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How to get the log

How to get the log data

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How to get the log

1.Please prepare a PC.hardware requirements

CPU Pentium4/Celeron 2.0GHz or more

MEMORY Windows 7/Vista : 1GB or more

Windows XP : 512MB or mor

OS Windows 7(32/64 bit)

Windows Vista(32/64 bit)

Windows XP SP2

HDD About a GIGA Byte free space is necessary for storage the log data in one day.

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How to get the log

2.Install “Teraterm”.

b) Install it. Double click “exe” file. then choose English.

a)Get software from belowhttps://ftp3.pixela.co.jp/Mundy_Home/20130625_How to get the log data/File name is “teraterm-4.72.exe” and TERATERM.INI

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How to get the log

2.Install “Teraterm”.c) Put “INI” file to “teraterm” folder in “Program Files”.

Please put “INI” file to teraterm folder on “Program Files”.

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How to get the log

3.Connect UART tool between Prodia and PC.a) UART tool is this.

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How to get the log

3.Connect UART tool between Prodia and PC.b) Connect UART tool to Prodia.

Please remove this tape of Prodia back side.

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How to get the log

3.Connect UART tool between Prodia and PC.c) Connect UART tool to Prodia.

There is a connector which is for maintenance.Please connect UART tool to that connector.

d) Connect UART tool (USB connector side) to PC.

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How to get the log

4.PC operationa) Run Teraterm application.

b) Choose “COM port.

Please push “File” -> “New connection”.

Then the below display will be shown.

Choose “Serial”.

Choose com port number which is connected UART tool.

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How to get the log

4.PC operationc) When UART tool connected correctly.

If UART tool connected correctly and Prodia turn on the power, Teraterm displays like the below log.

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How to get the log

4.PC operationd) Get log file. Please push File -> Log.

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How to get the log

4.PC operatione) Get log file. Check “Timestamp”. and please choose folder and enter file name.

Check “Timestamp”

.

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How to get the log

4.PC operationf) Get log file. If the black out issue occurred, stop getting the

log. Please push File -> Show Log dialog. g) Get log file.

Stop getting log.

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How to get the log

If you could get the log when the black out issue occurred, please send the log data to us.

Thanks in advance for your help!