@ NewLuxuryBrochure

local

What does local mean to you? To @properties local means friends you can count on, neighbors you can trust, and businesses you go out of your way to support. Local means the barista knows your drink, the dry cleaner knows your name and the clerk at the convenience store is happy to loan you a buck. And when it comes to selling real estate, local means every home, on every block, in every neighborhood is unique, and each deserves the attention, care and consideration only a local company can offer.

@properties is a local company – locally owned and independent. And that means every resource we develop, every dollar we invest, every decision we make is driven by the desire to create value for you.

local doesn’t mean small. local means

agile, responsive, committed and strong.

Local means highest selling price, shortest market time and finest service. @properties is, was and always will be about the best local agents, using the best local resources, to achieve the best outcome for your local real estate needs. that’s local.

@properties’ focus on the local market has made us a leader in the Chicagoland area and in the industry. in 10 short years, We’ve become the

#1 real estate company in the city of

chicago, the third largest real estate

company in northern illinois and one of

the 40 largest brokerage firms

in america.

But for @properties, leading has far less to do with numbers and far more to do with innovation. Technology changes, markets change, expectations change. So we never stop changing. Innovation permeates everything we do, from building the most sophisticated website to introducing new services to sourcing new marketing channels. Innovation is the heartbeat of our business.

Being a leader also comes with responsibility. It means moving the industry forward by sharing best practices, serving in positions of leadership with the local REALTORS® association, and giving back to the community through the @properties Friends and Neighbors Community Fund.

local. leader. For @properties, the two go hand in hand and assure our clients of the most rewarding experience in Chicagoland real estate.

leader

source: mred, llc. #1 ranking based on market share for overall closed volume, city of chicago.

market share matters

@properties sells more luxury homes and

condominiums, priced at $1 million and

above, than any other brokerage firm in

chicago. And more market share in the high-end price ranges means more exposure for your home – exposure through online marketing, broker-to-broker marketing, advertising, signage, e-mail promotion,

direct mail and word of mouth. More exposure means more page views, more phone calls and more showing requests, and that ultimately means shorter market times and higher overall selling prices. The proof is in the numbers. @properties not only works to build market share. We put market share to work for you.

source: 1. mred, llc, 1/1/10-11/30/10. based on closed sales volume, city of chicago. 2. mred, llc 1/1/10 - 11/30/10 based on closed sales volume for transactions $1 million and above, city of chicago.

#1 in luxury sales in chicago total $ volume (by broker)

#1 in chicago market sharetotal $ volume (by broker)

#1 IN LUXURY SALES IN CHICAGO TOTAL $ VOLUME (BY BROKER)

Mkt 13.42%

0

450

900

1,150

1,400

1,650

$ in

Mill

ions

Mkt 11.09%

Mkt 8.16%Mkt 7.38%

Mkt 6.26%

Coldwell Banker

Residential

Prudential Rubloff

Koenig & StreyReal Living

Baird Warner

Residential

Mkt 16.06%

0

300

375

450$

in M

illio

ns Mkt 12.73% Mkt 12.57%

Mkt 11.04%

Mkt 8.63%

erColdwell Bank

Residential

Prudential Rubloff

Baird Warner

Residential

225

150

75

#1 IN CHICAGO MARKET SHARETOTAL $ VOLUME (BY BROKER)

Koenig &Strey

Real Living

@properties’ clients benefit from our #1 market share in a number of key categories leading to more exposure for your home.

#1 market share, sales of $1 million and above:...........16.1%(city)

#1 market share, overall sales:.....................................13.4%(city)

#1 market share, new construction sales :...............15.0%(city)

#1 increase in market share :..........................................28.0%(city)

#1 buyer’s representative:...........................................12.8%(city)

#1 seller’s representative:.........................................14.1%(city)

#1 average market time:...........................................142 days(northern illinois region)

#1 selling price to original listing price:..................93.9%(northern illinois region)

source: broker metrics / mred, llc. 1/1/10 – 11/30/10. increase in city market share 1/1/09 – 12/31/09 vs. 1/1/08 – 12/31/08. based on top 5 companies per category.

#1 in luxury sales in chicago total $ volume (by broker)

From the tree-lined streets of Lincoln Park to the brick-paved lanes of Wilmette; from high-rises on Lake Shore Drive to lakefront estates on Sheridan Road, no other real estate firm in Chicago connects the city and the North Shore like @properties. Our reach and experience extend to every neighborhood, every town, every home style, every price point and every transaction type so that @properties truly is

the one and only real estate firm you’ll

ever need to help you sell or buy a home

in chicagoland.

Our top-producing agents in the city and suburbs work together to ensure that your transaction is seamless. And with offices in key Chicago and North Shore locations, we can always provide the hands-on service that is the trademark of @properties.

from lake shore to north shore

@properties was established in 2000, and in less than a decade greW from a

four-person boutique office to more

than 950 licensed agents in seven office

locations producing over $2 billion in

annual sales volume. Since our inception, we have brokered approximately 30,000 transactions valued at more than $13 billion. @properties is also Chicago’s new-construction sales leader having sold more than 5,000 new homes and condominiums in 150 developments valued in excess of $2 billion.

In addition to Residential Brokerage and Development Marketing, @properties has full-service divisions for Commercial Brokerage; Residential and Commercial Property Management; Relocation; and Foreclosures, Short Sales and Institutional Services.

our story

LINCOLN PARk BuILDERS CLuB

established

total sales volume since inception

total # units sold since inception

total # development projects sold

divisions

offices

affiliations

honors

2000 $13 billion 30,000

150

residential brokerage, development sales and marketing, commercial brokerage, property management, relocation, institutional services group

river north/river West, streeterville/ gold coast, lincoln park, lakevieW, bucktoWn, evanston, Winnetka

leading real estate companies of the World, relo direct, luxury portfolio, the institute for luxury home marketing inc. 500, inc. 5000, crain’s fast 50, crain’s 40 under 40, crain’s largest privately held cos., inman innovator, realtrends top 50, international property aWard, chicago entrepreneurship hall of fame, inman 100 most influential real estate leaders, lincoln park builders club impact aWard

In the span of a decade, @properties co-founders Michael Golden and Thaddeus Wong have built one of the most recognized brands in Chicago real estate while helping to reshape and modernize the local brokerage industry.

Golden and Wong first teamed up in the mid 1990s. they set sales records and consistently

ranked among the top 1 percent of the

chicago association of realtors®’ 12,500

members. At @properties they paired traditional brokerage services with cutting edge technology and marketing, and became a driving force behind Chicago real estate.

To support high transaction volume with an equally high level of service, they built a deep organizational infrastructure that includes robust marketing, IT and administrative functions.

Highly creative and energetic entrepreneurs, Golden and Wong have created a corporate culture that attracts high-caliber agents and staff and fosters teamwork and performance. They have also built a large philanthropic network under the umbrella of the @properties Friends & Neighbors Community Fund.

hands-on leadership

thaddeus Wong & michael golden co-founders of @properties

One of @properties’ most important goals is to field the most professional corps of agents in Chicago real estate. To achieve that goal, we place a strong emphasis on agent education and training. We offer a full curriculum of seminars and classes covering topics ranging from effective negotiation to new technologies. We also provide continuing education for agents pursuing specialty designations, and offer a popular Improv Workshop specially designed to help brokers refine their communication and selling skills. @properties also employs two full-time performance coaches who assist agents in developing advanced skills and detailed marketing plans in order to better serve you.

@properties broker education:

• Negotiating in Today’s Market

• State of the Current Lending Environment

• Writing Ironclad Contracts

• Creative Marketing Tactics

• Social Media Marketing

• Predictive Pricing and Listing to Sell

• Brokering Short Sales

• Advanced Negotiating Techniques

• Foreclosures: How to Get Offers Accepted

• What to know About Appraisals

• Agent Metrics

• Improv Workshop

• Contracts that Close

• Real Estate & Technology

• Luxury Home Marketing

we never stop (marketing, learning, showing, selling, communicating, innovating, caring, working) for you

top producers

@properties offers access to the most productive agents in the Chicago market. We have more agents among the Chicago Association of REALTORS® Top 500, 100 and 50 producers than any other brokerage firm in the city.

agent performance

source: mred, llc, 1/1/09-12/31/09. based on closed sales volume, city of chicago.

@properties has the broadest reach within Chicago’s luxury marketplace. more @properties agents

complete transactions of $1 million or higher

than agents at any other chicago real estate

firm, which means your listing receives more exposure among high-end REALTORS® and their clients.

luxury leaders

source: mred, llc, 1/1/10-11/30/10, city of chicago.

@properties not only markets your home through universal channels such as the Internet, print advertising, the Multiple Listing Service and signage; we also market internally to our highly collaborative sales force of more than 950 agents – each with a broad sphere of influence that forms a rich source of prospects, buyers and referrals.

This “market within a market” results in the most efficient transaction environment in Chicago real estate. in fact, more than a third of

@properties-brokered transactions

occur betWeen an @properties buyer and

an @properties seller, an unusually high ratio of intra-office sales and a testament to the power of the @properties network.

a market within a market

1 2 3

a market within a market:

1: agent activates listing

2: @properties agent networks with our sales force of over 950 agents

3: property is sold

Most home sales involve two real estate agents: one representing the seller and one representing the buyer. This underscores the importance of cultivating strong relationships, not only among agents within our own organization but also within the entire brokerage community. @properties leads the Way in

maintaining an excellent rapport With

the thousands of realtors® in the greater

chicagoland area, as Well as agents

and brokerage firms nationally and

internationally – because We never knoW

Where the next buyer may come from.

Our e-blasts, special events and popular agent-appreciation programs create goodwill and keep @properties’ agents and listings top of mind. In the end, co-op agents pay attention to @properties because @properties pays attention to co-op agents.

broker to broker

Broker Co-op thank you Card

Co-op Gift - ChiCaGo then and now Book Co-op Gift - Gift Card

MOVIE NIGHT TICkETLOGO’s on other side of card

Wednesday, May 26th 2010Cocktails: 5:30 p.m. Movie: 7:00 p.m.

WHERE600 N. Michigan Chicago, IL 60611

WINAnya Hindmarch Python Clutch

Etro Cufflinks

Courtesy ofn e a p o l i t a n

Drawing during Cocktails. Must be present to win.

RSVP [email protected]

Sex and The CiTy 2Movie Night

Exclusive pre-screening for @properties.

You’re Invited

@properties Broker Movie niGht

luxury portfolio® fine property collection

@properties is an exclusive member of Luxury Portfolio® Fine Property Collection, the luxury marketing division of Leading Real Estate Companies of the World®. LeadingRE is the world’s largest network of independent brokerage firms. last

year its affiliates sold nearly 1 million

homes Worth $250 billion, more than any

national real estate brand. The network includes the No. 1 real estate brokerage firm in 41 of the top 90 global markets, including @properties in Chicago.

Luxury Portfolio connects @properties’ clients to a global marketplace of high-end homebuyers through an award-winning website, far-reaching ad campaign, Luxury Portfolio magazine, the LuxeTrends® monthly e-newsletter, and the award-winning LuxeChatter® blog.

LEEDing the way in green real estate

The rapidly emerging Green Home movement, which takes a sustainable approach to the way homes are built, maintained, bought and sold, is having a profound and positive effect on Chicago real estate. @properties

leads the Way in green real estate, With

the highest percentage of nar green

designees among any major u.s. real

estate company or franchise.* A number of @properties agents also hold EcoBroker® and LEED™-AP designations.

In addition, @properties is represented in leadership positions within Chicago’s Sustainable Real Estate Alliance and the NAR Green ReSource Council. Whether you’re buying or selling a green home, doing research on green contractors or looking into the availability of special tax-rebate and grant programs, there is an @properties Green REALTOR® with the expertise to assist you.

*national association of realtors®, 11/2010, based on firms With 500 or more realtors®.

friends & neighbors community fund

philanthropy has alWays been an

important part of the @properties

culture, and the @properties Friends and Neighbors Community Fund, a 501(c)(3), creates a formal vehicle through which we can conduct our extensive charitable outreach. Each year, we identify several beneficiary organizations in the areas of youth development, education and sheltering the homeless. Recent beneficiaries include the Network for Teaching Entrepreneurship, urban Initiatives, Street Level Youth Media, Camp of Dreams and the Lincoln Park Community Shelter. Additionally, @properties has raised money for local, national and international charities and relief efforts.

By sponsoring and supporting philanthropic activities, @properties provides an outlet for our agents, employees and friends to make a positive impact on dozens of communities and thousands of lives throughout Chicagoland.

Sunday, September 30, 2007

Lincoln Park

@properties has grown to include a number of divisions all of which have the potential to benefit our core residential clients through lead generation and referrals.

@properties relocation

@properties Relocation, our corporate relocation division, serves as an important source of prospective buyers for your home. We hold preferred-vendor status with a number of the world’s premier relocation companies, broker-to-broker referral services, and national and international corporations with major operations in Chicago. As a result, many companies turn to @properties first when assisting employees who are relocating to the Chicago area. @properties Relocation is a member of Leading Real Estate Companies of the World®, RELO Direct®, the Corporate Relocation Council of Chicago, Relocation Directors Council and Worldwide ERC®.

@properties commercial

@properties Commercial offers sales, leasing and investment-advisory services to Chicago commercial real estate clients including owners, tenants, investors and institutions covering a range of asset classes.

@properties property management

@properties Property Management is a full-service commercial and residential management firm overseeing a diverse portfolio of condominium and townhome communities, apartment buildings, office buildings and retail properties throughout Chicagoland.

@properties institutional services group

@properties Institutional Services Group (ISG) provides a full spectrum of services, including asset management, property management and brokerage, to institutional owners and investors of distressed and bank-owned (REO) real estate.

@properties developer services

@properties is Chicago’s No. 1 outside brokerage firm for the sales and marketing of new-construction and condominium-conversion developments. Since our inception, we have successfully marketed more than 150 Chicago-area developments comprising more than 5,000 residential units valued at more than $2 billion.

an ever-expanding client base

Chicago’s luxury property market has changed dramatically over the past 15 years, growing from a small, self-contained niche to a vast and highly competitive marketplace, one requiring an ever-increasing level of sophistication and reach. Today, what drives success in the luxury market is not only a skilled and knowledgeable broker but also a comprehensive marketing strategy to position individual listings and connect with a relatively diverse audience.

That’s why @properties created Luxury Collection, a sales and marketing program catering to Chicago’s luxury property owners with unique branding, powerful advertising and exclusive partnerships. @properties

has leveraged the luxury collection

brand to successfully market hundreds

of millions of dollars in high-end

real estate.

@properties marketing: luxury collection

@properties’ luxury marketing programs are built around EXPOSuRE: exposure through a network of more than 950 @properties agents and their corresponding spheres of influence; through an in-house marketing department with full print and digital capabilities; and through an exhaustive catalog of online, mass media and grass roots marketing initiatives – all tailored to address the specific challenges and opportunities of the luxury real estate market.

More exposure means more page views, more phone calls and more showing requests, and that ultimately means shorter market times and higher overall selling prices. our fully integrated programs are

the most comprehensive in the industry

and shoWcase your home to the largest

audience of potential buyers.

exposure is

• www.atproperties.com

• Trulia.com (Enhanced Listings)

• Zillow.com (Enhanced Listings)

• Realtor.com (Enhanced Listings)

• ChicagoTribune.com/HomeFinder (Enhanced Listings)

• Craigslist.org

• Yahoo! Real Estate

• Frontdoor.com powered by HGTV

• Hotpads.com

• Oodle.com

• Cyberhomes.com

• ReloHomeSearch.com

• Syndication to hundreds of Real Estate Websites

• Multiple Listing Service (MLS)

• Professional Photography and Video

• Signage

• Custom Property Brochures

• Chicago Tribune

• CS (Chicago Social)

• ultimate Address

• The Wall Street Journal

• Pioneer Press

• Sheridan Road

• Direct Mail

• E-blasts

• @ to @ - “Market Within A Market”

• @properties Relocation Division

• “Love Where You Live” Campaign

• @properties Friends & Neighbors Community Fund

• Leading Real Estate Companies of the World®

• Luxury Portfolio® Fine Property Collection

• Public Relations

• New Ideas Every Day!

everything

@properties does more to market luxury homes in chicago than any other real estate

brokerage firm.

online exposure

According to the National Association of REALTORS®, 90 percent of today’s

homebuyers use the internet in their

search, which means that a 360° digital marketing strategy is paramount to getting maximum exposure for your home. Our Luxury Collection digital marketing program raises online visibility while faithfully representing your home’s luxury aesthetic. @properties markets your home across the Internet with an award-winning website, customized property domains, web-optimized photography and video, enhanced listings on the leading real estate search portals, targeted e-mail marketing, online classifieds and syndication to hundreds of additional websites.

• www.atproperties.com• Property-specific domain names

(www.YourAddressGoesHere.info)• E-mail marketing database with more than 475,000

contacts and new contacts added daily

• Enhanced listings that filter to the top of search results on popular home search portals including

o Realtor.com o Zillow.com o Trulia.com o ChicagoTribune.com/HomeFinder o Craigslist advertising

• Syndication to hundreds of real estate websites o Yahoo! Real Estate o Aol.com/RealEstate o Frontdoor.com powered by HGTV o CyberHomes.com o HotPads.com o Oodle.com o ReloHomeSearch.com o Vast.com/RealEstate o Propsmart.com o SearchChicago.com (Sun-Times Media) o Excite.com

syndication of online listings

how syndication works:

@properties’ in-house IT department works closely with major listing syndication platforms to implement small changes that make big differences in how your home is viewed online.

One example is the handling of photo files. Setting the optimal photo resolution for sites like Trulia helps boost a home’s placement in search results leading to more views.

®

®

atproperties.com

@properties’ website features powerful search, user - friendly design and local market information to showcase your home in a contextual format preferred by today’s buyers. users not only gain access to detailed listing information and oversized photos, but also find community information, such as school report cards, business reviews and market conditions. Because atproperties.com is a complete real estate resource, buyers spend more time on the site and

return more often.

Atproperties.com is where you’ll reach more homebuyers with features like: • Ability to search ALL properties in the MLS

• @properties listings filter to top of search results

• Luxury Collection “filmstrip” prominently featured on home page

• Photo gallery with up to 25 color photos and large-format slideshow

• Web-optimized video

• Detailed property description

• Google Maps integration

• @Home Agent with personalized search criteria and New Listing auto-alerts

• Map Data feature displaying area amenities including transportation, schools and local businesses

• Local school information powered by Education.com

• Local business reviews powered by Yelp

• Area news feed powered by Outside.in

• Local real estate market data including neighborhood market conditions and detailed market reports

• Overviews of dozens of neighborhoods and towns

• Price change and property status alert options

• Automated showing request

• Downloadable brochures

• Open house feature

• Saved searches and “favorites”

• Forward to a friend

• Mortgage payment calculator

• 2009 Website Quality Certification – Leading Real Estate Companies of the World™

@properties listings display first among search results When buyers conduct home

searches on atproperties.com.

150,000 registered users

With the explosion in online home searches, almost any home for sale can be viewed on the Internet. So why is @properties one of the few companies to require users to register for access to online property searches? Because we don’t just want lookers; we want buyers.

Our emphasis on pre-qualification and active lead management has allowed us to build a database of 150,000 registered users and more than 475,000 total contacts – with new prospects added every day. by converting lookers to leads and leads

to buyers, We’re able to generate more

shoWing activity and a shorter market

time for your home.

@properties is one of the feW companies to require users to register for access to online

property searches. because We don’t just Want lookers; We Want buyers.

listing your property with @properties:

1: signs

2: buyers visit website

3: buyers register

4: buyer is assigned to an @properties agent

5: buyer views listings, @properties listings show up first

21 3

4

5

Every @properties listing receives its own domain name, which is prominently displayed in print advertising and on For Sale signs, property brochures and “Just Listed” postcards. The domain re-directs to your home’s listing detail page on the @properties website so that interested buyers can pull up photos and property information in one easy step. @properties also indexes the domain with top search engines including Google and Bing for improved search engine optimization.

atproperties.com – listing domain

every @properties listing receives its oWn domain name. the domain directs interested

homebuyers to your home’s listing detail page on the @properties Website.

Anne Proper312.432.0200

920westwebster.info

property siGn with CustoM property doMain

every @properties listing features a professionally shot photo gallery and video tour

optimized for print and Web

The #1 most important marketing tool for selling a home today is professional photography. In fact, homes marketed with photography and video are seven times more likely to be viewed than comparable homes and are perceived as 12% more valuable. That’s why every single @properties listing includes a professional photography package, optimized for both print and web to show your home in the best possible light.

• Architectural photography services through industry leader VHT Studios

• Minimum of eight still photos and 30-second video tour• Video home tours available• Video narration available • High resolution photos• Optimized with proper size and format for print and

online marketing• Distribution to atproperties.com, Realtor.com, MRED

(Multiple Listing Service), LuxuryPortfolio.com, ChicagoTribune.com and YouTube

• Virtual Staging, BlueSky and ClearShot upgrades for enhanced presentation

• Interactive floor plans and floor plan reconstruction available • Area map integration• Full screen slide show viewing

atproperties.com – photography and video

atproperties.com – interactive neighborhood map

Chicago is often referred to as a city of neighborhoods, so @properties’ Interactive Neighborhood Map is a great resource for online home searches. The map guides homebuyers through detailed descriptions of dozens of Chicago neighborhoods while integrating information on schools, shopping, local business reviews, news, market statistics, open houses and new listings. It’s yet another way for homebuyers to gather as much information as possible about the neighborhood and amenities surrounding your home.

every day, buyers utilize our online neighborhood guide to aid in their home search.

The @properties Market Report is another dynamic feature that drives homebuyers to our website. Individual reports are available on dozens of neighborhoods and communities and can be customized for housing type. Both buyers and sellers can use the market reports to gain an understanding of pricing, market time and inventory trends based on recent sales in their area.

real estate market reports provide a snapshot of market conditions based on recently sold

properties in the area.

atproperties.com – market report


As luxury consumers continue to embrace the Internet, @properties continues to explore new opportunities to engage them. Our latest endeavor, the Luxury Collection Magazine highlights @properties’ listings priced at $1 million and above. This interactive, online magazine is published quarterly at atproperties.com, and is also e-mailed to our database of more than 475,000 clients and prospects twice a year (winter and summer).

It allows luxury buyers to flip through dozens of high-end homes and link to each listing’s web site for detailed property information, additional photos, market stats, school reports and more. it’s one

more way that @properties is leveraging

technology to give luxury home sellers

an edge.

luxury online magazine

With tens of thousands of Chicago-area homes displayed on dozens of web sites, it’s easy to get lost in the crowd. That’s why @properties invests

hundreds of thousands of dollars a

year to enhance listings on the leading

real estate Web portals including Realtor.com, Zillow, Trulia and Chicago Tribune/HomeFinder.

Enhanced listings ensure that homes listed with @properties are returned ahead of other properties in search results. They also include more photos, detailed property descriptions and attention-getting banners. Enhanced online listings are one of the most important benefits @properties’ clients receive.

enhanced online exposure

.com

craigslist.org

every firm’s listings are on these sites, but not every firm’s listings are enhanced.

The official website of the National Association of REALTORS, Realtor.com receives approximately 10 million unique visitors per month.

enhanced• Approximately 10 million unique visitors per month

• @properties Featured Listings display at the top of search results ahead of other properties

• Attention-getting showcase banner featured on all listings

• up to 25 color photos


• Area map

• Neighborhood information

• School reports

• Request a showing

• Mortgage calculator

• Link to video tour


• Seller reports with graphs and statistics

• Social media integration

• iPhone app with more than 1 million downloads

.com

Zillow draws an average of more than 11 million unique visitors per month with powerful home search, neighborhood information and the popular Zestimate® home valuation estimator.

enhanced• 11.7 million unique visitors per month

• Showcase listing on front page displaying at least one @properties listing for any search in the city or North Shore

• @properties Featured Listings display at the top of search results

• @properties listings labeled as featured properties

• Zillow.com Featured Listings are 6 times more likely to be viewed than other listings

• Attention-getting showcase banner featured on all listings

• unlimited color photos


• Video tour link


• Area map


• School reports




• Zestimate® home valuation estimator

• #1 real estate app for iPhone and iPad with 2 million downloads

Trulia is a real estate search site supported by a community of home buyers, sellers, brokers and real estate enthusiasts. The site currently attracts more than 7 million unique visitors per month and features a popular blog.

enhanced• 7 million unique visitors per month





• School ratings

• Area map





• Stats and trends

• Trulia blogs

• Smartphone app

HomeFinder.com partners with the Chicago Tribune to provide powerful local home search accompanied by award-winning real estate content from the Tribune editorial staff.


• Large contingent of local (Chicago area) users




• Area map


• Local school information

• Chicago Tribune local real estate news

• Request a showing and multiple agent contact prompts


• Link to tour


• Smartphone app

@properties advertises your home on Chicago’s #1 classified ad site, Craiglist.org.


• HTML generated ads

• Full color photos



• Link to @properties website

• Agent can update every 7 days

craigslist.org

Luxury Portfolio’s website (http://www.luxuryportfolio.com) has become the leading online resource for homebuyers searching for high-end property all over the world.

• 1.2 million unique visitors per year from over 200 countries and territories

• More than 16,000 homes representing more than $36 billion in inventory

• Highly optimized site with Page 1 Google rankings for hundreds of search terms

• Translated into 9 languages and 35 foreign currencies

• Exclusively displaying listings of Luxury Portfolio member firms

• Inventory comprised entirely of homes listed at $1 million and above

• More $1 million-plus listings in u.S. than any other luxury real estate network (45% more than Sotheby’s, 80% more than Christie’s and 125% more than Coldwell Banker Previews)

• Photo gallery with up to 25 professionally photographed images

• Virtual tours

• LuxeTour™ narrated video tours of exclusive listings $5 million and above

• Google Maps integration

• Syndication to partner websites: wsj.com, frontdoor.com, openhouse.com, relohomesearch.com, youtube.com, plus 200 more sites

• Printable brochure

• Social media integration with Facebook and Twitter “E-mail to a Friend” feature

• Prominently displayed broker contact info

• LuxeTrends® e-newsletter

• LuxeChatter® blog

luxuryportfolio.com

print exposure

chicagoland’s most visible real estate

advertising is designed to drive buyer

traffic to your home via Widespread

coverage in a variety of local

media outlets.

Our Luxury Collection ad campaign targets high-end homebuyers through upscale media, where prominent placement and compelling design lend added cache to your listing.

luxury collection advertising

• Personalized uRL in every ad, directing buyers to your home’s web site

• Chicago Tribune City Zone: double-page ad

• Chicago Social (CS): multi-page @properties section

• CS Interiors: multi-page @properties section

• ultimate Address: multi-page @properties section

• Wall Street Journal: Monthly full-page ad

• Pioneer Press: full-page ad and individual listing ads

• Sheridan Road: individual listing ads

• Make It Better: individual listing ads

• Love Where You Live campaign

• Custom media plans featuring preferred rates and agency-quality design

*print advertising programs are offered through agents. ask your @properties agent for details

@properties’ full-page ads in the Sunday Chicago Tribune Money and Real Estate section showcase your home to 207,000 Tribune subscribers in the city.

• Full-color, two-page spread

• Reaching 207,000 subscribers in the Tribune City Zone

• Cross promotion to an additional 125,000 subscribers through @properties’ North Shore Tribune ads

• Organized layout with easy-to-read property details and contact info

• Highlighted Luxury Collection section

• Oversized color photos

• Featured Listing and Open House sections

• Sunday Tribune City Zone offers access to readers with above-average household incomes and home values

chicago tribune

@properties is the #1 advertiser in

chicago social, the city’s leading

lifestyle magazine. Our monthly Luxury Collection pull-out section spans several pages and presents Chicagoland’s finest properties to the area’s most affluent readership.

• Multi-page section

• Distinctive Luxury Collection branding

• 4-color ads with oversized photos and detailed property information

• Prime back-of-book placement for maximum visibility

• Perforated section can be removed from magazine promoting longer shelf life

• Individual listing ads available

• Mailed to private residences on the North Shore and in the city

• Distributed to luxury hotels, country clubs, professional offices, salons and high-end retailers

• 285,000 readers with an average household income of $200,000+

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Fall Sneak Peek! Va-Va-Valentino

Got Him! The MCA Steals a Star

Sam Kass Is Hungry for Change

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INSIDE:

REALESTATESPECIAL!The Hottest ’Hoods in Chicago!

Meet the City’s Biggest Dream Boats

Vision Quest: Developers We Die For

Build It, Babe! Ivanka Hits Downtown Endless

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THE COOLEST GOWNS FOR WINTER WEDDINGS

Maid to Measure: Cynthia Rowley Does Bridesmaid Dresses

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and 75 of Chicago’s Sweetest Couples!

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Luxury CoLLeCtion

Anne Proper30 Green Bay Road, Winnetka IL 60093phone: 847.881.0200email: [email protected]

@properties is the largest advertiser

in ultimate address, a luxury home magazine produced and distributed by the Chicago Tribune. Our multi-page spread highlights participating agents’ listings in a full-color layout with oversized photos, property details and agent contact information.

• ultimate Address’ largest advertiser

• Published 8X per year

• Exclusively displaying homes listed at $500,000 and above

• Glossy magazine stock and 4-color images

• Distributed to 50,000 Tribune subscribers in high-income zip codes in the city, North Shore and western suburbs

• Additional distribution in honor boxes in the city and at CTA and Metra stations

• Advertised homes also featured in Luxury Homes Gallery on chicagotribune.com/homefinder

chicago tribune ultimate address

our multi-page spread highlights participating agents’ listings in a full-color layout With oversized photos, property details and agent contact information.

@properties’ pioneer press advertising

program extends our reach into the

affluent north shore an important source of buyers for luxury city properties. The Pioneer Press is a mainstay in more than 30,000 North Shore homes.

• Weekly full-page, 4-color ads

• Distinctive Luxury Collection branding

• Oversized photos

• Single-property ad programs available

• Reaching 32,000 subscribers and 70,000 readers on the North Shore

• Subscriber base has median household income of $140,000 and average home value of $600,000

pioneer press

Grand new construction manor two blocks from the lake. 5bed/5.2ba $2,675,000 Sarah Lyons

840 Tower | Winnetka

Backing to Mahoney Park, stone’s throw to lake Michigan & Plaza del Lago!

6bed/5.2ba $2,695,000 Peter Cummins

99 Tudor | kenilWorth

nor t h s hor e

New LISTINGS

847.881.0200 | atproperties.com®

®

A Modern Classic - Gold Coast Style

FeATured LISTINGS atproperties.com

4bed/4.1ba $1,749,000 Sarah Lyons

4bed/3.1ba $799,000 Peter Cummins 5bed/3.2ba $689,000 Natasha Miller 5bed/2ba $549,900 Karl Vogel

986 VerNoN | Glencoe

4bed/5.1ba $769,000 Peter Cummins

995 HALF dAy | hiGhland Park 1519 MAPLe | Wilmette 6633 SPokANe | lincolnWood

856 oAk | Winnetka 900 CLuB | GlenvieW

1, 2 & 3 bedssales center at:33 W. Delaware Hill/Madonia/August/Victorin/Kendt 312.491.0200

CHICAGO PIed-Á-Terre

10 e deLAwAre | chicaGo

oPen tUeS-SUn 12-4

6bed/7.1ba $2,800,000 Edie Swedlow

180 SHerIdAN | Winnetka

6bed/6.2ba $3,595,000 Clarissa Flores

800 BLuFF | Glencoe

1bed/1.1ba $499,900 Anne Boland Larkin

57 e deLAwAre # 1504 | Gold coaSt

240 e ILLINoIS # 2007 | Streeterville

1bed/1.1ba $484,900 Phyllis Stellato

4bed/4.1ba $1,679,000 Sarah Lyons

oPeN HOUSES atproperties.com/openhouses

6bed/6.3ba $3,575,000 Milena Birov

815 GreeNLeAF | Glencoe

www.HERITAGELUXURY.COM


767 MT PLeASANT | Winnetka

4bed/6.1ba $2,195,000 Tamara Kasey 5bed/3.1ba $899,000 Maria Kernahan 3bed/2.1ba $649,000 Monica Childs

527 ProVIdeNT | Winnetka 295 AuBurN | Winnetka 2116 THorNwood | Wilmette


1220 LINdeNwood | Winnetka

oPen SUn 1-3 oPen SUn 12-2oPen SUn 1-3 oPen SUn 1-3oPen SUn 12-2

oPen SUn 12-2

@properties’ monthly full-page ad in The Wall Street Journal reaches an affluent, engaged reader,

highlighting select properties and

driving traffic to @properties’ website.

• Full-page ad in the Friday Wall Street Journal • Co-branded with Luxury Portfolio Fine Property Collection®

• Reaching 84,500 readers in the Chicago metropolitan area

• Average household income of $253,000• Average value of principal residence over $1 million

the wall street journal

@properties maintains a major ad

presence in sheridan road, the bi-monthly lifestyle magazine that profiles the people, places and trends that shape the North Shore.

• Multi-page @properties spread • Distinctive Luxury Collection branding


• Back-of-book placement for maximum visibility • Single-property ad programs available • Total circulation of 40,000 and average readership

of 210,000

sheridan road

@properties’ multi-page ad layout in Make It Better targets the influential North Shore women who constitute the magazine’s primary readership.

• Multi-page @properties spread • Distinctive @properties-North Shore branding


• Mailed to 75,000 households throughout the North Shore

• Bonus distribution in select downtown Chicago zip codes

• Average household income of more than $125,000

make it better

Luxury Portolio® leverages the buying power of 200 member firms to maintain a strong advertising presence in the world’s premier shelter and lifestyle publications.

• Reaching 45 million global consumers through print and online media

• One of the largest full-page real estate advertisers in The Wall Street Journal

• Prominent advertising in high-end shelter and lifestyle magazines

o unique Homes o DuPont Registry o Departures (American Express) o Architectural Digest o Veranda o Forbes Life• Luxury Portfolio® magazine featuring lifestyle content

and member firm advertising

luxury portfolio fine property collection®

love where you Live

There was a time not long ago when it was easy to get caught up in the notion that a home was a commodity. Of course we’ve all been reminded that it’s much more than that. A home’s total return on investment isn’t just about the bottom line on a closing statement; it’s also about the memories we make, the relationships we build and the milestones we achieve while living there. In short, a home is a celebration. @properties’ “Love Where You Live” ad campaign taps into this idea to create an emotional connection with Chicago-area homebuyers – a connection that is reinforced when people see the @properties logo in ads, on the web, in collateral and on the For Sale sign in front of your home.

atproperties.com

@properties “love where you Live” ad campaign creates an emotional connection With

homebuyers that is reinforced through additional branding and marketing.

LINCOLN PARK312.254.0200

RIVER NORTH312.491.0200

LAKEVIEW773.862.0200

GOLD COAST312.506.0200

BUCKTOWN773.432.0200

EVANSTON847.763.0200

marketing

The point of marketing is differentiation – making your home stand out among the many competing properties in the marketplace today. Over the past decade, @properties has devoted more time, energy and money to this all-important task than any other brokerage firm in Chicago.

Our in-house marketing and IT departments are comprised of nearly two dozen experienced professionals producing agency-caliber work and constantly pushing the envelope with new ideas and innovations. Off-the-shelf solutions don’t cut it. Customization, creativity and quality do.

In the end, luxury real estate marketing at @properties comes down to designers, copywriters, programmers, coordinators and agents all working together to create differentiation – differentiation that allows you to sell your home for the most amount of money in the shortest amount of time.

• Brochures

• Photo Gallery

• E-nouncement

• Direct Mail

• Signage

exposure

listinG BroChure saMple online full sCreen photo Gallery

CustoM e-nounCeMent tarGet Marketed direCt Mail postCard

1839 north Cleveland

luxury collection brochures

@properties creates custom property

brochures to market every luxury home.

Our in-house designers produce the layout, and printing occurs at our own facility in order to expedite turnaround and maintain quality control.

Clean attractive layouts feature large, high-resolution photography, detailed property information and a map of the surrounding neighborhood. Brochures are printed on 8.5 x 11 high-quality paper and perfect bound with a custom cover, resulting in a professional presentation worthy of the luxury market.



luxury collection direct mail

@properties’ luxury collection direct

mail programs target buyers, neighbors,

agents and referral sources with a

variety of communications including “Just Listed” postcards, monthly mailers, client and agent appreciation mailers and more. Our oversized Luxury Collection mailing pieces are professionally designed and written, printed on glossy card stock and accompanied by high-quality photo images. Agents have the ability to farm their individual databases or seek out potential buyers geographically and demographically through specialty mailing-list software.

1931 North Hudson

luxury collection e-mail marketing

@properties’ agents target clients, prospects and brokers in their contact database with customized e-mails including “Just Listed” e-blasts and monthly e-newsletters. Our Luxury Collection e-mail communications are professionally written and designed and follow established conventions for opt-in marketing and anti-spam. the combined e-mail

databases of all @properties agents

total more than 475,000 contacts With

neW contacts added daily.

luxury collection signage

Even with the prevalence of online search, many property-specific inquiries still come from on-site signage. that’s Why @properties’ ubiquitous

for sale and open house signs are

designed for maximum visibility. Signs feature the distinctive Luxury Collection brand and boldly display the agent’s contact information and the property’s unique domain address for easy follow-up.



2232bloomingdale.info

pricing your home – comparative market analysis

So what is your home worth? That is likely the biggest question on your mind and one that @properties has answered accurately in every market since our inception. the knoWledge, experience and research

We apply to pricing our clients’ homes

consistently produce shorter market

times and higher selling-price-to-

listing-price ratios.

To set a listing price that will create the best market for your home, we will perform a Comparative Market Analysis or CMA. The CMA will evaluate your home alongside other properties – currently listed and recently sold – taking into account variables such as location, supply, demand, absorption, market time and property features.

a CMa takes into aCCount:

Market Conditions • supply and demand

• market activity

• market time

• price/status changes

• interest rates and availability of credit

• economic factors

• seasonal demand

property features • location

• room count and square footage

• lot size

• vieWs

• condition of property inside and out

• desirability of unique features

CoMpetition • price

• location

• market time

• features and finishes

• condition

• unique attributes

your @properties agent applies knoWledge, experience and research in performing a cma to

set an accurate listing price for your home.

pricing your home – (market) time is money

the surest Way to get the highest selling

price for your home is to set the listing

price correctly right out of the gate. By contrast, the surest way to see that selling price decline is to set a listing price that’s too high and then go through a series of price reductions to chase the market.

Setting an accurate listing price is so important because the greatest amount of showing activity for a home occurs within the first few weeks of market time. This early activity tends to be from serious buyers who are currently in the market and are therefore drawn to new listings with a greater sense of urgency.

However, as time goes by, interest wanes, and longer-than-average market times tend to fuel the perception that the home itself (not just the price of the home) is flawed. Therefore, longer market times can actually drive value down.

One of the biggest mistakes sellers can make is to believe that just because their home will sell for one price on day 60, it will sell for the same price on day 160. usually, it doesn’t work that way. Remember, time is money, and the best way to optimize both is to work with your agent in setting an accurate listing price.

@properties is #1 in the chicagoland area in average market time and #1 in selling

price-to-original listing price.

source: broker metrics, mred llc data, 1/09-12/09, based on top 10 brokerage firms in northern illinois.

source: agent metrics, mred llc data, 2009, selling price to original listing price, city of chicago.

homes With no price changes

homes With at least one price change

average selling price as a percentage of

original list price

96%

average days on market

116

average selling price as a percentage of

original list price

82%

average days on market

240

before your home is shown

one of the keys to success in today’s

ultra-competitive real estate market

is to position your home as the most

desirable property at a given price in a

given area.

Obviously, the most important variable in that equation is price. But making sure your home is in optimal showing condition will set it apart from the competition and could be the difference between a timely and productive sale or a long, drawn-out process.

de-clutter. Go through your home room by room and ask yourself what you can throw away and what you can box up and put in storage. Pay extra attention to areas like closets, bookcases, shelves, and kitchen and bathroom counters.

organize. Lack of storage space can be a deal-breaker. Go through your closets and pantries and throw away, give away or put away anything you don’t need. Clean out bedroom closets so that hanging clothes are aligned and have ample space. Remove items from closet floors. Reorganize and clean out your kitchen cabinets and line up dishes and glassware. Make sure bathroom and kitchen drawers are neatly organized.

clean. Give your home a deep clean from top to bottom, including windows, upholstery and carpet, and the refrigerator and oven (yes, buyers actually open them).

paint. A fresh coat of paint is the least expensive, most effective way to enhance the appearance of your home. Be sure to use neutral colors. Consult your agent for recommendations.

brighten your home. Light gives the impression of space, so it’s important for every room in your home to have ample light at any time of day. Prior to showings, wash windows, raise blinds and turn on lights. Add floor and table lamps to brighten dark rooms or corners.

maintain the exterior. If you live in a single-family home or townhome, maintain your lawn and landscaping. In winter, shovel and de-ice walkways. In a condominium, pay attention to the area in front of the doorway. keep it neat and inform the superintendent of any problems, such as burned-out lights. Make balconies, decks and patios inviting with potted plants and flowers.

make repairs. Consult with your agent prior to undertaking a large-scale home improvement project, but go ahead and make easy repairs such as touch-up spackling and painting, replacing a cracked window or torn screen, fixing a leaky faucet and changing burned out light bulbs.

remove personal property. If you do not plan on including personal property such as window treatments or light fixtures as part of a sale, then remove them prior to your first showing and replace them with attractive alternatives.

remove pets. keep pets out of the home during showings. Also be sure to conceal food bowls and litter boxes. If pet odors are present, have the home professionally cleaned.

hire a home inspector. Hiring a professional, licensed home inspector prior to putting your home on the market allows you to spot potential problems and make repairs before buyers make them an issue.

disclose everything. By law sellers must disclose existing structural and mechanical problems, flooding, the presence of lead paint, information on radon hazards and other known defects to potential buyers. Withholding this information can have much more serious repercussions than the problem itself.

here is a checklist of preparations to make before showing your home. be sure to

consult your @properties agent to find out what improvements they recommend.

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staging your home

staging is the art of merchandising a

home to improve its marketability. Today, every home that is listed for sale should be staged to some degree. Your home must show like a model in order to stand out in today’s competitive market.

Staging can be as simple as rearranging a few pieces of furniture or as elaborate as hiring a professional to furnish an empty home right down to the plants and artwork. Your @properties agent can give you suggestions for staging or help you decide if you would benefit from a professional stager.

• use neutral colors and décor to help your home appeal to the largest number of potential buyers. Add color through accessories such as pillows, vases and oriental rugs.

• Arrange furniture in small groupings that demonstrate a room’s functionality, and do not overcrowd a room with furniture. Place pieces in a way that dictates logical traffic flow.

• use light, airy window treatments, like simple sheers on a curtain rod. Hang window treatments so they cover the least amount of glass.

• Higher wattage light bulbs can brighten up dark areas, while dimmers are a low-cost way to add a desirable feature and allow you to increase or decrease light levels in different rooms.

• Camouflage outdated furniture or worn upholstery with slip covers, and replace worn bedspreads and throw rugs.

• keep kitchen counters clean and clear of all items, and remove all magnets and notes from the front of the refrigerator. If your kitchen needs an update, paint cabinet fronts with a neutral color and replace cabinet pulls.

• Remove all personal items from the bathroom counter. Stock fresh towels and get a new shower curtain and rug for the floor.

• Personal photographs and mementos add warmth and character to a home, but use them in moderation so the buyer will focus on the home, not its owners.

• use interesting accessories to draw the eye to desirable features like built-in shelving, book cases or fireplace mantels.

• Display fresh flowers.

• If you have collectibles, display them in neat, uncluttered groupings.

• Remember outdoor spaces like your back yard, patio or balcony. Add furniture, plants or potted flowers with seasonal settings.

here are some easy and inexpensive staging tips to consider:

negotiation – guiding principles

confidentiality: Confidentiality is vital to the integrity of the deal and to our reputation as professionals.

responsiveness: Time is of the essence in a real estate transaction. We will expedite the presentation of offers and counteroffers and quickly act upon any opportunity.

resourcefulness: Real estate sales are multi-faceted transactions. We examine all angles of a deal to find strategies and solutions that help you accomplish your objectives.

communication: Your @properties agent will involve you in all aspects of the negotiation and communicate your options clearly and candidly.

strength: We will do everything in our power to help you negotiate from a position of strength. Our goal is to achieve an outcome that meets or exceeds your expectations.

Priced correctly and marketed aggressively, most homes will draw a timely offer. How you and your agent handle that offer and subsequent negotiations can substantially affect the outcome of your home sale.

Your @properties agent will conduct negotiations with professionalism, attention to detail and a loyal representation of your interests. The following principles guide @properties’ agents in every negotiation.

negotiation – contract terms

price: Your agent’s knowledge of the current market is invaluable in helping you decide whether to accept the offered price and terms or counter. They will also help you consider the time value of money in your decision, i.e. will a higher offer offset potential additional carrying costs?

mortgage contingency: Most buyers purchase a home subject to obtaining a mortgage. The terms of the mortgage and the timeframe for securing a financing commitment must be stated in the contract. Make sure you are comfortable with these terms.

home inspection: Most buyers choose to conduct an inspection of the property with a licensed home inspector. If the inspector uncovers any problems, you and the buyer must negotiate what items will be addressed and who will pay for them.

attorney approval: Attorney approval is usually a one-week period, in which both you and the buyer have your attorneys review the contract and suggest alterations.

closing date: This is the date when ownership changes hands and usually, but not always, the date when you must vacate and the buyer may occupy the property. If you have specific requirements for scheduling the closing due to your own move, the buyer’s flexibility in this regard might be an important factor in deciding to accept an offer.

A real estate transaction is a fluid process that does not end with an accepted offer. Negotiations often continue on some level all the way to the closing. A REALTOR®’s objectivity, experience and counsel are essential to this process. some of the most common points that are negotiated include:

contract to closing – what we do for you

Guiding your real estate transaction from contract to closing is a multi-step process that requires proactive management and thorough attention to detail. our emphasis on communication,

organization and folloW-through ensure

that deadlines are met, documents are

distributed, and every item is in place to

make your transaction efficient

and seamless.

our agents, managing brokers and support staff Will:

• Handle earnest money and escrow account management

• Distribute contracts to all relevant parties

• Coordinate attorney review

• Coordinate a home inspection

• Provide information to lenders

• Distribute required disclosure forms

• Collect important documents such as the tax bill and condominium documents

• Coordinate an appraisal

• Coordinate walk-throughs

• Update you when contingencies have been satisfied

• Coordinate your closing

• Help you find a new home

• Follow up to see if you have any questions

contract to closing – closing costs

sale price typical cost who pays?

commission 6% of purchase price seller

appraisal $250 - $500 buyer

credit report $30 - $75 per borrower buyer

inspection fee $350+/visit buyer

lender-direct underwriting fee $750 - $1,000 buyer

processing fee $150 buyer

flood certificate $50 - $100 buyer

tax service $85 - $200 buyer

attorney fee $600-$1,000+ both

settlement closing $250-$1,000 buyer

title insurance (buyer) $1,500-$2,000** buyer

title insurance (seller) $2,750-$3,000** seller

recording fee $75-$250 both

state transfer tax $1.50 per $1,000 seller

county/city transfer tax $3.00 per $1,000 seller

chicago city transfer tax* $7.50 per $1,000 buyer

survey $500 - $1,000 seller

interest per day loan amount x rate/365 buyer

escrow taxes 1-5 mos. (if applicable) buyer

escrow insurance 1-5 mos. (if applicable) buyer

tax proration 105 - 110% of last tax bill seller

Who pays for What?

estiMated ClosinG Costs Courtesy of Guaranteed rate®. prices subject to change. actual costs vary per lender, loan amount, property type and other factors.

*property transfer taxes vary per local jurisdiction or township.

**Based on loan amount of $1 million. please consult your real estate attorney to obtain the best possible estimate for taxes and other closing costs.

we care about communicationAt @properties, we know what you want from your real estate agent because we ask. We understand what’s important to you in selling your home because we listen. And we help you make the right decisions because we share our expertise. It all boils down to good communication, and there are few things at @properties that are more important. Setting expectations, being proactive, speaking candidly, staying in touch – these simple but vital principles are behind the thousands of successful transactions we broker each and every year, as well as the outstanding reputation we enjoy in real estate circles.

here are some of the communications

measures that keep you informed before,

during and after the sale.

Welcome letter: upon listing your home, we will furnish you with a copy of the listing agreement as well as a letter recapping our sales and marketing process.

shoWing feedback: We will provide feedback on showings according to the frequency and mode of communications you prefer.

@properties seller reports: We will provide a report that shows online activity for your home by day, week and month, including how many times your property was returned in search results and how many times it was viewed on the @properties website. This report also displays comparable listings, their price and status.

market updates: You can elect to receive news and updates on the local real estate market through e-mail newsletters, sent monthly, and @properties Market Reports, updated daily.

client satisfaction survey: This important post-closing survey gauges your satisfaction in several areas including your agent’s knowledge and professionalism, marketing services and negotiating skills.

ongoing communication: Long after your home is sold, @properties and your agent are available to provide information and answer questions not only about the local real estate market but also about all things Chicago. Our agent base is an incredible resource when it comes to recommending home repair and maintenance contractors, professional service providers and neighborhood businesses. We are always just a phone call, text message or e-mail away.

luxury experienceAs you know, ‘luxury’ isn’t just about a price; it’s about a feeling, a state of mind, an experience. At @properties, our promise to you is that the experience of selling your home will reflect luxury in every way. We Will deliver the service you

desire in the manner you deserve With the results you expect. that is luxury collection.

Thank you for the opportunity to present our services.

@ NewLuxuryBrochure

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