image data, but the registered password did not match the password in the destination computer.

Scan Sys (G) During the scan-to-PC operation, the hard drive on the destination computer ran out of available space.

Scan Sys (G) The versions of the Scan File Utility do not match.

Scan Sys (G) Transmission was not possible because the Scan File Utility is communicating with another scanner

Scan Sys (G) During group transmission, the number of the save folder registered in the Scan File Utility did not match.

Scan Sys (G) During compression of the scanned image data, the data size went over the maximum limit.

CS-6030, CS-8030 E039

CS-6030, CS-8030 E059

CS-6030, CS-8030 E061

CS-6030, CS-8030 E080

CS-6030, CS-8030 E081

CS-6030, CS-8030 E082

CS-6030, CS-8030 E083

Scan Sys (G) The response received from the destination computer under the Scan-to-PC function was not an appropriate one. Unexpected trouble has occurred in the destination computer.

Scan Sys (G) A command received from the transmitting computer was not an appropriate one. Trouble has occurred in the computer that is running the corresponding personal Address Book.

Scan Sys (G) When selecting the group in the destination computer under either the Send E-mail or Scan to PC functions, some type of trouble has occurred in the information for the registered members of the group.

Scan Sys (G) The FTP server cannot be found.

Scan Sys (G) The FTP server is failed to login.

Scan Sys (G) The storing path is incorrect.

Scan Sys (G) The error occurred in the FTP server.

CS-6030, CS-8030 E101

CS-6030, CS-8030 message "Check domain name and host name."

CS-6030, CS-8030 message

CS-6030, CS-8030 message "Communication error."





CS-6030, CS-8030 message "Destination PC is in use. Try again later."


CS-6030, CS-8030 message "Destination PC's system error."

Scan Sys (G) An error has occurred while selecting multiple destinations.

"Check the DB Assistant PC. Contact administrator."

"DB Assistant Server error. Contact administrator."

"DB Assistant Server is in use. Try again later."

"DB Assistant Server version is different. Contact administrator."




CS-6030, CS-8030 message "E-mail size exceeds data capacity."


CS-6030, CS-8030 message "Network scanner system error."




CS-6030, CS-8030 message "Registration full."



"Destination PC's version is different. Contact administrator."

"Error occurred at FTP Server. Please contact administrator."


"Overflow of original pages. Scanned documents were sent."

"PC of personal address list is in use. Try again later."

"Sender (user) is not registered. Contact administrator."

"SMTP Authentication error. Contact administrator."









"The file was not saved. Check the destination PC."

"The path attempted to use for saving does not exist."

"This name is already in use. Input new name again."

"This number is already in use. Input new number again."


"Unable to find FTP server. Contact administrator."

"Unable to find PC of personal address list."


CS-6030, CS-8030 message "Unable to Log in to the FTP Server."

CS-6030, CS-8030 message "Unable to use the scanner."

CS-6030, CS-8030 message "Wrong password."


Turn power Off/On.

21 Start > Execute > Start.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

22

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On. If code immediately returns initialize backup data: 10871087

Turn power Off/On. If code immediately returns initialize backup data for image processing: 10871087

Start > Engine > Execute > Start. (tech only)


Turn power Off/On.



Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 906

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.




Start > Execute > Start > Stop/Clear > 24 > Start > Execute > Start.



Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Turn power Off/On.

Turn power Off/On.


Turn power Off/On.


Turn power Off/On.

Turn power Off/On.

22

Turn power Off/On.

Turn power Off/On.

Turn power Off/On. If code immediately returns initialize backup data for scanning: 10871087

Start > SCANNER+DP > Execute > Start. (tech only)

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.






Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Service Checks

1) Repl main PWB.


1) Reseat YC26 @ main PWB & relay PWB, 2) Temporarily run sim U935. Status 10871087 > 935 > Start > select mode (60=MODE 1, 80=MODE 2) > Start > Clear > 1 > Start. (default=MODE 0)





1) Replace EEPROMs, 2) Repl engine PWB, 3) Repl main PWB.


1) Reseat YC1 @ main PWB & YC1 @ engine PWB, 2) Repl main PWB, 3) Repl engine PWB.

1) Reseat YC2 @ engine PWB & YC5 @ scanner PWB, 2) Repl main PWB, 3) Repl scanner PWB.

1) Reseat YC9 @ main PWB & YC5 @ printer PWB, 2) Reseat DIMM, 3) Repl printer PWB, 4) Repl main PWB.

1) Repl DIMM, 2) Repl main PWB.

1) Repl main PWB.

1) Reseat YC3 @ main PWB, 2) Reseat network scanner board, 3) Repl network scanner PWB, 4) Repl main PWB.


1) Reseat YC6 @ scanner PWB & YC1 @ DP main PWB, 2) Repl DP main PWB.

Reseat YC15 @ engine PWB & YC3 @ side feeder main PWB, 2) Repl side feeder main PWB, 3) Repl main PWB.

1) Reseat YC14 @ engine PWB & YC4 @ finisher main PWB, 2) Repl finisher main PWB, 3) Repl main PWB.

1) Reseat YC2 @ engine PWB & YC2 @ duplex PWB, 2) Repl duplex PWB, 3) Repl main PWB.

1) Reseat YC3 @ engine PWB & YC2 @ deck PWB, 2) Repl engine PWB.

1) Reseat YC4 @ engine PWB & YC2 @ cassette PWB, 2) Repl engine PWB.

1) Repl side feeder main PWB.


1) Reseat YC11 @ engine PWB & HDD connectors, 2) Run U906 (partial reset) & U024 (HDD formatting), 3) Repl HDD harnass, 4) Repl main PWB.

1) Reseat YC5 @ engine PWB & developing unit connector, 2) Reseat developing unit, 3) Repl developing unit, 4) Repl engine PWB.

1) Reseat YC5 @ engine PWB & cleaning unit connector, 2) Reseat cleaning unit, 3) Repl cleaning unit, 4) Repl engine PWB.

1) Reseat lift upper limit switch connector & lift motor 1 connector, 2) Check for lift drive problem 3) Check for open motor coil. Repl Lift Motor 1, 4) Run sim U031 to test lift upper limit switch. (LIM SW1 is highlighted when ON). If no, replace lift upper limit switch, 5) Repl deck PWB.

1) Reseat lift upper limit switch connector & lift motor 2 connector, 2) Check for lift drive problem 3) Check for open motor coil. Repl Lift Motor 2, 4) Run sim U031 to test lift upper limit switch. (LIM SW2 is highlighted when ON). If no, replace lift upper limit switch, 5) Repl deck PWB.

1) Reseat lift upper limit switch connector & lift motor 3 connector, 2) Check for lift drive problem 3) Check for open motor coil. Repl lift motor 3, 4) Run sim U031 to test lift upper limit switch. (LIM SW3 is highlighted when ON). If no, replace lift upper limit switch, 5) Repl cassette PWB.

1) Reseat lift upper limit switch connector & lift motor 4 connector, 2) Check for lift drive problem 3) Check for open motor coil. Repl lift motor 4, 4) Run sim U031 to test lift upper limit switch. (LIM SW4 is highlighted when ON). If no, replace lift upper limit switch, 5) Repl cassette PWB.

1) Reseat upper limit switch & lift motor connector. 2) Measure +/-24vdc YC5-A12 (SFLM+) to YC6-B11 (safety switch loop-) @ side feeder main PWB while running sim U247 (SDECK LIFT is highlighted when ON). If voltage absent repl side feeder main PWB. 3) If voltage present check safety switches ULSSW, LLSSW, RCSSW, & SFLM (lift motor).

1) Reseat upper limit switch & lift motor connector. 2) Measure +/-24vdc YC4-1 (-) to YC4-9 (+) @ SF main PWB while running sim U247 (SDECK LIFT is highlighted when ON). If voltage absent repl SF main PWB. 3) If DC present measure +/-24vdc YC4-5 (-) to YC4-6 (+) @ SF main PWB while running sim U247 (same as above). If DC absent check safety switches ULSSW, LLSSW, TSSW. If DC present but motor doesn't run repl SFLM (lift motor).

1) Reseat lower limit switch & lift motor connector. 2) Measure +/-24vdc YC5-A12 (SFLM+) to YC6-B11 (safety switch loop-) @ side feeder main PWB while running sim U247 (SDECK LIFT is highlighted when ON). If voltage absent repl side feeder main PWB. 3) If voltage present check safety switches ULSSW, LLSSW, RCSSW, & SFLM (lift motor).

1) Reseat lower limit switch & lift motor connector. 2) Measure +/-24vdc YC4-1 (-) to YC4-9 (+) @ SF main PWB while running sim U247 (SDECK LIFT is highlighted when ON). If voltage absent repl SF main PWB. 3) If DC present measure +/-24vdc YC4-5 (-) to YC4-6 (+) @ SF main PWB while running sim U247 (same as above). If DC absent check safety switches ULSSW, LLSSW, TSSW. If DC present but motor doesn't run repl SFLM (lift motor).

1) Reseat YC29 @ engine PWB & YC1 @ duplex PWB, 2) Repl duplex side registration motor, 3) Repl duplex PWB.

1) Reseat developing motor connector, 2) Check for drive problems, 3) Repl developing motor, 4) Repl duplex PWB.

1) Reseat YC2 & YC11 on the deck PWB, 2) Check for drive problems, 3) Repl drive motor, 4) Repl deck PWB, 5) Repl engine PWB.

1) Reseat YC2 & YC4 on the duplex PWB, 2) Check for drive problems, 3) Repl fuser motor, 4) Repl duplex PWB, 5) Repl engine PWB.

1) Reseat YC2 & YC3 on the cassette PWB, 2) Check for drive problems, 3) Repl transfer motor, 4) Repl cassette PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Repl side feeder drive motor, 3) Repl side feeder main PWB.

1) Check for drive problems, 2) Reseat YC2, YC5, & YC10 @ scanner PWB, 3) Reseat conn scanner home position switch, 4) Repl home position switch, 5) Repl scanner motor, 6) Repl scanner PWB.


1) Reseat YC3, YC4, & YC5 @ scanner PWB, 2) Reseat YC5, YC6, & YC8 @ SHD PWB, 3) Reseat YC1, YC2, & YC3 @ CCD PWB, 4) Reseat conn @ inverter PCB, 5) Adjust position of shading plate, 6) Repl scanner HPS 7) Repl exposure lamp & inverter PWB, 8) Repl scanner PWB, 9) Replace CCD PWB.

1) Reseat YC2 @ DP Main PWB, 2) Repl DP inverter PWB, 3) Repl CIS, 4) Repl DP main PWB.

1) Reseat YC5, YC6, & YC8 @ SHD PWB, 2) Reseat YC1, YC2, & YC3 @ CCD PWB, 4) Reseat conn @ inverter PCB, 5) Adjust position of shading plate, 6) Repl scanner HPS 7) Repl exposure lamp & inverter PWB, 8) Repl scanner PWB, 9) Replace CCD PWB.

1) Repl DP inverter PWB, 2) Repl CIS, 3) Repl DP main PWB.

1) Reseat YC3 @ scanner PWB & YC4 @ SHD PWB, 2) Pinout harnass, 3) Repl scanner PWB, 4) Repl SHD PWB.


1) Reseat laser unit connectors, 2) Measure 24vdc on YC17-1 @ engine PWB to frame ground. If present, repl laser unit, 3) If absent, repl engine PWB.






1) Reseat YC7 @ engine PWB, 2) Repl main charger unit, 3) Repl high voltage PWB.

1) Reseat YC5 @ engine PWB, 2) Repl drum surface potential sensor, 3) Repl high voltage PWB, 4) Repl engine PWB.

1) Reseat YC5 @ engine PWB, 2) Repl drum surface potential sensor, 3) Repl high voltage PWB.

1) Repl main charger wire, 2) Clean grid or main charger shield, 3) Repl drum surface potential sensor, 4) Repl high voltage PWB, 5) Repl engine PWB.

1) Repl drum surface potential sensor, 2) Repl high voltage PWB, 3) Repl drum, 4) Repl engine PWB.

1) Check that thermistor M & S are contacting heat roller & clean, 2) Check thermal switch, 3) Check fixing heaters L, M, & S, 4) Repl AC PS PWB, 5) Repl engine PWB.

1) Check that thermistor M & S are contacting heat roller & clean, 2) Replace thermistor M & S, 3) Repl engine PWB.

1) Check that thermistor M & S are contacting heat roller & clean, 2) Replace thermistor M & S, 3) Repl engine PWB, 4) Repl AC PS PWB


1) Check wall outlet ground to neutral voltage. 2) Reseat YC11 @ engine PWB & YC6 @ DC PS PWB, 3) If zero-cross signal is not output from YC6-3 @ DC PS PWB, repl DC PS PWB, 3) If zero-cross signal is detected from YC6-3 @ DC PS PWB (and C6400), repl engine PWB.

1) Reseat YC23 @ engine PWB, 2) Repl humidity sensor, 3) Repl engine PWB.

1) Reseat YC23 @ engine PWB, 2) repl humidity sensor, 3) Repl engine PWB.

1) Reseat YC2 & YC5 @ deck PWB & YC3 @ engine PWB, 2) Pinout harnass, 3) Replace toner level detection sensor.



1) Reseat YC14 @ finisher main PWB, 2) Check for drive problems, 3) Repl paper conveying motor, 4) Repl finisher main PWB.

1) Reseat YC13 @ finisher main PWB & YC1 @ punch PWB, 2) Check for drive problems, 3) Repl punch motor, 4) Repl finisher main PWB.

1) Reinsert intermediate tray, 2) Reseat the upper paper conveying belt HPS connector. 3) Repl upper paper conveying belt HPS, 4) Repl upper paper conveying belt motor, 5) Repl finisher main PWB.

1) Reinsert intermediate tray, 2) Reseat the lower paper conveying belt HPS connector. 3) Repl lower paper conveying belt HPS, 4) Repl lower paper conveying belt motor, 5) Repl finisher main PWB.

1) Reseat sensor & main tray elevator motor connectors, 2) Repl tray sensors 3) Repl main tray elevator motor, 4) Repl finisher main PWB.

1) Reseat sensor & multi-job tray elevator motor connectors, 2) Repl tray sensor 3) Repl multi-job tray elevator motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl front upper side registration home position sensor, 3) Repl front upper side registration guide motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl rear upper side registration home position sensor, 3) Repl rear upper side registration guide motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl lower side registration home position sensor, 3) Repl lower side registration guide motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl front stapler home position sensor, 3) Repl front stapler motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl front clincher home position sensor, 3) Repl front clincher motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl rear stapler home position sensor, 3) Repl rear stapler motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl rear clincher home position sensor, 3) Repl rear clincher motor, 4) Repl finisher main PWB.

1) Reseat centerfold set switch connector, 2) Repl centerfold unit set switch, 3) Repl centerfold main PWB, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl side registration guide home position sensor, 3) Repl side registration guide motor, 4) Repl centerfold main PWB.

1) Reseat sensor & motor connectors, 2) Repl centering plate home position sensor, 3) Repl centering plate motor, 4) Repl centerfold main PWB.

1) Reseat sensor & motor connectors, 2) Repl centerfold blade home position sensor, 3) Repl centerfold blade motor, 4) Repl centerfold main PWB.

1) Reseat sensor & motor connectors, 2) Repl DP lift upper limit switch, 3) Repl DP lift motor, 4) Repl DP main PWB.

1) Reseat sensor & motor connectors, 2) Repl DP lift lower limit switch, 3) Repl DP lift motor, 4) Repl DP main PWB.



1) Check all connectors @ SHD PWB, 2) Pinout connectors/harnass, 3) Repl SHD PWB, 4) Repl DP main PWB.

1) Check all connectors @ CIS, 2) Pinout connectors/harnass, 3) Repl CIS.



Check to make sure that there are no problems with any connections, such as checking that the network cables are connected properly. Check with the netowork administrator to find out whether the SMTP server is working properly.




Check to make sure that the personal Address Book is running properly. Check to make sure that there is no software that utilizes the network, besides Scan File Utility, also running on the computer that is running the persoal Address Book. If the trouble is with the computer that is running the personal Address Book, fix that problem.







The scanner's domain name and host name have not been registered properly. Check the correct domain name and host name. (Refer to "(3) Making settings from the touch panel".)

The DB Assistant cannot be found. Make sure that the DB Assistant is running properly on the computer on which it is installed.

If you are using the Scan to PC function, check the status of the destination computer and then try the operation again. If you are using the Send E-mail function, check to make sure that the SMTP server is running, or consult with the network administrator. If you are using the DB Assistant function, check to make sure that the DB Assistant is installed on the computer.

Communication could not be continued because an error occurred with the DB Assistant or with the computer on which it is installed.

DB Assistant is currently communicating with another scanner. Wait for a while and then try the operation again.

The versions of the DB Assistant do not match. Consult the network administrator.

The entered number is not appropriate. Check the correct number and enter it again.

The destination computer and the scanner are currently communicating. Wait for a while and then try the operation again.

Check to make sure that the Scan File Utility is running in the destination computer.



The versions of the Address Book do not match. Consult your network administrator.

Reduce the number of pages being transmited, or lower the scanning resolution, and try to transmit again.


The selected destination is not registered. Register that destination or select another one.

The number of scanned documents exceeds 999, the maximum that can be transmitted at one time. Transmit any further pages separately. When transmitting under settings such as "two-sided" or "booklet", there may be a case where only 998 pages can be scanned and transmitted.

The designated AddressBook and the scanner are currently communicating. Wait a while and then try the operation again.


User Number 001 is not registered in the "Select sender name" List of this scanner. First register a user under that number or turn the "Selection of senders (users)" setting OFF, then select another user.




If the amount of data exceeds the hard disk capacity as registered in the Scan File Utility on the destination computer, increase the available space on your computer's hard disk and then try the operation again. If data with the same file name has been sent from more than one scanner at a time, the data cannot be saved. Wait for a while and then try the operation again, or change the file name.


There is a problem at your computer. Check to make sure that the Scan File Utility is running and the computer is able to receive data.


If the Address Book software is not running on your computer, start it up. If it is already running, make sure that your computer is connected properly to the network and the network cable is connected properly to the Scanner NIC card.

Check to make sure the network cable connected securely and properly. If the message appears immediately after turning the scanner ON, wait approximately 2 minutes while the scanner NIC boots up. Check to make sure that the SMTP server is running, or consult with your network administrator.



Check to make sure that the network cable is connected securely and properly. If the message appears immediately after turning the scanner On, wait approximately 2 minutes while the scanner NIC boots up.

Model Error Code DescriptionC0060 Main PWB Type Mismatch Error.

CS-620, CS-820 C0100

CS-620, CS-820 C0110

CS-620, CS-820 C0130

CS-620, CS-820 C0140

CS-620, CS-820 C0150

CS-620, CS-820 C0160

CS-620, CS-820 C0170

CS-620, CS-820 C0180

CS-620, CS-820 C0210

CS-620, CS-820 C0220

CS-620, CS-820 C0240

CS-620 (2KN), CS-820 (2KP)

Backup Memory Read/Write Problem. Read and write data does not match.

Main PWB Backup Memory Data Problem. Data in the specified area of the backup memory does not match specified values.







CPU Communication Problem. Synchronization cannot be taken between the main CPU and engine CPU.

CPU Communication Problem. Synchronization cannot be taken between the main CPU and scanner CPU.

Printer Board Communication Problem. Printer board does not respond within 120 sec after power ON.

CS-620, CS-820 C0250

CS-620, CS-820 C0330 Relay Board Communication Problem.

CS-620, CS-820 C0410

CS-620, CS-820 C0420

CS-620, CS-820 C0440

CS-620, CS-820 C0460

CS-620, CS-820 C0500

CS-620, CS-820 C0510

CS-620, CS-820 C0610

CS-620, CS-820 C0630

CS-620, CS-820 C0640 Hard Disk Drive cannot be accessed.

Network Scanner Board Communication Problem. Network scanner board does not respond to the alive command three times within 30 sec. Network scanner board does not respond to the communication command within 75 sec.

DP Communication Problem. There is no reply after 5 tries at communication. A communication error has occurred.

PF-650(B)/PF-660(B) Communication Error. A communication error is detected 10 times in succession.

DF-650(B) Communication Problem. A communication error from document finisher is detected 10 times in succession.

Duplex Unit Communication Problem. A communication error frum duplex section is detected 10 times in succession.



Bitmap Problem. The DIMM on the scanner Main PWB does not operate correctly.


CS-620, CS-820 C0700

CS-620, CS-820 C0750

CS-620, CS-820 C0760

CS-620, CS-820 C0770

CS-620, CS-820 C0800

CS-620, CS-820 C0960

CS-620, CS-820 C0970

CS-620, CS-820 C1010

CS-620, CS-820 C1020

CS-620, CS-820 C1030

PF-650(B)/PF-660(B) EEPROM Error. An error occurs in EEPROM (U4) data read or write for the side feeder main PWB.

DF-650(B) EEPROM Error. A backup memory error is received in serial communication data from the finisher.

PH-4A Punch Unit EEPROM Error. An error occurs in EEPROM data read or write for the punch PWB.

BF-1(B) Centerfold Unit EEPROM Error. An error occurs in EEPROM data read or write for the centerfold unit main PWB.

Image Processing Problem. Secondary feed timeout. JAM05 is detected twice.

Developing Unit EEPROM Error. An error occurs in EEPROM data read or write for the developing unit.

Cleaning Unit EEPROM Error. An error occurs in EEPROM data read or write for the cleaning unit.

Cassette #1 Lift Motor error. When cassette is inserted lift upper limit switch 1 does not turn ON within 33 sec of lift motor 1 activation, 4 times successively. During copying lift upper limit switch 1 does not turn on within 1 sec of lift motor 1 activation 4 times successively.

Cassette #2 Lift Motor error. When cassette is inserted lift upper limit switch 2 does not turn ON within 33 sec of lift motor 2 activation 4 times successively. During copying lift upper limit switch 2 does not turn on within 1 sec of lift motor 2 activation 4 times successively.


CS-620, CS-820 C1040

CS-620, CS-820 C1140

CS-620, CS-820 C1140

CS-620, CS-820 C1150


PF-650(B) Lift Motor Ascention Error. During initialization or door open upper limit detection switch does not turn OFF within 15 sec of the side feeder lift motor activation 4 times successively. During paper feed upper limit detection switch does not turn OFF within 200ms, four times successively.

PF-660(B) Lift Motor Ascention Error. During initialization or door open upper limit detection switch does not turn OFF within 15 sec of the side feeder lift motor activation. During paper feed upper limit detection switch does not turn OFF within 200ms.

PF-650(B) Lift Motor Descent Error. During initialization or door open lower limit detection switch does not turn OFF within 15 sec of the side feeder lift motor activation 4 times successively. During paper feed lower limit detection switch does not turn OFF withing 200ms four times successively.

CS-620, CS-820 C1150

CS-620, CS-820 C1200

CS-620, CS-820 C2100

CS-620, CS-820 C2200

CS-620, CS-820 C2250

CS-620, CS-820 C2300

CS-620, CS-820 C2550

CS-620, CS-820 C2640

CS-620, CS-820 C2720

CS-620, CS-820 C3100

PF-660(B) Lift Motor Descent Error. During initialization or door open lower limit detection switch does not turn OFF within 15 sec of the side feeder lift motor activation 4 times successively. During paper feed lower limit detection switch does not turn OFF withing 200ms four times successively.

Duplex Side Registration Motor Error. The duplex side registration home position sensor does not detect the home position of the side registration guide.

Developing Motor Error. After developing motor has been activated for 1 sec, lock signal remains high for 1 sec.

Drive Motor Error. After drive motor has been activated for 1 sec, lock signal remains high for 1 sec.

Cleaning Motor Error. After cleaning motor has been activated for 1 sec, lock signal remains high for 1 sec.

Fuser Motor Error. After fuser motor has been activated for 1 sec, lock signal remains high for 1 sec.

Transfer Motor Error. After transfer motor has been activated for 1 sec, lock signal remains high for 1 sec.

PF-650(B)/PF-660(B) Side Feeder Drive Motor Error.

PTC Cleaning Motor Error. After PTC cleaning motor has been activated for 200ms sec, lock signal remains high for 1 sec. (?)

Scanner Carriage Problem. Scanner home position is not detected at initialization or start of copying using MP tray.

CS-620, CS-820 C3200

CS-620, CS-820 C3210

CS-620, CS-820 C3300

CS-620, CS-820 C3310

CS-620, CS-820 C3500

CS-620, CS-820 C3900

CS-620, CS-820 C3910

CS-620, CS-820 C4000

CS-620, CS-820 C4010

CS-620, CS-820 C4100

Exposure Lamp Problem. Exposure lamp does not reach the input value threshold 500ms after the lamp is activated and the carriage is moved to the shading position and an additional 100ms later. The exposure lamp does not light after 50 tries.

CIS Lamp Problem. CIS lamp does not exceed the input value threshold within 5 sec of commencing reading.




Scanner PWB Backup Memory Read/Write Error. Read & Write data does not match.



Polygon Motor Steady-State Problem. Stabilization is lost exceeding 5 sec after the polygon motor is stabilized.

BD Initialization (A) Problem. During initialization only laser A is output, and ASIC of Main PWB detects a beam detect error for 2000ms.

CS-620, CS-820 C4110

CS-620, CS-820 C4120

CS-620, CS-820 C4200

CS-620, CS-820 C5100

CS-620, CS-820 C5500

CS-620, CS-820 C5510

CS-620, CS-820 C5600

CS-620, CS-820 C5610

CS-620, CS-820 C6000

CS-620, CS-820 C6020

BD Initialization (B) Problem. During initialization only laser B is output, and ASIC of Main PWB detects a beam detect error for 2000ms.

BD Initialization (C) Problem. During initialization only laser C is output, and ASIC of Main PWB detects a beam detect error for 2000ms.

BD Steady-State Problem. ASIC of the main PWB detects a Beam Detect error A for 4000ms after polygon motor stabilization.

Main High Voltage Error. While the main high voltage output remote signal is ON, an alarm signal is detected continuously for 400ms.

Drum Surface Potential Sensor Problem 1. The sensor output is 0.5v or less when MC REM signal is turned ON.

Drum Surface Potential Sensor Problem 2. The sensor output is 4.5v or more when MC REM signal is turned ON.

Drum Surface Potential Problem 1. Grid voltage at 4.5v could not determine the potential. Potential adjustment after 30 tries could not raise the potential sensor value to the predetermined value.

Drum Surface Potential Problem 2. Sensor output is 0.5v or less. Potential adjustment after 30 tries could not lower the potential sensor value to the predetermined value.

Fuser Heater Lamp Break. The fuser temperature does not increase for 40 sec after the fuser heaters have been turned ON. The fuser temperature remains below 50C/122F for 10 sec continuously after the fuser heaters have been turned ON during stabilization.

Fuser Thermistor High Temperature Detection Error. Fuser temperature exceeds 235C/455F for 10 sec. The fuser high temperature signal is detected continuously for 500ms.

CS-620, CS-820 C6030

CS-620, CS-820 C6050

CS-620, CS-820 C6400

CS-620, CS-820 C7200

CS-620, CS-820 C7210

CS-620, CS-820 C7300

CS-620, CS-820 C7800

CS-620, CS-820 C7810

CS-620, CS-820 C8000

CS-620, CS-820 C8010

CS-620, CS-820 C8020

Fixing Thermistor Break Error. The fusing thermistor remains lower than 0C/32F for 30 sec continuously when the fuser heater is on.

Fuser Thermistor Abnormal Temperature Detection. During copying the temperature at the heat roller is detected lower than 120C/248F continuously for 5 sec.

Zero-Cross Signal Error. The engine PWB does not detect the zreo-crossing signal (Z CROSS SIG) for 5 sec.

Broken Internal Thermistor Wire. The thermistor output value is 4.5v or more.

Short-Circuited Internal Thermistor. Thermistor input value is 0.5v or less.

Toner Hopper Problem. During toner replenishment after toner empty has been detected, toner empty could not be cleared in three times of 360 sec.



Finisher Type Mismatch Problem. Absence of the finisher is detected.

DF-650(B) Document Finisher Paper Conveying Motor Problem. After the first 1 sec of activation, the LOCK signal of the paper conveying motor is detected for more than 500ms while the paper conveying motor is activated.

PH-4A Punch Motor Problem. After the first 1 sec of activation, the LOCK signal of the punch motor is detected for more than 500ms while the punch motor is activated.

CS-620, CS-820 C8030

CS-620, CS-820 C8040

CS-620, CS-820 C8140

CS-620, CS-820 C8150

DF-650(B) Upper Paper Conveying Belt Problem. During initialization the intermediate tray upper sliding plate is not detected in the home position within 3 sec after the belt retuns to the home position, resulting in Jam 87. When the intermediate tray upper sliding plate is operated from the home position the upper paper conveying belt HPS does not turn OFF within 1 sec.

DF-650(B) Lower Paper Conveying Belt Problem. During initialization the intermediate tray lower sliding plate is not detected in the home position within 3 sec after the belt returns to the home position, resulting in Jam 87. When the intermediate tray lower sliding plate is operated from the home position the lower paper conveying belt HPS does not turn OFF within 1 sec.

DF-650(B) Main Tray Problem. The main tray upper limit detection switch or the main tray load detection switch do not detect the main tray within 20 sec from start of ascention. During ascention, the main tray upper limit detection sensor of the main tray load detection switch does not turn OFF within 500ms after it turns ON. During ascention, the main tray upper limit detection sensor of the main tray load detection switch stays ON exceeding 2 sec.

DF-650(B) Muti-Job Tray Problem. The multi-job tray upper limit detection switch does not detect the multi-job tray within 20 sec from start of ascention. During descent, the multi-job tray upper limit detection sensor does not turn OFF within 500ms after it turns ON.

CS-620, CS-820 C8170

CS-620, CS-820 C8180

CS-620, CS-820 C8190

CS-620, CS-820 C8210

DF-650(B) Front Upper Side Registration Guide Problem. During initialization, the front upper side registration guide is not detected in home position within 3 sec after the guide returns to home position, resulting in a Jam 87. When the front upper side registration guide is operated from the home position, the front upper side registration home position sensor does not turn OFF within 500ms.

DF-650(B) Rear Upper Side Registration Guide Problem. During initialization, the rear upper side registration guide is not detected in home position within 3 sec after the guide returns to home position, resulting in a Jam 87. When the rear upper side registration guide is operated from the home position, the rear upper side registration home position sensor does not turn OFF within 500ms.

DF-650(B) Lower Side Registration Guide Problem. During initialization, the front/rear lower side registration guide is not detected in home position within 3 sec after the guide returns to home position, resulting in a Jam 87. When the lower side registration guide is operated from the home position, the lower side registration home position sensor does not turn OFF within 500ms.

DF-650(B) Front Stapler Problem. During initial rotations, front stapler home position is not detected within 500ms after the front stapler returns to home postion, resulting in a Jam 90. When the front stapler is operated from the home position, the front staple home position sensor does not turn OFF within 500ms.

CS-620, CS-820 C8220

CS-620, CS-820 C8230

CS-620, CS-820 C8240

CS-620, CS-820 C8300

CS-620, CS-820 C8310

CS-620, CS-820 C8320

DF-650(B) Front Clincher Problem. During initial rotations, front clincher home position is not detected within 500ms after the front clincher returns to home postion, resulting in a Jam 90. When the front clincher is operated from the home position, the front clincher home position sensor does not turn OFF within 500ms.

DF-650(B) Rear Stapler Problem. During initial rotations, rear stapler home position is not detected within 500ms after the rear stapler returns to home postion, resulting in a Jam 90. When the rear stapler is operated from the home position, the rear staple home position sensor does not turn OFF within 500ms.

DF-650(B) Rear Clincher Problem. During initial rotations, rear clincher home position is not detected within 500ms after the rear clincher returns to home postion, resulting in a Jam 90. When the rear clincher is operated from the home position, the rear clincher home position sensor does not turn OFF within 500ms.

BF-1(B) Centerfold Unit Communiation Problem. Although the connection is detected, communication is not possible with the centerfold unit.

BF-1(B) Centerfold Unit Side Registration Guide Problem. During initial rotations front/rear side registration guides are not detected in home position within 600ms after the guides return to home position. When the side registration guide is operated from the home position, the side registration guide HPS does not turn OFF within 100ms.

BF-1(B) Centerfold Unit Centering Plate Problem. During initialization, the centering plate is not detected in the home position when the centering plate returns to home position.

CS-620, CS-820 C8330

CS-620, CS-820 C9040

CS-620, CS-820 C9050

CS-620, CS-820 C9060

CS-620, CS-820 C9070

CS-620, CS-820 C9080

CS-620, CS-820 E001

CS-620, CS-820 E010

CS-620, CS-820 E011

CS-620, CS-820 E012

BF-1(B) Centerfold Blade Problem. During initialization the centerfold blade is not detected in the home position within a specified period of time.

DP Lift Motor Ascent Error. The DP lift upper limit switch is not detected within 10000 pulses. After a one time retry, the DP lift upper limit switch could not be turned ON.

DP Lift Motor Descent Error. The DP lift lower limit switch is not detected within 10000 pulses. After a one time retry, the DP lift lower limit switch could not be turned ON.

DP EEPROM Error. Read and write data does not match. Data in the specified area of the backup memory does not match the specified values.

DP Communication Problem between the DP and SHD. A communication error is detected.

DP Communication Error between the DP and CIS. Reading cannot be performed correctly.

Scan Sys (H) Transmission in progress was cancelled by operator.

Scan Sys (H) Destination computer could not be found during data transmission. (An error occurred that could not be classified more clearly under any error code after E011.) The scanner could not find the computer that was running the personal Address Book.

Scan Sys (H) Transmission was stopped due to problems with the image data itself.

Scan Sys (H) The scanner attempted to transmit image data, but was unable to access the corresponding information in the personal Address Book due to a connection problem.

CS-620, CS-820 E020

CS-620, CS-820 E021

CS-620, CS-820 E022

CS-620, CS-820 E023

CS-620, CS-820 E024 Scan Sys (H) SMTP Authentication error.

CS-620, CS-820 E030

CS-620, CS-820 E031

CS-620, CS-820 E032

CS-620, CS-820 E033

CS-620, CS-820 E034

CS-620, CS-820 E035

Scan Sys (H) An attempt to use the Send E-mail function was made, but the scanner was unable to find the SMTP server.

Scan Sys (H) The destination of the email is listed under the restricted domain names, or is not listed under the permitted domain names.

Scan Sys (H) The mail contained an email address that the SMTP server could not find.

Scan Sys (H) The SMTP server is not operating properly.

Scan Sys (H) The destination computer cannot be found. Either the Scan File Utility is not running or it is already communicating with another scanner.

Scan Sys (H) The scanner attempted to transmit image data, but the registered password did not match the password in the destination computer.

Scan Sys (H) During the scan-to-PC operation, the hard drive on the destination computer ran out of available space.

Scan Sys (H) The versions of the Scan File Utility do not match.

Scan Sys (H) Transmission was not possible because the Scan File Utility is communicating with another scanner

Scan Sys (H) During group transmission, the number of the save folder registered in the Scan File Utility did not match.

CS-620, CS-820 E036

CS-620, CS-820 E039

CS-620, CS-820 E059

CS-620, CS-820 E061

CS-620, CS-820 E080

CS-620, CS-820 E081

CS-620, CS-820 E082

Scan Sys (H) During compression of the scanned image data, the data size went over the maximum limit.

Scan Sys (H) The response received from the destination computer under the Scan-to-PC function was not an appropriate one. Unexpected trouble has occurred in the destination computer.

Scan Sys (H) A command received from the transmitting computer was not an appropriate one. Trouble has occurred in the computer that is running the corresponding personal Address Book.

Scan Sys (H) When selecting the group in the destination computer under either the Send E-mail or Scan to PC functions, some type of trouble has occurred in the information for the registered members of the group.

Scan Sys (H) The FTP server cannot be found.

Scan Sys (H) The FTP server is failed to login.

Scan Sys (H) The storing path is incorrect.

CS-620, CS-820 E083

CS-620, CS-820 E090 Scan Sys (H) POP3 server not found.

CS-620, CS-820 E091

CS-620, CS-820 E093

CS-620, CS-820 E101

CS-620, CS-820 message "Check domain name and host name."


CS-620, CS-820 message "Communication error."





Scan Sys (H) The error occurred in the FTP server.

Scan Sys (H) Unable to login to POP3 server. POP3 server user account or password is incorrect.

Scan Sys (H) An error occurred at the POP3 server.

Scan Sys (H) An error has occurred while selecting multiple destinations.

"Check the DB Assistant PC. Contact administrator."

"DB Assistant Server error. Contact administrator."


"DB Assistant Server version is different. Contact administrator."


CS-620, CS-820 message "Destination PC is in use. Try again later."


CS-620, CS-820 message "Destination PC's system error."

CS-620, CS-820 message "E-mail size exceeds data capacity."



CS-620, CS-820 message "Network scanner system error."CS-620, CS-820 message








"Error occurred at FTP Server. Please contact administrator."

"Error occurred at POP3 Server. Please contact administrator."


"Overflow of original pages. Scanned documents were sent."

"PC's version of personal address list is different. Contact administrator."

"PC of personal address list is in use. Try again later."

"POP3 server not found. Contact Administrator."

"Registration full. You cannot add any more."

"Sender (user) is not registered. Contact administrator."










"SMTP Authentication error. Contact administrator."

"The file was not saved. Check the destination PC."

"The path attempted to use for saving does not exist."

"This name is already in use. Input new name again."




"Unable to find PC of personal address list. Check the PC"

"Unable to find POP3 server. Contact Administrator."


CS-620, CS-820 message "Unable to Log in to the FTP Server."


CS-620, CS-820 message "Unable to use the scanner."

CS-620, CS-820 message "Wrong password."


"Unable to Log in to the POP3 Server. Confirm the login account and password for SMTP TX authen."


Turn power Off/On.

21 Start > Execute > Start.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

22

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Turn power Off/On. If code immediately returns initialize backup data for image processing: 10871087

Start > Engine > Execute > Start. (tech only)

Turn power Off/On.

Turn power Off/On.



Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 906 Start > Execute > Start > Stop/Clear > 24 > Start > Execute > Start.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.






Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Turn power Off/On.


Turn power Off/On.

Turn power Off/On.

22

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On. If code immediately returns initialize backup data for scanning: 10871087

Start > SCANNER+DP > Execute > Start. (tech only)

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.





Turn power Off/On.

Turn power Off/On.

Service Checks

1) Repl main PWB.









1) Reseat YC1 @ main PWB & YC1 @ engine PWB, 2) Repl main PWB, 3) Repl engine PWB.

1) Reseat YC2 @ engine PWB & YC5 @ scanner PWB, 2) Repl main PWB, 3) Repl scanner PWB.

1) Reseat YC9 @ main PWB & YC5 @ printer PWB, 2) Reseat DIMM, 3) Repl printer PWB, 4) Repl main PWB.

1) Repl DIMM, 2) Repl main PWB.

1) Repl main PWB.

1) Reseat YC3 @ main PWB, 2) Reseat network scanner board, 3) Repl network scanner PWB, 4) Repl main PWB.


1) Reseat YC6 @ scanner PWB & YC1 @ DP main PWB, 2) Repl DP main PWB.

Reseat YC15 @ engine PWB & YC3 @ side feeder main PWB, 2) Repl engine PWB, 3) Repl side feeder main PWB.

1) Reseat YC14 @ engine PWB & YC4 @ finisher main PWB, 2) Repl engine PWB, 3) Repl finisher main PWB.

1) Reseat YC2 @ engine PWB & YC2 @ duplex PWB, 2) Repl engine PWB, 3) Repl duplex PWB.

1) Reseat YC3 @ engine PWB & YC2 @ deck PWB, 2) Repl engine PWB.

1) Reseat YC4 @ engine PWB & YC2 @ cassette PWB, 2) Repl engine PWB.

1) Reseat YC11 @ engine PWB & HDD connectors, 2) Run U906 (partial reset) & U024 (HDD formatting), 3) Repl HDD harnass, 4) Repl main PWB.

1) Repl side feeder main PWB.


1) Repl punch PWB.

1) Repl centerfold unit main PWB.

1) Repl main PWB.

1) Reseat YC5 @ engine PWB & developing unit connector, 2) Reseat developing unit, 3) Repl developing unit, 4) Repl engine PWB.

1) Reseat YC5 @ engine PWB & cleaning unit connector, 2) Reseat cleaning unit, 3) Repl cleaning unit, 4) Repl engine PWB.

1) Reseat lift upper limit switch connector & lift motor 1 connector, 2) Check for lift drive problem, 3) Check for open motor coil. Repl Lift Motor 1, 4) Run sim U031 to test lift upper limit switch. (LIM SW1 is highlighted when ON). If no, replace lift upper limit switch, 5) Repl deck PWB.

1) Reseat lift upper limit switch connector & lift motor 2 connector, 2) Check for lift drive problem, 3) Check for open motor coil. Repl Lift Motor 2, 4) Run sim U031 to test lift upper limit switch. (LIM SW2 is highlighted when ON). If no, replace lift upper limit switch, 5) Repl deck PWB.

1) Reseat lift upper limit switch connector & lift motor 3 connector, 2) Check for lift drive problem, 3) Check for open motor coil. Repl lift motor 3, 4) Run sim U031 to test lift upper limit switch. (LIM SW3 is highlighted when ON). If no, replace lift upper limit switch, 5) Repl cassette PWB.

1) Reseat lift upper limit switch connector & lift motor 4 connector, 2) Check for lift drive problem, 3) Check for open motor coil. Repl lift motor 4, 4) Run sim U031 to test lift upper limit switch. (LIM SW4 is highlighted when ON). If no, replace lift upper limit switch, 5) Repl cassette PWB.

1) Reseat upper limit switch & lift motor connector. 2) Measure +/-24vdc YC5-A12 (SFLM+) to YC6-B11 (safety switch loop-) @ side feeder main PWB while running sim U247 (SDECK LIFT is highlighted when ON). Make sure LUSSW, UCSSW, LLSSW, & RCSSW are off. If voltage absent repl side feeder main PWB. 3) If voltage present with safety switches off, repl SFLM (lift motor).

1) Reseat upper limit switch & lift motor connector. 2) Measure +/-24vdc YC4-1 (-) to YC4-9 (+) @ SF main PWB while running sim U247 (SDECK LIFT is highlighted when ON). If voltage absent repl SF main PWB. 3) If DC present measure +/-24vdc YC4-5 (-) to YC4-6 (+) @ SF main PWB while running sim U247 (same as above). If DC absent check safety switches ULSSW, LLSSW, TSSW. If DC present but motor doesn't run repl SFLM (lift motor).

1) Reseat lower limit switch & lift motor connector. 2) Measure +/-24vdc YC5-A12 (SFLM+) to YC6-B11 (safety switch loop-) @ side feeder main PWB while running sim U247 (SDECK LIFT is highlighted when ON). Make sure LUSSW, UCSSW, LLSSW, & RCSSW are off. If voltage absent repl side feeder main PWB. 3) If voltage present with safety switches off, repl SFLM (lift motor).

1) Reseat lower limit switch & lift motor connector. 2) Measure +/-24vdc YC4-1 (-) to YC4-9 (+) @ SF main PWB while running sim U247 (SDECK LIFT is highlighted when ON). If voltage absent repl SF main PWB. 3) If DC present measure +/-24vdc YC4-5 (-) to YC4-6 (+) @ SF main PWB while running sim U247 (same as above). If DC absent check safety switches ULSSW, LLSSW, TSSW. If DC present but motor doesn't run repl SFLM (lift motor).

1) Reseat YC29 @ engine PWB & YC1 @ duplex PWB, 2) Repl duplex side registration motor, 3) Repl duplex PWB.

1) Reseat developing motor connector, 2) Check for drive problems, 3) Repl developing motor, 4) Repl duplex PWB.

1) Reseat YC2 & YC11 on the deck PWB, 2) Check for drive problems, 3) Repl drive motor, 4) Repl deck PWB, 5) Repl engine PWB.

1) Reseat YC5 on the engine PWB, 2) Check for drive problems, 3) Repl cleaning motor, 4) Repl engine PWB.

1) Reseat YC2 & YC4 on the duplex PWB, 2) Check for drive problems, 3) Repl fuser motor, 4) Repl duplex PWB, 5) Repl engine PWB.

1) Reseat YC2 & YC3 @ cassette PWB, & YC4 @ engine PWB, 2) Check for drive problems, 3) Repl transfer motor, 4) Repl cassette PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Repl side feeder drive motor, 3) Repl side feeder main PWB.

1) Check for drive problems, 2) Reseat YC5 @ engine PWB, 3) Repl PTC cleaning motor, 3) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC2, YC5, & YC10 @ scanner PWB, 3) Reseat conn scanner home position switch, 4) Repl home position switch, 5) Repl scanner motor, 6) Repl scanner PWB.



1) Reseat YC3, YC4, & YC5 @ scanner PWB, 2) Reseat YC5, YC6, & YC8 @ SHD PWB, 3) Reseat YC1, YC2, & YC3 @ CCD PWB, 4) Reseat conn @ inverter PCB, 5) Adjust position of shading plate, 6) Repl scanner HPS 7) Repl exposure lamp & inverter PWB, 8) Repl scanner PWB, 9) Replace CCD PWB.

1) Reseat YC2 @ DP main PWB, 2) Repl DP inverter PWB, 3) Repl CIS, 4) Repl DP main PWB.

1) Reseat YC5, YC6, & YC8 @ SHD PWB, 2) Reseat YC1, YC2, & YC3 @ CCD PWB, 4) Reseat conn @ inverter PCB, 5) Adjust position of shading plate, 6) Repl scanner HPS 7) Repl exposure lamp & inverter PWB, 8) Repl scanner PWB, 9) Replace CCD PWB (ISU).

1) Repl DP inverter PWB, 2) Repl CIS, 3) Repl DP main PWB.

1) Reseat YC3 @ scanner PWB & YC4 @ SHD PWB, 2) Pinout harnass, 3) Repl scanner PWB, 4) Repl SHD PWB.







1) Reseat YC7 @ engine PWB, 2) Repl main charger unit, 3) Repl high voltage PWB.

1) Reseat YC5 @ engine PWB, 2) Repl drum surface potential sensor, 3) Repl high voltage PWB, 4) Repl engine PWB.

1) Reseat YC5 @ engine PWB, 2) Repl drum surface potential sensor, 3) Repl high voltage PWB.

1) Repl main charger wire, 2) Clean grid or main charger shield, 3) Repl drum surface potential sensor, 4) Repl high voltage PWB, 5) Repl engine PWB.

1) Repl drum surface potential sensor, 2) Repl high voltage PWB, 3) Repl drum, 4) Repl engine PWB.


1) Check that thermistor M & S are contacting heat roller & clean, 2) Replace thermistor M & S, 3) Repl engine PWB.

1) Install the correct finisher.

1) Check that thermistor M & S are contacting heat roller & clean, 2) Replace thermistor M & S, 3) Repl engine PWB, 4) Repl AC PS PWB


1) Check wall outlet ground to neutral voltage. 2) Reseat YC11 @ engine PWB & YC6 @ DC PS PWB, 3) If zero-cross signal is not output from YC6-3 @ DC PS PWB, repl DC PS PWB, 3) If zero-cross signal is detected from YC6-3 @ DC PS PWB (and C6400), repl engine PWB.

1) Reseat YC23 @ engine PWB, 2) Repl developing humidity sensor, 3) Repl engine PWB.

1) Reseat YC23 @ engine PWB, 2) Repl developing humidity sensor, 3) Repl engine PWB.

1) Reseat YC2 & YC5 @ deck PWB & YC3 @ engine PWB, 2) Pinout harnass, 3) Replace toner level detection sensor.

1) Reseat YC13 @ engine PWB, 2) Pinout harnass, 3) Repl developing humidity sensor.

1) Reseat YC13 @ engine PWB, 2) Pinout harnass, 3) Repl developing humidity sensor.

1) Reseat YC14 @ finisher main PWB, 2) Check for drive problems, 3) Repl paper conveying motor, 4) Repl finisher main PWB.

1) Reseat YC13 @ finisher main PWB & YC1 @ punch PWB, 2) Check for drive problems, 3) Repl punch motor, 4) Repl finisher main PWB.

1) Reinsert intermediate tray (check for damaged catches), 2) Correct the phase of the upper paper conveying belt(?), 3) Reseat the upper paper conveying belt HPS connector. 4) Repl upper paper conveying belt HPS, 5) Repl upper paper conveying belt motor, 6) Repl finisher main PWB.

1) Reinsert intermediate tray (check for damaged catches), 2) Correct the phase of the lower paper conveying belt(?), 3) Reseat the lower paper conveying belt HPS connector. 4) Repl lower paper conveying belt HPS, 5) Repl lower paper conveying belt motor, 6) Repl finisher main PWB.

1) Reseat sensor & main tray elevator motor connectors, 2) Repl tray sensors 3) Repl main tray elevator motor, 4) Repl finisher main PWB.

1) Reseat sensor & multi-job tray elevator motor connectors, 2) Repl tray sensor 3) Repl multi-job tray elevator motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl front upper side registration home position sensor, 3) Repl front upper side registration guide motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl rear upper side registration home position sensor, 3) Repl rear upper side registration guide motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl lower side registration home position sensor, 3) Repl lower side registration guide motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl front stapler home position sensor, 3) Repl front stapler motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl front clincher home position sensor, 3) Repl front clincher motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl rear stapler home position sensor, 3) Repl rear stapler motor, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl rear clincher home position sensor, 3) Repl rear clincher motor, 4) Repl finisher main PWB.

1) Reseat centerfold set switch connector, 2) Repl centerfold unit set switch, 3) Repl centerfold main PWB, 4) Repl finisher main PWB.

1) Reseat sensor & motor connectors, 2) Repl side registration guide home position sensor, 3) Repl side registration guide motor, 4) Repl centerfold main PWB.

1) Reseat sensor & motor connectors, 2) Repl centering plate home position sensor, 3) Repl centering plate motor, 4) Repl centerfold main PWB.


1) Reseat sensor & motor connectors, 2) Repl centerfold blade home position sensor, 3) Repl centerfold blade motor, 4) Repl centerfold main PWB.

1) Reseat sensor & motor connectors, 2) Repl DP lift upper limit switch, 3) Repl DP lift motor, 4) Repl DP main PWB.

1) Reseat sensor & motor connectors, 2) Repl DP lift lower limit switch, 3) Repl DP lift motor, 4) Repl DP main PWB.


1) Check all connectors @ SHD PWB, 2) Pinout connectors/harnass, 3) Repl SHD PWB, 4) Repl DP main PWB.

1) Check all connectors @ CIS, 2) Pinout connectors/harnass, 3) Repl CIS.





Check to make sure that there are no problems with any connections, such as checking that the network cables are connected properly. Check with the network administrator to find out whether the SMTP server is working properly.









Verify POP3 server settings.


Check that the POP3 server is running properly. Confirm that there is no link fault by checking whether the network cable is properly connected.

Change the POP3 server user account or password.


The scanner's domain name and host name have not been registered properly. Check the correct domain name and host name. (Refer to "(3) Making settings from the touch panel".)

The DB Assistant cannot be found. Make sure that the DB Assistant is running properly on the computer on which it is installed.

If you are using the Scan to PC function, check the status of the destination computer and then try the operation again. If you are using the Send E-mail function, check to make sure that the SMTP server is running, or consult with the network administrator. If you are using the DB Assistant function, check to make sure that the DB Assistant is installed on the computer.

Communication could not be continued because an error occurred with the DB Assistant or with the computer on which it is installed.

DB Assistant is currently communicating with another scanner. Wait for a while and then try the operation again.

The versions of the DB Assistant do not match. Consult the network administrator.

The entered number is not appropriate. Check the correct number and enter it again.



The destination computer and the scanner are currently communicating. Wait for a while and then try the operation again.

Check to make sure that the Scan File Utility is running in the destination computer.


Reduce the number of pages being transmited, or lower the scanning resolution, and try to transmit again.


The selected destination is not registered. Register that destination or select another one.

The number of scanned documents exceeds 999, the maximum that can be transmitted at one time. Transmit any further pages separately. When transmitting under settings such as "two-sided" or "booklet", there may be a case where only 998 pages can be scanned and transmitted.

The versions of the Address Book do not match. Consult your network administrator.

The designated AddressBook and the scanner are currently communicating. Wait a while and then try the operation again.

Confirm that the network cable is properly connected. Start the POP3 server.


User Number 001 is not registered in the "Select sender name" List of this scanner. First register a user under that number or turn the "Selection of senders (users)" setting OFF, then select another user.




If the amount of data exceeds the hard disk capacity as registered in the Scan File Utility on the destination computer, increase the available space on your computer's hard disk and then try the operation again. If data with the same file name has been sent from more than one scanner at a time, the data cannot be saved. Wait for a while and then try the operation again, or change the file name.


There is a problem at your computer. Check to make sure that the Scan File Utility is running and the computer is able to receive data.


If the Address Book software is not running on your computer, start it up. If it is already running, make sure that your computer is connected properly to the network and the network cable is connected properly to the Scanner NIC card.

Verify the POP3 user account and password are correct.


Check to make sure the network cable connected securely and properly. If the message appears immediately after turning the scanner ON, wait approximately 2 minutes while the scanner NIC boots up. Check to make sure that the SMTP server is running, or consult with your network administrator.


Verify the POP3 user account and password are correct.

Check to make sure that the network cable is connected securely and properly. If the message appears immediately after turning the scanner On, wait approximately 2 minutes while the scanner NIC boots up.


C0070

C0100

C0110

C0150

C0160

C0170

C0180

C0210

C0220

C0240

CS-C2525E (2JL), C3225E (2JJ), C3232E (2JG), C4035E (2JD)

Fax Control PWB Problem. Processing with fax software is disabled due to software or hardware issues.

CS-C2525E, C3225E, C3232E, C4035E

Abnormal Detection of Fax Control PWB Incompatability. In the initial communication with the fax control PWB , any normal communication command is not transmitted.

CS-C2525E, C3225E, C3232E, C4035E

Main PWB Backup Memory Device Problem. Writing or erasing has not completed even after a certain time.

CS-C2525E, C3225E, C3232E, C4035E

Backup Memory Data Problem. Data in the specified area of the backup memory does not match the specified values.

CS-C2525E, C3225E, C3232E, C4035E

Engine PWB EEPROM Backup Memory Device Problem. EEPROM cannot be written or read. An error occurs in the control area deletion.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Copy Counts Problem. A checksum error is detected in the main and sub backup memories for copy counters.

CS-C2525E, C3225E, C3232E, C4035E

Backup Memory Data Problem. Backup data on the main PWB has broken.

CS-C2525E, C3225E, C3232E, C4035E

CPU Communication Problem. There is no reply after (3) tries at communication.

CS-C2525E, C3225E, C3232E, C4035E

Communication Problem Between The Scanner & Main PWBs. There is no reply after (6) tries at communication.

CS-C2525E, C3225E, C3232E, C4035E

Printer PWB Communication Problem. The printer PWB does not respond 120 sec after the power is turned ON.

C0250

C0280

C0410

C0420

C0440

C0610

C0630


CS-C2525E, C3225E, C3232E, C4035E

Network Scanner PWB Communication Problem. Network scanner card does not respond to alive command transmitted once every 30 sec (3) consecutive times or more, or does not respond to communication command after 75 sec or more.

CS-C2525E, C3225E, C3232E, C4035E

Communication Problem between Fax Control PWB & Main PWB. Key required command is not received from fax control PWB after Status Change signal @ main PWB remains ON exceeding (1) minute. 1st occurence: fax resets. 2nd occurence: C0280. The FAX_READY signal remains fake exceeding 6 sec. 1st occurence: fax resets. 2nd occurence: C0280.

CS-C2525E, C3225E, C3232E, C4035E

DP Communication Problem. There is no reply after 10 retires at communication or a communication error occurs.

CS-C2525E, C3225E, C3232E, C4035E

Optional Paper Feeder Communication Error. A communication error from the paper feeder is detected 10 times in succession.

CS-C2525E, C3225E, C3232E, C4035E

Document Finisher Communication Problem. A communication error from document finisher is detected 10 times in succession.

CS-C2525E, C3225E, C3232E, C4035E

Bitmap Problem. The main PWB DIMM does not operate correctly.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

C0800

C0820

C0830

C0840

C0860

C0870

C0880

C0890

C0920

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Fax Control PWB CG ROM Checksum Error. A checksum error occurred with CG ROM data of the fax control PWB.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Faults of RTC. The time is judged to go back based on the comparison of RTC time and the current time, or five years or more have passed.

CS-C2525E, C3225E, C3232E, C4035E

Fax Control PWB Software Switch Checksum Error. A checksom error occurred with the software switch value of the fax control PWB.

CS-C2525E, C3225E, C3232E, C4035E

Fax Control PWB to Main PWB High Capacity Data Transfer Problem. High capacity data transfer between fax control PWB and scanner MIP PWB was not normally performed after 10 retries.

CS-C2525E, C3225E, C3232E, C4035E

Fax PWB Program Archive Problem. At initialization the compressed program in the flash ROM on the fax control PWB was now successfully decompressed.

CS-C2525E, C3225E, C3232E, C4035E

Fax Control PWB CG FONT Archive Problem. At initialization the compressed CG Font in the flash ROM on the fax control PWB was now successfully decompressed.

CS-C2525E, C3225E, C3232E, C4035E


C1010

C1020

C1030

C1040

C1100

C1110

C1120

CS-C2525E, C3225E, C3232E, C4035E

Cassette #1 Lift Motor Error. When cassette 1 is inserted, lift limit switch 1 does not turn on within 12 sec of lift motor 1 turning On.

CS-C2525E, C3225E, C3232E, C4035E

Cassette #2 Lift Motor Error. When cassette 2 is inserted, lift limit switch 2 does not turn on within 12 sec of lift motor 2 turning On.

CS-C2525E, C3225E, C3232E, C4035E

PF-710 Optional Cassette #3 Lift Motor Error. When cassette 3 is inserted, lift limit switch 1 does not turn on within 12 sec of lift motor 1 turning On. Lift overcurrent protective monitor signal is detected exceeding 500ms during driving the motor, except during the first 1 second of operation.

CS-C2525E, C3225E, C3232E, C4035E

PF-710 Optional Cassette #4 Lift Motor Error. When cassette 4 is inserted, lift limit switch 2 does not turn on within 12 sec of lift motor 2 turning On. Lift overcurrent protective monitor signal is detected exceeding 500ms during driving the motor, except during the first 1 second of operation.

CS-C2525E, C3225E, C3232E, C4035E

PF-750 (Left) Lift Motor 1 Error. Exceeds 1 second overcurrent.

CS-C2525E, C3225E, C3232E, C4035E

PF-750 (Right) Lift Motor 2 Error. Exceeds 1 second overcurrent.

CS-C2525E, C3225E, C3232E, C4035E

PF-750 (Left) Lift Motor 1 Position Problem. PF switch 1 remains off after 30 seconds of motor operation.

C1130

C1900

C1950

C2101

C2102

C2201

C2202

C2203

CS-C2525E, C3225E, C3232E, C4035E

PF-750 (Right) Lift Motor 2 Position Problem. PF switch 2 remains off after 30 seconds of motor operation.

CS-C2525E, C3225E, C3232E, C4035E

PF-710 EEPROM error. Write data & Read data are not in agreement three times consecutively.

CS-C2525E, C3225E, C3232E, C4035E

Transfer Belt Unit EEPROM Error. Read & Write data does not match.

CS-C2525E, C3225E, C3232E, C4035E

Paper Feed/Developing Motor BK Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

CS-C2525E, C3225E, C3232E, C4035E

Developing Motor CMY Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

CS-C2525E, C3225E, C3232E, C4035E

Drum Motor BK Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

CS-C2525E, C3225E, C3232E, C4035E

Drum Motor C Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

CS-C2525E, C3225E, C3232E, C4035E

Drum Motor M Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

C2204

C2300

C2400

C2500

C2600

C2600

C2810

CS-C2525E, C3225E, C3232E, C4035E

Drum Motor Y Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

CS-C2525E, C3225E, C3232E, C4035E

Fuser Motor Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

CS-C2525E, C3225E, C3232E, C4035E

Eject Motor Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

CS-C2525E, C3225E, C3232E, C4035E

MP Motor Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

CS-C2525E, C3225E, C3232E, C4035E

PF-710 Drive Motor Error. Lock signal exceeds 500ms.

CS-C2525E, C3225E, C3232E, C4035E

PF-750 Paper Conveying Motor Error. Lock signal exceeds 450ms.

CS-C2525E, C3225E, C3232E, C4035E

Waste Toner Motor Error. The rated speed achievement signal does not go low within 5 sec of activation. The RSA signals stays high every other 5 sec after the machine is stabilized.

C3100

C3200

C3300

C3500

C3900

C3910

C4000

C4010

C4100

C4200

C5101

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Exposure Lamp Problem. Exposure lamp is not turned ON when starting the copy.

CS-C2525E, C3225E, C3232E, C4035E

Optical System (AGC) Problem. After AGC correct input is not obtained at the CCD.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Scanner PWB Backup Memory Read/Write Problem. Read & Write data does not match.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Polygon Motor Steady-State Problem. The rated achievement signal turns to high every other 5 sec after polygon motor stabilization.

CS-C2525E, C3225E, C3232E, C4035E

BD Initialization Problem. At initialization, ASIC of the engine PWB detects a beam detect error for 200ms.

CS-C2525E, C3225E, C3232E, C4035E

BD Steady-State Problem. ASIC of the engine PWB detects a beam detect error for 200ms, after polygon motor stabilization.

CS-C2525E, C3225E, C3232E, C4035E

Main High Voltage BK Error. Abnormality of the BK charge roller is detected during Vpp adjustment.

C5102

C5103

C5104

C5301

C5302

C5303

C5304

C6000

C6010

C6020

CS-C2525E, C3225E, C3232E, C4035E

Main High Voltage C Error. Abnormality of the C charge roller is detected during Vpp adjustment.

CS-C2525E, C3225E, C3232E, C4035E

Main High Voltage M Error. Abnormality of the M charge roller is detected during Vpp adjustment.

CS-C2525E, C3225E, C3232E, C4035E

Main High Voltage Y Error. Abnormality of the Y charge roller is detected during Vpp adjustment.

CS-C2525E, C3225E, C3232E, C4035E

Cleaning Lamp BK Break Error. While the cleaning lamp BK signal is On, the break detection signal is detected 5 times for 10ms.

CS-C2525E, C3225E, C3232E, C4035E

Cleaning Lamp C Break Error. While the cleaning lamp C signal is On, the break detection signal is detected 5 times for 10ms.

CS-C2525E, C3225E, C3232E, C4035E

Cleaning Lamp M Break Error. While the cleaning lamp M signal is On, the break detection signal is detected 5 times for 10ms.

CS-C2525E, C3225E, C3232E, C4035E

Cleaning Lamp Y Break Error. While the cleaning lamp Y signal is On, the break detection signal is detected 5 times for 10ms.

CS-C2525E, C3225E, C3232E, C4035E

Fuser Heater 1/2 Break. Thermistor1 detected less than 75C/167F for 30 sec during warmup. Thermistor1 detected 40C/104F for 5 sec during warmup. Thermistor3 detected less than 90C/194F for 30 sec during warmup. Thermistor3 detected less than 160C/320F for 90 sec during warmup. Thermistor3 detected less than 140C/284F for 5 sec during standby.

CS-C2525E, C3225E, C3232E, C4035E

Abnormally High Fuser Thermistor Temperature. The fuser abnormally high signal is detected for 60 sec or more.

CS-C2525E, C3225E, C3232E, C4035E

Abnormally High Fuser Thermistor 1/3 Temperature. The fuser temperature exceeds 240C/464F.

C6030

C6050

C6100

C6120

C6130

C6400

C7000

C7101

C7102

C7103

CS-C2525E, C3225E, C3232E, C4035E

Fixing Thermistor 1/3 Break Error. Thermistor1 detected 40C/104F or less during warmup exceeding 10 sec. Thermistor3 detected 40C/104F or less during warmup.

CS-C2525E, C3225E, C3232E, C4035E

Abnormally Low Fuser Thermistor3 Temperature. Thermistor3 detected less than 100C/212F for 1 sec continuously during copying.

CS-C2525E, C3225E, C3232E, C4035E

Fuser Heater 3 Break. Thermistor2 detected less than 100C/212F for 120 sec during driving. Thermistor2 detected less than 150C/302F for 300 sec during driving. Thermistor2 detected less than 100C/212F for 5 sec during driving.

CS-C2525E, C3225E, C3232E, C4035E

Abnormal High Fuser Thermistor2 Temperature. The fuser temperature exceeds 190C/374F.

CS-C2525E, C3225E, C3232E, C4035E

Fuser Thermistor2 Break Error. Thermistor2 detected less than 40C/104F during driving. Temperature difference between thermistor1 and thermistor3 is 100C/212F or more.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Toner Motor Problem. The rated speed achievement signal does not go low within 5 sec of activation. The RSA signals stays high every other 5 sec after the machine is stabilized.

CS-C2525E, C3225E, C3232E, C4035E

Toner Sensor BK Problem. Toner sensor output values are outside the desired criterion (78 < X < 944) for 3 sec.

CS-C2525E, C3225E, C3232E, C4035E

Toner Sensor C Problem. Toner sensor output values are outside the desired criterion (78 < X < 944) for 3 sec.

CS-C2525E, C3225E, C3232E, C4035E

Toner Sensor M Problem. Toner sensor output values are outside the desired criterion (78 < X < 944) for 3 sec.

C7104

C7200

C7210

C7220

C7230

C7240

C7250

C7401

C7402

C7403

C7404

C7411

C7412

CS-C2525E, C3225E, C3232E, C4035E

Toner Sensor Y Problem. Toner sensor output values are outside the desired criterion (78 < X < 944) for 3 sec.

CS-C2525E, C3225E, C3232E, C4035E

Broken Internal Thermistor Wire. An abnormal value is detected in the input data to inner temperature sensor 1.

CS-C2525E, C3225E, C3232E, C4035E

Short-Circuited Internal Thermistor. An abnormal value is detected in the input data to inner temperature sensor 1.

CS-C2525E, C3225E, C3232E, C4035E

Broken Internal Thermistor2 Wire. An abnormal value is detected in the input data to inner temperature sensor 2.

CS-C2525E, C3225E, C3232E, C4035E

Short-Circuited Internal Thermistor2. An abnormal value is detected in the input data to inner temperature sensor 2.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Developing Unit BK Type Mismatch Problem. Absence of the developing unit BK is detected.

CS-C2525E, C3225E, C3232E, C4035E

Developing Unit C Type Mismatch Problem. Absence of the developing unit C is detected.

CS-C2525E, C3225E, C3232E, C4035E

Developing Unit M Type Mismatch Problem. Absence of the developing unit M is detected.

CS-C2525E, C3225E, C3232E, C4035E

Developing Unit Y Type Mismatch Problem. Absence of the developing unit Y is detected.

CS-C2525E, C3225E, C3232E, C4035E

Drum Unit BK Type Mismatch Problem. Absence of the drum unit BK is detected.

CS-C2525E, C3225E, C3232E, C4035E

Drum Unit C Type Mismatch Problem. Absence of the drum unit C is detected.

C7413

C7414

C7420

C7800

C7810

C7901

C7902

C7903

C7904

C7911

C7912

C7913

C7914

C8020

CS-C2525E, C3225E, C3232E, C4035E

Drum Unit M Type Mismatch Problem. Absence of the drum unit M is detected.

CS-C2525E, C3225E, C3232E, C4035E

Drum Unit Y Type Mismatch Problem. Absence of the drum unit Y is detected.

CS-C2525E, C3225E, C3232E, C4035E

Transfer Belt Unit Type Mismatch Problem. Absence of the transfer belt unit is detected.

CS-C2525E, C3225E, C3232E, C4035E

Broken External Thermistor Wire. An abnormal value is detected in the input data to outer temperature sensor.

CS-C2525E, C3225E, C3232E, C4035E

Short-Circuited External Thermistor. An abnormal value is detected in the input data to outer temperature sensor.

CS-C2525E, C3225E, C3232E, C4035E

Drum BK EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-C2525E, C3225E, C3232E, C4035E

Drum C EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-C2525E, C3225E, C3232E, C4035E

Drum M EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-C2525E, C3225E, C3232E, C4035E

Drum Y EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-C2525E, C3225E, C3232E, C4035E

Developing Unit BK EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-C2525E, C3225E, C3232E, C4035E

Developing Unit C EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-C2525E, C3225E, C3232E, C4035E

Developing Unit M EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-C2525E, C3225E, C3232E, C4035E

Developing Unit Y EEPROM Error. Reading or writing to the EEPROM cannot be performed.

CS-C2525E, C3225E, C3232E, C4035E

PH-5A Punch Motor Problem. The lock signal of the punch motor is detected exceeding 500ms during punch motor activation.

C8030

C8050

C8060

C8070

C8140

C8140

CS-C2525E, C3225E, C3232E, C4035E

DF-710 Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects ON condition.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

DF-710 Main Tray Problem. Main tray is not detected in not detected by main tray top limit detection sensor or main tray upper surface detection sensor within 20 sec of ascending. Main tray upper limit detection sensor or main tray upper surface detection sensor is not detected as Off within 20 sec of main tray decending. Main tray lower limit detection sensor is not detected as On within 20 sec of main tray decending. Main tray upper limit detection sensor or main tray upper surface detection sensor remain On for 2 sec or more during main tray ascent.

CS-C2525E, C3225E, C3232E, C4035E

DF-730 Tray Elevation Motor Problem. Tray lower limit sensor or surface view sensor cannot be detected within 10 sec of tray elevation motor activation.

C8170

C8170

C8180

C8210

C8210

C8220

C8230

C8300

C8310

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

DF-730 Adjustment Motor Problem. Registration home position can not be detect to be On or Off within 125ms of registration motor activation. Registration home position can not be detected to be On within 710ms of registration motor activation.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

DF-710 Stapler Shift Motor 1 Error. During initial rotations home position is not detected within 1.5 sec.

CS-C2525E, C3225E, C3232E, C4035E

DF-730 Stapler Problem. Home position is not detected within 1 sec of activation.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


C8320

C8330

C8340

C8350

C8360

C8440

C8460

C8500

C8510

C8900

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

DF-730 EEPROM Problem. Read and write data does not match (3) times in succession.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

MT-710 Drive Motor Problem. The motor lock signal is detected for more than 500ms during activation.

CS-C2525E, C3225E, C3232E, C4035E

DF-710 Backup Memory Data Problem. Read and write data does not match (3) times in succession.

C8910

C8920

C8930

C9060

C9500 No information provided






E001

E010

E011

CS-C2525E, C3225E, C3232E, C4035E

PH-5A Backup Memory Data Problem. Read and write data does not match (3) times in succession.

CS-C2525E, C3225E, C3232E, C4035E

MT-710 Backup Memory Data Problem. Read and write data does not match (3) times in succession.

CS-C2525E, C3225E, C3232E, C4035E

BF-710 Backup Memory Data Problem. Read and write data does not match.

CS-C2525E, C3225E, C3232E, C4035E

DP-710 EEPROM Error. Read and write data does not match.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

Transmission in progress was cancelled by operator.

CS-C2525E, C3225E, C3232E, C4035E

Destination computer could not be found during data transmission. (An error occurred that could not be classified more clearly under any error code after E011.) The scanner could not find the computer that was running the personal Address Book.

CS-C2525E, C3225E, C3232E, C4035E

Transmission was stopped due to problems with the image data itself.

E012

E020

E021

E022

E023

E024 SMTP Authentication error.

E030

E031

E032

E033

CS-C2525E, C3225E, C3232E, C4035E

The scanner attempted to transmit image data, but was unable to access the corresponding information in the personal Address Book due to a connection problem.

CS-C2525E, C3225E, C3232E, C4035E

An attempt to use the Send E-mail function was made, but the scanner was unable to find the SMTP server.

CS-C2525E, C3225E, C3232E, C4035E

The destination of the email is listed under the restricted domain names, or is not listed under the permitted domain names.

CS-C2525E, C3225E, C3232E, C4035E

The mail contained an email address that the SMTP server could not find.

CS-C2525E, C3225E, C3232E, C4035E

The SMTP server is not operating properly.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

The destination computer cannot be found. Either the Scan File Utility is not running or it is already communicating with another scanner.

CS-C2525E, C3225E, C3232E, C4035E

The scanner attempted to transmit image data, but the registered password did not match the password in the destination computer.

CS-C2525E, C3225E, C3232E, C4035E

During the scan-to-PC operation, the hard drive on the destination computer ran out of available space.

CS-C2525E, C3225E, C3232E, C4035E

The versions of the Scan File Utility do not match.

E034

E035

E036

E039

E059

E061

E080 The FTP server cannot be found.

CS-C2525E, C3225E, C3232E, C4035E

Transmission was not possible because the Scan File Utility is communicating with another scanner. Send failed.

CS-C2525E, C3225E, C3232E, C4035E

During group transmission, the number of the save folder registered in the Scan File Utility did not match.

CS-C2525E, C3225E, C3232E, C4035E

During compression of the scanned image data, the data size went over the maximum limit.

CS-C2525E, C3225E, C3232E, C4035E

The response received from the destination computer under the Scan-to-PC function was not an appropriate one. Unexpected trouble has occurred in the destination computer.

CS-C2525E, C3225E, C3232E, C4035E

A command received from the transmitting computer was not an appropriate one. Trouble has occurred in the computer that is running the corresponding personal Address Book.

CS-C2525E, C3225E, C3232E, C4035E

When selecting the group in the destination computer under either the Send E-mail or Scan to PC functions, some type of trouble has occurred in the information for the registered members of the group.

CS-C2525E, C3225E, C3232E, C4035E

E081 The FTP server is failed to login.

E082 The storing path is incorrect.

E083 The error occurred in the FTP server.

E090 POP3 server not found.

E091

E092 Error occurred at POP3 server.

E101

E00000 or U00000

E00100 or U00100

E00200 or U00200

E00300 or U00300

E00420 or U00420

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

Unable to login to POP3 server-POP3 server user account or password incorrect.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

An error has occurred while selecting multiple destinations.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E00421 or U00421

E00430 or U00430

E00430 or U00430

E00431 or U00431

E00431 or U00431

E00432 or U00432

E00432 or U00432

E00433 or U00433

E00433 or U00433

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E00434 or U00434

E00435 or U00435

E00435 or U00435

E00440 or U00440

E00440 or U00440

E00440 or U00440

E00441 or U00441

E00450 or U00450

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E00460 or U00460

E00460 or U00460

E00462 or U00462

E00500 or U00500

E00600 or U00600

E00601 or U00601

E00602 or U00602

E00603 or U00603

E00604 or U00604

E00610 or U00610

E00611 or U00611

E00613 or U00613

E00614 or U00614

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E00615 or U00615

E00620 or U00620

E00622 or U00622

E00655 or U00655

E00656 or U00656

E00670 or U00670

E00677 or U00677


E00700 or U00700

E00800 or U00800

E00810 or U00810

E00900 or U00900

E00910 or U00910

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01000 or U01000

E01000 or U01000

E01001 or U01001

E01010 or U01010

E01011 or U01011

E01012 or U01012

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01013 or U01013

E01014 or U01014

E01015 or U01015

E01016 or U01016

E01017 or U01017

E01018 or U01018

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01019 or U01019

E01020 or U01020

E01021 or U01021

E01022 or U01022

E01023 or U01023

E01024 or U01024

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01025 or U01025

E01026 or U01026

E01027 or U01027

E01028 or U01028

E01040 or U01040

E01041 or U01041

E01042 or U01042

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01043 or U01043

E01044 or U01044

E010x45 or U01045

E01046 or U01046

E01047 or U01047

E01048 or U01048

E01049 or U01049

E01050 or U01050

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01051 or U01051

E01052 or U01052

E01053 or U01053

E01054 or U01054

E01055 or U01055

E01056 or U01056

E01057 or U01057

E01070 or U01070

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01071 or U01071

E01072 or U01072

E01073 or U01073

E01080 or U01080

E01091 or U01091

E01092 or U01092

E01100 or U01100

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01101 or U01101

E01102 or U01102

E01110 or U01110

E01111 or U01111

E01112 or U01112

E01113 or U01113

E01114 or U01114

E01115 or U01115

E01116 or U01116

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01117 or U01117

E01118 or U01118

E01119 or U01119

E01120 or U01120

E01121 or U01121

E01122 or U01122

E01123 or U01123

E01124 or U01124

E01125 or U01125

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01126 or U01126

E01127 or U01127

E01128 or U01128

E01129 or U01129

E01140 or U01140

E01141 or U01141

E01142 or U01142

E01143 or U01143

E01144 or U01144

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01145 or U01145

E01146 or U01146

E01147 or U01147

E01148 or U01148

E01149 or U01149

E01150 or U01150

E01151 or U01151

E01152 or U01152

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01153 or U01153

E01154 or U01154

E01155 or U01155

E01160 or U01160

E01161 or U01161

E01162 or U01162

E01163 or U01163

E01164 or U01164

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01170 or U01170

E01172 or U01172

E01191 or U01191

E01199 or U01199

E01400 or U01400

E01500 or U01500

E01600 or U01600

E01700 or U01700

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01720 or U01720

E01721 or U01721

E01800 or U01800

E01810 or U01810

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E01820 or U01820

E02000 or U02000

E02100 or U02100

E02200 or U02200

E02200 or U02200

E02200 or U02200

E02303 or U02303

E02304 or U02304

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E02400 or U02400

E03000 or U03000

E03100 or U03100

E03200 or U03200

E03200 or U03200

E03300 or U03300

E03300 or U03300

E03400 or U03400

E03500 or U03500

E03500 or U03500

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E03500 or U03500

E03600 or U03600

E03600 or U03600

E03700 or U03700

E03700 or U03700

E04000 or U04000

E04000 or U04000

E04000 or U04000

E04100 or U04100

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E04100 or U04100

E04200 or U04200

E04300 or U04300

E04400 or U04400

E04401 or U04401

E04500 or U04500

E05000 or U05000

E05100 or U05100

E05200 or U05200

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E05300 or U05300

E09000 or U09000

E12000 or U12000

E12000 or U12000

E12100 or U12100

E14000 or U14000

E14000 or U14000

E14100 or U14100

E14100 or U14100

E19000 or U19000

E19100 or U19100

E19200 or U19200

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


E19300 or U19300

E19400 or U19400

"Account ID mismatch."

Is the indicated cassette out of paper?

"Add toner. [C][M][Y][K]" Toner is empty for the indicated color.

"Call service." An error has occurred when printing.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

No matching ID code found when printing. Verify the registered ID code sent in the print driver.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

"Add paper to the multi-purpose tray.

Has all the paper on the MP tray been fed?

CS-C2525E, C3225E, C3232E, C4035E

"Add paper to the multi-purpose tray. ## size."


CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

"Cannot combine these functions."

A specific function or accessory may be disabled due to an error condition that has instituted Partial Operation Control.

CS-C2525E, C3225E, C3232E, C4035E

"Cannot combine these functions."

Can the specified copy functions be used with the selected exposure settings?

CS-C2525E, C3225E, C3232E, C4035E

"Cannot copy this paper type."

Can the specified copy functions be used with the selected paper type?

CS-C2525E, C3225E, C3232E, C4035E

"Cannot offset this paper size."

Is a paper size not supported by offset mode loaded? (11x17, legal, statementR, A3, B4, A5R, B6R, Folio, or 8K).

CS-C2525E, C3225E, C3232E, C4035E


Did you select a paper type that cannot be punched?

CS-C2525E, C3225E, C3232E, C4035E

"Cannot punch this size."

Is punching available for the size of the loaded paper?

Is poster enabled?

Is poster enabled?

"Check paper size." Is the specified size paper loaded?

"Check the cover."

"Check the duplx unit." The duplex unit is not completely latched.

DB Assistant not found.

The slit glass is dirty.

CS-C2525E, C3225E, C3232E, C4035E

"Cannot staple. ##: maximum capacity

(staple)."

Is the maximum page quantity for stapling exceeded?

CS-C2525E, C3225E, C3232E, C4035E

"Cannot staple this paper type."

Did you select a paper type that cannot be stapled?

CS-C2525E, C3225E, C3232E, C4035E


Is stapling available for the size of the loaded paper?

CS-C2525E, C3225E, C3232E, C4035E

"Change original destination. Original size

8 1/2x11"

CS-C2525E, C3225E, C3232E, C4035E

"Change the size of MP tray."

Is the specified size paper loaded in the MP tray?

CS-C2525E, C3225E, C3232E, C4035E

"Check domain name and host name."

Scanner domain name and/or host name is not set.

CS-C2525E, C3225E, C3232E, C4035E

"Check original size. Original size: 11x17, 8

1/2x11"

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

"Check paper size. Copy paper is not the

same size as the original."

Is the specified paper loaded? Or are the settings incorrect?

CS-C2525E, C3225E, C3232E, C4035E

Are any covers open? Coes the message indicate which cover is open?

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

"Check the DB Assistant PC. Contact

administrator."

CS-C2525E, C3225E, C3232E, C4035E

"Check the waste punch box."

The waste punch box is absent or not inserted correctly.

CS-C2525E, C3225E, C3232E, C4035E

"Check the waste toner box."

The waste toner box is absent or not inserted correctly.

CS-C2525E, C3225E, C3232E, C4035E

"Clean the slit glass for original fed from DP."

"Close ### cover." Is the indicated cover open?

Is the document processor cover open?

"Communication Error." Scan to PC: Sending computer status.

"Communication Error."

"Communication Error."

Is the DB Assistant version different?

The specified number does not exist.

Destination PC computer status.

The hole punch waste container is full.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

"Close Document Processor"

Is the document processor open while loading the original?

CS-C2525E, C3225E, C3232E, C4035E

"Close Document Processor Cover."

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

E-mail Send: Is the SMTP server running?

CS-C2525E, C3225E, C3232E, C4035E

Database Connection: Save destination computer status.

CS-C2525E, C3225E, C3232E, C4035E

"DB Assistant Server error. Contact Administrator."

An error has occurred with DB Assistant. Communication cannot comtinue.

CS-C2525E, C3225E, C3232E, C4035E


DB Assistant is currently connected to another scanner.

CS-C2525E, C3225E, C3232E, C4035E

"DB Assistant Server version is different."

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

"Destination PC is in use. Try again later."

A connection currently exists between the destination PC and the scanner.

CS-C2525E, C3225E, C3232E, C4035E

"Destination PC's application is out of

order."

Is the ScanFile Utility running on the computer being used?

CS-C2525E, C3225E, C3232E, C4035E

"Destination PC's system error."

CS-C2525E, C3225E, C3232E, C4035E

"Email size, exceeds data capacity.

Email Size Limit. The size of the email attachment exceeds its limit.

CS-C2525E, C3225E, C3232E, C4035E

"Empty the waste punch box."

A file error has ocurred during printing.

The hard disk requires formatting.

Hard Disk Error: Format error.

CS-C2525E, C3225E, C3232E, C4035E

"Error has occurred. Change to printer

screen and check."

Shown when a printer error has occurred when other modes are being displayed.

CS-C2525E, C3225E, C3232E, C4035E

"Error occurred at FTP Server. Please contact

administrator."

FTP Server returned an unexpected error. Unable to save.

CS-C2525E, C3225E, C3232E, C4035E

"Exceeds pre registered copying quantity."

Is the maximum limit for copying as specified in Job Accounting mode exceeded?

CS-C2525E, C3225E, C3232E, C4035E

"Exceeds print quantity limit."

Is the maximum limit for printing as specified in Job Accounting mode exceeded?

CS-C2525E, C3225E, C3232E, C4035E

"Error occurred at the POP3 Server. Contact

Administrator."

CS-C2525E, C3225E, C3232E, C4035E

"File not found. Press [Go]."

CS-C2525E, C3225E, C3232E, C4035E

"Finisher paper capacity exceeded. (Tray #) Remove paper, and

press [Continue] key.

During printing the maximum capacity of the designated finisher tray is exceeded.

CS-C2525E, C3225E, C3232E, C4035E

"Finisher paper capacity exceeded. (Tray #) Remove paper, and

press [Start] key.

During copying the maximum capacity of the designated finisher tray is exceeded.

CS-C2525E, C3225E, C3232E, C4035E


The inserted memory card (Compact Flash) requires formatting.

CS-C2525E, C3225E, C3232E, C4035E

"Format error Hard Disk."

CS-C2525E, C3225E, C3232E, C4035E

"HARD DISK error. Press [Go]. Code: 01"

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Hard disk connection error.

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: A write error has occurred. Write protect is enabled.

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Insufficient space on the hard disk to complete this operation.

Hard Disk Error: File not found.

A hard disk error has occurred.

"Image cycle."

"Insert key counter." Is the key counter inserted correctly?

"Interface occupied." Is the selected interface currently in use?

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Insufficient system memory.

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Hard disk is installed in the wrong slot.

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Invalid virtual mailbox tray name.

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Invalid virtual mailbox password.

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Invalid data in the virtual mailbox. The saved job data is corrupt.

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Maximum number of registered jobs is exceeded.

CS-C2525E, C3225E, C3232E, C4035E


Hard Disk Error: Invalid data in the job. The saved job data is corrupt.

CS-C2525E, C3225E, C3232E, C4035E

"HDD error. Cannot activate Job Accounting

mode."

CS-C2525E, C3225E, C3232E, C4035E

Performing internal maintenance. Toner is being added.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

"Insert the same Memory card."

Memory card (Compact Flash) could not be recognized when reading data from the memory card.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

"KPDL error. Press [Go]."

Unable to continue processing the current print job.

"Load Paper." Is the paper source empty when printing?

"Load Paper. ### size"


Memory Card Error: File not found.

"Memory full."

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

The correct size paper has not been loaded.

CS-C2525E, C3225E, C3232E, C4035E

"Memory card error. Insert again."

Was the memory card (Compact Flash) removed during printer configuration?

CS-C2525E, C3225E, C3232E, C4035E

"Memory card error. Press [Go]. Code: 01

CS-C2525E, C3225E, C3232E, C4035E


Memory Card Error: Memory card insertion error.

CS-C2525E, C3225E, C3232E, C4035E


Memory Card Error: A write error has occurred. Write protect is enabled.

CS-C2525E, C3225E, C3232E, C4035E



CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

The current copy job cannot be processed because there is no more copy free space, or the number of originals exceeded the maximum 999 pages.

CS-C2525E, C3225E, C3232E, C4035E

"Memory full. Delete the registerd data in the

box."

The data box for document management functions has reached the permissible capacity.

CS-C2525E, C3225E, C3232E, C4035E

"Memory overflow. Press [Go]."

The current job cannot be processed due to insufficient free memory. If RAM disk is enabled decrease the RAM disk size. Additional printer memory is recommended if this error frequently occurs. If resume time has been configured for Auto Continue, printing resumes automatically after the set time has elapsed.

Is the specific destination registered?

An option ROM read error has occurred.

Out of staples.

"Paper misfeed."

CS-C2525E, C3225E, C3232E, C4035E

"Network scanner system error."

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

"Open cassette #, check and remove paper from

inside machine."

CS-C2525E, C3225E, C3232E, C4035E

"Option interface error. Code: ##"

Is the installed option interface slot incorrect?

CS-C2525E, C3225E, C3232E, C4035E

"Opt. ROM error. Press [Go]."

CS-C2525E, C3225E, C3232E, C4035E

"Out of staples. Add staples."

CS-C2525E, C3225E, C3232E, C4035E

"Overflow of original pages. Scanned

documents were sent."

Limit of 999 pages that can be sent at one time has been exceeded.

CS-C2525E, C3225E, C3232E, C4035E

"Paper capacity is over the limit, unable to

copy."

The number of copies set for Color/B&W exceeds the maximum limit set in Job Accounting.

CS-C2525E, C3225E, C3232E, C4035E

"Paper cassette is out of order. Select another

paper cassette."

The cassette selected is temporarily unavailable.

CS-C2525E, C3225E, C3232E, C4035E

A paper jam has occurred. Note the location of the paper jam: J##.

CS-C2525E, C3225E, C3232E, C4035E

"PC of personal address list is in use. Try again

later."

A connection currently exists between the destination PC and the scanner.

CS-C2525E, C3225E, C3232E, C4035E

"PC's version of the personal address list is

different."

Is the Address Book for scanner version different?

CS-C2525E, C3225E, C3232E, C4035E

"Place transparency in the multi-purpose tray."

Are any transparencies loaded in the multipurpose tray? Machine will prompt for every transparency.

RAM disk error: Format error.

RAM disk error: File not found.

"Read Fonts: Failed." Unable to read font data while printing.

"Read Macro: Failed." Unable to read macro data while printing.

Remaining toner is low.

CS-C2525E, C3225E, C3232E, C4035E

"Please wait. Now in the fuser temperature

adjustment process."

A specific media type has been selected requiring correction of the fixing temperature before printing or copying.

CS-C2525E, C3225E, C3232E, C4035E

"Please wait. Remote edit."

Job Accounting editing is currently being done from a network connected computer.

CS-C2525E, C3225E, C3232E, C4035E

"Print overrun. Press [Go]."

Overrun has occurred due to insufficient memory. If resume time has been configured for Auto Continue, printing resumes automatically after the set time has elapsed. After displaying this message Page Protect is automatically set to On.

CS-C2525E, C3225E, C3232E, C4035E

"RAM disk error. Press [Go]. Code: 01

CS-C2525E, C3225E, C3232E, C4035E


RAM disk error: RAM disk mode is set to Off.

CS-C2525E, C3225E, C3232E, C4035E


RAM disk error: A write error has occurred. Write protect is enabled.

CS-C2525E, C3225E, C3232E, C4035E


RAM disk error: Insufficient RAM disk space to complete this operation.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E


RAM disk error: Insufficient system memory.

CS-C2525E, C3225E, C3232E, C4035E


RAM disk error: Unable to read data during sort operation. The saved job data is corrupt.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

"Ready to copy. Add toner. [C][M][Y][K]"

CS-C2525E, C3225E, C3232E, C4035E

"Registration full. You can not add any more."


"Reposition original."

"Set cassette #." Is the indicated cassette not fully closed?

Set paper Press [Go]."

CS-C2525E, C3225E, C3232E, C4035E

"Remove paper. Finisher tray."

The maximum capacity of the DF-730 document finisher has been exceeded.

CS-C2525E, C3225E, C3232E, C4035E

"Remove paper from inner tray of Finisher."

Paper may be left in the stapling tray of the finisher.

CS-C2525E, C3225E, C3232E, C4035E

"Remove paper from the folding tray of the

Finisher."

Paper may be left in the folding tray of the finisher.

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

Is the orientation of the specified paper different from that of the original?

CS-C2525E, C3225E, C3232E, C4035E


Is the machine installed beneath bright fluorescent light?

CS-C2525E, C3225E, C3232E, C4035E


Is the orientation of the specified paper different from that of the original?

CS-C2525E, C3225E, C3232E, C4035E

"Reset all originals in processor."

CS-C2525E, C3225E, C3232E, C4035E

"Reset all originals in Document Processor."


CS-C2525E, C3225E, C3232E, C4035E

" Reset originals in processor."

CS-C2525E, C3225E, C3232E, C4035E

"Reset feeding unit for paper cassette."

Is the paper feed unit securely pushed into the machine?

CS-C2525E, C3225E, C3232E, C4035E

"Security key is not recognized."

CS-C2525E, C3225E, C3232E, C4035E

"Sender (user) is not registered. Contact

administrator."

Is the sender (user) registered as User #001 in the scanner's sender (user) list?

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

This paper supplies paper one sheet at a time even if multiple sheets have been loaded, when printing.

"Staple jam." A staple jam has occurred.



CS-C2525E, C3225E, C3232E, C4035E

"SMTP Authentication error. Contact Administrator."

Send Email Error in Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

"System Error. Call service."

CS-C2525E, C3225E, C3232E, C4035E

"System Error. Main Power Switch Off/On."

CS-C2525E, C3225E, C3232E, C4035E

"The Path atempted to use for saving does not

exist."

Save folder does not exist or the path to the save folder is incorrect.

CS-C2525E, C3225E, C3232E, C4035E

"The top tray is full of paper. Remove paper, and press [Start] key."

During copying the maximum capacity of the top output tray is exceeded.

CS-C2525E, C3225E, C3232E, C4035E

"The top tray is full of paper. Remove paper, and press [Continue]

key."

During copying the maximum capacity of the top output tray is exceeded.

CS-C2525E, C3225E, C3232E, C4035E

"The file was not saved. Check the destination

PC."

Has the maximum hard disk usage set by the ScanFile Utility at the destination PC been exceeded?

CS-C2525E, C3225E, C3232E, C4035E

"These functions cannot be combined."

Have you selected functions that cannot be used together?

CS-C2525E, C3225E, C3232E, C4035E

"These functions cannot be combined."

Have you selected functions that cannot be used together?

CS-C2525E, C3225E, C3232E, C4035E

"This name is already in use. Input new name

again."

CS-C2525E, C3225E, C3232E, C4035E


CS-C2525E, C3225E, C3232E, C4035E

"Toner will be empty soon. [C][M][Y][K]"

The toner container will need to be replaced soon.

FTP server login failed.

Is the network cable connected properly.

CS-C2525E, C3225E, C3232E, C4035E

"Unable to copy. (Full-Color) Job Accounting

capacity has limit."

Is full color copying permitted, as specified in the users Job Accounting mode?

CS-C2525E, C3225E, C3232E, C4035E

"Unable to copy. (Full-Color) Exceeded the

limitation of Job Accounting."

Is the maximum limit for copying as specified in Job Accounting mode exceeded?

CS-C2525E, C3225E, C3232E, C4035E

"Unable to find destination PC. Check

the PC."

Is the ScanFile Utility running on the computer being used?

CS-C2525E, C3225E, C3232E, C4035E


Is the network cable connected properly? Is the FTP server running?

CS-C2525E, C3225E, C3232E, C4035E

"Unable to find PC for personal address list.

Check the PC.

firm the login account and password for SMTP Tx Authentication.

CS-C2525E, C3225E, C3232E, C4035E


Check the PC.

Is the network properly connected to the specified PC?

CS-C2525E, C3225E, C3232E, C4035E


Check the PC.

Is the network properly connected to the scanner network interface?

CS-C2525E, C3225E, C3232E, C4035E

"Unable to find POP3 Server. Contact Administrator."

Are the POP3 user account or password correct?

CS-C2525E, C3225E, C3232E, C4035E

"Unable to find SMTP server.Contact Administrator."

Can Not Connect. Network is not connected.

CS-C2525E, C3225E, C3232E, C4035E

"Unable to Log in to the FTP Server."

CS-C2525E, C3225E, C3232E, C4035E

"Unable to Log in to the POP3 Server. Contact

Administrator."

Are the POP3 user account or password correct?

CS-C2525E, C3225E, C3232E, C4035E

"Unable to use scanner."

CS-C2525E, C3225E, C3232E, C4035E

"Use alternative? Press [Go]."

Displayed when the paper source is changed.

"Virtual mailbox full." Insufficient virtual mailbox space.

"Warning image adapt."

"Warning Low Memory." Memory is low.

"Wrong password."

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E

Printing is not possible at the currently set resolution due to insufficient memory.

CS-C2525E, C3225E, C3232E, C4035E

CS-C2525E, C3225E, C3232E, C4035E


Turn power Off/On.

Turn power Off/On.

20

Turn power Off/On.

20

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Start > Inch > Start > power Off/On. (tech only)



Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

24First try turning power Off/On. If code immediately returns format hard drive: 10871087

Start > Execute > Start > power Off/On (tech only)

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 906

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906








10871087 906

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

20

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.



Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 163

10871087 163

10871087 163




10871087 163

10871087 163

10871087 163

10871087 163

10871087 163

10871087 163

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.







Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 906 Start > Execute > Start > power Off/On.




10871087 906




Turn power Off/On.


1) Repl main PWB.

1) Run simulation U020.


1) Run simulation U020.

1) Reload fax firmware, 2) Install compatible fax card.

1) Replace main EEPROM, 2) Repl main PWB.


1) Reseat connectors on the main & engine PWBs, 2) Repl main PWB, 3) Repl engine PWB.

1) Reseat connectors on the main & scanner PWBs, 2) Repl main PWB, 3) Repl scanner PWB.

1) Reseat connector YC21 @ engine PWB and YC7 @ printer PWB, 2) Clean connections, reseat, or replace DIMMs or DDRs, 3) Repl printer PWB 4) Repl engine PWB.

Repl 1) DIMM, 2) main PWB.

Repl 1) DIMM, 2) main PWB.

1) Reseat connector YC4 @ main PWB and YC1 @ network scanner PWB, 2) Repl scanner PWB, 3) Repl main PWB.

1) Reseat connector YC6 @ main PWB and YC1 @ fax control PWB and fax relay PWB, 2) Repl fax control PWB, 3) Repl main PWB.

1) Reseat connector YC17 @ scanner PWB and YC1 @ DP drive PWB, 2) Repl DP drive PWB, 3) Repl scanner PWB.

1) Reseat connector YC33 @ engine PWB and YC1 @ paper feeder main PWB, 2) Repl paper feeder main PWB, 3) Repl engine PWB.

1) Reseat connector YC33 @ engine PWB and the connectors on the finisher main PWB, 2) Repl finisher main PWB, 3) Repl engine PWB.

1) Power Off/On 2) Reseat YC11 @ main PCB and connectors @ HDD, 3) Reformat HDD, 4) Repl HDD, 5) Repl main PWB.

1) Repl main PWB.

1) Repl fax card.

1) Reload fax firmware, 2) Repl fax control PWB.


1) Repl main PWB backup battery, 2) Repl main PWB.


1) Reseat YC6 @ main PWB and fax PWB connectors, 2) Repl fax card, 3) Repl main PWB



1) Check for lift drive problem 2) Reseat YC25 @ engine PWB (lift motor), 3) Check for open motor coil. Repl lift motor, 4) Check YC9-12 @ feed PWB goes low when lift limit switch 1 is OFF. If no, replace lift limit switch 1, 5) Repl feed PWB, 6) Repl engine PWB.

1) Check for lift drive problem 2) Reseat YC25 @ engine PWB (lift motor), 3) Check for open motor coil. Repl lift motor, 4) Check YC9-6 @ feed PWB goes low when lift limit switch 2 is OFF. If no, replace lift limit switch 2, 5) Repl feed PWB, 6) Repl engine PWB.

1) Check for lift drive problem, 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check YC1-5 @ PF main PWB goes low when lift switch 1 is OFF. If no, replace lift switch 1.

1) Check for lift drive problem 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check YC1-7 @ PF main PWB goes low when lift switch 2 is OFF. If no, replace lift switch 2.






1) Reseat YC28 @ engine PWB, 2) Defective transfer belt speed detection PWB. Repl transfer belt unit.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC8 @ engine PWB and motor connector, 3) Run sim U030. Check YC8-27 @ engine PWB for a low output. If yes, repl drive motor, 4) If no, repl engine PWB.

1) Run sim U030 (color dev motor) to check for drive problems, 2) Reseat YC26 @ engine PWB and motor connector, 3) Run sim U030. Check YC26-13 @ engine PWB for a low output. If yes, repl developing motor, 4) If no, repl engine PWB.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC1 @ motor relay PWB and motor connector, 3) Repl drum motor BK, 4) Repl motor relay PWB, 5) Repl engine PWB.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC1 @ motor relay PWB and motor connector, 3) Repl drum motor C, 4) Repl motor relay PWB, 5) Repl engine PWB.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC1 @ motor relay PWB and motor connector, 3) Repl drum motor M, 4) Repl motor relay PWB, 5) Repl engine PWB.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC1 @ motor relay PWB and motor connector, 3) Repl drum motor Y, 4) Repl motor relay PWB, 5) Repl engine PWB.

1) Run sim U030 (fixing motor) to check for drive problems, 2) Reseat YC27 @ engine PWB and motor connector, 3) Run sim U030. Check YC27-A10 @ engine PWB for a low output. If yes, repl fixing motor, 4) If no, repl engine PWB.

1) Run sim U030 [eject motor (normal)/(reverse)] to check for drive problems, 2) Reseat YC27 @ engine PWB and motor connector, 3) Run sim U030. Check YC27-B4 @ engine PWB for a low output. If yes, repl eject motor, 4) If no, repl engine PWB.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC26 @ engine PWB and motor connector, 3) Run sim U030. Check YC26-5 @ engine PWB for a low output. If yes, repl MP motor, 4) If no, repl engine PWB.

1) Check for drive problems, 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl drive motor, 5) Repl PF main PWB, 6) Repl engine PWB.

1) Check for drive problems, 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl paper conveying motor, 5) Repl PF main PWB. 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC30 @ engine PWB and motor connector, 3) Repl waste toner motor, 4) Repl engine PWB.


1) Reseat or repl BK charge roller unit.

1) Check for drive problems, 2) Reseat YC4 & YC9 @ scanner PWB, 3) Reseat connector on scanner HPS, 4) Repl home position switch, 5) Repl scanner motor, 6) Repl scanner PWB.

1) Reseat YC6 @ scanner PWB, 2) Reseat conn @ inverter PWB, 3) Pinout harnass, 4) Adj position of shading plate, 5) Repl home position switch, 6) Repl lamp & inverter PWB, 7) Repl scanner PWB, 8) Replace CCD PWB.

1) Reseat YC6 @ scanner PWB & inverter PWB connectors, 2) Repl lamp & inverter PWB, 3) Repl SHD PWB, 4) Repl CCD PWB.

1) Reseat YC3 @ scanner PWB & YC4 @ SHD PWB, 2) Repl SHD PWB, 4) Repl CCD PWB.






1) Reseat or repl C charge roller unit.

1) Reseat or repl M charge roller unit.

1) Reseat or repl Y charge roller unit.

1) Reseat YC18 @ engine PWB & drum unit BK connector, 2) Repl drum unit BK, 2) Repl engine PWB.

1) Reseat YC17 @ engine PWB & drum unit C connector, 2) Repl drum unit C, 2) Repl engine PWB.

1) Reseat YC17 @ engine PWB & drum unit M connector, 2) Repl drum unit M, 2) Repl engine PWB.

1) Reseat YC18 @ engine PWB & drum unit Y connector, 2) Repl drum unit Y, 2) Repl engine PWB.

1) Defective heater 1/2 or thermostat1 or thermistor 1/2. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Repl engine PWB, 2) Repl power supply PWB.

1) Defective thermistor 1/3. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective heater 1/2 or thermistor 1/3. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective heater 1/2. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective heater3 or thermostat2 or thermistor2. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective thermistor2. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective heater3 or thermistor2. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.


1) Run sim 135 to check for drive problems (avoid overfilling dev units), 2) Reseat YC30 @ engine PWB & toner motor connectors, 3) Run sim 135 to check CMYK toner motor operation. Repl desired toner motor, 4) Repl engine PWB.

1) Repl developing unit BK, 2) Repl engine PWB.

1) Repl developing unit C, 2) Repl engine PWB.

1) Repl developing unit M, 2) Repl engine PWB.

1) Repl developing unit Y, 2) Repl engine PWB.

1) Reseat YC16 @ engine PWB, 2) Repl laser scanner unit, 3) Repl engine PWB.

1) Reseat YC16 @ engine PWB, 2) Repl laser scanner unit, 3) Repl engine PWB.

1) Reseat YC28 @ engine PWB, 2) Repl engine PWB.




1) Check that correct type/color developing unit is installed 2) Reinsert developing unit, 3) Repl developing unit.




1) Check that correct type of drum unit is installed, 2) Reinsert drum unit, 2) Repl drum unit.




1) Check that correct type of transfer belt unit is installed, 2) Reinsert transfer belt unit, 2) Repl transfer belt unit.

1) Reseat YC13 @ engine PWB, 2) Repl the engine PWB.

1) Reseat YC13 @ engine PWB, 2) Repl the engine PWB.

1) Reseat YC18 @ engine PWB, 2) Repl drum unit BK.

1) Reseat YC17 @ engine PWB, 2) Repl drum unit C.

1) Reseat YC17 @ engine PWB, 2) Repl drum unit M.

1) Reseat YC18 @ engine PWB, 2) Repl drum unit Y.

1) Reseat YC18 @ engine PWB, 2) Repl developing unit BK.

1) Reseat YC17 @ engine PWB, 2) Repl developing unit C.

1) Reseat YC17 @ engine PWB, 2) Repl developing unit M.

1) Reseat YC18 @ engine PWB, 2) Repl developing unit Y.

1) Reseat punch unit connectors, 2) Repl punch motor, 3) Repl punch PWB, 4) Repl finisher main PWB.

1) Reseat connectors, 2) Pinout harnass, 3) Repl upper limit sensor, paper push sensor, or surface view sensor, 4) Repl finisher main PWB.



1) Reseat YC1 @ internal tray PWB & YC6 @ finisher main PWB, 2) Pinout harnass, 3) Repl internal tray PWB, 4) Repl finisher main PWB.

1) Reseat YC6 @ finisher main PWB & connector for main tray motor, 2) Pinout harnass, 3) Replace main tray upper & lower limit detection sensors & main tray upper surface detection sensor, 4) Repl main tray motor, 5) Repl finisher main PWB.

1) Reseat connectors or Replace tray lower limit sensor, push paper sensor, surface view sensor, 2) Reseat tray elevation motor connector, 3) Pinout harnass, 4) Repl tray elevation motor, 5) Repl finisher main PWB.


1) Reseat adjustment HP sensor connector, 2) Reseat adjustment motor connector, 3) Pinout harnass, 4) Repl adjustment home position sensor. 5) Repl adjustment motor, 6) Replace finisher main PWB.


1) Reseat YC9 @ finisher main PWB & stapler moving motor 1 connector, 2) Repl stapler shift motor 1, 3) Repl finisher main PWB.


1) Reseat YC10 @ finisher main PWB & stapler shift motor 2 connector, 2) Replace stapler moving motor 2, 3) Repl finisher main PWB.

1) Reseat YC10 @ finisher main PWB & stapler motor connector, 2) Replace stapler motor, 3) Repl finisher main PWB.

1) Reseat YC22 @ finisher main PWB, 2) Replace centerfold unit set switch, 3) Repl finisher main PWB.











1) Reseat all connectors @ finisher main PWB. 2) Repl finisher main PWB.

Contact Service Administrative Division.









1) Reseat all connectors @ centerfold main PWB & YC5 @ finisher main PWB. 2) Repl centerfold main PWB.

1) Reseat YC7 @scanner PWB, 2) Repl DP drive PWB,




Check to make sure that there are no problems with any connections, such as checking that the network cables are connected properly. Check with the netowrk administrator to find out whether the SMTP server is working properly.









Load paper.




Check that the POP3 server is running properly. Confirm that there is no link fault by checking whether the netowrk cable is properly connected.

Change the POP3 server user account or password.


Select another paper type, or other functions.

Change the paper size.

Check the paper size.


Load paper of the size indicated in the MP tray.

Load paper of the size indicated in the MP tray.

No copies or prints can be made. Replace the toner container for the indicated color.

Make note of the error code number displayed. Power Off/On to reset. For details see above.

Print the Event Log in sim U000/Event Log to determine the error condition. Then perform Partial Operation Reset sim U906. For more details reference the error code above.

Color Auto Exposure cannot be combined with single color output. Change to Color Manual Exposure.

Select another paper type, or de-select punch.

Check the paper size.

Reconfigure the size of the MP tray.

Configure domain name and host name.

Load paper of a size that can be used.


Securely fasten the waste punch box.

Securely fasten the waste toner box.

Decrease the number of sheets to be stapled to less than the maximun staple sheet count.

Select another paper type, or de-select stapling.

Poster function is not available for originals oriented 11x8 1/2, or A4. Re-orient originals in the R direction.

Original other than 11x17, 8 1/2x11, A3, or A4R, has been loaded. Poster feature is available for these sizes only.

Load the specified paper. Adjust any settings that are incorrect.

Press at areas marked C to latch the duplex unit. If it still won't clear perform a U906 reset.

Make sure that the DB Assistant is running on the PC which has DB Assistant installed.

Clean the slit glass, to the left of the copyboard glass.



Close the document processor cover.

Try re-transmitting.

Check the computer running DB Assistant.

Try connecting again later.

Contact your system administrator.

Check the number and try again.

Try re-transmitting later.

Try re-transmitting.

Empty the waste punch box.


An unsupported response was received from DB Assistant. Check the computer running DB Assistant.

Launch the ScanFile Utility to enable receive status.

Decrease number pf pages, or select B&W scanning, or decrease resolutiom, or in Command Center change the Data Size to [non-restricted] in [Email Basic Setting].


Press [Go].

Format the memory card.

Format the hard disk.

Format the hard disk again.

Verify the hard disk connections.

Disable write protect.

Press [Printer] to switch to the printer screen and display the specific error message.

Ask your server administrator to verify that the logged in user account has write permissions.

No additional copying is possible. See your Key Operator/Administrator to clear the users copy count, or change the allocation.

No additional printing is possible. See your Key Operator/Administrator to clear the users print count, or change the allocation.

Remove pages from the designated finisher tray and press the [Continue] key. Printing resumes.

Remove pages from the designated finisher tray and press the [Start] key. Copying resumes.

Move or delete data stored on the hard disk to increase available space.

Install more system memory.

Install the hard disk in a compatible slot.

Specify a valid name.


Wait until the process is completed.

Try the operation again later.

Check whether the specified file name exists in the hard disk.

Additional jobs cannot be saved. Increase the maximum number of registered jobs or maximum allowed space usage.


Insert the key counter securely and completely.

Re-insert the memory card. When inserting the memory card turn Off the main power switch first.

From the printer menu open KPDL Error Print and select [On] to print an error report. Press [Go] to print data up to the point of the error. If resume time has been configured for Auto Continue, printing resumes automatically after the set time has elapsed.

Load more paper.


Re-insert the memory card.


Load the specified paper. Adjust any settings that are incorrect. To change the paper source select the paper source from the touch panel and press [Go]. To print on the loaded paper press [Printer] and [Go]. To cancel printing press [Printer] and [Cancel].



Check whether the specified file name exists in the memory card.

Press [Cancel] to cancel the copy job. Press [Continue] to copy up to the last scanned full page.

When assigning new originals to the boxes delete unnecessary data.

Press [Printer] to switch to the printer mode. To resume press [Go]. The remaining pages will be printed up to the final processed data. To cancel the print job press [Cancel].

Turn power Off/On.

Refill staple cartridge.

Try re-transmitting later.

Contact your system administrator.

Place transparency in the MP tray.

Create a new entry, or select another destination.

Completely pull out the indicated cassette and remove any paper inside.

Switch the main power Off, and install the option in the correct slot.

Press [Printer] to switch to the printer mode. To continue press [Go]. The error is cleared.

Send the excess pages separately. Depending on 2-sided or book original settings, the maximum sheets that can be sent may be 998 pages.

Set the count so that the total of Color/B&W does not exceed the maximum limit as specified in Job Accounting. See your Key Operator/Administrator to clear the users copy count, or change the allocation.

Print the Event Log in sim U000/Event Log to determine the error condition. Then perform Partial Operation Reset sim U906. For more details reference the error code above.

Leave the power switched On and follow the instructions on the panel to remove the jammed paper.

Wait until the process is completed.

Cycle the system power.

Set RAM disk mode to On.


Install more system memory.

Try the font data read operation again.

Try the macro data read operation again.

Copying is not possible until editing is completed.

Press [Printer] to switch to the printer mode. To continue press [Go]. To cancel the print job press [Cancel].

Move or delete data stored in the RAM disk to increase available space.

Check whether the specified file name exists in the RAM disk.

Only one copy may be made at a time. Replace the toner container for the indicated color.

Delete any unnecessary entries before registering a new entry.

Remove pages from the finisher tray.

Remove any paper left in the finisher.

Replace the waste toner box.

Pull out the cassette and push in securely.

To feed each sheet press [Go].

Remove any paper left in the folding tray of the finisher.

Change the orientation of the original. If you press the Start key without doing so, the original will be copied at the current size.

Reposition copier to avoid fluorescent light misrepresenting paper size.

Change the orientation of the original. If you press the Start key without doing so, the original will be copied at the current size.

Remove originals from the document processor, stack them uniformly and reset them.

Remove all originals in the document processor.

Remove originals from the document processor, stack them uniformly and reset them.

Pull out the paper feed unit and securely push it all the way into the machine.

Make note of the error code number displayed. Power Off/On to reset. Repair or replace security key.

Create a new user number 001 entry or select another user after setting the scanner default for Selec. of senders (users) to [Off].

Remove the jammed staple.

Increase the available space and try again.

Check the settings.

Change the name and re-enter.

Change the number and re-enter.

Enter the correct user ID/password for authentication at [System Setting]-[Sender List]-selected sender (if default then [001]) in Command Center.



Verify that the FTP Server save folder and the path registered in the machine are matching.

Remove pages from the top output tray and press the [Start] key. Copying resumes.

Remove pages from the top output tray and press the [Continue] key. Copying resumes.

Check the settings. Also see: "Cannot combine these functions."

Confirm that the replacement toner container for the indicated color is on-hand.

Launch the Addressbook for the scanner.

Press [Go].

No full color copying is possible. See your Key Operator/Administrator to change the full color copying permissions.

No additional copying is possible. See your Key Operator/Administrator to clear the users copy count, or change the allocation.

Launch the ScanFile Utility to enable receive status.

Confirm that the cable is properly connected. Contact system administrator.

Confirm that the PC is properly connected to the network.

Confirm that the network cable is properly connected to the scanner network interface.

Verify that the POP3 user account and password.


Make sure that the username and password have been configured.

Verify that the POP3 user account and password.

Confirm the network cable is properly connected. If the scanner has just been started try again later (~2 minutes).

Print the data stored in the virtual mailbox.


Add memory to the printer or change the print resolution.

Print the status page to confirm the current printer memory capacity. Delete any unnecessary font or macro data.


C0070

C0100

C0110

C0150

C0160

C0170

C0180

C0320

C0620

C0630

TASKalfa CS-250ci (2JZ), 300ci (2JX), 400ci (2H7), 500ci

(2JV)

Fax Control PWB Problem. Processing with fax software is disabled due to software or hardware issues.

TASKalfa CS-250ci, 300ci, 400ci, 500ci

Abnormal Detection of Fax Control PWB Incompatability. In the initial communication with the fax control PWB , any normal communication command is not transmitted.


Main PWB Backup Memory EEPROM Device Problem. Writing or erasing has not completed even after a certain time.


Main PWB Backup Memory Data Problem. Reading data fron the EEPROM is abnormal.


Engine PWB Backup Memory EEPROM Device Problem. No response is issued from the device in reading/writing for 5ms or more, five times successively. Mismatch of reading data from (2) locations, eight times successively. Mismatch between writing & reading data, eight times successively.


Engine PWB Backup Memory EEPROM Data Problem. Reading data from EEPROM is abnormal.


Copy Counts Problem. A checksum error is detected in the main and sub backup memories for copy counters.


Machine Number Mismatch Error. Machine number of the main PWB & engine PWB does not match. EEPROM damage.


Power CPU communication Problem. A communication error is detected (10) times in sucession.


Fax Image DIMM Problem. DIMM is not correctly installed. DIMM cannot be accessed.


DMA Problem. DMA transmission of image data does not complete within a specified period of time.


C0650

C0800

C0820

C0830

C0840

C0860

C0870

C0880

C0890

C0920



Fax Image DIMM Check Problem. Improper DIMM is installed.




Fax Control PWB CG ROM Checksum Error. A checksum error occurred with CG ROM data of the fax control PWB.




Faults of RTC. The time is judged to go back based on the comparison of RTC time and the current time, or five years or more have passed.


Fax Control PWB Software Switch Checksum Error. A checksom error occurred with the software switch value of the fax control PWB.


Fax Control PWB to Main PWB High Capacity Data Transfer Problem. High capacity data transfer between fax control PWB and scanner MIP PWB was not normally performed after 10 retries.


Fax PWB Program Archive Problem. At initialization the compressed program in the flash ROM on the fax control PWB was now successfully decompressed.


Fax Control PWB CG FONT Archive Problem. At initialization the compressed CG Font in the flash ROM on the fax control PWB was now successfully decompressed.



C0940 Fax File System Error.

C1010

C1020

C1030

C1040

C1100

C1110



Cassette #1 Lift Motor Error. When cassette 1 is inserted, lift limit switch 1 does not turn on within 12 sec of lift motor 1 turning On. Error is recorded after (4) successive attempts.


Cassette #2 Lift Motor Error. When cassette 2 is inserted, lift limit switch 2 does not turn on within 12 sec of lift motor 2 turning On. Error is recorded after (4) successive attempts.


PF-720 Optional Cassette #3 Lift Motor Error. When cassette 3 is inserted, lift limit switch 1 does not turn on within 12 sec of lift motor 1 turning On. Error is detected after two successive repetitions. Lift overcurrent protective monitor signal is detected exceeding 500ms during driving the motor, except during the first 1 second of operation. Error is detected after two successive repetitions.


PF-720 Optional Cassette #4 Lift Motor Error. When cassette 4 is inserted, lift limit switch 2 does not turn on within 12 sec of lift motor 2 turning On. Error is detected after two successive repetitions. Lift overcurrent protective monitor signal is detected exceeding 500ms during driving the motor, except during the first 1 second of operation. Error is detected after two successive repetitions.


PF-760 (Left) Lift Motor 1 Error. Exceeds 1 second overcurrent.


PF-760 (Right) Lift Motor 2 Error. Exceeds 1 second overcurrent.

C1120

C1130

C1400

C1800

C1900

C1950

C2101


PF-760 (Left) Lift Motor 1 Position Problem. PF switch 1 remains off after 30 seconds of motor operation.


PF-760 (Right) Lift Motor 2 Position Problem. PF switch 2 remains off after 30 seconds of motor operation.


Rotary Guide Motor Error. Rotary guide sensor does not turn on.


PF-720 & PF-760 Communication Error. A communication error withb the paper feeder is detected (10) consecutive times.


PF-720 & PF-760 EEPROM error. Write data & Read data are not in agreement three times consecutively.


Transfer Belt Unit EEPROM Error. No reponse is issued from the device in reading/writing exceeding 5ms, (5) times successively. Mismatch of reading data from two locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.


Developing Motor K Error. The rated speed achievement signal does not turn to L (low) within 2 sec of motor activation. The rated speed achievement signal is at the H (high) level for 1 sec continuously after motor speed is stabilized.

C2102

C2201

C2202

C2203

C2204

C2211

C2212

C2213

C2214

C2231


Developing Motor CMY Error. The motor speed is not stabile for 2 sec or more. The rate speed achievement signal stays high for 1 sec continuously afte developing motor speed is stabilized.


Drum Motor K Error. Drum motor K does not keep the steady state speed for 5 sec continuously once the motor is stabilized.


Drum Motor C Error. Drum motor C does not keep the steady state speed for 5 sec continuously once the motor is stabilized.


Drum Motor M Error. Drum motor M does not keep the steady state speed for 5 sec continuously once the motor is stabilized.


Drum Motor Y Error. Drum motor Y does not keep the steady state speed for 5 sec continuously once the motor is stabilized.


Drum Motor K Startup Error. Drum motor K does not stablilize speed within 5 sec of activation.


Drum Motor C Startup Error. Drum motor C does not stablilize speed within 5 sec of activation.


Drum Motor M Startup Error. Drum motor M does not stablilize speed within 5 sec of activation.


Drum Motor Y Startup Error. Drum motor Y does not stablilize speed within 5 sec of activation.


Drum Motor K Main Sensor Error. No signal is input to the sensor for 1.5 sec continuously.

C2232

C2233

C2234

C2241

C2242

C2243

C2244

C2261

C2262

C2263


Drum Motor C Main Sensor Error. No signal is input to the sensor for 1.5 sec continuously.


Drum Motor M Main Sensor Error. No signal is input to the sensor for 1.5 sec continuously.


Drum Motor Y Main Sensor Error. No signal is input to the sensor for 1.5 sec continuously.


Drum Motor K Sub Sensor Error. No signal is input to the sensor for 1.5 sec continuously.


Drum Motor C Sub Sensor Error. No signal is input to the sensor for 1.5 sec continuously.


Drum Motor M Sub Sensor Error. No signal is input to the sensor for 1.5 sec continuously.


Drum Motor Y Sub Sensor Error. No signal is input to the sensor for 1.5 sec continuously.


Drum Motor K Device Error. The device alarm signal is input.


Drum Motor C Device Error. The device alarm signal is input.


Drum Motor M Device Error. The device alarm signal is input.

C2264

C2271

C2272

C2273

C2274

C2300

C2351

C2352

C2400


Drum Motor Y Device Error. The device alarm signal is input.


Drum Position Sensor K Error. While the drum rotates two turns no signal is input to the sensor.


Drum Position Sensor C Error. While the drum rotates two turns no signal is input to the sensor.


Drum Position Sensor M Error. While the drum rotates two turns no signal is input to the sensor.


Drum Position Sensor Y Error. While the drum rotates two turns no signal is input to the sensor.


Fuser Motor Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.


Cleaning Motor K Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.


Cleaning Motor CMY Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.


Eject Motor Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.

C2500

C2550

C2600

C2700

C2810

C2950

C3100

C3200

C3210


MP Motor Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.


Paper Conveying Motor Error. The motor speed is not stabile for 2 sec or more. Detection begins 1 sec after motor drive ON signal is output.


PF-720 & PF 760 Paper Conveying Motor Error. Lock signal exceeds 450ms.


Color Release Motor Error. After driving of the color release motor starts, the error signal is not at high for (4) sec continuously. After driving of the color release motor starts, the release signal does not go low within (5) sec.


Waste Toner Motor Error. After driving of the waste toner motor starts, the error signal is not high for (2) sec continuously.


Motor Control PWB Communication Error. A communication error from the motor control PWB is detected (10) times in succession.




Exposure Lamp Problem. Input value at the time of exposure lamp illumination does not exceed the threshold value within (5) sec.


CIS Lamp Problem. Input value at the time of CIS lamp illumination does not exceed the threshold value within (5) sec.

C3300

C3310

C3500

C3900

C3910

C4000

C4010

C4100

C5101

C5102

C5103

C5104


Optical System (AGC) Problem. After AGC correct input is not obtained at the CCD.


CIS (AGC) Problem. After AGC correct input is not obtained at the CIS.


Communication Error Between Scanner and ASIC.


ISC PWB Backup Memory Read/Write Problem. Read & Write data does not match.


ISC PWB Backup Memory Data Problem. Data in a specified area of the backup memory does not match the specified values.


Polygon Motor Synchronization Problem. The rated speed achievement signal doesn't go low withing 48 sec of polygon motor activation.


Polygon Motor Steady-State Problem. The rated achievement signal turns to high every other 24 sec after polygon motor stabilization.


BD Initialization Problem. At initialization, ASIC of the engine PWB detects a beam detect error for 1 sec after polygon motor activation.


Main High Voltage K Error. Abnormality of the K charge roller is detected during Vpp adjustment.


Main High Voltage C Error. Abnormality of the C charge roller is detected during Vpp adjustment.


Main High Voltage M Error. Abnormality of the M charge roller is detected during Vpp adjustment.


Main High Voltage Y Error. Abnormality of the Y charge roller is detected during Vpp adjustment.

C6000

C6010

C6020

C6030

C6040

C6050

C6100

C6120

C6130

C6200


Fuser Heater 1 Break. Thermistor1 detected less than the Ready indication temperature for 90 sec during warmup. Thermistor1 detected less than 133C/266F for 5 sec during standby. Thermistor1 does not reach 75C/167F for 30 sec during warmup.


Abnormally High Fuser Thermistor Temperature. The fuser abnormally high signal is detected for 60 sec or more.


Abnormally High Fuser Thermistor 1 Temperature. The fuser temperature exceeds 240C/464F for 1 sec.


Fixing Thermistor 1 Break Error. Thermistor1 does not detect temperature rise of 1C/1.8F for 10 sec. When the difference between thermistor1 and thermistor2 becomes 100C/212F or more.


Fixing Heater Error. Thermistor1 detects temperature change of 20C/36F for 160ms, 100 times or more since the power is turned On.


Abnormally Low Fuser Thermistor1 Temperature. During printing the temperature at the heat roller is lower than 100C/212F for 1 sec continuously.


Fuser Heater 2 Break. Thermistor2 detected less than 100C/212F for 120 sec during driving. Thermistor2 detected less than 150C/302F for 300 sec during driving. Thermistor2 detected less than 100C/212F for 5 sec during driving.


Abnormal High Fuser Thermistor2 Temperature. The fuser temperature exceeds 190C/374F for 1 sec.


Fuser Thermistor2 Break Error. Thermistor2 detected less than 30C/86F for 45 sec during driving.


Fuser Heater 1 Edge Break. During warmup thermistor1 does not detect a rise of 1C/1.8F for 10 sec. Thermistor1 does not reach 90C/194F after 30 seconds during warmup.

C6220

C6230

C6400

C6410

C7000

C7100

C7101

C7102

C7103

C7104

C7200

C7210


Abnormally High Fuser Thermistor1 Edge Temperature. Fuser temperature exceeds 250C/482F for 1 sec.


Fuser Thermistor1 Edge Break Error. Fuser thermistor1 detects 40C/104F or lower for 30 sec.




Fuser Unit Type Mismatch Problem. Absence of the fuser unit is detected.


Toner Motor Problem. After activation of the toner motor the error signal is not high for 500ms continuously.


Toner Container Motor Error. The rate speed acheivement signal does not go low within 2 sec of toner container motor activation. The rated speed achievement signal does not go high for 1 sec after the toner container motor speed is stabilized.


Toner Sensor K Problem. Toner sensor output values are outside the desired criterion (60 < X < 944) for 3 sec.


Toner Sensor C Problem. Toner sensor output values are outside the desired criterion (60 < X < 944) for 3 sec.


Toner Sensor M Problem. Toner sensor output values are outside the desired criterion (60 < X < 944) for 3 sec.


Toner Sensor Y Problem. Toner sensor output values are outside the desired criterion (60 < X < 944) for 3 sec.


Broken Internal Thermistor Wire. An abnormal value is detected in the input data to inner temperature sensor 1.


Short-Circuited Internal Thermistor. An abnormal value is detected in the input data to inner temperature sensor 1.

C7240

C7250

C7401

C7402

C7403

C7404

C7411

C7412

C7413

C7414

C7420

C7800

C7901






Developing Unit K Type Mismatch Problem. Absence of the developing unit BK is detected.


Developing Unit C Type Mismatch Problem. Absence of the developing unit C is detected.


Developing Unit M Type Mismatch Problem. Absence of the developing unit M is detected.


Developing Unit Y Type Mismatch Problem. Absence of the developing unit Y is detected.


Drum Unit K Type Mismatch Problem. Absence of the drum unit BK is detected.


Drum Unit C Type Mismatch Problem. Absence of the drum unit C is detected.


Drum Unit M Type Mismatch Problem. Absence of the drum unit M is detected.


Drum Unit Y Type Mismatch Problem. Absence of the drum unit Y is detected.


Transfer Belt Unit Type Mismatch Problem. Absence of the transfer belt unit is detected.


Broken External Thermistor Wire. An abnormal value is detected in the input data to outer temperature sensor.


Drum K EEPROM Error. No response is issued from the device in reading or writing for 5 sec or more, (5) times successively. Mismatch of reading data from (2) locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.

C7902

C7903

C7904

C7911

C7912


Drum C EEPROM Error. No response is issued from the device in reading or writing for 5 sec or more, (5) times successively. Mismatch of reading data from (2) locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.


Drum M EEPROM Error. No response is issued from the device in reading or writing for 5 sec or more, (5) times successively. Mismatch of reading data from (2) locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.


Drum Y EEPROM Error. No response is issued from the device in reading or writing for 5 sec or more, (5) times successively. Mismatch of reading data from (2) locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.


Developing Unit K EEPROM Error. No response is issued from the device in reading or writing for 5 sec or more, (5) times successively. Mismatch of reading data from (2) locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.


Developing Unit C EEPROM Error. No response is issued from the device in reading or writing for 5 sec or more, (5) times successively. Mismatch of reading data from (2) locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.

C7913

C7914

C7950

C8020

C8030

C8040

C8050

C8060


Developing Unit M EEPROM Error. No response is issued from the device in reading or writing for 5 sec or more, (5) times successively. Mismatch of reading data from (2) locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.


Developing Unit Y EEPROM Error. No response is issued from the device in reading or writing for 5 sec or more, (5) times successively. Mismatch of reading data from (2) locations occurs (8) times successively. Mismatch between writing data and reading data occurs (8) times successively.


High Voltage Control PWB Error. A communication error from the high voltage control PWB is detected (10) times successively.


PH-5A Punch Motor Problem. The lock signal of the punch motor is detected exceeding 500ms during punch motor activation.


DF-780 Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects ON condition.


DF-780 Belt Problem. The belt sensor does not turn On/Off within a specified time of the belt solenoid turning On.





C8070

C8140

C8140

C8170

C8180

C8210

C8210

C8220




DF-760 Main Tray Problem. Main tray is not detected in not detected by main tray top limit detection sensor or main tray upper surface detection sensor within 20 sec of ascending. Main tray upper limit detection sensor or main tray upper surface detection sensor is not detected as Off within 20 sec of main tray decending. Main tray lower limit detection sensor is not detected as On within 20 sec of main tray decending. Main tray upper limit detection sensor or main tray upper surface detection sensor remain On for 2 sec or more during main tray ascent.


DF-780 Tray Elevation Motor Problem. Tray lower limit sensor or paper suface sensor1 or sensor2 cannot be detected as On within 10 sec of tray elevation motor activation.








DF-780 Stapler Problem. Jam 88 indication.



C8230

C8300

C8310

C8320

C8320

C8330

C8330

C8340

C8350










DF-780 Adjustment Motor 2 Problem. Adjustment sensor 2 does not turn On/Off within the specified time of adjustment motor 2 activation.




DF-780 Adjustment Motor 1 Problem. Adjustment sensor 1 does not turn On/Off within the specified time of adjustment motor 1 activation.





C8350

C8360

C8360

C8440

C8460

C8500

C8510

C8800

C8900

C8910

C8930

C9000


DF-780 Roller Motor Problem. The roller sensor does not turn On/Off within the specified time of roller motor activation.




DF-780 Slide Motor Problem. The slide sensor does not turn On/Off within the specified time of slide motor activation.




DF-780 EEPROM Problem. Reading from or writing to the finisher EEPROM cannot be performed.




MT-720 Drive Motor Problem. The motor lock signal is detected for more than 500ms during mailbox drive motor activation.


DF-760 Document Finisher Communication Error. A communication error from the document finisher is detected (10) times successively.


DF-760 Backup Memory Data Problem. Read and write data does not match (3) times in succession.


PH-5A Backup Memory Data Problem. Read and write data does not match (3) times in succession.


BF-720 Backup Memory Data Problem. Read and write data does not match (3) times in succession.


DP-750/DP-760 Communication Problem. A communication error is detected.

C9040

C9050

C9060

C9070

C9080







CF000 Operation panel PWB comunication error.

CF040 Engine PWB Communication Error.

CF125 Scanner Unit Error

CF145 Fax Unit Error.

CF186


DP-750/DP-760 Lift Motor Ascention Error. The tray upper limit switch does not turn On within 2 sec of DP lift motor activation.


DP-750/DP-760 Lift Motor Descent Error. The tray lower limit switch does not turn On within 2 sec of DP lift motor activation.


DP-750/DP-760 EEPROM Error. Read and write data does not match. Data in the specified ara of the backup memory does not match the specified values.


DP-760 Communication Error Between DP & SHD. A communication error is detected.


DP-760 Communication Error Between DP & CIS. A communication error is detected.












Print Unit: DVU_PRT_SYSERR_F226_ERROR (Video data flushing error)

CF18A Engine Firmware Incompatible.

CF18C Document BOX error.

CF214

CF215

CF234 Data conversion error.

CF235 Error code when receiving/printing email.

CF245

CF246

CF247

CF248

CF25E Network Manager:

CF26F System State Manager:

CF278 Energy Saving Manager:

CF337 Device Error (scan control):

CF46F




Codec: GICL_CDC_ERR_FACTOR_JPEG (several hardware error, software error).


Codec: GICL_CDC_ERR_FACTOR_SRLE (several hardware error, software error).




Process Manager: SYS_PRCM_ERR_FACTOR_SVC_PROC_DOWN (Device process down).


Process Manager: SYS_PRCM_ERR_FACTOR_DEV_PROC_DOWN (Device process down).


Process Manager: SYS_PRCM_ERR_FACTOR_JOBIMG_PROC_DOWN (Job image process down).


Process Manager: SYS_PRCM_ERR_FACTOR_PRN_PROC_DOWN (Printer process down).






PDL Interpreter: REN_INT_ERR_FACTOR_GENERAL (other general error).

CF515

CF526 System Error:

CF615

F000





E00000 or U00000

E00100 or U00100

E00200 or U00200

E00300 or U00300

E00420 or U00420

E00421 or U00421

E00430 or U00430




Report Page Generator: USV_RPG_ERR_FACTOR_STREAM (Stream access error).





















E00430 or U00430

E00431 or U00431

E00431 or U00431

E00432 or U00432

E00432 or U00432

E00433 or U00433

E00433 or U00433

E00434 or U00434

E00435 or U00435



















E00435 or U00435

E00440 or U00440

E00440 or U00440

E00440 or U00440

E00441 or U00441

E00450 or U00450

E00460 or U00460

E00460 or U00460

E00462 or U00462



















E00500 or U00500

E00600 or U00600

E00601 or U00601

E00602 or U00602

E00603 or U00603

E00604 or U00604

E00610 or U00610

E00611 or U00611

E00613 or U00613

E00614 or U00614

E00615 or U00615

E00620 or U00620

E00622 or U00622

E00655 or U00655

E00656 or U00656

E00670 or U00670

































E00677 or U00677


E00700 or U00700

E00800 or U00800

E00810 or U00810

E00900 or U00900

E00910 or U00910

E01000 or U01000

E01000 or U01000

E01001 or U01001




















E01010 or U01010

E01011 or U01011

E01012 or U01012

E01013 or U01013

E01014 or U01014

E01015 or U01015













E01016 or U01016

E01017 or U01017

E01018 or U01018

E01019 or U01019

E01020 or U01020

E01021 or U01021

E01022 or U01022















E01023 or U01023

E01024 or U01024

E01025 or U01025

E01026 or U01026

E01027 or U01027

E01028 or U01028

E01040 or U01040















E01041 or U01041

E01042 or U01042

E01043 or U01043

E01044 or U01044

E010x45 or U01045

E01046 or U01046

E01047 or U01047

E01048 or U01048

















E01049 or U01049

E01050 or U01050

E01051 or U01051

E01052 or U01052

E01053 or U01053

E01054 or U01054

E01055 or U01055

E01056 or U01056

E01057 or U01057



















E01070 or U01070

E01071 or U01071

E01072 or U01072

E01073 or U01073

E01080 or U01080

E01091 or U01091

E01092 or U01092

E01100 or U01100

















E01101 or U01101

E01102 or U01102

E01110 or U01110

E01111 or U01111

E01112 or U01112

E01113 or U01113

E01114 or U01114

E01115 or U01115

E01116 or U01116

E01117 or U01117





















E01118 or U01118

E01119 or U01119

E01120 or U01120

E01121 or U01121

E01122 or U01122

E01123 or U01123

E01124 or U01124

E01125 or U01125

E01126 or U01126

E01127 or U01127





















E01128 or U01128

E01129 or U01129

E01140 or U01140

E01141 or U01141

E01142 or U01142

E01143 or U01143

E01144 or U01144

E01145 or U01145

E01146 or U01146



















E01147 or U01147

E01148 or U01148

E01149 or U01149

E01150 or U01150

E01151 or U01151

E01152 or U01152

E01153 or U01153

E01154 or U01154

E01155 or U01155



















E01160 or U01160

E01161 or U01161

E01162 or U01162

E01163 or U01163

E01164 or U01164

E01170 or U01170

E01172 or U01172

E01191 or U01191

















E01199 or U01199

E01400 or U01400

E01500 or U01500

E01600 or U01600

E01700 or U01700

E01720 or U01720

E01721 or U01721















E01800 or U01800

E01810 or U01810

E01820 or U01820

E02000 or U02000

E02100 or U02100

E02200 or U02200

E02200 or U02200















E02200 or U02200

E02303 or U02303

E02304 or U02304

E02400 or U02400

E03000 or U03000

E03100 or U03100

E03200 or U03200

E03200 or U03200

E03300 or U03300

E03300 or U03300





















E03400 or U03400

E03500 or U03500

E03500 or U03500

E03500 or U03500

E03600 or U03600

E03600 or U03600

E03700 or U03700

E03700 or U03700

E04000 or U04000



















E04000 or U04000

E04000 or U04000

E04100 or U04100

E04100 or U04100

E04200 or U04200

E04300 or U04300

E04400 or U04400

E04401 or U04401

E04500 or U04500

E05000 or U05000

E05100 or U05100























E05200 or U05200

E05300 or U05300

E09000 or U09000

E12000 or U12000

E12000 or U12000

E12100 or U12100

E14000 or U14000

E14000 or U14000

E14100 or U14100

E14100 or U14100

E19000 or U19000

E19100 or U19100

























E19200 or U19200

E19300 or U19300

E19400 or U19400









1101




1101




1102




1102




1102




1102




1102




1103




1103




1103




1104




1105




1105




1105




1106




2101




2101




2101




2101




2101




2101




2102




2102




2103




2201




2202




2202




2203




2204




3101




3101




3201




5101




5102




5103




5104




7102



Is the indicated cassette out of paper?

"Add staples."

"Add toner [C][M][Y][K]"


Job is restricted by Job Accounting.

"Cannot send fax."



720f




9181







"Add paper to the multi-purpose tray. ## size."













"Cannot execute this job."





Is there a dial tone when the Hook button is pressed?

"Cannot send fax."

"Cannot send fax." Has a communication error occurred?

"Check the cover."



Is the document processor cover open?


"Incorrect account ID." The account ID# does not match.


Is Permitted Fax # or Permitted ID # registered correctly?



"Cannot staple at the specified position."

Have you selected a position that cannot be stapled?












"Close Document Processor Cover."


"Confidential document detected."

The machine identifies the document guard pattern.


"Failed to specify job accounting."











"Hard Disk error. Job is cancelled. Press [End]

##"



"Machine Failure."

"Memory is full."

"Paper Jam. ###"


"Staple jam."




















"Remove all originals in the document processor."















"System error. Turn the main power switch off

and on."

Make a note of the jam location number displayed on the panel. See above.














"Unknown Toner Installed [C][M][Y][K]"




Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

24

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 906

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

First try turning power Off/On. If code immediately returns format hard drive: 10871087

Start > Execute > Start > power Off/On (tech only)


Turn power Off/On.

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906







10871087 906

10871087 906

10871087 906

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.




Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 906

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.


Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 163

10871087 163

10871087 163

10871087 163

10871087 163

10871087 163

10871087 163

10871087 163

10871087 163

10871087 163

Start > Execute > Start > when indicated Power Off/On.










10871087 163

10871087 163

10871087 163

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.




Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906






10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906









10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906










10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.








10871087 906

10871087 906

10871087 906

10871087 906

10871087 906

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.






Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.

Turn power Off/On.









1) Repl main PWB.

1) Repl main PWB.



1) Repl engine PWB.

1) Reload fax firmware, 2) Install compatible fax card.

1) Replace main EEPROM, 2) Repl main PWB.


1) Re-insert Fax DIMM (FLS DIMM) on the main PWB port YS2, 2) Replace main PWB.

1) Reseat the signal cable to CIS & main PWB, 2) Repl main PWB.

1) Repl main PWB.

1) Repl fax card.

1) Power Off/On 2) Reseat YC1 & YC2 @ main PCB and connectors @ HDD, 3) Reformat HDD, 4) Repl HDD, 5) Repl main PWB.

1) Re-insert Fax DIMM (FLS DIMM) on the main PWB port YS2, 2) Perform sim U671-Recover Fax DIMM, 3) Replace main PWB.



1) Repl main PWB backup battery, 2) Repl main PWB.


1) Reseat YC6 @ main PWB and fax PWB connectors, 2) Repl fax card, 3) Repl main PWB.



1) Reseat optional fax card and fax memory DIMM. Upgrade firmware.

1) Check for lift drive problem 2) Reseat YC3 @ feed PWB (lift motor), 3) Check for open motor coil. Repl lift motor, 4) Check YC4-2 @ feed PWB goes low when lift limit switch 1 is OFF. If no, replace lift limit switch 1, 5) Repl feed PWB, 6) Repl engine PWB.

1) Check for lift drive problem 2) Reseat YC3 @ feed PWB (lift motor), 3) Check for open motor coil. Repl lift motor, 4) Check YC4-8 @ feed PWB goes low when lift limit switch 2 is OFF. If no, replace lift limit switch 2, 5) Repl feed PWB, 6) Repl engine PWB.

1) Check for lift drive problem, 2) Reseat connector YC27 @ engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check YC1-7 @ PF main PWB goes low when lift switch 1 is OFF. If no, replace lift switch 1.

1) Check for lift drive problem 2) Reseat connector YC27 @ engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl lift motor, 5) Check YC1-9 @ PF main PWB goes low when lift switch 2 is OFF. If no, replace lift switch 2.

1) Check for lift drive problem, 2) Reseat connector YC27 @ engine PWB and PF main PWB.

1) Check for lift drive problem, 2) Reseat connector YC27 @ engine PWB and PF main PWB.

1) Check for lift drive problems, 2) Reseat connector YC27 @ engine PWB and PF main PWB, 3) Pinout harnass, 4) Check YC5-4 @ PF Main PWB goes low when lift switch 1 is OFF. If no, repl lift switch 1. 5) Repl lift motor.

1) Check for lift drive problems, 2) Reseat connector YC27 @ engine PWB and PF main PWB, 3) Pinout harnass, 4) Check YC5-7 @ PF Main PWB goes low when lift switch 2 is OFF. If no, repl lift switch 2. 5) Repl lift motor.

1) Check for gear drive problems, 2) Reseat connector YC2 @ main PWB, 3) Check motor coil. If open, repl rotary guide motor, 3) Check signal state of rotary guide sensor YC2-8 goes low when sensor is off. If not repl rotary guide sensor, 4) Repl main PWB, 5) Repl engine PWB.

1) Reseat connector YC27 @ engine PWB and PF main PWB, 2) Pinout harnass, 3) Repl PF main PWB, 4) Repl engine PWB.

1) Reseat connector YC27 @ engine PWB and PF main PWB, 2) Repl engine PWB, 3) Repl PF Main PWB, 4) Repl PF-720 or PF-760.

1) Reseat YC28 @ engine PWB, 2) Defective transfer belt speed detection PWB. Repl transfer belt unit.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC16 @ engine PWB and motor connector, 3) Check that black developing unit turns/not seized, 4) Run sim U030. Check YC16-B4 @ engine PWB for a low output. If yes, repl drive motor, 5) If no, repl engine PWB.

1) Run sim U030 (color dev motor) to check for drive problems, 2) Reseat YC16 @ engine PWB and motor connector, 3) Run sim U030. Check YC16-A4 @ engine PWB for a low output. If yes, repl developing motor, 4) If no, repl engine PWB.

1) Check for drive problems, 2) Reseat YC8 @ motor control PWB and motor connector, 3) Repl drum motor K, 4) Repl motor control PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC6 @ motor control PWB and motor connector, 3) Repl drum motor C, 4) Repl motor control PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC5 @ motor control PWB and motor connector, 3) Repl drum motor M, 4) Repl motor control PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC7 @ motor control PWB and motor connector, 3) Repl drum motor Y, 4) Repl motor control PWB, 5) Repl engine PWB.







1) Check for drive problems, 2) Reseat YC3 @ main front PWB and drum unit K connector, 3) Repl drum unit K, 4) Repl main front PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC5 @ sub front PWB and drum unit C connector, 3) Repl drum unit C, 4) Repl sub front PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC7 @ sub front PWB and drum unit M connector, 3) Repl drum unit M, 4) Repl sub front PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC3 @ sub front PWB and drum unit Y connector, 3) Repl drum unit Y, 4) Repl sub front PWB, 5) Repl engine PWB.

1) Run sim U030 (fuser motor) to check for drive problems, 2) Reseat YC25 @ engine PWB and motor connector, 3) Run sim U030. Check YC25-B4 @ engine PWB for a low output. If yes, repl fuser motor, 4) If no, repl engine PWB.

1) Run sim U030 (which mode?) to check for drive problems, 2) Reseat YC16 @ engine PWB and motor connector, 3) Run sim U030. Check YC16-B13 @ engine PWB for a low output. If yes, repl cleaning motor K, 4) If no, repl engine PWB.

1) Run sim U030 (which mode?) to check for drive problems, 2) Reseat YC16 @ engine PWB and motor connector, 3) Run sim U030. Check YC16-A13 @ engine PWB for a low output. If yes, repl cleaning motor CMY, 4) If no, repl engine PWB.

1) Run sim U030 [exit motor (CW)/(CCW)] to check for drive problems, 2) Reseat YC25 @ engine PWB and motor connector, 3) Run sim U030. Check YC25-A5 @ engine PWB for a low output. If yes, repl eject motor, 4) If no, repl engine PWB.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC24 @ engine PWB and motor connector, 3) Run sim U030. Check YC24-2 @ engine PWB for a low output. If yes, repl MP motor, 4) If no, repl engine PWB.

1) Run sim U030 (conveying motor) to check for drive problems, 2) Reseat YC24 @ engine PWB and motor connector, 3) Run sim U030. If it doesn't run repl MP motor, 4) Repl feed PWB, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat connectors on engine PWB and PF main PWB, 3) Pinout harnass, 4) Repl PF paper conveying motor, 5) Repl PF main PWB, 6) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC28 @ engine PWB and motor connector, 3) Pinout harnass, 4) Repl color release motor, 5) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC12 @ engine PWB and motor connector, 3) Repl waste toner motor, 4) Repl engine PWB.

1) Reseat YC14 & YC15 @ engine PWB and motor controller connectors, 2) Repl motor control PWB, 4) Repl engine PWB.

1) Check for drive problems, 2) Reseat YC7 & YC8 @ ISM PWB, HPS connector, & scanner motor connector 3) Repl home position switch, 4) Repl scanner motor, 5) Repl ISM PWB, 6) Repl ISC PWB.

1) Reseat YC5 @ ISM PWB, 2) Reseat conn @ inverter PWB, 3) Pinout harnass, 4) Adj position of shading plate, 5) Repl lamp & inverter PWB, 6) Repl ISM PWB, 7) Repl ISC PWB, 8) Replace CCD PWB.

1) Reseat connectors on the ISM PWB & DP drive PWB, 2) Reseat conn @ inverter PWB, 3) Repl DP inverter PWB, 4) Repl CIS, 5) Repl DP driver PWB.

1) Repl ISC PWB, 2) Repl ISM PWB.

1) Repl ISC PWB, 2) Repl ISM PWB.

1) Reseat or repl K charge roller unit.

1) Reseat or repl C charge roller unit.

1) Reseat or repl M charge roller unit.

1) Reseat or repl Y charge roller unit.

1) Reseat YC5 @ ISM PWB & inverter PWB connectors, 2) Repl lamp & inverter PWB, 3) Repl ISM PWB, 4) Repl ISC PWB, 5) Repl CCD PWB.

1) Reseat inverter PWB connectors, 2) Repl inverter PWB, 3) Repl CIS, 4) Repl DP driver PWB.

1) Reseat YC2 @ CCD PWB & YC2 @ ISC PWB, 2) Repl ISC PWB, 4) Repl CCD PWB.




1) Defective heater 1 or thermostat1 or thermistor 1. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Repl engine PWB, 2) Repl power supply PWB.

1) Defective thermistor 1. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective heater 1 or thermistor 1. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective heater 1 or thermistor 1. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective heater 1. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.

1) Defective heater2 or thermostat2 or thermistor2. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.



1) Defective heater1 or thermistor1 or thermostat1. Repl fuser unit, 2) Repl engine PWB, 3) Repl power supply PWB.



1) Check wall outlet ground to neutral voltage. 2) Reseat YC4 @ engine PWB & YC10 @ PSU, 3) Repl engine PWB, 3) Repl PSU.

1) Reseat fuser unit. 2) Install the correct type of fuser unit.

1) Run sim 135 to check for drive problems (avoid overfilling dev units), 2) Reseat YC26 @ engine PWB & toner motor connectors, 3) Run sim 135 to check CMYK toner motor operation. Repl desired toner motor, 4) Repl engine PWB.

1) Run sim 135 to check for drive problems (avoid overfilling dev units), 2) Reseat YC26 @ engine PWB & toner container motor connectors, 3) Run sim 030 to check if remote signal YC26-A7 goes low. If yes, repl toner container motor, 4) If no, repl engine PWB.

1) Repl developing unit K, 2) Repl main front PWB, 3) Repl engine PWB.

1) Repl developing unit C, 2) Repl sub front PWB, 3) Repl engine PWB.

1) Repl developing unit M, 2) Repl sub front PWB, 3) Repl engine PWB.

1) Repl developing unit Y, 2) Repl sub front PWB, 3) Repl engine PWB.

1) Reseat YC13 @ engine PWB and laser scanner unit, 2) Repl laser scanner unit, 3) Repl engine PWB.

1) Reseat YC13 @ engine PWB and laser scanner unit, 2) Repl laser scanner unit, 3) Repl engine PWB.











1) Check that correct type of transfer belt unit is installed, 2) Reinsert transfer belt unit, 2) Repl transfer belt unit.

1) Reseat YC1 @ main front PWB, 2) Repl the engine PWB.

1) Reseat YC3 @ main front PWB, 2) Repl drum unit K.

1) Reseat YC5 @ sub front PWB, 2) Repl drum unit C.

1) Reseat YC7 @ sub front PWB, 2) Repl drum unit M.

1) Reseat YC3 @ sub front PWB, 2) Repl drum unit Y.

1) Reseat YC4 @ main front PWB, 2) Repl developing unit K.

1) Reseat YC6 @ sub front PWB, 2) Repl developing unit C.

1) Reseat YC8 @ sub front PWB, 2) Repl developing unit M.

1) Reseat YC4 @ sub front PWB, 2) Repl developing unit Y.

1) Reseat YC30 @ engine PWB and high voltage contol PWB connectors, 2) Repl high voltage control PWB, 3) Repl engine PWB.

1) Reseat punch unit connectors, 2) Repl punch motor, 3) Repl punch PWB, 4) Repl finisher main PWB.

1) Reseat upper limit sensor connector, 2) Repl upper limit sensor, paper surface sensor1 or sensor2, 3) Repl finisher main PWB.

1) Reseat belt sensor & solenoid connectors, 2) Repl belt sensor, 3) Repl belt solenoid, 4) Repl finisher main PWB.



1) Reseat YC1 & YC4 @ internal tray PWB, YC6 & YC24 @ finisher main PWB, 2) Pinout harnass, 3) Repl internal tray PWB, 4) Repl finisher main PWB.

1) Reseat YC11 @ finisher main PWB & connector for main tray motor, 2) Pinout harnass, 3) Replace main tray upper & lower limit detection sensors & main tray upper surface detection sensor, 4) Repl main tray motor, 5) Repl finisher main PWB.

1) Reseat connectors or Replace tray lower limit sensor, paper surface sensor1 or sensor2, 2) Reseat tray elevation motor connector, 3) Pinout harnass, 4) Repl tray elevation motor, 5) Repl finisher main PWB.



1) Reseat YC9 @ finisher main PWB & stapler moving motor 1 connector, 2) Repl stapler shift motor 1, 3) Repl finisher main PWB.


1) Reseat YC10 @ finisher main PWB & stapler moving motor 2 connector, 2) Replace stapler moving motor 2, 3) Repl staple relay PWB, 4) Repl finisher main PWB.

1) Reseat YC10 @ finisher main PWB & stapler relay PWB connectors & stapler motor connector, 2) Replace stapler motor, 3) Repl stapler relay PWB, 4) Repl finisher main PWB.

1) Reseat YC5 & YC20 @ finisher main PWB, 2) Reseat YC1 & YC2 @ centerfold main PWB, 3) Replace centerfold unit set switch, 4) Repl centerfold main PWB, 5) Repl finisher main PWB.



1) Reseat connectors to adjustment sensor 2 & adjustment motor 2, 2) Repl adjustment sensor 2, 3) Repl adjustment motor 2, 4) Repl finisher main PWB.


1) Reseat connectors to adjustment sensor 1 & adjustment motor 1, 2) Repl adjustment sensor 1, 3) Repl adjustment motor 1, 4) Repl finisher main PWB.


1) Reseat YC7 @ centerfold main PWB & centerfold side registration motor 1 connector, 2) Upgrade firmware to v. 3.02 or newer, 3) Repl centerfold side registration motor 1, 4) Repl centerfold main PWB, 5) Repl finisher main PWB.


1) Reseat roller sensor & roller motor connectors, 2) Repl roller sensor, 3) Repl roller motor, 4) Repl finisher main PWB.


1) Reseat slide sensor & slide motor connectors, 2) Repl slide sensor, 3) Repl slide motor, 4) Repl finisher main PWB.




1) Reseat all connectors @ engine PWB & finisher main PWB. 2) Upgrade firmware to v. 3.02 or newer, 3) Repl finisher main PWB, 4) Repl engine PWB.

1) Reseat all connectors @ finisher main PWB. 2) Install EEPROM correctly, 3) Repl finisher main PWB.


1) Reseat all connectors @ centerfold main PWB & YC5 @ finisher main PWB. 2) Install EEPROM correctly 3) Repl centerfold main PWB.

1) Reseat YC6 @ ISM PWB & DP connector, 2) Repl DP drive PWB, 3) Repl ISM PWB.

1) Reseat connectors @ CIS, 2) Repl CIS.







1) Reseat upper limit switch & lift motor connectors, 2) Repl upper limit switch, 3) Repl lift motor, 4) Repl DP drive PWB.

1) Reseat lower limit switch & lift motor connectors, 2) Repl lower limit switch, 3) Repl lift motor, 4) Repl DP drive PWB.

1) Reseat connectors @ DP drive PWB, 2) Repl DP drive PWB.

1) Reseat connectors @ SHD PWB, 2) Repl SHD PWB.

1) Repl CODE DIMM. Reinstall firmware. Update engine firmware only (wait 35 minutes during update process).

1) Repl engine PWB. Possible wrong style engine PWB (low segment/high segment).

1) Upgrade firmware to the most recent version.

1) Usually occurs when upgrade between v6 and v8. Upgrade firmware to the most recent version. Do not skip ahead. Upgrade all levels.

1) Upgrade firmware to the most recent version (v. 3.02 or newer).











1) Power is turned Off at main power without turning off the power at the panel first. 2) Upgrade firmware to the most recent version (v. 3.00 or newer).



1) Repl main PWB, 2) Repl ISM PWB.

1) Repl engine PWB.

1) Repl main PWB.

Load paper.



1) Upgrade firmware, 2) Repl main firmware DIMM then upgrade firmware, 3) Repl main PWB, 4) Repl main operation panel PWB.

1) Upgrade firmware using USB, only with files pertaining to current model (delete non-applicable files), 2) Repl main PWB, 3) Repl engine PWB.



Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.

Power Off/On.








Power Off/On.


Replace the appropriate toner container.










If no, check that the modular cord is connected at both ends. Then check for local phone service.





Close the document processor cover.


Register the Permitted Fax # or Permitted ID #. See chapter 6 of the Fax Sys (Q) Operaton Guide.

Select a position that can be stapled. Press [Continue] to print without stapling.

Select another available paper size/type [Continue] to print without stapling.


The scanned document is printed blank and sending of the document is cancelled.





Enter the correct account ID#. See you Key Operator/Administrator.





Cannot print any more This job is canceled. Press [End]. See your Key Operator/Administrator.







Remove originals from the document processor, put them back in their original order, stack them uniformly and place them again. Press [Continue] to resume printing. Pres [Cancel] to cancel the job.

Replace the waste toner box. One is included in the box with each toner.







If the toner container was taken from a different machine of the same model while it was displaying the "Add toner. [C][M][Y][K]" message, ignore the message and use the toner.


Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore 0xF330 Turn power Off/On.

Wysecore 0xF331 Turn power Off/On.




Wysecore 0xFB30 Turn power Off/On.


Component: RIP. Category: RIP. Recovery impossible error (CreatePrint and return back value of API is indirect).

Component: RIP. Category: RIP. Fail to initialize.

Component: RIP. Category: RIP. Access failure to ME.

Component: RIP. Category: RIP. Failure to switch TASK.

Component: RIP. Category: RIP. IOBL process failure.

Component: Panel. Category: KI-Panel. Failed to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode.

Component: Panel. Category: KI-Panel. Refused to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode.

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore 0xFB32 Turn power Off/On.




Component: Panel. Category: KI-Panel. Time to start up request command (start up request command could not be received). Blue back screen. Cannot enter maintenance mode.

Component: Panel. Category: KI-Panel. Cut off of the communication with the controller is detected - waiting to receive: select () OK return, recv() RX data length 0. Blue back screen. Cannot enter maintenance mode.

Component: Panel. Category: KI-Panel. Time out for Response telegraphic message (could not receive response telegraphic message within a fixed time). In case on not through httpd, this error occurs (in case it does not become CGI time out).

Component: Panel. Category: KI-Panel. Received abusive command from controller. At this moment, only the case that unexpected command comes in when wating for the startup request command.

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore 0xFB36 Turn power Off/On.




Wysecore 0xFB3A Turn power Off/On.

Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. select () function returned the error (other than EINTR).

Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. rcv () function returned the error.

Component: Panel. Category: KI-Panel. Communication error is detected when transferring (using UNIX domain) response telegraphic message in the panel. send() function returned the error (other than EINTR).

Component: Panel. Category: KI-Panel. Crucial error is detected when processing receive/transfer of the response telegraphic message from controller. Failed to acquire semafo???

Component: Panel. Category: KI-Panel. Communication error is detected when sending required response telegraphic message from panel. send() function returned the error (other than EINTR).

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CF000 Turn power Off/On.

CF000 Operation panel PWB comunication error. Turn power Off/On.


CF010 Turn power Off/On.



CF030 Main PWB System Error. Turn power Off/On.

CF040 Engine PWB Communication Error. Turn power Off/On.

CF040 Engine PWB Communication Error. Turn power Off/On.

CF041 Scanner PWB Communication Error. Turn power Off/On.

CF050 Engine ROM Checksum Error. Turn power Off/On.

CF060 Engine RAM Error. Turn power Off/On.


Component: HDD. Failure to initialize with "dbinit, hostif_stat_chg" comand.


Turn power Off/On.

CS-3050, CS-4050, CS-5050

Main PWB Checksum Error/System Error. Communication error between panel and main controller.

Turn power Off/On.

CS-3050, CS-4050, CS-5050

Memory Checksum Error/Operation System Error.

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050


CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

CS-3050, CS-4050, CS-5050

Flash ROM Error. Defective flash ROM (which?).

Model Error Code Description To enter Service Mode Sim# To ExecuteCF080 Turn power Off/On.

CF090 Fax System M Communication Error. Turn power Off/On.

CF125 Scanner Unit Error Turn power Off/On.

Wysecore CF131 Turn power Off/On.


CF145 Fax Unit Error. Turn power Off/On.

CF14F Turn power Off/On.

Wysecore CF14F Turn power Off/On.

CS-3050, CS-4050, CS-5050

Flash ROM Error (during download). Defective flash ROM (which?).

CS-3050, CS-4050, CS-5050


Component: PCM. Category: OS. Failure to initialize with "dbinit, hostif_stat_chg" comand.

Component: PCM. Category: OS. Failure to acquire Entity data with "dbinit, hostif_stat_chg" comand.


CS-3050, CS-4050, CS-5050

Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec.

Component: OS. Category: OS. Primary supply voltage dropped off temporarily and recovery operation was not stable. If the input power supply voltage is not stable of the Main SW is turned Off/On quickly (about 1 second), this problem occurs.

Model Error Code Description To enter Service Mode Sim# To ExecuteCF186

CF18A Engine Firmware Incompatible.

CF18C Document BOX error.

Wysecore CF1FF Turn power Off/On.





Print Unit: DVU_PRT_SYSERR_F226_ERROR (Video data flushing error)



Component: ScanSys. Category: ScanSys. When the scanner scanning parameter from the topside is in error.

Component: IPLogical. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: ipl_search_output.cpp, ipl_feeder_spec.cpp, outputcheck.cpp.

Component: Machine Configuration. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: machine_status_engine.cpp.

Component: OutputMission. Category: PrintSystem. Increasing and decreasing "Lib", in case that even if there is no original available, tried to process increasing & decreasing.

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CF1FF Turn power Off/On.






Component: OutputMission. Category: PrintSystem. In case to specify some other value (indirect value) other than single sided/duplex/forced duplex for increasing & decreasing "Lib".

Component: OutputMission. Category: PrintSystem. In case of the address for Job setting value structure is NULL.

Component: OutputMission. Category: PrintSystem. In case of the code for output completion notice is indirect.

Component: OutputMission. Category: PrintSystem. When writing the original information to the storage, in case to get the reply back as [Other Error].

Component: OutputMission. Category: PrintSystem. In case to get the reply as [Finisher out of order Error], [No Feeder available in search] from Paper feed/eject "Lib".

Component: OutputMission. Category: PrintSystem. In case to get the reply as failure from rotation calculation "Lib".

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CF1FF Turn power Off/On.




CF234 Data conversion error. Turn power Off/On.

CF235 Error code when receiving/printing email. Turn power Off/On.



Component: PrintSystem. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: print_startup.cpp.

Component: SVI. Category: LioPanel. Logical Error (In case of given parameter is NULL).


Codec: GICL_CDC_ERR_FACTOR_JPEG (several hardware error, software error).


Codec: GICL_CDC_ERR_FACTOR_SRLE (several hardware error, software error).




Process Manager: SYS_PRCM_ERR_FACTOR_SVC_PROC_DOWN (Device process down).


Process Manager: SYS_PRCM_ERR_FACTOR_DEV_PROC_DOWN (Device process down).




FS-1128MFP CF248 Turn power Off/On.





CF25E Network Manager: Turn power Off/On.


Process Manager: SYS_PRCM_ERR_FACTOR_JOBIMG_PROC_DOWN (Job image process down).

Component: ScanSys. Category: ScanSys. Library Error inside of ScanSys.

Component: UNKNOWN. Category: UNKNOWN.

Component: UNKNOWN. Category: UNKNOWN. Code present on with Kyocera Barfode Font CF card installed.


Process Manager: SYS_PRCM_ERR_FACTOR_PRN_PROC_DOWN (Printer process down).

CS-3050, CS-4050, CS-5050


Component: LFM. Category: FaxSys. KUIOLIB error. Poor contact at the fax card card due to mis-installation.

CS-3050, CS-4050, CS-5050



Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CF25F Turn power Off/On.



CF26F System State Manager: Turn power Off/On.

CF278 Energy Saving Manager: Turn power Off/On.



Component: LFM. Category: FaxSys. Instance Check Error, Paramemter Error from topside.

Component: PrintSys. Category: PrintSys. It occurs when the error noticed from VideoDriver. Use by Video_Driver class: Function name, factor can be found by the detail code.

CS-3050, CS-4050, CS-5050

Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print).



Component: LioFax. Category: FaxSys. An Observer Deletion Error occurred during salvage process. Error received from the method on EventManager or message Tx.

Component: LioFax. Category: FaxSys. Segment code for LioFax initialization is different from "03KH".







CF337 Device Error (scan control): Turn power Off/On.



Component: LioFax. Category: FaxSys. Return address of Page class when doing FAX Tx/Rx is other abnormal error. Entity (Config, BOX, etc.) access error.

Component: LioFax. Category: FaxSys. Entity parameter error.

Component: LioFax. Category: FaxSys. In case that the time when Error came back from LFM.

Component: LioFax. Category: FaxSys. IOBL error.

Component: LioFax. Category: FaxSys. At the time of KUIOLIB error, CodeChange error, FaxLib error (Sender recorde, Entity related error).

Component: LioFax. Category: FaxSys. Instance Check Error. Parameter Error from topside.


Component: RIP. Category: RIP. Other/System Crucial Error.

Component: FaxJOB. Category: FaxSys. As the error came back at IF for DocumentBox, JobInfo, Config Entity.







Component: FaxJob. Category: FaxSys. The error came back when accessing (obtaining data, setting data) to below Entity related: job_ent(JobModel,JobInfo), config_ent, reservation, account(certificate), document_box.

CS-3050, CS-4050, CS-5050

Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation.

CS-3050, CS-4050, CS-5050

Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation.

Component: FaxJob. Category: FaxSys. As the error came back when obtaining IF for system authentication from ACT_Account_Manager.

Component: FaxJob. Category: FaxSys. The date obtained from the below Entity related is unexpected data: job_ent(JobInfo).

Component: FaxJob. Category: FaxSys. The error came back for the IF of LioFax observer addition/deletion.





Component: FaxJob. Category: FaxSys. As handing over of the NULL pointer in the class occurred. As memory reservation with new in heap domain is failed: Assert for preventing from segment drop off.

Component: FaxJob. Category: FaxSys. When generating the class, fail new at obtaining data domain, soft logic error (software bug).

Component: NetClient. Category: ImageProcess. Entity Error.

Component: NetClient. Category: ImageProcess. Entity Data Invalid.





Component: NetClient. Category: ImageProcess. Other Library Error (ImageLibrary, PageData, EventManager).

Component: NetClient. Category: ImageProcess. Crucial (no memory, invalid parameter, etc.).

Component: CreateScan. Category: ImageProcess. Initialize Error.

Component: CreateScan. Category: ImageProcess. Entity Data Invalid.



Turn power Off/On.


Component: CreateScan. Category: ImageProcess. Middleware Error (LioScanner error).

Component: CreatePrint. Category: ImageProcess. Initialization Error.

CS-3050, CS-4050, CS-5050

CF433 CF434 CF437 CF43F CF441 CF444

CF445 CF451


Component: CreatePrint. Category: ImageProcess. Entity Error.





Component: CreatePrint. Category: ImageProcess. Entity Data Mismatch.

Component: CreatePrint. Category: ImageProcess. Other Error.

Component: CreateBox (Memory Tx). Category: ImageProcess. Unrecoverable Error.

Component: CreateBox (Memory Tx). Category: ImageProcess. Entity Error.





Component: CreateBox (Memory Tx). Category: ImageProcess. Crucial (no memory, invalid parameter, etc.).


PDL Interpreter: REN_INT_ERR_FACTOR_GENERAL (other general error).

Component: CreateFax. Category: ImageProcess. Unrecoverable Error.

Component: CreateFax. Category: ImageProcess. Entity Error.





Component: CreateFax. Category: ImageProcess. Crucial (no memory, invalid parameter, etc.).

Component: Edit. Category: ImageProcess. Data Invalid (PageData).

Component: Edit. Category: ImageProcess. Other Library Error (ImageLibrary).

Component: Edit. Category: ImageProcess. Crucial.




Turn power Off/On.

Component: Output(Fax). Category: ImageProcess. Unrecoverable Error.

Component: Output(Fax). Category: ImageProcess. Entity Error.

Component: Output(Fax). Category: ImageProcess. Entity Data Invalid.

CS-3050, CS-4050, CS-5050

CF45F CF453 CF454 CF45F CF460 CF463 CF46F CF470 CF473 CF47F CF484 CF487 CF48F CF490 CF493

CF494



CF526 System Error: Turn power Off/On.









Component: SVI. Category: LioPanel. Panel data abusion error.

Component: PJL. Category: RIP. Recovery impossible error: Thread Create failed.

Component: ReportEventService. Category: RIP. Recovery impossible error: Thread Create failed.

Component: SVCTL_FaxRx_Event_Control. Category: KI Sc. As failed to obtain EM_FaxRx_Ec_Event_Fax_Enable.

Component: SVCTL_Reservation_Event_Control. Category: KI Sc. As failed to notice the event for EM_Rsv_EC_op_Event_FaxJob_Ready.

Component: SVCTL_Job_Start_Command. As JobInfo giving to JSM_JobServiceManager is NULL.







CF610 Undefined. Turn power Off/On.

CF610 System Start Error. Turn power Off/On.



Component: PJL. Category: RIP. Entity error: when CLITICAL ERROR occurred at ME access.

Component: ReportEventService. Category: RIP. Entity error: when CLITICAL ERROR occurred at ME access.

Component: MLPRN. Category: NetAppl. Task generation error.

Component: MLPRT. Category: NetAppl. Task generation error.

Component: EVR_LGS. Category: NetAppl. Task generation error.

Component: SSTUP. Category: OS. Error in the SystemStartUp (Thread generation, Entity data acquisition, DiskManager operation).

CS-2540, CS-3040, CS-2560, CS-3060

CS-3050, CS-4050, CS-5050


Report Page Generator: USV_RPG_ERR_FACTOR_STREAM (Stream access error).

Component: EventManager. Category: KM-Entity. Failed to obtain/receive event from framework.

Model Error Code Description To enter Service Mode Sim# To ExecuteCF620 Unable to Print. Turn power Off/On.











CS-2540, CS-3040, CS-2560, CS-3060

CS-3050, CS-4050, CS-5050

System Error. Error acquiring the event data. Panel detects CF000 as same error.

CS-3050, CS-4050, CS-5050

System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card.

Component: PowerManagement. Category: OS. Failed to mount or unmount during transition of the condition.

Component: IIS. Category: NetApl. Network file written error (inetd).

Component: IIS. Category: NetApl. Entity error (inetd).

Component: IIS. Category: NetApl. Network file written error (services).

Component: IIS. Category: NetApl. Entity error (services).

Component: IIS. Category: NetApl. Network file written error (snmpd).

Component: IIS. Category: NetApl. Entity error (snmpd).

Component: IIS. Category: NetApl. Entity error (hosts allow).











Wysecore CF7A0 Turn power Off/On.

Wysecore CF7A3 Turn power Off/On.

Wysecore CF7B0 Turn power Off/On.

Component: IIS. Category: NetApl. Network file written error (hostname).

Component: IIS. Category: NetApl. Entity error (hostname).

Component: IIS. Category: NetApl. Network file written error (papd).

Component: IIS. Category: NetApl. Entity error (papd).

Component: IIS. Category: NetApl. Network file written error (cups).

Component: IIS. Category: NetApl. Entity error (cups).

Component: IIS. Category: NetApl. Network file written error (dhcclient).

Component: IIS. Category: NetApl. Entity error (dhcclient).

Component: IIS. Category: NetApl. Network file written error (smb).

Component: IIS. Category: NetApl. Entity error (smb).

Component: IIS. Category: NetApl. Network file written error (netware).

Component: IIS. Category: NetApl. Entity error (netware).

Component: IIS. Category: NetApl. Network file written error (ipfilter).

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CF7B3 Turn power Off/On.

Wysecore CF7C0 Turn power Off/On.

Wysecore CF7C3 Turn power Off/On.

Wysecore CF7D0 Turn power Off/On.

Wysecore CF7D3 Turn power Off/On.

CF7D7 Turn power Off/On.

CFAxx HDD Error. Turn power Off/On.

CFAxx HDD Error. Turn power Off/On.

Wysecore CFA10 Turn power Off/On.




Component: IIS. Category: NetApl. Entity error (ipfilter).

Component: IIS. Category: NetApl. Network file written error (ethermode).

Component: IIS. Category: NetApl. Entity error (ethermode).

Component: IIS. Category: NetApl. Network file written error (other).

Component: IIS. Category: NetApl. Entity error (other).

CS-3050, CS-4050, CS-5050

Readout Error of SSL (authentication data).

CS-2540, CS-3040, CS-2560, CS-3060

CS-3050, CS-4050, CS-5050

Component: OS_TOOLS. Category: OS. Error inside of hot plug detection thread, overwritten thread (failed to issue the event, failed to operate signal handler).

Component: OS_TOOLS. Category: OS. Failed to obtain memory size.

Component: OS_TOOLS. Category: OS. Access error to the Entity at master data stored area component.

Component: OS_TOOLS. Category: OS. CF-DETECT OPEN error <0x07>.

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CFA30 Turn power Off/On.











Component: OS_TOOLS. Category: OS. CF-DETECT IOCTL error <0x08>.

Component: OS_TOOLS. Category: OS. CF-DETECT CLOSE error <0x09>.

Component: OS_TOOLS. Category: OS. AES conversion OPEN error <0x0a>.

Component: OS_TOOLS. Category: OS. AES conversion IOCTL error <0x0b>.

Component: OS_TOOLS. Category: OS. AES conversion CLOSE error <0x0c>.

Component: OS_TOOLS. Category: OS. AES conversion command return value error <0x0d>.

Component: OS_TOOLS. Category: OS. Message queue creation error <0x15>.

Component: OS_TOOLS. Category: OS. Message queue Tx error <0x16>.

Component: OS_TOOLS. Category: OS. Message queue Rx error <0x17>.

Component: OS_TOOLS. Category: OS. Message queue deletion error <0x18>.

Component: OS_TOOLS. Category: OS. Event Tx error <0x19>.

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CFA43 Turn power Off/On.

Wysecore CFB00 Turn power Off/On.









Component: OS_TOOLS. Category: OS. Access error to the Entity at USB activation component.

Component: Panel. Category: KI-Panel. Netfront error (SLIM_E_GENERIC).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_INVAL).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_NOSERVER).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_TIMEDOUT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_NOTFOUND).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_OPEN).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_CONNECT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_READ).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_WRITE).

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CFB09 Turn power Off/On.

Wysecore CFB0A Turn power Off/On.

Wysecore CFB0B Turn power Off/On.

Wysecore CFB0C Turn power Off/On.

Wysecore CFB0D Turn power Off/On.

Wysecore CFB0E Turn power Off/On.

Wysecore CFB0F Turn power Off/On.




Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_CONNECT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_HANDSHAKE).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_READ).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_WRITE).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQTIMEDOUT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_RSPTIMEDOUT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_CACHE_NONE).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_CACHE_EXPIRE).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_UNKNOWN).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_NOHEADER).









Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_FORMAT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REDIRECT_FORMAT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REDIRECT_CANCELLED).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_HEADER_SIZEOVER).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_BODY_SIZEOVER).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_RSP_HEADER_SIZEOVER).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_TOOMANYCONTINUE).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TLS_INTOLERANT).

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CFB1B Turn power Off/On.

Wysecore CFB1C Turn power Off/On.

Wysecore CFB1D Turn power Off/On.

Wysecore CFB1E Turn power Off/On.

Wysecore CFB1F Turn power Off/On.





Component: Panel. Category: KI-Panel. Netfront error (SLIM_FILEP_E_OPEN).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_FILEP_E_READ).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_SIZEOVER).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_NO_CONTENT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_TOOMANYREDIRECT).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_TOOMANYAUTH).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_NOMEMORY).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_NOMEMORY_IMAGE).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_TOTAL_SIZEOVER).








Wysecore CFB2B Turn power Off/On.

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_BADURL).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_BADMIMETYPE).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_MIXEDSECURETYPE).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_INPUTHISTORY_SIZEOVER).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_INPUT_REQUIRED).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_NOTIFYMAXWINDOW).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_SWKOVERFLOW).

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_FILEDOWNLOAD).

Model Error Code Description To enter Service Mode Sim# To ExecuteWysecore CFB2C Turn power Off/On.

CFB2C CFB30 CFB31 Turn power Off/On.


CFB30 Turn power Off/On.



CFB31 Corrupt Firmware on Main EEPROM. Turn power Off/On.

CFB31 Corrupt Firmware on Main EEPROM. Turn power Off/On.

Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_SEGFAULT).

CS-3050, CS-4050, CS-5050

Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death.

Component: Panel. Category: KI-Panel. Failed to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode.

CS-2540, CS-3040, CS-2560, CS-3060


CS-3050, CS-4050, CS-5050


Component: Panel. Category: KI-Panel. Refused to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode.

CS-2540, CS-3040, CS-2560, CS-3060

CS-3050, CS-4050, CS-5050





Component: Panel. Category: KI-Panel. Time to start up request command (start up request command could not be received). Blue back screen. Cannot enter maintenance mode.

CS-3050, CS-4050, CS-5050

Panel Error. Timeout request for start up command. Start command hasn't been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death.

Component: Panel. Category: KI-Panel. Cut off of the communication with the controller is detected - waiting to receive: select () OK return, recv() RX data length 0. Blue back screen. Cannot enter maintenance mode.

CS-3050, CS-4050, CS-5050

Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death.





Component: Panel. Category: KI-Panel. Time out for Response telegraphic message (could not receive response telegraphic message within a fixed time). In case on not through httpd, this error occurs (in case it does not become CGI time out).

Component: Panel. Category: KI-Panel. Received abusive command from controller. At this moment, only the case that unexpected command comes in when wating for the startup request command.

Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. select () function returned the error (other than EINTR).

Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. rcv () function returned the error.




Component: Panel. Category: KI-Panel. Communication error is detected when transferring (using UNIX domain) response telegraphic message in the panel. send() function returned the error (other than EINTR).

Component: Panel. Category: KI-Panel. Crucial error is detected when processing receive/transfer of the response telegraphic message from controller. Failed to acquire semafo???

Component: Panel. Category: KI-Panel. Communication error is detected when sending required response telegraphic message from panel. send() function returned the error (other than EINTR).

Service ChecksEditor's Note: There are some interesting spelling errors here that I have not corrected.

There is a possibility of the problem with the Panel PWB or Controller.


Service ChecksThere is a possibility that the controller is not starting up. The reason of this is that suspecting the Main software written failure, CODE DIMM commection failure, System file damage on HDD. There is a possibility that connection failure between panel and communication line of the controller PWB is occurred. There is a possibility of the problem for Panel PWB.Controller PWB got out of control. This occurs if the comunication with controller is cut off, there is a possibility of the problem with controller PWB, Panel PWB, Harness. There is a possibility that System file on HDD is

Service Checks1) Exchange HDD.

1) Repl main PWB.

1) Repl engine PWB.

1) Repl engine PWB.

1) Repl flash ROM.

1) Repl CODE DIMM. Reinstall firmware. Update engine firmware only (wait 35 minutes during update process).


1) Check harnass connections @ engine PWB, 2) Repl engine PWB, 3) Repl main PWB.



1) Repl main PWB, 2) Repl engine PWB.

1) Repl engine PWB. Possible wrong style engine PWB (low segment/high segment).

1) Repl main PWB, 2) Repl scanner PWB.

Service Checks1) Repl flash ROM.

1) Repl main PWB.

1) Exchange HDD.



Service Checks1) Upgrade firmware to the most recent version.

1) Usually occurs when upgrade between v6 and v8. Upgrade firmware to the most recent version. Do not skip ahead. Upgrade all levels.1) Upgrade firmware to the most recent version (v. 3.02 or newer).

Service Checks







Service Checks

1) Replace Barcode Font CF.


1) Set emulation from PCL XL to KPDL.



1) Reinstall fax sys, 2) Repl fax sys.



Service Checks

1) Upgrade firmware above v.2.04A. (at this printing v.2.20C).


1) Power is turned Off at main power without turning off the power at the panel first. 2) Upgrade firmware to the most recent version (v. 3.00 or newer).

Service Checks


Service Checks

1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl

Service Checks1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl

Service Checks1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Upgrade firmware to the most recent version (v. 3.06 or newer).

1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl

Service Checks1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl 1) Power Off/On, if re-occurs 2) HDD Initial in system menu (System Menu, Adjustment/Maintenance, System Initialization). Power Off/On, if re-occurs 3) Reformat HDD (Status, 10871087, 024, Start, Execute, Start). Power Off/On, if re-occurs 4) Repl

Service Checks


Service Checks

1) Power Off/On.

1) Run simulation U989 HDD Scandisk.


Service Checks1) Bug in firmware v. 3.001 & 03/08A. Upgrade to most current firmware (currently 2.42A 02-02-10), 2) Check print driver/emulation. May occur using PCL5e. Select PCL XL.1) Power Off/On, 2) Reseat DIMM for operation panel, then reload firmware, 3) Repl DIMM for operation panel, then reload firmware.1) Use KM-Net Viewer to update barcode files.

Service Checks

1) Run U020, 2) Run U022, 3) Run U024.

Service Checks

1) Flash machine.

1) Power Off/On, 2) Reload firmware, 3) Repl Panel or main DIMM, 4) Reseat connectors to operation panel and main controller, 5) Repl operation panel PWB, 6) Repl main PWB. 7) May occur after HDD replacement. Power Off/On to There is a possibility of the problem with the Panel PWB or Controller.

1) Flash machine, 2) Replace expanded memory.




Service ChecksThere is a possibility that the controller is not starting up. The reason of this is that suspecting the Main software written failure, CODE DIMM commection failure, System file damage on HDD. There is a possibility that connection failure between panel and communication line of the controller PWB is occurred. There is a possibility of the problem for Panel PWB.1) Power Off/On, 2) Reseat & clean contacts of main DIMM & expansion memory, 3) Reload firmware, 4) Repl main DIMM or expansion memory, 5) Reseat connectors to operation panel and main controller, 6) Repl operation panel PWB, 7) Reformat or repl HDD.Controller PWB got out of control. This occurs if the comunication with controller is cut off, there is a possibility of the problem with controller PWB, Panel PWB, Harness. There is a possibility that System file on HDD is 1) Power Off/On, 2) Reseat & clean contacts of main DIMM, 3) Reload firmware, 4) Repl main DIMM, 5) Reseat connectors to operation panel and main controller, 6) Repl operation panel PWB, 7) Repl main PWB, 8) Reformat or repl

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