‘KNOWLEDGE MANAGEMENT’ ACCORDING TO BUSINESS SCIENCE

Omwoyo Bosire Onyancha

University of South Africa

Department of Information Science

OUTLINE

Introduction and background information Methods and materials Results and discussion Conclusions and recommendations

WHO OWNS ‘KNOWLEDGE MANAGEMENT’?

KNOWLEDGE MANAGEMENT

DISCIPLINES/FIELDS

KNOWLEDGE MANAGEMENT - INTRODUCTION

KM introduced in 1990s Several attempts to describe KM No single definition Probably due to

multidisciplinaritynature

KM does not appear to possess the qualities of a discipline. If anything, KM qualifies as an emerging field of study. Those involved in the emerging field of KM are still vexed today by the lack of a single, comprehensive definition, an authoritative body of knowledge, proven theories, and generalized conceptual framework. Academics and practitioners have not been able to stabilize the phenomenon of KM enough to make sense of what it is and what it comprises. (Sutton 2007)

KM…

YET, TO OTHERS … KM IS…

AND TO OTHERS … KM…

WHAT IS KM ACCORDING TO BUSINESS SCIENCE?

Subject, title and journal terms of the

KM literature was analyzed from BUSINESS SOURCE COMPLETE

database spanning 2005 to 2009 using Bibexcel, TI and TextStat

softwares in order to identify Most commonly used subject,

journal and title terms to describe KM as well as map the terms on social networks

?TO ANSWER THIS QUESTION

Business Source Complete exceeds all other databases available in terms of its premium content of peer-reviewed, business related journals. Included as part of the comprehensive coverage offered by this database are indexing and abstracts for the most important scholarly business journals, dating back as far as 1886.

In addition to the searchable cited references provided for more than 1,300 journals, Business Source Complete contains detailed author profiles for the 40,000 most-cited authors in the database.

EBSCO-HOST THESAURUS CLASSIFICATION OF KMBroader Terms

 MANAGEMENT

Related Terms

 CHIEF information officers

 CORPORATE culture DATA mining INFORMATION architecture INFORMATION resources management INFORMATION science INFORMATION technology INNOVATION management INTELLECTUAL capital KNOWLEDGE workers MANAGEMENT information systems ORGANIZATIONAL learning WEB site development industry

    Used for KM (Business)MANAGEMENT of knowledge assets

KM

Here are entered works on the process of capturing, storing, organizing and accessing information within an organization and using the information to meet organizational goals and objectives.

FINDINGS AND DISCUSSION

YEARLY DISTRIBUTION OF RECORDS

MOST COMMONLY USED SUBJECT TERMS

Journal N %International Journal of Technology Management & Sustainable Devt 90 2.64Knowledge & Process Management 66 1.93IEEE Transactions on Knowledge & Data Engineering 65 1.90Journal of the American Society for Information Science & Technology 61 1.79Learning Organization 60 1.76Journal of Information Science 51 1.49Decision Support Systems 44 1.29Industrial Management & Data Systems 40 1.17International Journal of Human Resource Management 40 1.17MIS Quarterly 40 1.17International Journal of Information Management 37 1.08Management Learning 36 1.05Communications of the ACM 35 1.03Systems Research & Behavioral Science 32 0.94Information & Management 29 0.85Academy of Management Journal 28 0.82International Journal of Information Technology & Decision Making 27 0.79Organization Science 27 0.79Human Resource Management 26 0.76Journal of Management Information Systems 25 0.73

JOURNALS WITH MOST NUMBER OF RECORDS

JOURNAL KEYWORD N %JOURNAL 284 8.32MANAGEMENT 173 5.07INTERNATIONAL 97 2.84BUSINESS 55 1.61REVIEW 55 1.61RESEARCH 50 1.46INFORMATION 46 1.35TECHNOLOGY 37 1.08SYSTEMS 35 1.03ECONOMICS 29 0.85MARKETING 25 0.73ENGINEERING 24 0.70ECONOMIC 21 0.62PUBLIC 20 0.59TRANSACTIONS 20 0.59IEEE 19 0.56DEVELOPMENT 18 0.53SCIENCE 18 0.53ORGANIZATION 16 0.47ACCOUNTING 15 0.44

Strong appearance:

ManagementBusinessResearchInformationTechnologySystemsMarketingEngineeringEconomic/sOrganization

Single keywords in the Journal Titles

CORE KEYWORDS IN JOURNAL TITLES

The relationships among journal title words is weak as reflected in their sparse distribution

MOST COMMON TITLE KEYWORDSTITLE KEYWORD N %KNOWLEDGE 1485 43.51MANAGEMENT 791 23.18LEARNING 306 8.97INFORMATION 274 8.03ORGANIZATIONAL 234 6.86SYSTEMS 195 5.71INNOVATION 175 5.13PERFORMANCE 172 5.04STUDY 170 4.98DEVELOPMENT 151 4.42TRANSFER 137 4.01CASE 132 3.87CAPITAL 124 3.63SHARING 118 3.46RESEARCH 114 3.34TECHNOLOGY 108 3.16

These keywords do not make much sense when looked at singly

As expected knowledge and management were the most predominant title keywords

‘Information’ too featured substantially‘Information’ too featured substantially

Wisdom

Knowledge

Information

Data

Knowledge pyramid

CORE TITLE TERMS (2005-2009)

KNOWLEDGEMANAGEMENTLEARNINGINFORMATIONSYSTEMSINNOVATIONPERFORMANCETRANSFERCAPITALSHARINGRESEARCHTECHNOLOGYRESOURCESOCIALPRACTICESTRATEGICFIRMSMANAGINGPERSPECTIVENETWORKSFRAMEWORKINDUSTRYINTELLECTUALITMININGCREATION

Information Resources ManagementKnowledge Management

According to Information Science scholars

Related term

Libraries; Information

services; Universities & colleges;Business

enterprises; Archives, etc.

Information retrieval;

organizational learning;

data mining; e-data

processing; dbase

searching; information

sharing, etc

Industrial; IR; Information

services; records;

database; document; resource;

library administration

Knowledge workers;

information professionals;

librarians; executives; information scientists;

library employees;

etc

Knowledge workers;

information professionals;

librarians; executives; information scientists;

library employees;

etc

Information Science; Library Science; Computer Science; Business; Education; Information Technology; and Management Science.

PEOPLEMANAGEMENTPROCESSESINSTITUTIONS

CONCLUSION…Source: Onyancha & Ocholla, 2009

Information Resources ManagementKnowledge Management

According to Business Science

Related term

Business enterprises; Universities & colleges;

Associations, institutions, etc; Small

businesses. etc.

Organizational learning; Business planning;

data mining; strategic planning;

Information sharing; Decision

making, etc

Industrial; Personnel; Information systems; database; document; resource;

TQM; Performance

Knowledge workers;

executives; teams in the workplace; employees;

etc

Knowledge workers;

executives; teams in the workplace; employees;

etc

Management science; Organizational learning; Information Science; Computer Science; Business; Education; and Information Technology

PEOPLEMANAGEMENTPROCESSESINSTITUTIONS

RECOMMENDATIONS

Broader study involving Full-text articles (concepts and their context

usage-in-context) Study involving other databases (subject

specific, e.g. computer science and management sciences, etc)

Broader study involving Full-text articles (concepts and their context

usage-in-context) Study involving other databases (subject

specific, e.g. computer science and management sciences, etc)

May assist in deeper understanding of KM

END

Dr. Omwoyo Bosire OnyanchaUniversity of South AfricaDept of Information Science, PO Box 392 UNISA 0003onyanob@unisa.ac.za