MicroAgeMicroAge Your Trusted Business Technology Partner

Lenovo Client Solutions Presented by Lenovo and MicroAge

November 3rd, 2010

© 2006 MicroAge

ProgramIntroduction to MicroAgeMaria Fiore

Business Development Manager

MicroAge

Why Lenovo? Why now?Frank Richichi

Product Ambassador

Lenovo

Introduction to MicroAge

Presented by Maria FioreBusiness Development Manager

© 2006 MicroAge

MicroAge at a glance

Canada’s leading network of independently-owned systems integrators and value-added resellers

Over 40 locations across Canada, many in operation since 1981

Specializing in multi-vendor turnkey solutions: hardware + software + technical & professional services

Vast experience in SME & public sector

© 2006 MicroAge

MicroAgeOur visionOur vision

To be Canada’s leading provider of IT products, services and solutions

Our missionOur mission

MicroAge will succeed and prosper by maintaining an unrelenting commitment to customer service excellence, delivering reliable, competitive products, and by working as true business partners with every customer

Our valuesOur values

We are committed to service excellence

We build and maintain strong relationships with customers and suppliers in the communities we serve

We succeed by fostering trust, respect and collaboration amongst our clients, associates and vendor partners

© 2006 MicroAge

Why MicroAgeDeep, broad expertise

Local presence, national scope

Strong relationships

Service excellence

© 2006 MicroAge

IT Products, Services & SolutionsPRODUCTS

IT infrastructure

Networking

Communications

Storage

SERVICESConfiguration/ integrationMaintenance & supportManaged servicesLife cycle managementIT staffing

SOLUTIONSSecurityVirtualizationMobility Backup / disaster recovery

© 2006 MicroAge

Strong RelationshipsYour trusted business technology partner

A customer-driven business model

Service-based

Collaboration

Interaction

Strong focus on IT as business driver

Meeting business goals & objectives

Solving business problems

Reducing costs, overhead, inefficiencies

Great people

Experience

Attitude

Commitment

© 2006 MicroAge

Service Excellence

Planning, consulting, design

IT asset life cycle management

Procurement & system configuration through to disposal

e-waste management

Managed services

Help desk

Service desk

Remote network monitoring

Maintenance & support plans

IT staffing

© 2006 MicroAge

Survey of 2,200 IT managers across Canada

2,200 IT managers

Private & public sector

Multiple industry channels

Small, medium & large organizations

Rank based on number of times MicroAge listed as technology leader

2009 Distinguished Award Criteria

Lenovo Client Solutions Why Lenovo? Why now?

Presented by Lenovo and MicroAgeNovember 3rd, 2010

Frank A. Richichi

Lenovo Product Ambassador

Why Lenovo? Why Now?

Lenovo is Different……..

Quality Security

Innovative Technology

We Just Have to Quote the Experts to Prove Our Point

In addition to maintaining control over the single most critical competitive strength – hardware reliability – Lenovo went on to reclaim past

competitive advantages…….

Dell’s satisfaction positions weakened considerably …. with notebook value being the most recent among

weakening positions…..

HP’s scores have been hit the hardest in the 4Q09 reporting period ….. three successive calendar

quarters of declining ratings….

March 03, 2010

Notebooks: Corporate IT Buying Behavior & Customer Satisfaction Survey

Dell

HP

Exceptionally Engineered Notebook PCs

Common Enemies of PCs

• Heat and thermal problems

• Dust

• Pressing, bending and flexing

• Dropping and banging

• Liquid spills

• Static discharge

• Vibrations

• Foreign objects in carrying cases

ThinkPad Protects The System Board

According to the International Magnesium Association, Mg alloys have the best strength-to-weight ratio of any of the commonly used structural metals.

Industry-Leading Spill Resistance

The average cost of data residing in a notebook is $244,810 – Gartner

ThinkPad Protects Your Data

Robust HDD

The average cost of data residing in a notebook is $244,810 – Gartner

ThinkPad Protects Your Data

ThinkPad Design Protects Your Investment

Air vents at front edge

Air vents under ExpressCard Large exit air vents

Air vents on bottomLiquid cooled processor heat sink design

ThinkPads Increase Comfort, Reliability, and Performance By Managing Heat Better

Lenovo’s superior cooling allows Intel Turbo Boost on Core i5 and i7 processors to run faster and longer on ThinkPad Calpella platform than our competitors

…

Owl Blade 4th Generation Fan Design

ThinkPad Manages Heat Better Than Dell

ThinkPad T400

DELL Latitude E6400

Lenovo designs its own thermal solutions for ThinkPad notebooks.

Top Side Bottom Side

Top Side Bottom Side

4th Generation Owl Fan Technology Makes Calpella ThinkPad Systems the Quietest ThinkPads Ever

ThinkPad T400

Top Side Bottom Side

ThinkPad T410

Top Side Bottom Side

ThinkPad T400

ThinkPad T410

• New ThinkPads are 50-70 % quieter than the competition

• ThinkPads have 5-speed fan with smooth ramp up/down

• Competitors have 3 speed fans on most models with less smooth ramping

ARR = annual repair rate ARR Year 1 ARR Year 2 ARR Year 3Gartner2005/20062008 (Estimated)

15%12%

18% 22%

ThinkPad2005/20062007 ships2008 ships

10%9%8%

13%11%

14%

Enhanced ThinkPad Reliability Reduces IT Costs and Lost End User Productivity*

*Gartner Industry averages are from Gartner Report: Benchmarking PC Hardware Reliability” – June 20, 2006

LENOVO CONFIDENTIALLENOVO CONFIDENTIAL

ThinkPad Notebook Overview

Pick the Right ThinkPad to Suit Your Business

W SeriesEngineer / Graphics Pro

Workstation Power

• Most powerful notebook ever

• High-performance graphics

• High-resolution displays

X SeriesRoad Warrior

Ultimate Ultraportable

• Up to 11 hours battery life

• Full-sized keyboard• Razor thin and light

T SeriesPerfectionist

Premier performance

• Performance, portability & security

• Cool, quiet, thin, energy-efficient

L SeriesExpander

Expansion & Security

• Performance, portability & security

• Cool, quiet and energy-efficient

Workstation Performance

& Graphics

FullExpandability

Lightweight: < 3 lbs.

All theextras

Edge Series

SMB / EntrepreneurNo-compromise ThinkPad every business can afford

• Excellent performance• Progressive design• HD audio and HDMI output• Wireless connectivity

2010 ThinkPad WOW Features*

User Experience • Next Gen Keyboard• Next Gen Touchpad• Next Gen Fingerprint Reader 

w/ Power on Authentication

• Optimized use of LED Indicators• USB 3.0 on workstations• Multitouch

Displays• SimpleTap

ThinkVantage Utility

Battery Life & Power Mgt

• Instant Resume 2• Powered USB port

• Higher capacity batteries (up to 

22 hours on T Series with 

extended and standard 

batteries)

Security • Next gen

fingerprint reader • Integrated smart card 

solution

• ThinkVantage Hardware 

Password Manager (centrally 

managed)

Voice Over IP and Communications

• Office Communicator 

Certified

• 2.0MP Camera• Digital Dual Array 

Microphones

• Microphone & Camera Mute  

buttons

• VOIP Hotkey• Qualcomm Gobi2000 WWAN & 

GPS radio

Environmental Leadership

• Top environmental 

declarations

• Green packaging• Green Power Meter

• Post‐consumer recyclables • Arsenic‐free systems• Low‐halogen systems

*Included features may vary by series and model

Exceptionally Engineered Desktop PCs

ThinkCentre Desktops Are Engineered to Be Easier to Service and More Reliable

Vibration dampeners on HDD

Steel chassis on all models supports up to 100 lbs / 45 kg

Front to back air flow on all models for cooler running systems

USB ports positioned for ease of use

Tool-less removal of most major components

"Car hood" serviceability

5x the gold plating on key connectors (M58, M58p)

Tool-less hard drive

ThinkCentre M90/M90p… Inspired by the Natural World

Cat foot rubber feet(Reduces vibration)

Butterfly back plate(Improves reliability)

Shark Fan(Reduces drag and noise)

*SFF

What are the benefits of thermal improvement?HDD Cooler50oC↘47oC6% improvement

VRM Cooler90oC↘80oC11% improvement

FAN Speed1300 rpm↘700 rpm30% improvement

Front

ThinkCentre M55

Front

ThinkCentre M57

Front

ThinkCentre M58

ThinkCentre: the Ultimate Business Desktop

Continuous Thermal Improvements

Good thermals aren’t just hype: a cooler PC uses less power, lasts longer

Front

ThinkCentre M90

ARR = annual repair rate ARR Year 1 ARR Year 2 ARR Year 3Gartner2005/2006 5% 6% 8%

ThinkCentre2005/200620072008

4%4%3%

4%4%

4%

Enhanced ThinkCentre Reliability Reduces IT Costs and Lost End User Productivity*

*Gartner Industry averages are from Gartner Report: Benchmarking PC Hardware Reliability” – June 20, 2006

LENOVO CONFIDENTIALLENOVO CONFIDENTIAL

ThinkCentre Desktop Overview

ThinkCentre M SeriesUltimate Stability and Manageability for the Enterprise

ThinkCentre A SeriesQuality, Reliability, and Manageability

ThinkCentre Offers Innovative Features and Choice in Business Desktops

Desktop Solutions: Clients, ThinkCentre and ThinkStation

Corporate Mainstream Enhanced

Tower

A70z

A70

M58 / 90Eco- Ultra Small

Enterprise Mainstream

Desktop

Workstation

All in One

Rack

M90z

M58 / 90A70

M58 / 90

E20/C20

S20 / D20

Enterprise Entry

S20 / D20

M58e / 70

M58e / 70

M58p / 90p

M58p / 90p

M58p / 90p

M58p / 90p

New!

New!

ThinkCentre A70z

M90z – Optimized for Business

• 15 month stable platform with latest vPro technology• Equal or lower price than M90 USFF + 23” wide LCD• Optimized serviceability (customer replaceable components)• Leverage latest and cool ThinkPad technologies• Investment protection – VGA input

Designed to Reduce Manageability Costs Throughout the PC Life Cycle

Image CreationImageUltra Builder

Hassle Free ConnectionAccess Connections Protect Data

MediaActive Protection System

Backup and RecoveryRescue and Recovery

Secure Client DataClient Security Solution

Client MigrationSystem Migration

Assistant

Hard Drive Data DestructionSecure Data Disposal

Update ManagementSystem Update

ManagementThink Management Console

Power ManagementPower Manager

ThinkVantage Technologies Save You Money

Diagnostics and PC Health Lenovo Toolbox

Image CreationImageUltra Builder

Hassle Free ConnectionAccess Connections

Protect Data MediaActive Protection System

Backup and RecoveryRescue and Recovery

Secure Client DataClient Security Solution

Client MigrationSystem Migration

Assistant

Hard Drive Data DestructionSecure Data Disposal

Update ManagementSystem Update

Power ManagementPower Manager

ThinkVantage Technologies Save You Money

Diagnostics and PC Health Lenovo Toolbox

ManagementThink Management Console

© 2006 MicroAge

Questions

Thank You